Gesture Navigation and Raw support (SONY's Reply to my mail) - Sony Xperia XZ1 Compact Guides, News, & Discussion

Hello guys, after of 6-7 months of using XZ1 today I sent an Email to Sony regarding the Raw Support of our Xperia and asking about the Gesture Navigation which was not included in the Pie Update. I am posting it here also, may be you are interested about to hear from Sony
Here is what I got as an answer:
Thank you for contacting Xperia Support by Sony.
We would like to inform you that our company’s primary purpose is to provide ever improving services and always acts in our customers’ best interest. We would like to thank you for your remarks and inform you that your email has already been forwarded to the appropriate department.
With regards to your inquiry, we would like to inform you that Android 5.0, 5.1, 6.0, 7.0, 7.1, 8.0 and 9.0 support camera features via android.hardware.camera2, and Google defines three modes for the new camera features:
-Legacy mode (no support RAW capture)
-Limited mode (optional capability for RAW capture)
-Full mode (optional capability for RAW capture).
Currently, Xperia devices support the Legacy mode, which incorporates features and functionality in addition to our already renowned camera experience. We are always monitoring our customers' expectations, and as for taking photos in RAW format we will consider this for the future.
We currently have not included gesture navigation in Android Pie, and cannot comment on future plans to add it. However, we will continue to listen to customer feedback and endeavor to evolve Xperia smartphones based on their needs.
We would also like to thank you for being interested in Xperia products and to inform you that we are always at your disposal for any further assistance.

"...our already renowned camera experience..." :laugh::crying:

We are always monitoring our customers' expectations, and as for taking photos in RAW format we will consider this for the future.However, we will continue to listen to customer feedback and endeavor to evolve Xperia smartphones based on their needs.
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I know that it probably won't work but how about we create generic e-mail and we spam the support to inform them that we really would like to get this functionality(with included imei or somthing to not get deleted without reading). We would have to get users from other sony to get involved. Mayby they just need nuber of anoyed customers to "inform them" or get "customer feedback"

19maslak1995 said:
I know that it probably won't work but how about we create generic e-mail and we spam the support to inform them that we really would like to get this functionality(with included imei or somthing to not get deleted without reading). We would have to get users from other sony to get involved. Mayby they just need nuber of anoyed customers to "inform them" or get "customer feedback"
Click to expand...
Click to collapse
is it possible to inform a bunch of people to send emails to Sony? Maybe we can spread this answer to other Xperia forums also and with one great and common email that most of us would send we can inform them. I don't know how they still don't act related to the expectations of the majority. I think these Japanese companies don't know anything about marketing. Another point is that we want the camera support in the future but our high-end devices doesn't lack anything from other manufacturers so why not to implement them in XZ1,XZ2.XZ3 series?

Gesture navigation works!!!!
Guys it has been achieved through ADB
https://forum.xda-developers.com/cr...apps/pie-xperia-10-10-plus-launcher-t3905699/
But you have to use the XPERIA 10 launcher port or else the stock launcher will crash if you try going to recents menu.

kcannonball said:
Camera2 Legacy mode (no support RAW capture): We are always monitoring our customers' expectations, and as for taking photos in RAW format we will consider this for the future.
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Click to collapse
We need RAW support to be able to use a GoogleCamera port! Please provide a template mail text and I will send it to Sony, too! :good:

Thank you for sharing this.
Can you pls share the email address where you sent your mail to? I think the more they see the demand for the RAW support, the more they will be able to 'monitor' the customer's desire to get better 'renowned camera experience'.
Also, including that we need more xz1 compact-esque handsets rather than xz2 compact or whatever they are planning will clear their head of the good stuff that they been smoking. :fingers-crossed:

spacescreamer said:
I think the more they see the demand for the RAW support, the more they will be able to 'monitor' the customer's desire to get better 'renowned camera experience'.
Click to expand...
Click to collapse
The Sony Xperia 1 will be the first Sony smartphone with a Alpha-style camera including RAW support!
"confirmed one feature that Sony fans have been craving for years – being able to access their Xperia camera’s Raw files for editing. The Xperia 1 supports Raw extraction for the first time, so you’ll be able to grab the file using a third party Android app."
https://www.trustedreviews.com/news/sony-xperia-phones-finally-getting-alpha-style-cameras-3666962
We should try to press Sony to active RAW support for our XZ1, too!

spacescreamer said:
Thank you for sharing this.
Can you pls share the email address where you sent your mail to? I think the more they see the demand for the RAW support, the more they will be able to 'monitor' the customer's desire to get better 'renowned camera experience'.
Also, including that we need more xz1 compact-esque handsets rather than xz2 compact or whatever they are planning will clear their head of the good stuff that they been smoking. :fingers-crossed:
Click to expand...
Click to collapse
Of course! I've sent the email via sonymobile.com (Greece was the country that I had selected) from the Support/ Contact Us menu. Here is the link also : ( https://support.sonymobile.com/gr/contactUs/ ) . I got the reply from
[email protected] . I wish we could show the demand and they monitor the customers desire bro. Every email that is sent is important. Thanks for the support bro. (By the way, I got reply 2 times for 2 different emails that I have sent. I think Sonymobile Greece cares about us! )
SGH-i200 said:
We need RAW support to be able to use a GoogleCamera port! Please provide a template mail text and I will send it to Sony, too! :good:
Click to expand...
Click to collapse
I dont have the email bro since I have sent it via the Contact Us part from their site. However, I started my email by explaining my brand loyalty to SONY and then continued with the fact that due to my technological informations, explanations and my dedication to Sony many of my friends in my environment became a SONY user. Then I stated my disappointment about the products after Xperia Z and that this choice of xz1 was a greatly high hope for me. Then I stated that even some Chinese brands have Raw support and they outplay our (SONY's) Camera performance for which Sony is known as the king of Camera and Mirorless. Then I stated about my problem. By the way dont ask the time, arrival time or similar things I think..

kcannonball said:
We currently have not included gesture navigation in Android Pie, and cannot comment on future plans to add it. However, we will continue to listen to customer feedback and endeavor to evolve Xperia smartphones based on their needs.
Click to expand...
Click to collapse
Never used stock Android's gesture navigation, but I heard it's trash in comparison to OnePlus and Samsung's. I hope they use those instead, if they ever go for it.

YamiYukiSenpai said:
Never used stock Android's gesture navigation, but I heard it's trash in comparison to OnePlus and Samsung's. I hope they use those instead, if they ever go for it.
Click to expand...
Click to collapse
I have tried many many apps too, but finally I use this one: https://forum.xda-developers.com/cr...-apps/pie-xperia-10-10-plus-launcher-t3905699
and I am very satisfied with the results!

spacescreamer said:
We need more xz1 compact-esque handsets rather than xz2 compact
Click to expand...
Click to collapse
The nearest Sony will get to your dreams: https://www.sonymobile.co.jp/xperia/ace/

Related

How do you tell Microsoft what changes you want in WP7 - Officially

How do you inform Microsoft officially about things that stop you enjoying WP7 ??
Is there are phone number or email address etc ??
The privacy thing really bugs me that you don`t have the option to stop text messages popping up on my locked screen for example.
Also I would like them to fix the ability to search GAL with Exchange 2002 as it means I must carry two phones.
I am sure if Microsoft want to improve the experience for more users they would apprieciate feed back but I have no idea how to contact them... Tried calling thier UK customer service but it was a waste of time.
Have you tried social.answers.Microsoft.com?
adesonic said:
Have you tried social.answers.Microsoft.com?
Click to expand...
Click to collapse
Correct, the current official way to submit feedback is http://social.answers.microsoft.com/Forums/en-US/windowsphone7/threads or http://forums.create.msdn.com/forums/ for feedback on development
Well I am sure many multinational companies still use exchange 2002 and my colleagues Iphone supports it for GAL but wp7 does not slightly embarrassing.
If you have bugs, I'm happy to report them to Microsoft for you. I don't work for them, but I am in direct touch with the WP7 platform manager.
I will not, however, report feature requests right now.
ebzrascal said:
Well I am sure many multinational companies still use exchange 2002.
Click to expand...
Click to collapse
Oh? How sure?
im not sure if its a bug. but some things down show up on my facebook wall (when u click the "me" tile)
for example, pictures people upload and tag of me. it shows the ones i upload tho.
also.. would be nice to be able to tag the people im taking pictures.... but the first one. not sure if thats a bug. or just a missing feature. ur judgment call. but it would sure help so i can stop the drunken madness pictures before everyone else sees them. lol (prefeably be able to stop them when im still drunk. and not hung over in the morning checking facebook on my laptop)
Jim Coleman said:
Oh? How sure?
Click to expand...
Click to collapse
owenw said:
If you have bugs, I'm happy to report them to Microsoft for you. I don't work for them, but I am in direct touch with the WP7 platform manager.
I will not, however, report feature requests right now.
Click to expand...
Click to collapse
Could you please let them know alot of my friends and colleagues have been put off by not having the option to switch off the feature where new text messages display their contents in the notification panel. This even happens when the screen is locked and can be embarrassing when its personal or commercially sensitive information is being displayed in full view of other people.
Also will Global Address Lists be available when using Exchage 2003 or even 2003 (not sure which my company uses). It makes my work life easier to have this feature which I had in windows mobile and Iphone has it to.
Thanks
ebzrascal said:
Could you please let them know alot of my friends and colleagues have been put off by not having the option to switch off the feature where new text messages display their contents in the notification panel. This even happens when the screen is locked and can be embarrassing when its personal or commercially sensitive information is being displayed in full view of other people.
Click to expand...
Click to collapse
There's a high tech solution to this: flip your phone so the screen is facing downwards when it's locked. Unless Superman is under the table, nobody will see anything.

[Iris] Upcoming Features

Voice Actions
Once we have the framework in place, we will adding Voice Actions in a very brisk pace. We hope to cover all the suggestions you have put forth, right from ability to add calendar appointments to play music. And to make it as intuitive as possible, so that you don't need a manual or walkthrough to find what commands work.
Multiple Language support
The most sought out feature is support for multiple languages. To be frank we have kept this for the future. Once we have accomplished the above mentioned features, we will dedicate a lot more time for translation, we also need your support for this.
Enhancing the engines
We have been trying to reach out to people like Wolfram Alpha so that we can improve iris's intelligence. These APIs come at a premium and hence we have to have a licensing agreement with them before we could start using them. If you want to suggest some API providers similar to WolframAlpha, let us know. We will explore the possibilities. We are really grateful to trueknowledge for providing us with awesome support during the initial days of heavy traffic. We are also using a custom Pandorabot to answer your question and engage in conversations.
In closing, I would love to hear from you. If you have any suggestions on any of the above mentioned features, just write to us, via mail, twitter or facebook.
Click to expand...
Click to collapse
Source: http://blog.dexetra.com/iris-roadmap-and-features-in-the-making

Viber Beta out now ..but no voice calls !!!

Viber has released the official client for windows phone but sadly there is no voice support for it yet !!!!
Viber is available for Android, iPhone®, BlackBerry® and now for Windows phone®.
We are always introducing new features, platforms and possibilities.
Viber is completely free with no advertising, and we value your privacy: read our policy at http://www.viber.com/privacy
Get it, you’ll like it.
***WHY VIBER?***
* 100% FREE: Viber and all our features are completely free, with no subscriptions or purchases. Avoid mobile phone “bill shock” - text other users, on any network, as much as you want. All you need is a 3G or Wi-Fi Internet connection, and friends who get Viber too!
* SIMPLE TO USE: Viber just works, and lets you connect with your friends whose numbers you already have. It synchs with your mobile phone number and contact list to instantly show who already has Viber. Never again must you seek out your own contacts, create new usernames, or build new lists.
* VOICE COMING SOON: We promise that as soon as the full version is ready, we will make it available so will be able to use Viber for Windows phone to also make free calls to any other Viber user, anywhere in the world.
* AD FREE: Viber doesn’t accept advertising and promises mobile text and calls will always be free, and ad free. We also value your privacy: read our privacy policy at http://www.viber.com/privacy.
Click to expand...
Click to collapse
Nice, but.. No group chat?!
Excellent!!! Downloaded and running. messaging is very fast. Can't wait for calls. All my contacts added without issue.
Not the same experience with my messaging.
Delayed delivery even on the wifi and also hardly any toast notifications. Tiles work fine. But only when I go to see if there is any new notification is when I realise since there isn't any toasts working (it is selected to be on!)
I can not even get messages to deliver!
Anyone having better luck than me??
Viber
Hi,
This is a member of the Viber R&D Team!
Viber engineers have been working for many months now on voice support for Windows phone and we plan to get it to you in the next few months. Stay tuned as we will provide updates throughout the development process.
@mikeeam- We are Planning to have this feature on our future builds, stay tuned for updates
@drupad2drupad and @scott8629- What device do you have?
Thanks in advance.
Viber Team
Viber Team said:
Hi,
This is a member of the Viber R&D Team!
Viber engineers have been working for many months now on voice support for Windows phone and we plan to get it to you in the next few months. Stay tuned as we will provide updates throughout the development process.
@mikeeam- We are Planning to have this feature on our future builds, stay tuned for updates
@drupad2drupad and @scott8629- What device do you have?
Thanks in advance.
Viber Team
Click to expand...
Click to collapse
Sounds great I want to see what you guys come up with
So, after Windows phone 8 news.
Will Viber still implement calling feature for Windows phone 7.5?
If so, do you have any dates for it?
Hi,
Yes, our calling feature is being developed these days for Windows Phone 7 as well. Unfortunately we still don't have specific release dates, but we estimate that it will take up to a few months.
Viber - Full Final Version (WP7.5)
Viber Team said:
Hi,
Yes, our calling feature is being developed these days for Windows Phone 7 as well. Unfortunately we still don't have specific release dates, but we estimate that it will take up to a few months.
Click to expand...
Click to collapse
Hi Viber Team,
I would like to know the actual status of final version Viber App with Voice Calls for WP7.5?
Do you have any news and/or release date for it?
Best regards
fbirraque said:
Hi Viber Team,
I would like to know the actual status of final version Viber App with Voice Calls for WP7.5?
Do you have any news and/or release date for it?
Best regards
Click to expand...
Click to collapse
As I replied to you in the Private Message, we have made some progress but unfortunately still don't have specific release dates.
We are working around the clock, and we hope to have good news soon, which will of course announce
Viber Team said:
As I replied to you in the Private Message, we have made some progress but unfortunately still don't have specific release dates.
We are working around the clock, and we hope to have good news soon, which will of course announce
Click to expand...
Click to collapse
But not even chat works fine right now. We have thousands bugs, at least fixing them would be nice already. We cant even participate on goup chat!
mikeeam said:
But not even chat works fine right now. We have thousands bugs, at least fixing them would be nice already. We cant even participate on goup chat!
Click to expand...
Click to collapse
We are working around the clock to include group messaging and our calling features as soon as possible.
We apologize for the delay, and we hope to have good news soon.
Viber Team said:
We are working around the clock to include group messaging and our calling features as soon as possible.
We apologize for the delay, and we hope to have good news soon.
Click to expand...
Click to collapse
Thanks for the update, good to know you are buys wokring on updates.
If you need beta testers for the voice calls let me know
Thanks for the update Viber Team!
We are waiting for!
any update on voice?
Thanks!
Consider it a dead joke. Most of the chat clients are on WP7 a dead joke. Each update ruins it further than fix it. Viber has taken over 2 years and still don't have enough resources to support WP7.
drupad2drupad said:
Consider it a dead joke. Most of the chat clients are on WP7 a dead joke. Each update ruins it further than fix it. Viber has taken over 2 years and still don't have enough resources to support WP7.
Click to expand...
Click to collapse
Not sure if its Viber´s team fault. WP 7.5 doesnt have support to incoming VOIP calls in background, so not even Skype will work as it should, and it is Microsoft's own app. Viber will be pointless without that (despite the fact that its almost pointless now, at least you know you cant, different from "doesnt work").
It will be fully functional in WP8.
mikeeam said:
Not sure if its Viber´s team fault. WP 7.5 doesnt have support to incoming VOIP calls in background, so not even Skype will work as it should, and it is Microsoft's own app. Viber will be pointless without that (despite the fact that its almost pointless now, at least you know you cant, different from "doesnt work").
It will be fully functional in WP8.
Click to expand...
Click to collapse
I doubt that is entirely true. For Skype its a different story as they have a totally different infrastructure. But we have Tango video calls and they do work pretty well with all WPs. Even worked on WP7! Skype already has VOIP calls (not in background) whereas Viber doesn't even have that yet. Also, keyboard autocorrect isn't even present! Background notification agent is delayed, the bug list continues. If you read their reviews and ratings on marketplace you would know that if I was developing Viber, I would shoot myself by now. But again, developing is a hard job. Viber is too small a company to take up this task perhaps?
@drupad2drupad -
We are doing what we can to develop and include our calling service on Viber for Windows Phone. As mentioned above, it is not such an easy task and you presented it, and as a company policy, we want to make sure our service runs smoothly and offers full functionality. Unfortunately we still are not looking for Beta testers, but we will certainly keep you posted once we have news.
All that while, please keep in mind that we have many *many* other projects running in our company, and they are spread over many platforms (and Viber for new platforms is actually on its way). So if considering we only have limited resources, we cannot only focus on WP. However, as I explained, we are working around the clock to bring our calling service to our fans, and we'll let you know once we have news.

[Q] Xperia M camera is out of focus when using Skype

Hello community !
I own "Xperia M" for a while and I can tell you that the 5M pixel back camera on this phone is worst than on my old "Xperia ray" ! I compared the streaming video on Skype, in the same conditions, with the same Skype application version - - the result is that Xperia ray shows much better quality, on Xperia M the video is darker and lacks in AF. I consider bad quality of the camera as an issue and I would like to know if this could be fixed with a possible camera mod ?
Thank you in advance
No answer ...yet...I think I will post this question on sonymobile website. I need to know if there can be improvement made on the camera. If not I 'll get rid of this phone.
Thanks again.
The C1905 camera really bad, i had trouble with blueish photo taken and worst in night
Looks like a case-closed on "Xperia Care" web portal. This is what I got from there, kinda chat between me and "uliwooly - Forum legend" :
uliwooly:
It's not your phone's issue, its the app, even if its the same version Skype/microsoft has to address compatibility issues not Sony
me:
Ok. Forget Skype for now. I get out of focus image when I connect directly the phone to the computer, via USB cable, using explorer as camera viewer.Or how do you explain, on the phone, not seeing a focused image in preview mode, before taking a picture - as someone mentioned in another thread.
uliwooly:
This thread was about skype, if you have other camera issues, you should post on that ongoing thread, so other users can help you, also don't forget to check this
http://talk.sonymobile.com/t5/FAQ/Capture-better-photos-in-low-light-conditions/m-p/395397#U395397
one more thing, keep in mind that we are here to help each other, we, users.
me:
I don't know if your job is to create confusion, here on the forum, among us the customers. But:
You provided a weblink - I DID NOT mention anything about low conditions.
If you have admin privileges, please change the title pointing as a general issue for the camera, not only for Skype.
To conclude, I just want to know if the camera quality - a decent quality- can be obtained by software upgrade. If it's a hardware issue I am afraid I already know the answer.
Thank you
uliwooly:
Just contact Sony directly
http://www.sonymobile.com/global-en/support/contact-us/
Click to expand...
Click to collapse
The feeling is that they believe the camera on this phone is working properly.
Personally, I am going to wait a while to see if a workaround will be provided here on xda-developers. If not, finally I will switch to another brand.
And this is my review for Xperia M on gsmarena:
This phone is having issues with the camera focus in preview mode. Preview mode is used when you launch the camera to start shooting photos, but before you half-press the button to adjust focus. As a result, video calls applications like Skype will look very poor.
Click to expand...
Click to collapse

Accessibility

Hello,
I am a french blind and use a Razer Phone, not for gaming but for listening classic music. I am very disappointed because accessibility mode is pitiful. Is there some people who use accessibility mode and what do you think about it?
The gesture of shortcuts don’t permit a complete reading and after a come back to Razer support, the device changed for a little better but since Oreo the reading is disastrous.
Do you known some blind people who use Razer phone?
Thank you,
Best regards
André
verandre said:
Hello,
I am a french blind and use a Razer Phone, not for gaming but for listening classic music. I am very disappointed because accessibility mode is pitiful. Is there some people who use accessibility mode and what do you think about it?
The gesture of shortcuts don’t permit a complete reading and after a come back to Razer support, the device changed for a little better but since Oreo the reading is disastrous.
Do you known some blind people who use Razer phone?
Thank you,
Best regards
André
Click to expand...
Click to collapse
Hey André!
As far as I am aware the Razer phone is mostly stock so any and all accessibility features it comes with are made by google android. I don't believe Razer have added any of their own or removed any from the android builds.
The only phone manufacture that I am aware of which includes any additional accessibility options is Samsung..
I must admit that I am curious as to why you chose the Razer phone as one of it's only standout features over other, better or more suitable, phones is it's 144 hertz screen which I'd image isn't of much use to you.
Sorry to sound a little blunt or be a downer but the impression I get from Razer is that they can barely make a phone for fully able bodies, there are plenty of hardware and software issues so I'd be very surprised if they intend to improve the accessibility of the Razer phone.
I've tried to format this in the hopes that screen readers or translation programs will be able to read it correctly.
Sorry if it's not perfect!
Azure Wren.
verandre said:
Hello,
I am a french blind and use a Razer Phone, not for gaming but for listening classic music. I am very disappointed because accessibility mode is pitiful. Is there some people who use accessibility mode and what do you think about it?
The gesture of shortcuts don’t permit a complete reading and after a come back to Razer support, the device changed for a little better but since Oreo the reading is disastrous.
Do you known some blind people who use Razer phone?
Thank you,
Best regards
André
Click to expand...
Click to collapse
Hi andre.
I am visually impaired. Legally blind but not fully.
I use magnification a lot and i use a navigation bar button to activate the feature.
May you please explain me your needs and what accessibility features you uae?
As mentioned above, the razer phone has a moatly stock android version so "theoretically" there should not be any problem with that. Please respond. I would be glad to help.
Hi,
Thank you for your help proposal about the accessibility feature.
I use the syntesis Talk Back to discover what is displayed on the screen. Theoretically, the accessibility function is native in the Androïd system and should be able to work like all the features built into this system but alas! (three times alas!) There is a malfunction with the Razer phone. To make speech synthesis speak, the blind user uses shortcut gestures.
At first use, the two-finger swipe gesture from top to bottom or from bottom to top permiting to scroll text was inoperative and caused the opening of one unknown link. After a return to the support of Razer Society, his malfunction was corrected. Since the installation of Oreo, the statement of a word or a text is interrupted as a result of a crackle.
Only playback triggered from the accessibility button at the bottom and at the far right of the screen is operational, but other shortcut gestures allowing to trigger playback see their action interrupted by a crackling sound.
Through my email, I hope to find one or two blind users to share their experience with Talk Back and Razer phone voice synthesis. It will be a great pleasure that I will accept the help of curious users who would like to test the accessibility function and Talk Back to know their experience and especially that they confirm playback malfunction when it is triggered off by either shorthand gestures or the general context menu.
I thank you for your help and, perhaps not to disturb the forum, we could exchange directly unless the subject can be developed for the good of all.
In a previous email I declared that I have chosen the Razer phone for these two speakers and also for the system which does not have an underlay other than the android system. My contacts with the support staff are very good but, I think their superiors are not up to it.
I am counting on you since you propose it to me.
To simplify the test, I suggest that once the accessibility function and Talk Back are enabled to perform that you specify the result of shortcuts in the board in the end of my text.
Sorry, I had done a board but I can not join a link because I am a new user of the forum. If you want to help me, I can send the board in a private mail. You can write me at [email protected].
I thank you very much for your help and for the interest you have in the difficulties encountered by a person with a disability.
Best regard.

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