Calls fading in and ou when using speakerphone - Samsung Galaxy S9 Questions & Answers

Hi, there.
I've using my S9 for a couple of weeks now and I noticed a very annoying problem.
If I'm on a call (phone call, video call, regardless the app), using the speakerphone completely ruins it. On a video call it's easier to feel the problem: you can still see me talking, but you can't hear anything. The voice keeps fading out and back in and out again, like the volume was lowered and put back to normal. It's basically impossible to understand anything. Quality of the image is fine, it's smooth, not pixelated, but the voice is just terrible.
If I use the earpiece or wired phones (have not tried with BT yet) this problem doesn't happen.
I have the feeling that this has to do with the noise cancelling trying to filter out the noise.
When calling my wife (Xiaomi Mi A1), it also happens from her side to the point where we can't do video calls anymore. If I call my sister (iPhone 7), the audio is just fine for the same app and on a video call.
I have the feeling that this is a known issue, but I couldn't find a post about it.

Related

[Q] In call audio problem (not mic cut-out)?

I was wondering if anyone else has experienced this. I tried searching for the problem but it appears that most of the results that come up regarding in call audio issues were the microphone cutting out.
However, the problem i've been experiencing is for long phone calls with my gf, the audio that i hear on the receiving end seems to go in and out. What i mean is, the call will start out normally and everything sounds crystal clear, but after maybe 20 min, my gf begins to sounds really muffled as if she were talking to her phone from across the room instead of having the phone against her face. After a while the audio becomes loud and clear again.
She claims to hear me fine throughout the call, but it becomes almost impossible to make out what she's saying even on max volume (with and without the headphones too). Im not sure if it's an issue with my phone or hers (an iPhone 4s). I've had this issue on 4.0.2, and 4.0.4. I'm now running AOKP's 4.0.3 ROM and the problem still persists. Any help anyone? this is really annoying, esp for a long distance relationship!

[Q] Strange problem with call audio... silent speaker

Hi guys, hope you can help with an odd problem...
Very, very occasionally (maybe 1 in 50 calls) I get an issue where I can't hear the other party, as if the earpiece was dead. If I drop the call and re-dial, 99% of the time everything is fine. (I think I had one time in 6 months where the 2nd call did the same.)
Now, I can't decide if this is a network issue (Vodafone) or a phone issue. I mostly use a Bluetooth headset due to the size of the Note but I doubt it's headset related as I have tried two different high end brands and it happens with either.
Things I have noticed:
Problem applies to incoming AND outgoing calls
I have checked I haven't accidently muted the call
My Bluetooth headsets all chime at the start of a call but there is no call audio
The other party can hear me but I can't hear them
System sounds are all fine, only call audio is affected
Switching between headset, phone and speaker phone make no difference
Applies to all incoming call audio, including ringing tones and busy tones
I reboot my phone sometimes but as the issue is rare I couldn't say if it makes a difference. Also this is a standard Note II (not a branded Vodafone one) with all the latest patches downloaded. Looking through my app downloads I can't see any obvious ones that might affect the phone. Apart from the stock Samsung apps I most connect to CCTV systems. I have CSipSimple but I haven't used it in ages.
Any suggestions on how to investigate this further?
Regards,
Andy
Seriously... no ideas?
So, no one's ever had this problem and no one has any ideas?!
:crying:

New update voice issues.

We finally have our watches updated with the long waited 1.4 internal speaker enable firmware.
I was so excited to side-load the update to my watch and seeing the new features activated, but with more usage to the watch/phone (note5) I started getting frustrated.
Phone calls cannot be received (heard or voice out) from phone if bluetooth (Play phone audio on watch) is selected. (unlike my previous iWatch)
2nd flaw is the strange behaviour using Facebook messenger calling when audio is diverted to watch, but this time the calls fail.
I thought i would see if its only me facing this, is it the combination of my phone/ watch misfit? or its the update?
I have already factory reset my watch, to no avail.
Please share your experiences guys.
For me this works super cool, no problem. Speaker is very loud and clear. I use it 50% volume at home, whitch is enough.
taiseer999 said:
Phone calls cannot be received (heard or voice out) from phone if bluetooth (Play phone audio on watch) is selected. (unlike my previous iWatch)
Click to expand...
Click to collapse
When you accept phone call on a phone voice is automatically directed through phone's earpiece. When you accept it on the watch, voice goes through the watch.
You can also switch voice direction during call using button having BT icon within in-call screen. This is how it works for me on Nexus 5x and I find it quite consistent.
C3C076 said:
When you accept phone call on a phone voice is automatically directed through phone's earpiece. When you accept it on the watch, voice goes through the watch.
You can also switch voice direction during call using button having BT icon within in-call screen. This is how it works for me on Nexus 5x and I find it quite consistent.
Click to expand...
Click to collapse
Unfortunately answering the call from the screen doesn't activate the ear speaker in my case, but I can activate the loud speaker!
Sent from my SM-N920C using Tapatalk
taiseer999 said:
Unfortunately answering the call from the screen doesn't activate the ear speaker in my case, but I can activate the loud speaker!
Sent from my SM-N920C using Tapatalk
Click to expand...
Click to collapse
Answering the call from the watch screen will answer on the watch. To me that is as expected. If you want to answer it on the phone use the phone to answer instead of watch.
Sent from my Nexus 6 using Tapatalk
I guess it's dependent on a device type, Android version it is running and most importantly a dialer app that it is running.
I can imagine devices having custom dialer supplied by a vendor that significantly differs from the standard Android one could yield different results.
Anybody else encountered FB messenger crash?
I'm facing very serious problems while trying to use HWatch to make/answer calls.
1. Without activating "Play phone audio on watch" everything works as before (no way to answer the call without pulling the phone). Somehow expected behaviour.
2. When I activate "Play phone audio on watch", I can answer the call on watch and apparently it thinks the call is going normally. Byt nothing can be heard on either side of the call. On phone the in-call UI is also displayed and no sounds played or recorded.
3. What's even worse, when I conventionally answer the call on my phone, it's somehow answered also on watch, with result being similar to 2 - no voice whatsover on either device - for about 10 seconds. After that the call is hung up on watch and starts to be hearable on phone. This is very annoying.
I admit, I have an old Samsung Galaxy SII running SlimKat 4.4.4 (which should include standard AOSP dialer). Maybe it has an old version of Blutooth or something screwed elsewhere. But for me the new 1.4 functions are now plain unusable.
Edit: Point 3 somehow fixed (or demonstrates randomly). But still: no audio stream between phone and watch.
nalott said:
I'm facing very serious problems while trying to use HWatch to make/answer calls.
1. Without activating "Play phone audio on watch" everything works as before (no way to answer the call without pulling the phone). Somehow expected behaviour.
2. When I activate "Play phone audio on watch", I can answer the call on watch and apparently it thinks the call is going normally. Byt nothing can be heard on either side of the call. On phone the in-call UI is also displayed and no sounds played or recorded.
3. What's even worse, when I conventionally answer the call on my phone, it's somehow answered also on watch, with result being similar to 2 - no voice whatsover on either device - for about 10 seconds. After that the call is hung up on watch and starts to be hearable on phone. This is very annoying.
I admit, I have an old Samsung Galaxy SII running SlimKat 4.4.4 (which should include standard AOSP dialer). Maybe it has an old version of Blutooth or something screwed elsewhere. But for me the new 1.4 functions are now plain unusable.
Click to expand...
Click to collapse
Well I am somehow facing same issues with my GN 5 with the latest MM, in addition to crashing of FB messenger... Line and other voice calling apps are running fine.

Unlocked S9 call quality issue. Recording of problem in thread.

I am having an issue when making calls, usually 3-5 times a day when calling people. I hear this robotic buzzing noise from the person on the other end. They can hear me clearly and the ringing of the phone (before they answer also sounds like this) I have placed a link to the audio recording. This is what I hear when the person is talking. Any help would be appreciated (Tried replacing SIM and factory restore) The signal at the times of calling is full bars (ATT) and I have tried it without any apps installed (after reset) and everything turned off (GPS, WIFI, Bluetooth, etc) Would love some insight. edit: I have also listened to this sound through a headset, so I know it's not the speaker on the phone.
https://clyp.it/gd10qnvg

Echo on messaging voice calls (whatsapp, kakaotalk)

Hey, did a search but didn't see anything. I have a G7 running ULM20e (sprint cross flashed).
When I'm on a call using Whatsapp or Kakaotalk, the other party can hear their own voice (echo). I never hear any; it's perfect for me. When I switch to speakerphone and keep the volume low, then they DON'T get the echo. With earphones plugged in (iphone style earbuds), they still hear the echo.
Does this sound like a software issue?
I installed a mic app to record voice/sound and when I speak into it, it's fine. No echo, so the mics are operating properly.
Weird, and the gf is getting annoying.. sigh
Posting my fix for future reference. After some research and lots of software testing (tried 3 differen roms, Oreo and Pie), I believed it to be a "hardware" issue. On youtube, I saw a video that described a fix and I basically did that: https://www.youtube.com/watch?v=FkcxzmCPFWw
I took soft foam and covered the areas around the bottom microphone with it. Both underneath the plastic shield (boombox speaker) and above (just under the back panel). It has reduced the echo to 10-15% of the amount before, but not completely eliminated. I think I can live with that for now.

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