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Hi,
last week I installed Artemis Touch 3.01 ROM. Sometimes my phone is not available although it is turned on and the signal strength is high. After sofreset phone is working again. Is there a solution for this problem?
Minipli said:
Hi,
last week I installed Artemis Touch 3.01 ROM. Sometimes my phone is not available although it is turned on and the signal strength is high. After sofreset phone is working again. Is there a solution for this problem?
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Yes, install Touch 2.1 and everything is ok. Other solution is to use soft reset when it´s happen....
I'm also had this problem after installing version 3.01. I normally happened twice a day.
Now I installed HTC original WM6 ROM, and the problem still happens(although not so often). I'm thinking the GSM chip is broken in some way...
hi,
I had installed O2 Premium 2.0 WM6 WWE ROM, 5.2.1921 SDHC Full for 3 weeks. It happened the same to me once a day. I had to do softreset as an only solution.
Now I am trying Touch 3.01 for 4 days and it did not happen. I wonder what makes this bug and if there is a solution to fix it.
If u know the solution or reason please let us know.
I think it's a problem with the new radio upgrade, I went back to 02.98.90 and everything's ok.
Tomate2 said:
Yes, install Touch 2.1 and everything is ok. Other solution is to use soft reset when it´s happen....
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Does anyone also has this problem with Touch 2.1? If not I will try it because it also has Radio 02.98.90 ...
I had this problem with Touch 2.1 & Touch 3.0 (Radio is 02.98.90) I can't call or send SMS out (it say not available wait for 15 second) but can receive call and sms to me!
I tried newest Touch 3.01 (Radio 3.07.90) and the problem fixed, I did not see this problem 2 weeks ago!
Same bug but difference cases so I think this bug is not by Radio, so please try install another ROM
For me Radio 3.07.90 is fine!
By the way, you don't have to soft reset, just close and open the phone in Comm Manager
had same problem for the first time...
hello all
I have written the following in the main 3.01 thread:
I just want to address this point, I had a Qtek S200 (I am not sure but it may be the prophet) and I have experienced similar problems, this was also why I have sold it after 3 months... - what I am trying to say is that this may be either an HTC or WM related problem.
However, I have not experienced this with my artemis wich I have since september so far and I have used wm5, touch 2.01 full and now since release 3.01 full, but it is also rather hard to find that bug...
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unfortunately, I have now also experienced the problem, I was not available. However, I was able to make a phonecall and receive a SMS from which I took notice of the problem.
I must say, I would not have much of problem to close and open the phone on comm man. or even soft reset, I would just like to prevent to do it too often. How do you guys find out that you are unavailable again? The reception does not seem a good indication as it was full when I was not available...
Thanks for your comments,
Geen
Im having this problem too since i intalled WM& first the HTC official rom, and now with touch 3.01..first i thought it was some app but the problem still exists and the annoying part is that i dont know when the phone app freezes and i dont receive sms or phone call alert. I always have to check to see if i have phone or not anyone discovered a solution?
Anyone? It's happening at least one time per day
geenyous said:
hello all
I have written the following in the main 3.01 thread:
unfortunately, I have now also experienced the problem, I was not available. However, I was able to make a phonecall and receive a SMS from which I took notice of the problem.
I must say, I would not have much of problem to close and open the phone on comm man. or even soft reset, I would just like to prevent to do it too often. How do you guys find out that you are unavailable again? The reception does not seem a good indication as it was full when I was not available...
Thanks for your comments,
Geen
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It sounds like you're talking about something else. I think the OP was saying that his signal shows full or good and when he tries to make a phone call, it says the phone is not ready or available. You said you're able to make calls and SMS, but with this situation, you cannot connect to use the phone at all except BT, Wifi, & GPS. I'm assuming you mean that people can't reach you when they call but your can still make phone calls. ? I've had that happen to me on other phones in the past. I always thought it was a network issue.
I too have this problem and I've had it on the Touch ROMs and the Premium 2.1 ROM that I'm currently using. I've used radio 02.98.90 & now using 3.07.90. I can't remember if I had the issue with 02.98.90 though. But it's the same as the OP. The signal shows full but you can't make a phone call or anything. If you go to the Comm Mgr and try to turn the radio off and then on, it will not turn the radio off. The signal still shows full but no connectivity. This usually happens to me if I go a few days to a week without soft resetting. I reset my device maybe once every 2 days to avoid the problem.
So I'm not sure if it's a radio problem, ROM problem, or hardware problem. It doesn't happen that often so I just live with it but I'd love to learn what the source of the problem is and get a fix (or work around) for it. I was just thinking yesterday that maybe I need to go back to radio 02.98.90 but from the posts, it seems that it is happening on this radio too.
What happen to me is that the pda works normal the signal strenght too but when i press the green key to acess the phone or go to lost call or so nothing happen. And when the phone rings when in this state it only lights the keypad light but wont ring or show anything on the sreen and wont register a lost call or any SMS..
Imaginati0n said:
Im having this problem too since i intalled WM& first the HTC official rom, and now with touch 3.01..first i thought it was some app but the problem still exists and the annoying part is that i dont know when the phone app freezes and i dont receive sms or phone call alert. I always have to check to see if i have phone or not anyone discovered a solution?
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I have Vanilla 1.0 and I had that problem two times a week. It was caused by enAlarmPPC -alarmclock program, which freezed TomTom Navigator when loading it and caused that problem too. When I took enAlarmPPC away, it has done it only once during 30 days.
The problem was annoying, because I thought all things are fine, and I did not know, that I cannot make a phone call or to receive it or to send and receive sms.
The only program i have for alarm e spb time now but i will try to remove it to see if it works. Thanks.
Just got this issue today directly after connecting to wifi and updating weather. Phone was working fine - no resets or malfunctions for 5 days! The only thing I've done today that I haven't done in the past 5 days was connect to wifi. I just noticed my signal was full at work and I know it's usually about 4 bars. So I tried to make a phone call and got the following message:
"Cannot complete the call. The signal may be unavailable or the phone number may not be valid. Verify the number or try again later."
And when I try to connect to GPRS, I get this message:
"Cannot connect for an unknown reason. To check your connection settings and change them if needed, tap Settings. If the problem continues, reset your mobile device according to your manufacture's documentation and try again."
This is all while the signal strength is full and the green light is flashing. I just doen't know Maybe it has something to do with the Comm manager. I haven't used the Comm Mgr in 5 days either, so could be issues with it since it seems to be ineffective at turning the phone on or off in this condition. Hopes someone can figure this out.
same problem
I had touch 2 installed and it worked fine for months. but last 2 weeks the phone freezes and I can't do anything and have to soft reset.
Now I installed Touch 3.0 and again the same problem. once or twice a day when I press a button, the screen stays black doesn't respond at all. sometimes I start a app (random) and it just freezes and I have to sof reset.
remember i worked months with Touch 2 and never had the problem!
Already tried to take spb time but still freeze the phone app with no warning and random..only one time after two day but i miss a lot os sms or important calls since i have to chech everytime if its stuck or not
I have an I9195 with I9195XXUBMJ7 baseband version. It has been performing very well but over the last month or so it has started breaking up during calls, slowing down a lot and then either freezing up or rebooting. Sometimes I am unable to answer incoming calls - the phone rings but nothing happens when I try to answer a call. I got an OTA "stability" update recently which I hoped would fix this but it has been happening more rather than less since then. The problem seems to happen almost exclusively when I am using the phone function.
I realise that this is a rather vague description of the problem. Has anybody had similar problems? Can somebody recommend a suitable debugging tool (non-root) that will help me sort this out, or a solution?
If all else fails I'll do a factory reset, but I'd like to try to get to the bottom of the problem if possible . . .
Sometime during night silent mode goes on, and it's on when I wake up. Then I have to use the slider to get the phone back on normal state. Quite annoying. Slider was in normal mode all the night. Anyone else? How to stop that behavior?
This happened to me too. Did you have Do Not Disturb settings set on your prior device and then restore the back up to your OP3? I have read that this is the cause of the problem - the old setting transfers over and there is no way to change them. I went into the global setting for app notifications and reset all apps. This worked for others and appears to have worked for me as well.
Having the same issue here.
Sent from my ONEPLUS A3000 using XDA-Developers mobile app
Yes, actually I had it on on my OPO and I transferred apps from it to the OP3 using the installation wizard's nfc method. I did the reset, let's see if it did help..
I tested resetting notifications, did not help
Me too. Migrated from my old phone using the NFC transfer wizard. Old phone was setup to go to silent 10pm - 7am. It appears the setting is transferred over but at 7am the OP3 doesn't exit silent mode. I then have to toggle the switch to take the phone out of silent but still seem to have issues with notifications sounds afterwards.
I solved it by installing new custom rom and I didn't use restore function this time..
i too am having this issue. i attempted resetting all apps settings but that didn't work.
has anyone figured out how to fix this without factory reset or installing a custom rom?
Add me to the list and I set it up as a new device. Only had the phone a day before I applied the 3.2.0 update so I can't say if was happening before. Hope there is a fix for this soon.
IMO this is because Google is syncing the DND preferences from your Google account, regardless of whether you used the the whole "set up nearby device" thing
I have this issue except Silent mode automatically turns on throughout the day for me. I have factory reset my device and setup the device as new and the issue continues. Now I'm really unsure how to fix this.
Same issue and updating to 3.2.1 didn't fix it.
I've the same issue!
I've noticed that the sound (also from the notifications) can be turned on again (for that day) by switching off, and on the Alert Slider, and then adjusting the volume-sliders in settings.
I don't think it's a Google issue as I have 4 different phones on my account in the last month and none have done this. Just ordered another 6P while they were 20% off in warehouse deals so I'll swap over to this phone Monday and see if the issue follows. For now I'm playing with Tasker to reset all the volumes at 7am.
I've got the same issue. But I did not transfer any settings to my op3.
There's nothing in my "do not disturb" menu, and nowhere to set up automatic silent mode, as far as I can see.
Same issue faced, no solution or fix found up till now.
Me too facing the same problem.. Even in day time it goes automatically to silent mode. So incoming calls doesn't sound and it solves only when I restart the phone.. And after sometime the problem is occurring again and again.. Does anyone found the solution?
I had the same problem in my opo too..
Same here. Since the 3.2.1 update my OP3 sets to Silent overnight. Some has said it's True Caller Spam Blocker, but as I don't have this it's not a solution for me. Tried the usual reset but no luck. Really need a fix for this as I need to get important calls/texts overnight. Not a hardware problem that I can see as fine before update; broken afterwards, and the physical switch works very well.
Also, I've not used any restore function whist setting up.
It would be useful if people experiencing this problem could mention it on the OP support forum. I'm using the threads...
https://forums.oneplus.net/threads/do-not-disturb-notifications-problem.451989/page-7
https://forums.oneplus.net/threads/possible-bug-with-oxygen-3-2-1.455413/
yes - please do and add @oneplus to your answer to adresse OP team directly. Thanks.
This is related to OOS only, i installed custom rom CM based nd didn't face this issue. Then installed.OOS no restore setup as new device still same issue with no ringtone.
The fix should come from Oneplus
Hello, since I bought my OP3 I have this weird problem:after a long period of no use (like overnight) it won't receive calls, the person that is calling gets the "User is not available at this moment" like my phone would ne closed. The only solution is to call someone and it works like normal until night when it is not used and the problem comes back. It is really annoying, I tried to deactivate Doze, to do Factory Reset and install a fresh OOS and nothing is changed. Please help me if you have any idea or solution.
I am on OOS open beta 31if it matters, the problem is present since Android Nougat.
Hello,
I'm from Morocco and currently using a XIAOMI REDMI NOTE 8, (64Go/4Go), running the latest version of MIUI 11.0.11.0 Global stable with Android 9.
So i'm having this really annoying problem whith the notification when the phone is closed. So basiclly the sound of the notification should come at the time of recieving the notification but in my case there is a delay of 2 to 3 min or even more than that sometimes. And even sometimes the sound is not heard at all even with the notification is recieved. Only the light bulbe for the notification is blinking.
This problem happened especially with the Whatsapp application. Everything in the notifications seetings is on, all permission are granted, locked the app in the recent app, turned on autostart, disabled battery saver even though i don't use it at all, put no restriction on the app, turned on background data. I've tried to use different network connection still the same problem. I don't seem to find a reason why would this happend and find a solution for that. I did perform a factory reset but doesn't seem to be fixed. Everything in the begining was working fine no issue at all. I don't seem to remember when it start to happend, I've asked my freinds owning the same device if they are facing the same issue all of them denied. So the question is if all the devices have the same software that they are operating on they should have the same bug or problem if i wan't to say. But not in this case. I have not installed any 3rd party app that has to do with the battery at all.
I do use my mom's phone to test this out. The phone is on everything works perfectly. I locked the phone and the problem start. It's like ther is something that shut the notifications immediately when i close the phone (dnd is not activated also battery saver as i mentioned earlier). So if there is any kind of solution to this problem please help me with or if there is a dev please let them know to fix this issue. I did reported it in the feedback section on the phone 10 times in the time of writing this thread. I'm currently waiting for the new update hoping that it will fix the problem otherwise this is really disappointing. The best selling phone in the market facing issue like this, that's not very acceptable at all. This made me miss a lot of important notifications. Hope that it will be fixed as soon as possible.
If you want to help me and you need any more info please leave me a comment and i will send them to you (screenshots of the settings etc....).
Thanks for your time.
Stay safe.
Have a nice day.
Hamza_note8 said:
Hello,
I'm from Morocco and currently using a XIAOMI REDMI NOTE 8, (64Go/4Go), running the latest version of MIUI 11.0.11.0 Global stable with Android 9.
So i'm having this really annoying problem whith the notification when the phone is closed. So basiclly the sound of the notification should come at the time of recieving the notification but in my case there is a delay of 2 to 3 min or even more than that sometimes. And even sometimes the sound is not heard at all even with the notification is recieved. Only the light bulbe for the notification is blinking.
This problem happened especially with the Whatsapp application. Everything in the notifications seetings is on, all permission are granted, locked the app in the recent app, turned on autostart, disabled battery saver even though i don't use it at all, put no restriction on the app, turned on background data. I've tried to use different network connection still the same problem. I don't seem to find a reason why would this happend and find a solution for that. I did perform a factory reset but doesn't seem to be fixed. Everything in the begining was working fine no issue at all. I don't seem to remember when it start to happend, I've asked my freinds owning the same device if they are facing the same issue all of them denied. So the question is if all the devices have the same software that they are operating on they should have the same bug or problem if i wan't to say. But not in this case. I have not installed any 3rd party app that has to do with the battery at all.
I do use my mom's phone to test this out. The phone is on everything works perfectly. I locked the phone and the problem start. It's like ther is something that shut the notifications immediately when i close the phone (dnd is not activated also battery saver as i mentioned earlier). So if there is any kind of solution to this problem please help me with or if there is a dev please let them know to fix this issue. I did reported it in the feedback section on the phone 10 times in the time of writing this thread. I'm currently waiting for the new update hoping that it will fix the problem otherwise this is really disappointing. The best selling phone in the market facing issue like this, that's not very acceptable at all. This made me miss a lot of important notifications. Hope that it will be fixed as soon as possible.
If you want to help me and you need any more info please leave me a comment and i will send them to you (screenshots of the settings etc....).
Thanks for your time.
Stay safe.
Have a nice day.
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1. Turn off miui optimization under developer options
2. Give all permissions, no battery optimization to google play services and framework. Before doing this, clear data of those apps(removes google account!).
3. Check if it's added to game turbo or not
These are some more possible solutions. After checking all those, reboot once and check if the problem is solved or not.
Pavello said:
1. Turn off miui optimization under developer options
2. Give all permissions, no battery optimization to google play services and framework. Before doing this, clear data of those apps(removes google account!).
3. Check if it's added to game turbo or not
These are some more possible solutions. After checking all those, reboot once and check if the problem is solved or not.
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Click to collapse
Hello,
Thanks for you response. I've already done what you did sggest to me but still the samething always late notification sound.
It's not added to game turbo i don't even use it and it's disabled. Google play services and framework don't have any kind of restrictions whatsoever. I don't want turn off miui optimization cuz it mess up with a lot of visuals.
I think it's a software issue. Because sometimes when i want to change the ringtone and i tap on a different one it took a lit bit of time to play it same thing when changing the notification. This problem is happening when the phone is locked only.
I'm cuurently waiting for the new update with a hope that it will fix it.
Thanks again.
have a nice day.