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This thread is for M5 users who have bugs or issues when using Xperia M5 so we know we are not the only one facing it. If possible please include fixes for the issues if there's any.
So far the bugs I've found:
1. Camera shutter lag
According to other threads, this is a known issue because of the Xperia M5 image processor or something like that. Not a big issue though but it's bugging me a bit
Solution: None
2. Phone will lag if phone gets hot
Basically I was excited when I read about the Xperia M5 specs. I was using a rooted Xperia Z1 before this and I never remember when my Z1 gets laggy because it hardly lags. Xperia Z1 is using quadcore so I expect Xperia M5 to perform better with octacore but i guess i was wrong..
Solution: Restart the phone often. At least once a day
Issue with Xperia M5
My phone switches off suddenly even when it is sufficiently charged. It doesn't start unless connected to charger, battery percentage after connecting to charger shows it was sufficient to keep phone on. This is very irritating and disappointing. I can not use phone unless I find charger when phone switches off like that. I have already did factory reset but this problem is not resolved. I am not sure whether this is software or hardware issue. I am frustrated that after spending such high amount phone is not up to the mark :crying:
Many people are talking about this issue but there is no resolution mentioned in those posts. Some say, it is because issue with Android 5.0. If that is the case, I seriously hope Sony releases Android 6.0 update asap.
tracemenot said:
My phone switches off suddenly even when it is sufficiently charged. It doesn't start unless connected to charger, battery percentage after connecting to charger shows it was sufficient to keep phone on. This is very irritating and disappointing. I can not use phone unless I find charger when phone switches off like that. I have already did factory reset but this problem is not resolved. I am not sure whether this is software or hardware issue. I am frustrated that after spending such high amount phone is not up to the mark :crying:
Many people are talking about this issue but there is no resolution mentioned in those posts. Some say, it is because issue with Android 5.0. If that is the case, I seriously hope Sony releases Android 6.0 update asap.
Click to expand...
Click to collapse
I am encountering the same issue too. I am doing a PC companion repair now in hope that it may solve the problem. I also find that sometimes it fail to read my 64gb Class 10 sd card when my Z1 can handle it without any problem.
I suspect that it's all down to mediatek processor. Probably it can't handle heavy use and it gets hot pretty fast. It could be that it's overheating and it triggered the phone to off on it's own. I am going to feedback to @Sony if the problem still persist after repairing from PC companion.
It's disappointing that the specs looks so fascinating on paper but the phone's performance is not up to expectation. We're talking about octa core 2.0 ghz processor, not Z1's quad core processor which unexpectedly perform better than M5.
I have the same problem with my M5.. randomly turns off and won't turn on again unless it is "jumpstarted" with a usb cable.. it doesn't happen often (once a week maybe) but it is still a concern. It basically acts like the battery has run out, when you plug the usb cable in the notification light is red like it is when your battery is low... but it had 80% charge!
The other issue I noticed is the touchscreen spazzes out when it is connected to the charger, that may be a heat related issue, I don't often use it when plugged in so I'd almost forgotten about that problem.
Apart from these two minor complaints it's a really good phone, I'd even say I'm impressed. Half the price of a flagship.
I still believe it's software issu, because I read about Nexus 3 having same issue when updated to Android 5.0. Fortunately, for me there's no overheating issue. I tried using Pc companion and there is a firmware update available for this phone, but when I tried installing it, it gives 'Unfortunately, update service was stooped' message repeatedly when Pc companion tries to shut down phone to install update. Hard reset, Upper volume key and power button doesn't work for me. Not sure whether this update will resolve my issue and how to install it otherwise. Looking forward for suggestions on how to install updates and whether it helped.
firdyRAY said:
I am encountering the same issue too. I am doing a PC companion repair now in hope that it may solve the problem. I also find that sometimes it fail to read my 64gb Class 10 sd card when my Z1 can handle it without any problem.
I suspect that it's all down to mediatek processor. Probably it can't handle heavy use and it gets hot pretty fast. It could be that it's overheating and it triggered the phone to off on it's own. I am going to feedback to @Sony if the problem still persist after repairing from PC companion.
It's disappointing that the specs looks so fascinating on paper but the phone's performance is not up to expectation. We're talking about octa core 2.0 ghz processor, not Z1's quad core processor which unexpectedly perform better than M5.
Click to expand...
Click to collapse
Seems the battery and the connecting cable issue,as my M5 already sent for repair, and the service center replaced these things at the end.
Algebra the Bard
Hi, I'm also encountering the same problem here. They've actually changed 2 new phones for me due to the 2nd M5 that they changed for me has flaw at its screen. I've encountered microphone and speaker problem immediately at that moment when i got my 3rd M5. Immediately, they software update it for me. But problem doesn't stop there. I've been going in and out Sony Centre and SOny Service centre and the rude seller says that I'm the only customer whom is complaining. After sending in to the factory, they changed my CPU, but problem still arise. Previously, it was just the 2nd sim slot that couldn't detect my sim card, microphone and speaker problem, but now, my phone has been shutting down almost everyday and it is unable to be turned on unless is connected to a power supply. It has gone severe as it shut down 7times a day. Imagine if I didn't bring my power bank out with me, and i'm in an emergency, that must be crazy.! For my first M5, it has problem with its camera and also the microphone and speaker. It shuts down whenever is slightly hot. But for my M5 now, it shuts down whenever it feels like to. I'm definitely annoyed and irritated!
i have purchased sony xperia m5 dual.. i also facing camera issues. its 21.5 MP but pictures are not clear and very blurred .also my firmware build is latest 30.B.1.33. sony needs to fix this camera problem ASAP..
tracemenot said:
My phone switches off suddenly even when it is sufficiently charged. It doesn't start unless connected to charger, battery percentage after connecting to charger shows it was sufficient to keep phone on. This is very irritating and disappointing. I can not use phone unless I find charger when phone switches off like that. I have already did factory reset but this problem is not resolved. I am not sure whether this is software or hardware issue. I am frustrated that after spending such high amount phone is not up to the mark :crying:
Many people are talking about this issue but there is no resolution mentioned in those posts. Some say, it is because issue with Android 5.0. If that is the case, I seriously hope Sony releases Android 6.0 update asap.
Click to expand...
Click to collapse
Same problem here with my fiancée's new M5, temporary fix is to only allow GSM network, no LTE or WCDMA. After this it never crashes, it only does this when the LTE/WCDMA signal goes bad and if you won't allow those networks then the phone won't lock up. Does anyone know if it helps at all to take it to service under warranty, or just wait for the update? If it's not repairable I guess we have to try to return the phone completely.
My Xperia M5 Dual needs about 0.5 and 2 seconds to save the image. This is really annoying !
When I set my Class 10 SD Card as picture folder instead of the internal storage, the save time doesn't change.
Is this the shutter lag everyone talks about ?
M5 switching off
Like many others on this thread, I have the switch off at random and needs a cable to restart thing. I'm going to try switching off the LTE, and see if that helps at all. But thus far, it shuts off when it's in my pocket, at other times when I receive phone calls. It's really very frustrating. Though it's a mid range phone, $525 is expensive for someone who is a student. I probably would have stayed Samsung if they didn't get rid of expandable storage in the S6 models.
I was so happy with my Xperia z1 tablet, and it's reliability, that I thought this Sony M5 would be the same. But alas, it isn't. I really hope upgrading to Android 6.0 will help. But I'm not holding my breath.
I also got the randomly turns off and won't turn on again unless it is "jumpstarted" issue, I rang Sony Mobile australia, and they told me to try "safe mode" without any app installed. Sound like a crazy idea. I only have facebook, instagram , whatsapp and camscanner installed. And all the google apps updated, and uninstalled all those PSN , and sony stuff. I told Sony Mobile Australia that it is a known issue eg: this post, gmsarena , few chinese / taiwanese post like mobile01 , and chinatimes have at least a few users on each forum/website complaining the same issue. It is even on taiwanese newspaper.
1 of my friend in Hong Kong also got the same issue with his M5.
Did you find any solution for this? my Xperia M5 keeps shutting off as well
tracemenot said:
My phone switches off suddenly even when it is sufficiently charged. It doesn't start unless connected to charger, battery percentage after connecting to charger shows it was sufficient to keep phone on. This is very irritating and disappointing. I can not use phone unless I find charger when phone switches off like that. I have already did factory reset but this problem is not resolved. I am not sure whether this is software or hardware issue. I am frustrated that after spending such high amount phone is not up to the mark :crying:
Many people are talking about this issue but there is no resolution mentioned in those posts. Some say, it is because issue with Android 5.0. If that is the case, I seriously hope Sony releases Android 6.0 update asap.
Click to expand...
Click to collapse
Did you find any solution for this? my Xperia M5 keeps shutting off as well
Mine is:
Every time I take picture with rear camera, with manual settings, the phone suddenly hangs, not responding at all. I have to restart it so it would work again. Any solution to this? Please reply. One reason I bought this phone because of its camera.... Z Ultra is a big go down for camera sector so I bought the M5 for the camera. Thanks.
kuratenshi said:
Like many others on this thread, I have the switch off at random and needs a cable to restart thing. I'm going to try switching off the LTE, and see if that helps at all. But thus far, it shuts off when it's in my pocket, at other times when I receive phone calls. It's really very frustrating. Though it's a mid range phone, $525 is expensive for someone who is a student. I probably would have stayed Samsung if they didn't get rid of expandable storage in the S6 models.
I was so happy with my Xperia z1 tablet, and it's reliability, that I thought this Sony M5 would be the same. But alas, it isn't. I really hope upgrading to Android 6.0 will help. But I'm not holding my breath.
Click to expand...
Click to collapse
uccoffee.forum said:
I also got the randomly turns off and won't turn on again unless it is "jumpstarted" issue, I rang Sony Mobile australia, and they told me to try "safe mode" without any app installed. Sound like a crazy idea. I only have facebook, instagram , whatsapp and camscanner installed. And all the google apps updated, and uninstalled all those PSN , and sony stuff. I told Sony Mobile Australia that it is a known issue eg: this post, gmsarena , few chinese / taiwanese post like mobile01 , and chinatimes have at least a few users on each forum/website complaining the same issue. It is even on taiwanese newspaper.
1 of my friend in Hong Kong also got the same issue with his M5.
Click to expand...
Click to collapse
Balabytes said:
Did you find any solution for this? my Xperia M5 keeps shutting off as well
Click to expand...
Click to collapse
For the irritating auto-shutdown error, i manage to solve it when i changed the settings in network.
Settings > More > Mobile Networks > Preferred network type > Change to [GSM only]
I haven't had any auto-shutdown error from then on. Just remember to reboot phone often.
Whenever I tap the battery usage button in Power Management settings, "Unfortunately, Settings has stopped" pops up. And the battery drains too fast without even turning the screen on. Hope Marshmallow fixes these. Oh, and there's the weird Snapchat camera bug that crashes both the cameras and can't be used by other apps as well.
Anyone got a solution for the snapchat bug? It happens quite often that I can't use the app at all.
My m5 cannot fully charged, it's always stuck in 87%
anyone have the same issue?
PS: how long does it takes to charge the phone from empty to fully charged ?
Sim Card Slot 2 problem
My M5 has only 2 problems so far:
1) The Sim Card Slot 2 suddenly can't detect my sim card. (Previously works just fine and the sim card is in good condition too.) Any solution on this??? :crying:
2) The Market App always auto close and jump back to homescreen.
Luckily, so far, my phone has no any auto-shutdown problem, etc. even I set it to LTE in network.
same a you
battery problem too, hope sony release new update fix
Today my z5 hanged while I wanted to use Google maps and when I try to restart it took 10 min or so....
Sent from my SO-03H using Tapatalk
This also happens with mine too, ive had it for 3 weeks now and is becoming really slow and laggy on most applications, the battery is absolutely dyer.
Why I sold my z3 for it I don't know.
time for a rethink..
Many users are reporting an improvement on most issues they have if they restore factory settings at least once after they bought the device. Flashing a firmware would work as well
Also, Sony is probably putting more effort into Marshmallow now, than polishing Lollipop, so I would wait for that and then judge.
I know it sucks since its a top shelf device, but unlucky android release timing
When do we get some updates with some fixes and security patches ??? I am tired of waiting and i am seriously disappointed .... LG is worst right now with their updates ... It seems updates roll out only in Turkey and we need explanation why ?
The battery life is WORSE and im thinking to buy Nexus device... LG.. you are loosing customers ...
If You are on H815 ,flash the brazilian kdz. Security Patch is 01.05.2016
I had terrible experiences with Android devices over the last months. Got an S6 edge+ only to find out that Samsung didn't want to send the updates to my country and decided to give the monthly updates only in 3-4 countries. TouchWiz was better than the older version but still heavy bloated and laggy in comparison to other devices. Then got 2 Nexus 6P only to find out how poorly they made them. Bad screens with heavy partially tints and low brightness overall. Rattling buttons, rattling cameras, poor audio quality in calls, poor audio quality through headphones with low volume output, and scratched oleophobic coating. Returned both and never went to Nexus again. Now Im on LG G4. It's one of the fastest phones I ever had. Feels even faster than the 6P in daily usage with many apps installed. But alas. The battery drains like hell and I saw no updates yet. Sometimes Doze is not working though I had this on the 6P too sometimes. Dunno what's causing it. There is no point on going to Nexus 6P atm. In few months the new Nexuses will come out maybe they will be better.
Same here, LG G4 stuck in January update, but my battery it's ok. 2 days on usual use ~4h of display on with 4G mobile data on from time to time. I just don't get it why all the non EU regions got all this security updates and updates, but for EU nothing, just silence! The Brazilian kdz, it's not a go, from what I read for some users of H815 the update crush the phone and the bridge application prompted to update to 20d version, witch is the current January update... so the last choice is to wait or go to a cooked room in witch case you lose the warranty! Over all I love the phone, the camera it's the best point in this point, but for the end of the year I wish to switch to something new, or the S7 or the next Nexus.
I agree with you guys. This is not serious at all LG... I was impressed when I saw on XDA that LG will be one of the first to release MM, at that time I did not even own this device. But it is not enough to release one build and completely forget about it for almost half a year, we all know new software is good but it requires at least 3 major updates to be properly optimized and polished. Just for example look at windows, every time they released a new version it required at least two 1 GB updates to make it super stable. So what I wanted to say that if you release a new software you have to maintain it otherwise it's not gonna work, look how many revision there are already for MM in AOSP, obviously many of them are related to Google phones but there's a lot of improvements for the OS as well.
P.S. What about L, did you get any updates or they didn't even release 5.1? Because G3 I think still has 5.0...
i know. i'm checking daily for the security patch ,or even 6.0.1 to get the new UX,but i guess all we have to do is wait . Worth the wait because the phone is a beast with or without the security update. i don't mind at all ,when it comes,it comes . Just enjoy your phone
Even my Note 4 has a newer security patch! smh
Brazilian h815 20a stock rom(i m from România) .rooted with the newest security Patch and genesys ux5 theme over it. Very happy. Look at the pics
gabytzubc said:
Brazilian h815 20a stock rom(i m from România) .rooted with the newest security Patch and genesys ux5 theme over it. Very happy. Look at the pics
Click to expand...
Click to collapse
i'd rather wait for LG official's UX since i'm sure that we will get it soon.
Looks nice anyway .
I can only agree. Also still stuck on the January security update. Where are those promised monthly updates LG?! Getting really fed up with this.
I think the ux 5 update will get things a little better but not too much. LG G5 doesn't get tons of battery life
I downright lost my confidence on LG. They never updated my G4 while on Lollipop past the 5.1 version, even when every other respectable brand was already on 5.1.1 for a long time. I had to update using LGUP and I don't think we will see a 6.0.1 update. I'm afraid all we're gonna get is some promise to update to N somewhere in the future. Hopefully, I will have moved to Nexus by then.
just got a g4 i too am dissapointed in the lack of updates but if they change to the new lg skin i wont update need my appdraw without using a custom launcher
The only solution is custom rom guys ... I waited for 5 months and decided to install cyanogenmod 13 and guess what ... It is even smother and faster than that crap of Lg softvare .. Performance is very good and heat is no problem at all .. Good job cyanogenmod .. Lg i will never go back to stock
INFERNO997 said:
The only solution is custom rom guys ... I waited for 5 months and decided to install cyanogenmod 13 and guess what ... It is even smother and faster than that crap of Lg softvare .. Performance is very good and heat is no problem at all .. Good job cyanogenmod .. Lg i will never go back to stock
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Click to collapse
The problem is that our bootloader is locked, and we can't unlock it. We can't install custom rom. I hate LG
INFERNO997 said:
The only solution is custom rom guys ... I waited for 5 months and decided to install cyanogenmod 13 and guess what ... It is even smother and faster than that crap of Lg softvare .. Performance is very good and heat is no problem at all .. Good job cyanogenmod .. Lg i will never go back to stock
Click to expand...
Click to collapse
That would be great if all of LG G4 users were able to unlock the bootloader but, sadly, that's not the case. I'm also stuck with the last sec update from January and this shot hasn't gotten any major update since then, or at least an official bootloader unlock solution. This is going to be my last LG device from now on, I'll go for a developer friendly solution, maybe from Oneplus or other.
Enviado desde mi LG-H815 mediante Tapatalk
this android .flash cm or diffrent country kdz
question
gabytzubc said:
Brazilian h815 20a stock rom(i m from România) .rooted with the newest security Patch and genesys ux5 theme over it. Very happy. Look at the pics
Click to expand...
Click to collapse
could you unlock the bootloader? how did you install the genesys theme?
Yeah, the real problem is that we can't unlock our G4's bootloaders. I have the h815p and the thing is bootloader-unlockable. I would've installed CyanogenMod a long time ago if I could.
lordulrich said:
could you unlock the bootloader? how did you install the genesys theme?
Click to expand...
Click to collapse
Yes. I have H815 Open Euro and i unlocked the bootloader about a month ago. What model do you have?
Dt2 just got a new ota it fixes charging issue , and new security patches as of 1 may. Charging speed really improved much better :laugh:
Really this small update worked a lot
So you're now ahead of Force, that's not fair
Sent from my XT1580
Is this update for X Force to?
Do I have to be on marshmallow?
rodrigo196 said:
Is this update for X Force to?
Click to expand...
Click to collapse
No it's for dt2
dragng8 said:
Do I have to be on marshmallow?
Click to expand...
Click to collapse
Yes, your phone should update to it by default after MM
Not updating yet so I guess I'll miss out.
This must've been the update to Moto Pure v 24.14.16. It actually made the situation worse than my turbo 2 was on lollipop. Before the update my phone ran like a champ, got me through a day and a half, and almost never lagged. Since the update, apps among other things have been crashing like crazy, and once, the system ui crashed, my phone lags on almost any game I play, and where before (even when I had lollipop) my phone never overheated and didn't throttle noticeably unless I pushed it unbelievably hard, my phone basically runs at 40°C when sitting at idle with no apps running. Use any function on the phone and I'm up to 42°C. My phone is not a bad phone, but the software update has basically destroyed this phone's fluidity. And I won't blame Lenovo or Motorola for this, because if such issues happen to non-carrier Motos, an OTA update to fix the issue at hand is imminent and coming fast. For reference, the Moto G⁴ and G⁴ plus had issues with overheating during specific conditions, and that issue was resolved within a week of the G⁴ plus's release. I instead see Verizon as the culprit, because since they feel the need to make sure all of that damned junk in their smartphones is there and installed, updates take forever. Some Verizon phones (AT&T does the same thing, just to a slightly lesser extent) are JUST NOW getting marshmallow. That is bad, because if the update instead hurts the performance of the phone like this one did, then you are left to hang as to when an update comes. Since I'm on VERIZON (even though Motorola has a bootloader unlocking option), I can't do jack crap about it. If I could, I would switch carriers. Or since I'm stuck on Verizon for now and I already have a nexus, I'll wait until Motorola releases pricing for the Moto z series and carry on from there.
Wipe your phone and see if it helps. Not seeing the same issues you are.
Hey guys I've been researching about new phones since my asus zenfone 2 broke last month. So far I have only found these phones to my liking because I hate screens bigger than 6 inch and/or phones that are taller than 149 mm,: A2 lite, redmi6, redmi 7A and Nokia 5.1 plus
out of all these only nokia and a2 lite seems to be the best bang for buck, since I couldnt try nokia 5.1 plus anywhere in my coutnry : turkey, I decided to get A2 lite. I would buy 7a but the brand Redmi on the bottom of the phone is even more distracting than notch. Maybe if you have knowledge should I wait for A3 lite, if it will be less than 6 inch that is ?
My concerns are these:
- is the notch distracting when using, I have never used a notched phone before?
- for how long will this phone get updates, and is the android 9 experience stable?
- I have small hands and I wonder if this phone will be too large
I use this phone for about 4 months now. I received it with Android Oreo, but right out of the box I was prompted with the Android Pie 9.0 with April Update. The phone worked flawlessly except:
- a problem with UHC-1 SD card that was constantly unmounting and mounting that was fixed by a Class4 standard SD Card, apparently there is a problem with the power management for the UHC sd cards.
Pictures are awesome - former Sony camera user so I love the quality, the phone battery is great, 2 days minimum between charges.
The phone slightly heats up when used heavily but that is not a problem. Also gets a little warm while quick charge.
The screen notch is not a problem to be honest. It's like a normal FHD display without losing the upper part to the status bar, now with the icons placed to the left and right of the notch.
A new problem appeared this month, with the July update, when you rotate the screen from landscape to portrait the screen kinda blinks and then the animation continues.
Signal is good, wi-fi speed is ok, 4g works ok. Android 9 is stable so far for me, except the new glitch.
The big form factor of the device is not a problem to be honest, for small hands there are a few options. For example if you can't reach the status bar, you can enable the fingerprint swipe that brings notifications down and back up. From left to right, I think any small hands can reach.
Also for the accessories, the iPhone XR screen protector works just fine. And cases are cheap and good.
TheoXSD said:
The big form factor of the device is not a problem to be honest, for small hands there are a few options. For example if you can't reach the status bar, you can enable the fingerprint swipe that brings notifications down and back up. From left to right, I think any small hands can reach.
.
Click to expand...
Click to collapse
This is the exact problem I was looking an answer for, thanks for the detail. I really find it hard to reach for the notifications.
One last question: will this phone get the android 10 update when released?
comstok said:
This is the exact problem I was looking an answer for, thanks for the detail. I really find it hard to reach for the notifications.
One last question: will this phone get the android 10 update when released?
Click to expand...
Click to collapse
Yes. Android One project make the manufacturer to give 2 major updates and monthly security updates. Until now, every 20th of the month we get the current month security update and some bugfixes.
This phone already got a major update which is Pie. So the last major update will be Android Q so yeah, Mi A2 Lite is on the Android Q update list.
TheoXSD said:
Yes. Android One project make the manufacturer to give 2 major updates and monthly security updates. Until now, every 20th of the month we get the current month security update and some bugfixes.
This phone already got a major update which is Pie. So the last major update will be Android Q so yeah, Mi A2 Lite is on the Android Q update list.
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Click to collapse
Do you think the A3 lite will be like this or bigger like 6.2 inch etc ?
comstok said:
Do you think the A3 lite will be like this or bigger like 6.2 inch etc ?
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Click to collapse
Mi A3 specs here: https://www.gsmarena.com/xiaomi_mi_a3-9769.php