Develop Bugs

Is the fingerprint sensor work well with you ?

Hi guys and first of all, sorry for my english )) Gonna try to do my best !
Well, i have the Mi 5s since 1 week and it works very well except for one thing : the fingerprint sensor...
I put my both thumbs and forefinger in the security setting (and i recorded two times my left thumb) and even with 2 records, it doesn't work very well (and with the other finger, it's completely crappy, sometimes i can try 10 times in a row but it doesn't work).
I'm the only one with this problem ? Do you know a way to fix it ?
Thanks in advance
EDIT : Working* in the title, one mistake again

Unlock speed is pretty decent. But doesn't work as well as I like. Sometimes the sensor just refuse to work no matter how many times I try and I have to manually unlock it

Mi5s Plus is faster than Mi5s
Gesendet von meinem ONEPLUS A3003 mit Tapatalk

same problem... It worked fine on stock rom but its been hit and miss ever since installing EU rom

Same problem here .. checked with different persons. The recognition rate is not good. I'm using a gearbest version.

schiff, do you use original rom or custom (international)?

Seen a lot of reviews mentioning the sensor doesn't work 100%.

Well I think it's very important how you read in your fingerprints. Because at the beginning it didn't work well too and the false rate was very high.
But then I calmly added the fingerprint again and now it works in 9/10 times. (I also used the trick to add the same finger 2 times).
What bothers me more is that the sensor sometimes seems to need time, if you want to unlock directly after you just closed the display or it failed once to recognize.
Btw I'm on official rom.

patoberli said:
schiff, do you use original rom or custom (international)?
Click to expand...
Click to collapse
I am using V8.0.10.0.MAGCNDH (MIUI8) but this version is international with German I'm not sure if this is official or a custom gearbest version. But at least it's the same version number like the official at mi download.
My next step is to check with adding same finger a second time.

I think I read somewhere that the problem isn't the hardware but the software so we could expect a patch that will improve the performance of the fingerprint scanner dramatically in the future

schiff81 said:
I am using V8.0.10.0.MAGCNDH (MIUI8) but this version is international with German I'm not sure if this is official or a custom gearbest version. But at least it's the same version number like the official at mi download.
My next step is to check with adding same finger a second time.
Click to expand...
Click to collapse
If it has a different language than either Chinese or English, it's a custom rom and not the official rom. That means it could use a bad driver for the finger print sensor (so far only people with custom roms complain about precision).

Received mine today and played around a bit with the reader. So far it's working really great and unlocks very fast. I have official rom installed.

I have thé same problem. Before i have mi5 and now mi5s le fingerprint not work like mi5. I'm on xiaomi.eu ROM.
I hope on next weekly the problem are fix.

For me it unlocks reliably and is very fast, but nearly every time the lockscreen flashes up just before it unlocks. Pretty annoying. Also if i hold my finger on for just slightly too long it registers that as a press of the home button and closes whatever app I had open. I'm on the xiaomi.eu rom so it could just be that, hard to say.

My opinion is that the sensor registers a small portion of the finger and you will have to do some tests to see how you usually hold the phone when unlock to see what portion of finger use in general.
After several attempts I managed to get a set of fingerprints that unlock the phone 9/10.
Also some times the sensor refuse to work, and I am forced to use the password , but I cant find any related problem that cause this behavior .
Compared to the sensor from my wife Redmi 3S its worse

You need to enter the password if the phone reboots typically. Also I suggest to learn the finger twice, that can also help a lot for unlock. Learn it like you hold it for typical unlock.

This is a problem with recording fingerprints
Do not force the fingerprint sensor to record fingerprints
Recording pressure fingerprints can cause fingerprint distortion and not out
When you record a fingerprint, try to place it on the fingerprint sensor as lightly as possible
Use your thumbs to record fingerprints from multiple angles
Record a big thumb twice
Touch to light only when unlocked
A little bit of pressure on the fingerprint sensor will unlock
I use GOOGLE translation to Chinese into English
I hope to help you

Initially I recorded my fingers with light pressure, but it was working unreliably maybe because glass feels very slippery so you cant keep your finger still on same spot. Maybe. Then I repeated the procedure with a normal/moderate press - not hard, but enough so that my finger covers much of the sensor. Now it's whole lot more reliable. In the odd times when it does fail (usually my fault for placing my finger oddly on the sensor) I just lift the finger and press again and voila I'm in.
After the initial fail I felt this fingerprint thing is more or less of a gimmick that's unreliable enough to not use it. But after rerecording I'm now very pleased as it's now as if my phone isn't locked. It's just fast and reliable.
I did notice that the first time after a reboot you have to enter your pass/pin/pattern and will start using fingers afterwards.

I purchased the phone from gearbest who flashed an unofficial rom. The fingerprint doesn't work as expected, locking and suddenly unlocking the phone. After flashing the xiaomi.eu rom, bang! problem solved.
In my experience if you fingerprint works badly it's a software problem

chswoei1974 said:
I use GOOGLE translation to Chinese into English
I hope to help you
Click to expand...
Click to collapse
I'm really impressed at how well google translator works from Chinese to English!! Or did you do some corrections afterwards?

Fixed.. Ghost Touch ?? Automatic Touches Problem ?

I found bug in Samsung Galaxy A70.
When i using My Device there is Going to be automatic touches..?
Bug Fixed
Dial - *#2663#
Click on TSP FW Update (General)
wait a bit
Your Device will Restart
Done.
Enjoy....
Thanks to @hanjien

Rohan1996 said:
I found bug in my Samsung Galaxy A70.
When i using My Device there is Going to be automatic touches..?
Anyone Can Tell me how can i fix issue without reset my phone....
Click to expand...
Click to collapse
Same here! All of a sudden my screen goes crazy, as if three fingers are touching the screen at the same time. Quick fix: restart the phone.
I waited reporting the issue to see if more people have it, or it is just my phone.
Hmmm... now that I think about it, I better wait rooting the phone and tripping Knox in case of fixing this problem under warranty...

Same problem on my phone. I have a glass screen protector, I thought maybe it's because of the screen protector. Sometimes locking and unlocking the phone also solves it for me.

I also have a glass screen protector, but I experienced the problem also without protection, since I applied the screen protector a day later.
Locking and unlocking the phone seems to "solve" it as well indeed.
Hmmm... seems we got an issue here, Samsung!
I have also addressed this topic to the online shop I bought the phone.

Ghost touches did happen to me during the first three or four days after purchase. Now however, they are completely gone.

I've had this happen to me two times in three days on two different A70's (one time on each phone). Most likely software issue.

yes me too, i can't even type fast bcs it will trigger a ghost touch between the two alphabets i'm trying to type, feels like an old man for typing slowly lol

mullik said:
yes me too, i can't even type fast bcs it will trigger a ghost touch between the two alphabets i'm trying to type, feels like an old man for typing slowly lol
Click to expand...
Click to collapse
Give it a few days. Restart your device every other day and press the malfunctioning spots on the display a little harder. It worked for me.

give this a try
dial
*#2663#
tsp fw update
mine work like a charm no ghost touch since this.
hopefully will work permanently

hanjien said:
give this a try
dial
*#2663#
tsp fw update
mine work like a charm no ghost touch since this.
hopefully will work permanently
Click to expand...
Click to collapse
thank you! confirmed working on mine, dude u are awesome ??

mullik said:
yes me too, i can't even type fast bcs it will trigger a ghost touch between the two alphabets i'm trying to type, feels like an old man for typing slowly lol
Click to expand...
Click to collapse
yep me too, my solution was locking the screen and unlock it again.

ardhityaraharja said:
yep me too, my solution was locking the screen and unlock it again.
Click to expand...
Click to collapse
the fix https://forum.xda-developers.com/galaxy-a70/help/ghost-touch-t3927693/post79538651

hanjien said:
give this a try
dial
*#2663#
tsp fw update
mine work like a charm no ghost touch since this.
hopefully will work permanently
Click to expand...
Click to collapse
I must say the ghost touches are much less after using the phone for a while. I also just tried your tip, and hope it will be completely gone now!

hanjien said:
give this a try
dial
*#2663#
tsp fw update
mine work like a charm no ghost touch since this.
hopefully will work permanently
Click to expand...
Click to collapse
This code worked for anyone else?
Sent from my SM-A705FN using Tapatalk

Same issue here I am facing also ... my Samsung only 6 days old... please guide me to replace the device with new one ....thanks
---------- Post added 18-05-2019 at 12:18 AM ---------- Previous post was 17-05-2019 at 11:59 PM ----------
Captain Beretta said:
Same here! All of a sudden my screen goes crazy, as if three fingers are touching the screen at the same time. Quick fix: restart the phone.
I waited reporting the issue to see if more people have it, or it is just my phone.
Hmmm... now that I think about it, I better wait rooting the phone and tripping Knox in case of fixing this problem under warranty...
Click to expand...
Click to collapse
Same issues I am facing... should I opt for exchange this device with new one

hanjien said:
give this a try
dial
*#2663#
tsp fw update
mine work like a charm no ghost touch since this.
hopefully will work permanently
Click to expand...
Click to collapse
working great for me

A70 touch problem solved
guys i think my problem got solved do this thing*
1) switch off the phone completely*
2) press volume up key plus power key until Samsung logo appears you'll get into boot loader mode*
3) to move up an down use volume keys to select options press power key now you have to select WIPE CACHES partition*
4) then select run graphics test*
5)then do system reboot
give this a try it worked for me an let me know if it's works for you or not.
*
thanks*
Regards*

I'm also having the same issue. Tried the 1st solution. (https://forum.xda-developers.com/galaxy-a70/help/ghost-touch-t3927693/post79538651#post79538651). However my phone didnt restart automatically so I restarted manually. I'll update the results. Thanks a lot.

Got a software update this morning which seems to have fixed it. At least I got to type this comment faster :laugh:

guys, I don't know if it's a "ghost touch", but if I get my finger really close to the display it acts as if I touched it on that spot - but I don't feel like I've touched the screen at all... is it really sensitive or is this the ghost touch issue?

November Update - India

New : Fingerprint speed seems slightly improved again.
Others :
• Currently checking out what else is new.
• Testing any battery life improvements.
Note : US/Netherlands etc update patch seem to differ, obviously.
Cheers !

Sumedh_ said:
New : Fingerprint speed seems slightly improved again.
Others :
• Currently checking out what else is new.
• Testing any battery life improvements.
Note : US/Netherlands etc update patch seem to differ, obviously.
Cheers !
Click to expand...
Click to collapse
Fingerprint sensor not working after this update. Can't register new figerprints.
Samsung really messed up what was fine!

pjrg said:
Fingerprint sensor not working after this update. Can't register new figerprints.
Samsung really messed up what was fine!
Click to expand...
Click to collapse
I've updated and there seems to be no such bug you mentioned.
I successfully re-registered my FP and it seems to work fine.
There's slight improvement in FP speed it seems.
Also, FP worked fine even before re-registering them.
Note : I don't know how this transition effect works, anyone ? ( See thumbnail )

Sumedh_ said:
I've updated and there seems to be no such bug you mentioned.
I successfully re-registered my FP and it seems to work fine.
There's slight improvement in FP speed it seems.
Also, FP worked fine even before re-registering them.
Note : I don't know how this transition effect works, anyone ? ( See thumbnail )
Click to expand...
Click to collapse
When i register new figerprints can't pass 41%
It was ok before this update.

pjrg said:
When i register new figerprints can't pass 41%
It was ok before this update.
Click to expand...
Click to collapse
Try these :
• Remove all previous biometrics set from facial recognition to Password/Pin.
• Restart your device without any biometrics set.
• Wipe the FP area and dry your thumb before applying for new FP.
• Try switching to other thumb or rotate your thumb. Make sure your thumb ain't sweaty !
Let me know after doing this !

pjrg said:
Fingerprint sensor not working after this update. Can't register new figerprints.
Samsung really messed up what was fine!
Click to expand...
Click to collapse
Same here... cannot go above 41 % during registration. Seems samsung goofed up this update.

I updated my phone to New update and removed and readded my finger print. Its working for me.

When you hit 41%, make sure to press hard and hold it for longer. It worked for me the 3rd time I tried. It seems its really fast now.

paladina6 said:
When you hit 41%, make sure to press hard and hold it for longer. It worked for me the 3rd time I tried. It seems its really fast now.
Click to expand...
Click to collapse
fingerprint aint working at all.. tried literally everything from wiping cache..restart...straight finger...hard pressing... blue light filter on off.. removed tempered... everything....
samsung are you listening?

doctor_droid said:
fingerprint aint working at all.. tried literally everything from wiping cache..restart...straight finger...hard pressing... blue light filter on off.. removed tempered... everything....
samsung are you listening?
Click to expand...
Click to collapse
fingerprint works great, faster and accurate than before. make sure to keep your finger straight (vertically)while registering and also follow the fingerprint animation

After today's second November update, the accuracy of reading the fingerprint sensor when inserting new fingerprints has been significantly reduced. Either the sensor constantly warns you that your finger must cover the entire area of the sensor or prompts you to clean your finger or the glass of the display. These problems mainly concerned my right thumb when the other fingers were able to enter the cecek without major problems. The whole desperate I tried the method described here on the forum already described somewhere and within the scope of one fingerprint I alternated on the sensor and four fingers of one hand. All I was surprised to find out that I have registered a total of eight fingers at once and everything works great. Please try it, it costs nothing, just a little time. A505FNXXS3ASK9/A505FNOXM3ASK9/A505FXXS3ASK9

Question Screen Replacement and Fingerprint Sensor Gone

I have just replaced my screen as my other developed a random crack in it... No I didn't drop it and it wasn't huge but I'm anal and ocd so I bought a replacement.
The replacement seemed to go well although I did get some of the factory glue on the sensor. I carefully cleaned it with microfiber and isopropyl alcohol. It looked good. Attached it to my new screen and connected the cable.
It seemed fine. Before glueing my new display down I tested it and the display worked but it didn't even see my fingerprint sensor. Reseated it multiple times and I've had no luck.
The fingerprint calibration won't work and it reports my version is too new. I'm tempted to factory reset but I don't know if it will work and I don't want to if I can help it. Any thoughts? It just doesn't see it at all.

awarman said:
I have just replaced my screen as my other developed a random crack in it... No I didn't drop it and it wasn't huge but I'm anal and ocd so I bought a replacement.
The replacement seemed to go well although I did get some of the factory glue on the sensor. I carefully cleaned it with microfiber and isopropyl alcohol. It looked good. Attached it to my new screen and connected the cable.
It seemed fine. Before glueing my new display down I tested it and the display worked but it didn't even see my fingerprint sensor. Reseated it multiple times and I've had no luck.
The fingerprint calibration won't work and it reports my version is too new. I'm tempted to factory reset but I don't know if it will work and I don't want to if I can help it. Any thoughts? It just doesn't see it at all.
Click to expand...
Click to collapse
Yes, this is a known issue. And it happened to me as well in February. My phone slipped off my desk and caused a big crack at the top corner, and me being anal like you, I took it to the local authorized screen repair. I didn't research beforehand, and learned that replacing the screen breaks the fingerprint sensor. The fingerprint calibration software doesn't seem to work for most people. What I learned is that it's a software issue and could be fixed with a software update. I haven't seen any update since then as there is still no fix.
I look forward to any others' feedback or knowledge because with no Face ID and no fingerprint unlock it gets annoying unlocking via PIN all the time.

darbylonia said:
Yes, this is a known issue. And it happened to me as well in February. My phone slipped off my desk and caused a big crack at the top corner, and me being anal like you, I took it to the local authorized screen repair. I didn't research beforehand, and learned that replacing the screen breaks the fingerprint sensor. The fingerprint calibration software doesn't seem to work for most people. What I learned is that it's a software issue and could be fixed with a software update. I haven't seen any update since then as there is still no fix.
I look forward to any others' feedback or knowledge because with no Face ID and no fingerprint unlock it gets annoying unlocking via PIN all the time.
Click to expand...
Click to collapse
I hoped for the best with it. I guess it's better than having a cracked screen but even this triggers me. Did you try a factory reset?

Have you tried installing a custom ROM? I'm currently using Spark OS and it has Face-ID enabled. I ran into the same problem but since I got face id I even forgot my phone had a fingerprint sensor haha

awarman said:
I have just replaced my screen as my other developed a random crack in it... No I didn't drop it and it wasn't huge but I'm anal and ocd so I bought a replacement.
The replacement seemed to go well although I did get some of the factory glue on the sensor. I carefully cleaned it with microfiber and isopropyl alcohol. It looked good. Attached it to my new screen and connected the cable.
It seemed fine. Before glueing my new display down I tested it and the display worked but it didn't even see my fingerprint sensor. Reseated it multiple times and I've had no luck.
The fingerprint calibration won't work and it reports my version is too new. I'm tempted to factory reset but I don't know if it will work and I don't want to if I can help it. Any thoughts? It just doesn't see it at all.
Click to expand...
Click to collapse
I know it's a little late but when something like this happens, its best to contact Google. There have been many reports of people getting replacements for small cracks or screens that won't turn on.
As for your issue - this is a known problem with the calibration tool. Some users have stated it takes 20 tries (on a windows system) in order to get it to work. A few also stated that they re-flashed Android with the web flash tool, and it worked after that.
Your last option would be to contact Google Support and see if they can provide any fix for the calibration tool.
There are a lot of users who are experiencing this issue on Google's Issue Tracker. Hopefully we'll see an update soon enough.

Alekos said:
I know it's a little late but when something like this happens, its best to contact Google. There have been many reports of people getting replacements for small cracks or screens that won't turn on.
As for your issue - this is a known problem with the calibration tool. Some users have stated it takes 20 tries (on a windows system) in order to get it to work. A few also stated that they re-flashed Android with the web flash tool, and it worked after that.
Your last option would be to contact Google Support and see if they can provide any fix for the calibration tool.
There are a lot of users who are experiencing this issue on Google's Issue Tracker. Hopefully we'll see an update soon enough.
Click to expand...
Click to collapse
There wasn't really any point for me to reach out to them because I don't have insurance and it's outside of the warranty period. They'd want me to send it in for repair which is not an option because I can't be without my phone due to work. It was a crack in the screen so there wasn't any way for them to fix remotely.
Perhaps I can try the android flash tool. Just didn't want to do a factory reset.

I might look into the custom rom. I heard about a rom having face ID, so I may head that direction

darbylonia said:
I might look into the custom rom. I heard about a rom having face ID, so I may head that direction
Click to expand...
Click to collapse
You can do it without a custom ROM. It's an Xposed module. I'm not running it and it's much better than fingerprint. I don't even care anymore about my fingerprint reader.

awarman said:
You can do it without a custom ROM. It's an Xposed module. I'm not running it and it's much better than fingerprint. I don't even care anymore about my fingerprint reader.
Click to expand...
Click to collapse
Can you link the module?

BlakeSm said:
Can you link the module?
Click to expand...
Click to collapse
Here it is. I'm using lsposed.
[11+] UniversalAuth: Face Unlock for all ROMs
UniversalAuth: Face Unlock for all ROMs This module brings face unlock (and possibly other authentication methods) to any ROM. Requirements - Xposed/EdXposed/Lsposed - Android 11, 12 or 13 DP (may also work on Android 10, but not tested)...
forum.xda-developers.com

awarman said:
You can do it without a custom ROM. It's an Xposed module. I'm not running it and it's much better than fingerprint. I don't even care anymore about my fingerprint reader.
Click to expand...
Click to collapse
I've been using it on my P6P and 3xl for a couple weeks now. It works awesomely

awarman said:
Here it is. I'm using lsposed.
[11+] UniversalAuth: Face Unlock for all ROMs
UniversalAuth: Face Unlock for all ROMs This module brings face unlock (and possibly other authentication methods) to any ROM. Requirements - Xposed/EdXposed/Lsposed - Android 11, 12 or 13 DP (may also work on Android 10, but not tested)...
forum.xda-developers.com
Click to expand...
Click to collapse
Wow this works flawlessly. This is a whole new phone now. Fingerprint reader can suck it

awarman said:
Here it is. I'm using lsposed.
[11+] UniversalAuth: Face Unlock for all ROMs
UniversalAuth: Face Unlock for all ROMs This module brings face unlock (and possibly other authentication methods) to any ROM. Requirements - Xposed/EdXposed/Lsposed - Android 11, 12 or 13 DP (may also work on Android 10, but not tested)...
forum.xda-developers.com
Click to expand...
Click to collapse
Awesome! I shall try this out! Thanks!

Hi all! I wanted to come back to this thread and report that I installed this module yesterday and it is fantastic! After installing the June build and I installed Lsposed then the Universal Face Unlock module and it's much better than a fast fingerprint unlock! Totally worth trying out!
Wanted to share in case this helps anyone with a replaced screen or anyone who wants to try another option to FP unlock

Something similar happened to me. The solution was to use the fingerprint calibration tool and instantly reboot the phone. Not sure if it will work, but worth a shot.

mkhcb said:
Something similar happened to me. The solution was to use the fingerprint calibration tool and instantly reboot the phone. Not sure if it will work, but worth a shot.
Click to expand...
Click to collapse
I tried that solution but it didn't work for me. It was reported to have minimal success rate. This face unlock module has been great so far for me!

awarman said:
I hoped for the best with it. I guess it's better than having a cracked screen but even this triggers me. Did you try a factory reset?
Click to expand...
Click to collapse
I did a factory reset which didn't resolve the fingerprint detection issue after my screen replacement last week. It did resolve the "newer version" message but resetting took me back to Android 12 as I was on 12 quarterly.
The calibration tool will not download and errors out. As @roirraW "edor" ehT mentioned, there is a defect opened in bug tracker since February but no status on ETA. A user reported success downloading the calibration tool when using a Chromebook. For me, download failed on both Mac and Windows.

johninsf said:
I did a factory reset which didn't resolve the fingerprint detection issue after my screen replacement last week. It did resolve the "newer version" message but resetting took me back to Android 12 as I was on 12 quarterly.
The calibration tool will not download and errors out. As @roirraW "edor" ehT mentioned, there is a defect opened in bug tracker since February but no status on ETA. A user reported success downloading the calibration tool when using a Chromebook. For me, download failed on both Mac and Windows.
Click to expand...
Click to collapse
Since my phone was still under warranty I went into a ubreakifix and after several trips, because my spectral sensor was bad too, I now have a fully repaired phone. Everything is working great on it now. Nice to have the fingerprint sensor back but I'm still using the face unlock mod except for with banking apps and gpay.
Ubreakifix let me know that you can't successfully move your old fingerprint to a new display as it won't pair. They had to replace using a kit with the display and a new fingerprint sensor included.

Thank you!
Interesting that ubreakifix said that you can't "move" a fingerprint to a new screen. Maybe that is what they did for you since you didn't factor reset? Honestly, I don't understand much of this but I performed a full factory reset so, for me, this isn't about moving a fingerprint. What do I know though!
The screen installed on my phone has a fingerprint reader and came from the screen supplier. I have read that others successfully installed and calibrated their screens if they got the calibration tool to download. I am hoping I can do the same once Google fixes the issue with the calibration tool download. I will also borrow a Chromebook from work and give it a try on there in the interim.
Thanks again for the insight! I appreciate your response.

I think that the calibration tool only work if the fingerprint setting still available and when the enrollment fail.
If the fingerprint setting is gone seems like the sensor is damaged or not connected correctly.
I have same problem after replacing my screen,the fingerprint print setting has gone.

Question Lag on the most of applications

I have got magic 4 pro two weeks ago and i note that there is a clear lag when i move between applications or within the application it self, Twitter, Google play Chrome... As sample
The problem is clear after each restart the Mobile and be better if i use it for more days without restart

After reset the Phone nothing changed... It is a clear lag

Finally, the problem was from the screen protector, I've removed and now it's smooth
This protector by Honor

I have another problem: when I unlock the screen(swipe or ampreint), the screen is freezing...to unfreeze I have to lock and unlock again...

I have the same issue (lag) but I've not removed screen protection.
When a use the search mode (swype down) keyboard is very slow and starting app too

This phone is so bad I can't believe it's actually for real, the lag and inconsistent WiFi calling , clearly there is a major issue with the software , I'm really hoping this will get resolved with the next update which I am also hoping will be released very soon.

marek03 said:
This phone is so bad I can't believe it's actually for real, the lag and inconsistent WiFi calling , clearly there is a major issue with the software , I'm really hoping this will get resolved with the next update which I am also hoping will be released very soon.
Click to expand...
Click to collapse
We need Ram Turbo to have a better experience. Please send email to support:
Honor Ram Turbo
https://www.hihonor.com/uk/club/topicdetail/honor-ram-turbo-honors-implementation-of-virtual-ram-brings-real/topicid-28949/ https://www.americanjournal.news/what-is-the-honor-ram-turbo-technology-that-will-come-in-the-new-magic-4-pro-about/...
forum.xda-developers.com

albatli said:
Finally the problem was from the screen protector, i removed and now it's smooth
This protector built by honor
Click to expand...
Click to collapse
How is the phone now, did you make sure that the reason is the screen protector !! because I have the same problem now
Can you confirm this solution please ..?!

hsona said:
How is the phone now, did you make sure that the reason is the screen protector !! because I have the same problem now
Can you confirm this solution please ..?!
Click to expand...
Click to collapse
confirmed
for All, Remove the screen protector immediately,

albatli said:
confirmed
for All, Remove the screen protector immediately,
Click to expand...
Click to collapse
I removed the screen protector but nothing changed unfortunately.