How to put the Moto Z2 Force (XT1789-05) in Qualcomm 9008 - Moto Z2 Force Questions & Answers

Hello, my Moto Z2 Force, XT1789-5, is with android 8 and I already tried methods to put it in Qualcomm mode, but I did not succeed.
Every time I execute options to activate the mode, it simply restarts and enters the system. As the system is bricked, I can not use the device, the bootloader does not unlock.
I would like to know how it is possible to put it in the Qualcomm 9008 mode?

NewPoow said:
Hello, my Moto Z2 Force, XT1789-5, is with android 8 and I already tried methods to put it in Qualcomm mode, but I did not succeed.
Every time I execute options to activate the mode, it simply restarts and enters the system. As the system is bricked, I can not use the device, the bootloader does not unlock.
I would like to know how it is possible to put it in the Qualcomm 9008 mode?
Click to expand...
Click to collapse
What commands are you running? Does it boot to OS or not? (You said it enters system, then say it's bricked, kind of confusing) Can you enter the bootloader?

Excuse me.
My device is with bricked software after trying a stock recovery, the wifi and mobile network, do not work.
Another problem is that the bootloader is locked.
I access the bootloader, I can send commands using "fastboot.exe", but it does not let you restore a rom because the OEM is locked.
I try to unlock OEM but a message appears asking to enable unlock in: Settings> Development> Unlock OEM.
I do not have access to this option, it always gets gray.
- What commands are you running?
Using Fastboot_edl-v2: "fastboot.exe reboot-edl"
I also used the QFIL, with the device in Qualcomm 9092 mode, so that it can enter automatically.
- Does it boot to OS or not? (You said it enters system, then say it's bricked, kind of confusing)
I enter the OS
- Can you enter the bootloader?
Yes
Thank you

NewPoow said:
Excuse me.
My device is with bricked software after trying a stock recovery, the wifi and mobile network, do not work.
Another problem is that the bootloader is locked.
I access the bootloader, I can send commands using "fastboot.exe", but it does not let you restore a rom because the OEM is locked.
I try to unlock OEM but a message appears asking to enable unlock in: Settings> Development> Unlock OEM.
I do not have access to this option, it always gets gray.
- What commands are you running?
Using Fastboot_edl-v2: "fastboot.exe reboot-edl"
I also used the QFIL, with the device in Qualcomm 9092 mode, so that it can enter automatically.
- Does it boot to OS or not? (You said it enters system, then say it's bricked, kind of confusing)
I enter the OS
- Can you enter the bootloader?
Yes
Thank you
Click to expand...
Click to collapse
If you can enter the bootloader then issue the command 'fastboot oem blankflash' w/o quotes. That will get you to edl mode, optionally if you can boot to system and have adb enabled, you can issue 'adb reboot edl' w/o quotes. Don't use an edl modified fastboot either, just regular fastboot that you use to flash with is fine.

41rw4lk said:
If you can enter the bootloader then issue the command 'fastboot oem blankflash' w/o quotes. That will get you to edl mode, optionally if you can boot to system and have adb enabled, you can issue 'adb reboot edl' w/o quotes. Don't use an edl modified fastboot either, just regular fastboot that you use to flash with is fine.
Click to expand...
Click to collapse
When I try this command, I get this output:
Code:
C:\adb>fastboot.exe oem blankflash
...
(bootloader) Command Restricted
FAILED (remote failure)
finished. total time: -0.000s
C:\adb>

NewPoow said:
When I try this command, I get this output:
Code:
C:\adb>fastboot.exe oem blankflash
...
(bootloader) Command Restricted
FAILED (remote failure)
finished. total time: -0.000s
C:\adb>
Click to expand...
Click to collapse
I'm not sure about what versions of fastboot or adb you're using, so grab the flashall utilities zip from here, unzip it to its own folder, open the folder, hold shift + right click to open a command window here, then try to issue the command. What about adb? Is it enabled? Can you issue that command?

41rw4lk said:
I'm not sure about what versions of fastboot or adb you're using, so grab the flashall utilities zip from here, unzip it to its own folder, open the folder, hold shift + right click to open a command window here, then try to issue the command. What about adb? Is it enabled? Can you issue that command?
Click to expand...
Click to collapse
When I run the command to check a version I get:
Code:
C:\adb>fastboot.exe --version
fastboot version 0.0.1-4500957
Installed as C:\adb\fastboot.exe
I already tried other versions, and it's always the same, the error persists.
- What about adb? Is it enabled? Can you issue that command?
I can not use it, just restart the device.

Were you on a custom rom before? How did you get to the state you're in? Can you run 'fastboot getvar all' and post the output -minus personal info like imei? Might be obvious, but have you tried to factory reset?
The command restricted is a little weird, usually you just get a straight up permission denied. Have you tried flashing the latest flashall for your variant? What about the lenovo smart assistant tool, have you tried to use it to flash a clean build?

41rw4lk said:
Were you on a custom rom before? How did you get to the state you're in? Can you run 'fastboot getvar all' and post the output -minus personal info like imei? Might be obvious, but have you tried to factory reset?
The command restricted is a little weird, usually you just get a straight up permission denied. Have you tried flashing the latest flashall for your variant? What about the lenovo smart assistant tool, have you tried to use it to flash a clean build?
Click to expand...
Click to collapse
I bought the device of a friend, used.
The device was locked, original, netflix did not work, I installed different versions and always the same error message.
Resolving to install another ROM to see if the problem would disappear, was when I unlocked the bootloader, and installed a downloaded version as taught in this post. I downloaded the RETAIL version and installed TWRP, so far everything works.
The problem persisted, resolving to return to stock and send for assistance, here the problem occurred:
- I did not notice my variant.
- I used RETAIL itself to lock and lock the bootloader.
- The TWRP's gone, normal.
- Flash failed to appear.
The wifi was corrupted, it only worked bluetooth, the mobile network also stopped.
Trying to solve the problem:
- I tried to enable the OEM through development.
- always gray, I waited 7 days with the appliance on.
- I tried to use the internet via bluetooth to see if I enabled OEM, nothing.
- I added my Google account, nothing.
- I tried RSD Lite, nothing.
- I tried Lenovo Moto Smart Assistant, it displays "Failed to match the connected device. Please plug it out, and try again." it's nothing.
- reset factory reset, worsened, the device is now disabled with DEBUG in the FRP screen, and it does not go away.
When executing the "getvar all" command:
Code:
C:\adb>fastboot.exe getvar all
(bootloader) kernel: uefi
(bootloader) version-bootloader: MBM-3.0-nash_retail-cd73d31dc-180828
(bootloader) product: nash
(bootloader) board: nash
(bootloader) secure: yes
(bootloader) hwrev: PVT
(bootloader) radio: ROW
(bootloader) storage-type: UFS
(bootloader) emmc: N/A
(bootloader) ufs: 64GB SAMSUNG KLUCG4J1ED-B0C1 FV=0200
(bootloader) ram: 6GB SAMSUNG LP4x DIE=12Gb M5=01 M6=06 M7=00 M8=0E
(bootloader) cpu: MSM8998 2.1 (4)
(bootloader) serialno: 0043906802
(bootloader) cid: 0x0032
(bootloader) channelid: 0x19
(bootloader) uid: 77A0C58E
(bootloader) securestate: flashing_locked
(bootloader) verity-state: logging (0)
(bootloader) iswarrantyvoid: yes
(bootloader) max-download-size: 536870912
(bootloader) reason: Volume down key pressed
(bootloader) imei: XXXXXXXXXXXXXXX
(bootloader) meid:
(bootloader) date: 02-13-2018
(bootloader) sku: XT1789-05
(bootloader) carrier_sku:
(bootloader) battid: SNN5987A
(bootloader) battery-voltage: 4118
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) ro.build.fingerprint[0]: motorola/nash/nash:8.0.0/OPXS27.10
(bootloader) ro.build.fingerprint[1]: 9-34-15/14:user/release-keys
(bootloader) poweroffalarm: 0
(bootloader) ro.build.version.full[0]: Blur_Version.27.331.14.nash.retai
(bootloader) ro.build.version.full[1]: l.en.US
(bootloader) ro.build.version.qcom: LA.UM.6.4.r1-04300-8x98.0
(bootloader) version-baseband: <not found>
(bootloader) kernel.version[0]: Linux version 4.4.78-perf-gb0e8652 (huds
(bootloader) kernel.version[1]: [email protected]) (gcc version 4.9.x 20150
(bootloader) kernel.version[2]: 123 (prerelease) (GCC) ) #1 SMP PREEMPT
(bootloader) kernel.version[3]: Tue Aug 28 23:46:14 CDT 2018
(bootloader) git:abl: MBM-3.0-nash_retail-cd73d31dc-180828
(bootloader) git:xbl: MBM-3.0-nash_retail-9869834-180828
(bootloader) git:pmic: MBM-3.0-nash_retail-9869834-180828
(bootloader) git:rpm: MBM-3.0-nash_retail-b13e14f-180828
(bootloader) git:tz: MBM-3.0-nash_retail-7d478e6-180828
(bootloader) git:hyp: MBM-3.0-nash_retail-7d478e6-180828
(bootloader) git:devcfg: MBM-3.0-nash_retail-7d478e6-180828
(bootloader) git:cmnlib: MBM-3.0-nash_retail-7d478e6-180828
(bootloader) git:cmnlib64: MBM-3.0-nash_retail-7d478e6-180828
(bootloader) git:keymaster: MBM-3.0-nash_retail-7d478e6-180828
(bootloader) git:storsec: MBM-3.0-nash_retail-7d478e6-180828
(bootloader) git:prov: MBM-3.0-nash_retail-7d478e6-180828
(bootloader) qe: "qe 0/0"
(bootloader) frp-state: protected (77)
(bootloader) ro.carrier: retbr
(bootloader) current-slot: _a
(bootloader) running-bl-slot: _a/_a
(bootloader) running-boot-lun: 2
(bootloader) slot-suffixes: _a,_b
(bootloader) slot-count: 2
(bootloader) slot-successful:_a: yes
(bootloader) slot-successful:_b: no
(bootloader) slot-unbootable:_a: no
(bootloader) slot-unbootable:_b: no
(bootloader) slot-retry-count:_a: 6
(bootloader) slot-retry-count:_b: 0
all: listed above
finished. total time: 0.158s
I do not know what to try anymore.

This is kind of why it's advised not to relock the bootloader, when things go wrong it leaves you no wiggle room to flash anything. I would remove any screenlocks then do a 'fastboot -w' to format user data, 'fastboot reboot recovery' and do another factory reset. Reboot, connect to internet, sign into google and see if oem unlocking comes back. If not, make sure adb debugging is on and try to issue 'adb reboot edl'. If that doesn't work, make sure you have the latest flashall for your variant (look on the phone by the charge port). Try to flash the flashall, if no go, at least see if you can flash the gpt.bin and the bootloader. Whether it works or not, 'fastboot reboot bootloader' and try to issue the 'fastboot oem blankflash' command again.
If all else fails, the only thing I can think of is to find a way to brick the phone so it throws itself into 9008, then you can at least blankflash and get back to a clean slate. Between the hybrid rom and locked bootloader, you're up against it. Maybe someone else around here can chime in with some suggestions, but this scenario is difficult to recover from.

41rw4lk said:
This is kind of why it's advised not to relock the bootloader, when things go wrong it leaves you no wiggle room to flash anything. I would remove any screenlocks then do a 'fastboot -w' to format user data, 'fastboot reboot recovery' and do another factory reset. Reboot, connect to internet, sign into google and see if oem unlocking comes back. If not, make sure adb debugging is on and try to issue 'adb reboot edl'. If that doesn't work, make sure you have the latest flashall for your variant (look on the phone by the charge port). Try to flash the flashall, if no go, at least see if you can flash the gpt.bin and the bootloader. Whether it works or not, 'fastboot reboot bootloader' and try to issue the 'fastboot oem blankflash' command again.
If all else fails, the only thing I can think of is to find a way to brick the phone so it throws itself into 9008, then you can at least blankflash and get back to a clean slate. Between the hybrid rom and locked bootloader, you're up against it. Maybe someone else around here can chime in with some suggestions, but this scenario is difficult to recover from.
Click to expand...
Click to collapse
The alternatives you said have already been tried.
I wanted to put it in Qualcomm 9008 mode, but I do not know how.
Thanks for the help here.

NewPoow said:
The alternatives you said have already been tried.
I wanted to put it in Qualcomm 9008 mode, but I do not know how.
Thanks for the help here.
Click to expand...
Click to collapse
I have the same problem. I've tried erything, but no sucess. The only solution is wait for next update and flash it.
Amigo, estou com o mesmo problema, alias, pior, porque no meu parou de funcionar o wi-fi, bluetooth e rede de celular. O sistema sobe, porém não consigo fazer absolutamente nada. Já estou pesquisando há um mês e tentei várias coisas. Você está tentando fazer o blankflash, porém aconselho a não fazer, pode danificar permanentemente. A solução é aguardar a próxima atualização, que pode ser o Android Pie ou apenas mais uma atualização de segurança, baixar e fazer o flash em modo fastboot.

andrecesarvieira said:
I have the same problem. I've tried erything, but no sucess. The only solution is wait for next update and flash it.
Amigo, estou com o mesmo problema, alias, pior, porque no meu parou de funcionar o wi-fi, bluetooth e rede de celular. O sistema sobe, porém não consigo fazer absolutamente nada. Já estou pesquisando há um mês e tentei várias coisas. Você está tentando fazer o blankflash, porém aconselho a não fazer, pode danificar permanentemente. A solução é aguardar a próxima atualização, que pode ser o Android Pie ou apenas mais uma atualização de segurança, baixar e fazer o flash em modo fastboot.
Click to expand...
Click to collapse
Do you have any OTA updates? because mine is in an OPXS27.109-34-15 version.
Flash through fastboot does not work with OPXS27.109-34-17

NewPoow said:
Do you have any OTA updates? because mine is in an OPXS27.109-34-15 version.
Flash through fastboot does not work with OPXS27.109-34-17
Click to expand...
Click to collapse
try this
https://mirrors.lolinet.com/firmware/moto/nash/official/RETAIL/

41rw4lk said:
If you can enter the bootloader then issue the command 'fastboot oem blankflash' w/o quotes. That will get you to edl mode, optionally if you can boot to system and have adb enabled, you can issue 'adb reboot edl' w/o quotes. Don't use an edl modified fastboot either, just regular fastboot that you use to flash with is fine.
Click to expand...
Click to collapse
thank you for the code,i successed puted into edl mode,A new problem has arisen.
[ 0.001] Detecting device
[ 34.008] ERROR: sahara_greet_device()->change_mode()->do_hello()->IO error
[ 34.009] qboot version 3.85
[ 34.009] name = "\\.\COM10",
[ 34.009] flags = "0x64",
[ 34.009] addr = "0x28FD74",
[ 34.009] api.bnr = "0x5B2898",
is this driver problem?this is my thread.
https://forum.xda-developers.com/z2-force/help/help-blank-flash-failed-xt1789-3-t4011777

OLDWhite said:
thank you for the code,i successed puted into edl mode,A new problem has arisen.
[ 0.001] Detecting device
[ 34.008] ERROR: sahara_greet_device()->change_mode()->do_hello()->IO error
[ 34.009] qboot version 3.85
[ 34.009] name = "\\.\COM10",
[ 34.009] flags = "0x64",
[ 34.009] addr = "0x28FD74",
[ 34.009] api.bnr = "0x5B2898",
is this driver problem?this is my thread.
https://forum.xda-developers.com/z2-force/help/help-blank-flash-failed-xt1789-3-t4011777
Click to expand...
Click to collapse
Your log snippet says IO error, so either you need the qualcomm diag drivers, or you need to use another port on your pc. Win 10 can be finicky since you have to give special permission to everything, so use win 7 if possible. It wouldn't hurt to make sure you're using up to date adb/fastboot files either.

OLDWhite said:
thank you for the code,i successed puted into edl mode,A new problem has arisen.
[ 0.001] Detecting device
[ 34.008] ERROR: sahara_greet_device()->change_mode()->do_hello()->IO error
[ 34.009] qboot version 3.85
[ 34.009] name = "\.\COM10",
[ 34.009] flags = "0x64",
[ 34.009] addr = "0x28FD74",
[ 34.009] api.bnr = "0x5B2898",
is this driver problem?this is my thread.
https://forum.xda-developers.com/z2-force/help/help-blank-flash-failed-xt1789-3-t4011777
Click to expand...
Click to collapse
Make sure u r using USB 2.0 ports.

Related

Help! I cannot unlock the bootloader on my tmo z2 force

I recently replaced my previous z2 after it was damaged. I got my replacement and as always I attempted to unlock the bootloader. Every time I run fastboot oem get_unlock_data regardless if it be on Linux or windows, fastboot or mfastboot it fails. It says <bootloader> Failed to get unlock data. I have tried reinstalling drivers, installing alternate drivers, and reflashing the phone to the latest firmware. I saw someone with a similar thread for the z2 but their solution did not work. I have been using Motorola phones for a long time and had unlocked the bootloader on my previous z2 with no problems. The only thing I didn't do yet is trying to format the userdata partition. I highly doubt that will help anyway. Any help will be greatly appreciated.
Thanks,
vibraniumdroid
vibraniumdroid said:
I recently replaced my previous z2 after it was damaged. I got my replacement and as always I attempted to unlock the bootloader. Every time I run fastboot oem get_unlock_data regardless if it be on Linux or windows, fastboot or mfastboot it fails. It says <bootloader> Failed to get unlock data. I have tried reinstalling drivers, installing alternate drivers, and reflashing the phone to the latest firmware. I saw someone with a similar thread for the z2 but their solution did not work. I have been using Motorola phones for a long time and had unlocked the bootloader on my previous z2 with no problems. The only thing I didn't do yet is trying to format the userdata partition. I highly doubt that will help anyway. Any help will be greatly appreciated.
Thanks,
vibraniumdroid
Click to expand...
Click to collapse
go to bootloader mode and execute 'fastboot getvar all' w/o quotes, post the results but not you imei
41rw4lk said:
go to bootloader mode and execute 'fastboot getvar all' w/o quotes, post the results but not you imei
Click to expand...
Click to collapse
(bootloader) kernel: uefi
(bootloader) version-bootloader: MBM-3.0-nash_tmo-641a15b-180420
(bootloader) product: nash
(bootloader) board: nash
(bootloader) secure: yes
(bootloader) hwrev: PVT
(bootloader) radio: NA_UMTS
(bootloader) storage-type: UFS
(bootloader) emmc: N/A
(bootloader) ufs: 64GB SAMSUNG KLUCG4J1ED-B0C1 FV=0200
(bootloader) ram: 4GB SAMSUNG LP4x DIE=16Gb M5=01 M6=06 M7=10 M8=12
(bootloader) cpu: MSM8998 2.1 (0)
(bootloader) serialno: ZY224CQPCT
(bootloader) cid: 0x0000
(bootloader) channelid: 0x00
(bootloader) uid: 5786D2FB
(bootloader) securestate: oem_locked
(bootloader) verity-state: enforcing (0)
(bootloader) iswarrantyvoid: no
(bootloader) max-download-size: 536870912
(bootloader) reason: Volume down key pressed
(bootloader) imei: (removed for privacy)
(bootloader) meid:
(bootloader) date: 08-05-2017
(bootloader) sku: XT1789-04
(bootloader) carrier_sku:
(bootloader) battid: SNN5987A
(bootloader) battery-voltage: 4385
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) ro.build.fingerprint[0]: motorola/nash_tmo_c/nash:8.0.0/OCX
(bootloader) ro.build.fingerprint[1]: S27.109-51-7/9:user/release-keys
(bootloader) poweroffalarm: 0
(bootloader) ro.build.version.full[0]: Blur_Version.27.241.9.nash_tmo_c.
(bootloader) ro.build.version.full[1]: tmo.en.US
(bootloader) ro.build.version.qcom: LA.UM.6.4.r1-04300-8x98.0
(bootloader) version-baseband: M8998TMO_20207.117.02.41.01R NUS
(bootloader) kernel.version[0]: Linux version 4.4.78-perf-g2c64ab8 (huds
(bootloader) kernel.version[1]: [email protected]) (gcc version 4.9.x 20150
(bootloader) kernel.version[2]: 123 (prerelease) (GCC) ) #1 SMP PREEMPT
(bootloader) kernel.version[3]: Fri Apr 20 09:21:37 CDT 2018
(bootloader) git:abl: MBM-3.0-nash_tmo-641a15b-180420
(bootloader) git:xbl: MBM-3.0-nash_tmo-9869834-180420
(bootloader) gitmic: MBM-3.0-nash_tmo-9869834-180420
(bootloader) git:rpm: MBM-3.0-nash_tmo-b13e14f-180420
(bootloader) git:tz: MBM-3.0-nash_tmo-7d478e6-180420
(bootloader) git:hyp: MBM-3.0-nash_tmo-7d478e6-180420
(bootloader) git:devcfg: MBM-3.0-nash_tmo-7d478e6-180420
(bootloader) git:cmnlib: MBM-3.0-nash_tmo-7d478e6-180420
(bootloader) git:cmnlib64: MBM-3.0-nash_tmo-7d478e6-180420
(bootloader) git:keymaster: MBM-3.0-nash_tmo-7d478e6-180420
(bootloader) git:storsec: MBM-3.0-nash_tmo-7d478e6-180420
(bootloader) gitrov: MBM-3.0-nash_tmo-7d478e6-180420
(bootloader) qe: "qe 0/0"
(bootloader) frp-state: no protection (77)
(bootloader) ro.carrier: tmo
(bootloader) current-slot: _b
(bootloader) running-bl-slot: _b/_b
(bootloader) running-boot-lun: 3
(bootloader) slot-suffixes: _a,_b
(bootloader) slot-count: 2
(bootloader) slot-successful:_a: yes
(bootloader) slot-successful:_b: yes
(bootloader) slot-unbootable:_a: yes
(bootloader) slot-unbootable:_b: no
(bootloader) slot-retry-count:_a: 6
(bootloader) slot-retry-count:_b: 6
all: listed above
finished. total time: 0.242s
wtf xda turned some of it into emojis
Everything looks legit, weird. Make sure you have oem unlocking enabled in developer options, grab the utilities zip from the return to stock thread (since it has known good adb/fastboot), unzip, shift+right click to open a command window from inside the folder. Reboot to bootloader mode, verify connection 'fastboot devices", then try to get the unlock data again.
41rw4lk said:
Everything looks legit, weird. Make sure you have oem unlocking enabled in developer options, grab the utilities zip from the return to stock thread (since it has known good adb/fastboot), unzip, shift+right click to open a command window from inside the folder. Reboot to bootloader mode, verify connection 'fastboot devices", then try to get the unlock data again.
Click to expand...
Click to collapse
I have the oem unlock enabled in Dev options
41rw4lk said:
Everything looks legit, weird. Make sure you have oem unlocking enabled in developer options, grab the utilities zip from the return to stock thread (since it has known good adb/fastboot), unzip, shift+right click to open a command window from inside the folder. Reboot to bootloader mode, verify connection 'fastboot devices", then try to get the unlock data again.
Click to expand...
Click to collapse
Also can u link the thread u were talking about.
vibraniumdroid said:
I have the oem unlock enabled in Dev options
Click to expand...
Click to collapse
Make sure your fastboot file is up to date (or use the one in the utilities zip in the return to stock thread), and try using a direct 2.0 usb port off the mobo. Might seem superficial, but it does cause problems for some.
*Linked to the other thread.
41rw4lk said:
Make sure your fastboot file is up to date (or use the one in the utilities zip in the return to stock thread), and try using a direct 2.0 usb port off the mobo. Might seem superficial, but it does cause problems for some.
Click to expand...
Click to collapse
thnx a lot I really appreciate the help
41rw4lk said:
Make sure your fastboot file is up to date (or use the one in the utilities zip in the return to stock thread), and try using a direct 2.0 usb port off the mobo. Might seem superficial, but it does cause problems for some.
*Linked to the other thread.
Click to expand...
Click to collapse
Will let u know if I make any progress
41rw4lk said:
Make sure your fastboot file is up to date (or use the one in the utilities zip in the return to stock thread), and try using a direct 2.0 usb port off the mobo. Might seem superficial, but it does cause problems for some.
*Linked to the other thread.
Click to expand...
Click to collapse
Did not work
vibraniumdroid said:
Did not work
Click to expand...
Click to collapse
What does it say under the oem unlock switch in developer options? You also mentioned that you had reflashed firmware previously but with a locked bootloader you shouldn't have been able to. Are you able to boot and install twrp? If your bootloader is truly locked, you shouldn't be able to.
41rw4lk said:
What does it say under the oem unlock switch in developer options? You also mentioned that you had reflashed firmware previously but with a locked bootloader you shouldn't have been able to. Are you able to boot and install twrp? If your bootloader is truly locked, you shouldn't be able to.
Click to expand...
Click to collapse
You are able to reflash the latest stock firmware USING FASTBOOT on a locked bootloader IF it is signed by Motorola and this is a well known fact.
41rw4lk said:
What does it say under the oem unlock switch in developer options? You also mentioned that you had reflashed firmware previously but with a locked bootloader you shouldn't have been able to. Are you able to boot and install twrp? If your bootloader is truly locked, you shouldn't be able to.
Click to expand...
Click to collapse
I will try to flash twrp also I have the oem unlock switch checked in Dev options
vibraniumdroid said:
I will try to flash twrp also I have the oem unlock switch checked in Dev options
Click to expand...
Click to collapse
Remember when installing TWRP for the first time you must first 'BOOT" TWRP and then flash the TWRP Installer zip. There are a few other steps to follow after installation so please read the guide if you are unfamiliar with the process. Good luck and happy flashing!
Sent from my Moto Z2 Force using XDA Labs
vibraniumdroid said:
You are able to reflash the latest stock firmware USING FASTBOOT on a locked bootloader IF it is signed by Motorola and this is a well known fact.
Click to expand...
Click to collapse
Not always. There have been instances where the phone has relocked itself and won't flash anything, even official signed. Usually the oem unlock switch is greyed out as well with a message near it, that's why I was curious about the oem unlock switch. Usually there is a status message near the switch itself. In this scenario the phone seems locked but is more in some hybrid lock that doesn't allow much of anything.
fast69mopar said:
Remember when installing TWRP for the first time you must first 'BOOT" TWRP and then flash the TWRP Installer zip. There are a few other steps to follow after installation so please read the guide if you are unfamiliar with the process. Good luck and happy flashing!
Click to expand...
Click to collapse
I know. As I mentioned earlier this is my second z2
41rw4lk said:
Not always. There have been instances where the phone has relocked itself and won't flash anything, even official signed. Usually the oem unlock switch is greyed out as well with a message near it, that's why I was curious about the oem unlock switch. Usually there is a status message near the switch itself. In this scenario the phone seems locked but is more in some hybrid lock that doesn't allow much of anything.
Click to expand...
Click to collapse
Also the switch isn't grayed out. do u think a factory data reset would help? Cuz I don't want to do it if I don't need to.
vibraniumdroid said:
Also the switch isn't grayed out. do u think a factory data reset would help? Cuz I don't want to do it if I don't need to.
Click to expand...
Click to collapse
At this point you don't have much of an option. Everything seems in order, you're able to flash, fastboot commands work, except oem unlock. I would.
41rw4lk said:
At this point you don't have much of an option. Everything seems in order, you're able to flash, fastboot commands work, except oem unlock. I would.
Click to expand...
Click to collapse
Okay I will try tomorrow

Help with factory resetting Moto g5

I rooted my moto g5 and installed pisxel experience on it back in novemeber and now it's stopped working and won't start past the "device cant be trusted" screen. I have already emailed someone about it but I might get a quicker response on here. This is my email; (it describes what has happened)
I was just using my phone while i was coming back from a grocery store and when i got home, the screen wouldn't turn on, even when i plugged it in to charge it. I took out the battery and put it back in and tried to turn it on, I won't turn on and it will stay in the screen that says "your device has been unlocked and cant be trusted" even though it says it will boot in 5 seconds. I can get into the boot loader and do all of the options. I'm wondering if I can just factory reset it because it is an option in there but I don't want to break my phone even more if it can be salvaged. You're one of the only people out there who make sense and know what to do in a situation like this. I checked your video again and it says do not factory reset as you could lose your imei number. This is my only phone and I kinda need it to work. If you have any ideas that could help me it would be very appreciated if you can. I made a backup but I think it was lost when i changed SD cards because the one kept getting "corrupt" (This was a problem before I installed the ROM). I heard now that the official 8.1 ROM is out on moto g5s and I would like to keep my root but go to the official one. i have no problem rooting it again but I don't want to have Pisxel Experience anymore. If I have to keep it that's fine I guess. I tried to boot into recovery from boot loader but it wont get past the twrp loading screen.
If anyone can help me factory resetting this thing I would be so grateful. Also Someone will say something about me rooting and doing this to my only phone, but I was stupid and did it anyway. I know everyone says they're not responsible for bricked devices and I'm not blaming anyone. But this has happened once before and a battery removal fixed the problem, but now it wont.
shAen123 said:
I rooted my moto g5 and installed pisxel experience on it back in novemeber and now it's stopped working and won't start past the "device cant be trusted" screen. I have already emailed someone about it but I might get a quicker response on here. This is my email; (it describes what has happened)
I was just using my phone while i was coming back from a grocery store and when i got home, the screen wouldn't turn on, even when i plugged it in to charge it. I took out the battery and put it back in and tried to turn it on, I won't turn on and it will stay in the screen that says "your device has been unlocked and cant be trusted" even though it says it will boot in 5 seconds. I can get into the boot loader and do all of the options. I'm wondering if I can just factory reset it because it is an option in there but I don't want to break my phone even more if it can be salvaged. You're one of the only people out there who make sense and know what to do in a situation like this. I checked your video again and it says do not factory reset as you could lose your imei number. This is my only phone and I kinda need it to work. If you have any ideas that could help me it would be very appreciated if you can. I made a backup but I think it was lost when i changed SD cards because the one kept getting "corrupt" (This was a problem before I installed the ROM). I heard now that the official 8.1 ROM is out on moto g5s and I would like to keep my root but go to the official one. i have no problem rooting it again but I don't want to have Pisxel Experience anymore. If I have to keep it that's fine I guess. I tried to boot into recovery from boot loader but it wont get past the twrp loading screen.
If anyone can help me factory resetting this thing I would be so grateful. Also Someone will say something about me rooting and doing this to my only phone, but I was stupid and did it anyway. I know everyone says they're not responsible for bricked devices and I'm not blaming anyone. But this has happened once before and a battery removal fixed the problem, but now it wont.
Click to expand...
Click to collapse
So does your phone actually boot into the TWRP or it doesn't?
If it doesn't, download this 64bit TWRP https://androidfilehost.com/?fid=673956719939821589, copy it into the adb folder and flash it using the command below:
Code:
fastboot flash recovery name_of_file.img
Then, reboot the bootloader using command below and try to boot into the TWRP as you normally would.
Code:
fastboot reboot bootloader
If the TWRP boots, try to wipe cache and dalvik cache at first, then try to boot into the OS. If it won't help, wipe everything except system, microsd and USB-OTG (however, you will loose your data), then try to boot into the OS again.
Let me know the results.
Just few more things to note:
None of the G5s's (montana) ROMs (custom, stock, doesn't matter) won't work with G5 (cedric).
For sure, you can't wipe your IMEI just by factory resetting your phone. It may get wiped if erase modem commands are executed with broken persist or by reverting to stock using fastboot with anything 64bit installed at least once. However, there's already a fix for stock Nougat ROM, which fixes ownership of some persist files and brings back the IMEI. In case of lost IMEI, just flash this zip: https://androidfilehost.com/?fid=3700668719832240875
Andrej_SK said:
So does your phone actually boot into the TWRP or it doesn't?
If it doesn't, download this 64bit TWRP, copy it into the adb folder and flash it using the command below:
Code:
fastboot flash recovery name_of_file.img
Then, reboot the bootloader using command below and try to boot into the TWRP as you normally would.
Code:
fastboot reboot bootloader
If the TWRP boots, try to wipe cache and dalvik cache at first, then try to boot into the OS. If it won't help, wipe everything except system, microsd and USB-OTG (however, you will loose your data), then try to boot into the OS again.
Let me know the results.
Just few more things to note:
None of the G5s's (montana) ROMs (custom, stock, doesn't matter) won't work with G5 (cedric).
For sure, you can't wipe your IMEI just by factory resetting your phone. It may get wiped if erase modem commands are executed with broken persist or by reverting to stock using fastboot with anything 64bit installed at least once. However, there's already a fix for stock Nougat ROM, which fixes ownership of some persist files and brings back the IMEI. In case of lost IMEI, just flash this zip:
Click to expand...
Click to collapse
Yeah sorry if the email thing was confusing, after I read it over a few times it didnt make too much sense. I cannot get into TWRP, also adb is not working for me. I installed it and ran the abd thing and it just opened, spit a lot of code and then quit. I tired to follow the picture guide to get the device n stuff but the phone wont show in device manager. Is there a way I can pm you on discord or something? I think I can be more helpful on there and we can talk at the same time.
EDIT#1: Never mind, i got into adb, i just forgot that you had to do the command window thing.
EDIT#2: I did the command and it sits at waiting for device. It wont go past that, I think i should install moto drivers because i reset my pc which got rid of them. Ill update once done.
shAen123 said:
Yeah sorry if the email thing was confusing, after I read it over a few times it didnt make too much sense. I cannot get into TWRP, also adb is not working for me. I installed it and ran the abd thing and it just opened, spit a lot of code and then quit. I tired to follow the picture guide to get the device n stuff but the phone wont show in device manager. Is there a way I can pm you on discord or something? I think I can be more helpful on there and we can talk at the same time.
Click to expand...
Click to collapse
Where's your adb folder located?
Maybe I might help you using remote access (TeamViewer) tomorrow (it's 11:30 p.m. here actually), if things will be more broken than they seems to be right now.
EDIT: Remember that while the phone is in the bootloader menu, the main word of the each command is "fastboot" (e.g. "fastboot flash...", "fastboot boot..."), not "adb".
Andrej_SK said:
Where's your adb folder located?
Maybe I might help you using remote access (TeamViewer) tomorrow (it's 11:30 p.m. here actually), if things will be more broken than they seems to be right now.
Click to expand...
Click to collapse
Its okay i got it working, heres what happened
PS C:\adb> fastboot flash recovery twrp-3.2.1-0-cedric.img
target reported max download size of 536870912 bytes
sending 'recovery' (14660 KB)...
OKAY [ 0.465s]
writing 'recovery'...
(bootloader) Image not signed or corrupt
OKAY [ 0.564s]
finished. total time: 1.030s
PS C:\adb> fastboot reboot bootloader
usage: fastboot [ <option> ] <command>
commands:
update <filename> reflash device from update.zip
flashall flash boot + recovery + system
flash <partition> [ <filename> ] write a file to a flash partition
erase <partition> erase a flash partition
format <partition> format a flash partition
getvar <variable> display a bootloader variable
boot <kernel> [ <ramdisk> ] download and boot kernel
flash:raw boot <kernel> [ <ramdisk> ] create bootimage and flash it
devices list all connected devices
continue continue with autoboot
reboot reboot device normally
reboot-bootloader reboot device into bootloader
help show this help message
options:
-w erase userdata and cache (and format
if supported by partition type)
-u do not first erase partition before
formatting
-s <specific device> specify device serial number
or path to device port
-l with "devices", lists device paths
-p <product> specify product name
-c <cmdline> override kernel commandline
-i <vendor id> specify a custom USB vendor id
-b <base_addr> specify a custom kernel base address. default: 0x10000000
-n <page size> specify the nand page size. default: 2048
-S <size>[K|M|G] automatically sparse files greater than
size. 0 to disable
PS C:\adb>
I have a feeling that the reboot didnt work, I tried to boot into twrp and it still is being stuck on the loading screen (teamwin)
shAen123 said:
Its okay i got it working, heres what happened
PS C:\adb> fastboot flash recovery twrp-3.2.1-0-cedric.img
target reported max download size of 536870912 bytes
sending 'recovery' (14660 KB)...
OKAY [ 0.465s]
writing 'recovery'...
(bootloader) Image not signed or corrupt
OKAY [ 0.564s]
finished. total time: 1.030s
PS C:\adb> fastboot reboot bootloader
usage: fastboot [ <option> ] <command>
commands:
update <filename> reflash device from update.zip
flashall flash boot + recovery + system
flash <partition> [ <filename> ] write a file to a flash partition
erase <partition> erase a flash partition
format <partition> format a flash partition
getvar <variable> display a bootloader variable
boot <kernel> [ <ramdisk> ] download and boot kernel
flash:raw boot <kernel> [ <ramdisk> ] create bootimage and flash it
devices list all connected devices
continue continue with autoboot
reboot reboot device normally
reboot-bootloader reboot device into bootloader
help show this help message
options:
-w erase userdata and cache (and format
if supported by partition type)
-u do not first erase partition before
formatting
-s <specific device> specify device serial number
or path to device port
-l with "devices", lists device paths
-p <product> specify product name
-c <cmdline> override kernel commandline
-i <vendor id> specify a custom USB vendor id
-b <base_addr> specify a custom kernel base address. default: 0x10000000
-n <page size> specify the nand page size. default: 2048
-S <size>[K|M|G] automatically sparse files greater than
size. 0 to disable
PS C:\adb>
I have a feeling that the reboot didnt work, I tried to boot into twrp and it still is being stuck on the loading screen (teamwin)
Click to expand...
Click to collapse
The only one solutions seems to be flashing the correct stock FW right now, if even TWRP refuses to boot.
Btw, sorry for my mistake, but even the correct command is "fastboot reboot-bootloader" (missing dash between "reboot" and "bootloader" words), I don't think it's gonna help.
Andrej_SK said:
The only one solutions seems to be flashing the correct stock FW right now, if even TWRP refuses to boot.
Click to expand...
Click to collapse
So if i go into the bootloader and factory it, would it erase the imei number? if twrp flashed properly i should be okay? I can try and boot into os normally again
Oops, I didnt see the edit in time Ill do that
I think it worked, screen went black, then back into bootloader, adb said okay. Ill try and boot into twrp
shAen123 said:
So if i go into the bootloader and factory it, would it erase the imei number? if twrp flashed properly i should be okay? I can try and boot into os normally again
Click to expand...
Click to collapse
Yes, give a boot into the OS a try at first.
Your IMEI will get wiped if you decide to flash stock ROM, but fortunately, there's a fix. Just flash stock Nougat (rather don't flash bootloader and gpt), boot into the OS, install TWRP, flash 2 zips (links below) and boot into the OS again.
https://androidfilehost.com/?fid=3700668719832240875 fixes ownership of some persist files and brings IMEI back
https://build.nethunter.com/android-tools/no-verity-opt-encrypt/ use the 6.0 version, avoids bootloop on stock ROM
Andrej_SK said:
Yes, give a boot into the OS a try at first.
Your IMEI will get wiped if you decide to flash stock ROM, but fortunately, there's a fix. Just flash stock Nougat (rather don't flash bootloader and gpt), install TWRP and flash 2 zips (links below):
fixes ownership of some persist files and brings IMEI back
use the 6.0 version, avoids bootloop on stock ROM
Click to expand...
Click to collapse
okay, also im kind of a "noob" at this, correct me if im wrong but in the bootloader menu there is an option called factory mode. My guess is that it factory resets the phone. Is this what you mean by "flashing the stock rom"?
(I know how to do things, its just terms I'm not good at)
shAen123 said:
okay, also im kind of a "noob" at this, correct me if im wrong but in the bootloader menu there is an option called factory mode. My guess is that it factory resets the phone. Is this what you mean by "flashing the stock rom"?
Click to expand...
Click to collapse
Nope. You have to flash stock ROM using fastboot commands. Type "fastboot getvar all" while yours phone is in the bootloader mode and copy the entire output into your next reply. I'll have a look at it in the morning (it's halfnight right now here, in the Slovakia) and send you link for an appropriate version of stock ROM which won't brick your phone.
Andrej_SK said:
Nope. You have to flash stock ROM using fastboot commands. Type "fastboot getvar all" while yours phone is in the bootloader mode and copy the entire output into your next reply. I'll have a look at it in the morning (it's halfnight right now) and send you link for an appropriate version of stock ROM which won't brick your phone.
Click to expand...
Click to collapse
okay man will do, thanks for your help tonight, heres the stuff;
PS C:\adb> fastboot getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: moto-msm8937-B8.25
(bootloader) product: cedric
(bootloader) board: cedric
(bootloader) secure: yes
(bootloader) hwrev: P5
(bootloader) radio: 6
(bootloader) storage-type: emmc
(bootloader) emmc: 16GB SAMSUNG QE13MB RV=08 PV=07 FV=0000000000000007
(bootloader) ram: 2GB SAMSUNG LP3 DIE=8Gb M5=01 M6=05 M7=00 M8=1F
(bootloader) cpu: MSM8937
(bootloader) serialno: ZY3223TPZK
(bootloader) cid: 0x0032
(bootloader) channelid: 0x81
(bootloader) uid: A33500F600000000000000000000
(bootloader) securestate: flashing_unlocked
(bootloader) verity-state: enforcing
(bootloader) iswarrantyvoid: yes
(bootloader) max-download-size: 536870912
(bootloader) reason: Volume down key pressed
(bootloader) imei: 351871081161092
(bootloader) meid:
(bootloader) date: 04-17-2017
(bootloader) sku: XT1670
(bootloader) battid:
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Thu Jan 1 0: 0:23 UTC 1970"
(bootloader) ro.build.fingerprint[0]: motorola/cedric/cedric:7.0/NPPS25.
(bootloader) ro.build.fingerprint[1]: 137-93-14/21:user/release-keys
(bootloader) poweroffalarm: 0
(bootloader) ro.build.version.full[0]: Blur_Version.25.351.21.cedric.ret
(bootloader) ro.build.version.full[1]: ail.en.US
(bootloader) ro.build.version.qcom: LA.UM.5.6.r1-01900-89xx.0
(bootloader) version-baseband: M8937_22.29.02.56.01R CEDRIC_LATAM_CUST
(bootloader) kernel.version[0]: Linux version 3.18.31-perf-g4a0c859-0002
(bootloader) kernel.version[1]: 5-g7f05384 ([email protected]) (gcc ver
(bootloader) kernel.version[2]: sion 4.8 (GCC) ) #1 SMP PREEMPT Tue Jun
(bootloader) kernel.version[3]: 19 06:51:25 CDT 2018
(bootloader) sbl1.git: git=MBM-NG-VB8.25-0-g0cc8007
(bootloader) rpm.git: git=3f612e6-dirty
(bootloader) tz.git: git=87b19b9-dirty
(bootloader) devcfg.git: git=87b19b9-dirty
(bootloader) keymaster.git: git=87b19b9-dirty
(bootloader) cmnlib.git: git=87b19b9-dirty
(bootloader) cmnlib64.git: git=87b19b9-dirty
(bootloader) prov.git: git=MBM-NG-VB8.0C-0-g283f623
(bootloader) aboot.git: git=MBM-NG-VB8.25-0-gb74f6bf
(bootloader) qe: qe 0/0
(bootloader) frp-state: no protection (77)
(bootloader) ro.carrier: bwaca
all: listed above
finished. total time: 0.071s
Again, thanks for the help
shAen123 said:
okay man will do, thanks for your help tonight, heres the stuff;
PS C:\adb> fastboot getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: moto-msm8937-B8.25
(bootloader) product: cedric
(bootloader) board: cedric
(bootloader) secure: yes
(bootloader) hwrev: P5
(bootloader) radio: 6
(bootloader) storage-type: emmc
(bootloader) emmc: 16GB SAMSUNG QE13MB RV=08 PV=07 FV=0000000000000007
(bootloader) ram: 2GB SAMSUNG LP3 DIE=8Gb M5=01 M6=05 M7=00 M8=1F
(bootloader) cpu: MSM8937
(bootloader) serialno: ZY3223TPZK
(bootloader) cid: 0x0032
(bootloader) channelid: 0x81
(bootloader) uid: A33500F600000000000000000000
(bootloader) securestate: flashing_unlocked
(bootloader) verity-state: enforcing
(bootloader) iswarrantyvoid: yes
(bootloader) max-download-size: 536870912
(bootloader) reason: Volume down key pressed
(bootloader) imei: 351871081161092
(bootloader) meid:
(bootloader) date: 04-17-2017
(bootloader) sku: XT1670
(bootloader) battid:
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Thu Jan 1 0: 0:23 UTC 1970"
(bootloader) ro.build.fingerprint[0]: motorola/cedric/cedric:7.0/NPPS25.
(bootloader) ro.build.fingerprint[1]: 137-93-14/21:user/release-keys
(bootloader) poweroffalarm: 0
(bootloader) ro.build.version.full[0]: Blur_Version.25.351.21.cedric.ret
(bootloader) ro.build.version.full[1]: ail.en.US
(bootloader) ro.build.version.qcom: LA.UM.5.6.r1-01900-89xx.0
(bootloader) version-baseband: M8937_22.29.02.56.01R CEDRIC_LATAM_CUST
(bootloader) kernel.version[0]: Linux version 3.18.31-perf-g4a0c859-0002
(bootloader) kernel.version[1]: 5-g7f05384 ([email protected]) (gcc ver
(bootloader) kernel.version[2]: sion 4.8 (GCC) ) #1 SMP PREEMPT Tue Jun
(bootloader) kernel.version[3]: 19 06:51:25 CDT 2018
(bootloader) sbl1.git: git=MBM-NG-VB8.25-0-g0cc8007
(bootloader) rpm.git: git=3f612e6-dirty
(bootloader) tz.git: git=87b19b9-dirty
(bootloader) devcfg.git: git=87b19b9-dirty
(bootloader) keymaster.git: git=87b19b9-dirty
(bootloader) cmnlib.git: git=87b19b9-dirty
(bootloader) cmnlib64.git: git=87b19b9-dirty
(bootloader) prov.git: git=MBM-NG-VB8.0C-0-g283f623
(bootloader) aboot.git: git=MBM-NG-VB8.25-0-gb74f6bf
(bootloader) qe: qe 0/0
(bootloader) frp-state: no protection (77)
(bootloader) ro.carrier: bwaca
all: listed above
finished. total time: 0.071s
Again, thanks for the help
Click to expand...
Click to collapse
As you have the latest Nougat firmware (NPPS25.137-93-14), use Lenovo Moto Smart Assistant (Rescue function, in dropdown menu choose "XT1670") to download it. Make sure, it offers you NPPS25.137-93-14 firmware to download, not an older one, which might brick your phone. If it offers you Oreo firmware (build number starts with letter "O" instead of "N"), you can use it to repair your phone too, but if you want to stay with Nougat one, let me know and I'll upload NPPS25.137-93-14 (which I downloaded through LMSA earlier) somewhere - however, it will take a "while" because my upload speed is quite poor.
Andrej_SK said:
As you have the latest Nougat firmware (NPPS25.137-93-14), use Lenovo Moto Smart Assistant (Rescue function, in dropdown menu choose "XT1670") to download it. Make sure, it offers you NPPS25.137-93-14 firmware to download, not an older one, which might brick your phone. If it offers you Oreo firmware (build number starts with letter "O" instead of "N"), you can use it to repair your phone too, but if you want to stay with Nougat one, let me know and I'll upload NPPS25.137-93-14 (which I downloaded through LMSA earlier) somewhere - however, it will take a "while" because my upload speed is quite poor.
Click to expand...
Click to collapse
Thank you man, Where do I go to get the Lenovo Moto Smart Assistant?(If I'm guessing right it is an online thing) If it has an official Oreo build for the g5, I'd like to use that because Oreo is great. Also is there a way to boot back into what I have now because I need to save some game stuff to their cloud services.
Oh and another thing, in the bootloader there is an option called factory mode. From what I've heard from you and what I know, that option factory resets the phone and I wont get my imei number erased? Because if that's an easier option to do, then install the official updates to Oreo from the android updater or whatever, I might want to do that instead.
And I'll stay with the Nougat for now I guess and I can update it myself later if I want.
EDIT#1: Okay so I went to the Lenovo site and tried to download the Smart Assistant but it downloaded a .7z file? I'm kinda confused about that
EDIT#2: Nevermind, since I reset my pc I never got winzip/rar again (Whups)
EDIT#3: Okay! So I got the rescue working after a few tried as it wouldn't do the target image thing. It's showing me CEDRIC_OPP28.85-13_cid50_subsidy-DEFAULT_regulatory-DEFAULT_CFC.xml.zip, is this the right image? I know it's oreo because if the O, also I think its newer and it wont work? because the nougat is 25.137-93-13 and this is only 28.85-13. But it's showing that I could download it and use that. I think they would be right and I can try it
EDIT#4: Okay so I did some searching myself. Someone did it and it worked fine, their device structure is XT1676 but still had the name npps as me, and updated to the opp28.85-13. he was having problems installing and he said it wouldn't. People suggested to take out the sd card, he did it and the update worked properly because he had 2 partitions. One adopted memory and one portable. I did the same thing with my sd card and I think i should follow this, it is on the official lenovo forums so I think I will be safe.
Its okay man, I figured it out and I have my backup, so all my games are here and I'm on official 8.1 with a few system updates waiting for me lol
shAen123 said:
Thank you man, Where do I go to get the Lenovo Moto Smart Assistant?(If I'm guessing right it is an online thing) If it has an official Oreo build for the g5, I'd like to use that because Oreo is great. Also is there a way to boot back into what I have now because I need to save some game stuff to their cloud services.
Oh and another thing, in the bootloader there is an option called factory mode. From what I've heard from you and what I know, that option factory resets the phone and I wont get my imei number erased? Because if that's an easier option to do, then install the official updates to Oreo from the android updater or whatever, I might want to do that instead.
And I'll stay with the Nougat for now I guess and I can update it myself later if I want.
EDIT#1: Okay so I went to the Lenovo site and tried to download the Smart Assistant but it downloaded a .7z file? I'm kinda confused about that
EDIT#2: Nevermind, since I reset my pc I never got winzip/rar again (Whups)
EDIT#3: Okay! So I got the rescue working after a few tried as it wouldn't do the target image thing. It's showing me CEDRIC_OPP28.85-13_cid50_subsidy-DEFAULT_regulatory-DEFAULT_CFC.xml.zip, is this the right image? I know it's oreo because if the O, also I think its newer and it wont work? because the nougat is 25.137-93-13 and this is only 28.85-13. But it's showing that I could download it and use that. I think they would be right and I can try it
EDIT#4: Okay so I did some searching myself. Someone did it and it worked fine, their device structure is XT1676 but still had the name npps as me, and updated to the opp28.85-13. he was having problems installing and he said it wouldn't. People suggested to take out the sd card, he did it and the update worked properly because he had 2 partitions. One adopted memory and one portable. I did the same thing with my sd card and I think i should follow this, it is on the official lenovo forums so I think I will be safe.
Click to expand...
Click to collapse
You can download LMSA from this site https://support.lenovo.com/sk/sk/downloads/ds101291.
"Factory Mode" doesn't factory reset your phone or install stock ROM at all. It just runs CQATest app and deny access to the cellular network (even it asks for PIN at boot, you will get "No signal" in the notification panel). After the normal reboot, CQATest app disappears and the cellular network works.
Oreo is newer than Nougat, so that's why there wasn't any problem flashing it. However, next time, if you're not sure which firmware is newer while comparing by build numbers (e.g. you're comparing two Nougat builds, each with different build number), look at the security patch.
Most probably, the problem what you've been reading about (updating while sdcard inserted) was made by the person, who just installed the update with his sdcard formatted as an adoptable memory (that means the sdcard expands the internal storage and behave as its part).
shAen123 said:
Its okay man, I figured it out and I have my backup, so all my games are here and I'm on official 8.1 with a few system updates waiting for me lol
Click to expand...
Click to collapse
So is your problem fully fixed now?
Andrej_SK said:
You can download LMSA from this site https://support.lenovo.com/sk/sk/downloads/ds101291.
"Factory Mode" doesn't factory reset your phone or install stock ROM at all. It just runs CQATest app and deny access to the cellular network (even it asks for PIN at boot, you will get "No signal" in the notification panel). After the normal reboot, CQATest app disappears and the cellular network works.
Oreo is newer than Nougat, so that's why there wasn't any problem flashing it. However, next time, if you're not sure which firmware is newer while comparing by build numbers (e.g. you're comparing two Nougat builds, each with different build number), look at the security patch.
Most probably, the problem what you've been reading about (updating while sdcard inserted) was made by the person, who just installed the update with his sdcard formatted as an adoptable memory (that means the sdcard expands the internal storage and behave as its part).
So is your problem fully fixed now?
Click to expand...
Click to collapse
Yes it is, I was able to boot and go through an update to give me the lastest security patch. After some downloading/backup retrieving my phone is working normally and I have my iemi and stuff. I might go and root it again at a later date but for now its going to be completely stock. Sorry for the long wait

(SOLVED)Need somebody really expert on unlock bootloader on this phone, please halp

So i brough this weird phone, and i guess i will need somebody really expert on this unlock bootloader thing this time.
0 - Locked bootloader, but in motorola software says it have root
1 - I can boot to system normaly, use sim, imeis are all ok (but there is no gapps and no way to flash it)
2 - LineageOS Pie rom
3 - i can acess fastboot (that says is locked)
4- i cannot acess recovery (when select this option, returns to fastboot)
5 - there is no "oem unlock" option in "developer options"
6 - my phone is elegible to unlock, so i already got the motorola code through the site (to use with "fastboot oem unlock CODE", but when i do the command line, says that i need to turn on the oem unlock option that doesnt exist in "developer options"
7 - If i try to boot any twrp img in fastboot mode (to flash twrp zip), the phone reboot to fastboot again (as i said, i have no acess to recovery)
8- If i update the magisk (comes with lineageOS), the system wont boot anymore, and says its corrupt, shows a recovery red window but only with "factory format" option (and if i do, the phone just format as it was in the beginning)
9 - if i try to flash anything in fastboot, i will fail coz of couse, its locked.
10- i have the box, original items, papers and documents (but its out of warranty).
11 - tried Lenovo Moto Smart Assistant, but when i put my model and awaits to fastboot, says that cannot do nothing.
I just want to use stock oreo, nothing more, is too much to ask? :crying: :crying: :crying:
Please dont ask me what the previous owner did to this phone, i dont know(he neighter, said only that after trying to install custom rom, bricked the phone, but somehow could install this lineageOS :crying: :crying:
Any help to this poor soul? Thanks already :crying: :crying:
What is the model, what does it say by the charger port? XT1789-??
In fastboot issue 'fastboot getvar all' w/o quotes and post that info here -minus your imei# that will give an idea of what firmware you need to flash to get back to stock and unlock.
41rw4lk said:
What is the model, what does it say by the charger port? XT1789-??
In fastboot issue 'fastboot getvar all' w/o quotes and post that info here -minus your imei# that will give an idea of what firmware you need to flash to get back to stock and unlock.
Click to expand...
Click to collapse
Thanks thanks for comment <3
its a XT1789-05, and the info you asked:
(bootloader) kernel: uefi
(bootloader) version-bootloader: MBM-3.0-nash_retail-43c7c77-190608
(bootloader) product: nash
(bootloader) board: nash
(bootloader) secure: yes
(bootloader) hwrev: PVT
(bootloader) radio: ROW
(bootloader) storage-type: UFS
(bootloader) emmc: N/A
(bootloader) ufs: 64GB SAMSUNG KLUCG4J1ED-B0C1 FV=0200
(bootloader) ram: 6GB SAMSUNG LP4x DIE=12Gb M5=01 M6=06 M7=00 M8=0E
(bootloader) cpu: MSM8998 2.1 (4)
(bootloader) serialno: 0049486108
(bootloader) cid: 0x0032
(bootloader) channelid: 0x19
(bootloader) uid: 5291F1FC
(bootloader) securestate: flashing_locked
(bootloader) verity-state: disabled (0)
(bootloader) iswarrantyvoid: yes
(bootloader) max-download-size: 536870912
(bootloader) reason: Volume down key pressed
(bootloader) imei: xxxxxxxxxxxxxxxx
(bootloader) meid:
(bootloader) date: 03-22-2019
(bootloader) sku: XT1789-05
(bootloader) carrier_sku:
(bootloader) battid:
(bootloader) battery-voltage: 4051
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) ro.build.fingerprint[0]: motorola/nash/nash:9/PPX29.159-19/
(bootloader) ro.build.fingerprint[1]: 02844:user/release-keys
(bootloader) poweroffalarm: 0
(bootloader) ro.build.version.full[0]: Blur_Version.29.11.19.nash.retail
(bootloader) ro.build.version.full[1]: .en.US
(bootloader) ro.build.version.qcom: LA.UM.7.2.r1-06500-sdm660.0
(bootloader) version-baseband: M8998_50.71.02.95R NRD
(bootloader) kernel.version[0]: Linux version 4.4.153-perf-gf9e16d5 (hud
(bootloader) kernel.version[1]: [email protected]) (gcc version 4.9.x 2015
(bootloader) kernel.version[2]: 0123 (prerelease) (GCC) ) #1 SMP PREEMPT
(bootloader) kernel.version[3]: Sat Jun 8 12:34:38 CDT 2019
(bootloader) git:abl: MBM-3.0-nash_retail-43c7c77-190608
(bootloader) git:xbl: MBM-3.0-nash_retail-4fc2afc-190608
(bootloader) gitmic: MBM-3.0-nash_retail-4fc2afc-190608
(bootloader) git:rpm: MBM-3.0-nash_retail-404f7ba-190608
(bootloader) git:tz: MBM-3.0-nash_retail-3537781-190608
(bootloader) git:hyp: MBM-3.0-nash_retail-3537781-190608
(bootloader) git:devcfg: MBM-3.0-nash_retail-3537781-190608
(bootloader) git:cmnlib: MBM-3.0-nash_retail-3537781-190608
(bootloader) git:cmnlib64: MBM-3.0-nash_retail-3537781-190608
(bootloader) git:keymaster: MBM-3.0-nash_retail-3537781-190608
(bootloader) git:storsec: MBM-3.0-nash_retail-3537781-190608
(bootloader) gitrov: MBM-3.0-nash_retail-3537781-190608
(bootloader) frp-state: no protection (0)
(bootloader) ro.carrier: retbr
(bootloader) current-slot: a
(bootloader) running-bl-slot: _a/_a
(bootloader) running-boot-lun: 2
(bootloader) slot-count: 2
(bootloader) slot-successful:_a: yes
(bootloader) slot-successful:_b: no
(bootloader) slot-unbootable:_a: no
(bootloader) slot-unbootable:_b: no
(bootloader) slot-retry-count:_a: 6
(bootloader) slot-retry-count:_b: 0
all: listed above
finished. total time: 0.453s
From what I see what I've been able to confirm, it looks like your phone was updated to pie at some point. So going back to oreo isn't an option since the modem won't jive. Everything seems to be retail Brazil firmware, so you need the retbr 9.0 firmware. The only thing concerning is the previous owner and whatever they did, especially since it resulted in a brick and they jimmied up this concoction. Just to verify, when you boot to os you do have a signal and all that correct? If that is correct then retbr modem works for you and you should be able to flash stock pie and everything should work. Then you'll be able to unlock and all that.
So if your signal is there then jump to this forum and follow the directions to flash retbr pie. Feel free to ask questions about flashing there. They seem to have retbr sorted and working there.
https://forum.xda-developers.com/z2-force/how-to/update-android-pie-t3893509/page72
41rw4lk said:
From what I see what I've been able to confirm, it looks like your phone was updated to pie at some point. So going back to oreo isn't an option since the modem won't jive. Everything seems to be retail Brazil firmware, so you need the retbr 9.0 firmware. The only thing concerning is the previous owner and whatever they did, especially since it resulted in a brick and they jimmied up this concoction. Just to verify, when you boot to os you do have a signal and all that correct? If that is correct then retbr modem works for you and you should be able to flash stock pie and everything should work. Then you'll be able to unlock and all that.
So if your signal is there then jump to this forum and follow the directions to flash retbr pie. Feel free to ask questions about flashing there. They seem to have retbr sorted and working there.
https://forum.xda-developers.com/z2-force/how-to/update-android-pie-t3893509/page72
Click to expand...
Click to collapse
Yes all works fine, sim cards, wifi, etc. But i already tried to flash stock oreo but the phone dont even allow any file flash because of locked bootloader. The pie files will bypass that? Anyways thanks thanks again to your answer, i will try what you said and follow the link (since i fix my notebook psu that screew up just now )
41rw4lk said:
From what I see what I've been able to confirm, it looks like your phone was updated to pie at some point. So going back to oreo isn't an option since the modem won't jive. Everything seems to be retail Brazil firmware, so you need the retbr 9.0 firmware. The only thing concerning is the previous owner and whatever they did, especially since it resulted in a brick and they jimmied up this concoction. Just to verify, when you boot to os you do have a signal and all that correct? If that is correct then retbr modem works for you and you should be able to flash stock pie and everything should work. Then you'll be able to unlock and all that.
So if your signal is there then jump to this forum and follow the directions to flash retbr pie. Feel free to ask questions about flashing there. They seem to have retbr sorted and working there.
https://forum.xda-developers.com/z2-force/how-to/update-android-pie-t3893509/page72
Click to expand...
Click to collapse
not worked :crying:
did all he said : Unzip the 2 files (flashall ... and firm ...) and place them in a folder
Click on "Preparation.bat", you must generate a "flash.bat file", double click with the phone in download mode
It's all, really clean installation
It was what I did, I am not responsible for damage to your equipment
but nothing can be flashed because of bootloader locked:
C:\Users\Usuario\Desktop\Nova pasta\NASH_RETAIL_9.0_PPX29.159-19_subsidy-DEFAULT
_regulatory-DEFAULT_CFC.xml>echo off
max-sparse-size: 268435456
finished. total time: 0.003s
...
OKAY [ 0.009s]
finished. total time: 0.010s
target reported max download size of 536870912 bytes
sending 'partition' (206 KB)...
OKAY [ 0.050s]
writing 'partition'...
(bootloader) Validating 'gpt.default.xml'
(bootloader) Committing 'gpt.default.xml'
(bootloader) - flashing 'gpt_main0.bin' to 'partition:0'
(bootloader) - flashing 'gpt_main1.bin' to 'partition:1'
(bootloader) - flashing 'gpt_main2.bin' to 'partition:2'
(bootloader) - flashing 'gpt_main3.bin' to 'partition:3'
(bootloader) - flashing 'gpt_main4.bin' to 'partition:4'
(bootloader) - flashing 'gpt_main5.bin' to 'partition:5'
OKAY [ 0.229s]
finished. total time: 0.281s
target reported max download size of 536870912 bytes
sending 'bootloader' (9884 KB)...
OKAY [ 0.384s]
writing 'bootloader'...
(bootloader) Validating 'bootloader.default.xml'
(bootloader) flash permission denied
(bootloader) flash permission denied
(bootloader) flash permission denied
(bootloader) flash permission denied
(bootloader) flash permission denied
(bootloader) flash permission denied
(bootloader) flash permission denied
(bootloader) flash permission denied
(bootloader) flash permission denied
(bootloader) flash permission denied
(bootloader) flash permission denied
(bootloader) flash permission denied
(bootloader) Cancelling 'bootloader.default.xml'
FAILED (remote failure)
finished. total time: 0.546s
target reported max download size of 536870912 bytes
sending 'modem_a' (78412 KB)...
OKAY [ 4.390s]
writing 'modem_a'...
(bootloader) flash permission denied
FAILED (remote failure)
finished. total time: 4.417s
any more ideas ? :crying: :crying: :crying:
brunojborges said:
not worked :crying:
did all he said : Unzip the 2 files (flashall ... and firm ...) and place them in a folder
Click on "Preparation.bat", you must generate a "flash.bat file", double click with the phone in download mode
It's all, really clean installation
It was what I did, I am not responsible for damage to your equipment
but nothing can be flashed because of bootloader locked:
C:\Users\Usuario\Desktop\Nova pasta\NASH_RETAIL_9.0_PPX29.159-19_subsidy-DEFAULT
_regulatory-DEFAULT_CFC.xml>echo off
max-sparse-size: 268435456
finished. total time: 0.003s
...
OKAY [ 0.009s]
finished. total time: 0.010s
target reported max download size of 536870912 bytes
sending 'partition' (206 KB)...
OKAY [ 0.050s]
writing 'partition'...
(bootloader) Validating 'gpt.default.xml'
(bootloader) Committing 'gpt.default.xml'
(bootloader) - flashing 'gpt_main0.bin' to 'partition:0'
(bootloader) - flashing 'gpt_main1.bin' to 'partition:1'
(bootloader) - flashing 'gpt_main2.bin' to 'partition:2'
(bootloader) - flashing 'gpt_main3.bin' to 'partition:3'
(bootloader) - flashing 'gpt_main4.bin' to 'partition:4'
(bootloader) - flashing 'gpt_main5.bin' to 'partition:5'
OKAY [ 0.229s]
finished. total time: 0.281s
target reported max download size of 536870912 bytes
sending 'bootloader' (9884 KB)...
OKAY [ 0.384s]
writing 'bootloader'...
(bootloader) Validating 'bootloader.default.xml'
(bootloader) flash permission denied
(bootloader) flash permission denied
(bootloader) flash permission denied
(bootloader) flash permission denied
(bootloader) flash permission denied
(bootloader) flash permission denied
(bootloader) flash permission denied
(bootloader) flash permission denied
(bootloader) flash permission denied
(bootloader) flash permission denied
(bootloader) flash permission denied
(bootloader) flash permission denied
(bootloader) Cancelling 'bootloader.default.xml'
FAILED (remote failure)
finished. total time: 0.546s
target reported max download size of 536870912 bytes
sending 'modem_a' (78412 KB)...
OKAY [ 4.390s]
writing 'modem_a'...
(bootloader) flash permission denied
FAILED (remote failure)
finished. total time: 4.417s
any more ideas ? :crying: :crying: :crying:
Click to expand...
Click to collapse
well, I recommend that you download the Lenovo moto application, something like that is the name, after installing it, connect the terminal in Lenovo moto app in fastboot mode, click on the Flash option and then where it says to recover, complete the information that asks you wait for it to finish, an official ROM flashed, and from there you can start with the bootloader unlock
Have you signed into a google account on the phone? Do you see developer options in settings? I know you said you didn't see oem unlocking so that's why I ask. We'll try to tackle those and get you unlocked. It's possible that you pbl and trust zone is messed up so a blankflash might be needed to sort that.
With a locked bootloader you should able to flash the same firmware version or newer, but if your chain of trust is compromised it's a little difficult, but not impossible.
41rw4lk said:
Have you signed into a google account on the phone? Do you see developer options in settings? I know you said you didn't see oem unlocking so that's why I ask. We'll try to tackle those and get you unlocked. It's possible that you pbl and trust zone is messed up so a blankflash might be needed to sort that.
With a locked bootloader you should able to flash the same firmware version or newer, but if your chain of trust is compromised it's a little difficult, but not impossible.
Click to expand...
Click to collapse
i cant sign into google accouts because there is no gapps pre installed on LineageOS, and i cant flash anything because the bootloader locked. There is developer options but only the adb debbug option, there is no "oem unlock" option (thats why when i try to fastboot oem unlock "CODE", the prompt says that i need to first activate the "oem unlock" option into the system, but as i said, there is no OEM option inside developer options. Maybe could be this "chain of thrust" thing. What should i do? thanks
brunojborges said:
i cant sign into google accouts because there is no gapps pre installed on LineageOS, and i cant flash anything because the bootloader locked. There is developer options but only the adb debbug option, there is no "oem unlock" option (thats why when i try to fastboot oem unlock "CODE", the prompt says that i need to first activate the "oem unlock" option into the system, but as i said, there is no OEM option inside developer options. Maybe could be this "chain of thrust" thing. What should i do? thanks
Click to expand...
Click to collapse
Can you not sign into google from accounts in settings? Also, you can download the playstore apk and install it manually. Usually to enable oem unlocking you have to be signed into google. So check accounts and see if you can sign in there, and/or d/l the apk and sign in there. Reboot and check dev options again for oem unlocking once you've signed in.
Heridg said:
well, I recommend that you download the Lenovo moto application, something like that is the name, after installing it, connect the terminal in Lenovo moto app in fastboot mode, click on the Flash option and then where it says to recover, complete the information that asks you wait for it to finish, an official ROM flashed, and from there you can start with the bootloader unlock
Click to expand...
Click to collapse
i need unlock bootloader just to revert to stock. I dont want to keep unlocked, or install custom stuff. If i just had the "oem unlock" option in developer options, i could fix that. And about moto smart assistant, when i put my phone and do this steps, after choosing my phone number and model, after the program detect my phone in fastboot mode, it shows a message, "this device is not supported".
41rw4lk said:
Can you not sign into google from accounts in settings? Also, you can download the playstore apk and install it manually. Usually to enable oem unlocking you have to be signed into google. So check accounts and see if you can sign in there, and/or d/l the apk and sign in there. Reboot and check dev options again for oem unlocking once you've signed in.
Click to expand...
Click to collapse
installed both, play store and services apk's from different sites. Tried clean cache, and anything else, but there is always a message forcing to close app. Cant open them.
(bootloader) slot-successful:_a: yes
(bootloader) slot-successful:_b: no
maybe isnt this messing this phone ?
Well the bottom line is you got a mismatched system, no recovery, a locked bootloader, no gapps; what a mess.
First I would hit fastboot and issue 'fastboot -w' w/o quotes. That will format data and get rid of potentially any bits of garbage. Once that is done reboot to system and you should have to do setup again. Part of setup is signing into google, so once that is done check dev settings again to see if oem unlocking has become available. It's odd that it's just not there. Most times it's there and possibly just greyed out.
If that doesn't yield any changes then a blankflash is the only option you have left to sort it, that's the dicey part that will either make it or break it. We'll worry about that if and when we get there. Just be warned this part will be the most dangerous so it's your decision to proceed from here. Whoever gave you that phone didn't do you any favors.
41rw4lk said:
Well the bottom line is you got a mismatched system, no recovery, a locked bootloader, no gapps; what a mess.
First I would hit fastboot and issue 'fastboot -w' w/o quotes. That will format data and get rid of potentially any bits of garbage. Once that is done reboot to system and you should have to do setup again. Part of setup is signing into google, so once that is done check dev settings again to see if oem unlocking has become available. It's odd that it's just not there. Most times it's there and possibly just greyed out.
If that doesn't yield any changes then a blankflash is the only option you have left to sort it, that's the dicey part that will either make it or break it. We'll worry about that if and when we get there. Just be warned this part will be the most dangerous so it's your decision to proceed from here. Whoever gave you that phone didn't do you any favors.
Click to expand...
Click to collapse
Please sr teach me how to do this blankflash thing, in the truth, i could bring back imeis erased from a axon 7 i had, making A LOT of crazy and dangerous moves (deleting partitions, backup binary files, editing and return back, etc), but im new with this motorola. Please teach me :crying: :crying:
41rw4lk said:
Well the bottom line is you got a mismatched system, no recovery, a locked bootloader, no gapps; what a mess.
First I would hit fastboot and issue 'fastboot -w' w/o quotes. That will format data and get rid of potentially any bits of garbage. Once that is done reboot to system and you should have to do setup again. Part of setup is signing into google, so once that is done check dev settings again to see if oem unlocking has become available. It's odd that it's just not there. Most times it's there and possibly just greyed out.
If that doesn't yield any changes then a blankflash is the only option you have left to sort it, that's the dicey part that will either make it or break it. We'll worry about that if and when we get there. Just be warned this part will be the most dangerous so it's your decision to proceed from here. Whoever gave you that phone didn't do you any favors.
Click to expand...
Click to collapse
C:\Users\Usuario\Desktop\Nova pasta\NASH_RETAIL_9.0_PPX29.159-19_subsidy-DEFAULT
_regulatory-DEFAULT_CFC.xml>fastboot -w
wiping userdata...
Erase successful, but not automatically formatting.
File system type raw not supported.
erasing 'userdata'...
(bootloader) Permission denied
FAILED (remote failure)
finished. total time: 0.012s
didnt worked. I have to do this blankflash.
brunojborges said:
Please sr teach me how to do this blankflash thing, in the truth, i could bring back imeis erased from a axon 7 i had, making A LOT of crazy and dangerous moves (deleting partitions, backup binary files, editing and return back, etc), but im new with this motorola. Please teach me :crying: :crying:
Click to expand...
Click to collapse
If you've already tried 'fastboot -w' and nothing has changed for you then you can try to blankflash and reflash the pie firmware you downloaded previously. Read the whole post before you try and just know that there is a real chance of failure. Plenty have recovered their phone, even with locked bootloaders, but it's not 100% success. I think the biggest problem you might face is finding the proper firmware to flash, but I would start with the pie firmware you already have since it seems that pie is already on your phone (sort of).
Here is the blankflash post. Follow the directions closely, read it all, and be warned what you do is your choice.
https://forum.xda-developers.com/showpost.php?p=77623934&postcount=5
41rw4lk said:
If you've already tried 'fastboot -w' and nothing has changed for you then you can try to blankflash and reflash the pie firmware you downloaded previously. Read the whole post before you try and just know that there is a real chance of failure. Plenty have recovered their phone, even with locked bootloaders, but it's not 100% success. I think the biggest problem you might face is finding the proper firmware to flash, but I would start with the pie firmware you already have since it seems that pie is already on your phone (sort of).
Here is the blankflash post. Follow the directions closely, read it all, and be warned what you do is your choice.
https://forum.xda-developers.com/showpost.php?p=77623934&postcount=5
Click to expand...
Click to collapse
thanks, i will read 10x before do anytyhing, and will do carefully. i had nothing else to do. This will fix my phone or it will turn a paper weight. Im warned. Thank you sir, wish me luck and i will tell u if i have any sucess.
41rw4lk said:
If you've already tried 'fastboot -w' and nothing has changed for you then you can try to blankflash and reflash the pie firmware you downloaded previously. Read the whole post before you try and just know that there is a real chance of failure. Plenty have recovered their phone, even with locked bootloaders, but it's not 100% success. I think the biggest problem you might face is finding the proper firmware to flash, but I would start with the pie firmware you already have since it seems that pie is already on your phone (sort of).
Here is the blankflash post. Follow the directions closely, read it all, and be warned what you do is your choice.
https://forum.xda-developers.com/showpost.php?p=77623934&postcount=5
Click to expand...
Click to collapse
if i click on .bat file:
C:\Users\Usuario\Desktop\Nova pasta\NASH_RETAIL_9.0_PPX29.159-19_subsidy-DEFAULT
_regulatory-DEFAULT_CFC.xml>.\qboot.exe blank-flash
< waiting for device >
and if i do manually "fastboot oem blankflash":
C:\Users\Usuario\Desktop\Nova pasta\NASH_RETAIL_9.0_PPX29.159-19_subsidy-DEFAULT
_regulatory-DEFAULT_CFC.xml>fastboot oem blankflash
...
(bootloader) Command Restricted
FAILED (remote failure)
finished. total time: 0.012s
:crying: :crying: :crying: :crying: :crying: :crying: :crying:
there is any way to force hard brick and them enter in Qualcomm HS-USB QDLoader 900 mode? Maybe this way will be easier
:crying: :crying:
brunojborges said:
if i click on .bat file:
C:\Users\Usuario\Desktop\Nova pasta\NASH_RETAIL_9.0_PPX29.159-19_subsidy-DEFAULT
_regulatory-DEFAULT_CFC.xml>.\qboot.exe blank-flash
< waiting for device >
and if i do manually "fastboot oem blankflash":
C:\Users\Usuario\Desktop\Nova pasta\NASH_RETAIL_9.0_PPX29.159-19_subsidy-DEFAULT
_regulatory-DEFAULT_CFC.xml>fastboot oem blankflash
...
(bootloader) Command Restricted
FAILED (remote failure)
finished. total time: 0.012s
:crying: :crying: :crying: :crying: :crying: :crying: :crying:
there is any way to force hard brick and them enter in Qualcomm HS-USB QDLoader 900 mode? Maybe this way will be easier
:crying: :crying:
Click to expand...
Click to collapse
boot to os, make sure adb debugging is enabled, then open a cmd prompt and enter 'adb reboot edl' w/o quotes

Bricked device, Any chance of recovery?

Ok so a quick insight into what happened first I was trying to manually upgrade my phone (XT1955-4) via fastboot to Android 10 since I never received the update about half way through the flash the phone slipped and disconnected from the cable.
I've tried forcing a reboot, (power button held for 10 secs) nothing shows on screen, no vibrating what so ever, I've tried booting into fastboot (power button and volume down button) still nothing on screen, no vibrating.
https://forum.xda-developers.com/g7-power/how-to/guide-recovering-hard-brick-t3989753 I've tried this but all I get is the following.
lsusb (It's detected)
Code:
Bus 001 Device 036: ID 05c6:9008 Qualcomm, Inc. Gobi Wireless Modem (QDL mode)
Terminal output
Code:
< waiting for device >
Motorola qboot utility version 3.40
[ 0.000] Opening device: /dev/ttyUSB0
[ 0.000] ERROR: device_open()->error opening device
[ 0.000] Check qboot_log.txt for more details
[ 0.000] Total time: 0.000s
FAILED: qb_flash_singleimage()->device_open()->error opening device
qboot_log.txt
Code:
[ 0.000] Opening device: /dev/ttyUSB0
[ 0.000] ERROR: device_open()->error opening device
[ 0.000] Check qboot_log.txt for more details
[ 0.000] Total time: 0.000s
[ 0.000]
[ 0.000] qboot version 3.40
[ 0.000]
[ 0.000] DEVICE {
[ 0.000] name = "/dev/ttyUSB0",
[ 0.000] flags = "0x60",
[ 0.000] addr = "0x5CE6C0D8",
[ 0.000] serial_nix.device_pathname = "/sys/bus/usb/devices/1-1/1-1:1.0/ttyUSB0",
[ 0.000] api.bnr = "0x123E560",
[ 0.000] }
[ 0.000]
[ 0.000]
[ 0.000] Backup & Restore {
[ 0.000] num_entries = 0,
[ 0.000] restoring = "false",
[ 0.000] backup_error = "not started",
[ 0.000] restore_error = "not started",
[ 0.000] }
[ 0.000]
qboot detects the device is EDL
Code:
/dev/ttyUSB0 "QCOM emergency download"
UPDATE 1:
After a little tinkering I managed to get some readout but still no life in the device.
Code:
Motorola qboot utility version 3.40
[ 0.000] Opening device: /dev/ttyUSB0
[ 0.000] Detecting device
[ 0.003] ...cpu.id = 186 (0xba)
[ 0.003] ...cpu.sn = 3056566883 (0xb62f8263)
[ 0.003] Opening singleimage
[ 0.004] Loading package
[ 0.010] ...filename = singleimage.pkg.xml
[ 0.016] Loading programmer
[ 0.016] ...filename = programmer.mbn
[ 0.016] Sending programmer
[ 0.314] Handling things over to programmer
[ 0.314] Identifying CPU version
[ 0.322] Waiting for firehose to get ready
Is there anything else I can do as I do believe it's out of warranty.
roadkill42 said:
Try this have couple more
Click to expand...
Click to collapse
Hi Roadkill yes I tried that blankflash earlier this morning and it did work I managed to get back to the bootloader and flash a stock rom but now I'm unable to downgrade the bootloader to reinstall Stock Pie via LMSA (Lenovo's repair tool doesn't recognise the device after trying to update to Android 10) is there anyway to downgrade the bootloader on moto G devices, my old phone was a Nexus 5 which never gave me the amount of problems the Moto G's are doing.
I am now unable to boot into any "special" mode due to flashing firmware from lolinet and there's no bootable A/B slot on the device if that helps.
BioT3rm said:
half way through the flash the phone slipped and disconnected from the cable.
Click to expand...
Click to collapse
That's not a problem and won't cause any problems.
Each single flash command runs like this:
1. sending the image to the RAM of your device
(that's the reason why using sparse image parts for large files)
2. only after the file has been completely transferred, fastboot will start writing it to the partition out of your RAM
As you can see in your output when flashing a firmware via fastboot, every command states sending... and writing.... It's not possible to interrupt the flashing process by disconnecting the USB cable. If it happens that you disconnect your device, then connect it again and go ahead with the next command.
WoKoschekk said:
That's not a problem and won't cause any problems.
Each single flash command runs like this:
1. sending the image to the RAM of your device
(that's the reason why using sparse image parts for large files)
2. only after the file has been completely transferred, fastboot will start writing it to the partition out of your RAM
As you can see in your output when flashing a firmware via fastboot, every command states sending... and writing.... It's not possible to interrupt the flashing process by disconnecting the USB cable. If it happens that you disconnect your device, then connect it again and go ahead with the next command.
Click to expand...
Click to collapse
Other than the phone disconnecting it fell to the floor and for whatever reason seemed to have corrupted partitions, I've now managed to flash a stock ROM back onto the device.
But unfortunately it will not allow me to use LMSA to flash official firmware due to the upgrade to Android 10 (no way of downgrading the firmware) I can reflash Android 9 but I'm unable to open lock the device to get rid of the bad key message on boot due to the bootloader being upgraded.
BioT3rm said:
Other than the phone disconnecting it fell to the floor and for whatever reason seemed to have corrupted partitions, I've now managed to flash a stock ROM back onto the device.
But unfortunately it will not allow me to use LMSA to flash official firmware due to the upgrade to Android 10 (no way of downgrading the firmware) I can reflash Android 9 but I'm unable to open lock the device to get rid of the bad key message on boot due to the bootloader being upgraded.
Click to expand...
Click to collapse
Which country? I need to know the software channel for your firmware. XT1955-4 seems to be the whole planet...
---------- Post added at 04:16 PM ---------- Previous post was at 04:13 PM ----------
Here are versions for Android 10 available:
https://mirrors.lolinet.com/firmware/moto/ocean/official/
BioT3rm said:
Other than the phone disconnecting it fell to the floor and for whatever reason seemed to have corrupted partitions, I've now managed to flash a stock ROM back onto the device.
But unfortunately it will not allow me to use LMSA to flash official firmware due to the upgrade to Android 10 (no way of downgrading the firmware) I can reflash Android 9 but I'm unable to open lock the device to get rid of the bad key message on boot due to the bootloader being upgraded.
Click to expand...
Click to collapse
That bad key is cause of unlocked bootloader
Code:
(bootloader) version: 0.5
(bootloader) version-bootloader: MBM-2.1-ocean_retail-0a6142d67e0-200524
(bootloader) product: ocean
(bootloader) board: ocean
(bootloader) secure: yes
(bootloader) hwrev: PVT1
(bootloader) radio: 6
(bootloader) storage-type: emmc
(bootloader) emmc: 64GB MICRON S0J9N8 RV=08 PV=10 FV=0000000000000004
(bootloader) ram: 4GB MICRON LP3 DIE=8Gb M5=FF M6=01 M7=00 M8=5F
(bootloader) cpu: SDM632
(bootloader) serialno: removed for security reasons
(bootloader) cid: 0x0032
(bootloader) channelid: 0x00
(bootloader) uid: 63822FB600000000000000000000
(bootloader) securestate: oem_locked
(bootloader) factory-modes: disabled
(bootloader) iswarrantyvoid: yes
(bootloader) max-download-size: 536870912
(bootloader) reason: Reboot mode set to fastboot
(bootloader) imei: removed for security reasons
(bootloader) imei2:
(bootloader) meid:
(bootloader) date: 07-26-2019
(bootloader) sku: XT1955-4
(bootloader) carrier_sku: XT1955-4
(bootloader) battid: SB18C28956
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Mon May 25 3: 9:22 UTC 2020"
(bootloader) ro.build.fingerprint[0]: motorola/ocean/ocean:10/QPOS30.52-
(bootloader) ro.build.fingerprint[1]: 29-2/397fb:user/release-keys
(bootloader) poweroffalarm: 0
(bootloader) ro.build.version.full: <not found>
(bootloader) ro.build.version.qcom: LA.UM.8.6.2.r1-06600-89xx.0
(bootloader) version-baseband: <not found> <-- This is another issue
(bootloader) kernel.version[0]: Linux version 4.9.206-perf+ ([email protected]
(bootloader) kernel.version[1]: oid-build) (clang version 8.0.12 for And
(bootloader) kernel.version[2]: roid NDK) #1 SMP PREEMPT Sun May 24 10:3
(bootloader) kernel.version[3]: 3:41 CDT 2020
(bootloader) sbl1.git: MBM-2.1-ocean_retail-315bc626c6-200524
(bootloader) rpm.git: MBM-2.1-ocean_retail-20f2cf34-200524
(bootloader) tz.git: MBM-2.1-ocean_retail-03d85fce32-200524
(bootloader) devcfg.git: MBM-2.1-ocean_retail-03d85fce32-200524
(bootloader) keymaster.git: MBM-2.1-ocean_retail-03d85fce32-200524
(bootloader) cmnlib.git: MBM-2.1-ocean_retail-03d85fce32-200524
(bootloader) cmnlib64.git: MBM-2.1-ocean_retail-03d85fce32-200524
(bootloader) prov.git: MBM-2.1-ocean_retail-03d85fce32-200524
(bootloader) aboot.git: MBM-2.1-ocean_retail-0a6142d67e0-200524
(bootloader) frp-state: no protection (77)
(bootloader) ro.carrier: retgb
(bootloader) current-slot: a
(bootloader) running-boot-lun: 0
(bootloader) running-slot: _a
(bootloader) slot-suffixes: _a,_b
(bootloader) slot-count: 2
(bootloader) slot-successful:_a: Yes
(bootloader) slot-successful:_b: No <-- This is supposed to say Yes
(bootloader) slot-bootable:_a: Yes
(bootloader) slot-bootable:_b: Yes
(bootloader) slot-retry-count:_a: 5
(bootloader) slot-retry-count:_b: 0
(bootloader) pcb-part-no: SP69A6P0FB
Ok so I think I found the problem @roadkill42 & @WoKoschekk it looks like something went extremely wrong during the flash maybe I was on slot b ?
finally relocked the bootloader fully back to stock, booted the phone up and no sim card is detected, no signal bars are showing and the phone is literally wifi only.
Also another weird thing is that the IMEI is shown in fastboot but not in the sim card menu ?!?
@WoKoschekk My country is England, I've never had a phone do this to me before.
BioT3rm said:
Ok so I think I found the problem @roadkill42 & @WoKoschekk it looks like something went extremely wrong during the flash maybe I was on slot b ?
finally relocked the bootloader fully back to stock, booted the phone up and no sim card is detected, no signal bars are showing and the phone is literally wifi only.
Also another weird thing is that the IMEI is shown in fastboot but not in the sim card menu ?!?
@WoKoschekk My country is England, I've never had a phone do this to me before.
Click to expand...
Click to collapse
It doesn't matter which slot was active while the ROM has been flashed. First of all you flash the gpt.bin (partition table) which will set the active slot to _a.
The downgrade from A10 to 9 is responsible for your mobile network issue. You should unlock your bootloader again and flash the complete firmware a second time.
roadkill42 said:
That bad key is cause of unlocked bootloader
Click to expand...
Click to collapse
WoKoschekk said:
Which country? I need to know the software channel for your firmware. XT1955-4 seems to be the whole planet...
---------- Post added at 04:16 PM ---------- Previous post was at 04:13 PM ----------
Here are versions for Android 10 available:
https://mirrors.lolinet.com/firmware/moto/ocean/official/
Click to expand...
Click to collapse
WoKoschekk said:
It doesn't matter which slot was active while the ROM has been flashed. First of all you flash the gpt.bin (partition table) which will set the active slot to _a.
The downgrade from A10 to 9 is responsible for your mobile network issue. You should unlock your bootloader again and flash the complete firmware a second time.
Click to expand...
Click to collapse
Should I unlock - reflash - relock or just unlock - reflash ?
Code:
#!/bin/bash
fastboot oem fb_mode_set
fastboot flash partition gpt.bin
fastboot flash bootloader bootloader.img
fastboot flash modem NON-HLOS.bin
fastboot flash fsg fsg.mbn
fastboot erase modemst1
fastboot erase modemst2
fastboot flash dsp adspso.bin
fastboot flash logo logo.bin
fastboot flash boot boot.img
fastboot flash dtbo dtbo.img
fastboot flash system system.img_sparsechunk.0
fastboot flash system system.img_sparsechunk.1
fastboot flash system system.img_sparsechunk.2
fastboot flash system system.img_sparsechunk.3
fastboot flash system system.img_sparsechunk.4
fastboot flash system system.img_sparsechunk.5
fastboot flash system system.img_sparsechunk.6
fastboot flash system system.img_sparsechunk.7
fastboot flash system system.img_sparsechunk.8
fastboot flash system system.img_sparsechunk.9
fastboot flash system system.img_sparsechunk.10
fastboot flash system_b system_b.img_sparsechunk.0
fastboot flash system_b system_b.img_sparsechunk.1
fastboot flash system_b system_b.img_sparsechunk.2
fastboot flash vendor vendor.img_sparsechunk.0
fastboot flash vendor vendor.img_sparsechunk.1
fastboot flash oem oem.img
fastboot flash oem_b oem_other.img
fastboot erase userdata
fastboot erase DDR
fastboot oem fb_mode_clear
fastboot oem lock
fastboot oem lock
fastboot flash boot boot.img
fastboot flash system system.img_sparsechunk.0
fastboot flash system system.img_sparsechunk.1
fastboot flash system system.img_sparsechunk.2
fastboot flash system system.img_sparsechunk.3
fastboot flash system system.img_sparsechunk.4
fastboot flash system system.img_sparsechunk.5
fastboot flash system system.img_sparsechunk.6
fastboot flash system system.img_sparsechunk.7
fastboot flash system system.img_sparsechunk.8
fastboot flash system system.img_sparsechunk.9
fastboot flash system system.img_sparsechunk.10
fastboot flash system_b system_b.img_sparsechunk.0
fastboot flash system_b system_b.img_sparsechunk.1
fastboot flash system_b system_b.img_sparsechunk.2
fastboot flash vendor vendor.img_sparsechunk.0
fastboot flash vendor vendor.img_sparsechunk.1
fastboot flash oem oem.img
fastboot flash oem_b oem_other.img
fastboot oem lock
fastboot reboot
That should be enough to completely reflash and lock the device ?
BioT3rm said:
Should I unlock - reflash - relock or just unlock - reflash ?
Click to expand...
Click to collapse
You should have a running system without any errors before locking the bootloader. There is no need to hurry with that. Make sure everything is working.
WoKoschekk said:
You should have a running system without any errors before locking the bootloader. There is no need to hurry with that. Make sure everything is working.
Click to expand...
Click to collapse
Booted and went through device setup still the same issue no network
Screenshot:
https://ibb.co/30zWYyR
Final update
Managed to get networking back by flashing the following rom
https://mirrors.lolinet.com/firmwar...ubsidy-DEFAULT_regulatory-DEFAULT_CFC.xml.zip
I'm going to test the device and then relock it later hopefully this is now a solved issue @WoKoschekk @roadkill42 thank you to the both of you during these harrowing times
BioT3rm said:
Ok so a quick insight into what happened first I was trying to manually upgrade my phone (XT1955-4) via fastboot to Android 10 since I never received the update about half way through the flash the phone slipped and disconnected from the cable.
I've tried forcing a reboot, (power button held for 10 secs) nothing shows on screen, no vibrating what so ever, I've tried booting into fastboot (power button and volume down button) still nothing on screen, no vibrating.
https://forum.xda-developers.com/g7-power/how-to/guide-recovering-hard-brick-t3989753 I've tried this but all I get is the following.
lsusb (It's detected)
Terminal output
qboot_log.txt
qboot detects the device is EDL
UPDATE 1:
After a little tinkering I managed to get some readout but still no life in the device.
Is there anything else I can do as I do believe it's out of warranty.
Click to expand...
Click to collapse
I have something that might work .was u just flashing certain files not the modem if I were doing that I have something that might get u back to bootloader
Try this have couple more

How To Guide HOW TO UNLOCK BOOTLOADER

First Download Motorola USB Driver and Tiny Fastboot
Then make sure you have enabled "OEM UNLOCK" / "Allow OEM to be unlocked" in Developer Options ( to turn on Developer Options, just go to the "About" Section in your Settings and click on the build number 7 times )
After you've made sure that its all enabled, power off your phone and once its off, press and hold the Power Button + Volume Down Button and it should boot to a screen with an image of an Android with its stomach open.
Once you've reached there, connect your phone to the PC and extract the Tiny Fastboot .zip file and run the flash.bat
Now a cmd windows will upon and you will be asked to choose a fastboot verision, just type "1" and click Enter.
Now choose the 8th option i.e Bootloader Unlock Menu by typing "8" and pressing Enter
Now type in the 3rd option and the unlock code will be automatically copied.
Open Unlock My Device Portal and paste the unlock code in the 6th step's input box and agree to the agreement and click on the "REQUEST UNLOCK KEY" button at the bottom of the page below the agreement
Now you should have recieved a mail in your email account with which you linked to Motorola.
Now again type the 3rd option in your cmd so that you can return to the "Bootloader Unlock Menu" and now press 2nd option and paste the unique unlock code you received in your registered email and voila, a message shall appear on your phone asking whether you wanna unlock your bootloader or not, just use volume buttons to switch between the 2 options and press home button to enter your choice
Now click on the home button if the message shown on the right middle side near the two triangles is "START", if something else is shown then use your volume buttons to navigate back to the "START" option and press enter.
Your Device will be reset in this process and you will be greeted with an Android Welcome Screen with a language choice and a "START" button
To confirm whether your device is unlocked or not, just repeat step 2 and when you go to the specific option in Developer Options, it should show something like "Bootloader is already unlocked" and the option will be greyed out.
GOOD LUCK ! AND I HAVE ATTACHED THE FILES BELOW TOO !
If you're willing to use normal ADB Tool rather than this Tiny Fastboot, feel free to do so..
From the 4th to 7th step, instead of Tiny Fastboot use open ADB in cmd and type fastboot oem get_unlock_data then copy the unlock code you get from there, it should be something like (bootloader) 3A35315903679773#3498G234K23 to remove those bootloader from every line just open Data Scrub Tool and paste your code there and click on "Format My Data" and it will remove all unwanted text like "(bootloader)" from the code and you can copy it and then follow step 8 & 9 and come back to adb and type " fastboot oem unlock <unlock code> " where <unlock code> is the unlock code sent to your mail. enter the command and a message shall appear on your phone asking whether you wanna unlock your bootloader or not, just use volume buttons to switch between the 2 options and press home button to enter your choice, then proceed to follow step 11-13.
GOOD LUCK ! AND I HAVE ATTACHED AN ADB ZIP BELOW INCASE ANYONE NEEDS IT.
Thank very much! Data scrub tool was also very useful
Thank you very much for sharing.
HOLA COMO ESTAN?, LEI TODOS SUS ARTICULOS UNO POR UNO Y HE PROBADO CADA COSA Y SIGO TENIENDO EL MISMO ERROR QUE TU TENIAS AL INICIO, LEI QUE ACTUALIZASTE EL PARCHE DE SEGURIDAD Y FUNCIONO PERO NO SE COMO ACTUALIZARLO MI DISPOSITIVO ES UN MOTO G9 PLAY MODELO (guamp XT2083 - 1) SI PUDIERA AYUDARE CON ESTE MODELO SE LOS AGRADECERIA
WILSON_LMS said:
HOLA COMO ESTAN?, LEI TODOS SUS ARTICULOS UNO POR UNO Y HE PROBADO CADA COSA Y SIGO TENIENDO EL MISMO ERROR QUE TU TENIAS AL INICIO, LEI QUE ACTUALIZASTE EL PARCHE DE SEGURIDAD Y FUNCIONO PERO NO SE COMO ACTUALIZARLO MI DISPOSITIVO ES UN MOTO G9 PLAY MODELO (guamp XT2083 - 1) SI PUDIERA AYUDARE CON ESTE MODELO SE LOS AGRADECERIA
Click to expand...
Click to collapse
English on XDA Please
Google translation
HELLO, HOW ARE YOU? I READ ALL YOUR ARTICLES ONE BY ONE AND I HAVE TRIED EVERYTHING AND I STILL HAVE THE SAME ERROR AS YOU HAD AT THE BEGINNING, I READ THAT YOU UPDATED THE SECURITY PATCH AND IT WORKED BUT I DON'T KNOW HOW TO UPDATE IT MY DEVICE IS A MOTO G9 PLAY MODEL (guamp XT2083 - 1) IF I COULD HELP WITH
Click to expand...
Click to collapse
HELLO HOW ARE YOU?, I READ ALL YOUR ARTICLES ONE BY ONE AND I HAVE TRIED EVERY THING AND I KEEP HAVING THE SAME ERROR THAT YOU HAD AT THE BEGINNING, I READ THAT YOU UPDATED THE SECURITY PATCH AND IT WORKED BUT I DON'T KNOW HOW TO UPDATE IT MY DEVICE IS A MOTO G9 PLAY MODEL (guamp XT2083 - 1) IF YOU COULD HELP WITH THIS MODEL I WOULD APPRECIATE IT
C:\Users\SO\Downloads\platform-tools_r33.0.2-windows\platform-tools>fastboot getvar all
(bootloader) kernel: uefi
(bootloader) version-bootloader: MBM-3.0-guamp_retail-252ee94a782-211027
(bootloader) product: guamp
(bootloader) board: guamp
(bootloader) secure: yes
(bootloader) hwrev: PVT
(bootloader) radio: LATAM
(bootloader) storage-type: eMMC
(bootloader) emmc: 64GB SKHYNIX hC9aP3 RV=08 PV=01 FV=0000000031303030
(bootloader) ufs: N/A
(bootloader) ram: 4GB SKHYNIX LP4x DIE=16Gb M5-M8=06 05 00 11
(bootloader) cpu: SM_KAMORTA_H 1.0
(bootloader) serialno: ZY327KMT5P
(bootloader) cid: 0x0000
(bootloader) channelid: 0x00
(bootloader) uid: 9147803F
(bootloader) securestate: oem_locked
(bootloader) factory-modes: allowed
(bootloader) verity-state: enforcing (0)
(bootloader) iswarrantyvoid: no
(bootloader) max-download-size: 804464640
(bootloader) reason: Volume down key pressed
(bootloader) imei: 867685059931725
(bootloader) imei2: 355530110667141
(bootloader) meid:
(bootloader) date: 07-17-2020
(bootloader) sku: XT2083-1
(bootloader) carrier_sku: XT2083-1
(bootloader) battid: SB18C77591
(bootloader) battery-voltage: 3944
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) poweroffalarm: 0
(bootloader) ro.carrier: unknown
(bootloader) ro.build.fingerprint[0]: motorola/guamp_retail/guamp:11/RPX
(bootloader) ro.build.fingerprint[1]: S31.Q2-58-17-4-1/9f01c:user/releas
(bootloader) ro.build.fingerprint[2]: e-keys
(bootloader) ro.build.version.qcom: LA.UM.9.15.r1-02200-KAMORTA.0
(bootloader) version-baseband: HA10_29.11.02.88R GUAMP_LATAMDSDS_CUST
(bootloader) kernel.version[0]: Linux version 4.19.157-perf+ ([email protected]
(bootloader) kernel.version[1]: roid-build) (clang version 10.0.7 for An
(bootloader) kernel.version[2]: droid NDK, GNU ld (binutils-2.27-bd24d23
(bootloader) kernel.version[3]: f) 2.27.0.20170315) #1 SMP PREEMPT Wed O
(bootloader) kernel.version[4]: ct 27 05:16:38 CDT 2021
(bootloader) git:xbl: MBM-3.0-guamp_retail-0ed29cb2f-211027
(bootloader) git:xbl_config: MBM-3.0-guamp_retail-0ed29cb2f-211027
(bootloader) git:abl: MBM-3.0-guamp_retail-252ee94a782-211027
(bootloader) git:rpm: MBM-3.0-guamp_retail-834e250d-211027
(bootloader) git:tz: MBM-3.0-guamp_retail-13b6e616-211027
(bootloader) git:hyp: MBM-3.0-guamp_retail-13b6e616-211027
(bootloader) git:devcfg: MBM-3.0-guamp_retail-13b6e616-211027
(bootloader) git:keymaster: MBM-3.0-guamp_retail-4b088521-211027
(bootloader) git:storsec: MBM-3.0-guamp_retail-4b088521-211027
(bootloader) git:uefisecapp: MBM-3.0-guamp_retail-4b088521-211027
(bootloader) gitrov: MBM-3.0-guamp_retail-13b6e616-211027
(bootloader) git:qupfw: MBM-3.0-guamp_retail-2e25c72-211027
(bootloader) frp-state: no protection (77)
(bootloader) current-slot: b
(bootloader) running-bl-slot: _b/_b
(bootloader) running-boot-lun: 0
(bootloader) slot-count: 2
(bootloader) slot-successful:_a: no
(bootloader) slot-successful:_b: yes
(bootloader) slot-unbootable:_a: no
(bootloader) slot-unbootable:_b: no
(bootloader) slot-retry-count:_a: 7
(bootloader) slot-retry-count:_b: 5
(bootloader) logical-block-size: 0x200
(bootloader) erase-block-size: 0x200
(bootloader) is-userspace: no
(bootloader) pcb-part-no: SP69A6P9SN
(bootloader) primary-display: hlt_hx83102d_video_display
(bootloader) secondary-display:
all: listed above
Finished. Total time: 0.348s
Thank you for the guide.
One thing I'd like to add, in case anyone else encounters this issue.
Try to use Gmail as your account email for Motorola, since that's what's gonna be used to send you the unlock code. I've got issues using other email providers.
So...just so you know. In case you don't receive the unlock code (which should come in about a minute or so), try to change your account email address and request the code again.
after several trying i cant unlock my my boot loader...moto g60 running android 12. using laptop windows 11.. pls help me. i want to unlock bl and feel the taste of custom roms badly. @lofi2op @arsradu @WILSON_LMS @sd_shadow .
this is my new acount. i was a senior member in xda for several years since micromax ninja times somehow i lost that acount thatswhy i made this new acount...i will be very grateful if you guys help me out...dont know fastboot dont recognise my device somehow..i changed usb cable also...used vivo cable,samsunge cable..but no use....any other way to unlock bootloader from getting that code through email, like we do do previously in other moto phones earler? pls guide me...im confused and irritated.help me pls...waiting for u reply.
reejuu said:
after several trying i cant unlock my my boot loader...moto g60 running android 12. using laptop windows 11.. pls help me. i want to unlock bl and feel the taste of custom roms badly. @lofi2op @arsradu @WILSON_LMS @sd_shadow .
this is my new acount. i was a senior member in xda for several years since micromax ninja times somehow i lost that acount thatswhy i made this new acount...i will be very grateful if you guys help me out...dont know fastboot dont recognise my device somehow..i changed usb cable also...used vivo cable,samsunge cable..but no use....any other way to unlock bootloader from getting that code through email, like we do do previously in other moto phones earler? pls guide me...im confused and irritated.help me pls...waiting for u reply.
Click to expand...
Click to collapse
Well, you need to make sure the device is recognised in fastboot mode (maybe adb, too).
Try to use platform tools from here: https://developer.android.com/studio/releases/platform-tools
Also, did you get the unlock code via email?
Personally don't know another way to unlock the bootloader without fastboot and a data cable.
arsradu said:
Well, you need to make sure the device is recognised in fastboot mode (maybe adb, too).
Try to use platform tools from here: https://developer.android.com/studio/releases/platform-tools
Also, did you get the unlock code via email?
Personally don't know another way to unlock the bootloader without fastboot and a data cable.
Click to expand...
Click to collapse
No didnt get the unlock code via email...can u pls help...in a elaborated way...i cant work out i tried many times
reejuu said:
No didnt get the unlock code via email...can u pls help...in a elaborated way...i cant work out i tried many times
Click to expand...
Click to collapse
Well, pretty much everything is described on the Motorola site here: https://motorola-global-portal.custhelp.com/app/standalone/bootloader/unlock-your-device-b
Except for the SDK part.
Ok, let's see if we can make a better tutorial than Motorola did. Unlikely, but we can try.
Get the Android Platform Tools. You can download it here.
I see no point in downloading the whole SDK for this.
Install the latest Motorola USB Drivers. Get them here.
Next, you will need to get your device ID.
1. Device in Fastboot mode (press the power button and volume down button at the same time and connect your device to your computer with a USB cable)
2. open up CMD prompt inside the platform tools folder
then type:
fastboot devices
3, make sure device is connected (you should see your serial number displayed if everything ok)
then type
fastboot oem get_unlock_data
you should get something like this:
(bootloader) 0A40040192024205#4C4D3556313230
(bootloader) 30373731363031303332323239#BD00
(bootloader) 8A672BA4746C2CE02328A2AC0C39F95
(bootloader) 1A3E5#1F53280002000000000000000
(bootloader) 0000000
4. Now copy the "code" part off of each line (basically exclude the (bootloader) part and remove all spaces) and make it a single string.
Should look something like this: 0A40040192024205#4C4D355631323030373731363031303332323239#BD008A672BA4746C2CE02328A2AC0C39F951A3E5#1F532800020000000000000000000000
5. Now copy the resulting line (your line, not the one in my example) in the text input field on that page, and click "Can my device be unlocked?"
IF it can be unlocked, you will get a Request Unlock Key button.
Agree to the terms and get click Request Unlock Key.
Please, note that NOT ALL MODELS CAN BE UNLOCKED!
If anything unclear, please, let me know. Add screenshots or details so we can understand what the problem is.
Make sure you use a Gmail email address for your account. You can change it from your account in case it's not. There seem to be some issues with other email providers.
arsradu said:
Well, pretty much everything is described on the Motorola site here: https://motorola-global-portal.custhelp.com/app/standalone/bootloader/unlock-your-device-b
Except for the SDK part.
Ok, let's see if we can make a better tutorial than Motorola did. Unlikely, but we can try.
Get the Android Platform Tools. You can download it here.
I see no point in downloading the whole SDK for this.
Install the latest Motorola USB Drivers. Get them here.
Next, you will need to get your device ID.
1. Device in Fastboot mode (press the power button and volume down button at the same time and connect your device to your computer with a USB cable)
2. open up CMD prompt inside the platform tools folder
then type:
fastboot devices
3, make sure device is connected (you should see your serial number displayed if everything ok)
then type
fastboot oem get_unlock_data
you should get something like this:
(bootloader) 0A40040192024205#4C4D3556313230
(bootloader) 30373731363031303332323239#BD00
(bootloader) 8A672BA4746C2CE02328A2AC0C39F95
(bootloader) 1A3E5#1F53280002000000000000000
(bootloader) 0000000
4. Now copy the "code" part off of each line (basically exclude the (bootloader) part and remove all spaces) and make it a single string.
Should look something like this: 0A40040192024205#4C4D355631323030373731363031303332323239#BD008A672BA4746C2CE02328A2AC0C39F951A3E5#1F532800020000000000000000000000
5. Now copy the resulting line (your line, not the one in my example) in the text input field on that page, and click "Can my device be unlocked?"
IF it can be unlocked, you will get a Request Unlock Key button.
Agree to the terms and get click Request Unlock Key.
Please, note that NOT ALL MODELS CAN BE UNLOCKED!
If anything unclear, please, let me know. Add screenshots or details so we can understand what the problem is.
Make sure you use a Gmail email address for your account. You can change it from your account in case it's not. There seem to be some issues with other email providers.
Click to expand...
Click to collapse
Okay i will try it now and reply you shortly what will happen!
reejuu said:
Okay i will try it now and reply you shortly what will happen!
Click to expand...
Click to collapse
The links in the original tutorial (the one from Motorola) seem to be either outdated. So I've replaced them with hopefully the right ones.
Anyway, in short, the flow should look like this:
1. install driver
2. download and unpack the platform tools
3. enter the platform tools folder
4. connect your device
5. open a cmd prompt inside the platform tools folder (or navigate to it from CMD prompt; as you wish)
6. do a "fastboot devices" to make sure the device is detected
5. do a "fastboot oem get_unlock_data"
This should give you the request string. But it's in multiple parts so we need to make it a single one in the next step.
6. put the request string in a single part (remove "(bootloader)" and spaces, if there are any).
7. copy-paste the string in the field
8. try to see if the device is unlockable.
9. if it is, you should get an unlock key via email in a few minutes maximum. Just make sure your account uses a Gmail email address.
That's it.
arsradu said:
The links in the original tutorial (the one from Motorola) seem to be either outdated. So I've replaced them with hopefully the right ones.
Anyway, in short, the flow should look like this:
1. install driver
2. download and unpack the platform tools
3. enter the platform tools folder
4. connect your device
5. open a cmd prompt inside the platform tools folder (or navigate to it from CMD prompt; as you wish)
6. do a "fastboot devices" to make sure the device is detected
5. do a "fastboot oem get_unlock_data"
This should give you the request string. But it's in multiple parts so we need to make it a single one in the next step.
6. put the request string in a single part (remove "(bootloader)" and spaces, if there are any).
7. copy-paste the string in the field
8. try to see if the device is unlockable.
9. if it is, you should get an unlock key via email in a few minutes maximum. Just make sure your account uses a Gmail email address.
That's it.
Click to expand...
Click to collapse
How to make sure that that unlock key in received in gmail acount? How will it linked to fastboot?
reejuu said:
How to make sure that that unlock key in received in gmail acount? How will it linked to fastboot?
Click to expand...
Click to collapse
The key will be sent to your email if your device is unlockable and you follow the steps above.
I'm not sure I understand the second question...
Did you try the steps? Did you get stuck? If so, where?
arsradu said:
The key will be sent to your email if your device is unlockable and you follow the steps above.
I'm not sure I understand the second question...
Did you try the steps? Did you get stuck? If so, where?
Click to expand...
Click to collapse
done successfully thanks a lot..now will install twrp...
reejuu said:
done successfully thanks a lot..now will install twrp...
Click to expand...
Click to collapse
Awesome!
You actually don't need to install TWRP. And...it might be better if you don't.
Some ROMs usually come with their own Recovery. PixelExperience for example will have its own recovery. So you don't need to flash TWRP. Just to boot into it, long enough to flash the actual ROM (with its own recovery).
The difference?
fastboot flash boot twrp.zip
this is for flashing TWRP.
vs
fastboot boot twrp.img
this is for booting TWRP.
Also, you can actually install TWRP from within itself. I think the option is called "install into ramdisk" or something like that.
But again...You usually don't need to install TWRP. Just to boot into it, so you can flash whatever ROM you want.
One thing to remember: if you ever want to go back to stock ROM, please, first try to boot into it, and see if the OEM Unlocking option is still ON! If it's not, better NOT lock back the bootloader! Careful with that. You can easily brick your phone!
arsradu said:
Awesome!
You actually don't need to install TWRP. And...it might be better if you don't.
Some ROMs usually come with their own Recovery. PixelExperience for example will have its own recovery. So you don't need to flash TWRP. Just to boot into it, long enough to flash the actual ROM (with its own recovery).
The difference?
fastboot flash boot twrp.zip
this is for flashing TWRP.
vs
fastboot boot twrp.img
this is for booting TWRP.
Also, you can actually install TWRP from within itself. I think the option is called "install into ramdisk" or something like that.
But again...You usually don't need to install TWRP. Just to boot into it, so you can flash whatever ROM you want.
One thing to remember: if you eve want to go back to stock ROM, please, first try to boot into it, and see if the OEM Unlocking option is still checked! If it's not, better NOT lock back the bootloader! Careful with that. You can easily brick your phone!
Click to expand...
Click to collapse
how to flash rom? and which rom is god for me first time?

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