GPS on Google Pixel 3 XL - Google Pixel 3 XL Questions & Answers

Hi,
I'm in the UK and received my Google Pixel 3 XL October 2018 and the GPS was working fine, in January 2019 it started to be spotty, It would take a long to lock onto the satellites and now it doesn't lock on at all. I've installed GPS Test and while it can see up to 30 satellites it can't gain a lock even with AGPS downloaded. I contacted Google and have subsequently received 3 new devices but each had the same issue. Using an iPhone I get a lock straight away. I wondering whether there is a software issue or the Pixels GPS isn't particularly good at locking on
Thanks,
Matthew

Found 30 used 17, accuracy 5m, got a 3D fix in about 5 seconds.

cmlusco said:
Found 30 used 17, accuracy 5m, got a 3D fix in about 5 seconds.
Click to expand...
Click to collapse
Thanks, its very strange, phone has been on for over an hour, no fix, every now and then it gets a partial lock onto one with about 20 SNR but then looses it, it's bright day, no clouds at all, phone has been completely reset. Another phone gets an immediate lock so I can't see it being my location.
Thanks,
Matthew

Do you use a custom ROM?

Hi,
No, it’s the stock Rom with all the updates applied to it.
Thanks,
Matthew

Then I don't see how you could have had four units with problem on GPS.
Unless you're restoring apps with an app like Titanium Backup each time?
Did you try to factory reset?

EMJI79 said:
Then I don't see how you could have had four units with problem on GPS.
Unless you're restoring apps with an app like Titanium Backup each time?
Did you try to factory reset?
Click to expand...
Click to collapse
Hi,
Yes, I've done several factory resets and did an install of GPS Status and Toolbox from the Play Store direct. I don't understand it myself, it could be my location but another phone of mine (iPhone) picks up the satellites immediately so I am not sure what is happening.
Thanks,
Matthew

Mine worked perfectly until I went to Q. Now it locks at first, then loses it almost right away. It never locks again for that particular route. Saturday I went over 20 miles away, and it showed me right by my house... I just sent a bug report to Google. I suppose it's possible that this is a coincidence and it just happened to fail around the time I went to Q. Hopefully I'll find out!

Related

[Q] GPS problems. Can't get a fix!

Hi all,
I have the Desire HD for 2 weeks now but I've only yesterday noted the gps doesn't seem to work... It's a complete stock model, no custom roms or radio's. I'ts just never able to get a fix! Are there other people with problems like this? Could my device be broken?
I have installed a app from the market that tests the gps and it finds no satelites most of the time except one time I checked it found 4 with a very bad signal... Even then in Google Maps or the HTC Locations it didn't get a fix.
Any ideas?
Bump! I have exactly the same problem. Any Advice?
same problem
i HAD this problem, but then i left the GPS on for an entire journey. 45 minutes later it had a fix and ive never had any problems getting a fix within a minute since.
i dont think the phone knows what side of the globe its on the first time, so maybe it just needs a loooong time the first time.
Most GPS devices need to download a file known as an almanac. This determines where satellites will be at specified times.
This file can take a while to download as GPS is purely passive. I'm not sure if the DHD is A-GPS (Assisted). This will download the almanac via mobile or wifi data.
This is why sometimes the first GPS lock can take a while.
Try these two programs:
http://www.appbrain.com/app/gps-status-toolbox/com.eclipsim.gpsstatus2
http://www.appbrain.com/app/gps-test/com.chartcross.gpstest
First one is great for diagnostic so it should tell you what is wrong.
I also have the same problem, been driving for about 30mins and nothing..
Sent from my Desire HD using Tapatalk
andyharney said:
Most GPS devices need to download a file known as an almanac. This determines where satellites will be at specified times.
This file can take a while to download as GPS is purely passive. I'm not sure if the DHD is A-GPS (Assisted). This will download the almanac via mobile or wifi data.
This is why sometimes the first GPS lock can take a while.
Click to expand...
Click to collapse
Ok......DHD has A-gps as well
seeing your posts, quite amazed how you did not know this (no pun intended)
dzn said:
Hi all,
I have the Desire HD for 2 weeks now but I've only yesterday noted the gps doesn't seem to work... It's a complete stock model, no custom roms or radio's. I'ts just never able to get a fix! Are there other people with problems like this? Could my device be broken?
I have installed a app from the market that tests the gps and it finds no satelites most of the time except one time I checked it found 4 with a very bad signal... Even then in Google Maps or the HTC Locations it didn't get a fix.
Any ideas?
Click to expand...
Click to collapse
1st gps-fix is a pain, after it will all get better....search for my posts, you'll see that this has been asked several times (don't want to be a b**ch but, please use the search button as well) and in general, 1st fix takes some time, 2nd is fast (like <2 min).
At this moment, while I thought my gps fix was very bad (and as I own one, if not the, of the 1st DHD batches, it was not abnormal to think that it also had gps probs) it now fixes within 1 minute....
Problematic piece of device for me for GPS.
Got mine a cpl of days ago , downloaded the apps above but still nothing i will give it one more try.
Sent from my Desire HD using Tapatalk
kermez said:
Try these two programs:
http://www.appbrain.com/app/gps-status-toolbox/com.eclipsim.gpsstatus2
http://www.appbrain.com/app/gps-test/com.chartcross.gpstest
First one is great for diagnostic so it should tell you what is wrong.
Click to expand...
Click to collapse
I tried both GPS apps. And immediately after that, I was able to get GPS satellite lock on within 20s.
Guys regarding the GPS, all of us we face an issue. It can not lock the satellites quickly. Especially for the people like me who are HTC HD2 owners as well. I was waiting only few seconds. (cooked rom). We MUST forget that now. It's an issue for all of the android devices. Even with the device of the Nexus. So we must live with that. Sometimes it will lock the satellites in 1 min or 30 secs, some other time in 2-3 mins. I searched also in the internet and i found so many complains regarding the GPS and hopefully not only from DHD users
f9cator said:
I tried both GPS apps. And immediately after that, I was able to get GPS satellite lock on within 20s.
Click to expand...
Click to collapse
Yep, I had also that problem but then red at forums that only way to lock as fast as you can satellite is to use first one for locking over internet and after that it's much easier to find satellite. Whenever you have problem with locking or need gps asap first program should provide you with fast satellite find.
Btw gps on dhd is so good that I have sold my old garmin - simply it's obsolete and now I have only to purchase official car holder.
Most of the times is more difficult to get a fix in a speeding car.
In the opposite case is generally faster to get a sat fix.
So I've been using my DHD for 3 weeks now (stock model as well, no root) and here are two issues with GPS that I noticed and have no idea what to do with it.
1. The same problem as described in first post. Every once in a while my GPS just cannot get a fix. I installed GPS Test app. Normally it finds around 6-7 satellites, they are all in use, the yellow indicator in GPS status bar goes green and my location appears on mini-map.
However there are situations when GPS Test says that there is 1 to 5 satelites in view, later on they also apper to be in use, but GPS status doesn't change to green and my actual location doesn't show. It's not a problem of visibility or my location - the GPS can get a fix today and not work tomorrow at the very same place.
I have no idea if this can be fixed, so any help appreciated.
2. This is not really an issue, just something that I find quite disturbing. I'm using this traffic app (Yandex Maps for those of you in Russia). It shows current traffic condition on the map + your current location if you have GPS. So each time I lock my DHD (press the button on the top) the GPS is immedietly switched off. So when I unlock the screen to see the map again it takes from few seconds to a minute or even more to update my current position. Sometimes it doesn't happen at all (see problem #1). I understand it's probably done to save battery but I would prefer continuously working GPS than saving battery. Is there any way to set GPS to always working mode?
Thanks in advance to everyone who can help. Cheers
Hi,
I read all you guys said and after trying both the apps and refreshing my agps data manually I now get 6-7 satellites which is good I think?
So for all of you with the same problem, just stay outside for a moment and make sure you have a data-connection. Then use the GPS Status app and refresh your agps data manually. It should work... It did for me!
Ps. I think my Desire, not the HD, used to see 11 satellites? Is that possible? Does this mean 6-7 is kind of weak?
dzn said:
Hi,
I read all you guys said and after trying both the apps and refreshing my agps data manually I now get 6-7 satellites which is good I think?
So for all of you with the same problem, just stay outside for a moment and make sure you have a data-connection. Then use the GPS Status app and refresh your agps data manually. It should work... It did for me!
Ps. I think my Desire, not the HD, used to see 11 satellites? Is that possible? Does this mean 6-7 is kind of weak?
Click to expand...
Click to collapse
Just to make it clear - to manually refresh AGPS using GPS Status - you need to go to Menu->Tools->Manage A-GPS state->Download?
I'm not outside now, but will try it once I have problems getting a fix.
And yes, 11 sats is possible. 6-7 is more than enough though.
Stand still to get a fix? Harder when you are speedy, I think.
Sent from my Desire HD using XDA App
Your movement speed has no impact on how quickly you get a lock. Remember, these satellites are in orbit traveling alot faster than your 30 - 70mph.

Nexus 7 LTE Deb Multitouch and GPS issue

Hi anyone experiencing multitouch and/or GPS issues?
My friend is in Canada and just bought one for me. She's coming back to Singapore in 2 weeks and is helping me test it first in Canada. The unit prompted to update when started up which she did. I'm waiting for her to reply me what build it is at now.
I told her to download the Yet Another Multitouch Test and she tried dragging her fingers around. With a single finger a red blob follows her finger around but sometimes a blue blob appears right next to it briefly. With 2 fingers, when she was dragging 2 fingers around a green blob appeared a few cm away once. She did say she noticed sometimes using it normally that it was a bit unresponsive/slow.
For the GPS, I wasn't sure how to test it. I got her to use either maps or GPS Status and Toolbox. The first time she said it looked like the gps fix was ok for 45minutes (in maps). She DID NOT REBOOT and it managed to relock. The 2nd time was on GPS Status 18 minutes. The 3rd time the fix lasted for 19 minutes. But after that one, the 4th time it couldn't find a lock even after waiting more than an hour. She was testing it indoors so I asked her to leave the gps status toolbox on while driving to have a better test. Anyone experienced this? I thought that the GPS issue was such that once you lost the status, you couldn't get it back without reboot. But my friend said the relock was successful at least twice (indoors).
I also told her to try clearing the AGPS data and refresh data using the GPS Status and Toolbox, she will try that later.
quarian said:
Hi anyone experiencing multitouch and/or GPS issues?
My friend is in Canada and just bought one for me. She's coming back to Singapore in 2 weeks and is helping me test it first in Canada. The unit prompted to update when started up which she did. I'm waiting for her to reply me what build it is at now.
I told her to download the Yet Another Multitouch Test and she tried dragging her fingers around. With a single finger a red blob follows her finger around but sometimes a blue blob appears right next to it briefly. With 2 fingers, when she was dragging 2 fingers around a green blob appeared a few cm away once. She did say she noticed sometimes using it normally that it was a bit unresponsive/slow.
For the GPS, I wasn't sure how to test it. I got her to use either maps or GPS Status and Toolbox. The first time she said it looked like the gps fix was ok for 45minutes (in maps). She DID NOT REBOOT and it managed to relock. The 2nd time was on GPS Status 18 minutes. The 3rd time the fix lasted for 19 minutes. But after that one, the 4th time it couldn't find a lock even after waiting more than an hour. She was testing it indoors so I asked her to leave the gps status toolbox on while driving to have a better test. Anyone experienced this? I thought that the GPS issue was such that once you lost the status, you couldn't get it back without reboot. But my friend said the relock was successful at least twice (indoors).
I also told her to try clearing the AGPS data and refresh data using the GPS Status and Toolbox, she will try that later.
Click to expand...
Click to collapse
I had the GPS issue that was fixed with a software update. Prior to the update, when I tried to use Waze or Google navigation, it would lose the GPS lock within 15 minutes, often sooner. After the update, I have never lost GPS lock during navigation. My longest drives are about 2 hours. Tell your friend to test it during a long drive, but if you got the software update, you should be all set.
I can't comment regarding the multi touch issue, I haven't noticed any such problems on either of my N7 tablets (WiFi, and LTE), and haven't tested for it.
Sent from my GT-P7510 using xda app-developers app
multitouch problem seems very common, since I have read a lot of complaint related to the touch screen, I checked my screen as soon as I got it , and tested with Antutu which is a universal test tool, the result was frustrating as well-- UPPER PART of the screen functions insensitively compared to the lower part. It is a hardware malfunction clearly. What the hell did Asus react to it? We'll wait and see.
Sent from my Nexus 7 using XDA Premium 4 mobile app
Well update..my friend brought the nexus 7 out for a drive. Just a normal journey, not a long one. Am I right in saying the ones with problems cannot relock without rebooting and if mine can relock without reboot it means it's got normal working GPS?
Also, the build (after the initial update) is JLS36C. Which according to this Deb thread: http://forum.xda-developers.com/showthread.php?t=2448352 should be the latest I think.

[Q] No GPS lock after KitKat update

I recently updated my unrooted phone to OTA Kitkat and in hindsight wish I didn't. The GPS that worked flawlessly in 4.3 is no longer locking with the satellites( at max 3 or 4 fixes) and Navigation has become useless. I installed GPS Status and performed the usual steps(reset, get xtra data) to get a lock but several minutes would pass by before a single satellite was found. This was done outside under a clear sky. Has anyone run into this issue after the update? Any advice is appreciated.
Not sure why that might be happening.
Especially on a unrooted device.
I assume you don't have a custom reovery or anything like that either correct?
I would first try going into the recovery and wiping cache and rebooting.
Sometimes if old data is held there I remember that causing issues on my vibrant a while back.
If that don't work you might need to try a master reset of the phone and see if that fixes the problem.
If you are worried about loosing app data you can get Helium Backup from the market and backup apps and their data.
Just needs a computer to trigger it at first that is running windows, since you are not rooted.
TheArtiszan said:
Not sure why that might be happening.
Especially on a unrooted device.
I assume you don't have a custom reovery or anything like that either correct?
I would first try going into the recovery and wiping cache and rebooting.
Sometimes if old data is held there I remember that causing issues on my vibrant a while back.
If that don't work you might need to try a master reset of the phone and see if that fixes the problem.
If you are worried about loosing app data you can get Helium Backup from the market and backup apps and their data.
Just needs a computer to trigger it at first that is running windows, since you are not rooted.
Click to expand...
Click to collapse
Thanks for the suggestions. Here's what I did since I didn't want to reset the phone. I downloaded GPS Test and went outside in the Minnesota cold and waited for satellite fix. After 13 minutes, the phone found 7 satellites. I hopped into my car and started google navigation and drove for half an hour from work to home. Everything worked fine all the way home. An hour later I wanted to see if the GPS issue was truly gone and to my dismay after waiting for 10 minutes it didn't get a fix. This is really a bummer that the KitKat upgrade did something to the GPS functionality that it's taking so long to set the gps location compared to the 20 seconds under 4.3
I will give another try tomorrow and then will probably factory reset and start anew.
samaruf said:
Thanks for the suggestions. Here's what I did since I didn't want to reset the phone. I downloaded GPS Test and went outside in the Minnesota cold and waited for satellite fix. After 13 minutes, the phone found 7 satellites. I hopped into my car and started google navigation and drove for half an hour from work to home. Everything worked fine all the way home. An hour later I wanted to see if the GPS issue was truly gone and to my dismay after waiting for 10 minutes it didn't get a fix. This is really a bummer that the KitKat upgrade did something to the GPS functionality that it's taking so long to set the gps location compared to the 20 seconds under 4.3
I will give another try tomorrow and then will probably factory reset and start anew.
Click to expand...
Click to collapse
Something is amiss in 4.4.2 GPS. I had the same trouble, although with GE 4.4.2 ROM and not the official OTA.
What I did was to restore my original 4.3 ROM (dbombROM) followed by restore of GE, wiping cache and dalvik cache both times. I can't explain why that helped. But it restored my GPS function. While I was not able to get a lock for many many minutes, I get a lock now within few seconds (10-15 seconds may be).
Note that when I went back to 4.3 ROM, the GPS did not work in 4.3 either, while it was working fine just before upgrading to 4.4.2... So, lot of mystery there! But try restoring 4.3 ROM and restoring 4.4.2 again.
---------- Post added at 11:40 PM ---------- Previous post was at 11:39 PM ----------
Oh...you said unrooted. Most likely you don't have nandroid backups of previous ROMs. Sorry man!
I'd try the faster fix app: https://www.google.com/search?clien......1c.1.37.mobile-gws-hp..1.8.789.USXOSBGtK7o
Sent from my SGH-M919 using XDA Premium 4 mobile app
samaruf said:
I recently updated my unrooted phone to OTA Kitkat and in hindsight wish I didn't. The GPS that worked flawlessly in 4.3 is no longer locking with the satellites( at max 3 or 4 fixes) and Navigation has become useless. I installed GPS Status and performed the usual steps(reset, get xtra data) to get a lock but several minutes would pass by before a single satellite was found. This was done outside under a clear sky. Has anyone run into this issue after the update? Any advice is appreciated.
Click to expand...
Click to collapse
Glad to hear that I am not the only one. This is my 3rd replacement phone already. The first phone was completely replaced because the battery was overheated and drained within 3 hours. The second phone was replaced because of the GPS locked issue. The third one which is the one I am using right now is having the same issue. I noticed the issue after I did the OTA from 4.3.
I also noticed that if GPS cannot be locked, pull down the menu, either switch off turn back on the airplane mode or the GPS will immediately patch the problem. It's just an inconvenient when you need to reach at the phone clipped at the windshield from the driver seat when cruising 70 mph without a long hand or worst... need to do that in traffic packed road.
I almost got the same issue before. I just rooted the phone and flashed the custom rom. Now it works

GPS Issue on stock 4.5.0

Since upgrading to OOS 4.5.0, my GPS has been having issues locking in. When I start navigation, the GPS does not seem to lock a location and it navigates as if the GPS is turned off (every few minutes it moves my location but not to my exact location). If I reboot and start navigation again, it starts working sometimes. Lots of GPS threads but none that I saw depicting an issue similar to mine. Anyone else have this issue?
shobuddy said:
Since upgrading to OOS 4.5.0, my GPS has been having issues locking in. When I start navigation, the GPS does not seem to lock a location and it navigates as if the GPS is turned off (every few minutes it moves my location but not to my exact location). If I reboot and start navigation again, it starts working sometimes. Lots of GPS threads but none that I saw depicting an issue similar to mine. Anyone else have this issue?
Click to expand...
Click to collapse
I have the same issue on latest beta, and I think it already started some beta versions ago. Sometimes going into airplane mode, waiting a minute, and switching all back on helps, sometimes a reboot is needed. If I'm stuck in "GPS not working"-state, I can see with GPS helper apps that satellites are detected, just never locked onto, regardless of signal strength. I just started rebooting my mobile each morning, this has at least mitigated the problem a bit. Nevertheless, I had situations where I was in a hurry and just needed navigation or my present position, and it was very annoying that Google Maps thought I was 250m away (positioning me without GPS) and never locked onto my position.
TheMaster17 said:
I have the same issue on latest beta, and I think it already started some beta versions ago. Sometimes going into airplane mode, waiting a minute, and switching all back on helps, sometimes a reboot is needed. If I'm stuck in "GPS not working"-state, I can see with GPS helper apps that satellites are detected, just never locked onto, regardless of signal strength. I just started rebooting my mobile each morning, this has at least mitigated the problem a bit. Nevertheless, I had situations where I was in a hurry and just needed navigation or my present position, and it was very annoying that Google Maps thought I was 250m away (positioning me without GPS) and never locked onto my position.
Click to expand...
Click to collapse
I forgot to mention that rebooting resolves the issue. That said, if I reboot and get the GPS to work and navigate somewhere, when I use the GPS again, say 20 minutes later, it has the same issue and has to be rebooted again. So for me, a single reboot per day does not seem to work.
this issue has been present for months, on both stable and beta builds, on OOS and custom ROMs
used to think OP3/T was a great phone, but now it's not even great for what you pay given GPS navigation is nonfunctional
Hey, a user posted a gps fix. Works great for me so far. Have a look in this thread. Hope it helps!
Dabarr said:
Hey, a user posted a gps fix. Works great for me so far. Have a look in this thread. Hope it helps!
Click to expand...
Click to collapse
One of my friend had this GPS issue but now it is fixed.I guess the OTA update fixed that
Dabarr said:
Hey, a user posted a gps fix. Works great for me so far. Have a look in this thread. Hope it helps!
Click to expand...
Click to collapse
This is not a fix, this is a workaround and it requires an unlocked bootloader
shobuddy said:
Since upgrading to OOS 4.5.0, my GPS has been having issues locking in. When I start navigation, the GPS does not seem to lock a location and it navigates as if the GPS is turned off (every few minutes it moves my location but not to my exact location). If I reboot and start navigation again, it starts working sometimes. Lots of GPS threads but none that I saw depicting an issue similar to mine. Anyone else have this issue?
Click to expand...
Click to collapse
Yes, same here. [emoji20]
Gesendet von meinem ONEPLUS A3000 mit Tapatalk
Hi, i have same problem, Yesterday i flash the rom freedom et and i can use the gps 3 hours without problems
It's been around for months, sadly. Every update I'm hopeful that it will get fixed

GPS issues

So I have noticed when I am going on long trips that my GPS keeps bugging out on google maps. At first I thought it was maps being weird but now I'm starting to think its the GPS in the phone itself. I'll be driving down the highway and it will suddenly start pointing the other direction like i just made a turn. After about a tenth to a quarter of a mile it will correct itself. Over the course of a 200 mile trip it did this every few minutes. Sometimes it would think that I had pulled off the offramp when I was still cruising highway speeds. This and the camera issues are making me seriously consider selling this phone and getting something different...
Krazy_Calvin said:
So I have noticed when I am going on long trips that my GPS keeps bugging out on google maps. At first I thought it was maps being weird but now I'm starting to think its the GPS in the phone itself. I'll be driving down the highway and it will suddenly start pointing the other direction like i just made a turn. After about a tenth to a quarter of a mile it will correct itself. Over the course of a 200 mile trip it did this every few minutes. Sometimes it would think that I had pulled off the offramp when I was still cruising highway speeds. This and the camera issues are making me seriously consider selling this phone and getting something different...
Click to expand...
Click to collapse
In Google maps click your location (little blue dot), then in the bottom left hand side click calibrate compass. I was having the exact same issue until I did this.
I have tried doing the calibration and it still wont get better than "low" accuracy. Do you get better than low?
Mines medium right now. I remember when I was having issues it showed low too. I had to get out of my car and do the compass calibration again as for some reason it wouldn't move off of low every time I tried in my car.
Yeah it's terrible. Hoping someone else has some fixes
Same annoying gps issues here as well
Just happened today for the first time. No clouds or building, I was out in the open. Marker flipped 180° 3-4 times while I approached a stoplight... hard to know which way to turn.
Makes me think this might be related to the recent 10.0.6 update?
skelzer said:
Just happened today for the first time. No clouds or building, I was out in the open. Marker flipped 180° 3-4 times while I approached a stoplight... hard to know which way to turn.
Makes me think this might be related to the recent 10.0.6 update?
Click to expand...
Click to collapse
Yes, that is exactly my lips around a hundred and eighty degrees numerous times. Takes forever for it to get oriented and it still sometimes gets off the kilter. I have noticed this since 10. 0.4
skelzer said:
Just happened today for the first time. No clouds or building, I was out in the open. Marker flipped 180° 3-4 times while I approached a stoplight... hard to know which way to turn.
Makes me think this might be related to the recent 10.0.6 update?
Click to expand...
Click to collapse
The first time I noticed this issue was November the 8th when I was driving north for 3 hours. It was obviously happening where it would do that marker flipping around. This last sunday i went on another trip and was still noticing the issue often. It even caused me problems when I was walking around downtown Kansas City trying to find a venue. I had to ask somebody to point me in the right direction because the thing couldn't decide where i needed to go. I have reached out to the oneplus support and i'm waiting for further instructions from them. ... here... ill copy paste the email.
Thank you for contacting OnePlus Customer Support.
We apologize for the inconvenience that this has caused you. As we understand your concern. Please do not worry, we will surely help you with the best possible ways available.
Kindly help us with the below details:
1. Did the issue start post update?
2. Which is the current OS version on the device?
3. Does the issue occur Randomly or Always?
We request you to follow the below troubleshooting steps so that it could fix your issue:
1. Go to Settings- Location- Mode, select High accuracy, switch GPS on.
2. Check the environment, test the GPS in an open and empty place, because GPS used indoors can be blocked.
3. Use different apps to check whether there is the same problem.
4. Disable or Uninstall Security apps as it may limit the authority of the GPS in some apps.
We would also request you to do a network reset on the device so the issue can be resolved:
Network Reset:
Settings>> Backup and Reset>> Network setting Reset>>Reset setting
To assist you will be our pleasure, help us to help you. Request you to reply within the next 5 days as after that the ticket will be auto-closed".
Regards,
Phillip Smith
OnePlus Customer Support
Click to expand...
Click to collapse
Problem with their instructions is i cant seem to find a way to turn the GPS mode to high accuracy as described. anybody know where it might be?
Thank you for connecting back to us.
I understand that you are not able to find the high accuracy settings on OnePlus 7T. Please do not worry, I request you to clear the device cache to fix this issue.
Please follow below steps to clear the cache:
Clear Cache -
- Power off your device.
- Press the power key + volume down for a few seconds.
- Select English.
- Tap on Wipe data and cache.
- Tap on Wipe Data and cache again.
- Tap on Yes to confirm data and cache wipe.
- Wait for the wipe process to complete.
- Reboot phone.
If you had any further questions please reply to us within the 5 days as after that the ticket will be auto-closed.
Click to expand...
Click to collapse
Will this just completely wipe my phone if i follow the instructions? I seriously don't want to do that especially if it might not even fix anything.
Krazy_Calvin said:
Will this just completely wipe my phone if i follow the instructions? I seriously don't want to do that especially if it might not even fix anything.
Click to expand...
Click to collapse
No, it will not wipe the phone unless you select that option to wipe data or factory reset.
Well i will tell it to just wipe the cache... i am pretty positive whoever was handling the support just gave me instructions to wipe the whole phone though. lol. im not doing that.
Edit:
Wow... so frustrating... When I tried to do those functions the thing asked for a password. It wasn't my pin or my normal password i use. I have no idea what it was asking for but it gave a forgot password option to reset the phone. I reset the phone.
Also... its that easy to reset this phone?
Ok... Well after resetting my phone completely booted up, installed the latest patches and now when I check the accuracy in the maps it checks out high. Hopefully it stays that way.
Krazy_Calvin said:
Ok... Well after resetting my phone completely booted up, installed the latest patches and now when I check the accuracy in the maps it checks out high. Hopefully it stays that way.
Click to expand...
Click to collapse
Did you lose root?
---------- Post added at 03:05 AM ---------- Previous post was at 03:04 AM ----------
Krazy_Calvin said:
Well i will tell it to just wipe the cache... i am pretty positive whoever was handling the support just gave me instructions to wipe the whole phone though. lol. im not doing that.
Edit:
Wow... so frustrating... When I tried to do those functions the thing asked for a password. It wasn't my pin or my normal password i use. I have no idea what it was asking for but it gave a forgot password option to reset the phone. I reset the phone.
Also... its that easy to reset this phone?
Click to expand...
Click to collapse
So, did you end up losing all your data?
I was never root in the first place. All my data is in the google cloud. I just had to go through the annoyance of setting up all my settings and icons since they didn't stick.
Well I know it's not 7T, but I had horrible GPS on the 6T and 7 Pro models both. Neither had ok accuracy, no matter what I did. It would lose GPS signal on street, in car, on foot. OnePlus is just super horrible at GPS, and I have no clue why. Like why it is not acknowledged and why they won't fix it.
My recommendation is to try a reboot and/or use Google Maps when this happens. I am a fan of Waze, I prefer it much over Maps (speed limits). But in Waze and any other 3rd party GPS app - it struggles to find me way more than Maps. That said, your GPS won't magically fix itself in Maps. It will be just a tiny teeny bit better. So like.. from super horrible bad it will go to christ this is a horrible gps. It may still help in a pinch.
GPS issue
h8Aramex said:
Well I know it's not 7T, but I had horrible GPS on the 6T and 7 Pro models both. Neither had ok accuracy, no matter what I did. It would lose GPS signal on street, in car, on foot. OnePlus is just super horrible at GPS, and I have no clue why. Like why it is not acknowledged and why they won't fix it.
My recommendation is to try a reboot and/or use Google Maps when this happens. I am a fan of Waze, I prefer it much over Maps (speed limits). But in Waze and any other 3rd party GPS app - it struggles to find me way more than Maps. That said, your GPS won't magically fix itself in Maps. It will be just a tiny teeny bit better. So like.. from super horrible bad it will go to christ this is a horrible gps. It may still help in a pinch.
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Click to collapse
..in setting, turn off :Google location accuracy - improve location accuracy , and wi-fi and bluetooth scanning. It works for me
(source: https://forums.oneplus.com/threads/gps-issue.1113746/page-2)
georgito said:
..in setting, turn off :Google location accuracy - improve location accuracy , and wi-fi and bluetooth scanning. It works for me
(source: https://forums.oneplus.com/threads/gps-issue.1113746/page-2)
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Interesting, thank you, I will try that.
I mean in my testing, I actually put different phones next to each other and tested GPS Signal strength.
The 7 Pro basically has a much worse signal than any other phone I tested. It's dark orange/red. Every other phone is at least yellow.
Just install "GPS Status" from Play Store, put your phone besides whatever other phone and prepare to get shocked.
https://forum.xda-developers.com/attachment.php?attachmentid=4938075&stc=1&d=1580304335
https://forum.xda-developers.com/attachment.php?attachmentid=4938077&stc=1&d=1580304335
Hello,
Posting this in case others are still searching for a gps accuracy fix on the Oneplus 7t phone.
I may have found a workaround for the gps accuracy issues on the 7t. Fwiw, I'm using the Verizon version, on a HD1905, with the latest March update 10.0.0.HD65AA. I was experiencing all the same issues, and sadly the March update didn't seem to make any improvement. I've only had the phone for a few days, and was very disappointed w/ the gps performance. Tried everything including wiping the phone clean (I didn't realize the gps was wonky until I spent a couple days migrating everything over), and nothing worked -- it would immediately boot and have wildly wrong gps location, or the lock would seem to phase in an out. If it wasn't for the shelter in place order, I probably would have returned it.
After much trial and error, I found a workaround that seems to work. Even tested on our walk around today with Gaia and it correctly tracked our path.
1) put phone into airplane mode
2) reboot, and leave in airplane mode after reboot
3) run google maps, wait for lock, should be accurate
4) turn off airplane mode
5) test gps -- it should work better
If you reboot while normal networking is enabled, the gps would fail every time -- never accurate. But when networking is completely shutdown when the GPS radio is turned on, it seems to work as expected. Using the 'GPS test' app, my accuracy goes from 100m/ no lock, to approx. 3M 3d-lock, just sitting inside on my desk, and it maintains it. I'd say my old Pixel phone still has slightly better gps accuracy overall, but this is very usable now. And, I don't reboot very often -- phone is always charged, etc, so the workaround is doable for me. If I do need to reboot, just have to remember to use airplane mode first. Otherwise, seems to work as expected now.
Hope that helps someone.
beyondcrazy said:
Hello,
Posting this in case others are still searching for a gps accuracy fix on the Oneplus 7t phone.
I may have found a workaround for the gps accuracy issues on the 7t. Fwiw, I'm using the Verizon version, on a HD1905, with the latest March update 10.0.0.HD65AA. I was experiencing all the same issues, and sadly the March update didn't seem to make any improvement. I've only had the phone for a few days, and was very disappointed w/ the gps performance. Tried everything including wiping the phone clean (I didn't realize the gps was wonky until I spent a couple days migrating everything over), and nothing worked -- it would immediately boot and have wildly wrong gps location, or the lock would seem to phase in an out. If it wasn't for the shelter in place order, I probably would have returned it.
After much trial and error, I found a workaround that seems to work. Even tested on our walk around today with Gaia and it correctly tracked our path.
1) put phone into airplane mode
2) reboot, and leave in airplane mode after reboot
3) run google maps, wait for lock, should be accurate
4) turn off airplane mode
5) test gps -- it should work better
If you reboot while normal networking is enabled, the gps would fail every time -- never accurate. But when networking is completely shutdown when the GPS radio is turned on, it seems to work as expected. Using the 'GPS test' app, my accuracy goes from 100m/ no lock, to approx. 3M 3d-lock, just sitting inside on my desk, and it maintains it. I'd say my old Pixel phone still has slightly better gps accuracy overall, but this is very usable now. And, I don't reboot very often -- phone is always charged, etc, so the workaround is doable for me. If I do need to reboot, just have to remember to use airplane mode first. Otherwise, seems to work as expected now.
Hope that helps someone.
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Click to collapse
thanks for posting this. Wow. That is a lot of headache to run through. I will try that as well. As I absolutely can't stand the GPS on this phone.
I have also found a workaround, although it involves toggling the location settings on and off. IE toggling the Wi-Fi and Bluetooth scanning on and off. Generally this works for me, although sometimes I have to reboot the phone

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