[SW FAILURE] Lost all pictures on mate 20 - Huawei Mate 20 Questions & Answers

Hi Guys,
yesterday my wife was deleting a couple of pictures from the gallery, and suddently the phone started deleting all of them.
I trust her in saying she didn't select them all since she also told me that the screen was displaying "deleting 3 elements".
She was fast enough to power down the phone but nevertheless all pictures are gone.
I tried with some tool found on the web but said tools were not able to recover any deleted pictures.
It's a non rooted phone, everything stock, 6 months device.
It's just for the value of the pictures of our kid inside of the phone that I'm writing here and yes I know backup should have been made, but alas they were not made...
We recovered something through friends and whatsapp but most are gone.
If anyone has some idea please I'm all ears
Best regards and thanks to you all, it's a great community

kidamnesiac said:
Hi Guys,
yesterday my wife was deleting a couple of pictures from the gallery, and suddently the phone started deleting all of them.
I trust her in saying she didn't select them all since she also told me that the screen was displaying "deleting 3 elements".
She was fast enough to power down the phone but nevertheless all pictures are gone.
I tried with some tool found on the web but said tools were not able to recover any deleted pictures.
It's a non rooted phone, everything stock, 6 months device.
It's just for the value of the pictures of our kid inside of the phone that I'm writing here and yes I know backup should have been made, but alas they were not made...
We recovered something through friends and whatsapp but most are gone.
If anyone has some idea please I'm all ears
Best regards and thanks to you all, it's a great community
Click to expand...
Click to collapse
She mistakenly selected all to delete..
But she has bin so she did delete twice???
Does she have Google photos active?

PhoneTechShop said:
She mistakenly selected all to delete..
But she has bin so she did delete twice???
Does she have Google photos active?
Click to expand...
Click to collapse
No she didn't select them all. She only selected 3 of them. A system failure, or bug, caused the phone os to start delete everything from the gallery. Photos were never transferred to the bin, which happens when you willingly delete them. Sadly we did not have Google Photos active, so we're not able to recover them from the cloud.
Do you think there's a chance of getting them back somehow. I've tried with commonly know recovery software but they require root for deep scan, and the booloader is unlockable... :crying:

kidamnesiac said:
No she didn't select them all. She only selected 3 of them. A system failure, or bug, caused the phone os to start delete everything from the gallery. Photos were never transferred to the bin, which happens when you willingly delete them. Sadly we did not have Google Photos active, so we're not able to recover them from the cloud.
Do you think there's a chance of getting them back somehow. I've tried with commonly know recovery software but they require root for deep scan, and the booloader is unlockable... :crying:
Click to expand...
Click to collapse
No photos gone... Really weird how she done it.. This never happens... She musted done something else..

Sorry to here that.
To the best of my knowledge. If you really want to recover the images, you need to keep the phone turn off until you can find the way to recover it. If you keep using it all your data will be overwritten.
I have not been hacking Android device for a while. For Qualcomm devices, you may force the device to enter the flashing mode which can be used to dump ram data from flash memory of the phone (e.g., using dd command). Also, you need to know number of memory block in order to do that.
After getting all raw memory (flash) image from you phone. You can you generic linux photo recovery tool to recover you files.
You might read more from this post.
https://forum.xda-developers.com/android/development/guide-fixing-hard-bricks-t3403868
https://www.forensics-matters.com/2018/07/08/dump-android-partition-for-forensics/
However, you need to do quite a lot of research. For example, how to force Huawei device into a download mode (like Qualcomm), how to dump raw memory from the mainboard, etc.
kidamnesiac said:
Hi Guys,
yesterday my wife was deleting a couple of pictures from the gallery, and suddently the phone started deleting all of them.
I trust her in saying she didn't select them all since she also told me that the screen was displaying "deleting 3 elements".
She was fast enough to power down the phone but nevertheless all pictures are gone.
I tried with some tool found on the web but said tools were not able to recover any deleted pictures.
It's a non rooted phone, everything stock, 6 months device.
It's just for the value of the pictures of our kid inside of the phone that I'm writing here and yes I know backup should have been made, but alas they were not made...
We recovered something through friends and whatsapp but most are gone.
If anyone has some idea please I'm all ears
Best regards and thanks to you all, it's a great community
Click to expand...
Click to collapse

jskasia said:
Sorry to here that.
To the best of my knowledge. If you really want to recover the images, you need to keep the phone turn off until you can find the way to recover it. If you keep using it all your data will be overwritten.
I have not been hacking Android device for a while. For Qualcomm devices, you may force the device to enter the flashing mode which can be used to dump ram data from flash memory of the phone (e.g., using dd command). Also, you need to know number of memory block in order to do that.
After getting all raw memory (flash) image from you phone. You can you generic linux photo recovery tool to recover you files.
You might read more from this post.
https://forum.xda-developers.com/android/development/guide-fixing-hard-bricks-t3403868
https://www.forensics-matters.com/2018/07/08/dump-android-partition-for-forensics/
However, you need to do quite a lot of research. For example, how to force Huawei device into a download mode (like Qualcomm), how to dump raw memory from the mainboard, etc.
Click to expand...
Click to collapse
Thanks for the heads up, will surely do the reading required, though from the look I gave, it seems root is always required to access those kind of data. And rooting this Huawei proves to be quite impossible without the unlocked bootloader. Well one may say there're just pics and videos, but the first words of my son.... ?

kidamnesiac said:
Thanks for the heads up, will surely do the reading required, though from the look I gave, it seems root is always required to access those kind of data. And rooting this Huawei proves to be quite impossible without the unlocked bootloader. Well one may say there're just pics and videos, but the first words of my son.... ?
Click to expand...
Click to collapse
you won't be able to recover them as windows doesn't see the drive as normal mass storage from the phones .. so once u open some recovery software it won't see that drive.. I already tried...

Firstly, it seems hopeless, honestly.
Secondly, we might discuss for the sake of knowledge only. I didn't mean to mount phone storage from windows.
What I meant so far was to access all phone data using "flashing mode" which is used to repaire bricked device. The dumped data should be in form of raw memory data (I used to mount the raw memory image of the phone to find the key to unlock bootloader). By using the similar approach as data recovery (linux based), we might be able to recover files data from the phone.
If you seriously need data you might talk to this group of people (https://hcu-client.com/) and see if they could dump all data from the phone using their repair kit.
PhoneTechShop said:
you won't be able to recover them as windows doesn't see the drive as normal mass storage from the phones .. so once u open some recovery software it won't see that drive.. I already tried...
Click to expand...
Click to collapse

jskasia said:
Firstly, it seems hopeless, honestly.
Secondly, we might discuss for the sake of knowledge only. I didn't mean to mount phone storage from windows.
What I meant so far was to access all phone data using "flashing mode" which is used to repaire bricked device. The dumped data should be in form of raw memory data (I used to mount the raw memory image of the phone to find the key to unlock bootloader). By using the similar approach as data recovery (linux based), we might be able to recover files data from the phone.
If you seriously need data you might talk to this group of people (https://hcu-client.com/) and see if they could dump all data from the phone using their repair kit.
Click to expand...
Click to collapse
But his phone is not bricked.. they just deleted photos.. and god knows when and they already been using phone for long time .. so it is already overwritten

PhoneTechShop said:
But his phone is not bricked.. they just deleted photos.. and god knows when and they already been using phone for long time .. so it is already overwritten
Click to expand...
Click to collapse
Phone has been switched off that night immediately, after the test to recovery through standard software failed...

kidamnesiac said:
Hi Guys,
yesterday my wife was deleting a couple of pictures from the gallery, and suddently the phone started deleting all of them.
I trust her in saying she didn't select them all since she also told me that the screen was displaying "deleting 3 elements".
She was fast enough to power down the phone but nevertheless all pictures are gone.
I tried with some tool found on the web but said tools were not able to recover any deleted pictures.
It's a non rooted phone, everything stock, 6 months device.
It's just for the value of the pictures of our kid inside of the phone that I'm writing here and yes I know backup should have been made, but alas they were not made...
We recovered something through friends and whatsapp but most are gone.
If anyone has some idea please I'm all ears
Best regards and thanks to you all, it's a great community
Click to expand...
Click to collapse
Hi, I thought that it happened to me only. The same thing happened to me 4 days ago, I tried to delete 1 photo and it has deleted the entire gallery
And in recently deleted trash there was nothing
I used DiskDigger from Play Store but I only recover deleted photos before the system deleted the entire gallery
This I suppose is a serious failure in rom 9.1.0.300
It also happened to another person who removed the entire gallery just by deleting Facebook photos from the gallery on Rom 9.1.0.310
Hopefully, huawei will solve that serious mistake soon.
Google translator

firu.26 said:
Hi, I thought that it happened to me only. The same thing happened to me 4 days ago, I tried to delete 1 photo and it has deleted the entire gallery
And in recently deleted trash there was nothing
I used DiskDigger from Play Store but I only recover deleted photos before the system deleted the entire gallery
This I suppose is a serious failure in rom 9.1.0.300
It also happened to another person who removed the entire gallery just by deleting Facebook photos from the gallery on Rom 9.1.0.310
Hopefully, huawei will solve that serious mistake soon.
Google translator
Click to expand...
Click to collapse
I wasn't even on the latest 9.1 but still on 9.0 Version, but I see I'm not the only one in this situation. I'm trying to get in touch with Huawei but no luck so far other than "sorry for what happened... "

I just want to inform you that while copying leftovers files in preparation for hard resetting the phone I stumbled upon a folder named "recycled" inside a folder named ".Gallery2" inside "Pictures". All our lost pictures and videos were there, just without extensions and with some weird random names.
It's time for me to write a script to rename the files but we're glad that we've got our memories back!

kidamnesiac said:
I just want to inform you that while copying leftovers files in preparation for hard resetting the phone I stumbled upon a folder named "recycled" inside a folder named ".Gallery2" inside "Pictures". All our lost pictures and videos were there, just without extensions and with some weird random names.
It's time for me to write a script to rename the files but we're glad that we've got our memories back!
Click to expand...
Click to collapse
So how did you do it?
You might have some corrupted like you will see half of the picture
---------- Post added at 07:36 ---------- Previous post was at 07:32 ----------
firu.26 said:
Hi, I thought that it happened to me only. The same thing happened to me 4 days ago, I tried to delete 1 photo and it has deleted the entire gallery
And in recently deleted trash there was nothing
I used DiskDigger from Play Store but I only recover deleted photos before the system deleted the entire gallery
This I suppose is a serious failure in rom 9.1.0.300
It also happened to another person who removed the entire gallery just by deleting Facebook photos from the gallery on Rom 9.1.0.310
Hopefully, huawei will solve that serious mistake soon.
Google translator
Click to expand...
Click to collapse
I hink guys when u thought u only deleting one u will hold finger on pic and it will mark it
And you marked all..
Still don't understand how some or how this happened when we have recycle bin.. Where you can restore files... ?

PhoneTechShop said:
So how did you do it?
You might have some corrupted like you will see half of the picture
---------- Post added at 07:36 ---------- Previous post was at 07:32 ----------
I hink guys when u thought u only deleting one u will hold finger on pic and it will mark it
And you marked all..
Still don't understand how some or how this happened when we have recycle bin.. Where you can restore files... ?
Click to expand...
Click to collapse
honestly I did nothing special, once connected to the computer in MTP mode I started transferring the content of the memory just for the sake of what was left, but then to my shocking surprise I found that a folder named ".Gallery2" (thus hidden in android I guess) was inside the pictures folder with lots of content in it.
I then used bunch of powershell code found online to rename the files using the last modified time which was consistent to when the picture was created on the device.
I ended up having to guess based on the dimension if it was JPG or MP4, then manually changed the extension on the wrong ones.
The result is 2201 pictures recoverd and 218 videos recovered. A bunch of the files were corrupeted as you said, but overall I'm glad of the outcome. Phone has been factory reset and now it's serving again as primary driver. this time amazon photos is on by default just in case!

kidamnesiac said:
honestly I did nothing special, once connected to the computer in MTP mode I started transferring the content of the memory just for the sake of what was left, but then to my shocking surprise I found that a folder named ".Gallery2" (thus hidden in android I guess) was inside the pictures folder with lots of content in it.
I then used bunch of powershell code found online to rename the files using the last modified time which was consistent to when the picture was created on the device.
I ended up having to guess based on the dimension if it was JPG or MP4, then manually changed the extension on the wrong ones.
The result is 2201 pictures recoverd and 218 videos recovered. A bunch of the files were corrupeted as you said, but overall I'm glad of the outcome. Phone has been factory reset and now it's serving again as primary driver. this time amazon photos is on by default just in case!
Click to expand...
Click to collapse
But how what software in Windows did you use.. It sounds weird..
Whatever you done u got it....

Congratulations.
Can you post detail (i.e., with picture), explain how to get them back so this will be useful for other people?
kidamnesiac said:
honestly I did nothing special, once connected to the computer in MTP mode I started transferring the content of the memory just for the sake of what was left, but then to my shocking surprise I found that a folder named ".Gallery2" (thus hidden in android I guess) was inside the pictures folder with lots of content in it.
I then used bunch of powershell code found online to rename the files using the last modified time which was consistent to when the picture was created on the device.
I ended up having to guess based on the dimension if it was JPG or MP4, then manually changed the extension on the wrong ones.
The result is 2201 pictures recoverd and 218 videos recovered. A bunch of the files were corrupeted as you said, but overall I'm glad of the outcome. Phone has been factory reset and now it's serving again as primary driver. this time amazon photos is on by default just in case!
Click to expand...
Click to collapse

PhoneTechShop said:
But how what software in Windows did you use.. It sounds weird..
Whatever you done u got it....
Click to expand...
Click to collapse
I did not use any recovery software, just plain Windows Explorer.
When I connected the phone for the last time before the factory reset, I selected MTP, then opened the android device folder with windows explorer and copied the content of the "Pictures" folder on the pc.
Once the folder was done copying, I noticed that a ".Gallery2" folder and inside that folder a "recycle" folder and inside the whole lot of files.
But really, I did nothing more than copying.
And I can confirm that the recycle bin on the device was empty (no file was present), and when using recovery software no file was detected on the device.

jskasia said:
Congratulations.
Can you post detail (i.e., with picture), explain how to get them back so this will be useful for other people?
Click to expand...
Click to collapse
I'm afraid I read your post after deleting the folder from the pc (when I finished renaming all the files, I removed the original recovered folder)
I can try to reconstruct the process and post some screenshots asap

kidamnesiac said:
I did not use any recovery software, just plain Windows Explorer.
When I connected the phone for the last time before the factory reset, I selected MTP, then opened the android device folder with windows explorer and copied the content of the "Pictures" folder on the pc.
Once the folder was done copying, I noticed that a ".Gallery2" folder and inside that folder a "recycle" folder and inside the whole lot of files.
But really, I did nothing more than copying.
And I can confirm that the recycle bin on the device was empty (no file was present), and when using recovery software no file was detected on the device.
Click to expand...
Click to collapse
So you said u didn't use recovery software and in last of your message u saying u been using recovery software???

Related

[Q] How to recover internal files deleted?

I had been searching and googling spending all night awake but couldnt find a "modest" way to restore the deleted files from internal memory of my ZL. I found threads asking the same thing and this one http://forum.xda-developers.com/showthread.php?t=1994705 but its for galaxy phones, despite being for other phone I guess that process could work but its pretty difficult to me to understand all.
Is there a easiest way?
I had tried hexamob recovery, DiskDigger and others apps but it was a failure. I need to recover photo files, .txs, specific .xmls, ect. I need to recover smsbackup&restore files and notes files from colornote dating from 2011
Its 2014 and cant believe yet there is no easy way (those software like android file recovery, android data recovery, etc etc are useless since they cant detect phone´s internal memory.)
Enomine said:
I had been searching and googling spending all night awake but couldnt find a "modest" way to restore the deleted files from internal memory of my ZL. I found threads asking the same thing and this one http://forum.xda-developers.com/showthread.php?t=1994705 but its for galaxy phones, despite being for other phone I guess that process could work but its pretty difficult to me to understand all.
Is there a easiest way?
I had tried hexamob recovery, DiskDigger and others apps but it was a failure. I need to recover photo files, .txs, specific .xmls, ect. I need to recover smsbackup&restore files and notes files from colornote dating from 2011
Its 2014 and cant believe yet there is no easy way (those software like android file recovery, android data recovery, etc etc are useless since they cant detect phone´s internal memory.)
Click to expand...
Click to collapse
try undelete on playstore
Enomine said:
I had been searching and googling spending all night awake but couldnt find a "modest" way to restore the deleted files from internal memory of my ZL. I found threads asking the same thing and this one http://forum.xda-developers.com/showthread.php?t=1994705 but its for galaxy phones, despite being for other phone I guess that process could work but its pretty difficult to me to understand all.
Is there a easiest way?
I had tried hexamob recovery, DiskDigger and others apps but it was a failure. I need to recover photo files, .txs, specific .xmls, ect. I need to recover smsbackup&restore files and notes files from colornote dating from 2011
Its 2014 and cant believe yet there is no easy way (those software like android file recovery, android data recovery, etc etc are useless since they cant detect phone´s internal memory.)
Click to expand...
Click to collapse
flash clockwork recovery , if you dont knows how to flash cwm recovery, rply me your cell information, but if you knows how to flash clockwork recovery then, then in clockwork recovery, mount your internal storage to the pc, mounting will create your internal storage drive in pc not a syncronous device, then use data recovery softwares, download from here http://kickass.to/power-data-recovery-v4-6-0-crack-rezman1984-7z-t2155009.html , then install data recovery software and install the crack, then open recovery softare, then choose your internal storage drive, choose deep scan process, it will deeply scan your internal storage, and try to recover all the files from the day of manufacture, hope you will get your data back ! rply me if you dont knows how to flash clockwork data recovery i will guide you, and rply yours cell os's information also, hit thanks button if i had helped you, i am new in xda developers and want to become senior member !
---------- Post added at 08:45 AM ---------- Previous post was at 08:24 AM ----------
Enomine said:
I had been searching and googling spending all night awake but couldnt find a "modest" way to restore the deleted files from internal memory of my ZL. I found threads asking the same thing and this one http://forum.xda-developers.com/showthread.php?t=1994705 but its for galaxy phones, despite being for other phone I guess that process could work but its pretty difficult to me to understand all.
Is there a easiest way?
I had tried hexamob recovery, DiskDigger and others apps but it was a failure. I need to recover photo files, .txs, specific .xmls, ect. I need to recover smsbackup&restore files and notes files from colornote dating from 2011
Its 2014 and cant believe yet there is no easy way (those software like android file recovery, android data recovery, etc etc are useless since they cant detect phone´s internal memory.)
Click to expand...
Click to collapse
using my above method, you can recover your media files and i guess .xmls also,but no sms and no contact !
I could recover some of the files that I wanted thanks to a very old backup I found in my pc. It wasnt all the updated info I wanted but at least I recovered something. So I get what I got and already give up with that xP. Its a shame about the pictures because those are pics of a Filippa Giordano concert xP. My problem right know its I dont have time because Im taking school tests :/ but the info you gave me sounds good, in theory it may work. I know how to flash clockmood recovery in HTC but I guess is pretty much similar the process with Xperia, If I got time I´ll give it a try, thanks for this info and I hope ppl who are in the same problem could read this and give it a try.
bhavstech said:
try undelete on playstore
Click to expand...
Click to collapse
I guess that works only for external memory, not internal (I havent try it). Anyway thanks.
Enomine said:
I guess that works only for external memory, not internal (I havent try it). Anyway thanks.
Click to expand...
Click to collapse
no it works for both
I don’t know why you people are making it so complicated when we easily all the deleted data from the internal memory using Remo Recover Android. Give a try…
Richard Luis said:
I don’t know why you people are making it so complicated when we easily all the deleted data from the internal memory using Remo Recover Android. Give a try…
Click to expand...
Click to collapse
Remo doesn't work with 4.4.2 (Kitkat)
Android Data Recovery can solve your problem of Samsung internal memory data loss easily and effectively. It allows you scan and preview your lost data from internal memory, as well as deleted files from SD card. Contacts, messages, pictures, and videos can be got back without any difficulties, just following the simple steps below. Now, read on and follow us, know how to recover lost data form Samsung internal memory with this magic program.
cytheriamiller said:
Android Data Recovery can solve your problem of Samsung internal memory data loss easily and effectively. It allows you scan and preview your lost data from internal memory, as well as deleted files from SD card. Contacts, messages, pictures, and videos can be got back without any difficulties, just following the simple steps below. Now, read on and follow us, know how to recover lost data form Samsung internal memory with this magic program.
Click to expand...
Click to collapse
So.. Can i restore my deleted photos and videos ? Because it gone by wipe data...
Yes, it is possible to recover deleted internal files, see this solution: recover files from internal memory
good luck.

[Q] GalaxyNexus Deleted all files after connecting to PC [Help]

So I connected it to my laptop to clean up some of my files and folders and to transfer some things onto my pc.
I remember deleting some folder called Mogo-Audiance or something along those lines, as well as another folder that seemed to be unimportant. I try to then move some music files from the download folder into my Music folder (transferring within the phone at this point) but it says theres some error and it can't be moved. I rebooted and replugged tried again no avail. Then tried moving a picture from phone to the computer. Error message again. Reboot once more and this time when I go into MTP only two files remain: Android and Viber. I check my phone itself and all my photos/videos/music are gone. Apps still remain intact however. I already tried Stellar Phoenix Recovery but it won't detect my phone.
Very frustrated and have no idea how to proceed.....
I attached some screenshots showing empty phone folders on pc and phone itself as well as recovery program being unable to detect phone.
Android 4.3 Jellybean-Carrier: WIND Mobile (Canada)
It cannot detect phone because it needs to Mount as USB mass storage device. No external storage= no UMS
You might be able to dump raw IMG somehow of storage and put on flash drive and try to recover... but takes lotta work.
Seems like you deleted something you shouldn't have. Take it as lesson learned to not just delete random files if you don't know what it is
ashclepdia said:
It cannot detect phone because it needs to Mount as USB mass storage device. No external storage= no UMS
You might be able to dump raw IMG somehow of storage and put on flash drive and try to recover... but takes lotta work.
Seems like you deleted something you shouldn't have. Take it as lesson learned to not just delete random files if you don't know what it is
Click to expand...
Click to collapse
I'm actually about to cry. The photos I had on there were invaluable to me, please explain that way that you said I might be able to get it back.
taino001 said:
I'm actually about to cry. The photos I had on there were invaluable to me, please explain that way that you said I might be able to get it back.
Click to expand...
Click to collapse
I'm sorry to hear that.
And also sorry to say I cannot help anymore than providing this information here:
http://forum.xda-developers.com/showthread.php?t=1994705
As I said, it is a lengthy and maybe in depth process but MAY be possible. No guarantee.
I haven't ever had to try this tho so I cannot give any more or better info other than what is in that thread.
Just take your time, use Google for things you cannot understand(you may ask me or here in this thread also for clarification of some steps and if I can help I will) and try not to stress.
And one thing I will recommend for future use is to install G+ and turn on photo sync settings. I have this on. You get 15gb free storage for photos and will backup as you take pictures and videos OR whenever you tell it to.
Or you could use dropbox or similar as that also has a photo sync option available. These things are invaluable in terms of peace of mind for if situation like this ever occurs again.

PLEASE HELP - Recover Image(s) / Video(s) - ( Located on my SD Card )

Hello Guys,
Phone Specs: Note 4 SM-910A Android 6.0.1
I'm felling kinda "not so smart" today, because by mistake I pressed the Trash icon when in the Gallery, just wanting to get rid of one image in a folder and quickly realized that preview was for the entire folder and not a simngle image thus the entire folder of 3000+ images and videos where deleted by mistake
I tried to stop it and it looked ok, nothing happened "seemly", but within a few mins all was gone.
The second not so smart thing is a lack of a current backup, as I don't seem to connect my phone to a computer like I used to, so it was out of sign out of mind. So my last backup was May of 2017.
Then using apps like DiskDigger shows me 13,000+ files, but most are junk from what I can see and I'm still missing what I wanted to keep / restore.
dr.fone and anything I could find seems like pure trash or at least for my phones version it has ZERO value. Also tried taking the MicroSD and using working USB converter(s)many computers will not even read it. So I will not reform it, or maybe all will be lost forever. It must be in some type of proprietary format, but I can read the card, :when it's in the phone" in the list under My Computer showing SAMSUNG-SM-N910A as a drive / device.
Also I'm not sure what to use that works like an Itunes type of backup, that will always backup even over WIFI, so this can never happen again. Are there any tricks to this that I'm missing, is there no file restore that indicates previous path and or deletion time and date.?
Thank guys for any help / direction you can offer.
Don't know about recovering your files but I use foldersync to backup my phone automatically at night when it's plugged in to the wall and on wifi, I set it so it backs up to my smb share. The app has several ways of doing backups and where to save backups
If u have Google photo sync enabled then ure stuff is backed up so check ure Google account first.
If not them there are 2 ways go about it from pc or straight from ure phone.
Install one of the hundred of free undelete/restore apps from playstore or Google on pc. And just let it scan ure SD card it will find all ure pics just don't save anything new to the SD card until I've recovered it or u will start to loose some data as new stuff overwrites the old. As for videos Ive had mix results so your milage may vary u may get some u may get no n e u may get all but unplayable.....who knows video files are more complex than pictures and documents.

Recovering accidentally deleted photos

Hi, I accidentally deleted 700 photos from my Samsung Galaxy S9. I purchased FoneLab-Android Data Recovery but couldn't figure out how to use the "advanced Root" to get the deleted photos. Everything I looked at, regarding root apps, said not to trust them. So, it's been 3 days now since I lost the photos, but I haven't used the camera because I read it could overwrite the photos I'm looking to recover. Can anyone help, in layman's terms? Thank you! Cheryl
If the photos were on the phone and not the sdcard I'm not sure there is any way to recover them as the internal storage is encrypted, heard of people bricking their phone trying with various recovery programs
If they were on the MicroSD card you can run pretty much any PC software recovery program, although there are specific ones for USB/SD cards too
Future reference, make regular backups (How did you manage to delete 700 photos accidentally?)
Hi, thank you for responding. I think they were on the SD card. The album shows a picture of a camera and an sd card. So, I went to delete a video I just took but didn't realize I was on the "folder", selected it, and didn't realize until it was too late that I selected the whole folder! I hit cancel when I saw it was deleting over 700 photos, but again, was too late. So, if they were on SD card, how should I proceed?
Thank you!
Cheryl
*Detection* said:
If the photos were on the phone and not the sdcard I'm not sure there is any way to recover them as the internal storage is encrypted, heard of people bricking their phone trying with various recovery programs
If they were on the MicroSD card you can run pretty much any PC software recovery program, although there are specific ones for USB/SD cards too
Future reference, make regular backups (How did you manage to delete 700 photos accidentally?)
Click to expand...
Click to collapse
CherJax said:
Hi, thank you for responding. I think they were on the SD card. The album shows a picture of a camera and an sd card. So, I went to delete a video I just took but didn't realize I was on the "folder", selected it, and didn't realize until it was too late that I selected the whole folder! I hit cancel when I saw it was deleting over 700 photos, but again, was too late. So, if they were on SD card, how should I proceed?
Thank you!
Cheryl
Click to expand...
Click to collapse
Take the SDCard out of the phone, get a reader or adapter to put it in so you can connect it to your PC
Make sure you do not copy anything else to that card
Install this on your PC
https://www.easeus.com/data-recovery/card-recovery-software/sd-card-recovery-freeware.htm
Follow instructions to recover files to from the sdcard to PC
Good luck
Thank you so much! I'll give it a try!
There is a site about recovering data from an Android phone. But for your Samsung S9, you need to root it first.
www.android-data-recovery.com
Another option.
https://www.ccleaner.com/recuva
recover deleted photos
hello,
Maybe you can use the Bitwar Data Recovery to recover your deleted photos. As you have lost hundreds of photos, most data recovery tools are not free to use. So I think you can try this freeware.
Well bro, the situation is very hard to bear as I can understand the worth of those 700 photos. When luck is bad then you cannot do anything. But one thing can be done to get back lost pictures from your Galaxy S9 and that is by using a recovery tool like Android Photo Recovery.
Yes, this is the only solution that can bring back your disappeared pictures from Samsung phone. But remember you should not overwrite the files with new data. Using a recovery program is the only answer to your data loss and all your pictures will be restored without any backup required.
But I would also like to mention that if you have created a backup then kindly check them once. And if not then you must use the a recovery tool like Android Photo Recovery.

All my music and pictures on my Xiaomi Mi 10T Lite is randomly removed all the time, how can I solve this?

I've a Xiaomi Mi 10T Lite, but all my music and pictures get randomly removed all the time and then I need to download them again.
I don't remove them myself for clarity.
I guess the cleaner app removes it but there is no option to add them to exceptions and there is also no option to turn off auto clean.
This is a very annoying problem and I'm tired to download all my music and pictures over and over again so how can I solve this?
Googole said:
I've a Xiaomi Mi 10T Lite, but all my music and pictures get randomly removed all the time and then I need to download them again.
I don't remove them myself for clarity.
I guess the cleaner app removes it but there is no option to add them to exceptions and there is also no option to turn off auto clean.
This is a very annoying problem and I'm tired to download all my music and pictures over and over again so how can I solve this?
Click to expand...
Click to collapse
Maybe your device has something like "storage manager" active?
Go into settings and then storage, see if you find something suspicious.
Uninstall or disable cleaning app... you really need to play with your device more.
That cleaner app sounds more like malware
blackhawk said:
Uninstall or disable cleaning app... you really need to play with your device more.
That cleaner app sounds more like malware
Click to expand...
Click to collapse
I've found out that Cleaner is useless and is just a waste of space so I removed it.
I hope my problem is solved.
User699 said:
Maybe your device has something like "storage manager" active?
Go into settings and then storage, see if you find something suspicious.
Click to expand...
Click to collapse
I've made a screenshot of the Storage page.
Screenshot_2021-04-19-11-09-51-509_com.miui.securitycenter.jpg
drive.google.com
I don't know if it is suspicious but Other is 8,61GB
Removing Cleaner didn't solve my problem.
I download my music from Google Drive and all music downloaded from there is gone now.
The songs that I didn't download from Google Drive aren't removed.
The most of the pictures are removed too, but some didn't.
Googole said:
Removing Cleaner didn't solve my problem.
I download my music from Google Drive and all music downloaded from there is gone now.
The songs that I didn't download from Google Drive aren't removed.
The most of the pictures are removed too, but some didn't.
Click to expand...
Click to collapse
Well If so, have a look at gdrives settings.
Also: Are gdrive files in another folder than those not being removed?
Could be malware... you know odd behavior.
The OS or an app may have been corrupted.
A factory reset be a good idea at this point.
Self destructing files aren't normal.
Is it just Google stuff that's vaporizing?
If so maybe deleting/recreating your Google account might solve it.
I'm leaning towards a full nuke of that OS though.
I don't trust Google with any of my data management other than Gmail. I backup and load everything from the SD card, flash stick and hdds.
blackhawk said:
Could be malware... you know odd behavior.
The OS or an app may have been corrupted.
A factory reset be a good idea at this point.
Self destructing files aren't normal.
Is it just Google stuff that's vaporizing?
If so maybe deleting/recreating your Google account might solve it.
I'm leaning towards a full nuke of that OS though.
I don't trust Google with any of my data management other than Gmail. I backup and load everything from the SD card, flash stick and hdds.
Click to expand...
Click to collapse
True, could be malware.
A malware checking app would be a first step. If you can run adb on your computer you can check for modifications made on the file system (as you operate as "shell" instead of "root" (unless you are rooted) you won't be able to read everything. Actually you'll get "access denied" very often. But if you find system directories/files with another date then the 'standard recovery date' this could be a sign for malicous activity)
User699 said:
True, could be malware.
A malware checking app would be a first step. If you can run adb on your computer you can check for modifications made on the file system (as you operate as "shell" instead of "root" (unless you are rooted) you won't be able to read everything. Actually you'll get "access denied" very often. But if you find system directories/files with another date then the 'standard recovery date' this could be a sign for malicous activity)
Click to expand...
Click to collapse
There's another possibility, a malware jpeg.
I ran into two in the last 15 years, one a year ago on my N10+. Downloaded from a site into the download folder it corrupted many files in that folder. Some only had damage to the file name and were easily repairable, some were not.
Deleted all I couldn't repair or was in doubt about especially the tainted jpeg.
If that jpeg would have been moved to another folder the same thing would have happened.
The only way to stop this type of malware is to find the infected jpeg. It may not show up on many or any virus/malware scans. I found this one because I noticed the damage immediately after viewing it in downloads. If one one these gets in your database they are little nightmare. One reason I keep downloads in the Download folder for examination, especially jpegs, are these little nasties.
Not real common but they're out there.
blackhawk said:
Could be malware... you know odd behavior.
The OS or an app may have been corrupted.
A factory reset be a good idea at this point.
Self destructing files aren't normal.
Is it just Google stuff that's vaporizing?
If so maybe deleting/recreating your Google account might solve it.
I'm leaning towards a full nuke of that OS though.
I don't trust Google with any of my data management other than Gmail. I backup and load everything from the SD card, flash stick and hdds.
Click to expand...
Click to collapse
I've done a factory reset earlier but it didn't solve the issue.
All music and the most of the pictures downloaded from Google Drive are removed all the time.
User699 said:
True, could be malware.
A malware checking app would be a first step. If you can run adb on your computer you can check for modifications made on the file system (as you operate as "shell" instead of "root" (unless you are rooted) you won't be able to read everything. Actually you'll get "access denied" very often. But if you find system directories/files with another date then the 'standard recovery date' this could be a sign for malicous activity)
Click to expand...
Click to collapse
I'll check for malware and I'll let you know what the results are.
blackhawk said:
There's another possibility, a malware jpeg.
I ran into two in the last 15 years, one a year ago on my N10+. Downloaded from a site into the download folder it corrupted many files in that folder. Some only had damage to the file name and were easily repairable, some were not.
Deleted all I couldn't repair or was in doubt about especially the tainted jpeg.
If that jpeg would have been moved to another folder the same thing would have happened.
The only way to stop this type of malware is to find the infected jpeg. It may not show up on many or any virus/malware scans. I found this one because I noticed the damage immediately after viewing it in downloads. If one one these gets in your database they are little nightmare. One reason I keep downloads in the Download folder for examination, especially jpegs, are these little nasties.
Not real common but they're out there.
Click to expand...
Click to collapse
All my pictures are in the .jpg format
Create a folder in the root directory (not in any other folder) of your storage
In this folder create another two folders - one for music & one for pictures
Move all pictures & music to these folders
This will eliminate sync from apps deleting anything as they shouldn't have access to these folders
If they are still being deleted after this then the user is telling an app to delete them (intentionality or unintentionally)
TheFixItMan said:
Create a folder in the root directory (not in any other folder) of your storage
In this folder create another two folders - one for music & one for pictures
Move all pictures & music to these folders
This will eliminate sync from apps deleting anything as they shouldn't have access to these folders
If they are still being deleted after this then the user is telling an app to delete them (intentionality or unintentionally)
Click to expand...
Click to collapse
Thanks for your suggestion, I'll try it and let you know what the result it.
I've downloaded MalwareBytes, scanned my phone but it didn't find any malware @blackhawk
Googole said:
I've downloaded MalwareBytes, scanned my phone but it didn't find any malware @blackhawk
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Click to collapse
Since you said you did a factory data reset there must be an app somewhere which is responsible for that.
I would check Google Drive – I don't even have a google account so I can't check it, but maybe GDrive is deleting files automatically.
Is it ONLY GDrive files being deleted?
User699 said:
Well If so, have a look at gdrives settings.
Also: Are gdrive files in another folder than those not being removed?
Click to expand...
Click to collapse
I've looked at the Gdrive settings, but I couldn't find anything related to the problem.
The Gdrive files are on Google Drive and those not being removed and removed are in my internal storage.
User699 said:
Since you said you did a factory data reset there must be an app somewhere which is responsible for that.
I would check Google Drive – I don't even have a google account so I can't check it, but maybe GDrive is deleting files automatically.
Is it ONLY GDrive files being deleted?
Click to expand...
Click to collapse
I've checked the Google Drive settings but I couldn't find anything related to the problem.
Only files downloaded from Gdrive are deleted.
Files downloaded from other places aren't deleted.
Googole said:
I've checked the Google Drive settings but I couldn't find anything related to the problem.
Only files downloaded from Gdrive are deleted.
Files downloaded from other places aren't deleted.
Click to expand...
Click to collapse
And GDrive downloads them into Downloads folder?
If not you could try to move these things into another folder and see whether they will be deleted again or not.

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