Develop Bugs

[Q] Problem installing Samsung MTP Windows 7 update

As the title suggests I cannot install the Samsung MTP Windows 7 update. I also get a message stating that the driver for the Nexus did not install correctly. Obviously, this means that I cannot see the phone as a device within My Computer and therefore I cannot transfer files on to the phone.
I only install Windows 7 about 6 weeks ago so I doubt the Windows install is corrupted.
Other than this slight issue I have to say that I LOVE this phone.
Any help much appreciated!
Error details below:
Windows error code 800F020B
Samsung Electronis Co., Ltd - Other hardware - SAMSUNG Mobile MTP Device
Status: Failed

This is a Android forum you are probably much better off looking for the forum which matches your phone to get the advice you need.

daleski75 said:
This is a Android forum you are probably much better off looking for the forum which matches your phone to get the advice you need.
Click to expand...
Click to collapse
I thought this was the right forum for this question as it is a Galaxy Nexus?!

Remove all the samsung USB driver's and regulair drivers you allready have installed.
than update your windows 7 to latest update.
reboot.
and try again.
let us know if that helped.
---------- Post added at 02:02 PM ---------- Previous post was at 02:01 PM ----------
daleski75 said:
This is a Android forum you are probably much better off looking for the forum which matches your phone to get the advice you need.
Click to expand...
Click to collapse
your wrong for that,sir.
as this is a problem related to hooking up the nexus.

ghost010 said:
Remove all the samsung USB driver's and regulair drivers you allready have installed.
than update your windows 7 to latest update.
reboot.
and try again.
let us know if that helped.
---------- Post added at 02:02 PM ---------- Previous post was at 02:01 PM ----------
your wrong for that,sir.
as this is a problem related to hooking up the nexus.
Click to expand...
Click to collapse
Thank you for the advice. I will try that out this evening and will report back...

any update on this?

found this thread by google as i had the same problem. if anyone is still interested, it got it fixed by installing the update while the nexus was connected.

Morgoth_RB said:
found this thread by google as i had the same problem. if anyone is still interested, it got it fixed by installing the update while the nexus was connected.
Click to expand...
Click to collapse
Thanks for posting this information. IMO, leaving the device plugged in is counterintuitive when updating that but it does resolve the problem.

What I'd suggest is as mentioned before, through control remove any and all drivers you have installed and then try the universal drivers 0.7 in the Dev section. I can confirm they work a treat on windows 7. One sec and I'll get a link for you
http://forum.xda-developers.com/showthread.php?t=1379875
So when you plug your phone in windows may try and auto install the drivers, can cell windows for doing anything and then manually direct it to look for where ever you put the universal one. This will work in both adb mode (phone on) and fast boot mode and will also work using a tool kit.
Sent from my Galaxy Nexus

Thank you!
Morgoth_RB said:
found this thread by google as i had the same problem. if anyone is still interested, it got it fixed by installing the update while the nexus was connected.
Click to expand...
Click to collapse
I was searching the web and joined this forum simply to say thank you for this information. I do not have a Samsung Nexus, but a Galaxy Reverb and the suggestion you gave worked perfectly on mine as well.

PLEASE HELP! PHONE NOT WORK ON Windows 8 Pro x64

so i installed the leaked Windows 8 Pro x64 but the problem is that when i connect my phone through USB, there is nothing
not even sound or pop-up
even on phone, there is nothing showing up
i already downloaded and install the USB driver and KIES from samsung website for my phone but its still no work.
please help!

raclimja said:
so i installed the leaked Windows 8 Pro x64 but the problem is that when i connect my phone through USB, there is nothing
not even sound or pop-up
even on phone, there is nothing showing up
i already downloaded and install the USB driver and KIES from samsung website for my phone but its still no work.
please help!
Click to expand...
Click to collapse
Sounds like a Windows problem and not a E4GT one... Good luck.
(And Run Windoze update..)

MoHoGalore said:
Sounds like a Windows problem and not a E4GT one... Good luck.
(And Run Windoze update..)
Click to expand...
Click to collapse
yeah but i need a fix.
i was running windows 8 Release Preview X64 before i upgraded but now it is not working no more :crying:

raclimja said:
yeah but i need a fix.
i was running windows 8 Release Preview X64 before i upgraded but now it is not working no more :crying:
Click to expand...
Click to collapse
Not sure what you got a hold of. Just looked at the MSDN kit here and there's no RC. Everything still shows Preview..
Why not just partition and dual boot with a 7 that you know works? Or look for a Android SDK. Doubtful you'll find any Sammy support just yet..

Or you know... go back to windows 7

rovar said:
Or you know... go back to windows 7
Click to expand...
Click to collapse
There is that.. there is that...
Sent from my SPH-D710 using Tapatalk 2

raclimja said:
so i installed the leaked Windows 8 Pro x64 but the problem is that when i connect my phone through USB, there is nothing
not even sound or pop-up
even on phone, there is nothing showing up
i already downloaded and install the USB driver and KIES from samsung website for my phone but its still no work.
please help!
Click to expand...
Click to collapse
You dont have to have KIES.....I am running windows 8 and sometimes mine doesn't connect...I have to unplug and plug it back couple times for it to connect...the first time it took it awhile to install the drivers after I plugged it in
Sent from my SPH-D710 using Tapatalk 2
---------- Post added at 10:56 PM ---------- Previous post was at 10:52 PM ----------
Shadow_God said:
You dont have to have KIES.....I am running windows 8 and sometimes mine doesn't connect...I have to unplug and plug it back couple times for it to connect...the first time it took it awhile to install the drivers after I plugged it in
Edit: Try to go to your computer website and reinstall your computer's USB drivers
Sent from my SPH-D710 using Tapatalk 2
Click to expand...
Click to collapse
Sent from my SPH-D710 using Tapatalk 2

AT&T Galaxy S3 with CM 10 not connecting to PC

I am having issues getting my AT&T Galaxy S3 with CM 10 to connect to my PC so I can view it in Windows Explorer. Here is what I have tried doing:
Tried three different cables that worked previously
Tried different PC/laptops with the same OS, Win7 64bit
Re-install Samsung drivers
Clean flash CM10
Restore back to stock TW
Did a battery pull
I am just at a loss on what to do to get it to work. My computers don't see the phone in Device Manager, but will charge the phone. Does anyone have any other suggestions? Should I contact AT&T or Samsung to get a replacement?

Holy ****. This just started happening to me too. Tried everything!
I'm on tasks aokp with w7. I also tried my sisters mac and my homies windows 7 computer. Nothing works. Tried different cables as well. all it does is it charges!
Sent from my SGH-I747 using xda premium

bigdog_nick said:
Holy ****. This just started happening to me too. Tried everything!
I'm on tasks aokp with w7. I also tried my sisters mac and my homies windows 7 computer. Nothing works. Tried different cables as well. all it does is it charges!
Sent from my SGH-I747 using xda premium
Click to expand...
Click to collapse
Same here. I've been posting my issue on the CM10 thread but none of the suggestions have worked.

Try uninstalling the drivers and let Windows Update locate drivers for you...

Quasimodem said:
Try uninstalling the drivers and let Windows Update locate drivers for you...
Click to expand...
Click to collapse
No go. I uninstalled Kies and the Samsung drivers, rebooted my PC and then plugged my phone back in when it came back up and nothing happened.

mmurphmsu said:
No go. I uninstalled Kies and the Samsung drivers, rebooted my PC and then plugged my phone back in when it came back up and nothing happened.
Click to expand...
Click to collapse
What ROM are you running?

Quasimodem said:
What ROM are you running?
Click to expand...
Click to collapse
Your not serious are you? The ROM I'm running is in the title of my thread and original post, Cyanogen Mod 10.

mmurphmsu said:
Your not serious are you? The ROM I'm running is in the title of my thread and original post, Cyanogen Mod 10.
Click to expand...
Click to collapse
Yes I am serious, and I'm sorry for not catching that, this is not the only thread I follow and help in... Talk to me like that again, you can wait on the next guy to help... Are all of the users in this thread having this issue also running CM10?

Quasimodem said:
Yes I am serious, and I'm sorry for not catching that, this is not the only thread I follow and help in... Talk to me like that again, you can wait on the next guy to help... Are all of the users in this thread having this issue also running CM10?
Click to expand...
Click to collapse
I've seen a few others in the CM10 thread saying the same thing. The second poster here said he is having the issue to but on AOKP, which is built off of CM10. I just wonder if it's the port on the phone? I went back to stock to try it yesterday and still have the issue, so it makes me think that its either the port or something on Windows 7. But I would think if it was the port, then it wouldn't charge.

I am on AOKP on 10/28 build with Tasks thread.
This issue wasn't there last time i checked about 4 or 5 builds ago (since i don't plug my phone in that often).
I'm about to install Windows 8 on my computer, lets see what that does xD

bigdog_nick said:
I am on AOKP on 10/28 build with Tasks thread.
This issue wasn't there last time i checked about 4 or 5 builds ago (since i don't plug my phone in that often).
I'm about to install Windows 8 on my computer, lets see what that does xD
Click to expand...
Click to collapse
I don't plug mine in that often either, only to upload my backup of my phone to my Google Drive account, which I do weekly. Its worked on my PC before, so maybe its a hardware issue.

bigdog_nick said:
I am on AOKP on 10/28 build with Tasks thread.
This issue wasn't there last time i checked about 4 or 5 builds ago (since i don't plug my phone in that often).
I'm about to install Windows 8 on my computer, lets see what that does xD
Click to expand...
Click to collapse
I was trying to see was it a global issue with CM10, but since you're on the same build as I am, with me having no issues, I know it can fixed... No need to install Windows 8...
Try this:
Uninstall all Drivers, and Kies if installed
Reboot
Install these drivers
Reboot
Place your phone into Download Mode and open ODIN
Hook up
See if at least those drivers will install
If they do, unhook your phone, boot it up normally, and hook it back up
---------- Post added at 11:30 AM ---------- Previous post was at 11:29 AM ----------
mmurphmsu said:
I don't plug mine in that often either, only to upload my backup of my phone to my Google Drive account, which I do weekly. Its worked on my PC before, so maybe its a hardware issue.
Click to expand...
Click to collapse
Check my post above to see will at least ODIN force install drivers and see the phone...
---------- Post added at 11:31 AM ---------- Previous post was at 11:30 AM ----------
Also try a different USB port for those steps, and make sure it's the stock cable... Saw it mentioned it was, but I don't know if it was you that said it was...

When I put the phone in Download mode, Windows see's it, and installed its Drivers. I unhooked it, rebooted my phone, waited until it was done, plugged it in and I get nothing. Odin doesn't see it but does in Download mode. Any ideas?
Device Manager see's the phone in Download mode.

mmurphmsu said:
When I put the phone in Download mode, Windows see's it, and installed its Drivers. I unhooked it, rebooted my phone, waited until it was done, plugged it in and I get nothing. Odin doesn't see it but does in Download mode. Any ideas?
Device Manager see's the phone in Download mode.
Click to expand...
Click to collapse
Starting to run out of them... Enable USB Debugging, and hook back up... Does the Device Manager at lest show drivers with a ? mark by them?

Quasimodem said:
Starting to run out of them... Enable USB Debugging, and hook back up... Does the Device Manager at lest show drivers with a ? mark by them?
Click to expand...
Click to collapse
No it doesn't. I am making a nandroid backup right now. I think I am gonna Odin flash it back to stock/unroot and see if it will work there. Then if it does I will root again and clean flash CM10 and not restore my data.

mmurphmsu said:
No it doesn't. I am making a nandroid backup right now. I think I am gonna Odin flash it back to stock/unroot and see if it will work there. Then if it does I will root again and clean flash CM10 and not restore my data.
Click to expand...
Click to collapse
If you're going to go to stock, you can use the prerooted image, save you a few steps...
---------- Post added at 12:03 PM ---------- Previous post was at 12:02 PM ----------
I remember from the Cappy days, there were driver cleaning scripts... I wonder do I have one laying around from then... long time ago though, so I doubted...

I'll try the method I know and report back. Maybe this afternoon before I do.

Well I am back on full stock after Odin force install and still my PC doesn't see my phone. I proceeded to put my phone into Download mode from stock and my PC installs the drivers because it can see my phone. I am officially stumped.

mmurphmsu said:
Well I am back on full stock after Odin force install and still my PC doesn't see my phone. I proceeded to put my phone into Download mode from stock and my PC installs the drivers because it can see my phone. I am officially stumped.
Click to expand...
Click to collapse
As am I... Multiple PC's and using the stock cable?

Quasimodem said:
As am I... Multiple PC's and using the stock cable?
Click to expand...
Click to collapse
I've tried different cables and PC's but I am at work right now. I will leave it on stock until I get home and I'll try it on my desktop and laptop with the official cable. I'm doing a chat with Samsung support to see what they say right now.

[Q] Rooting Help? USB Not Working In Download Mode

I have a Sprint Samsun Galaxy Note 4, in the USA. I'm trying to root my device - I've read online tutorials, watched videos, and it doesn't seem to be working. Here's what happens:
1. Downloaded CF Auto Root for my device, unzipped it.
2. Set up ODIN.
3. Set phone to download mode, plugged in to PC.
4. Did not see the blue light, figured I didn't have the right drivers.
5. Turned phone back on, and noticed that ODIN light now works (as do file transfers), but downloaded new drivers anyway.
6. Uninstalled old drivers, rebooted.
7. Installed new drivers, rebooted.
8. Placed phone in download mode again, same issue.
Any ideas?

Did you wait a couple of minutes between steps 3 and 4 before giving up. I just re-did this last night; I didn't time it but my PC must have taken a minute to show COM to be ready to start Odin on the stock tar.
I was also having USB driver issues and reinstalled. My PC has been having USB issues in general with Windows 8.1 updates; had to uninstall and reinstall the same PC generic USB driver. Circa 2009 era PC needs an overhaul or replacement.
BTW, if you're using an older CF Auto root, CF went back to Odin 3.07 and updated to superSU v2.45

I did, because I was unsure what was going on. This is only the second time I've rooted a phone, so I was unsure what would happen if I pulled the battery. I think I waited about 20 minutes while looking online to figure out what was going on.
I'm not sure what you mean by an older version. I downloaded the version for my phone from chainfire.eu

http://redirect.disqus.com/url?url=...&thread=3459253652&zone=thread&area=discovery
http://redirect.disqus.com/url?url=...&thread=3443914612&zone=thread&area=discovery
Some questions I should have asked earlier: USB debugging enabled? Using USB 2.0? Tried different USB cables?

Yes, device debugging is enabled. First thing I did on my phone after activation =)
I'm not sure how to tell if I'm using USB 2.0 or 3.0.
I did try a different cable. I don't think the cable would be the issue since it works when the phone is on normally, though?
I'm going to follow the troubleshooting guide in the links you posted, see if that helps =)

Yes, device debugging is enabled. First thing I did on my phone after activation =)
I'm not sure how to tell if I'm using USB 2.0 or 3.0.
I did try a different cable. I don't think the cable would be the issue since it works when the phone is on normally, though?
I'm going to follow the troubleshooting guide in the links you posted, see if that helps =)
PS. Did you use Kingo to root your note 4? I might give it a try.

No, I just posted links for the thoroughness of checks. I used CF Auto root. Good luck.

Did not work either. It DOES say I'm connected, went through the reboot, but then just starts over again. /sigh

I'm thinking the MTP might be the issue, but I don't seem to have a MSD option on my note 4?

Any more ideas?

What Windows version are using? If it's 8.1, has it been updated? There was a USB 2.0 update that fixed some devices reporting as compatible greater than 2.0 but not handled correctly by Windows 8.1 but was OK with Windows 8.0 and below. Windows 8.1 got an update July, 2014, that should have fixed that but not all were fixed; there's a link for reporting exceptions with a log but I'm not sure that applies to you.
Have you tried using the USB port on test of PC case?
Maybe being more specific about your PC and what you've tried would help.
From there, if anyone else has some suggestions, please advise.

faile486 said:
I have a Sprint Samsun Galaxy Note 4, in the USA. I'm trying to root my device - I've read online tutorials, watched videos, and it doesn't seem to be working. Here's what happens:
1. Downloaded CF Auto Root for my device, unzipped it.
2. Set up ODIN.
3. Set phone to download mode, plugged in to PC.
4. Did not see the blue light, figured I didn't have the right drivers.
5. Turned phone back on, and noticed that ODIN light now works (as do file transfers), but downloaded new drivers anyway.
6. Uninstalled old drivers, rebooted.
7. Installed new drivers, rebooted.
8. Placed phone in download mode again, same issue.
Any ideas?
Click to expand...
Click to collapse
Press volume up to confirm download mode?

rawintellect said:
Press volume up to confirm download mode?
Click to expand...
Click to collapse
Yes, that has to be done to get to download mode? I'm at the screen where it says 'Downloading...Do not turn of the target!!'

faile486 said:
Did not work either. It DOES say I'm connected, went through the reboot, but then just starts over again. /sigh
Click to expand...
Click to collapse
I'm sorry but I don't recall seeing this reply because I don't understand it now. I may have overlooked it?
Are you saying the phone appears to download but boot loops? You should see success and 0 failures prior to auto boot. Is that the CF Auto root flash in Odin or another Odin flash like recovery or stock tar? If that's happening, did you try to pull battery and delete cache and dalvik cache in recovery? Is the phone semi bricked or just not rooted? Can you Odin the recovery tar for TWRP recovery? If so, you could just flash the superSU zip file in TWRP.
http://download.chainfire.eu/supersu
Another suggestion, if you're getting anywhere with Odin, you should close and reopen Odin if doing multiple flashes. Close after each flash; i.e., power down, flash stock tar, close Odin, open Odin, flash CF Auto root, close Odin, flash recovery (download mode steps omitted since you know that already).
Again, someone might could help with detailed setup details and steps taken. Sorry if I'm not following well; I'd like to help, if possible.

samep said:
What Windows version are using? If it's 8.1, has it been updated? There was a USB 2.0 update that fixed some devices reporting as compatible greater than 2.0 but not handled correctly by Windows 8.1 but was OK with Windows 8.0 and below. Windows 8.1 got an update July, 2014, that should have fixed that but not all were fixed; there's a link for reporting exceptions with a log but I'm not sure that applies to you.
Have you tried using the USB port on test of PC case?
Maybe being more specific about your PC and what you've tried would help.
From there, if anyone else has some suggestions, please advise.
Click to expand...
Click to collapse
I'm using Windows 7. Using another PC is a good idea, I'll try that.

faile486 said:
I'm using Windows 7. Using another PC is a good idea, I'll try that.
Click to expand...
Click to collapse
Didn't realize the auto correct suggested wrong word. I meant rear USB of PC case but trying another PC is also suggested.
Windows 7 means most of my suggestions regarding the drivers may not apply to you. Off topic: upgrading to Windows 8 from Windows Vista had me searching for needed applications and tools omitted from Windows 8. Windows 7 is more developer ready than Windows 8. Simply rooting should be OK with either version as long as drivers and Windows updates are up to date and not broken.
Try those ideas; if still no success, consider the suggestions and questions I gave in the reply earlier today.

samep said:
Didn't realize the auto correct suggested wrong word. I meant rear USB of PC case but trying another PC is also suggested.
Windows 7 means most of my suggestions regarding the drivers may not apply to you. Off topic: upgrading to Windows 8 from Windows Vista had me searching for needed applications and tools omitted from Windows 8. Windows 7 is more developer ready than Windows 8. Simply rooting should be OK with either version as long as drivers and Windows updates are up to date and not broken.
Try those ideas; if still no success, consider the suggestions and questions I gave in the reply earlier today.
Click to expand...
Click to collapse
I don't know what I did differently on the 18 ****ING TIME but it finally worked! Your thanks meter has been duly increased =)

faile486 said:
I don't know what I did differently on the 18 ****ING TIME but it finally worked! Your thanks meter has been duly increased =)
Click to expand...
Click to collapse
Glad to see you among the rooted in Sprint Note 4 XDA. Hopefully your solution can be repeated for future updates. Lollipop well be here some day.

Does Kingo root Trip Knox?
Sent from my SM-N910P using XDA Free mobile app

Windows 7 64bit, ruu.exe ?

Does anyone know why the above os won't run a signed exe ruu ?
It's a new pc and was having trouble gettin HTC drivers installed so that the phone would take fastboot commands. That's solved now, but still have a problem gettin an ruu to run.
I get to the window where you "check" tilt you agree with t&c's etc but after that, nothing.
It works fine on a 32bit machine.
Have tried a fresh download too but it still won't run.
There's a similar thread in here but the suggestions made in it don't help.
Cheers

Ruu.exe is virus
Sent from my YU5010 using Tapatalk

elitehat said:
Ruu.exe is virus
Sent from my YU5010 using Tapatalk
Click to expand...
Click to collapse
What are you talking about, a virus ??
It's a SIGNED htc RUU !

elitehat said:
Ruu.exe is virus
Sent from my YU5010 using Tapatalk
Click to expand...
Click to collapse
You have no idea what you are talking about.
---------- Post added at 05:29 AM ---------- Previous post was at 05:26 AM ----------
10rdan said:
Does anyone know why the above os won't run a signed exe ruu ?
It's a new pc and was having trouble gettin HTC drivers installed so that the phone would take fastboot commands. That's solved now, but still have a problem gettin an ruu to run.
I get to the window where you "check" tilt you agree with t&c's etc but after that, nothing.
It works fine on a 32bit machine.
Have tried a fresh download too but it still won't run.
There's a similar thread in here but the suggestions made in it don't help.
Cheers
Click to expand...
Click to collapse
No idea. I never had those problems with my Win7 64.
What are the errors you are getting?

xunholyx said:
You have no idea what you are talking about.
---------- Post added at 05:29 AM ---------- Previous post was at 05:26 AM ----------
No idea. I never had those problems with my Win7 64.
What are the errors you are getting?
Click to expand...
Click to collapse
No "errors" as such, just stops after accepting terms and conditions. Goes through the "install wizard" ok then after clicking "yes" to accept t&c's it goes no further. I've used the exact same download on a 32bit machine, several times, without any problems.
Cheers

Give it some time. For whatever reason, there is an absurd delay at times in the RUU software. I'm not sure if that is a x64 thing or not, as I only run RUU's from my Win7-64bit machine, but it does eventually get there.

jshamlet said:
Give it some time. For whatever reason, there is an absurd delay at times in the RUU software. I'm not sure if that is a x64 thing or not, as I only run RUU's from my Win7-64bit machine, but it does eventually get there.
Click to expand...
Click to collapse
Ok, thanks. What sort of "time" are you talking about ? 2 or 3 minutes or more.
Have, over last few nights, let it "sit", but prob only 30 seconds or so.
P.S. Did you get your HTC drivers, for fastboot, to install ok ?
I had to go into "advanced settings" by constantly pressing f8 on pc reboot and "force it" to install unsigned drivers.

10rdan said:
Ok, thanks. What sort of "time" are you talking about ? 2 or 3 minutes or more.
Have, over last few nights, let it "sit", but prob only 30 seconds or so.
P.S. Did you get your HTC drivers, for fastboot, to install ok ?
I had to go into "advanced settings" by constantly pressing f8 on pc reboot and "force it" to install unsigned drivers.
Click to expand...
Click to collapse
I forget now, as it's been a while, but I remember thinking it had locked up and killed it from Task Manager a few times. It was on the order of minutes.
Also, yes - I had all of the drivers installed at that point, and could talk to the phone using adb/fastboot.

jshamlet said:
I forget now, as it's been a while, but I remember thinking it had locked up and killed it from Task Manager a few times. It was on the order of minutes.
Also, yes - I had all of the drivers installed at that point, and could talk to the phone using adb/fastboot.
Click to expand...
Click to collapse
Thanks for your replies...... just got it to run.
It runs in seconds, now, after accepting "license agreement".
Downloaded ruu again and now runs, don't know if redownloading solved it or not but that's the only thing that's different from my previous attempt.
:thumbup: