Hello guys!
First let me give you some context. I'm from Argentina, got my Pixel XL yesterday, bought it from the US Play Store same as I did with my Nexus 6P and a friend sent it to me from Florida. The problem is I can't seem to get LTE no matter what I try. My Nexus 6P which I still have gets LTE in a sec with my carrier, and the Pixel XL that should have the same bands does not for some reason. APN configs are the same, called my carrier just in case and re-checked everything, nothing seems to work.
Also tried entering testing menu with *#*#4636#*#* to set preferred network type to LTE, nothing, no signal at all, but when I do this with my 6P it does get LTE.
Maybe anyone has an idea what I can try. I might try to flash a factory image just in case but it's just so weird I can't wrap my head around this.
Thanks!
Same problem here in Dominican Republic
Same problem here in Dominican Republic.
Same problem here ? Im desperate Claro Dominican Republic. It seems the LTE on the Pixel only works with US Carriers.
[email protected] said:
Same problem here in Dominican Republic.
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armandocorti said:
Same problem here �� Im desperate Claro Dominican Republic. It seems the LTE on the Pixel only works with US Carriers.
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Guys, do you both have Claro in Dominican Republic? Why I ask? Because I have Claro too here in Argentina and today I tried with a friend's SIM card from a different Carrier (Personal Argentina) and got LTE in a second! So it's not a Pixel's problem!... or is it!?
Could it be something with Claro? I mean, if both of you have Claro this is some weird ****.
Run the LTE Discovery APP, screenshot both the NExus 6P and the Pixel, share it with us so we can compare.
Installen la applicacion LTE Discovery, saquen un screenshot de los dos telefonos y compartan aqui, para ver si podemos ayudar.
clockcycle said:
Run the LTE Discovery APP, screenshot both the NExus 6P and the Pixel, share it with us so we can compare.
Installen la applicacion LTE Discovery, saquen un screenshot de los dos telefonos y compartan aqui, para ver si podemos ayudar.
Click to expand...
Click to collapse
Nexus 6P (Dont pay attention to the name, I edited the build.prop to have Google Assistant)
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Pixel XL
pispuso said:
Nexus 6P (Dont pay attention to the name, I edited the build.prop to have Google Assistant)
Pixel XL
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Lo malo es que el nexus 6p muestra unknown LTE, pienzo que deben llamar a suporte y decirles que nesecitan provisionar al pixel en sus sistemas.
The bad t hing is that the nexus 6p shows as unknown LTE. I think you guys need to call support and ask them provision the pixel on their systems.
And what does the app show with personal ? (both phones)
pispuso said:
Ambos dicen lo mismo si te fijas en las screens. Es raro, muy raro que nos este pasando lo mismo en dos paises distintos con la mismas bandas.
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Both screenshots say the same if you check. It's really weird that we are having the same problem in two different countries with the same bands.
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That also happens in the US with some phones and carriers. I've had to call and have them provision my phone, mainly with StraightTalk/Net10, afterwards it would work. They would tell me they had to add my IMEI so that the towers would allow access.
Eso pasa aqui tambien en EEUU con algunos telefonos y provedors. He tenido que llamarlos para que provisionen mi cellular, paso con StraightTalk/Net10, despues funccionaba. Me decian que tenian que agregar mi IMEI para que las torres lo acepten.
This is the nexus 6p with movistar.
Enviado desde mi Nexus 6P mediante Tapatalk
---------- Post added at 10:32 PM ---------- Previous post was at 10:31 PM ----------
This is the Nexus 6p with movistar
Enviado desde mi Nexus 6P mediante Tapatalk
I dont wanna return this phone ?
Sent from my Pixel XL using Tapatalk
pispuso said:
Armando, am I wrong or you work in Claro? Did you try using a new Nano SIM Card? Try provisioning your phone in the system? I'll try to do this on Monday and check if that could be a problem, I don't know.
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Also did anyone else with this problem tried flashing NDE63P OTA Image from Google and try again? I might do this later since I didn't receive the OTA.
EDIT: Just updated to NDE63P and still the same. Found a couple more people with the same problem in India where their Nexus 6P also worked but the Pixel is not working.
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Click to collapse
I tried all that already and still the same! ?
Sent from my Pixel XL using Tapatalk
pispuso said:
Lamentablemente no es problema de ellos. O si lo es, por ahora no van a encontrar solucion y menos aceptarlo porque no saben que pasa.
Como comente mas arriba, Google esta al tanto y preparando un fix... al menos eso me dijeron, veremos.
Click to expand...
Click to collapse
Google fix options:
1) block all device use outside USA
2) Wait for Cocchiararo to cancel his order, then fix it for real
pispuso said:
Well it looks like we are out of luck for now at least until Google acknowledges this problem. I tried contacting Android Police, sent mails to Google Support, everything I could to give visibility to this but still no news.
The phone is so new that there is no info about this, but in the coming weeks everyone outside US will have this problems if they use Band 4.
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Band 4 aws 1700/2100 is tmobile in the us. But tmobile att and verzion all use band 4 lte.
http://www.phonearena.com/news/Chea...on-T-Mobile-and-Sprint-use-in-the-USA_id77933
https://en.m.wikipedia.org/wiki/List_of_LTE_networks
In Argentina Claro, Movistar and Personal all use band 4. In the wiki it shows Claro and Movistar use 10Mhz and Personal uses 15Mhz, there's the difference.
Most reported that Personal works fine on LTE. That means theres nothing wrong with the Pixel, its the Carrier.
clockcycle said:
Band 4 aws 1700/2100 is tmobile in the us. But tmobile att and verzion all use band 4 lte.
http://www.phonearena.com/news/Chea...on-T-Mobile-and-Sprint-use-in-the-USA_id77933
https://en.m.wikipedia.org/wiki/List_of_LTE_networks
In Argentina Claro, Movistar and Personal all use band 4. In the wiki it shows Claro and Movistar use 10Mhz and Personal uses 15Mhz, there's the difference.
Most reported that Personal works fine on LTE. That means theres nothing wrong with the Pixel, its the Carrier.
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I beg to differ. Many carriers around the world use the same configuration of 10Mhz. I understand the difference between Personal and the other two in this matter but tell me then how is that every other unlocked phone from US (including the Nexus 6P) has no problem at all to connect to any LTE network here but the Pixel has?
Moderator Information,
I have removed a number of posts. Please remember forum rules and make all posts in English.
Quote:
Originally Posted by GeeX
After a lot of time asking movistar to fix this, they put me through to the more technical staff which SEEMS to understand something about this.
They said that they will call me back after talking with their "homologation" sector.
They also said that they admit that it is a problem of the carriers with the device.
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@GeeX
Since i had that post that was ALL IN SPANISH and got deleted, i took the liverty of more or less translating it.
cocchiararo said:
@GeeX
Since i had that post that was ALL IN SPANISH and got deleted, i took the liverty of more or less translating it.
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Like I said before in Spanish, I really don't think the carrier will be able to fix it, how can a 6P work and not the Pixel, a phone with the same bands... either way @GeeX let us know what they tell you.
The November security update ending in letter V has the newest radio.. Maybe try flashing the build and see if it works..
siddhesh.raikar said:
The November security update ending in letter V has the newest radio.. Maybe try flashing the build and see if it works..
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Tried it, still no LTE. =/
Hi everyone, recently I bought a POCO F3, and put my sim card, and using normally to navigate and gaming, every fine, but, I'm travel to city with 5G, and for my disgusting surprise, my POCO F3 5G, don't have an option to select and use 5G network!
I made a lot of tests with my SIM Card, and in my spouse iPhone 12 Pro and my 6th gen iPad Mini, the 5G work well with my SIM, unfortunately in POCO F3, it's not!
I'm using the latest MIUI Global 12.5.4 Stable OTA, I'm never flashed or unlocked the bootloader or make any mod to my device!
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Anybody have ideia what's matter with this device!?
Thx in advice!
Global ROMs don't seem to expose the 5g option.. Xiaomi Eu ROMs do!
nahsha said:
Global ROMs don't seem to expose the 5g option.. Xiaomi Eu ROMs do!
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But this significantly my device not run in 5G, or only not show this literally!?
grippado said:
But this significantly my device not run in 5G, or only not show this literally!?
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it's not using 5G.. (according to your screenshot it's using 4G.. LTE is 4G+).. mine is showing 5G
I was on global stock had no problem , check APN and see what network the phone chose for you , whos you carrier ? what planet you live on I mean country that info always helps
jefffrom said:
I was on global stock had no problem , check APN and see what network the phone chose for you , whos you carrier ? what planet you live on I mean country that info always helps
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I'm in Brazil, and using Vivo carrier!
Your model is global, and the same I send in screenshots!?
Pls help me!
your provider maybe using 5G frequency that poco f3 doesnt support, I think. you should check with the provider too
SamantaSync said:
your provider maybe using 5G frequency that poco f3 doesnt support, I think. you should check with the provider too
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https://www.kimovil.com/en/frequency-checker/BR/xiaomi-poco-f3 I sure it's not problem with my carrier support, all bands in Brazil is supported by poco f3 model/version, I think my problem is another!
But empty ideias! (
grippado said:
Hi everyone, recently I bought a POCO F3, and put my sim card, and using normally to navigate and gaming, every fine, but, I'm travel to city with 5G, and for my disgusting surprise, my POCO F3 5G, don't have an option to select and use 5G network!
I made a lot of tests with my SIM Card, and in my spouse iPhone 12 Pro and my 6th gen iPad Mini, the 5G work well with my SIM, unfortunately in POCO F3, it's not!
I'm using the latest MIUI Global 12.5.4 Stable OTA, I'm never flashed or unlocked the bootloader or make any mod to my device!
View attachment 5457431
View attachment 5457429
Anybody have ideia what's matter with this device!?
Thx in advice!
Click to expand...
Click to collapse
Running on 12.5.6.0 Global Stable, my plan does not have 5G so I limited it to LTE hoping that it might save battery.
wall_ said:
View attachment 5457649
Running on 12.5.6.0 Global Stable, my plan does not have 5G so I limited it to LTE hoping that it might save battery.
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Click to collapse
My plan have 5G if covered, in any other devices (iPad Mini 6th gen and iPhone 12 Pro) 5G works well with my SIM, in POCO F3, the option it's not shown!
I believe this not about carrier ou network, but a issue in MIUI 12.5.4!
At next weekend, I'm go back to home, and flash some custom ROMs to get a prove for myself, that it a Xiaomi stock ROM problem!
Funny how people say it's because of supported frequencies and stuff like that!!!
When the phone doesnt show an option to choose 5g, it's obviously not caused by the simcard!
For some weird reason your phone shows options that arent supposed to be there, like the "LTE only" option that is usually not there on any phone.
Here's a suggestion. Dial this code on your phone *#*#4636#*#* and then go to phone info 1 and then there is a scrollable list option that will allow you to choose from a variety of network options, look for those which have NR. Those are 5g networks and choose one of them, see if your phone gets connected to 5g networks.
My other guess is that you might be using your simcard on the second sim slot and it doesnt have 5g capabality on that slot but Im not sure about that because I think both slots are 5g capable. Again, I've never tried the second slot...
I can choose 5g only on My first SIM.
Try to change sim slot
Hi,
Just wanted to add my input to this.
In my country 5G is enabled by the carrier based on the approved, tested and certified devices.
With the same Poco F3 device I have 5G with my main carrier.
If I change the sim to another 5G provider I do not have the 5G network since the device is not approved on that 5G network.
As a result it was using LTE network.
SIM slot doesn't matter. 5G is enabled to one of the two slots as long as the carrier allows it.
I have tested this with my main carrier and 2 SIMs.
You need to swap the primary data card in the options
In any case supported or unsupported carrier the option was there for 5G network.
5G is supported on sim 2 only, chnage the slot and try again. Sim 1 is 4G LTE. Atleast that's my phone shows.
Cara, estou com o mesmo problema no POCO F3 e também moro em SP.
Vc conseguiu resolver ?
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MOD EDIT: English Translation Below
Man, I have the same problem in POCO F3 and I also live in SP.
Did you manage to solve it?
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As a courtesy, I've added the English translation to your post. Going forward, kindly use English to post/reply on the forum.
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Oi! Vejo que você é novo aqui. Bem-vindo ao XDA! Observe que o XDA é um fórum internacional e, portanto, apenas o inglês pode ser usado no site.
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ketanmore said:
5G is supported on sim 2 only, chnage the slot and try again. Sim 1 is 4G LTE. Atleast that's my phone shows.
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Recently, im put ArrowOS on my F3, and before change the ROM, the 5G option its appear in SIM 1 and SIM 2, i'm just switched the sim card (the most weird, the same SIM that not show 5G in F3, appear and using 5G normally in my wife iPhone 12 Pro), Im bougth another carrier SIM (Claro), and put on F3, and, for my surprise, 5G works fine! I dont know what's happen, but now, i'm using my old SIM (vivo) on slot 2 with 4G, and the new (Claro) on slot 1, with 5G!
¯\_(ツ)_/¯
Poco F3 only supports 5G on SIM1
It doesnt matter whether you have 1 or 2 sims, as long as the SIM is inserted in sim1 slot, it will support 5G
Edit: the people commented before me seem to have different opinions, what i wrote was based on random scrolls, my country doesnt have 5G, so, i dont have personal experience with it
3zozHashim said:
Poco F3 only supports 5G on SIM1
It doesnt matter whether you have 1 or 2 sims, as long as the SIM is inserted in sim1 slot, it will support 5G
Edit: the people commented before me seem to have different opinions, what i wrote was based on random scrolls, my country doesnt have 5G, so, i dont have personal experience with it
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5G works on both sim slots. Have actually tested this with two 5G carriers in NZ. Then again this is 5G non standalone so it still relies on LTE/4G for uploads and to latch onto our 5G networks here.
dDesuKb said:
5G works on both sim slots. Have actually tested this with two 5G carriers in NZ. Then again this is 5G non standalone so it still relies on LTE/4G for uploads and to latch onto our 5G networks here.
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Exactly, I have 5G option/signal with "Claro" carrier SIM, in both slots here in Brazil!
Witam serdecznie mam pytanie jak mogę usunąć blokadę telefonu za połączenie przez sieć GSM sieć polska Orange. Kupiłem telefon Samsung s 21 FE 5g lombardzie i stwierdziłem, że telefon jest kupiony na raty z abonamentem.
Hello, I have a question about how to remove a phone blockade set up by the GSM network, the Orange Polish network. I bought a Samsung s 21 FE 5g phone in a pawnshop and it turned out that the phone was bought in installments with a subscription.
buczo1983 said:
Hello, I have a question about how to remove a phone blockade set up by the GSM network, the Orange Polish network. I bought a Samsung s 21 FE 5g phone in a pawnshop and it turned out that the phone was bought in installments with a subscription.
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Ask your Orange operator.
ze7zez said:
Zapytaj swojego operatora Orange.
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Jedyne co mogę zrobić to oddać go do lombardu gdzie kupiłem lub płacić raty za niego i będzie działać ale wieżę że znajdę tu odp