[HELP] Mate 20 No notification or delay until screen is on - Huawei Mate 20 Questions & Answers

Hi guys,
There is 10-15 mins delay or no notification at all from some third party apps until I press the power button to turn on the screen - not unlock, just turn on.
It mostly happens to Gmail and the Reolink App for my security cameras.
After I turn on the screen I can receive real time message from these two apps for a while but soon goes back to how it was before.
Things I have done but doesn't help:
1. Enabled “Stay connected when device sleeps” in battery setting.
2. Set apps to "Manage Manually" in App Launch
3. Enabled all notification for Apps.
4. Set "Don't Optimise" for Apps in Battery optimisation
I even followed the instruction below provided by @klaus27 to disable PowerGenie but it is still behaving in this way.
https://forum.xda-developers.com/mate-20-pro/themes/remove-powergenie-to-allow-background-t3890409
I really dont have any idea now can any one please help me out? Thanks in advance.

Related

Screen Lock Key Pad Auto Show

Hi all,
I've got a really annoying feature on my screen lock where my keypad will auto-show and if I enter my PIN I'll be launched direct into the app at the time. I hate this feature and want to disable it, but I'm not sure which setting controls this. Did I say I absolutely hate this feature and it drives me nuts hence why I'm posting here.
Its not 100% clear what you mean.
Your lock screen activates and when you unlock it via pin you get put back into the app that was running before screen lock activated, when you'd prefer it to go back to the home screen?.
That is normal behaviour. There is no way to change it without causing an even bigger nuisance, which would be to kill all apps upon leaving them, which will make your phone run slow.
I could recommend an app by htc called "boost+" which can kill apps automatically if you apply the background optimizers to "always off" which will attempt to kill apps when you leave them. This is less intrusive than using developer settings to kill all apps. It may work, it may not.
Hi, thanks for replying.
Yeah sorry it is a little difficult to articulate this behavior.
So when I want to go back into my phone from the screen off / sleep state, I hit the power button to turn the screen on and wake the device up. When I do this the screen lock keypad opens and if I enter my pin I'll be taken into an application. Mind you this doesn't happen all the time. It generally happens when I've received a notification e.g. hangouts message, an sms, missed call notification, email and so on. I'm sure this behavior wasn't happening before. I can't remember if I changed a setting, or there's been an update to the lock screen from HTC. Either way I want to turn this feature off, I don't want the phone controlling me, I want to control the phone.
shivadow said:
Its not 100% clear what you mean.
Your lock screen activates and when you unlock it via pin you get put back into the app that was running before screen lock activated, when you'd prefer it to go back to the home screen?.
That is normal behaviour. There is no way to change it without causing an even bigger nuisance, which would be to kill all apps upon leaving them, which will make your phone run slow.
I could recommend an app by htc called "boost+" which can kill apps automatically if you apply the background optimizers to "always off" which will attempt to kill apps when you leave them. This is less intrusive than using developer settings to kill all apps. It may work, it may not.
Click to expand...
Click to collapse

Notifications not showing up

Hi there
Sometimes when I receive an email the notification will not show up on the phone, that is no sound and no led notification.
However as soon as I press the power button or unlock the screen the notification will pop up.
It is almost as if the device goes to sleep state when screen is turned off.
The emails that I miss at times due to this problem are time sensitive and really important for my work.
Such delays are at times resulting in direct monetary loss.
This was never an issue on my Galaxy Note 3 from which I have upgraded.
Can anyone of you guide and assist me as to which settings need to be changed to get it to work properly.
Many thanks for your time.
I have a simmilar issue here. Some notifications show up normally, like mail and facebook, but other apps only show notifications if i have they are opened.
It's like the system is forcing close those apps.
NEERO said:
Hi there
Sometimes when I receive an email the notification will not show up on the phone, that is no sound and no led notification.
However as soon as I press the power button or unlock the screen the notification will pop up.
It is almost as if the device goes to sleep state when screen is turned off.
The emails that I miss at times due to this problem are time sensitive and really important for my work.
Such delays are at times resulting in direct monetary loss.
This was never an issue on my Galaxy Note 3 from which I have upgraded.
Can anyone of you guide and assist me as to which settings need to be changed to get it to work properly.
Many thanks for your time.
Click to expand...
Click to collapse
Still haven't found any solution.
Things I have tried :
1. Going to Power Master > Battery Mode > Balance
Thinking that in other modes it would kill background apps to save power.
2. Went to Power Master > Autostart Manager > Added apps I need notifications to start on system startup.
Apart from the mentioned problem, I see another one.
I opened What's app notification setting and turned Group Notifications off and Message notifications are set to show silently and minimize.
However the app itself changes the setting and forces messages on screen by itself over riding my changes. Have been happening since a long time now no matter how many times I change the settings.
Update if you can find any resolution.

NOTIFICATION ACCESS for ALWAYS ON EDGE LIGHTING APP

Hi friends,
I hope in your help
I have a Xiaomi redmi note pro from a few days
On my precedent device I used Always On Edge lighting app by playstore
the app need the permissions for the notification access
but I allow this but the app continue to ask me the notification access so this not work
I make so:
I open the app
I tap to put the flag on notification access
it open the page of settings
I disable xiaomi service framework
I enable AOE
I enable xiaomi service framework
I go back
I watch the video to save
It telled me save succesfull
but the app ask me again the notification access
can someone help me?
Late reply, but anyway;
You have to open up phone settings, scroll down to "further settings" (right below "apps"), scroll down to choose "accessibilty", open the "more downloaded services" option. Check that AOE is set to "on".
Anyway, I just can't make AOE work as it should. I get notifications to show up, but since the screen light up for 30 sec's and then fade out to off, the notification also disappear. For instance, since screen always lights up on incoming calls, the notification disappears as soon as the screen goes black.
Anyone could help? I'm out of ideas....

Galaxy S20 delayed push notifications.

Hello all,
I have recently come back to Android from iPhone.
I am having delayed push notifications specifically from my Reolink wireless security camera.
Currently working with Reolink Support and have tried the following with no luck:
Solution: Please avoid turning on the Battery Saver Mode when using Reolink App.
Solution: Go to Apps -> Configure apps -> Battery optimization -> All apps, and then disable battery optimization for the Reolink App.
Solution: Please avoid closing the Reolink App or lock the Reolink App before closing the background process.
Solution: Use the Push Notifications Fixer app. <-Set to 5 minutes (recomended).
My notifications are coming in about 10-15 minutes late, which is not very helpful for security camera.
Any suggestions would be Greatly Appreciated !!!
Thanks.
i did observe same in gmail push !
I got pixel phone + gsuite payed gmail
notification was about 6-15min delay when phone was in deep sleep
I can confirmed that on iphone was wroking. properly , in time .
I get delays sometimes with Whatsapp, ebay, and paypal apps.
What frustrates me sometimes is that my Galaxy Watch sometimes stops notifications for the Samsung Email app (used for work email). Notification will show on the phone, but appears sometimes instant, sometimes delayed 5 mins, or never at all. Reboot of phone and watch does not fix it, i have to turn off the notification in Galaxy Wearable app, reboot, and re-add the notification.
I have Battery Management set to High Performance, as i do not want apps put to sleep etc.

Question Vivo X80 Pro [Origin OS, CN Version] - Bugs & Experiences - Let's share

Dear Forum,
after scanning the x60 and x70 threads about notification issues I'm still struggling with missing notifications and badges for certain apps [in this case Signal and Threema]. What I did so far:
- uninstall com.vivo.pem via ADB App Control
- set notification settings correctly for the apps: (Allow notification, allow smart notification, Floating notifications on (Threema, Signal), Lock screen notifications on (Threema, Signal), display notification details on lock screen, Chats: priority display) // (Home Screen icon badges only for Whatsapp available for some reason)
- set single permission settings for the apps: autostart on, startup on, floating window on, desktop shotcuts on, display on lock screen on, background pop-ups on, Remove permissions and free up space off
- set display settings: show on the off-screen on, show on the lock screen on, show on the home screen on, show in the status bar on, notification method: original icon
- set battery settings correctly: Boost mode, saving mode off, high background power usage on, always on display on, optimize battery life off, auto enable battery saver off
[Phone settings: Drawer style, dark mode, Android Style control center, Vivo Origin System Launcher]
Whatsapp is working: Home Screen notifications, badges, also lock screen notifications - Threema and Signal are not working, driving me a bit crazy. "Sometimes" there is a notification sound, sometimes not. Starring at the lock screen with turned on blue ambilight, it sometimes appears, sometimes not. So my questions:
1) Is there anyone who has experience with Signal and Threema notifications on a Vivo device and could share his/her solution?
2) Should I uninstall also com.vivo.abe and com.iqoo.powersaving?
3) There are no badges for almost all third party apps (Whatsapp badges are working) - is there a way to change it, to get also badges for Signal, Threema, Telegram and so on? (Change Launcher?)
I appreciate your help!
ZarW said:
Dear Forum,
after scanning the x60 and x70 threads about notification issues I'm still struggling with missing notifications and badges for certain apps [in this case Signal and Threema]. What I did so far:
- uninstall com.vivo.pem via ADB App Control
- set notification settings correctly for the apps: (Allow notification, allow smart notification, Floating notifications on (Threema, Signal), Lock screen notifications on (Threema, Signal), display notification details on lock screen, Chats: priority display) // (Home Screen icon badges only for Whatsapp available for some reason)
- set single permission settings for the apps: autostart on, startup on, floating window on, desktop shotcuts on, display on lock screen on, background pop-ups on, Remove permissions and free up space off
- set display settings: show on the off-screen on, show on the lock screen on, show on the home screen on, show in the status bar on, notification method: original icon
- set battery settings correctly: Boost mode, saving mode off, high background power usage on, always on display on, optimize battery life off, auto enable battery saver off
[Phone settings: Drawer style, dark mode, Android Style control center, Vivo Origin System Launcher]
Whatsapp is working: Home Screen notifications, badges, also lock screen notifications - Threema and Signal are not working, driving me a bit crazy. "Sometimes" there is a notification sound, sometimes not. Starring at the lock screen with turned on blue ambilight, it sometimes appears, sometimes not. So my questions:
1) Is there anyone who has experience with Signal and Threema notifications on a Vivo device and could share his/her solution?
2) Should I uninstall also com.vivo.abe and com.iqoo.powersaving?
3) There are no badges for almost all third party apps (Whatsapp badges are working) - is there a way to change it, to get also badges for Signal, Threema, Telegram and so on? (Change Launcher?)
I appreciate your help!
Click to expand...
Click to collapse
the problem is dark mode. I have the same problem with Telegram. with clear mode no problem.
robbie1981 said:
the problem is dark mode. I have the same problem with Telegram. with clear mode no problem.
Click to expand...
Click to collapse
I turned dark mode off, Threema notifications in the status bar are working like 70% now, sometimes they don't - that's so weird.
Is there a solutions for getting badges? Maybe changing the launcher?
Same problem with Google's Messages app, so can't see when I receive a SMS.
I hope they will fix this ASAP.
xperia81 said:
Same problem with Google's Messages app, so can't see when I receive a SMS.
I hope they will fix this ASAP.
Click to expand...
Click to collapse
1) Set settings of the app like in 1st message
2) Set settings of battery/energy usage like in 1st message
3) Switch to bright/light-mode
4) restart phone
-> after doing that, almost 100% of all Threema message are shown as notification. Still struggling with AquaMail, but this will be fixed within next days.
ZarW said:
1) Set settings of the app like in 1st message
2) Set settings of battery/energy usage like in 1st message
3) Switch to bright/light-mode
4) restart phone
-> after doing that, almost 100% of all Threema message are shown as notification. Still struggling with AquaMail, but this will be fixed within next days.
Click to expand...
Click to collapse
Now at the moment everything seems to work even in dark mode, and even with AquaMail, I just followed this instruction:
https://www.chinahandys.net/vivo-china-version-einrichten/ (German)
No badges in AquaMail but in WhatsApp they work, but I dont need that.
xperia81 said:
Now at the moment everything seems to work even in dark mode, and even with AquaMail, I just followed this instruction:
https://www.chinahandys.net/vivo-china-version-einrichten/ (German)
No badges in AquaMail but in WhatsApp they work, but I dont need that.
Click to expand...
Click to collapse
I knew that tutorial before. For me the notifications in status bar and home screen for Threema and Signal did not work having dark mode turned on. Switching to the brigth/light mode the notifications work perfectly.
Considering the badges - I get used to it not having badges for messaging apps.
Just for the readers, you can turn on badges on the home screen for the following apps (Origin OS, Dim9000):
- Designs
- Settings
- iMusic
- iManager
- Kuaishou
- Messages
- Notes
- Recorder
- Telephone
- Clock
- V-Appstore
- Vivo
- Vivo.com
- VivoCloud
- Whatsapp
ZarW said:
Dear Forum,
after scanning the x60 and x70 threads about notification issues I'm still struggling with missing notifications and badges for certain apps [in this case Signal and Threema]. What I did so far:
- uninstall com.vivo.pem via ADB App Control
- set notification settings correctly for the apps: (Allow notification, allow smart notification, Floating notifications on (Threema, Signal), Lock screen notifications on (Threema, Signal), display notification details on lock screen, Chats: priority display) // (Home Screen icon badges only for Whatsapp available for some reason)
- set single permission settings for the apps: autostart on, startup on, floating window on, desktop shotcuts on, display on lock screen on, background pop-ups on, Remove permissions and free up space off
- set display settings: show on the off-screen on, show on the lock screen on, show on the home screen on, show in the status bar on, notification method: original icon
- set battery settings correctly: Boost mode, saving mode off, high background power usage on, always on display on, optimize battery life off, auto enable battery saver off
Click to expand...
Click to collapse
Thanks a lot for your suggestions, but no way to make the Telegram notifactions work...any suggestion? I don't have a sim inside the phone for the moment, but I don't think this is the problem
lukemo said:
Thanks a lot for your suggestions, but no way to make the Telegram notifactions work...any suggestion? I don't have a sim inside the phone for the moment, but I don't think this is the problem
Click to expand...
Click to collapse
1) set settings like in post 1
2) unmute chat in telegram (telegram itself)
3) switch into boost mode (battery settings)
4) allow background activity (battery settings)
5) turn off dark mode
6) restart phone
-> telegram is working perfectly for me with settings from post 1 and dark mode turned off. Always restart your phone to get things work. To be honest, this origin os behaves sometimes really strange :/ hope you get it work.
ZarW said:
1) set settings like in post 1
2) unmute chat in telegram (telegram itself)
3) switch into boost mode (battery settings)
4) allow background activity (battery settings)
5) turn off dark mode
6) restart phone
-> telegram is working perfectly for me with settings from post 1 and dark mode turned off. Always restart your phone to get things work. To be honest, this origin os behaves sometimes really strange :/ hope you get it work.
Click to expand...
Click to collapse
You are right about origin os...thanks again, I didn't put previously in boost mode and I only disabled com.vivo.pem...do you think that disabling is not enough?
lukemo said:
You are right about origin os...thanks again, I didn't put previously in boost mode and I only disabled com.vivo.pem...do you think that disabling is not enough?
Click to expand...
Click to collapse
To be honest, I do not know. While getting it working step by step I was very impatient at some point, so I can not tell you which setting is really needed to get it working - please feel free to test it step by step to figure out which settings are really needed. I will post my settings again a bit more structured.
The only thing I can tell you: I have uninstalled neither com.vivo.abe nor com.iqoo.powersaving, but with the settings below, uninstall of com.vivo.pem and a phone restart my notifications are working perfectly.
Tested and successfully working with Signal, Telegram, Threema, Whatsapp (Vivo X80 Pro, Origin OS, Dim 9000):
1) uninstall com.vivo.pem via ADB App Control
2) set notification settings correctly for the certain app (Settings/Notifications/App notifications/APP):
2a) allow notification
2b) allow smart notification
2c) floating notifications on
2d) Lock screen notifications on
2e) display notification details on lock screen on
2f) Chats: priority display (if there are chats listed, choose priority display)
3) set single permission settings for the certain app (long press App/App Info/App Permission/Settings Single Permission):
3a) autostart on
3b) startup on
3c) floating window on
3d) desktop shotcuts on
3e) display on lock screen on
3f) background pop-ups on
4) set single permission settings for the certain app (long press App/App Info/App Permission):
4a) permissions and free up space off
5) set display settings (Settings/Notifications/Display settings):
5a) show on the off-screen on
5b) show on the lock screen on
5c) show on the home screen on
5d) show in the status bar on
5e) notification method: original icon
6) set battery settings correctly (Settings/Battery):
6a) Boost mode on
6b) saving mode off
7) set battery settings correctly (Settings/Battery/More settings):
7a) always on display on
7b) optimize battery life off
7c) auto enable battery saver off
8) set battery settings for App correctly (Settings/Battery/background power consumption/App):
8a) high background power usage on
9) Restart Phone
ZarW said:
To be honest, I do not know. While getting it working step by step I was very impatient at some point, so I can not tell you which setting is really needed to get it working - please feel free to test it step by step to figure out which settings are really needed. I will post my settings again a bit more structured.
The only thing I can tell you: I have uninstalled neither com.vivo.abe nor com.iqoo.powersaving, but with the settings below, uninstall of com.vivo.pem and a phone restart my notifications are working perfectly.
Tested and successfully working with Signal, Telegram, Threema, Whatsapp (Vivo X80 Pro, Origin OS, Dim 9000):
1) uninstall com.vivo.pem via ADB App Control
2) set notification settings correctly for the certain app (Settings/Notifications/App notifications/APP):
2a) allow notification
2b) allow smart notification
2c) floating notifications on
2d) Lock screen notifications on
2e) display notification details on lock screen on
2f) Chats: priority display (if there are chats listed, choose priority display)
3) set single permission settings for the certain app (long press App/App Info/App Permission/Settings Single Permission):
3a) autostart on
3b) startup on
3c) floating window on
3d) desktop shotcuts on
3e) display on lock screen on
3f) background pop-ups on
4) set single permission settings for the certain app (long press App/App Info/App Permission):
4a) permissions and free up space off
5) set display settings (Settings/Notifications/Display settings):
5a) show on the off-screen on
5b) show on the lock screen on
5c) show on the home screen on
5d) show in the status bar on
5e) notification method: original icon
6) set battery settings correctly (Settings/Battery):
6a) Boost mode on
6b) saving mode off
7) set battery settings correctly (Settings/Battery/More settings):
7a) always on display on
7b) optimize battery life off
7c) auto enable battery saver off
8) set battery settings for App correctly (Settings/Battery/background power consumption/App):
8a) high background power usage on
9) Restart Phone
Click to expand...
Click to collapse
If i click on
settings/notifications/Display settings
everything is grayed out. I can not change nothing there. Anyone can help why I face this problem?
kenajanek said:
If i click on
settings/notifications/Display settings
everything is grayed out. I can not change nothing there. Anyone can help why I face this problem?
Click to expand...
Click to collapse
Just a guess - Vivo Account?
Are you logged in into your Vivo Account? If not, created one on their website and log in - please share if this is working...
ZarW said:
Just a guess - Vivo Account?
Are you logged in into your Vivo Account? If not, created one on their website and log in - please share if this is working...
Click to expand...
Click to collapse
Unfortunately Im already logged in into my vivo account. I disconnected, logged in again and restarted phone...Same outcome
kenajanek said:
Unfortunately Im already logged in into my vivo account. I disconnected, logged in again and restarted phone...Same outcome
Click to expand...
Click to collapse
What about your battery settings? Maybe before changing the display settings you need to do step 7) and 8) - but I've no clue why your display settings are grayed out. Have you deleted certain systemapps with ADB?
If you find the solution, just share it here.
ZarW said:
What about your battery settings? Maybe before changing the display settings you need to do step 7) and 8) - but I've no clue why your display settings are grayed out. Have you deleted certain systemapps with ADB?
If you find the solution, just share it here.
Click to expand...
Click to collapse
I tried several things now. Going back some steps and checking again ... always stays grayed out.
I deleted only vivo.pem and some Bloatware. Nothing what has to do with display settings ...
So at the moment I dont know what to do next, but with rest of settings all notifications working for me. Only lockscreen notifications dont show up as well as tiktok notification. But thats more or less OK for me.
If I find out how to change Display notification settings I will share here, for sure.
Hello
@kenajanek
Have you activated the Nano alerts ? (Settings/Notifications/Nano Alerts scenario settings )
Vivo_Fan said:
Hello
@kenajanek
Have you activated the Nano alerts ? (Settings/Notifications/Nano Alerts scenario settings )
Click to expand...
Click to collapse
Good point! If I activate them, I am able to change Display notification settings.
But is it recommendable to have them activated? I thought its kind of too chinese stuff, for being usefull here in europe.
ZarW said:
1) set settings like in post 1
2) unmute chat in telegram (telegram itself)
3) switch into boost mode (battery settings)
4) allow background activity (battery settings)
5) turn off dark mode
6) restart phone
-> telegram is working perfectly for me with settings from post 1 and dark mode turned off. Always restart your phone to get things work. To be honest, this origin os behaves sometimes really strange :/ hope you get it work.
Click to expand...
Click to collapse
thank for the hint,I think bug in darkmode is the root cause,I can get the notification sound but no visual in notification center, clearmode is ok!
I have reported this system level bug to the PM of iQOO(subsidiary of vivo, they share the same OS) via weibo, hope they can fix it in the later release!
kenajanek said:
Good point! If I activate them, I am able to change Display notification settings.
But is it recommendable to have them activated? I thought its kind of too chinese stuff, for being usefull here in europe.
Click to expand...
Click to collapse
greeting from China!
I have reported this system level bug in darkmode to the PM of iQOO(subsidiary of vivo, they share the same OS) via weibo, hope they can fix it in the later release!

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