Back/Home Gestures Or Buttons Stop Working - Google Pixel 2 XL Questions & Answers

I've noticed since going to the official Android 10 update and then the October update, if the phone sits idle for a while the the back or home functions stop working (both with gestures and the pill). I can open other apps from the notification pull down and navigate forward. I also cannot pull up the keyboard. I tried to submit a log file to Google but Google requires me to type a description of what happened and I can't do that. The only option is to restart the phone from the power menu. Once that happens it's back to normal functioning. This has happened at least 5 times. Has anybody else experienced this?
Sent from my Pixel 2 XL using Tapatalk

Yes! This has been driving me crazy since updating to 10! I finally got fed up and came here looking for answers.
For me it doesn't seem to have anything to do with the phone being idle. It seems to happen after playing video (or potentially other full-screen things, like a game for example). Not sure if it's related to going full screen or maybe going landscape.
When it happens, it seems to only be the home gesture. Back works fine (and sometimes I can keep doing the back gesture to get out of it)
Restarting is usually the quickest way to fix it, but if I don't want to restart, I've found that if I go to settings and switch to 3-button nav, the home button will work again. With 2-button nav, home still doesn't work but multitasking does. Very odd.

I'm suffering from the same problem. I had to switch back to the pill but I've gotten so used to gestures that the pill is tedious.

demarcmj said:
Yes! This has been driving me crazy since updating to 10! I finally got fed up and came here looking for answers.
For me it doesn't seem to have anything to do with the phone being idle. It seems to happen after playing video (or potentially other full-screen things, like a game for example). Not sure if it's related to going full screen or maybe going landscape.
When it happens, it seems to only be the home gesture. Back works fine (and sometimes I can keep doing the back gesture to get out of it)
Restarting is usually the quickest way to fix it, but if I don't want to restart, I've found that if I go to settings and switch to 3-button nav, the home button will work again. With 2-button nav, home still doesn't work but multitasking does. Very odd.
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Click to collapse
I'm having the exact same problem as you. It seems to always happen when I'm playing something full screen in landscape mode. I've just been restarting my phone each time. Thanks for the info about switching back to the three button. There are times when I'm in the middle of something and restarting is just inconvenient.

I did a factory reset 2 days ago and it hasn't happened since. I did not use any backup except for phone calls and text messages.
Sent from my Pixel 2 XL using Tapatalk

Yeah it's random with me at times the back button becomes useless. Thanks Google for this bug. I can't reset my phone every f time!

Related

Recalling active application when coming out of sleep mode

Yesterday I was doing some exploring, on foot, using Google Maps on my TP2. What I would do was check Google Maps, get a satellite lock, plan the next few minutes' walking, then press the power button to put it in "sleep" mode. A few minutes later I'd repeat the procedure - take the phone out, press the power button to wake it up, go back into Google Maps, etc.
The problem was that when I put the phone in sleep mode, Google Maps was the active application, in the foreground; but when waking up again, Google Maps had been pushed into the background, and the phone was displaying the TouchFlo home tab instead. That meant that every single time I did this I had to go into the task manager and bring Google Maps back to the foreground again.
Is there a way to get the phone to automatically bring up whichever application was running when it was switched into sleep mode and not default back to the home screen?
This is one of my biggest gripes about the Touch Flo.
It just get's in the way of so many things.
Does this happen only if you manually put it into sleep mode, or does it also happen if the screen goes dark on it's own?
This is my biggest gripe. I want to stay in the application I left when the phone went into sleep mode. The funny part is the application is running for a split second right before TF default back to the home screen. Massively irritating. I like TF and all but I want to start the app I was running right when I put the phone in sleep / suspend. It's BS.
So, this explains why the phone defaults back to the home screen when I am in the middle of a call. It is not just that the phone wants to always be on the homescreen, but that the Touch Flo specifically forces its way "in front" of anything else that is running.
That gives me even more of a reason to want to upgrade from the T-Mobile ROM that my phone came with. I like Touch Flo actually but this has become so irritating that I would happily give it up so I can call my voicemail and enter passwords/delete messages without having to open the phone five times per call...
pinhead said:
So, this explains why the phone defaults back to the home screen when I am in the middle of a call.
Click to expand...
Click to collapse
That's starting to annoy me as well.

Home button continues pressing?

I've had this issue before on my LG Power (Straight Talk branded LG Leon), running on Lollipop 5.0. No matter what I look for I can't find anyone who's experienced similar issues.
It just happened last night on my 5-day old Nexus. I could not open any of my folders to access apps. As soon as a touched a folder, it briefly showed the animation to open it, and it immediately closed. Whenever I selected a widget or the app drawer, they would immediately close as well. When I attempted to swipe down the notification/quick settings shade, they immediately closed themselves. Turning off the screen resulted in the screen immediately turning back on, albeit locked. I was even having trouble turning the device off because the 'Power Off' menu would disappear right after it popped up. Eventually I was able to time it right and was able to power off. Since I restarted I have not have any issues.
Any idea what gives? I'm unrooted, locked bootloader, everything 100% stock, running MM 6.0.1.
the only explanations i can come up with are:
-accidental touching the area in some way (unlikely)
-getting some substance stuck on the screen in that area (unlikely)
-a faulty touch panel (unlikely and very specific defect)
-a hickup in the software (again unlikely)
then again, if the OS (for whatever reason) thinks the home button is pressed, on default it should not only pull you back to the homescreen, but continue and send you right through to google. the conclusion of which would be, that this UI area is triggered repeatedly rather than continuously.
keep an eye out for what could have triggered it in case it occurs again.
check your settings what build exactly you are running (settings -> about phone -> build number).
ans lastly, if it happens again, you should still be able to hold your power button to hard-reboot it (no further interaction with the UI required).
RockinAmigo14 said:
I've had this issue before on my LG Power (Straight Talk branded LG Leon), running on Lollipop 5.0. No matter what I look for I can't find anyone who's experienced similar issues.
It just happened last night on my 5-day old Nexus. I could not open any of my folders to access apps. As soon as a touched a folder, it briefly showed the animation to open it, and it immediately closed. Whenever I selected a widget or the app drawer, they would immediately close as well. When I attempted to swipe down the notification/quick settings shade, they immediately closed themselves. Turning off the screen resulted in the screen immediately turning back on, albeit locked. I was even having trouble turning the device off because the 'Power Off' menu would disappear right after it popped up. Eventually I was able to time it right and was able to power off. Since I restarted I have not have any issues.
Any idea what gives? I'm unrooted, locked bootloader, everything 100% stock, running MM 6.0.1.
Click to expand...
Click to collapse
Try to clean your screen also with a towel
That is extremely weird. It really sounds like a faulty digitizer, but you'd be the first... Maybe it's a rogue app, but unlikely.
Were you doing something before this starts to happen?
I haven't noticed any consistent apps or behaviors when this would occur. This most recent time, I was low on battery (10%) and I had just flipped on my data.
fyi. you could also just press and hold the power button, for 10 secs, for a reboot ( might come in handy when the screen isn't working properly).
dpj52190 said:
fyi. you could also just press and hold the power button, for 10 secs, for a reboot ( might come in handy when the screen isn't working properly).
Click to expand...
Click to collapse
appreciate the tip! I'll keep this in mind if it happens again.
Finally was able to capture a video. The issue occurred after I was playing around with Open Camera and it crashed. Holding down the power button didn't work when this glitch is happening.
https://youtu.be/4n5vzXlUPqM
RockinAmigo14 said:
Finally was able to capture a video. The issue occurred after I was playing around with Open Camera and it crashed. Holding down the power button didn't work when this glitch is happening.
https://youtu.be/4n5vzXlUPqM
Click to expand...
Click to collapse
What's the icon on the lock screen, top right in the status bar? That behavior is unusual if it's not a screen defect. Are you using any apps that monitor battery, a task killer, or maybe a security monitor app?
Sent from my Nexus 5X using Tapatalk
SlimSnoopOS said:
What's the icon on the lock screen, top right in the status bar? That behavior is unusual if it's not a screen defect. Are you using any apps that monitor battery, a task killer, or maybe a security monitor app?
Sent from my Nexus 5X using Tapatalk
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Click to collapse
The icon is a picture for my user profile on the phone.
I don't use anything like that. I had Clean Master installed briefly but it's been uninstalled for a couple of days now.
so it seems like this issue pops up whenever the camera crashes. happens occasionally when using the camera shortcut (double power tap) or in an app that uses the camera.
It's got to be software IMO. It didn't happen when you went to Google Now and your Recent Apps. I'd try uninstalling the Open Camera app first. Do you have Face Unlock active by chance? After that I'd FDR...
exninja said:
It's got to be software IMO. It didn't happen when you went to Google Now and your Recent Apps. I'd try uninstalling the Open Camera app first. Do you have Face Unlock active by chance? After that I'd FDR...
Click to expand...
Click to collapse
right, that's what's confusing me. i did a factory reset last week, set up the phone as a new device. haven't installed a new camera app, just the stock google camera. the issue occurred again last night when using an app called Shopkick, which accesses the camera but crashed.

On screen volume controls won't go away until after 2 seconds minimum

I've had my phone since launch and this only just started happening. I'm stock.
When I use the hardware volume rocker, the volume control GUI comes up at the top of the screen like always. Before, I could tap anywhere else on the screen to make those controls go away. Now, that no longer works, and I have to wait ~2 seconds for it to go away, which is annoying if I need to use or tap that area of the screen. What is worse, if I even try to tap anywhere else to make it go away, it resets that 2 second timer so that I HAVE to sit and wait for it to disappear EVERY time I use the volume rocker.
Did this change with the last monthly security update? Anyone else seeing this?
Can you be more specific about what you mean when you say "hardware volume rocker"?
Check to see if you have "switch access" enabled in accessibility in settings. This causes weird things to happen sometimes.
Sent from my Pixel XL using Tapatalk
VergilPrime said:
Can you be more specific about what you mean when you say "hardware volume rocker"?
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Click to collapse
The volume button on the side of the phone.
ahent said:
Check to see if you have "switch access" enabled in accessibility in settings. This causes weird things to happen sometimes.
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Click to collapse
No, but thanks for the idea to check.
I'm getting that too, for often much longer than 2 seconds. Sure is weird. Switch Access is off.
I'm using Nova launcher and the slider pop-up goes away as soon as I touch the screen. (December security update, stock and not rooted.)
T
Sent from my Pixel XL using Tapatalk
Crazy late post but I had the same thing happen to me. It went away when I changed my system wide font size.
Having similar issue here, but slightly different.
When i use the rocker and menu appears it will not go away UNTIL I touch somewhere on the screen.
And if I touch the menu to adjust the slider I will still need to touch elsewhere on the screen to make the volume menu go away.
Very annoying.
I'm VZW Pixel XL on 7.1.1 (unlocked bootloader and rooted)
I'm going to be updating to a newer Android version soon, but it's quite annoying until then.
Asus zenfone max pro m1, Android 8.1
I may be to late to answer this tread but I had same problem recently. It got solved. It happened because I downloaded an auto-clicker app to do some stuff. It needed the "display over other app" permission. When I uninstalled it, everything was fine. I think it was due to that permission unusual stuff were happening.

Pull down menu is no longer working while in portrait

Hello has anyone experienced this?
Since last night (1/10/18) I have lost the ability to pull down the top menu using the screen.
I can still bring it up if I use the swiping function of the fingerprint reader though.
If i use the phone in landscape I am however able to pull down the top menu.
I tried rebooting several times, I also tried disabling/enabling the swipe gesture function, nothing helped so far.
Note: I do not use any launcher app.
Any idea as to what could cause that?
Just to update anyone stumbling on this post, the phone actually got worse...
The issue evolved into having the entire area of the touchscreen acting up.
Touch and swipes don't get recognized, and on the top of that the screen is tapping and swiping by itself.
Makes it really hard to use. I tried a factory reset but the issues remain.
The touchscreen digitizer probably failed...
Oh well I started an RMA with Google, should get a new phone with 5 days.
Cheers

Scrolling freeze on chrome

Open a website,start scrolling and suddenly it won't move. Pull down the notification bar slightly and I can continue to scroll again. Probably a 120hz setting compatibility issue but curious if anyone else has this problem too?
Sent from my S20 Ultra
Seen that too but also in Play app
clothednblack said:
Open a website,start scrolling and suddenly it won't move. Pull down the notification bar slightly and I can continue to scroll again. Probably a 120hz setting compatibility issue but curious if anyone else has this problem too?
Sent from my S20 Ultra
Click to expand...
Click to collapse
Have it too. Seems like I either wait an undetermined time for it to unfreeze or pull down the notification bar to unfreeze it.
Well, glad I'm not the only one, although it's really annoying when it happens.
Sent from my S20 Ultra
Mine also does that many times but that's more like the chrome's problem since the phone itself runs smoothly in every other app.
I believe I'm getting the same issue in other apps as well. I'll be scrolling, but if I press the home or back button on the navigation bar, it will lock up for like 20 seconds before something crashes. The common error is that System UI has stopped responding. Been having this issue, and quite frankly, it's making me want to give iPhones a try again...
That's not all. It opens some sites for a very long time 1-2 minutes, while in the same time as a Samsung Browser it opens in 5-10 seconds. It is very strange.
I use Brave rather than Chrome but get it here as well. Only in Brave though. I normally swipe back to home screen and go back in to unfreeze it.

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