Fingerprint unrecognized after display replacement - OnePlus 7T Questions & Answers

Hi ,
There was a green tint on top middle of the screen (visible under low brightness while using youtube dark mode) , so i went to the service centre and I got the screen replaced . The engineer didn't perform any hard reset on the phone so the fingerprint data was still loaded in the device . When i came back home I noticed that fingerprint scanner is not working . so i unlocked the device using pattern , deleted my old fingeprint data and added new . Still when I try to unlock it prompts error : "unable to recognize" . I did factory reset , added the new data again stuck with the same error . I downloaded the OnePlus care app to check if fingerprint sensor working or not under there hardware test but it passed the test . Any thoughts why this is happening ?

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Sensor problems (brightness, auto rotate etc)

Since a few weeks my LG G3 has te following problems:
- Auto rotation is not working
- Camera is unable to focus frequently when starting the app for the first time
- Camera is not saving while recording, but photos are working fine
- Screen is not turning off while making a phone call
- Auto brightness is not working
- Sometimes the infrared sensor at the front side of the screen is constantly turned on, untill I reboot
I've dropped the phone once, very softly from like 20 cm, on the right bottom side.
The strange thing is that the problems occurd step by step and sometimes disappeared after rebooting, but now all the problems listed above are unfixable.
Checked CPU-Z at the sensors tab, none of them seem to work:
And the original values from a fully working LG G3:
Any ideas on how to fix this, it's getting really annoying right now.
Thanks,
Niek
I guess returning the phone to LG is not going to work, since it has already one scratch mark on it from falling.
Any ideas?
hi @Niekjuh,, how the solution for your phone ?
Returned the phone, they could not repair it so returned the money instead.

Blank screen!!!!!

I found that suddenly my m5 had a blank screen, screen is working and touch is also working but there is no brightness tried everything like hard reset and reinstalled the firmware but no solution, the backlight only turn on during sony logo on bootup then screen goes dark without backlight.
A.K.Paul said:
I found that suddenly my m5 had a blank screen, screen is working and touch is also working but there is no brightness tried everything like hard reset and reinstalled the firmware but no solution, the backlight only turn on during sony logo on bootup then screen goes dark without backlight.
Click to expand...
Click to collapse
getting same here
So I've googled a bit,i could not find a actual solution.But here are some idea's:
Boot you phone i safe mode(on this link is a tutorial on how to do that: https://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/td-p/348008)
If the phone is on then go to settings-display and tick "adaptive brightness" or try untick if its alrady ticked, and then reboot your phone normally.
If that doesn't work out,try botting up without sim card,if it boot up normally go to settings-more- preferred network type and change to 2g.
I'm not saying this will work but this is what i found in 20 min googleing.Hope it works guys.Good luck
Sent from my E5603 using XDA-Developers mobile app
Black screen also ive got especialy after phone call :d only hardreset solve it here ..... perhaps it could be proximity sens faut or ? Disapoint from sony
I recall the exact same situation but with another phone. I used an app called lux to fix it. Maybe its the sensor but it's weird that just you had that problem.
another m5 black screen issue ....... it seems that many people going to say goodbye to sony forever pathetic situation...
sony support is out of words ....

sensor problem in mi max

recently the sensor in my max stopped working. full screen and rotation dont seem to work. any image or app trying to open in full screen gives me a black or blue screen and the phone automatically reboots. does anybody have solution for this .

my m8 screen flickers / shake !

I wake up today picked my phone and it was like that ( screen flicker / shake a bit from the top , much noticeable on white color ) I thought if I restart it might fix but didn't help . the flickering was also on when booting . when I first unlock the phone the shaking was on the whole screen but then after unlocking it disappeared and stayed on the top side like 20% of the display also it's less on the black color . didn't try to wipe or anything as I thought it won't do good so what is that actually ? and is there anyway to fix or maybe prevent it from spreading to the rest of the screen ? that is hardware issue right ?
edit : somehow I noticed that the issue is gone when I use chrome browser !!

Display does not light up at the time and after screen unlocking but remaining functions of the phone works normally at that time

Hi,
I recently clean flashed Pixel Experience 12 plus rom on my Oneplus 5T (dumpling).
(file: PixelExperience_Plus_dumpling-12.1-20220614-1354-OFFICIAL.zip , source : https://download.pixelexperience.org/dumpling )
After that I am facing a serious issue regarding the display.
After screen is locked (by pressing the power button or using tap to sleep feature or screen time out), it does not light up at the time and after unlocking. The screen remains black. But it does not mean that the display is gone or the phone is turned off. Phone works perfectly fine at that stage except the issue. The touch, vibration, sound effects,locking-unlocking (through fingerprint), taking screen shot, notification and call facility etc. works normally.
Sometimes the screen flashes for some millisecond if I try to unlock it repeatedly but it is visible only in the dark room.
To get rid of this state I have to boot the phone in recovery (Orangefox) mode then turn it on or force restart the phone (force restart does not work every time. When it does not work the boot screen also remains black)
Surprisingly, I do not face the problem in fastboot mode or recovery mode. Also when Always On Display is on, I don’t face the black screen issue.
I have followed instructions mentioned in this page https://telegra.ph/How-to-install-Pixel-Experience-11-25
and flashed firmware.zip (whose link is provided on the page) and PE12 plus rom .
Please help to resolve this issue and let me know if you need any further information.
Thank you..
I have got the same issue on my MI A2. after replace display I worked fine with pixel experience. and I moved to stock firmware. that is got the same problem. how to solve that issue?

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