Develop Bugs

[Q] IMEI blocked?

Okay so I found galaxy note 2 from a craiglist deal, popped in sim card, everything worked great as its a tmobile version but said per seller that it was unlocked. 30 minutes later after the deal my device had been blocked from network use. My sim would no longer work in my older phone, so I called and got that fixed, but I now have a stupid nice phone that im using for a paper weight. Obviously the person who sold it to me either knew it was reported lost or stolen, or reported it after selling it to me, its whatever it happens right.
What are my options? I really want to be able to use this phone and spent a lot of money on it. I appreciate all input.

Try using another sim card I suppose
Sent from my Xperia Ray

I did, I even went to the AT&T store and they gave me a new sim card and it worked, made calls, surfed the web for like 10 minutes and the same thing happened.

pr0cl1v1ty said:
I did, I even went to the AT&T store and they gave me a new sim card and it worked, made calls, surfed the web for like 10 minutes and the same thing happened.
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Click to collapse
the only thing you can do is have the seller call att or tmobile, what ever its branded and tell them they found the devise and att can unblock the imei

Sounds like u was scammed.
Sent from my SGH-T889

Only other option may be to try it on the other carrier. If it's a TMo phone, try it on ATT and vice versa.
---------
G1(CM7)--> G2(CM9)--> Note 2 T889 stock (root + multiwindow mod)

darocsfinest1 said:
the only thing you can do is have the seller call att or tmobile, what ever its branded and tell them they found the devise and att can unblock the imei
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Click to collapse
Yea, I've been trying to figure out how to lookup the original buyer of this phone.

pr0cl1v1ty said:
Okay so I found galaxy note 2 from a craiglist deal, popped in sim card, everything worked great as its a tmobile version but said per seller that it was unlocked. 30 minutes later after the deal my device had been blocked from network use. My sim would no longer work in my older phone, so I called and got that fixed, but I now have a stupid nice phone that im using for a paper weight. Obviously the person who sold it to me either knew it was reported lost or stolen, or reported it after selling it to me, its whatever it happens right.
What are my options? I really want to be able to use this phone and spent a lot of money on it. I appreciate all input.
Click to expand...
Click to collapse
If it is locked. Unlock and use through other carrier either tmobile or something that uses tmobile network mvno. If u have att note 2.

Its starting to look like its just not safe to buy this phone off Craigslist...
Sent from my SGH-T889 using xda premium

Its not this phone. Its any phone. Run the numbers before you buy like a good consumer
Sent from my SGH-T889

I don't know if you guys have reading comprehension problems or what... Dude said he used on tmo for 30 minutes and then got blocked, and then did the same thing with AT&T. For those of you that don't know AT&T and T-Mobile now share their blacklists, meaning it will not work on any carrier that uses any of those towers. Sad to say your best option would be to sell to an international user on celltraderonline. Be very clear that it is on the US blacklist and will not work with AT&T, T-Mobile or their sister carriers.

Have you tried any T-Mobile or AT&T MVNO's like Simple Mobile or Red Pocket? That might work. If not your pretty much screwed. Unless you use it in another country.
Sent from my SGH-T889 using xda app-developers app

JOSE89178 said:
Have you tried any T-Mobile or AT&T MVNO's like Simple Mobile or Red Pocket? That might work. If not your pretty much screwed. Unless you use it in another country.
Sent from my SGH-T889 using xda app-developers app
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Wow, I guess you didn't read my post above yours.

I have been "burnt" also with buying a T-Mo Note 2 on Craigslist. I used my phone for 2 mos before it got blocked from T-Mo. I used the dialer tricked and unlocked the phone and now using it on Straight Talk Att sim. But you are right you can't use it on T-Mo network or any of the mvnos. You can only use it for ATT mvnos. I get 4g speeds and everything.

KillaHurtz said:
Wow, I guess you didn't read my post above yours.
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Wow, I guess two people can't answer at the same time.
The posts are just three minutes apart.

I guess you read my mind lol. I never saw your post. I never would of posted something double and make myself look like a fool CD they were less then 3 min apart. So excuse me :banghead:
Sent from my SGH-T889 using xda app-developers app

dwest3784 said:
I have been "burnt" also with buying a T-Mo Note 2 on Craigslist. I used my phone for 2 mos before it got blocked from T-Mo. I used the dialer tricked and unlocked the phone and now using it on Straight Talk Att sim. But you are right you can't use it on T-Mo network or any of the mvnos. You can only use it for ATT mvnos. I get 4g speeds and everything.
Click to expand...
Click to collapse
if the phone has been imei blacklisted it will not work on any united states gsm service that includes straight talk... highly doubt you have a blocked phone working on straight talk

I had another thread going about being blocked on imei.
I just called tmobile and talked to them for about thirty minutes about my situation.
A quick summarization of the conversation is:
- The previous owner has been accused of fraud so that is the reason of the blocked IMEI.
- Can't do anything to unblock it, unless the previous owner retracts ther dues or whatever it is that needs to be payed.
- No third party unlocking will work.
Well for me, I fortunately have his information such as address and phone number and the text conversation still logged on my old phone. Luckily I called him today as a private number to check if he's phone still worked and still does, thank god.
Now I'm planning on calling him up tomorrow and, professionally, tell him my situation. When I met the guy, he didn't seem like a bad guy but hey, never judge a book by it's cover eh.
If he refuses any of these or won't agree to a median than I'll have to take legal actions.
That's my plan that is. I am not going to let $600.00 go to waste on a blocked phone! I'm taking this guy all the way.

*#06#
Sent from my SGH-T889 using xda premium

not sure but can't you get rid of your IMEI by flashing a bunch of times? I had this happen with my SK4G, my IMEI number under settings was a bunch of 0s. When I called up T-mobile and asked for an unlock code for the phone, it didn't work because my IMEI was screwed up. I ended up having to alter some Hex file in order to unlock it

N900T Blacklist

Hi, I own Note 3 N900T bought from T-Mobile US and I'm using it in Macedonia with Chainfire's RegionLock Away App on Android 4.3. And now I want to update to Lollipop and do a factory reset but I checked my IMEI and it's Blacklisted. My question is can I unlock my phone with unlock code in Macedonia if I do a factory reset or I need to activate with T-Mobile SIM card?
Thanks in advance

Blacklisted IMEI.... ouch.
Yeah, you will need to have it unlocked somehow. I'm not sure if T-Mobile will do this for you, however. Give them a call.
Also, I thought that blacklisted IMEI's were only devices that people hadn't paid off, or something along those lines. You did in fact buy the device directly from T-Mobile? How long have you owned it now? Did you pay it off?
I only ask for the sake of connecting the pieces here to try and give you the appropriate advice.

411y0ur8453 said:
Blacklisted IMEI.... ouch.
Yeah, you will need to have it unlocked somehow. I'm not sure if T-Mobile will do this for you, however. Give them a call.
Also, I thought that blacklisted IMEI's were only devices that people hadn't paid off, or something along those lines. You did in fact buy the device directly from T-Mobile? How long have you owned it now? Did you pay it off?
I only ask for the sake of connecting the pieces here to try and give you the appropriate advice.
Click to expand...
Click to collapse
I bought it from a guy in the US and maybe he is not paying the bills there, I don't know. I will buy the unlock code from ebay but I don't know if I can insert it after factory reset. Do I need to activate the phone after factory reset?

stavrov said:
I bought it from a guy in the US and maybe he is not paying the bills there, I don't know. I will buy the unlock code from ebay but I don't know if I can insert it after factory reset. Do I need to activate the phone after factory reset?
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Honestly man, this really sucks. It sounds like he ripped you off.
T-Mobile blacklists IMEI's that are associated with an unpaid balance on a device. They do this to prevent people from getting a discounted phone, then taking it somewhere else.
You will need to call T-Mobile and talk to them about it. Not good. Usually they don't "unlist" them after they have been flagged.

411y0ur8453 said:
Honestly man, this really sucks. It sounds like he ripped you off.
T-Mobile blacklists IMEI's that are associated with an unpaid balance on a device. They do this to prevent people from getting a discounted phone, then taking it somewhere else.
You will need to call T-Mobile and talk to them about it. Not good. Usually they don't "unlist" them after they have been flagged.
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Click to collapse
As I heard you cannot use the phone in the US but you can use it in other countries, but I'm not sure. And now I don't know if I should perform a factory reset, if I need to activate the phone in the US (or with T-Mobile SIM card) I will end up with unusable phone.

stavrov said:
As I heard you cannot use the phone in the US but you can use it in other countries, but I'm not sure. And now I don't know if I should perform a factory reset, if I need to activate the phone in the US (or with T-Mobile SIM card) I will end up with unusable phone.
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Click to collapse
You're confusing a Carrier lock with a Region lock. There is no region lock on the N900T, just carrier lock. You can purchase an unlock code from some place like cellunlocker.net and follow their instructions to unlock and use it with any carrier's sim.

toastido said:
You're confusing a Carrier lock with a Region lock. There is no region lock on the N900T, just carrier lock. You can purchase an unlock code from some place like cellunlocker.net and follow their instructions to unlock and use it with any carrier's sim.
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Click to collapse
So if I purchase an unlock code I can use the phone in my country?

stavrov said:
So if I purchase an unlock code I can use the phone in my country?
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Click to collapse
You should be able to, yes. There is no region lock, only Carrier/SIM lock, so an unlock code should allow it to operate anywhere, and it would be a permanent unlock, so you can factory reset even and not worry about it getting re-locked to tmo usa.

The region lock away app seems to also remove the sim lock, so I don't think you'll need an unlock code...

toastido said:
You should be able to, yes. There is no region lock, only Carrier/SIM lock, so an unlock code should allow it to operate anywhere, and it would be a permanent unlock, so you can factory reset even and not worry about it getting re-locked to tmo usa.
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I would say this is bad advice.
Why would you purchase anything without first giving them a call and finding out what is going on. IMEI stands for... ready....
INTERNATIONAL mobile equipment identity... not carrier specific. If T-Mobile flags a GSM device for "theft", as in, somebody not paying it off, it is essentially the property of T-Mobile's, and I promise you they have gone through the hoops to protect themselves from a product sales perspective.
It would be simple to give them a call. You should do it, and not spend any more of your money until A) You know why it was blacklisted, B) Know whether or not T-Mobile can fix this problem for you (maybe it was a mistake, but I doubt it), C) You call that idiot back that sold you the phone and find out why he sold you a device that was blacklisted (he knew).
That's all I really can say about it. And I hate to say it, but I think you are going to be SOL man. Sorry.

411y0ur8453 said:
I would say this is bad advice.
Why would you purchase anything without first giving them a call and finding out what is going on. IMEI stands for... ready....
INTERNATIONAL mobile equipment identity... not carrier specific. If T-Mobile flags a GSM device for "theft", as in, somebody not paying it off, it is essentially the property of T-Mobile's, and I promise you they have gone through the hoops to protect themselves from a product sales perspective.
It would be simple to give them a call. You should do it, and not spend any more of your money until A) You know why it was blacklisted, B) Know whether or not T-Mobile can fix this problem for you (maybe it was a mistake, but I doubt it), C) You call that idiot back that sold you the phone and find out why he sold you a device that was blacklisted (he knew).
That's all I really can say about it. And I hate to say it, but I think you are going to be SOL man. Sorry.
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No, it's not bad advice
It's a widely known FACT that tmo USA and AT&T, who share blacklists) ONLY blacklist within the USA.
OP it's up to you, but based on others experiences (Google is your friend) and KNOWN FACTS, you should be fine

toastido said:
No, it's not bad advice
It's a widely known FACT that tmo USA and AT&T, who share blacklists) ONLY blacklist within the USA.
OP it's up to you, but based on others experiences (Google is your friend) and KNOWN FACTS, you should be fine
Click to expand...
Click to collapse
I would assume that if they had blocked an IMEI, it would be borked indefinitely. If not, good for you OP.
If you have heard of somebody having a blocked IMEI, toastido, and then taking a device to another country and successfully using it, then there is hope for him.

stavrov said:
Hi, I own Note 3 N900T bought from T-Mobile US and I'm using it in Macedonia with Chainfire's RegionLock Away App on Android 4.3. And now I want to update to Lollipop and do a factory reset but I checked my IMEI and it's Blacklisted. My question is can I unlock my phone with unlock code in Macedonia if I do a factory reset or I need to activate with T-Mobile SIM card?
Thanks in advance
Click to expand...
Click to collapse
the chainfire region lock away only works on 4.3... so if you update the phone to Lollipop or any other 4.4, I do believe it won't work for you anymore....
if you get the sim unlock from ebay or anyone else, you can use it anywhere except Tmobile USA...
I do not think tmobile cares enough to feel sorry that you got ripped off, but sometimes, only sometimes, I heard they have pardon 1 or 2 people..

411y0ur8453 said:
I would assume that if they had blocked an IMEI, it would be borked indefinitely. If not, good for you OP.
If you have heard of somebody having a blocked IMEI, toastido, and then taking a device to another country and successfully using it, then there is hope for him.
Click to expand...
Click to collapse
If it's blocked in the USA, then they are borked in the USA indefinitely, but fine outside of it. Now I can't speak for the European Union or Asia, but unless they have been blacklisted in the region they're trying to use it, should be good to go once it's unlocked - add long as its outside the us of a.

In Macedonia they can unlock it for you some small shops not Tmobile stores, it's like $10 and try One the carrier, you got nothing to loose, i srekno. IMEI is only blocked in USA.
Sent from my SM-N900T using XDA Free mobile app

purchased locked phone.

So my girlfriend just purchased an S6 (sprint) and when she took it to the store to have it activated they couldn't do it because it was "locked"...some kind of carrier lock I'm assuming.. Like they owed sprint money or something? Obviously if it was a normal security lock than we could just do a factory reset but apparently that won't work.
So.. Anyone know anything about this and a way around it? I'm a Verizon user and have never heard of this kind of problem. Thanks for any help in advance.

topshot17 said:
So my girlfriend just purchased an S6 (sprint) and when she took it to the store to have it activated they couldn't do it because it was "locked"...some kind of carrier lock I'm assuming.. Like they owed sprint money or something? Obviously if it was a normal security lock than we could just do a factory reset but apparently that won't work.
So.. Anyone know anything about this and a way around it? I'm a Verizon user and have never heard of this kind of problem. Thanks for any help in advance.
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Click to collapse
All carriers, including Verizon, have a carrier BLOCK not lock. A carrier lock means the device is locked to that carrier. What exactly did Sprint say? If the phone is blacklisted, which you can check on any ESN checker online, then it will never work on Sprint.
Where did she buy the phone at?

elesbb said:
All carriers, including Verizon, have a carrier BLOCK not lock. A carrier lock means the device is locked to that carrier. What exactly did Sprint say? If the phone is blacklisted, which you can check on any ESN checker online, then it will never work on Sprint.
Where did she buy the phone at?
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I'm unsure what they told her exactly, besides that they can't activate it. Now what is the point of a carrier block? She got the phone off Craigslist.

topshot17 said:
I'm unsure what they told her exactly, besides that they can't activate it. Now what is the point of a carrier block? She got the phone off Craigslist.
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Yup. Its definitely carrier blocked. NEVER buy cell phones from Craigslist without first checking the ESN from Sprint directly. You are better off selling the device on eBay FOR PARTS.
The point of a carrier block is so people who steal, or fail to pay off their device, can not use it anymore, and thus rip off good people on craigslist and eBay.

elesbb said:
Yup. Its definitely carrier blocked. NEVER buy cell phones from Craigslist without first checking the ESN from Sprint directly. You are better off selling the device on eBay FOR PARTS.
The point of a carrier block is so people who steal, or fail to pay off their device, can not use it anymore, and thus rip off good people on craigslist and eBay.
Click to expand...
Click to collapse
Joy. Problem with this phone is that it has a none removal back.. Can't look under the battery.. Can't get into the phone to check the ESN either without the previous owners Gmail account information.

topshot17 said:
Joy. Problem with this phone is that it has a none removal back.. Can't look under the battery.. Can't get into the phone to check the ESN either without the previous owners Gmail account information.
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That I believe is an FRP lock.. Totally different from a carrier block. But if you go into download mode, you can press the home key to view IMEI. But FRP lock, which is what you just described, can be bypassed.
Check out this video and follow it to a T. You may need to improvise do to different android versions.
https://www.youtube.com/watch?v=DJ8_qbj1DPQ
Hope it helps! If its just FRP locked, and not carrier blocked, then you should be okay to get it activated.

elesbb said:
That I believe is an FRP lock.. Totally different from a carrier block. But if you go into download mode, you can press the home key to view IMEI. But FRP lock, which is what you just described, can be bypassed.
Check out this video and follow it to a T. You may need to improvise do to different android versions.
Hope it helps! If its just FRP locked, and not carrier blocked, then you should be okay to get it activated.
Click to expand...
Click to collapse
Thank you, I'll check into it.

Saafir said:
The numbers for the device is located on the back panel, at the bottom.
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Click to collapse
Ahh it is.. So the phone did have an FRP lock on it but that was an easy fix.. But unfortunately it also has a carrier block due to an unpaid balance. Thanks for everyone's help.

topshot17 said:
Ahh it is.. So the phone did have an FRP lock on it but that was an easy fix.. But unfortunately it also has a carrier block due to an unpaid balance. Thanks for everyone's help.
Click to expand...
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can't you contact the person who sold it to you? threatening to bring the police in might scare them into giving you a refund. If the phone had a FRP lock and its flagged, then im pretty sure the phone was stolen.

The Android Attorney said:
can't you contact the person who sold it to you? threatening to bring the police in might scare them into giving you a refund. If the phone had a FRP lock and its flagged, then im pretty sure the phone was stolen.
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Click to collapse
Yeah It more than likely was. It's pretty much a dead end.. My gf payed for it but her brother met the person somewhere for pickup.. Only contact information is an email address which they haven't responded too after the sale. Apparently the phone was dead when he picked it up. I personally would have put it on my car charger and powered it on before paying for it.. And got more information.. But oh well.. Now she knows to be more cautious and I'll probably handle any future used phone purchases for her.

Saafir said:
Shady stuff man. I hope you have better luck with Craigslist in the future. I try to steer clear of them, sort of like Ebay. You could always inquire on what the remaining balance is. If it's something stupid like $48, I would just pay it off.
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Click to collapse
Haha yeah somehow I doubt it'll be anything under a few hundred.. Think I'll call and check just got kicks though.

topshot17 said:
Yeah It more than likely was. It's pretty much a dead end.. My gf payed for it but her brother met the person somewhere for pickup.. Only contact information is an email address which they haven't responded too after the sale. Apparently the phone was dead when he picked it up. I personally would have put it on my car charger and powered it on before paying for it.. And got more information.. But oh well.. Now she knows to be more cautious and I'll probably handle any future used phone purchases for her.
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Click to collapse
Who buys a used cellphone without even physically checking it ?? I mean seriously ?...next time when buying atleast have a number of the seller and complete info of what u are buying atleast
Sent from my LG-H815 using XDA-Developers mobile app

Please help me fix this paperweight!!

Hi all!! Please be gentle, I'm new to all of this awesomeness. So I have a note 10+, it was given to me because they couldn't get it to work. Idk what they did to it, but they really did a number on it!! The model number on the back says sm-n9700, in the about phone stuff it says sm-n9750. I'm pretty positive the imei has been changed as well as the serial number. it's locked to tmobile I assume since that's the carrier that shows when powering on. HELP!!

badgett77 said:
Hi all!! Please be gentle, I'm new to all of this awesomeness. So I have a note 10+, it was given to me because they couldn't get it to work. Idk what they did to it, but they really did a number on it!! The model number on the back says sm-n9700, in the about phone stuff it says sm-n9750. I'm pretty positive the imei has been changed as well as the serial number. it's locked to tmobile I assume since that's the carrier that shows when powering on. HELP!!
Click to expand...
Click to collapse
What shows up on the splash screen doesn't necessarily mean it's locked to the carrier. It would be if the phone was financed/leased... But I have other concerns based on what you said.
Personally I would strongly suggest you just give the phone back.
It's really nice that someone gave you the phone, but this has the "too good to be true" ring to it.. Especially if the model number is not correct, that would be a major red flag. At the same time if you think that the IMEI was changed then I would definitely give the phone back. Absolutely no reason would exist to change the IMEI other then the phone was blacklisted, financed, lost/stolen or a warranty return that wasn't returned.

scottusa2008 said:
What shows up on the splash screen doesn't necessarily mean it's locked to the carrier. It would be if the phone was financed/leased... But I have other concerns based on what you said.
Personally I would strongly suggest you just give the phone back.
It's really nice that someone gave you the phone, but this has the "too good to be true" ring to it.. Especially if the model number is not correct, that would be a major red flag. At the same time if you think that the IMEI was changed then I would definitely give the phone back. Absolutely no reason would exist to change the IMEI other then the phone was blacklisted, financed, lost/stolen or a warranty return that wasn't returned.
Click to expand...
Click to collapse
kinda what I was thinking, but was hoping to get a different answer. Thanks though...

The only legal way is to pay the balance, just like that

maxpunj007 said:
i am having the same problem i bought it second hand and now phone is financial locked is ti possible to make it unlock.
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Click to collapse
Only way is to pay company fully to unlock IMI of the phone. Nothing else going to work

Return it, buy from reliable source, easy

Well after digging deeper I have discovered that it's a freaking counterfeit (I guess that's what you'd call it). Oh well...that's my luck. But on the bright side I've managed to learn quite a bit, thanks to me being so determined, that otherwise I never would have educated myself on.

How do you change the IMEI of a phone?
I agree with the others though, give it back. If the person who gave it to you won't take it back, or is not around to take it back, and if you didn't pay any money for it, then recycle it.
Sent from my SM-T727V using Tapatalk

gernerttl said:
How do you change the IMEI of a phone?
Click to expand...
Click to collapse
That is not something they allow discussions on here.

scottusa2008 said:
That is not something they allow discussions on here.
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Click to collapse
Yeah, I figured as much. I was just curious. In my opinion, this thread smells a little sketchy.

gernerttl said:
How do you change the IMEI of a phone?
Sent from my SM-T727V using Tapatalk
Click to expand...
Click to collapse
When someone asks for things like this, most surely the device is an illegal matter, what a shame with these guys

winol said:
When someone asks for things like this, most surely the device is an illegal matter, what a shame with these guys
Click to expand...
Click to collapse
Yeah.
Sent from my SM-N976V using Tapatalk

winol said:
When someone asks for things like this, most surely the device is an illegal matter, what a shame with these guys
Click to expand...
Click to collapse
I suppose these days with carriers opening their networks to other carrier's phones....
But in the past i did this a few times. Boost mobile for instance didn't have the device i decided i wanted, bought a used Boost branded phone and changed my chosen phone to that boost imei. Put the boost phone away (still have it).
I did this maybe 3 different times to 3 different phones on different carriers....was really the only way to have the device you wanted on the carrier you had......
Again, that was when carriers had too much power and most networks were all cdma....a dark time.
To be clear, i owned the phones/imei's outright.
I used to dream about the day we'd get gsm phones....the cellular world is much better now so no need for imei swaps (on legit devices)
Sent from my [device_name] using XDA-Developers Legacy app

louforgiveno said:
I suppose these days with carriers opening their networks to other carrier's phones....
But in the past i did this a few times. Boost mobile for instance didn't have the device i decided i wanted, bought a used Boost branded phone and changed my chosen phone to that boost imei. Put the boost phone away (still have it).
I did this maybe 3 different times to 3 different phones on different carriers....was really the only way to have the device you wanted on the carrier you had......
Again, that was when carriers had too much power and most networks were all cdma....a dark time.
To be clear, i owned the phones/imei's outright.
I used to dream about the day we'd get gsm phones....the cellular world is much better now so no need for imei swaps (on legit devices)
Click to expand...
Click to collapse
imei changing/swapping is illegal in the US.. are u sure ur not talking about sim swapping lol..
i suppose if u owned the devices outright then y not.. but its still illegal.. devices have an imei for a number of reasons so manipulating that i can also understand why its illegal some places..
think of it like a car.. if u got a cheap pinto and take that license plate with the tags n all and swap it onto a sports car to avoid paying higher insurance or w.e then if u get caught u pay the price lol..
its an identifier.. for networks, global imei blacklists, financing etc. etc. its like an ssn for a phone lol.. ppl dont go changing their ssn when they feel like it lol..
i can see both sides but more so the carrier side since most ppl (not all) that r changing imeis are for nefarious reasons.

Exactly, imei changing is illegal, any way you look at it, it is illegal

Never suggested that it wasn't...and while i had my reasons back then, these days the only reason i would imagine someone doing it would be in the case of a "stolen" device. I don't condone that
Sent from my [device_name] using XDA-Developers Legacy app

Question T-Mobile Network Issue

Hello
Hopefully someone here can point me in the right direction for help or assist.
I purchased a unlocked Galaxy Z Fold3 off of Swappa.com. Ive purchased many of phone off this site and had no issues including this Fold3. When I got the phone i placed my T-Mobile sim in the phone and all was fine since the phone was unlocked. When T-Mobile pushed the Android 12 update out we all know it caused issues with the phones network. Since i did not purchase the phone from T-Mobile i sent my phone to Samsung so they could fix the issue. Since they knew of the issue with T-Mobile they replaced the motherboard of the phone. Well that sim locked the phone to the original carrier which i found out was Spectrum Mobile. Spectrum states they cannot unlock the phone because they cannot see the IMEI on their network. T-Mobile sees the IMEI on their network from when i used the phone before the update, but they stated that since the original carrier is Spectrum, they have to unlock the phone. Samsung states that one or the other will have to unlock the device because they do not have carrier unlock codes even though they replaced the motherboard which cause the phone to lock again. After weeks of the back and forth i paid a site to give me a unlock code for the phone via Spectrum Mobile. the code they sent did not work and they refunded me my money. But now im stuck with a brick unless i get a Spectrum Mobile account. The phone works fine on their network but i refuse to get their internet service so i can get a mobile account just to use the phone.
Anyone have any advice as to how i can get the phone unlocked again? I reached out to the person i purchased the device from and they didnt have the unlock code. Also the IMEI is clean because Samsung, Spectrum, and T-Mobile checked it.

Right now, you can either pay for an unlocking service or, and this is the REALLY hard part, wait until Spectrum's IMEI Database is updated with the new IMEI for your device. This will come from Samsung when they Sync, but no telling how often that is.
The bad thing is, it can take weeks or a month or more. No one knows.
If you are in need RIGHT NOW, I would look for a good Unlock Service and pay them, but it can also take a while with how new these phones are.

Talderon said:
Right now, you can either pay for an unlocking service or, and this is the REALLY hard part, wait until Spectrum's IMEI Database is updated with the new IMEI for your device. This will come from Samsung when they Sync, but no telling how often that is.
The bad thing is, it can take weeks or a month or more. No one knows.
If you are in need RIGHT NOW, I would look for a good Unlock Service and pay them, but it can also take a while with how new these phones are.
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Click to collapse
Do you know of any good reliable unlock services?

MAC20 said:
Do you know of any good reliable unlock services?
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Click to collapse
I would suggest one, but I have not used one in so long I can't really suggest one. Sorry.

Talderon said:
I would suggest one, but I have not used one in so long I can't really suggest one. Sorry.
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Click to collapse
Thanks

MAC20 said:
Hello
Hopefully someone here can point me in the right direction for help or assist.
I purchased a unlocked Galaxy Z Fold3 off of Swappa.com. Ive purchased many of phone off this site and had no issues including this Fold3. When I got the phone i placed my T-Mobile sim in the phone and all was fine since the phone was unlocked. When T-Mobile pushed the Android 12 update out we all know it caused issues with the phones network. Since i did not purchase the phone from T-Mobile i sent my phone to Samsung so they could fix the issue. Since they knew of the issue with T-Mobile they replaced the motherboard of the phone. Well that sim locked the phone to the original carrier which i found out was Spectrum Mobile. Spectrum states they cannot unlock the phone because they cannot see the IMEI on their network. T-Mobile sees the IMEI on their network from when i used the phone before the update, but they stated that since the original carrier is Spectrum, they have to unlock the phone. Samsung states that one or the other will have to unlock the device because they do not have carrier unlock codes even though they replaced the motherboard which cause the phone to lock again. After weeks of the back and forth i paid a site to give me a unlock code for the phone via Spectrum Mobile. the code they sent did not work and they refunded me my money. But now im stuck with a brick unless i get a Spectrum Mobile account. The phone works fine on their network but i refuse to get their internet service so i can get a mobile account just to use the phone.
Anyone have any advice as to how i can get the phone unlocked again? I reached out to the person i purchased the device from and they didnt have the unlock code. Also the IMEI is clean because Samsung, Spectrum, and T-Mobile checked it.
Click to expand...
Click to collapse
I have an Unlocked Fold 3 also now using the T-Mobile network and keep experiencing network connectivity issues. In placed where I used to get good 5G signal now I only get LTE and sometimes my data connection drops to H or H+, sometimes just R for roaming.
So they believe the Android 12 update killed the Motherboard in our phones for T-Mobile? Also how long did it take to get your phone back from Samsung after the repair?

BigMosley said:
I have an Unlocked Fold 3 also now using the T-Mobile network and keep experiencing network connectivity issues. In placed where I used to get good 5G signal now I only get LTE and sometimes my data connection drops to H or H+, sometimes just R for roaming.
So they believe the Android 12 update killed the Motherboard in our phones for T-Mobile? Also how long did it take to get your phone back from Samsung after the repair?
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Click to collapse
Samsung sent me a shipping label that was two day shiping to them. it took about a week or so to get back. Yes, something with the T-Mobile Android 12 update caused an issue where Samsung has been replacing the mother board of the phones. I found out when i was looking on T-Mobiles forums and a person stated that is what fixed theres. So i contacted Samsung and told them about the Andorid 12 update causing the issue and they had me send it in since they knew of the issue.

MAC20 said:
Samsung sent me a shipping label that was two day shiping to them. it took about a week or so to get back. Yes, something with the T-Mobile Android 12 update caused an issue where Samsung has been replacing the mother board of the phones. I found out when i was looking on T-Mobiles forums and a person stated that is what fixed theres. So i contacted Samsung and told them about the Andorid 12 update causing the issue and they had me send it in since they knew of the issue.
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Thanks for the quick reply. I have had my Fold 3's screen fixed in the same day by going to a local UBreakiFix, any idea if they can also do the Motherboard swap out?

BigMosley said:
Thanks for the quick reply. I have had my Fold 3's screen fixed in the same day by going to a local UBreakiFix, any idea if they can also do the Motherboard swap out?
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Click to collapse
im not sure. you may have to call them to see.

MAC20 said:
im not sure. you may have to call them to see.
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Click to collapse
I'm going your route and sending in the phone to Samsung. I even noted others online shared the same experience I am having and the motherboard was replaced.

Talderon said:
Right now, you can either pay for an unlocking service or, and this is the REALLY hard part, wait until Spectrum's IMEI Database is updated with the new IMEI for your device. This will come from Samsung when they Sync, but no telling how often that is.
The bad thing is, it can take weeks or a month or more. No one knows.
If you are in need RIGHT NOW, I would look for a good Unlock Service and pay them, but it can also take a while with how new these phones are.
Click to expand...
Click to collapse
@Talderon ive tried two unlock companies so far and neither have been able to unlock the phone. The person i bought it from wants me to mail it back so they can unlock it with a pc. Not going to happen so i won't get it back LOL. I think im just going to get on a friends Spectrum Mobile account and wait 30 so they can unlock it. Think thats my only choice.

If I'm on Google Fi (Which is T-Mobile) is it better for me to get the T-Mobile version of the phone off of Swappa/eBay so I don't run into these issues?

Just buy the samsung unlocked version and then flash the t mobile rom to I have the u1 one version I never had any issues with using t mobile on my z fold 3 and you need the rom bc its helps with towers bc I was using verzion rom on t mobile and I didn't get all the service or 5g uc always buy us unlocked version never buy carrier ones bc it's just easier to flash the rom you need than buy the carrier one bc it's can be relocked at any time bc when I bought t mobile version s21 it's locked the phone so beware

livejamie said:
If I'm on Google Fi (Which is T-Mobile) is it better for me to get the T-Mobile version of the phone off of Swappa/eBay so I don't run into these issues?
Click to expand...
Click to collapse
Don't buy off swappa you get better deal on ebay bc you have money back guarantee

MAC20 said:
Hello
Hopefully someone here can point me in the right direction for help or assist.
I purchased a unlocked Galaxy Z Fold3 off of Swappa.com. Ive purchased many of phone off this site and had no issues including this Fold3. When I got the phone i placed my T-Mobile sim in the phone and all was fine since the phone was unlocked. When T-Mobile pushed the Android 12 update out we all know it caused issues with the phones network. Since i did not purchase the phone from T-Mobile i sent my phone to Samsung so they could fix the issue. Since they knew of the issue with T-Mobile they replaced the motherboard of the phone. Well that sim locked the phone to the original carrier which i found out was Spectrum Mobile. Spectrum states they cannot unlock the phone because they cannot see the IMEI on their network. T-Mobile sees the IMEI on their network from when i used the phone before the update, but they stated that since the original carrier is Spectrum, they have to unlock the phone. Samsung states that one or the other will have to unlock the device because they do not have carrier unlock codes even though they replaced the motherboard which cause the phone to lock again. After weeks of the back and forth i paid a site to give me a unlock code for the phone via Spectrum Mobile. the code they sent did not work and they refunded me my money. But now im stuck with a brick unless i get a Spectrum Mobile account. The phone works fine on their network but i refuse to get their internet service so i can get a mobile account just to use the phone.
Anyone have any advice as to how i can get the phone unlocked again? I reached out to the person i purchased the device from and they didnt have the unlock code. Also the IMEI is clean because Samsung, Spectrum, and T-Mobile checked it.
Click to expand...
Click to collapse
See you shouldn't buy carrier phones don't do that bc you always have issues and it's hard to find unlocking service just resell the phone and just buy you unlocked us version off ebay and then flash t mobile rom and you be good and then you don't never have to worry about having a brick