Why no updates for Note 10+ since September 2019 - Samsung Galaxy Note 10+ Questions & Answers

Hi,
Since 21st of October I am the owner of a Note 10+ an awsome phone and again better than all previous Notes I had since Note 2
But the weird thing is that my Note 10+ is not updating. Bought in the Netherlands with Baseband N975FXXU1ASI1
and Sw version
SAOMC_SM-N(&%F_OXM_XEF_PP_0009
RF8M90BY7SD
XEF/XEF_XEF/VD2
I do understand that this phone was produced for the French market?
After unboxing the update which is still the "up to date one" is the 1 September security update
After this update I learned that Samsung send 3 more updates the security updates October, November and a service update end of October. regarding the Fingerprint scanner
Who knows how I can get the proper updates even when OTA is not working
Thansk in advance for your help :good:
PH

Had the same problem with my DTM Firmware, to solve it i flashed the (in my case) DBT CSC with the newest firmware and now I get every update.

Some sellers imported the phone from other markets, countries. So they can buy the phone cheaper and make more profit. It's legal. But as it comes to update, your phone gets them when the country where they are imported from and not as they release in your own country. You can see the worldwide schedule at www.sammobile.com But if something is wrong, you won't have Samsung guarantee. Only the sellers guarantee.

I ordered my Note10+ directly from Samsung in The Netherlands, and updates are fine. This month I have already received 2 updates. You could indeed try to change the CSC.

siedenburg said:
Had the same problem with my DTM Firmware, to solve it i flashed the (in my case) DBT CSC with the newest firmware and now I get every update.
Click to expand...
Click to collapse
Hi i also have the same problem, my latest update was the December 2019 one with the android 10 one ui 2.0. i didnt get any updates since then. i flashed the german firmware in December from Samfrew(like Sammobile) and i bought my phone from Egypt(IN September). is it safe if i download the latest update, will it overwrite with the current one causing issues? i never downloaded the software twice? And can i use Home_CSC and not CSC??
My phone is Note10+ Exynos SM-N975F
Thanks

Related

Lollipop - Which Countries have the OTA and who is next?

When is my 10.5 T800 going to get the OTA of lollipop i need SD write and i dont want to flash or root, tried Kies today 21/04/15 and it says Kitkat is the latest for me.
Is there a Samsung list of who is getting what and when.
Thanks.
John.
Some countries have not irreal (?too strong?) customer protect rules, they are the firsts (Sweden, Norway, France, Holland). I think we will get totally same OTA.
Tinderbox (UK) said:
When is my 10.5 T800 going to get the OTA of lollipop i need SD write and i dont want to flash or root, tried Kies today 21/04/15 and it says Kitkat is the latest for me.
Is there a Samsung list of who is getting what and when.
Thanks.
John.
Click to expand...
Click to collapse
Haha I only live a few miles away from you (Hebburn)
I check every day on a couple of sites.
Sammobile.com click on firmware
samsung.youmobile.org
A brother Geordie , thanks for the links, I really want to wait a couple of days after it is released to make sure it`s safe before i upgrade, I usually use a wifi app to transfer files to my 10.5 but cannot do it at the moment and i dont like plugging and un-plugging all the time.
EDIT: So France are currently get it, so hopefully it will not be long for the UK.
Thanks
John.
I downloaded the French version and installed using Odin. I live in the UK and I really don't know what Samsung's issue is with having a worldwide release that is a hell of a lot quicker than this . It's not like they are releasing 5.1 is it? This is probably the best Android tablet you can get at the minute and the support it is getting from Samsung is a travesty.
Has not v5.0.2 that is rolling out in France got the memory leak problem, and v5.1.1 has the leak fixed.
John.
QUOTE=mightywhites29111971;60265323]I downloaded the French version and installed using Odin. I live in the UK and I really don't know what Samsung's issue is with having a worldwide release that is a hell of a lot quicker than this . It's not like they are releasing 5.1 is it? This is probably the best Android tablet you can get at the minute and the support it is getting from Samsung is a travesty.[/QUOTE]
Tinderbox (UK) said:
Has not v5.0.2 that is rolling out in France got the memory leak problem, and v5.1.1 has the leak fixed.
John.
QUOTE=mightywhites29111971;60265323]I downloaded the French version and installed using Odin. I live in the UK and I really don't know what Samsung's issue is with having a worldwide release that is a hell of a lot quicker than this . It's not like they are releasing 5.1 is it? This is probably the best Android tablet you can get at the minute and the support it is getting from Samsung is a travesty.
Click to expand...
Click to collapse
[/QUOTE]
Before you talk about the memory leak, I'm pretty sure it's in the bootanimation. Samsung uses qmg in which in this article, and from my testing, appears to be no memory leak. http://www.ibtimes.co.uk/android-5-0-lollipop-bootanimation-causes-memory-leak-how-fix-1488246
-DUHA
From the link above.
Does this mean Samsung phones/tabs are not affected.
John.
"I'm almost certain that other Android 5.0 Lollipop ROMs may have the same problem (except for Samsung's Touchwiz - Touchwiz uses qmg format and I was unable to reproduce this bug on Touchwiz)," states the developer.
Click to expand...
Click to collapse
It's been a whole month now since the 5,0.2 OTA started and looks like we're still nowhere near the end . Not so much a roll-out - more a drip-feed .
Just got lollipop update (OTA) for UAE bought s805
So far it's amazing
i have received the OTA for 5.0.2 yesterday, build number LRX22G.T800XXU1BOCC (Austria), finally (hit the update button daily..
just got it today in GCC
Just got it today.
Model SM-T805
Model name GALAXY Tab S 10.5 LTE
Country Germany
Version Android 5.0.2
Changelist 4403645
Build date Tue, 17 Mar 2015 02:55:09 +0000
Product code DBT
PDA T805XXU1BOCC
CSC T805OXA1BOC4
Spain still waiting oficial OTA...
Not got it in the UK yet either, or at least I don't
This is my first and last Samsung device. I cannot understand how they can postpone Lollipop update to Unlocked devices with no Carrier related connections. Why in ^&*()^ half of Europe need to wait months for Lollipop and other half can already use it? Where is difference between (for example) Norway unlocked and Sweden Unlocked? And there is more - many carrier locked devices already has Lollipop. Usually unlocked devices get updates first. But in Samsung world it's all around. Other manufacturers divide their updates in "unlocked" and "carrier related". Samsung divides them in "I'm drunk and I want to mess everything up" :cyclops:
Hope everyone gets lollipop until the end of summer.
Sorry!
If you're European, just flash any European firmware through Odin.
The OS is the same. Only the freebies are different (extra apps, free six month of some services) as they may be tied to local market.
It's no harder than an OTA update.
If you must, you can flash your local firmware over the top later when it's out. Without loss of apps.
Upon moving from 4.4 to 5.0, a factory reset may be recommended. Opinions seem to differ on that and it may dependent on what apps you're using
Disclaimer: I haven't updated my 8.4... Was also waiting for my own local 5.0.2 and/or a bit of free time, whichever comes first... But on my old Galaxy Tab 1st gen, I installed American, Indian and Austrian firmware... It doesn't matter much.
gjirts said:
This is my first and last Samsung device. I cannot understand how they can postpone Lollipop update to Unlocked devices with no Carrier related connections. Why in ^&*()^ half of Europe need to wait months for Lollipop and other half can already use it? Where is difference between (for example) Norway unlocked and Sweden Unlocked? And there is more - many carrier locked devices already has Lollipop. Usually unlocked devices get updates first. But in Samsung world it's all around. Other manufacturers divide their updates in "unlocked" and "carrier related". Samsung divides them in "I'm drunk and I want to mess everything up" :cyclops:
Hope everyone gets lollipop until the end of summer.
Sorry!
Click to expand...
Click to collapse
You could say that the one's who get it last will have a newer version as it does get updated.
I'm in the UK and I flashed mine with the Taiwan version as the build date is April, for most it's March. Very easy to flash.
Kitkat work's great, with Lollipop I haven't noticed any performance benefit.
No UK
Not in the UK yet sadly
I dont think UK will get it for some time.
Time to install the french version :crying: :crying:

No Software update since Feb 2019?

Hi everyone,
I am not sure if some of you had a similar issue, but I have not received any update for my A50 purchased in April 2019.
The phone was bought in Italy but I am based in the UK. It has never received an OTA update either over the UK network or over the ITA network. Also no update is available via Smart Switch.
https://imgur.com/a/qzJAzUv
Software version
A505FNXUU1ASBG
A505FNOXM1ASBG
A505FXXU1ASBB
Baseband
A505FXXU1ASBB
Service Provider
XEU/XEU,XEU/ITV
I am aware that a number of updates were released this year, so I wanted to ask you guys if any of you had the same experience as me, and if there is a way to receive them on my unit.
Thanks all
Enzo
This is probably because of your device's original country does not receive the updates. The only real solution is install another firmware that has got updates.
I bought the device on March 25, the day of its launch in the Czech Republic. Since then, it has received six updates, mostly with major improvements in functionality. Updating the device firmware is therefore very important! In your case, I would try to install "Smart Switch" on my computer and update my phone with it. If you are unsuccessful, please contact Samsung support in your country.
janzrokycan said:
In your case, I would try to install "Smart Switch" on my computer and update my phone with it. If you are unsuccessful, please contact Samsung support in your country.
Click to expand...
Click to collapse
I contacted Samsung support and they told me to wait, but it's November and I've never received a single update yet. Nothing on Smart Switch either.
Shall I look for manually flash a firmware? Do you have any experience with it in terms of future OTA updates?
Thanks again
i guess you could download rom from sammobile(official rom) and flash with odin. Just be careful to download PROPER version for your samsung model..

Noob question: Can Odin change my German branded SM-G988B/DS to Nordic firmware?

Hello,
I am completely new to changing firmware using Odin, and I want to make sure, that I don't brick my phone
I have bought a S20 Ultra 512GB 5GB DS (Exynos), but it seems to be a German firmware, as it comes with Deutche Telekom apps preinstalled, two of which can't be uninstalled, and Samsung Members speak German instead of Danish.
My biggest issue, though, is that the latest OTA security update is May 1st.
Base band version: G988BXXU2ATE3
SAOMC_SM-G988B_OXM_DTM_QQ_0006
I found this: (can't post links on XDA yet):
samfw -> firmware- > SM-G988B -> NEE -> G988BXXU2ATF5
Which is for the scandinavian countries. (Nordic)
Changelist 18862671
Build date Mon, 08 Jun 2020 06:59:35 +0000
Security Patch Level 2020-06-01
Product code NEE
PDA G988BXXU2ATF5
CSC G988BOXM2ATF5
The questions:
Can I apply that to my phone, or will it brick the phone?
Will it get regular OTA updates for the nordic variant afterwards?
How much user data will be retained after firmware update?
Thank you so much for your assistance to a complete newbie
If you want to change it you will need to use Samkey (paid).
M1LL3R said:
If you want to change it you will need to use Samkey (paid).
Click to expand...
Click to collapse
Oh, okay
That's another new thing for me to get into...
I will read up on it and get back with more questions
But can I ask already:
Which of these procedures (samkey and Odin), if any, will break warranty?
mashdk said:
Oh, okay
That's another new thing for me to get into...
I will read up on it and get back with more questions
But can I ask already:
Which of these procedures (samkey and Odin), if any, will break warranty?
Click to expand...
Click to collapse
It doesn't break warranty :good:
Hi again,
Sorry to be of bother...
I succesfully switched the CSC of the OXM firmware from DTM to NEE.
Now Service Provider Software Version is: SAOMC_SM-G988B_OXM_NEE_QQ0009
NEE/NEE,NEE/EUX/DTM
I know for sure, that the NEE models (though 128GB version) has received the One UI 3/Android 11 update.
But it is not offered as an OTA update to me.
I have rebooted twice, but still no OTA update.
I'm still stuck at an update from September/October.
Is it because mine is a 512GB version of S20 Ultra, while the rest of the NEE versions are 128GB?
Or is it because it still reads DTM at the end of ...NEE/EUX/DTM?

AT&T S20+ 5G not receiving updates

Hi Community,
I bought my S20+ 5G in October and since then it has not received any updates, neither security patches nor Android 11. I called AT&T and Samsung both but they kept putting the blame on each other. By searching online I realized this seems like a theme in these kind of issues. The only option I feel I have at this point is to install the upgrade myself. I'm more concerned with Android 11 than security patches. I still got for security patch from June 2020 and One UI 2.1.
With this context can you please help with the below questions:
1. When I try to look up the firmware using Model:SM-G986U and CSC:ATT in Frija or SamMobile nothing comes up. I'm looking for G986USQU1CTKH. Am I missing something?
2. But it does come up with CSC:TMB. Can I install this version on ATT branded phone?
2a. Is the TMB version exactly same as ATT version?
3. Does this process trip the Knox counter?
4. Does this process void the warranty?
5. Are missing software updates covered under manufacturer warranty?
ScoobyDoo83 said:
Hi Community,
I bought my S20+ 5G in October and since then it has not received any updates, neither security patches nor Android 11. I called AT&T and Samsung both but they kept putting the blame on each other. By searching online I realized this seems like a theme in these kind of issues. The only option I feel I have at this point is to install the upgrade myself. I'm more concerned with Android 11 than security patches. I still got for security patch from June 2020 and One UI 2.1.
With this context can you please help with the below questions:
1. When I try to look up the firmware using Model:SM-G986U and CSC:ATT in Frija or SamMobile nothing comes up. I'm looking for G986USQU1CTKH. Am I missing something?
2. But it does come up with CSC:TMB. Can I install this version on ATT branded phone?
2a. Is the TMB version exactly same as ATT version?
3. Does this process trip the Knox counter?
4. Does this process void the warranty?
5. Are missing software updates covered under manufacturer warranty?
Click to expand...
Click to collapse
AT&T doesn't allow their firmware to be publicly available for any of their devices. Have you attempted updating your device with Smartswitch? Flashing T-mobile's firmware isn't an option to receive updates on your device. This post has information and answers to your questions.
G986U and G986U1 Firmware Links and Flashing Discussion Here
For those who aren't already aware, G986U is the model number of all of the US carrier versions of the S20+. The G986U1 is the model number of the same device, but sold by Samsung SIM unlocked and with no carrier bloatware. Firmware is 100%...
forum.xda-developers.com

Question S901U OTA updates not received

Hello everyone
I bought an S22 with model number S901U (carrier locked T-mobile) from overseas in Dubai that I received unlocled in someway but was stuck on October 2022 security patch and android 12. It says it is up to date and refuses to find newer versions (no updates detected or pushed).
I manually updated the software to the february security patch and android 13 using sam mobile site and odin.
(I used the CSC that matched the device that was TMB/XAA)
After the update, the software version became ASR/XAA,XAA/XAA.
So the first question, what does this ASR stand for, I couldn't find it in any CSC abbreviations.
Secondly, the TMB is not shown, so does this mean that I will start receiving OTA updates directly from samsung?
(From what I understood, the phone is not receiving updates because it is the carrier locked version that has no connection/relation to the carrier, so will this software version change affect this).
After the update, I didn't detect any faults or problems so far, the device is still carrier unlocked and works fine till now.
Any help in explaining the situation will be much appreciated.

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