"Cannot check the software version. Try again." - LG Bridge - LG G7 ThinQ Questions & Answers

I just want to update my G710ULM to pie... Why is this so difficult? I successfully backed up my data, connected via the Air Drive thing, but it won't let me update?
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Having the same problem here. Wrote an Email to the LG Support with my IMEI. Turned out that i got a Demodevice that canĀ“t be updated.

Your phone has a cross Firmware. For sure a Sprint version (G710PM) with a 710ULM firmware flashed. LG bridge DO NOT GOING TO check your phone.
If you want to update to latest pie firmware you can do what I (and others) did, to flash manually the firmware by youself. I did it twice, my wife's phone and my own phone. 5 minute and you gonna have Pie 9.0 with 1 Oct. 2019 security patch.
Link with instructions <<Here>>
Good luck!

Have same issue, there is no cross firmware that I am aware of blocking me here...

its 2021. I bought 2 unlocked lg 8 thinq from amazon for me and my wife from a different seller. hers was one that came with alexa. Hers is through verizon/total wireless, mine is from att or tmobile with metropcs service. Hers updates perfectly and gets all the updates while my phone is stuck on the very first system update without a way to update. I'm on G820UM10i I tried lg bridge. It finds my phone but gives me a error and wont check phone for update. Will this work for my phone and how could i do this if i have a newer version needing android 10?

Related

[Q] Unable to upgrade software to v20H

I have LG G3 32gb D855, my current Android version is 4.4.2 and when I check for updates via the LG PC Suite it says I can upgrade my software to 20H.
I proceed with the upgrade but when it says "Analyzing Upgrade Environment" it skips to the end and gives me an error:
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Everything is connected, I've installed the drivers (Windows 8.1).. What can I do?
Anyone please?
UnbredHalflingers said:
Anyone please?
Click to expand...
Click to collapse
Exactly the same problem here I'm afraid and no clue how to fix.
I've got the 32GB model and currently running 5.0.....
Any help greatly appreciated.
EDIT - sometime I get this message instead - I've only used 6GB internal memory and none of my SD card.....
Hi , go here : http://lg-firmware-rom.com/ and enter your imei number and download the latest firmware for your phone.
then, follow this tutorial :http://forum.xda-developers.com/showthread.php?t=2785089 how to flash a KDZ using LGFlashTool2014. Good luck!!!
Thanks twisted_twice, I'll give it a go and report back!
EDIT - after several crashes of the update tool - it worked! I seem to have gone from the European software version (V20a-EUR-XX) to the Taiwan version (V20h-TWN-XX) but I don't suppose that's an issue.
Now, if only I could get the handset to show 4G (only get GSM/WCDMA auto) options.....

HTC Sync manager upgrade phone message

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I get this message, with the same version number, every time I open HTC sync manager (all 4 times, I just installed it for the first time a couple of hours ago)
The first time, I ran the update and it definitely flashed something to my phone. (was in recovery mode flashing for a few minutes).
After it booted back up, the phone behaved sluggish as typical with a software update, but when I went to settings, there were no version changes of Android or of the firmware version. So far I can't find anything different, but there was a lengthy download and flashing process.
Also, I checked for updates via the phone settings yesterday and also today as soon as I saw the upgrade notification, and it reported no updates available.
(unfortunately, I didn't think to check appdata\local\temp until it was done, and there was nothing in there that would have been the size to match the lengthy download time at 5MB/s)
Anyone else seen this or have any thoughts?
My initial thinking is that the HTC Sync manager software is a p.o.s., but it's the only way I've been able to transfer files to/from the phone on either Windows 10 or Linux Mint 17. (Thanks HTC )
I have this same update. I tried once and got stuck on a HTC flash screen. Havent tried since as im trying to root the device. not download anymore of verizons security scams.

Sim unlocked Sprint LG G5 upgrade to nougat

Hi guys i recently bought an lg g5 ls992 sim unlocked from my friend at an incredibly low price although its running android 6.0.1.im currently in pakistan so i did the vpn trick to download the update.it downloaded but while installing got stuck at 15 percent and displayed error.
Im a complete noob at this plz help me to get nougat on my device. Also will updating to nougat cause my device to be sim locked again?
Tahmasip tallal said:
Hi guys i recently bought an lg g5 ls992 sim unlocked from my friend at an incredibly low price although its running android 6.0.1.im currently in pakistan so i did the vpn trick to download the update.it downloaded but while installing got stuck at 15 percent and displayed error.
Im a complete noob at this plz help me to get nougat on my device. Also will updating to nougat cause my device to be sim locked again?
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Most likely will be SIM locked again. You could always download the ZV8 TOT and put Nougat on it with a PC.
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bilgerryan said:
Most likely will be SIM locked again. You could always download the ZV8 TOT and put Nougat on it with a PC.
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Thanks will do.

Has anyone with the G820QM8 (Amazon) variant received their Android 10 update?

It seems as if everyone else has received their update to Android 10, but I'm still stuck on 9. Tried updating through settings and LG Bridge, but nothing new. I just want to see if anyone else with the Amazon variant is in the same boat or if it's out there and it's a problem on my end.
Update
returned4good said:
It seems as if everyone else has received their update to Android 10, but I'm still stuck on 9. Tried updating through settings and LG Bridge, but nothing new. I just want to see if anyone else with the Amazon variant is in the same boat or if it's out there and it's a problem on my end.
Click to expand...
Click to collapse
Same here, I haven't seen the update either. As far as I can tell based on when the Amazon version got the last update it's only reasonable to assume that the Amazon variant will most likely be the last to get the update to Android 10. We are going to be updated but I don't expect it to be any sooner than a month or two behind everyone else.
I don't think any of the Canadian devices have gotten an official update yet. I'm running a beta android 10 on mine but would really prefer an official sooner than later. I miss using google pay!
I'm on the Amazon version and no update here either
No update on Amazon version here as well, from NY
I'm thinking that if ATT just got theirs a little while ago we still have a bit of a wait on our hands
Xfinity and US Cellular just got theirs today...which are regional carriers.
Downloading the update now. Finally.......guess Amazon had to wait for TMobile so they could truly be the last ones.
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Can confirm as well over here, just received the update!

Can I Flash my LG G5 LS992 Sprint (Demo) Phone?

Hi:
I flashed a Samsung phone a few years ago so I am a little familiar on how to do this. I have had my LG G5 LS992 Sprint (DEMO) phone for about 2.5 year and just recently it started getting hot (sometimes) for some unknown reason... it is not the battery. I performed a factory reset and no change. So before I trash the phone for a hardware failure I thought it best to flash the OS and see if that fixes it.
I have tried every LG Flash utility I can find and they all fail. The LG Mobile Support Tool (LGMST) gives this error message:
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Is this truly why I cannot flash the phone using any flash tool? I`m not looking for an upgrade, just a re-load of the latest firmware that I have. During flash attempts the phone is in Firmware Update mode, developer options are enabled, Enable OEM unlock is enabled and USB debugging is on. USB communications is set to MTP. It is running Android 7.0 Kernel 3.18.31 Software version LS992ZVF. Again, this is a "DEMO" phone if that makes a difference.
IN the LGMST if I choose the option of "Upgrade Recovery" the LGMST actually downloads a firmware image but fails when it tries to load it to the phone. It seems the phone has a built in flash-block by any method other than OTA. The phone is not active with any carrier so the OTA Firmware load method is not an option.
If anyone has insights as to what is going on I would sure like to know what they are. If I have to trash the phone I will.
Thanks,
Tom

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