Problem when inserting external earphones and microphone - LG G7 ThinQ Questions & Answers

Hi guys,
I've got this phone quite recently, and got this problem right away.
When I plug in my earphones with microphone included I'd say that 80% of the time, people can't hear my voice. They do hear a high-pitch sound, going over my voice. This happens on call, while recording audio, on what's app...
So my guess is that's a jack-connection issue. I don't have another pair of earphones or external mic to try with at that time. But I was wondering if this was a common trouble? Should I look into getting other earbuds or look into fixing the phone?
Thank you,

Probably just your headset..
Is it the one included with the phone?

maydayind said:
Probably just your headset..
Is it the one included with the phone?
Click to expand...
Click to collapse
I did not receive a headset with the phone no. This is one I bought previously, Symphonized NRG 3.0.

Not sure if it would help but try cleaning the earphone jack with a toothpick. Dust and lint usually get stuck inside the jack.

Related

[Q] Faulty headphone jack

Hey folks,
Having terrible problems with the headphone jack on my Desire. Basically, any movement of the headphone plug causes the right ear to cut out and lots of really annoying crackling. Seems like a loose connection I guess.
Has any experienced a similar problem and found a solution? Or do I have to send back to HTC for repair?
Any idea if compressed air would help or does it sound more like faulty contacts rather than dust in there?
Thanks
Did you tried different headphones?
k3lcior said:
Did you tried different headphones?
Click to expand...
Click to collapse
you mean headphones from sony, samsung or nokia? I have tried all these on my desire... There is low volume and phone reboots after 15 seconds..
Only Original HTC Handsfree work... No other..
I tried other headphones too but they don't work, my handset rebooted almost immediately.
As for your problem, if they're inserted fully and you get crackling, you will probably need to send it for repair.
Sent from my CM7.1 Desire using XDA Premium App
Yeah tried different headphones to no avail.
Has anyone carried out a repair on their headphone jacks or know what contacts etc. to look out for?
same problem here, is there any guide on how to replace the headphone jack.
i don`t want to sent in the phone for repair.

Headphone issue

Saw a similar post involving aux cables. However when I plug in headphones I am noticing the headphone notification staying on for three seconds then going off..... And guess what no music only coming out of speakers!!
Anyone else having this issue
I have been having the same issue trying to use a Pressy. The phone recognizes it for a short duration, and then the symbol disappears and it ceases to work. It's almost always in the 3-20 seconds range.
OK update: tried with different headphones and it works... Seems the g3 is fussy about what cables it takes.
Quick update. The headphones i used today worked perfectly with no sound issues at all. Sound quality was good using beats audio installer
bdt1978 said:
Quick update. The headphones i used today worked perfectly with no sound issues at all. Sound quality was good using beats audio installer
Click to expand...
Click to collapse
Can you get that from the play store? also are you rooted?
I am having issues with my headphones.
When I listen to music and twist my pin in the jack my G3 does all kind of things!
From shutting the music off, skipping tracks to activating some kind of voice control...
I tested the same thing with the headset that comes with the G3 and everythings fine.
In the Aux issue thread no one has problems with their headphones...
My guess is that it is due to the 3.5 pin because the headsets are split in 4 parts and normal headphones only in 3 with these small plastic rings
Does anyone share the same issue?
My apple ear buds work and sound great with g3 ...
Sent from my SM-N900P using Xparent BlueTapatalk 2
stagejuan said:
Can you get that from the play store? also are you rooted?
Click to expand...
Click to collapse
Hi mate.... Not any more. Google and you will find xda threads on how tobget this apk....
Kalaidos said:
I am having issues with my headphones.
When I listen to music and twist my pin in the jack my G3 does all kind of things!
From shutting the music off, skipping tracks to activating some kind of voice control...
I tested the same thing with the headset that comes with the G3 and everythings fine.
In the Aux issue thread no one has problems with their headphones...
My guess is that it is due to the 3.5 pin because the headsets are split in 4 parts and normal headphones only in 3 with these small plastic rings
Does anyone share the same issue?
Click to expand...
Click to collapse
I am having the same problem. Have you come across a fix yet? I have searched and have found no answers yet. I am thinking of exchanging the phone but I would really rather not as I love it except for the audio
cerberusiscute said:
I am having the same problem. Have you come across a fix yet? I have searched and have found no answers yet. I am thinking of exchanging the phone but I would really rather not as I love it except for the audio
Click to expand...
Click to collapse
I havent found a fix yet, but this workaround works great for now.
http://forum.xda-developers.com/showthread.php?p=54203384
Headphone problem
I think it has something to do with the length of the jack. I notice if the jack has a rim at the end it will have random issues. The stock LG jack has no rim?
Kalaidos said:
I havent found a fix yet, but this workaround works great for now.
http://forum.xda-developers.com/showthread.php?p=54203384
Click to expand...
Click to collapse
I had this problem and found the problem is the male earphone pin on most headsets has a shoulder on it the LG female no likie. if you look at original LG male pin you see no shoulder on the shank. Try find one without shoulder and earphone will work all day.
bdt1978 said:
Saw a similar post involving aux cables. However when I plug in headphones I am noticing the headphone notification staying on for three seconds then going off..... And guess what no music only coming out of speakers!!
Anyone else having this issue
Click to expand...
Click to collapse
Kalaidos said:
I am having issues with my headphones.
When I listen to music and twist my pin in the jack my G3 does all kind of things!
From shutting the music off, skipping tracks to activating some kind of voice control...
I tested the same thing with the headset that comes with the G3 and everythings fine.
In the Aux issue thread no one has problems with their headphones...
My guess is that it is due to the 3.5 pin because the headsets are split in 4 parts and normal headphones only in 3 with these small plastic rings
Does anyone share the same issue?
Click to expand...
Click to collapse
I had the same issue with my new sony earbuds i bought yesterday, it seems until LG fix it, we need to use the stock earbuds (I like them anyway)
Anyone getting a systemUI crash until I remove the headphones. I am rooted and did have Xposed installed along with Viper Audio. I have since removed all mods and am back to stock rooted but with no improvement. The only thing I don't think I've tried is unrooting. Any ideas out there?

Headphone jack not working

Hello, I had my s3 sitting for a while and decide to use it (haven't used it for 7-8 months). So I go on Youtube and watch a video. The speaker works fine but whenever I insert the 3.5 mm jack, I cant hear anything and if I remove it the speaker stop working.
I have tried multiple ROMS (CM13, DU 5.1, Stock 4.4.2) but they all seem to have the same issue. I also tried 3 different headphones.
What could be the issue?
xXFl4sh said:
Hello, I had my s3 sitting for a while and decide to use it (haven't used it for 7-8 months). So I go on Youtube and watch a video. The speaker works fine but whenever I insert the 3.5 mm jack, I cant hear anything and if I remove it the speaker stop working.
I have tried multiple ROMS (CM13, DU 5.1, Stock 4.4.2) but they all seem to have the same issue. I also tried 3 different headphones.
What could be the issue?
Click to expand...
Click to collapse
Been having this same issue for like a month or two now. Have done everything in my power to resort this issue.., all to no avail.. Let's just hope the mods are doing something bout this.. Else I will have no option than to resort to BT headset..
holysaint1 said:
Been having this same issue for like a month or two now. Have done everything in my power to resort this issue.., all to no avail.. Let's just hope the mods are doing something bout this.. Else I will have no option than to resort to BT headset..
Click to expand...
Click to collapse
it could very well be a hardware issue, did you replace the headphone jack/speaker assembly?
ethanchow said:
it could very well be a hardware issue, did you replace the headphone jack/speaker assembly?
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Click to collapse
Since I got this phone, nothing has been replaced other than the battery.. And besides I don't think its a hardware issue since we have more than 2 to 3 people experiencing the exact same issue..
holysaint1 said:
Since I got this phone, nothing has been replaced other than the battery.. And besides I don't think its a hardware issue since we have more than 2 to 3 people experiencing the exact same issue..
Click to expand...
Click to collapse
Check if speakerphone works, if it does, then it is likely that the hp jack is jammed and causing the phone to disable the speaker because it thinks headphones are plugged in.
ethanchow said:
Check if speakerphone works, if it does, then it is likely that the hp jack is jammed and causing the phone to disable the speaker because it thinks headphones are plugged in.
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Click to collapse
The speaker works fines expect when you plug in the jack and remove it the speakers stop working. I have the restart the phone to get the speakers working.
xXFl4sh said:
The speaker works fines expect when you plug in the jack and remove it the speakers stop working. I have the restart the phone to get the speakers working.
Click to expand...
Click to collapse
Yes, it sounds like a hardware issue of the headphone jack being jammed or broken. If the issue is exactly the same on all roms, I would definitely replace the headphone jack, they are not that expensive, only $7
https://www.ifixit.com/Store/Parts/Galaxy-S-III-Headphone-Jack-and-Speaker-Assembly/IF225-020-1
ethanchow said:
Yes, it sounds like a hardware issue of the headphone jack being jammed or broken. If the issue is exactly the same on all roms, I would definitely replace the headphone jack, they are not that expensive, only $7
https://www.ifixit.com/Store/Parts/Galaxy-S-III-Headphone-Jack-and-Speaker-Assembly/IF225-020-1
Click to expand...
Click to collapse
Why I don't think this issue might be a hardware issue is that, when ever I plug the phone to a wall socket and connect the headset jack, the sound comes on. But some few minutes after taking it off the wall socket, the sound is gone. And I have to restart the phone to get the sound working again..
holysaint1 said:
Why I don't think this issue might be a hardware issue is that, when ever I plug the phone to a wall socket and connect the headset jack, the sound comes on. But some few minutes after taking it off the wall socket, the sound is gone. And I have to restart the phone to get the sound working again..
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Click to collapse
Have you ever had issues with charging or data transfers using the USB port?
ethanchow said:
Have you ever had issues with charging or data transfers using the USB port?
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Click to collapse
None I could think of..
holysaint1 said:
None I could think of..
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Click to collapse
if the speaker works but headphone doesn't then it may be that the phone detects some other audio device on usb. Do you hear any sounds at all through the headphones, also do the playback controls on the headphone work? If they do it may be the audio IC
Yeah, the controls on the headphone do work when this occurs.. And I don't hear any other sound..
Mind you, Immediately after inserting the jack, all the sound (speaker and headset) system in the phone is lost. Until I do a restart.

Static noise when headphones are plugged-in

Hello,
So I have my Zenfone 2 since some months now and since the start, my phone has a problem:
When I plug earphones or headphones, there's a static noise on the left earphone (or on the left side of the headphone).
I contacted Asus, they told me to update my firmware, which I did (I even updated to MM today), but it didn't fix the issue. So they told me to RMA it.
I'm just posting this to know if someone here got the same problem and if he fixed it. I saw a post on a forum which said to deactivate every single sound (notification, etc) and only activate multimedia sounds. For some reason, it worked, and I didn't ear the static noise again but some days later. I tried to do this operation again but it doesn't seem to work.
Thanks for your help,
Best regards,
Have you tried cleaning your jack input?
oguz298 said:
Have you tried cleaning your jack input?
Click to expand...
Click to collapse
I thought of that but I don't really know how to do to be honest, I don't wanna break anything. How should I do it? Should I wet the tip of a cotton swab and "polish" the jack input?
Thanks for your reply!
Spidersouris said:
I thought of that but I don't really know how to do to be honest, I don't wanna break anything. How should I do it? Should I wet the tip of a cotton swab and "polish" the jack input?
Thanks for your reply!
Click to expand...
Click to collapse
Usually i dont use liquids on my phone. Get a pin and a light source. First look inside of the jack if there is some dust or cotton thingys take out with pin
oguz298 said:
Usually i dont use liquids on my phone. Get a pin and a light source. First look inside of the jack if there is some dust or cotton thingys take out with pin
Click to expand...
Click to collapse
Hello!
I tried to see if there was some dust in it but couldn't find anything. I, however, used the pin but the problem still persists
I noticed that when I was plugging in my earphone, if I plug in "at the middle" of the jack, there will be sound on the left earphone but not on the right. If I plug it in completely (when you hear the "click" sound), then there'll be sound on the right but not on the left earphone, like I first said on the first post. Maybe this can help you.. I'd like to not send it but if I really have to, I will ._.
Thanks for your help.
Have you tried another headphones?
oguz298 said:
Have you tried another headphones?
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Click to collapse
Yeah, I've tried 3 different headphones but the problem still persists.
You can clean it with a compressed air can, the kind that is used to clean computers. I have one at home to clean my keyboard from tieme to time and have also used it to clean the headphone jack, since it doesn't use any liquid. You can get one at the local computer store or online from Amazon and similar sites
jman0 said:
You can clean it with a compressed air can, the kind that is used to clean computers. I have one at home to clean my keyboard from tieme to time and have also used it to clean the headphone jack, since it doesn't use any liquid. You can get one at the local computer store or online from Amazon and similar sites
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Click to collapse
Hello,
Fortunately, I had a compressed air can at home. I tried to clean it with that but the problem is still here
Thanks for your help though, I really appreciate it.
So I "resolved" my problem.
Since I think my jack is broken, I bought this on Amazon. So I did a little setup so I can properly hear music/sounds:
I have a Logitech G430. When I want to listen to music on my phone, I plug my earphones on the G430 adapter, then I plug the USB cable into the USB-microUSB adapter I just bought, and I plug the microUSB cable to my phone. And it works perfectly!
Some may say It's a pretty rough setup, but for me, as long as it works, that's perfect.
Thanks for your help!
Spidersouris said:
So I "resolved" my problem.
Since I think my jack is broken, I bought this on Amazon. So I did a little setup so I can properly hear music/sounds:
I have a Logitech G430. When I want to listen to music on my phone, I plug my earphones on the G430 adapter, then I plug the USB cable into the USB-microUSB adapter I just bought, and I plug the microUSB cable to my phone. And it works perfectly!
Some may say It's a pretty rough setup, but for me, as long as it works, that's perfect.
Thanks for your help!
Click to expand...
Click to collapse
I'm sure a pair of cheap BT headphones is cheaper than that setup. Anyway, if you want to keep using your 3.5mm headphones (I would since mine are very nice and were expensive) you can also try a 3.5 to BT adapter, which is also a cheap and nice option. Music through BT is usually of less quality than through the audio jack, but it¡s better than nothing and you don't need so many cables.
Something like this: https://www.amazon.com/dp/B00UUDZSKE
That one is $19, but you can probably get a cheaper one from a Chinese store such as Dealextreme, GearBest, etc. I have one which I got on eBay years ago and I think it was worth something around €10

Guys i need your help with 3.5mm jack.

I had problems with my audio jack, after reading alot and watching alot of youtube videos i ordered new G3 and had put my motherboard inside thinking it would solve the problem ( As i had broken the screen also. ) Everything was new including 3.5mm jack. And the problem still persists. Problem is when i plug my headphones i cant hear anything untill i go to audio settings and turn audio balance to the one side ( i still hear audio in both headphones but poor audio quality). This only solves problem with samsung heaphones with mic and remote. When i use my Beats studios it dosent fix it. After pluging them it starts opening google assistant and starts making wired noises. What could the problem be? I have also tried using viper audio and many custom roms nothing seems to help. Im starting to get desperate as i love this phone i dont want to change it. :crying::crying:
ognjen73 said:
I had problems with my audio jack, after reading alot and watching alot of youtube videos i ordered new G3 and had put my motherboard inside thinking it would solve the problem ( As i had broken the screen also. ) Everything was new including 3.5mm jack. And the problem still persists. Problem is when i plug my headphones i cant hear anything untill i go to audio settings and turn audio balance to the one side ( i still hear audio in both headphones but poor audio quality). This only solves problem with samsung heaphones with mic and remote. When i use my Beats studios it dosent fix it. After pluging them it starts opening google assistant and starts making wired noises. What could the problem be? I have also tried using viper audio and many custom roms nothing seems to help. Im starting to get desperate as i love this phone i dont want to change it. :crying::crying:
Click to expand...
Click to collapse
Its been a while but if im not misteaken i read something about the length of the male end of ure 3.5. Someti.es the contacts make contact with the mic contact and others and sometimes i guess diffrent headphones and such have diffrent lengths...
You might try 4 or 5 prongs type jacks
TheMadScientist420 said:
Its been a while but if im not misteaken i read something about the length of the male end of ure 3.5. Someti.es the contacts make contact with the mic contact and others and sometimes i guess diffrent headphones and such have diffrent lengths...
You might try 4 or 5 prongs type jacks
Click to expand...
Click to collapse
I had tried 4 and 3 prong as well as bunch of 3.5mm cables for my headphones, it all gave me same sound. Is there any hotfix, putting some tape on some part of the jack?
ognjen73 said:
I had tried 4 and 3 prong as well as bunch of 3.5mm cables for my headphones, it all gave me same sound. Is there any hotfix, putting some tape on some part of the jack?
Click to expand...
Click to collapse
Its been forever i cant remember. There may be but like i said been a while since i had a working g3

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