WW-16.0631.1910.44 - why isnt anyone talking about the major bug? - ASUS ROG Phone II Guides, News, & Discussion

WW-16.0631.1910.44 officially came out this week, i wonder why no one is talking about it! Its got a major major bug, at random times when you unlock your device, it will unlock but not respond to your touches. I have noticed this with face unlock at the moment. I updated yesterday, and have faced thi like every 5 out if 10 times while the device detects my face to unlock.
Is it a bug? Or am i just too ugly? ?
https://www.asus.com/Phone/ROG-Phone-II/HelpDesk_BIOS/

Thugsin313 said:
WW-16.0631.1910.44 officially came out this week, i wonder why no one is talking about it! Its got a major major bug, at random times when you unlock your device, it will unlock but not respond to your touches. I have noticed this with face unlock at the moment. I updated yesterday, and have faced thi like every 5 out if 10 times while the device detects my face to unlock.
Is it a bug? Or am i just too ugly? ?
https://www.asus.com/Phone/ROG-Phone-II/HelpDesk_BIOS/
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I always use face unlock and I do not have this issue.

I can confirm that, already posted on ASUS forums. Disabling unlocking via fingerprint "fixes" the issue for now.

I never had this issue, I've been with this version for a long time and always used fingerprint unlock.

1910.63 CN is out and fixes this issue so lets hope the WE version gets released soon if not today

stealthj said:
1910.63 CN is out and fixes this issue so lets hope the WE version gets released soon if not today
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i think no, because ww is have beta (android 10) this week

For me face unlock working just fine.

happened only once to me after updating and wasn't sure what to make of it so thank you for reporting it

I updated to 10.44 recently but haven't faced this issue. Do you have the fingerprint enabled as well? I only use face unlock by the moment.

Same issue here. Yes fingerprint is enabled and so is face recognition. Seems to happen when a call is received as well. Cannot answer the call either then.

I experienced 2 or 3 times before and I had to restart my phone. Hoping the new OTA fixes the issue
https://forum.xda-developers.com/rog-phone-2/how-to/1910-64-ww-update-t4021947

Anyone experiencing being disconnected from wifi network and mobile sim signal are disappearing as well while in the middle of the game. Im on 1910.44. The only solution i founds is to turn on Airplane mode and Turn on wifi alone. Any help pls

The screen unlock issue is gone in WW.64 for me.
Barbatos19 said:
Anyone experiencing being disconnected from wifi network and mobile sim signal are disappearing as well while in the middle of the game. Im on 1910.44. The only solution i founds is to turn on Airplane mode and Turn on wifi alone. Any help pls
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I have the same issue. Using single sim and wifi, suddenly it all disconnects for some seconds. However it didn't happen today. Dunno if that's caused by the recent update, or the fact that I forced 2G only mode via external app as there is no such option in network settings.

Related

Touch screen not working intermittently when screen lock is not setup

I have this issue where when I unlock my screen, the touch screen is unresponsive with finger input. S-pen works fine, and all other buttons (volume, home, back, recent apps) works fine too. Just the finger touch stops working.
This issue happens when I unlock my screen 3rd or 4th time. In other words, if I unlock my phone first two times, it works fine but on 3rd or 4th time it will give me this issue. I have to lock and unlock the phone again with power button in order to get it working again.
Interestingly, this issue only happens when I don't have any screen lock setup. If I have any PIN, pattern lock or even swipe to unlock setup, the issue doesnt happen. I suspect that there is some bug with Firmware where it is waiting for the unlock to happen even when no screen lock is setup.
Anyone experiencing the same issue? Any solution for this?
Bump - I have the same issue, and cannot find a fix anywhere.
Sent from my SAMSUNG-SM-N920A
Anyone?
This is a new issue it happens on some of the devices wait fee days for the software update the fix will be released I got the 64gb version and I dont have this problem but my friend with 32gb versio he has the same problem as you both have.
Sent from my SAMSUNG-SM-N920A using Tapatalk
eXplosion17 said:
This is a new issue it happens on some of the devices wait fee days for the software update the fix will be released I got the 64gb version and I dont have this problem but my friend with 32gb versio he has the same problem as you both have.
Sent from my SAMSUNG-SM-N920A using Tapatalk
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I already received the update but I still have the issue
Now I am forced to have a screen lock which I hate.

ZE550ML Random Ghost Touches ocasionally

Hi!
I Have a ZE550ML with stock rom in the last firmware version released and its not rooted... since nearly a month im facing some ghost touches randomly in the touchscreen... The phone and the touchscreen works perfectly but, sometimes, witouth an aparently reason, the screen becomes "crazy" and after activate "Show touches" in developer options, i can see the screen is being touched by... nothing? x'D
Anyone else is facing this issue? Can anyone help me? I've already contacted with Zenfone 2 support in beta forum but... no answer..
Thank you,
Regards
not getting that issue, even after several falls. must be hardware related.
Sent from my ASUS_Z008D using Tapatalk
same issue here.
I've boot loader unlock, rooted. Flash different ROMs still same problem.
It's time look for other phone.
tsaibru said:
same issue here.
I've boot loader unlock, rooted. Flash different ROMs still same problem.
It's time look for other phone.
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Im not sure if it is a digitalizer problem (HW problem) because it happens randomly and not 2 much often.. (lets say, 1 time every 40 mins of screen) and after lock & unlock the phone, the problem its gone)

New firmware 47.1.A.5.51 OTA

Just got 47.1.A.5.51 OTA with November 1st security patch. Hopefully this fixes my reboots when connected to WiFi at work.
I also got it for my XZ1
First difference I can see is the toggle for "Correction for image distortion" in the camera app. And it looks like it works nicely.
Did it fix wifi connection reboots?
Too soon to be sure, but so far no reboots while connected to office WiFi. Whereas the previous firmware gave me several reboots every day.
quack3d said:
Just got 47.1.A.5.51 OTA with November 1st security patch. Hopefully this fixes my reboots when connected to WiFi at work.
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Has it fixed the silly icon jiggle every time you send or receive data? The one where the arrows next to the WiFi icon push other icons to the left.
The arrows for sending/receiving data over WiFi is on the left side of WiFi symbol and they don't move the icons. But the WiFi icon did move left and right for a bit just after connecting to WiFi. Perhaps when it's using both 4G-traffic AND WiFi traffic?
Whatever the active connection type is, the apearing arrows do shift the icons positioned left of them. This behaviour hasn't changed with the newest firmware.
Apps like Instagram and clash of clans won't load after the patch.
Reboot fixes the problem for 30min... Anyone Elsie?
Berget said:
Apps like Instagram and clash of clans won't load after the patch.
Reboot fixes the problem for 30min... Anyone Elsie?
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Can't confirm for Instagram. Loads as expected. Did the update yesterday.
I'm pretty sure that Sony will keep optimizing the post process Camera algorithms....
aladin6 said:
I'm pretty sure that Sony will keep optimizing the post process Camera algorithms....
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No company does that. Its ultra rare when thry do it, and when they do it it because something is very wrong with the camera.
Still eagerly awaiting this update, not so much of the camera distortion issue but more so over the frequent random crashes and reboots.
Has the issue with smart lock only working after disabling trusted agents, reboot and enabling trusted agents again been fixed?
sssparkkk said:
Has the issue with smart lock only working after disabling trusted agents, reboot and enabling trusted agents again been fixed?
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Unfortunately no.
Just got a reboot while at work. So problem isn't completely fixed but it doesn't happen that often anymore.
Did you guys with reboot problems did check your sim and sdcard?
(I had to take out my sim card today and as soon as you take it out or put it back in the phone reboots)
quack3d said:
Just got a reboot while at work. So problem isn't completely fixed but it doesn't happen that often anymore.
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I've never had this reboot issue ? still on old firmware you should contact sony
anybody facing battery issue after updating to 47.1.A.5.51?
read in facebook somebody posted his battery drain faster after update.
ziliteo said:
anybody facing battery issue after updating to 47.1.A.5.51?
read in facebook somebody posted his battery drain faster after update.
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I read on facebook that the world was going to end on september the 12th

A50 screen flickering to lock screen

Every so often my phone keeps on flickering to the lock screen and it is very frustrating and it mainly when my phone automatically connects to 2g and I can't stop it from happening I'm on the latest update and I have factory resetted my phone many times and nothing seems to fix it it anyone knows anything about it or how to fix it please let me know
Rhydian212 said:
Every so often my phone keeps on flickering to the lock screen and it is very frustrating and it mainly when my phone automatically connects to 2g and I can't stop it from happening I'm on the latest update and I have factory resetted my phone many times and nothing seems to fix it it anyone knows anything about it or how to fix it please let me know
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Update: it also does it on loudspeaker when I'm on a call
Rhydian212 said:
Update: it also does it on loudspeaker when I'm on a call
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Hey same has started happening on my A50 device since a month now. And service center people says they would need to reset only.
Can you please explain if we're able to fix.? Of yes please explain how.

Question fingerprint sensor doesn't work

i recently tested custom roms... and rooted my p6p but somehow the fingerprint reader doesb't sense my finger when it's in lockscreen and only work after i wake the phone up... anyone has ideas what's causing it?
Restarting your device can fix some minor issues like unstable Wi-Fi, a frozen program, or a faulty fingerprint sensor. So the best solution for your fingerprint sensor might be to reset it.
jack lamters said:
Restarting your device can fix some minor issues like unstable Wi-Fi, a frozen program, or a faulty fingerprint sensor. So the best solution for your fingerprint sensor might be to reset it.
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by resetting, you mean restarting my device? i tried... but still giving me issue,,,
godlyitem said:
i recently tested custom roms... and rooted my p6p but somehow the fingerprint reader doesb't sense my finger when it's in lockscreen and only work after i wake the phone up... anyone has ideas what's causing it?
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Since you are running a custom ROM, the best person to ask is the creator of that ROM. See if maybe other people running the ROM have the same issue. Since you are not running Stock and haven't even mentioned which ROM you use, it's hard to help you here in any way.
godlyitem said:
i recently tested custom roms... and rooted my p6p but somehow the fingerprint reader doesb't sense my finger when it's in lockscreen and only work after i wake the phone up... anyone has ideas what's causing it?
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I am not running custom rom but that fingerprint reader problem is on mine too and its sporadic. The reader would work fine after a reset/flash, days later it would bug out. I have to tap once or lift the phone to activate the screen for the reader to work. Rebooting the phone a few times would get it to work again but its random.
I've noticed on AOD the fingerprint reader doesn't respond while in a smartlock area and i have to press power to get to lockscreen then fpr works (or it shows me unlocked by smartlock depending if it's been 4 hours) . Can others confirm/rebut that theirs only does this in smartlock zones and not in the wild (or if you bt smartlock whether or not being connected causes this)
so i rooted and went back to stock OS. It didn't work in AOD. After several reboots, it started to work again..... this is crazy
godlyitem said:
so i rooted and went back to stock OS. It didn't work in AOD. After several reboots, it started to work again..... this is crazy
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Yeah, its a crapshoot if it will remain working the next time you restart.

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