No Visual Voicemail? - LG G8 Questions & Answers

I purchased an unlocked G8 a week ago, and I'm on the Verizon network. Today I noticed I had a missed call, but no voicemail notification. Then I noticed in the dialer that there isn't a voicemail tab, which I've had on every other unlocked phone I've had. I dialed *86, and sure enough, I had a new voicemail message.
I cannot find anywhere on the phone an option to enable visual voicemail, and a search of the G8 forum turned up nothing. Is there any way to get visual voicemail for this phone?

Visual voicemail
pastorbennett said:
I purchased an unlocked G8 a week ago, and I'm on the Verizon network. Today I noticed I had a missed call, but no voicemail notification. Then I noticed in the dialer that there isn't a voicemail tab, which I've had on every other unlocked phone I've had. I dialed *86, and sure enough, I had a new voicemail message.
I cannot find anywhere on the phone an option to enable visual voicemail, and a search of the G8 forum turned up nothing. Is there any way to get visual voicemail for this phone?
Click to expand...
Click to collapse
Just like with just about every carrier, they have apps for that and since your device is an unlocked version you probably don't have it installed. You might be able to find it on apkmirror if you search for Verizon.

https://www.dropbox.com/s/mtlprr5645xakbw/VVM.apk?dl=0
Try this
Sent from my alphalm using XDA Labs

Shtiff1 said:
https://www.dropbox.com/s/mtlprr5645xakbw/VVM.apk?dl=0
Try this
Sent from my alphalm using XDA Labs
Click to expand...
Click to collapse
I think this might be the start of the solution. The apk installs, but I get an error when trying to set it up. Here's the screenshots, one of the app, another of an auto generated text message. I blocked out the number and password for the sake of my personal privacy.

pastorbennett said:
I think this might be the start of the solution. The apk installs, but I get an error when trying to set it up. Here's the screenshots, one of the app, another of an auto generated text message. I blocked out the number and password for the sake of my personal privacy.
Click to expand...
Click to collapse
I've had issues with my XT1254. Never really got it to work. That apk is from my LM-G820UM Verizon stock. Maybe call them and tell them your having issues with your VVM. Other then that, that's all I got.
Sent from my alphalm using XDA Labs

Shtiff1 said:
I've had issues with my XT1254. Never really got it to work. That apk is from my LM-G820UM Verizon stock. Maybe call them and tell them your having issues with your VVM. Other then that, that's all I got.
Sent from my alphalm using XDA Labs
Click to expand...
Click to collapse
Thanks for the reply, and I appreciate you pulling the apk from a stock Verizon phone. I may call them and see if it can be resolved. If not, I presently have Google Voice set up to handle all my voicemail. It isn't my first choice, but at the same time, the option to have a transcription of the voicemail messages emailed to me is really nice, and the fact that it's a free solution is huge.

Related

(Q) What is everyone using to access Visual voicemail on at&t?

I don't like att messages because it hijacks my text messages. So what is everyone using to access visual vm? I tried ATT vvm and its not working. And Ive been on the phone with tech support for 2 hours!!
ahfu25 said:
I don't like att messages because it hijacks my text messages. So what is everyone using to access visual vm? I tried ATT vvm and its not working. And Ive been on the phone with tech support for 2 hours!!
Click to expand...
Click to collapse
You have to enable the free visual voice mail on your LTE account. Comes with all LTE data packages, but usually doesn't come enabled. Just give CS a call and tell them you want to enable visual voice mail on your account and then open the app and it should work.
Sent from my SGS III
Swiftks said:
You have to enable the free visual voice mail on your LTE account. Comes with all LTE data packages, but usually doesn't come enabled. Just give CS a call and tell them you want to enable visual voice mail on your account and then open the app and it should work.
Sent from my SGS III
Click to expand...
Click to collapse
The csr said it is on there and provisioned correctly. I can only call my voicemail.
Because I used the AT&T messages app they have to make a case for them to remove it from my account. This is frustrating. Only way they could of changed it was for me to lose my unlimited data plan. This is so annoying.
Sent from my SAMSUNG-SGH-I747 using xda premium
I'm using the regular "Messages" app that came built into the phone. I kind of like having the voicemails and texts all in one place.
"Because I used the AT&T messages app they have to make a case for them to remove it from my account. This is frustrating. Only way they could of changed it was for me to lose my unlimited data plan. This is so annoying. "
I'm not following. You used the "Messages" app built into the phone and now they're telling you that if you want to use another app to get your voicemails you will lose your data plan? Or was it another app you used?
I use an app called YouMail. It is pretty minimal, and gives you email updates with transcripts of the VM.
BonesHopkins said:
I'm using the regular "Messages" app that came built into the phone. I kind of like having the voicemails and texts all in one place.
"Because I used the AT&T messages app they have to make a case for them to remove it from my account. This is frustrating. Only way they could of changed it was for me to lose my unlimited data plan. This is so annoying. "
I'm not following. You used the "Messages" app built into the phone and now they're telling you that if you want to use another app to get your voicemails you will lose your data plan? Or was it another app you used?
Click to expand...
Click to collapse
I was using the "at&t messages" app not the messaging app thats in between contacts and the internet icon. I was told it was conflicting with my visual vm thats included with my unlimited data plan. I was called back by another AT&T csr a few minutes ago and they provisioned it correctly. But what they had to do is remove my data plan, then remove AT&T Messages from my account. Then re-add my unlimited data with visual vm. That's what I was told and now it's working fine. I don't like the AT&T messages app because it overides the main notification settings.
Sent from my SAMSUNG-SGH-I747 using xda premium
I wanted to use the AT&T VVM app to the right.
Sent from my SAMSUNG-SGH-I747 using xda premium
You didnt happen to get the name of the CSR that helped you, did you? I just tried to call and they said they couldnt do it. They told me the VVM app wouldnt work unless I had the ATT Messages app working first.
I'm like you...I dont want to use that app for my text messages...
the_buzz_man
inc0gn3gr0 said:
I use an app called YouMail. It is pretty minimal, and gives you email updates with transcripts of the VM.
Click to expand...
Click to collapse
use this. Much easier to set up, way to import contacts right from my phone, and the answering service is so cool. The smart choice actually says your contacts name if it is uploaded to their website, so it would say "hello LudoGris, xxx isn't available right now..." if I called you.
Make sure your not connected to wifi when you use vvm app.
Sent from my SGH-I747M using xda premium
the_buzz_man said:
You didnt happen to get the name of the CSR that helped you, did you? I just tried to call and they said they couldnt do it. They told me the VVM app wouldnt work unless I had the ATT Messages app working first.
I'm like you...I dont want to use that app for my text messages...
the_buzz_man
Click to expand...
Click to collapse
They have to completely remove your data plan that's tied to your visual vm. And if you set up AT&T messages then they have to remove that also. Call again and keep trying. It took 3 hrs of talking to a csr before they made a case and I was called back with the fix. Good luck.
Sent from my SAMSUNG-SGH-I747 using xda premium
ahfu25 said:
I wanted to use the AT&T VVM app to the right.
Sent from my SAMSUNG-SGH-I747 using xda premium
Click to expand...
Click to collapse
Im confused. I tried that Att messages app and didnt like it. Im assuming after you called CS that when that visual voice mail icon showed up? I dont have it. So I have to call CS and tell them I want the visual voice mail that comes with my LTE package? Crap..i have unlimited too...
Here's a question.... with the ATT Messages app, when it gives you a text transcription of a voicemail, do they charge you for a text message? I don't have a text plan so I pay per text and am a little worried about this. I get a lot more voicemails than I do texts.
Just switch to Google voice and be done with it IMHO.
OK, I just called again and after spending about 30-40 minutes, we have some progress.
First off, I too have the unlimited plan and was hesitant about having them mess with this. According to the CSR I dealt with, she never had to mess with my data plan. She said all she had to do was have me remove the app (AT&T Messages) from my phone then have me turn my phone off. At this point, she removed the AT&T Messages service from my account, removed voicemail from my account, then added visual voicemail to my account. Once I turned the phone back on, the AT&T VVM app opened up after a minute or so and started going through the setup process. She said she never touched the data part of the plan.
I have the AT&T Visual Voicemail app working now. The only issue I am seeing is when I get a voicemail, I first get a notification from the phone app (which if clicked will call your voicemail) then I get a notification from the VVM app (which if clicked will open the app and let me listen to it). I did notice that a few seconds after the VVM notification appears, the phone notification gets deleted automatically.
So, it is working how I want it to, other than getting two notifications for each voicemail. Considering I don't get many voicemails, I can live with that.
Hope this helps others.
the_buzz_man
the_buzz_man said:
OK, I just called again and after spending about 30-40 minutes, we have some progress.
First off, I too have the unlimited plan and was hesitant about having them mess with this. According to the CSR I dealt with, she never had to mess with my data plan. She said all she had to do was have me remove the app (AT&T Messages) from my phone then have me turn my phone off. At this point, she removed the AT&T Messages service from my account, removed voicemail from my account, then added visual voicemail to my account. Once I turned the phone back on, the AT&T VVM app opened up after a minute or so and started going through the setup process. She said she never touched the data part of the plan.
I have the AT&T Visual Voicemail app working now. The only issue I am seeing is when I get a voicemail, I first get a notification from the phone app (which if clicked will call your voicemail) then I get a notification from the VVM app (which if clicked will open the app and let me listen to it). I did notice that a few seconds after the VVM notification appears, the phone notification gets deleted automatically.
So, it is working how I want it to, other than getting two notifications for each voicemail. Considering I don't get many voicemails, I can live with that.
Hope this helps others.
the_buzz_man
Click to expand...
Click to collapse
Im on my 3rd so called CSR...none of them have any idea what to do. They keep telling me to just hold down "1" on the keypad to get my visual VM...I asked them to do the steps you wrote... being transferred..again:crying:
Was just transferred to some sort of "upper" support. The guy just told me the AT&T visual VM app doesnt work with the GS3.
jasvncnt1 said:
Im on my 3rd so called CSR...none of them have any idea what to do. They keep telling me to just hold down "1" on the keypad to get my visual VM...I asked them to do the steps you wrote... being transferred..again:crying:
Was just transferred to some sort of "upper" support. The guy just told me the AT&T visual VM app doesnt work with the GS3.
Click to expand...
Click to collapse
I was told the same thing with my galaxy note and the gs3!!
Sent from my SAMSUNG-SGH-I747 using xda premium
Ask them to follow this thread...maybe that will help them.
Here is some proof that it will work.....
The first pic shows the icon in the notification bar.
Second is the pull down notification bar.
Third is the actual app itself.
Hope it helps........I was lucky enough to get someone that, though she admitted she has never dealt with this problem, was willing to listen to me read her the forum posts and she kept trying things out.
Good luck!!
the_buzz_man
AT&T Visual voicemail
It is a free app on the market. I downloaded it. Had a CR configure my account to have visual voicemail enabled and works like a charm.
Unfortunately, the voicemail button on the keypad still calls your voicemail. Any way to have the voicemail key open up that app instead ?

Google Voice issues.

Wasn't quite sure where this would go in the forum. Feel free to move it Mods.
I recently purchased a Nexus 4 from the Play Store and started a Monthly4G prepaid plan through T-Mobile. Everything works perfectly except for Google Voice. I add the T-Mobile number to the forward settings in Voice and it sets up calling just fine, but when I attempt to send text messages I get nothing but messages being "queued." I attempt to view messages in my inbox on the device I get an error saying "Network Error." Ever since adding this number I haven't been receiving notifications for new texts in Growl Voice and the Google Voice website doesn't load my inbox or settings either. Any ideas?
Thank you.
I may be wrong here, but I thought I read somewhere in the forums that Google Voice doesn't work with pre-pay T-Mo
Sent from my Galaxy Nexus using xda premium
Did you update Google Voice to the latest version yet? Google Voice had an issue with texting on 4.2 until an update got released recently.
d_phekt said:
I may be wrong here, but I thought I read somewhere in the forums that Google Voice doesn't work with pre-pay T-Mo
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
This ^^^^ is your problem. You won't get gvoice to set up on tmo prepaid. Sorry man. Unless something has changed in the past 3 weeks.
DARKSIDE
I'm using it on mine no problem. Must use latest 4.2 compatible version. Also have to call Tmo and tell them to disable voicemail on your prepaid account then all messages will forward.
Sent from my Nexus 7 using Tapatalk 2
I've already called T-Mo and all that. I've had my voicemail disabled. It is more of an issue with the site's inbox not loading. It gives me an error "There was an error with your request. Please try again" and messages are constantly being queued on my Nexus 4 and 7, more so than usual. This all started when I added the N4 to my Voice call forwarding register.
What? Google voice works just fine with monthly 4g. You don't get conditional call forwarding but that's not the issue the OP is referencing.
Sent from my Nexus 7 using Tapatalk 2
---------- Post added at 07:07 PM ---------- Previous post was at 07:06 PM ----------
Heartbreak said:
I've already called T-Mo and all that. I've had my voicemail disabled. It is more of an issue with the site's inbox not loading. It gives me an error "There was an error with your request. Please try again" and messages are constantly being queued on my Nexus 4 and 7, more so than usual. This all started when I added the N4 to my Voice call forwarding register.
Click to expand...
Click to collapse
I have this issue when my internet is out
Sent from my Nexus 7 using Tapatalk 2
Yeah, my internet certainly isn't out. I'm not quite sure what it is. I sign into my friend's account on my computer and it accesses the inbox just fine. It appears to be an account specific problem.
Anyone else having problems where Google voice keeps giving notifications for old voice mails when the option to show voice mails in the native phone app is enabled?
So annoying. Every 12 or so hours, it pops up with a notification for 6 voice mails or something, all of which are old. I even make sure they were shown as read in the ap, and I played all of them and made sure they were read in the phone app.
Sent from my Nexus 4 using Tapatalk 2
InvalidUsername said:
Anyone else having problems where Google voice keeps giving notifications for old voice mails when the option to show voice mails in the native phone app is enabled?
So annoying. Every 12 or so hours, it pops up with a notification for 6 voice mails or something, all of which are old. I even make sure they were shown as read in the ap, and I played all of them and made sure they were read in the phone app.
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
Yep, I get this too. Assuming I have to call TMO like the other people stated above.
madj42 said:
Yep, I get this too. Assuming I have to call TMO like the other people stated above.
Click to expand...
Click to collapse
What does T-Mobile have to do with it?
Sent from my Nexus 4 using Tapatalk 2
I just got a group MMS on Google voice from an AT&T user.... This shouldn't be possible right? What just happened?
I am in the process of porting my number away from Google Voice cause I hate the lack of MMS support, maybe a glitch?
I'm posting here because I want someone else to check without making a dedicated thread...I have so little faith Google has done anything ... Its probably a glitch
Sent from my Nexus 7 using Tapatalk 2
At this point there's no way to use Google voice text messaging and voicemail services for TMobile pre-paid? Such a shame if so.
RobertMunch said:
At this point there's no way to use Google voice text messaging and voicemail services for TMobile pre-paid? Such a shame if so.
Click to expand...
Click to collapse
YES YOU CAN. Why is this rumor getting started. I 100% use Google Voice on my Pre-paid TMO $30 a month plan.
Disable voicemail by calling T-mobile. That way your T-mobile voicemail doesn't kick in before your GVoice mail does.
Use the Google Voice app to send and receive text messages. This way you 100% know things are getting to you. I by-pass the built in messenger app which may be why some people are having issues.
That is it.
y0bailey said:
YES YOU CAN. Why is this rumor getting started. I 100% use Google Voice on my Pre-paid TMO $30 a month plan.
Disable voicemail by calling T-mobile. That way your T-mobile voicemail doesn't kick in before your GVoice mail does.
Use the Google Voice app to send and receive text messages. This way you 100% know things are getting to you. I by-pass the built in messenger app which may be why some people are having issues.
That is it.
Click to expand...
Click to collapse
+1 here. Was on s3 with Google voice and now on the n4. Works just as it should. I had called T-Mobile to turn off my voicemail so I can let the voice voicemail get it instead
y0bailey said:
YES YOU CAN. Why is this rumor getting started. I 100% use Google Voice on my Pre-paid TMO $30 a month plan.
Disable voicemail by calling T-mobile. That way your T-mobile voicemail doesn't kick in before your GVoice mail does.
Use the Google Voice app to send and receive text messages. This way you 100% know things are getting to you. I by-pass the built in messenger app which may be why some people are having issues.
That is it.
Click to expand...
Click to collapse
+2 been using it since the plan launched.
When you first get the plan call T-Mobile. Ask to have voice mail disabled (there is no conditional forwarding, as has said), and also have them remove web-guard. When someone calls your phone, if you don't answer, google voice should time-out after x rings and take the voice mail (this is the reason you disable it on T-Mobile, or else T-Mobiles system will take the call).
y0bailey said:
YES YOU CAN. Why is this rumor getting started. I 100% use Google Voice on my Pre-paid TMO $30 a month plan.
Disable voicemail by calling T-mobile. That way your T-mobile voicemail doesn't kick in before your GVoice mail does.
Use the Google Voice app to send and receive text messages. This way you 100% know things are getting to you. I by-pass the built in messenger app which may be why some people are having issues.
That is it.
Click to expand...
Click to collapse
When I try to enable GV voicemail by entering the code *004*GV Number here# I get a error message. I got this on two different Android devices. What am I missing? Are you saying once I disable the TMo voicemail this code should go through next time?
The google voice number is not the same as my mobile number if that makes a difference.
Unfortunately, i'm unable to send text messages and i'm wondering if it has to do with entering that code number through your dialer. Worked like a charm before when I was not on a prepaid plan.
RobertMunch said:
When I try to enable GV voicemail by entering the code *004*GV Number here# I get a error message. I got this on two different Android devices. What am I missing? Are you saying once I disable the TMo voicemail this code should go through next time?
The google voice number is not the same as my mobile number if that makes a difference.
Unfortunately, i'm unable to send text messages and i'm wondering if it has to do with entering that code number through your dialer. Worked like a charm before when I was not on a prepaid plan.
Click to expand...
Click to collapse
You just don't worry about any of that. No need to dial anything or enter any codes.
Someone dials your google voice number, it rings until your google voicemail picks up. Simple as that.
If someone dials your pre-paid number, it will ring and ring and ring and ring.
To send texts just use the Google Voice app.
Luxferro said:
+2 been using it since the plan launched.
When you first get the plan call T-Mobile. Ask to have voice mail disabled (there is no conditional forwarding, as has said), and also have them remove web-guard. When someone calls your phone, if you don't answer, google voice should time-out after x rings and take the voice mail (this is the reason you disable it on T-Mobile, or else T-Mobiles system will take the call).
Click to expand...
Click to collapse
Do I have to port my number through Google Voice for this to happen successfully? Right now my google voice number is different than my mobile number.
fatttire said:
I just got a group MMS on Google voice from an AT&T user.... This shouldn't be possible right? What just happened?
I am in the process of porting my number away from Google Voice cause I hate the lack of MMS support, maybe a glitch?
I'm posting here because I want someone else to check without making a dedicated thread...I have so little faith Google has done anything ... Its probably a glitch
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
Hey fattire! I'm also a Google voice user - I'd be happy to pm you my number if you want to investigate MMS functionality.
Sent from my Nexus 7 using xda app-developers app

Google Voice not ringing

I have Google Voice since it's inception. Works well with AT&T and Verizon.
Now I got T-Mobile, I've been having tons of issues. More often than not, my phone no longer ring when call mage to Google Voice.
Anyone see this issue? And yes, I stop Google Voice app and the Web interface with T-Mobile number.
Not only do you have to uninstall google voice back to Carrier you must go on your Google account and disconnect from your account.
Of course google doesn’t make it easy to find. I cannot remember the correct spot to change the options and the help was not very good.
If you don't change google then when anyone calls the caller gets a message that the google subscriber is not available. That is why your phone doesn't ring.
Make sure all phone settings have T-Mobile number. Sometimes google voice doesn’t clean up nicely.
Sent from my SM-N900T using XDA Premium 4 mobile app
lanwarrior said:
I have Google Voice since it's inception. Works well with AT&T and Verizon.
Now I got T-Mobile, I've been having tons of issues. More often than not, my phone no longer ring when call mage to Google Voice.
Anyone see this issue? And yes, I stop Google Voice app and the Web interface with T-Mobile number.
Click to expand...
Click to collapse
go to a laptap, go to the google voice page. now look where u usually go to logout, look underneath that blue contact picture and youll see a settings button now go click that. now be carefule, now under the phones tab make sure your mobile number you want connected is selected and if its not listed then add it. once your mobile number appears up, delete the old number. make sure the new number is selected. click save. and your set now. i hope that helped you
Thanks all. Followed the instructions and so far the phone rings when someone called my Google voice number.
But now all voice mail goes to T-Mobile and SOMETIMES the same message goes to Google Voice. Aaagghh... This is so frustrating. I never had this problem with AT&T.
I don't know if this will help you.
Check your call forwarding options.
If call forwarding is set on check what number it is using. T-MOBILE or Google number.
Sent from my SM-N900T using XDA Premium 4 mobile app
And what plan do you have? If you have prepaid, you can't do the call forwarding for voicemail. There is an option though. Call 611 and tell them to disable voicemail completely. They will ask you a few times if you REALLY want that, but will do it. Now Google Voice can get the voicemail.
ttabbal said:
And what plan do you have? If you have prepaid, you can't do the call forwarding for voicemail. There is an option though. Call 611 and tell them to disable voicemail completely. They will ask you a few times if you REALLY want that, but will do it. Now Google Voice can get the voicemail.
Click to expand...
Click to collapse
I have Simple Choice Plan, a regular postpaid plan.
smaisonville said:
I don't know if this will help you.
Check your call forwarding options.
If call forwarding is set on check what number it is using. T-MOBILE or Google number.
Sent from my SM-N900T using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Yes, it's already setup in Google Voice website.
I don't know what I did, but today it is working just fine. Phone ring, voicemail goes to Google Voice. Really weird. ... Don't know if something changes on T-Mo side.
I'll keep monitoring.

Visual Voicemail app not compatible

To my surprise, the AT&T Visual Voicemail app can't be downloaded from the Play Store (a search for it won't find it). The att.com website does not show the Note 4 in its list of compatible phones (it does show a Note 3).
http://www.att.com/esupport/article.jsp?sid=KB414957&cv=820#fbid=KukrJc5X464
My Note 4 came with it. Isn't it on yours?
Att visual voicemail doesn't work, but the phone comes preloaded with a different visual voicemail app that is better anyway.
Just download 'PF Voicemail'.. I've used it few years now.
madmike23 said:
My Note 4 came with it. Isn't it on yours?
Click to expand...
Click to collapse
You are so right. I was looking in the AT&T folder and it isn't in there but going to all the apps, there it is: Visual Voicemail.
There's always google voice too.
Visual Voicemail App on Note 4
I've been on the phone with AT&T for an hour. The preloaded Voicemail App on the Note 4 will not let me complete setup. I follow the instructions and it fails to set up and prompts me to try again. Left with not choice but to contact carrier. They've removed into my phone in an attempt to set it up and it fails for them too. Of all the apps I have I love my visual voicemail the most.
mannym716 said:
I've been on the phone with AT&T for an hour. The preloaded Voicemail App on the Note 4 will not let me complete setup. I follow the instructions and it fails to set up and prompts me to try again. Left with not choice but to contact carrier. They've removed into my phone in an attempt to set it up and it fails for them too. Of all the apps I have I love my visual voicemail the most.
Click to expand...
Click to collapse
if you are so inclined you could always use Google voice for visual voicemail.. that's what I do.. I like transcribed emails for my voicemails.. also comes with a link to the audio file so you can play it back.
And the best part.. you don't necessarily need a third party app.
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app
mannym716 said:
I've been on the phone with AT&T for an hour. The preloaded Voicemail App on the Note 4 will not let me complete setup. I follow the instructions and it fails to set up and prompts me to try again. Left with not choice but to contact carrier. They've removed into my phone in an attempt to set it up and it fails for them too. Of all the apps I have I love my visual voicemail the most.
Click to expand...
Click to collapse
I don't know if you are still having this problem, but I could not complete setup because I had another app that screens calls installed: Truecaller. I uninstalled it and that allowed Visual Voicemail to finish setup.
My wife has the same problem.
She just got the Note 4 and the AT&T Visual Voicemail does not work.
AT&T Tech support is so dumb and they can't figure it out. AT&T is claiming the app is not compatible anymore - after 2 hours of Troubleshooting LOL.
She had the note 3 before and the at&t VVM app worked before.
Anybody else can help .. maybe a workaround?
keplenk said:
My wife has the same problem.
She just got the Note 4 and the AT&T Visual Voicemail does not work.
AT&T Tech support is so dumb and they can't figure it out. AT&T is claiming the app is not compatible anymore - after 2 hours of Troubleshooting LOL.
She had the note 3 before and the at&t VVM app worked before.
Anybody else can help .. maybe a workaround?
Click to expand...
Click to collapse
There's now a built in visual voicemail app in the app drawer. I think the att app that some of us are used to using on previous phones and notes is now deemed incompatible by att.
brittoking said:
There's now a built in visual voicemail app in the app drawer. I think the att app that some of us are used to using on previous phones and notes is now deemed incompatible by att.
Click to expand...
Click to collapse
Yup I saw that and that too didn't work.
I think there is something wrong with her voicemail. You know when you call your own number it directs you to your voicemail right away? - it doesn't on her for some reason.
On my AT&T phone, its good.
Well, I guess this is definitely looking like an AT&T issue and they cant figure it out.
SMH.
brittoking said:
There's now a built in visual voicemail app in the app drawer. I think the att app that some of us are used to using on previous phones and notes is now deemed incompatible by att.
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Click to collapse
I am using the old Visual Voicemail (version 2.10.1.27) from Note 3 on my phone. Works fine.
keplenk said:
Yup I saw that and that too didn't work.
I think there is something wrong with her voicemail. You know when you call your own number it directs you to your voicemail right away? - it doesn't on her for some reason.
On my AT&T phone, its good.
Well, I guess this is definitely looking like an AT&T issue and they cant figure it out.
SMH.
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Call at&t. They will deactivate her voice mail, then turn it back on again. Should reset it completely when that happens.
I had that happen on my once. It is a quick tech support call to fix.
Open the in built voicemail app. Try to enter your password. If it fails. Close app, call voice mall. Enter password. End call Open visual voicemail app again and try to renter password it should work
AT&T Visual Voicemail works great on mine, but YouMail won't. MMI codes to use it result in "
CommDiv Divert All Users EnbWith Tar Failed (808)"
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app
voice mail on note 4
I am having the same problem. The strange thing is I got my phone when it first came out. I have had my visual voice mail up until 2 weeks ago. I can access it but no one can leave me a message. When anyone calls and I am unavailable they get a message that says I am unavailable at this time please try again later. I called technical support and they reset everything still can not get voice mail to work so they are sending it on and it will be 4 days before anyone will get back to me about the issue.

Can't get google voice working

I've got an At&t M9 flashed to the Dev version and no matter what I do I can't get google voice to work. I have followed all the instructions on the website, using the IMI codes, etc. Each time it fails. Is this a problem with the M9?
kruuth said:
I've got an At&t M9 flashed to the Dev version and no matter what I do I can't get google voice to work. I have followed all the instructions on the website, using the IMI codes, etc. Each time it fails. Is this a problem with the M9?
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don't think so, working fine here. (sprint)
Works fine for me
kruuth said:
I've got an At&t M9 flashed to the Dev version and no matter what I do I can't get google voice to work. I have followed all the instructions on the website, using the IMI codes, etc. Each time it fails. Is this a problem with the M9?
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I just picked up an M9 yesterday, I can't get Google voice to work either. Did you ever figure it out, or what did you end up using for voicemail?
tele_jas said:
I just picked up an M9 yesterday, I can't get Google voice to work either. Did you ever figure it out, or what did you end up using for voicemail?
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Same here. I ended up scrapping gv and am just using the att visual vm.
jollywhitefoot said:
Same here. I ended up scrapping gv and am just using the att visual vm.
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I'm using 5.1 ROMs and nobody has the At&t VVM app yet That I know of anyways?
I tried two other ROMs and GV doesn't seem to work on any of them.
When y'all say y'all can't get GV working are y'all speaking specifically of the voicemail or voicemail to text part? I have an AT&T M9 and GV works for me, including texting. I have voicemail set to use my carrier voicemail, so I can't be sure of it working properly.
AT&T VVM app is in the play store.
Sent from my HTC One M9 using Tapatalk
fernandezhjr said:
When y'all say y'all can't get GV working are y'all speaking specifically of the voicemail or voicemail to text part? I have an AT&T M9 and GV works for me, including texting. I have voicemail set to use my carrier voicemail, so I can't be sure of it working properly.
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tele_jas said:
I'm using 5.1 ROMs and nobody has the At&t VVM app yet That I know of anyways?
I tried two other ROMs and GV doesn't seem to work on any of them.
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It used to work for me too, but no more. I think it's an att issue and nothing to do with a particular rom. Att won't take the mmi code to enable gv. I've contacted att support, but they couldn't figure it out and actually made it so no voice mail worked, so once I got att visual voice mail working, I decided to leave well enough alone.
If on a 5.0.X rom, I think you can get the att app from the play store. https://play.google.com/store/apps/details?id=com.att.mobile.android.vvm
Edit. Just read your on 5.1. Fortunately for me I backed it up before I upgraded. I've attached the app folder. Hopefully it will work for you.
jollywhitefoot said:
It used to work for me too, but no more. I think it's an att issue and nothing to do with a particular rom. Att won't take the mmi code to enable gv. I've contacted att support, but they couldn't figure it out and actually made it so no voice mail worked, so once I got att visual voice mail working, I decided to leave well enough alone.
If on a 5.0.X rom, I think you can get the att app from the play store. https://play.google.com/store/apps/details?id=com.att.mobile.android.vvm
Edit. Just read your on 5.1. Fortunately for me I backed it up before I upgraded. I've attached the app folder. Hopefully it will work for you.
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Thanks!
I tried flashing it in TWRP, but realized it's just a zipped file.....I then extracted it and installed the apk..... What do I do with the other files?
It installed and let me record my greeting, and even sent me the confirmation "test" message......But I am having problems now when people call me and it goes to voice mail, it says something like "This call could not be completed, please try you call again later". Do I need those other files somewhere in my phone?
[Question]
Do you need to register your new phone with Google Voice? I've used GV on my M8 for the past 18 months, or so..... Is it still linked to that phone, or just my number?
tele_jas said:
Thanks!
I tried flashing it in TWRP, but realized it's just a zipped file.....I then extracted it and installed the apk..... What do I do with the other files?
It installed and let me record my greeting, and even sent me the confirmation "test" message......But I am having problems now when people call me and it goes to voice mail, it says something like "This call could not be completed, please try you call again later". Do I need those other files somewhere in my phone?
Click to expand...
Click to collapse
Check use a file explorer to look in data\app\com.att.mobile.android.vvm. Installing the apk might have created the folder structure for you. Otherwise, just copy the contents of the folder i uploaded to that location and reboot. That's probably NOT the problem, but would eliminate that as a possibility.
As I said before, I have had so many problems with ATT support as it relates to VM. Once, after i was on with support, the guy did something and my voicemail didn't work at all. Other times, they set it up so all of my calls got forwarded to ATT vm without even ringing my phone.
AT&T VVM is good enough. I do miss the transcription service with GV though.
jollywhitefoot said:
Check use a file explorer to look in data\app\com.att.mobile.android.vvm. Installing the apk might have created the folder structure for you. Otherwise, just copy the contents of the folder i uploaded to that location and reboot. That's probably NOT the problem, but would eliminate that as a possibility.
As I said before, I have had so many problems with ATT support as it relates to VM. Once, after i was on with support, the guy did something and my voicemail didn't work at all. Other times, they set it up so all of my calls got forwarded to ATT vm without even ringing my phone.
AT&T VVM is good enough. I do miss the transcription service with GV though.
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Click to collapse
[UPDATE]
After spending about 2 hours on the phone, spread out over 5 calls, to At&t.... I have working At&t VVM using the extracted apk you gave me!!
The first 4 support people kept resetting my voicemail, but the M9 has the new "HD Voice" system, they were missing this step in the reset and it was still forwarding to my old Google Voice number, saying it was not an active number. Once he reset it, I rebooted my phone and they made a test call and it all worked.
tele_jas said:
[UPDATE]
After spending about 2 hours on the phone, spread out over 5 calls, to At&t.... I have working At&t VVM using the extracted apk you gave me!!
The first 4 support people kept resetting my voicemail, but the M9 has the new "HD Voice" system, they were missing this step in the reset and it was still forwarding to my old Google Voice number, saying it was not an active number. Once he reset it, I rebooted my phone and they made a test call and it all worked.
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sounds very similar to my experience except you ended up getting a lot more information than i did.

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