Software update error. " The current version of the software is not supported" - Samsung Galaxy Note 10+ Questions & Answers

Software update error. " The current version of the software is not supported"
Hi
The phone is unlocked but i bought it came with carrier software, i tried to flash with odin the unlocked firmware and failed (been doing it since samsung s3, first time it failed).
Now android 10 is out and when i tried to update says: Software update error. " The current version of the software is not supported" Go to support center.
Any thoughts???
Note 10 SM-G970F
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Go to the support center, as instructed

sumuva said:
Hi
The phone is unlocked but i bought it came with carrier software, i tried to flash with odin the unlocked firmware and failed (been doing it since samsung s3, first time it failed).
Now android 10 is out and when i tried to update says: Software update error. " The current version of the software is not supported" Go to support center.
Any thoughts???
Note 10 SM-G970F
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Click to collapse
You likely don't have the matching csc flashed for the build you are on. You will need to flash the full matching set for your current setup.

Related

Odin fails at "Custom Modem Binary", pulling my hair out here.

So I thought I'd relive a bit of nostalgia and I ordered a phone I used a lot back in 2012/2013, the Samsung Galaxy Ace 2 (GT-I8160), on eBay.
It arrived, but it was already rooted and was definitely sporting some custom rom. Seemed a bit odd. So I searched through my computer backups and found an Official 4.1.2 Stock Firmware for the I8160. Cool.... I'll just flash that with Odin.
NOPE.
When Odin gets to flashing the modem.img it fails, and on the device screen there's red writing saying "Custom Modem Binary !!". Weird. I decided that maybe this phone was from another region so I downloaded another official rom but it came up with the same error. i have now tried over 10 different region roms, including one for the I8160P. All failed. You can see on the device it clearly says "GT-I8160", so I really don't get where I'm going wrong.
I tried using emergency firmware recovery in Kies but it doesn't even recognise the device. Or at least it doesn't show up on the list of devices requiring firmware recovery.
Does anyone know what the hell I'm doing wrong?? It's almost as if I'm flashing the wrong device model. I'm stumped.
(PS. The 13 counts of custom firmwares in the image are from all the different roms I've tried to revive the device)
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s9+ doesnt want to update firmware/software

Greeting
I recently bought a phone from a second hand website a galaxy s9+ after confirming the IMEI that it is authentic I still am unable to update the software or firmware on the phone using the about phone menu.
I get the "registering device-process failed" error in the software update menu.I am currently residing in Namibia Africa but the phone is a SM-G965U American version.Also in the about phone section it shows United Arab Emirates TRA ID, how can I work around this to get the phone updated? it is still on android 8.0 on September 2018 security update.
thanks for the help.
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Flash with Odin
*Detection* said:
Flash with Odin
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Click to collapse
this is the first post the OP ever put up, might need some more guidance with odin
but you are correct IMO
OP go to sammobile.com/firmwares and get the files for the american carrier version your phone is for and flash them via Odin. The Odin process can look intimidating, but its completely doable and will likely fix your updating issue and also get the UAE stuff off the "about phone" section. Odin flashing is probably what got it there in the first place

Save me from android 9! GalaxyS10+ AT&T model on metro

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Save me from android 9!
so i've been using a S10+ that i got from a seller on amazon that said it was an unlocked At&T display model and i got it working on metro over a year ago and been working great since. Problem being i've never been able to get OTA updates and i really want to get to android 10. Now when i connect the phone to Smart Switch on windows i get -
" you device software is up to date (SD3 ATT)"
and then above its on android 9 version 9.0.0...
Model for the phone is a SM-G975U
I havent used Odin in almost a decade it feels like (Galaxy S3 custom Rom) and i'd like anyone to point me to the proper method and possibly a source of where i need to get the proper install files for android 10 for Metro PCS. Can't find much if anything anywhere besides XDA forums being of any help.
any guide or tutorial and links for what i need to do would be a life savers please thank you in advance will be checking on this thread daily
Check Samfirm.com I think it is and this thread out:
https://forum.xda-developers.com/s10-plus/how-to/g975u-g975u1-firmware-links-t3905897
You will need the patched version of Odin to flash any firmware too.

i can't restore galaxy s9 firmware. please help

i recently installed a modified rom on my samsung galaxy s9 (sm-960f). today i tried to restore the phone to the original firmware with odin. but odin crashes on "System.img" and it appears written on the phone
SW REV. CHECK FAIL (BOOTLOADER) DEVICE: 12, BINARY: 11
how can i do to solve? thank you so much
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Simone280303 said:
i recently installed a modified rom on my samsung galaxy s9 (sm-960f). today i tried to restore the phone to the original firmware with odin. but odin crashes on "System.img" and it appears written on the phone
SW REV. CHECK FAIL (BOOTLOADER) DEVICE: 12, BINARY: 11
how can i do to solve? thank you so muchView attachment 5149453
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Click to collapse
I think you need to flash the binary 12 firmware.
Using wrong firmware
Try downloando the last firmware fror u mobile with android 10, im the same problem i can resolve with download last firmware from sammobile.
themarcbrian said:
Try downloando the last firmware fror u mobile with android 10, im the same problem i can resolve with download last firmware from sammobile.
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have u fix it?

Samsung S20 no network after update

Hello, I bought a Samsung s20 phone, it was worked correctly, I see the network, I could call but ,I could not watch netflix, phone had android 11 netfix need upfate phone . It had updates January 2021 android 11, unfortunately when I tried to update normally i see a ..registration error,, popped up.
I decided to upload him manual updates android 12 I downloaded odin and ori soft with ,,sammobile,, I updated and now all applications work, unfortunately the phone sees the number after inserting the sim card and the sim unknown range is crossed
Before the update
I still remember that binary was custom firmware, so something was changed, unfortunately I did not take pictures
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AFTER UPDATE
IMEI STATUS IS NG what custom software to install to recover the network?
Hi
it could be simlock , and someone has unlocket its network with a Box , so now it has network problems ,
go to a samsung customer services Or someone who know about these Box and software issues

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