2019 Shield TV Pro Wont Turn On - Shield Android TV General

Hello!
Recently I woke up and went to turn on my Shield TV Pro and it wouldnt turn on.
I am pretty sure it went to sleep as it normally does.
I tried various things like plugging in hdmi and usb and different power outlets as well.
It doesnt give any output.
I also connected to a pc and doesnt appear to see it either.
Has this happened to anyone before? Is there anything I could try?
I'd rather fix it myself instead of going to Nvidia to try for a replacement if possible.
If I do go the Nvidia route what has been your experience if you did a warranty claim? What is the process from start to finish?
I have never had this happen and had a few 2017 models for years without this issue. Bad luck I suppose upgrading to 2019 models and getting rid of my 2017 model and now dont have anything. I suppose its time to bust out the old MiBox 4k in the meantime.
Thanks

False alarm! I took the adapter off the power adapter and pushed it around a bit then plugged in and it came right up. Must have been a loose connection in the power adapter.
I wasn't looking forward to the rma process lol.
If anyone has similar issues the power adapter is universal so you can take the plug portion off. I believe this is in case you are in Europe or some other country that uses a different plug it can be swapped out using the same power adapter.

Related

HDMI Adapter Problems/Flickering Output

Hi
I just recieved my Adapter but something seems to be faulty on this,
when I connect it with several HDMI cables the mirrored picture starts to jitter or the connection break for a few seconds.
The cables are not decoupled and not really expensive, I have no other HDMI device to test them but I dont think that they are buggy.
The TV connected to is a Philips PFL8404
Some suggestions what I'm doing wrong?
The GT is rooted and on stock ROM.
Greets Nighty
i have the same issue. i tried two different hdmi cables and two different hdtvs and the issue is still happening. at this point i think its a defective adapter. Im gonna exhange it.
I had a similar issue back when I had a Xoom (which I ended up returning cause of weight). I am debating over ordering the adapter for my Tab, and if they are doing this, too, then I'd be fairly dissapointing. I always figured maybe the Xoom had a loose connection or the cable sucked, but maybe it's something else?
Got my HDMI adapter for my Galaxy Tab 10.1 yesterday also. It flickers and looses connection so much it useless. I've tried several new HDMI cables, and 3 different TVs. All flicker and blink. I'm sure it's a bad adapter. Will be returned shortly.
i would like to see someone post positive things about the hdmi adapter, have been thinking about getting one, but so far all these posts make me believe that its now worth it?
thanks
recieved a second adapter and still the same, seems to be a problem with the GT itselve or with some drivers build in, may the root crashed something, will trx out.
just ttryed another 40 bucks cable and still the same, dont think thats a hardware fault by the adapter. The only thing I can test now is to unroot to stock. Will test later and update.
UPDATE: Unrooting doesnt work
it doesnt seem like the people with the verizon hdmi adapter are having this issue. I wonder if its made differently?
I just received my adapter from Verizon and I can confirm the same issues so its not related to where you buy it.
Anyone notice what the status of their battery life is when using the adapter? Mine glitched the first time I tested it out and I had just taken the Tab off the charger. I kept getting a notification to unplug the Tab because it had reached 100% charge, which I haven't seen before. When I tried it later in the day it wasn't fully charged and it seemed fine. I haven't had a chance to try it longer than 10 minutes yet so not sure if its battery charging related. I know it doesn't work without a power supply so maybe once the Tabs at 100% it rejects power and cuts the HDMI off. Just a thought, I may be wrong.
I just tried it with 30% battery life and still having the same issue. does anyone have one that works?
Yeah I tried watching a movie on mine last night with about 70% battery and it switched from TV to Tab then back to TV about every 5 minutes.
I don't have an HDMI out cable, but I was wondering if you guys were plugging the charger into the HDMI, or if you were using it without it. I'm curious because I saw a review about it stating they needed the Charger to be plugged into the HDMI to get it to work.
mtran2988 said:
I don't have an HDMI out cable, but I was wondering if you guys were plugging the charger into the HDMI, or if you were using it without it. I'm curious because I saw a review about it stating they needed the Charger to be plugged into the HDMI to get it to work.
Click to expand...
Click to collapse
yhea thats right you have to plug the wall charger in otherwhise it wont display anything at all, our problem is the faulty result whats on the screen
Wow. I was just about to order the HDMI adapter from Sammy (I stubbornly kept waiting for BestBuy or Verizon to get one in stock). But seeing all these problems, I wonder if they're having quality or other issues, and hence why it's not hitting shelves yet.
Does anyone have a feel for whether all seem to be defective, or if these posts are more representative of the adapters that are defective? (guessing from those saying they've tried more than one, that there seems to be a general problem with the adapters).
Okay I have a 10.1 galaxy tab wifi and a home made dock from a 7 inch tab and 10 inch tab dock. Using the oem power adapter that came with my tab. With my hdmi dock I watched a movie on amazon instant via the browser And I rented a movie from google. Both movies played perfectly through my 50 inch plasma tv via the hdmi dock.. I can tell you that movies would not play from google untell touchwiz update. but after the update I have had no problems whatsoever playing any content via hdmi. Also I don't know if it makes any difference but I have never rooted my tab. Good luck guys I don't know what's going on I hope you figure it out.
Hey mopar. Is your tv a 1080p? Both my hdtvs are 1080i so im wondering if thats causing the issue. I think i read somewhere that this tab outputs in 1080p. I dont think its the video player because it cuts in and out without running any programs. Its like every 30 seconds the tv screen will cut out go black and then come back on. its basically useless.
I believe my tv is the lower of the 2 not sure though.... it's definitely not a high end tv but it is new..w
my tv is a 1080p
I just got the adapter today and haven't had any problems with it so far
I just got the 7 " docking with HDMI out and it works like a charm, so it seems to be a production problem with the adapters. Brought me the 10.1 dock to put the piece on the 7 " base.

MHL to HDMI problem resolved

Since I couldn't find any solution to my problem anywhere, I thought I'd post my solution here in case someone encounters the same or similar problems.
First, the problem: When my Galaxy Nexus is connected to my TV, using the samsung mhl-to-hdmi adapter, it loses connection at times. These problems get worse when the battery is low. It seems like the charger cannot support both the HDMI and the phone at the same time.
Resolution: My TV happens to be located in an area of my appartment with particularly bad reception. It appeared to me as if the disconnects happened whenever the phone was searching for a network. When the phone is in airplane mode the disconnects no longer occur, even if wifi is active. I haven't yet checked if it is enough to just switch off 3G, but it works and I'm very happy with it.
Activate airplane mode in Settings > Wireless & Networks
If you wan't to have wifi, just turn it back on.
I will have to test this theory
I have read that with the MHL adapter it works much much better to have your phone charging at the same time.
lowandbehold said:
I have read that with the MHL adapter it works much much better to have your phone charging at the same time.
Click to expand...
Click to collapse
The MHL adapter is supposed to charge your phone through HDMI. Not sure what you're trying to say here.
Simply Awsome Help
internot said:
Since I couldn't find any solution to my problem anywhere, I thought I'd post my solution here in case someone encounters the same or similar problems.
First, the problem: When my Galaxy Nexus is connected to my TV, using the samsung mhl-to-hdmi adapter, it loses connection at times. These problems get worse when the battery is low. It seems like the charger cannot support both the HDMI and the phone at the same time.
Resolution: My TV happens to be located in an area of my appartment with particularly bad reception. It appeared to me as if the disconnects happened whenever the phone was searching for a network. When the phone is in airplane mode the disconnects no longer occur, even if wifi is active. I haven't yet checked if it is enough to just switch off 3G, but it works and I'm very happy with it.
Activate airplane mode in Settings > Wireless & Networks
If you wan't to have wifi, just turn it back on.
Click to expand...
Click to collapse
A Million thanks to you dude. You made my day. I would have definitely given you one strong hug if you were anywhere near me.
I bought a brand new Samsung MHL and a High Speed HDMI two days back, only to find frequent disconnection and white noise. Happened every few minutes. Tried everything and was so freakin sad that I can't tell. Searched thoughout to find a solution. No go. Neither XDA nor google had the answer.
And then finally stumbled upon this thread.
And its exactly what was happening to my galaxy SII. I was in a place of low reception where 3G strength was bad. Never thought of this to be a problem.
But finally I read, I followed, I implemented and there I am.
Extremely satisfied with my purchase and my SII. It was back up and roaring on the big screen clutter-less now.
Thanks again dude!!!
Just one thing. What do you think is the relation between the HDMI output and network strength?? Is it supposed to happen or is it a fault(H/W or S/W) ?
purebishop said:
The MHL adapter is supposed to charge your phone through HDMI. Not sure what you're trying to say here.
Click to expand...
Click to collapse
MHL adapters include a side port for charging your phone. When your phone is displaying itself through HDMI it drains battery faster than this 'HDMI charging'. If your MHL adapter doesn't include this, I suggest buying a new one. $7 on eBay.
lowandbehold said:
I have read that with the MHL adapter it works much much better to have your phone charging at the same time.
Click to expand...
Click to collapse
I believe that for most (all?) MHL->HDMI adapters, you HAVE to plug it in.
In MHL mode, the phone is set up so that it is able to receive power (charge). The MHL->HDMI adapter needs power to run. Since it can't get power from the nexus (because the nexus is set up to receive power, not provide it), it needs to be plugged in via the side micro-usb port. So far, all the adapters I've seen/heard of are this way.
Hypothetically, I suppose that the MHL->HDMI adapter could be battery-powered or have a different plug to provide power - or it might only power itself and not the phone. I've never seen one like that, though.
purebishop said:
The MHL adapter is supposed to charge your phone through HDMI. Not sure what you're trying to say here.
Click to expand...
Click to collapse
I believe you are mistaken. First off, the maximum power capable of being supplied over HDMI is 50mA - well below the charging requirements for the Nexus. Secondly, the device you're connecting the Nexus to (TV/Monitor) is a sink device which does NOT provide power (unless MHL compliant?) to the source (Nexus). Thus, most (all?) MHL adapters provide the option of connecting an external power supply to charge the device.
To the OP, thanks for this info! My friend had issues with his and this could very much be the issue, the low signal is causing too much power draw for him.
Since I live in an area with very strong signal, that would explain why I never saw it.
cwoggon said:
I believe you are mistaken. First off, the maximum power capable of being supplied over HDMI is 50mA - well below the charging requirements for the Nexus. Secondly, the device you're connecting the Nexus to (TV/Monitor) is a sink device which does NOT provide power (unless MHL compliant?) to the source (Nexus). Thus, most (all?) MHL adapters provide the option of connecting an external power supply to charge the device.
Click to expand...
Click to collapse
I wouldn't call the micro-USB portion of a MHL adapter an option, more a requirement.
mutelight said:
I wouldn't call the micro-USB portion of a MHL adapter an option, more a requirement.
Click to expand...
Click to collapse
Ah, yes - good point.
I just got a brand new MHL adapter and cant get it to work at all. Beginning to think I got a DOA one.
I am going to try your solution to see if it helps, but I have good reception in my house.
When I connect mine, with power attached to the adapter, I get nothing at all on my TV, and the phone does nothing either. What could be wrong?
WACOMalt said:
I just got a brand new MHL adapter and cant get it to work at all. Beginning to think I got a DOA one.
I am going to try your solution to see if it helps, but I have good reception in my house.
When I connect mine, with power attached to the adapter, I get nothing at all on my TV, and the phone does nothing either. What could be wrong?
Click to expand...
Click to collapse
Does your TV support 1280x720 over HDMI?
Awesome! I've tested this last night and didn't get any flickering of image when using my MHL to HDMI. The flickering would happen every 30 min or so sporatically...
FYI- your phone does not get charged through HDMI cable. You need to plug in power to the MHL connector to even use it which charges it but having the screen on at all times causes the battery to slowly drain. I usually just dim my screen down as much as possible to savage what I can. The drain is very minimal ~ 2% per hour with the type of MHL cable I purchased. (Menotek Micro USB to HDMI MHL Adapter IMPROVED WITH RCP- purchased on Amazon)
I know it's an old thread, but has anyone else tried bumping the CPU minimum up to 700mhz? I am going to do this tonight, airplane mode did work for me but I am currently looking for away to get HULU and Netflix working and I need the data connection.
Thank you so much, it works. Anyway, is there a way to have data connection and mhl at the same time?
I'm having problems connecting mouse through usb on the go.. when I try to connect my phone turns off and then it takes so much time to start?? any suggestions?
Would it matter if you just turned off mobile data or do you need to go airplane mode
epic4grooted said:
Would it matter if you just turned off mobile data or do you need to go airplane mode
Click to expand...
Click to collapse
Try it for your self, but if you are using any of the newer ROMs with the new DDK1.9, it doesn't support MHL.

[Q] Nexus nonchargeable, starts smoking(!), still turns on

Hey guys, I probably have a pretty unusual question or rather observation. Sometime yesterday night when I connected the Galaxy Nexus to the power outlet it started to make a crackling noise. I immediately disconnected it but it already smelled like burnt plastic. As you can believe I was pretty shocked! Trying to turn on the phone worked flawlessly though, so I though, OK might have been my outlet and tried two different ones. Still to no avail, the phone works but won't charge.
I turned it off for the night and waited until the morning to try to connect it to my computer (thinking maybe it's the plug that's broken) and reset it to factory default. Big mistake! Windows pops up with a warning telling em that it detected a power surge on one of my USB ports, resulting in my phone still not charging, the USB port being broken (won't recognize my USB key anymore), and and the Micro-USB connector emitting some smoke after I unplug it from the Nexus.
Now, enough storytelling. Maybe you guys can help me with the mountain of questions I have after this episode:
A) Really, what happened here? I don't think it has something to do with the software side of it, can it? (eg Battery overloaded?) Then I would guess more people would have had the same problem... I'm running AOKP M3 and Franco Kernel 3.0.08-M1.
B) Did anyone have the same problem?
C) I guess it's unfixable from a software standpoint, so my only option would be to send it back to Amazon and hope they replace it. Any other ideas? I bought it at Amazon.de (Germany) but due to it having AOKP Rom and Franco Kernel installed getting a replacement might be difficult.
C) How do I get my USB port functioning again? It's a new notebook but I don't want to send it back for repairs as I bought it in Hong Kong (I have an international warranty though.) and need it to write my Thesis.
Update: Uninstalled and re-installed the USB drivers, that fixed the USB port.
Thanks for your time and hopefully help!
A confused GN user.
majar said:
Hey guys, I probably have a pretty unusual question or rather observation. Sometime yesterday night when I connected the Galaxy Nexus to the power outlet it started to make a crackling noise. I immediately disconnected it but it already smelled like burnt plastic. As you can believe I was pretty shocked! Trying to turn on the phone worked flawlessly though, so I though, OK might have been my outlet and tried two different ones. Still to no avail, the phone works but won't charge.
I turned it off for the night and waited until the morning to try to connect it to my computer (thinking maybe it's the plug that's broken) and reset it to factory default. Big mistake! Windows pops up with a warning telling em that it detected a power surge on one of my USB ports, resulting in my phone still not charging, the USB port being broken (won't recognize my USB key anymore), and and the Micro-USB connector emitting some smoke after I unplug it from the Nexus.
Now, enough storytelling. Maybe you guys can help me with the mountain of questions I have after this episode:
A) Really, what happened here? I don't think it has something to do with the software side of it, can it? (eg Battery overloaded?) Then I would guess more people would have had the same problem... I'm running AOKP M3 and Franco Kernel 3.0.08-M1.
B) Did anyone have the same problem?
C) I guess it's unfixable from a software standpoint, so my only option would be to send it back to Amazon and hope they replace it. Any other ideas? I bought it at Amazon.de (Germany) but due to it having AOKP Rom and Franco Kernel installed getting a replacement might be difficult.
C) How do I get my USB port functioning again? It's a new notebook but I don't want to send it back for repairs as I bought it in Hong Kong (I have an international warranty though.) and need it to write my Thesis.
Update: Uninstalled and re-installed the USB drivers, that fixed the USB port.
Thanks for your time and hopefully help!
A confused GN user.
Click to expand...
Click to collapse
A) Sounds like a short circuit somewhere. My guess would be the connector or close to it.
B) I certainly didn't but I'm sure it's happened to someone.
C) Unroot and Relock and send it back to Samsung if Amazon doesn't take it back. I'm not sure about their return policy since it's a cellphone that is under warranty. May also depend how long ago you bought it.
The more I think about it I wonder if it's just the USB cable... Since you said the smoke came from the Micro-USB connector... Plug it back into the computer without the phone and see if you get the USB power surge thing again. There may just be a short in the cable.
Of course checking it with a multimeter would be safer, do you have one of those?
Or do you have another Micro-USB you can try charging the phone with?
chjade84 said:
C) Unroot and Relock and send it back to Samsung if Amazon doesn't take it back. I'm not sure about their return policy since it's a cellphone that is under warranty. May also depend how long ago you bought it.
Click to expand...
Click to collapse
The problem is that I can't even unroot it since it is not being recognized by the computer (and I get the power surge warning). I will try with the new cable, and then send it back even if it works. might give me problems further down the line if I don't.
chjade84 said:
The more I think about it I wonder if it's just the USB cable... Since you said the smoke came from the Micro-USB connector... Plug it back into the computer without the phone and see if you get the USB power surge thing again. There may just be a short in the cable.
Of course checking it with a multimeter would be safer, do you have one of those?
Or do you have another Micro-USB you can try charging the phone with?
Click to expand...
Click to collapse
I don't have a different cable (or multimeter) near me at the moment but will give an update as soon as I do. I didn't get the power surge warning when I just plugged in only the cable, but as there is no source that could draw power that seems likely to me.
P.s.: Just bought it in january so generally sending it back shouldn't be a problem - if I can get it unrooted.
majar said:
The problem is that I can't even unroot it since it is not being recognized by the computer (and I get the power surge warning). I will try with the new cable, and then send it back even if it works. might give me problems further down the line if I don't.
Click to expand...
Click to collapse
Yes I kind of forgot about that...
majar said:
I don't have a different cable (or multimeter) near me at the moment but will give an update as soon as I do. I didn't get the power surge warning when I just plugged in only the cable, but as there is no source that could draw power that seems likely to me.
Click to expand...
Click to collapse
Well that's "good" in that we know the cable isn't shorted. I thought maybe some pins or wires were touching inside the cable that would cause a short (+5VDC and GND) even without the cable being plugged into anything.
So it does look like the fault is in the phone somewhere... And that could be just about anything.
Being that it's Amazon they probably will just replace it and not even bother with checking for it being rooted - especially since you can say it's smoking. As far as I know only the carriers will turn on the phone and look it over (not to mention most Amazon employees wouldn't know root it it reached out of the phone and smacked them across the face). Other 3rd party stores just mark it as defective and put it in a box to send back. I'm not sure how Amazon's return process works though.
I had several problems with my EVO (speakers mostly) and had it rooted when I took it in. They just fixed it anyway and even told me they liked what I had done with it a few times.
Hey, just to give an update I didn't get a specific explanation but Amazon replaced the battery, cable & charger. Now its working again. No problems with it being rooted, they even left rooted but installed stock android & kernel.
I'm currently having this problem, i called google, and they transferred me to samsung. And their department that handles this issue is closed on weekends
peacebomber said:
I'm currently having this problem, i called google, and they transferred me to samsung. And their department that handles this issue is closed on weekends
Click to expand...
Click to collapse
any update? i'm having this problem aswell. my phone wont charge through the wall charger but will when connected to a computer... but when it's connected to the computer it says that my usb device (phone) has malfunctioned.
because of that "malfunction" i cant revert back to stock everything and relock everything to get it repaired with bell mobility.
marrrio_ said:
any update? i'm having this problem aswell. my phone wont charge through the wall charger but will when connected to a computer... but when it's connected to the computer it says that my usb device (phone) has malfunctioned.
because of that "malfunction" i cant revert back to stock everything and relock everything to get it repaired with bell mobility.
Click to expand...
Click to collapse
when i sent them my phone i couldn't bring back to stock software but i still shipped it out either way, i actually got an email from samsung today saying a component has been replaced and being shipped out back to to me, so i guess they fixed it with it being rooted, so when i receive it ill let you know
Well I got back my phone today and its charging again. But they restored my phone back to factory setting. So I lost all my pics and phone didn't restore previous apps etc but oh well as long as they fixed it and no questions asked I'm happy
Sent from my Galaxy Nexus using xda app-developers app

HDMI not working anymore

My phone is rooted & I am on the original firmware that came with the phone.
I originally was using a cheap mhl/hdmi cable that I got off ebay. It worked great until the other day. I assumed that it was just a cheap/broken cable so I picked up the Samsung Smart Dock. Unfortunately, that doesn't work either so I'm assuming something is wrong with my phone.
I took the battery out & did a restore/reset to factory conditions. Still no luck.
Any ideas on how to get this working or do you think the problem is the phone's hardware?
Thanks!
Is the USB port working at all on your phone? It's possible some of your pins went bad in the port.
In my experience, sometimes the port can be nick picky about with the MHL. But I was using a generic HML adapter and a 5-11pin usb adapter. If you know someone else with a GN2, you may want to check your stuff with their phone just to make sure it's the cable or dock and not the phone. You can also use a GS3 too.
Not familiar with the Smart Dock. Is it 11 pin and not the older version 5 pin, I would think to confirm this?
I purchased the Samsung Dongle for hdmi and it worked great, just remember to also plug in power as well.
Sent from my SPH-L900 using xda app-developers app
Thanks for the responses, but still no luck!
@lovekeiiy - Unfortunately, I don't know anyone with a Note 2 or S3, but since two cables don't work (including one that used to work), like you, I'm guessing that it is the port. I guess that I'll have to take it back to Sprint.
@q711179 - Yeah, the Smart Dock is made specifically for the Note 2. The phone charges and connects to the computer perfectly so something having to do with the MHL connect is probably on the fritz. And, yes, it was plugged in.
Anyone have any other ideas before I head to Sprint?
Thanks again!
maybe one of the Sprint employees will have a GN2 or GS3 you can test your cables or dock with.
I'm not saying it's not the port. I would just hate to go through the hassle of exchanging the phone and it's still happens to be the cables or dock. It's possible you could have gotten a bad second cable and dock; that's some bad luck if true.
Thus, that why I ask if you're able to connect the phone to a PC or charger. I assume an HML cable connected to either should trigger the USB memory storage and charging on the PC and charging with the wallwort or car cigarette usb adapter.
In my experience, I find with pin adapter and HML converter box, it tends to be nick picky at times.
On a side note, I don't like how using these adapters don't really charger the phone. It's just a slower drain. I would rather have to use regular AC adapter. I guess once could try to use a more power USB wallwort with HML adapter. But I digress.....
@lovekeiiy - Great idea to have someone at the Sprint store check out the cable. I really hope that it is the cable and not the phone. Thanks for your trying to troubleshoot this with me. And, yes, I really wish that MHL cable didn't drain the phone!
I had a lot of glitchy issues when using standard a/c charging units the one that output .5 or .7 amps even the 1 amps with the mhl adapter. I use my Nexus 7 charger which puts out 2 amps and all the glitchy issues i had went away now the output to the tv is solid.
Unknown Zone said:
I had a lot of glitchy issues when using standard a/c charging units the one that output .5 or .7 amps even the 1 amps with the mhl adapter. I use my Nexus 7 charger which puts out 2 amps and all the glitchy issues i had went away now the output to the tv is solid.
Click to expand...
Click to collapse
Thanks for the idea. I tried a bunch of chargers, ranging from .8 amps to 2 amps, and no luck. The frustrating thing is that the Note 2, says that the HDMI cable is connected, but there is no output. I've tried several different monitors to.
Since the Sprint Store is a small hike for me to get to, I won't be going until this weekend so if anyone has any other ideas, please let me know.
the phone says it's connected? It's possible there's a HDCP issue. Have you tried a different TV? Don't test with Hulu or Sprint TV, they both disable HMDI out. You should be able to see something if on your homescreens.
Unfortunately, there are only so many TVs that have HML, mainly Samsung. Other TVs, you need that HML adapter. You may want to try the phone at a friend's TV or local electronics store. You may need to bring a external USB battery to power the HML adapter if you have an HML adapter or your phone's charger.
lovekeiiy said:
the phone says it's connected? It's possible there's a HDCP issue. Have you tried a different TV? Don't test with Hulu or Sprint TV, they both disable HMDI out. You should be able to see something if on your homescreens.
Unfortunately, there are only so many TVs that have HML, mainly Samsung. Other TVs, you need that HML adapter. You may want to try the phone at a friend's TV or local electronics store. You may need to bring a external USB battery to power the HML adapter if you have an HML adapter or your phone's charger.
Click to expand...
Click to collapse
I've tried it on a computer monitor (where it worked previously w/ my Note 2 and it just stopped working for some reason when I was using a cheap MHL/HDMI connector that I got off amazon). I also tried it on another computer monitor and on a Motorola Lapdock. On all monitors, the phone shows that the HDMI cable is connected when using either the Smart Dock or the cheap connector, but there is no picture when I am on the homescreen (or when on any other screen).
I know that my HDMI cable that I connect to the Smart Dock works since I tested it w/ all of the above monitors with a Raspberry Pi.
I can power the phone & connector with the Lapdock so I'll give that a shot at an electronics store.
Do you think that it could be a software issue? Should I try a new ROM that supports the MHL/HDMI out?
Thanks again for all of your help. I really appreciate it
I would try a different rom if you can. I thought you were running a stock rom. I've been using stock the whole time. I'm rooted. I'm currently running a stock deoxedized. I haven't used the HML in a while, but I will try it later to make sure it's working.
If you're able to charge the phone while using a HML cord or adapter, then it's either the firmware or the USB port is borked, but not completely.
Going to electronics store was suggested because those TV should all have the HDCP that the phone could be looking for. I don't know how your old TV or monitors are, so it's possible they may lack it. Sometimes, it's just the handshake, and just turning off the phone (just hit the power botton on the phone, don't actually shut it off) or TV, and then turn them back on can resolve the resolve the handshake. I've heard of this for home theater PCs or other devices in that area.
lovekeiiy said:
I would try a different rom if you can. I thought you were running a stock rom. I've been using stock the whole time. I'm rooted. I'm currently running a stock deoxedized. I haven't used the HML in a while, but I will try it later to make sure it's working.
If you're able to charge the phone while using a HML cord or adapter, then it's either the firmware or the USB port is borked, but not completely.
Going to electronics store was suggested because those TV should all have the HDCP that the phone could be looking for. I don't know how your old TV or monitors are, so it's possible they may lack it. Sometimes, it's just the handshake, and just turning off the phone (just hit the power botton on the phone, don't actually shut it off) or TV, and then turn them back on can resolve the resolve the handshake. I've heard of this for home theater PCs or other devices in that area.
Click to expand...
Click to collapse
I'm on the stock rom, but was wondering if switching it might help if it is a software issue, but since I already did a factory reset, I sort of doubt it.
I'll try the electronics store next week. I have to work this weekend, and I don't go near an electronic store during my commute. I really hope it works.
Thanks again for all your suggestions. I really appreciate it. I'll report back next week.
I hooked up my GN2 to the HDTV, and was working fine.
Not the best video, but you can see phone with the 5 to 11 pin adapter, generic monoprice HML adapter. The comparison thing about it, keeps me from getting propped with copyright infringements.
I had the same thought your factory reset. I also was thinking maybe you downloaded it to reflash it and maybe your download was corrupted. Obviously, I have no idea if you flashed a different rom after rooting. If you didn't, then flashing a different is not likely going to help. But at this point, I'm not sure what you have to lose; it should be noted, I don't know how many flashes you get before the Sprint or Samsung get pissy. You may want to run flash away if you have to replace your phone. I never used it myself.
lovekeiiy said:
I hooked up my GN2 to the HDTV, and was working fine.
Not the best video, but you can see phone with the 5 to 11 pin adapter, generic monoprice HML adapter. The comparison thing about it, keeps me from getting propped with copyright infringements.
I had the same thought your factory reset. I also was thinking maybe you downloaded it to reflash it and maybe your download was corrupted. Obviously, I have no idea if you flashed a different rom after rooting. If you didn't, then flashing a different is not likely going to help. But at this point, I'm not sure what you have to lose; it should be noted, I don't know how many flashes you get before the Sprint or Samsung get pissy. You may want to run flash away if you have to replace your phone. I never used it myself.
Click to expand...
Click to collapse
Thanks so much for the video. I wish that my phone could do that. I just got back from BestBuy and tried the phone on a number of TVs using a 5 volt 2 amp power source, and no luck. So, I'm sure it is the phone.
I only rooted, and did not flash a new ROM so I'm going to use Triangle Away and bring it back to Sprint.
Thanks again for all your help!
My hmdi out is not working either it used to work and would play games off my phone on the big screen but now nothing, just the "HDMI cable connected" prompt on my phone. Tried rebooting, ,etc etc...
I am running custom rom/kernel so I fear that might have something to do with it...I will try triangle away before i try more drastic solutions I suppose...
Sent from my SPH-L900 using xda app-developers app
netzer119 said:
...I am running custom rom/kernel so I fear that might have something to do with it...I will try triangle away before i try more drastic solutions I suppose...
Click to expand...
Click to collapse
You may want to try a stock rom and kernel. I don't suspect the kernel, but it's possible the ROM doesn't have all the drivers or something to have a working HDMI.
---------- Post added at 05:15 AM ---------- Previous post was at 05:14 AM ----------
and Triagle Away isn't going the HDMI situation. It's a tool to reset the flash counter so one can avoid a warranty from being voided for flashing too many times.
I didn't think triangle away would help (and it didn't) but thought I'd give it a shot anyway...
I'm happy to say I got it working by disabling the exynos exploit patcher and rebooting...it's back to working perfectly now. I actually uninstalled that app bc my kernel includes its own exploit patch
Sent from my SPH-L900 using xda app-developers app
netzer119 said:
I didn't think triangle away would help (and it didn't) but thought I'd give it a shot anyway...
I'm happy to say I got it working by disabling the exynos exploit patcher and rebooting...it's back to working perfectly now. I actually uninstalled that app bc my kernel includes its own exploit patch
Sent from my SPH-L900 using xda app-developers app
Click to expand...
Click to collapse
You solved it! It was the exynos exploit patcher! I enabled it and didn't use HDMI for a few weeks so the thought never crossed my mind. I just disabled it and HDMI out is working again. Thank you!!!
What kernal & ROM are you using?
Yay! Lol glad I could help I was ripping my hair out trying to watch a movie last night.
Im using macks rom 4.0 with latest Perseus kernel 32.1 Andreilux mentions in the changelog for version 31 that it now includes samsungs official fix:
forum.xda-developers.com/showthread.php?t=1927852
"Removed my own security fixes and replaced them with the official Samsung one. I guess it can now be disclosed: exynos-mem was only one of multiple entry-points for the memory exploit. We discovered the s5p-smem exploit ourselves back in December but kept it quiet, I fixed that one back in version 29.2 without mentioning. Nobody was secure from a smart exploiter up until then, SuperCurios or Chainfire's software fixes are also just patching a single hole in what is a Swiss cheese. Kernels >v31 and beyond stock LLA are now the only truly protected ones"
Sent from my SPH-L900 using xda app-developers app
Thanks for the response. I'll read up on the kernel & ROM and probably load those up tonight.

Lapdock 100 External Monitor Problems

I recently purchased a lapdock 100 with the intention of using it as a monitor. I bought the female micro hdmi to hdmi adapter and the female to female hdmi adapter. From what I understand after this it should be plug and play, but it's not getting detected by any devices. Any help? Did I overlook a power button or something?
I believe there's some power logic inside the Lapdock that might be getting in the way. I'm not sure what you're trying to hook it up to, but this article on hooking a Raspberry Pi to a Lapdock 100 might help: http://rpidock.blogspot.com/2012/05/raspberry-pi-and-motorola-lapdock.html
crayz9000 said:
I believe there's some power logic inside the Lapdock that might be getting in the way. I'm not sure what you're trying to hook it up to, but this article on hooking a Raspberry Pi to a Lapdock 100 might help: http://rpidock.blogspot.com/2012/05/raspberry-pi-and-motorola-lapdock.html
Click to expand...
Click to collapse
Thanks for replying.
I got some more symptoms of my issue. I plugged it into my hdmi port on my desktop (Before I used my tablet and it didn't detect it) and my computer detects it, it's just the lapdock that doesn't want to turn on. However, occasionally I might see a red flash on the led, when this happens and I press the button, the display turns on! Unfortunately it only lasts for about 10 seconds before shutting off again, and from there I have to wait until the led decides to flash red once again to get 10 seconds more of screentime.
I decided to try something else. I got my micro hdmi female to micro hdmi male cable in the mail today. When I plug my phone into the usb port, the laptop automatically turns on. Unfortunately the display turns off still after about 10 seconds. If I close the lapdock and reopen it the screen will come on once again. So now I can actually decide when I can turn it on, but it's useless due to how long it lasts.
Do you think I just happened to get a bad laptop? I ordered it online at AT&T, I'm not sure if they even have an extra to replace for me, and I don't think Motorola does either.
hajalie24 said:
Do you think I just happened to get a bad laptop? I ordered it online at AT&T, I'm not sure if they even have an extra to replace for me, and I don't think Motorola does either.
Click to expand...
Click to collapse
The prevailing conclusion seems to be that Motorola has included some authentication logic in the newer Lapdocks to prevent exactly this. The old Atrix Lapdocks seem to work just fine as dumb HDMI displays, though. Rather a **** move from them, seeing as how they discontinued the program and my expensive Lapdock is currently a paperweight.
Try this one. Might answer your question http://www.robpol86.com/index.php/Atrix_Lapdock_Other_Uses
barminio said:
The prevailing conclusion seems to be that Motorola has included some authentication logic in the newer Lapdocks to prevent exactly this. The old Atrix Lapdocks seem to work just fine as dumb HDMI displays, though. Rather a **** move from them, seeing as how they discontinued the program and my expensive Lapdock is currently a paperweight.
Click to expand...
Click to collapse
Seems like you're right. Since I missed my AT&T return window by one day I had to send it to Motorola because I thought there was an issue with it. Well I finally got it back today and it's the same lapdock, apparently nothing was wrong with it. Seems like I wasted $50
I got it working!
Looks like you need the usb part connected too. I had a female micro usb to male usb plugged into my phone from the start of all this but it didn't work, but I decided to spend $2 on a micro usb to usb converter and plugged it into my computer. The trackpad and keyboard works on my computer and the screen doesn't shut off after a couple of seconds!
Here's what I ordered (Mine came with a chunk of the plastic melted and scratched, so I'd recommend avoiding the retailer "likeelectronic Ship FM Hongkong")
http://www.amazon.com/dp/B009AWA3VK/ref=pe_385040_30332190_pe_175190_21431760_3p_M3T1_ST1_dp_1
This is what I already had
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=400463295894
In case the listing is removed and you're curious, here's a screenshot.
http://i.imgur.com/whZ9UlL.jpg

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