broken screen - OnePlus 3 Questions & Answers

Hello,
My screen is damaged and is just black but the phone itself still works. I can still use android auto until I fix the screen.
Is there a way I can retrieve texts from the phone to the computer?
Many of the programs I looked at require confirmation from the phone and I have no way of clicking allow. Is there any way to get the messages?
Thanks

Is your usb debugging enabled?
Also does the touch works?

jj71787 said:
Hello,
My screen is damaged and is just black but the phone itself still works. I can still use android auto until I fix the screen.
Is there a way I can retrieve texts from the phone to the computer?
Many of the programs I looked at require confirmation from the phone and I have no way of clicking allow. Is there any way to get the messages?
Thanks
Click to expand...
Click to collapse
If you are interested in messages, contacts and call history only, a simple solution is to check your Google account. Obviously you should have the account on the phone and should have selected to back up to that account.

adb might help
-> moved into new thread, sorry for hijacking this one

ahmedwaseem said:
Is your usb debugging enabled?
Also does the touch works?
Click to expand...
Click to collapse
It was enabled before this happened.
The fingerprint button works, not sure about touch since I can't see anything to check if it works.

TNSMANI said:
If you are interested in messages, contacts and call history only, a simple solution is to check your Google account. Obviously you should have the account on the phone and should have selected to back up to that account.
Click to expand...
Click to collapse
I know I can get my contacts but how can I get messages? I only see messages for web, but you need the phone to scan the QR code.

jj71787 said:
It was enabled before this happened.
The fingerprint button works, not sure about touch since I can't see anything to check if it works.
Click to expand...
Click to collapse
If debugging is enabled and you have allowed your pc for adb debugging on your phone, you can use this software,
https://github.com/Genymobile/scrcpy/releases/download/v1.12.1/scrcpy-win32-v1.12.1.zip
The official github repo link: https://github.com/Genymobile/scrcpy
Download and extract the zip, open command prompt in the extracted folder, connect your phone to your pc (debugging must be enabled, and pc must be allowed) and type scrcpy on cmd.
P.s you can check if the touch works by touching the screen and checking the response. You know how to turn on the flash. Try turning it on. This can help if your pc isnt allowed debugging on your phone. You get a prompt message on your phone to allow this pc. You can guess where the OK button is on the screen and try pressing it.
Sorry for long reply, but this is what i did.
A screenshot for how it looks is attached

Related

[Q] Any other way to bypass activation screen. [Solve]

I have a big problem on my HTC Droid Incredible.
Bypassing the activation screen really irritates me and i can't turn on the USB Debugging which is the key to root and s-off my phone and to bypass the activation screen.
The procedure i did for bypassing the activation screen are: tap 4 corners, safe mode, call *228 and end call after few seconds (did this several times), cdma workshop, ##778 change the nam setting, and non of them works for me.
cmlusco member of xda told me that the best way to bypass it is to change the build.prop in any rom i'm going to flash on my phone. Then he give me this link http://forum.xda-developers.com/showthread.php?t=1306400 and i think this is it, but in the end still failed because i need to turn on my USB Debugging.
Please help me to bypass my Droid Incredible.
I'm here in Philippines and there is no Verizon network provider here.
I already solve this problem and I can use my Droid Incredible. Sweet!!!View the 3rd post how did i do that.
Click to expand...
Click to collapse
are you able to fix this?im having EXACTLY the same problem.
yup I already fix it, just follow this procedure.
1) try to enable usb debugging mode by doing this procedures.
for this,you should need wi-fi.
so,let's start
1)when the phone calls to *228 tap contacts icon,right to the "end call"
2)try to add a new contact and enter facebook or other socialnet dialog.
phone asks you to enable wifi, do this and connect your wifi network
3)next hold the search button and (via voice search) search in google "market"
4)tap to the official market page, phone asks you about opening this page,choose market app.login in the google accounts,if you need.
5)search in market "usb debug" app. install it and tap "open' in the market app
6)enable usb debugging and enjoy)
and for those who don't have a wifi connection in there home, this procedure is for you.
1. call *228 and tap the contact on the right side of end call.
2. add contact and put any information.
3. try to connect it in facebook to prompt the setting window.
4. tap setting.
5. tap search softkey and type application.
6. finally you can enable usb debugging without any problem.
thanks to ramazancik94 for giving this life saver step for enabling usb debugging mode.
2) root and s-off your phone by following this procedure root 2.3.4,downgrade,and s-off
3) if you already have CWM, rooted, and s-off your phone try to install some ROM using CWM in development section. Double check if your phone is s-off via hboot (press and hold power button and volume down), your phone is rooted if you install CWM, and find some ROM that suits your need.
4) Try to use the "end call bypass" if this method doesn't work with you this will be your last resort. Delete the phone.apk before you install the rom, to delete the phone.apk open the "blah blah blah rom.zip" and go to data> system app> find phone.apk and please don't extract the rom and delete the phone.apk or i won't work, just delete it from the zip.
Note: Deleting the phone.apk will result for disable your phone signal. So you're going to use your phone for music, game, watch some movies and wifi internet. You won't be able to use it for call, text and mobile data, and also please read it carefully so you won't **** your phone. You've been warned
For more information visit this thread: help bypass the activation
All big thanks to cmlusco, ramazancik94 and tiny4579 for their help
need help
sir maybe you can help me with this...im new to android phones and i dont think i can make it
can you please send me the step by step procedure of the things i need to do after i put my phone in USB debugging mode?hope you dont mind
my email is [email protected]
my tcp account is kian0926, im here in the Philippines as well and im glad that you were able too fix yours, hoping that i can use mine as well, saving this device from a trash can
many thanx in advance...
i can't get my ADB working
after i extracted mini-adb under c drive (c:\mini-adb_inc) i extracted adb inside of it
but icant get adb working
when i tried to open adb it just flashes (like blink of an eye) and closes itself immediately
i cant proceed
pls help..............
Kian0926 said:
i can't get my ADB working
after i extracted mini-adb under c drive (c:\mini-adb_inc) i extracted adb inside of it
but icant get adb working
when i tried to open adb it just flashes (like blink of an eye) and closes itself immediately
i cant proceed
pls help..............
Click to expand...
Click to collapse
You cant just click on the adb.exe file, it is a cmd line program. Open a cmd prompt on your pc and type " cd C:\mini-adb_inc " then type in your adb command, example " adb devices " this should show the serial number of your phone if connected to the pc and adb and drivers are setup correctly.
thnx for the reply
but this " cd C:\mini-adb_inc " seems to be invalid when im trying to enter n the command prompt window
i already tried removing those that i downloaded and download them again but still the same thing...
---------- Post added at 02:19 AM ---------- Previous post was at 02:11 AM ----------
also inside of mini-adb extracted on my c drive theres no adb.exe.it just say's adb
under that is AdbWinApi....so cunfused now
Kian0926 said:
thnx for the reply
but this " cd C:\mini-adb_inc " seems to be invalid when im trying to enter n the command prompt window
i already tried removing those that i downloaded and download them again but still the same thing...
---------- Post added at 02:19 AM ---------- Previous post was at 02:11 AM ----------
also inside of mini-adb extracted on my c drive theres no adb.exe.it just say's adb
under that is AdbWinApi....so cunfused now
Click to expand...
Click to collapse
What makes you think the cd command didnt work, did it give an error? All cd does is change the directory to C:\mini-adb_inc where the adb file is located. It is ok if it says just adb and not adb.exe, your pc is just set to hide extensions. When you first open the cmd prompt to the left of where you type it will say something like C:\users\your_user_name\desktop >, when you type cd C:\mini-adb_inc it should go to the next line, and to the left of where you type now it should say C:\mini-adb_inc >Then type adb devices and see if a serial number comes up.
"C:\users\your_user_name\desktop" his is what i exactly saw on my laptop and when i tried enterring "c:\mini-adb_inc" a message appears say's like "incorrect path/directory"
im gonna try using another PC and hope this time it works..
Kian0926 said:
"C:\users\your_user_name\desktop" his is what i exactly saw on my laptop and when i tried enterring "c:\mini-adb_inc" a message appears say's like "incorrect path/directory"
im gonna try using another PC and hope this time it works..
Click to expand...
Click to collapse
You have to type " cd C:\mini-adb_inc " or what ever the path is to the adb file. here actually try this. Go to the folder where the adb file you unziped is. Then hold ctrl + shift and right click on an empty space in that folder, and select open cmd prompt here. then type in your adb command, ie adb devices.
after i successfully activated,rooted to 2.3.7 with cm7 ROM my droid incredible it was working perfectly fine,but after a couple of hours using my droid it unexpectedly shut itself down and left me with just a blinking orange led at the top of it..last application running is viber,im on a call actually..and my phone is on charge...
what might be the cause of it?and can this be fixed?..my phone is completely dead
i even tried resetting the phone(pressing volume down button and power button but still no reponse..
Kian0926 said:
after i successfully activated,rooted to 2.3.7 with cm7 ROM my droid incredible it was working perfectly fine,but after a couple of hours using my droid it unexpectedly shut itself down and left me with just a blinking orange led at the top of it..last application running is viber,im on a call actually..and my phone is on charge...
what might be the cause of it?and can this be fixed?..my phone is completely dead
i even tried resetting the phone(pressing volume down button and power button but still no reponse..
Click to expand...
Click to collapse
Sorry to say, but if you cant enter hboot, or boot up to the os or recovery, then the phone is more thsn likley bricked. Unless its a battery issue. Does it vibrate at all when trying to start?
Kian0926 said:
after i successfully activated,rooted to 2.3.7 with cm7 ROM my droid incredible it was working perfectly fine,but after a couple of hours using my droid it unexpectedly shut itself down and left me with just a blinking orange led at the top of it..last application running is viber,im on a call actually..and my phone is on charge...
what might be the cause of it?and can this be fixed?..my phone is completely dead
i even tried resetting the phone(pressing volume down button and power button but still no reponse..
Click to expand...
Click to collapse
Does it boot when plugged in? There MAY be some help if it can boot when connected to AC power.
Kian0926 said:
after i successfully activated,rooted to 2.3.7 with cm7 ROM my droid incredible it was working perfectly fine,but after a couple of hours using my droid it unexpectedly shut itself down and left me with just a blinking orange led at the top of it..last application running is viber,im on a call actually..and my phone is on charge...
what might be the cause of it?and can this be fixed?..my phone is completely dead
i even tried resetting the phone(pressing volume down button and power button but still no reponse..
Click to expand...
Click to collapse
I've experience this, just a blinking orange led. What did I do was i charge it and a couple of minute the the blinking orange led stops and it become a steady orange led.
Easier way (offline)
Found what could be an easier way, I'm playing with my sister's incredible and I can get usb debugging enabled by using any of the official verizon update packages (could be a rom, but I downloaded the smallest hboot upgrade from htcdev), it appears to send some commands in usb mode that trigger the activation of usb debugging, what's funny if that if you either disconnect before it's done, or it fails, it leaves usb debugging on.
Non-sense.
EDIT: You just have to open the utility, you don't to flash or disconnect.
Such and old thread but I have a Incredible that a friend gives me and I couldn't access the market app by search function. What I did was search anything with voice commands, then a navigator window opens and change the URL to: market://details?id=usb, it opens the market app and I can install the USB debug app
Simple method, without the use of USB Debudding/rooting flashing:
Go to Emergency dialer,
Enter ##778, and press 'call'
Select 'Edit Mode'.
Password is: 000000
Select 'NAM Settings'
Make the following changes:
MDN = your 10 digit phone# (0000000000)*
MIN1 = your 7 digit phone# (0000000)
MIN2 = the area code of your phone# (000)
Press the 'back' key and go to 'HOME SID/Home NID' settings
Select 'Home SID/NID #1', and change the first value to '189' (Leave the 65535 alone).
Now press your 'menu' key
Press 'commit modifications' "button"
Phone Should reboot now.
Changing MDN using cdmaDevTerm
In some phones MDN cannot be changed, in this case you need to connect the phone to the computer as a "modem" device, and use the opensource cdmaworkshoptool / cdmaDevTerm from here:
http://code.google.com/p/cdmaworkshoptool/
Connect the tool, select manually / automatically the COMPORT for your HTC device, Read from device, Change the MDN to 0000000000 Select write
Disconnect and reboot your device.
It should now by pass the activation.
most of the ref. from
http://androidforums.com/incredible...g-activation-screen-no-service-available.html

How to disable carrier-check for native WiFi Tether (no root)

*EDIT* This appears to only be working for people with NON-unlimited data plans. I apologize for the inconvenience...
Saw this over in the AT&T subforum, originally posted by @ExTREmE99 , just reposting here.
This will disable the carrier check on your Verizon G4 and allow you to use the native WiFi tether - no root needed!
1. Enable developer mode (Go to Settings -> About phone, and click on the build number until the developer mode is enabled).
2. Enable USB debugging under Settings -> Developer options
3. Connect the device with a USB cable to a computer with the Android SDK platform tools installed
4. Start an adb shell: adb shell
5. In the adb shell, run these commands one by one:
settings put global tether_dun_required 0
settings put system tether_entitlement_check_state 0
reboot
When your phone comes back up you will have a fully functional native WiFi tether
i must be doing something wrong because i still get the "you need a subscription" popup
Worked for me, thanks! Needed this a few days ago and couldn't use it n was like "F***, wish I had root" hahaha. Oh and also shouldn't this be posted in General?
jrc27 said:
i must be doing something wrong because i still get the "you need a subscription" popup
Click to expand...
Click to collapse
Same here, did I do this right?
Code:
$ adb shell
[email protected]:/ $ settings put global tether_dun_required 0
[email protected]:/ $ settings put system tether_entitlement_check_state 0
[email protected]:/ $ reboot
Congobongo said:
Same here, did I do this right?
Code:
$ adb shell
[email protected]:/ $ settings put global tether_dun_required 0
[email protected]:/ $ settings put system tether_entitlement_check_state 0
[email protected]:/ $ reboot
Click to expand...
Click to collapse
when do you see the subscription message?
try typing:
adb devices
you should see a string of characters listing your device. if it shows no device, then you need to double check that you have your device drivers installed
Tomyk89 said:
when do you see the subscription message?
try typing:
adb devices
you should see a string of characters listing your device. if it shows no device, then you need to double check that you have your device drivers installed
Click to expand...
Click to collapse
I see it after i reboot and try using the hotspot app
jrc27 said:
I see it after i reboot and try using the hotspot app
Click to expand...
Click to collapse
don't use the hotspot app - in fact, disable that one.
You want to use the built in functionality to tether (not technically an app)
Go to settings, More (under wireless networks), then "Mobile Hotspot". You can setup your SSID and password in there. Also, you can create a shortcut in your notification bar by scrolling over to the right side, clicking edit, then checking the box next to "Mobile Hotspot"
Hope that helps.
Tomyk89 said:
don't use the hotspot app - in fact, disable that one.
You want to use the built in functionality to tether (not technically an app)
Go to settings, More (under wireless networks), then "Mobile Hotspot". You can setup your SSID and password in there. Also, you can create a shortcut in your notification bar by scrolling over to the right side, clicking edit, then checking the box next to "Mobile Hotspot"
Hope that helps.
Click to expand...
Click to collapse
I can't even find the damn app to disable it.
I tried as you suggested, going in through the settings and i still get the verizon C*ckblock...
jrc27 said:
I can't even find the damn app to disable it.
I tried as you suggested, going in through the settings and i still get the verizon C*ckblock...
Click to expand...
Click to collapse
Could you try disabling the verizon hotspot app? Mine was disabled way before I discovered this so I may need to add this step to the instructions. you may want to go through the steps one more time after that to ensure everything is set correctly. Don't forget to restart either. It works great on mine so it should for yours as well - unless you took the update a week ago?
Let me know - Thanks!
Tomyk89 said:
Could you try disabling the verizon hotspot app? Mine was disabled way before I discovered this so I may need to add this step to the instructions. you may want to go through the steps one more time after that to ensure everything is set correctly. Don't forget to restart either. It works great on mine so it should for yours as well - unless you took the update a week ago?
Let me know - Thanks!
Click to expand...
Click to collapse
I've been very careful not to take the update. Is the hot spot app have a weird name or something? I can't seem to find it in the app manager or using rom toolbox
jrc27 said:
I've been very careful not to take the update. Is the hot spot app have a weird name or something? I can't seem to find it in the app manager or using rom toolbox
Click to expand...
Click to collapse
hmmm i think I'm confused. My Hotspot app is apparently still in my app drawer. When i click on it it just takes me to the native hotspot functionality.
Honestly I'd attempt to run those commands again. It would help if you took a screen shot of the command prompt window after running all of the commands. After each command it should pause for a second or two then jump to the next line with no errors or responses.
Is your USB debugging on? Also, are you in MTP or PTP USB mode when plugged into your PC?
jrc27 said:
i must be doing something wrong because i still get the "you need a subscription" popup
Click to expand...
Click to collapse
Should it be? I assumed stuff like this went under the Help section since it was helping people. Maybe I'm wrong. If a MOD would like to correct me and maybe move the thread, feel free.
Tomyk89 said:
hmmm i think I'm confused. My Hotspot app is apparently still in my app drawer. When i click on it it just takes me to the native hotspot functionality.
Honestly I'd attempt to run those commands again. It would help if you took a screen shot of the command prompt window after running all of the commands. After each command it should pause for a second or two then jump to the next line with no errors or responses.
Is your USB debugging on? Also, are you in MTP or PTP USB mode when plugged into your PC?
Click to expand...
Click to collapse
Heading to bed...I'll give it another go in the morning
Thanks again for the help, i appreciate it!
jrc27 said:
Heading to bed...I'll give it another go in the morning
Thanks again for the help, i appreciate it!
Click to expand...
Click to collapse
no problem dude. try some of my suggestions tomorrow and get back to me. feel free to PM and we can post the final solution up here as to not fill the the thread up with troubleshooting.
No Go...
Tried multiple times and could not get it to work. adb looked successful but after reboot I still get a subscription check.
joebrady119 said:
Tried multiple times and could not get it to work. adb looked successful but after reboot I still get a subscription check.
Click to expand...
Click to collapse
have you taken the latest OTA update?
Tomyk89 said:
have you taken the latest OTA update?
Click to expand...
Click to collapse
Have not taken any OTA.
This unfortunately doesn't seem to work for me either
I had to put my device in PTP mode in order for ADB to show the device, after the device was confirmed with adb devices, I issued the commands this is the output
Code:
C:\Users\NOTIMPORTANT\AppData\Local\Android\sdk>adb devices
List of devices attached
VS986931(changed the last four for security) device
C:\Users\NOTIMPORTANT\AppData\Local\Android\sdk>adb shell
[email protected]:/ $ settings put global tether_dun_required 0
settings put global tether_dun_required 0
[email protected]:/ $ settings put system tether_entitlement_check_state 0
settings put system tether_entitlement_check_state 0
[email protected]:/ $
When I attempt to enable hotspot I am greeted with the "Use of this service requires a subscription..."
FoxFi seems to work, I just HATE having to change my lock screen in order to use the damn thing!
I'm willing to run further tests and commands if you would like, please just let me know.
I have NOT taken any over the air update. I used the Debloater tool and blocked/hid the app.
Tomyk89 said:
when do you see the subscription message?
try typing:
adb devices
you should see a string of characters listing your device. if it shows no device, then you need to double check that you have your device drivers installed
Click to expand...
Click to collapse
Here's a screenshot of my terminal window:
I'm using the native tethering just like everybody else (Settings, More, flick the tethering switch to On and receive the service check). Haven't taken the OTA and have the service disabled via debloater tool. I appreciate the help!
At this point I'm not sure why some are reporting that this works while others aren't. I added a message on the original post warning that this isn't a for sure thing. I'll be sure to update if/when I find a fix or what is going wrong, but for now I think I have enough info to look into this. thanks for your help everyone and I hope that I can find a fix for this. Worst case - we have to wait until we have root to enable this.
-tom

Need Help Recovering Pictures

It's a Verizon Pixel XL 32gb running build NDE63X fully stock.
I've tried everything mentioned in normal and safe mode through multiple reboots, power downs, etc.
Phone won't connect to cell data but will connect to wifi. It states that cell data is turned off but if I turn it back on it immediately turns back off without ever connecting.
Windows 10 file manager as well as Thunar and Nautilus file managers for Ubuntu 16.04 all show the pixel as a network device but won't show anything there.
Fastboot will show ID from bootloader
ADB won't show anything anywhere.
When I click developer options it says "Developer options are not available for this user" (This seems damned suspicious and seems likely to be what's grieving me)
Home button ONLY does the animations and nothing else. The recent apps button doesn't do anything however the back button works.
I tried using google cloud to back up the photos but it never uploads anything anywhere, just sits there saying it's uploading X images (I've tried single pictures as well as sets of pictures, videos, and anything else I could think to try.
I'm pretty confident that a factory reset will resolve everything but I can't do this until I can get photos off. I've been googling, DDGing, and all around scraping xda, reddit, and anywhere else I can think of. Any help or suggestions would be great!
themadmech said:
It's a Verizon Pixel XL 32gb running build NDE63X fully stock.
I've tried everything mentioned in normal and safe mode through multiple reboots, power downs, etc.
Phone won't connect to cell data but will connect to wifi. It states that cell data is turned off but if I turn it back on it immediately turns back off without ever connecting.
Windows 10 file manager as well as Thunar and Nautilus file managers for Ubuntu 16.04 all show the pixel as a network device but won't show anything there.
Fastboot will show ID from bootloader
ADB won't show anything anywhere.
When I click developer options it says "Developer options are not available for this user" (This seems damned suspicious and seems likely to be what's grieving me)
Home button ONLY does the animations and nothing else. The recent apps button doesn't do anything however the back button works.
I tried using google cloud to back up the photos but it never uploads anything anywhere, just sits there saying it's uploading X images (I've tried single pictures as well as sets of pictures, videos, and anything else I could think to try.
I'm pretty confident that a factory reset will resolve everything but I can't do this until I can get photos off. I've been googling, DDGing, and all around scraping xda, reddit, and anywhere else I can think of. Any help or suggestions would be great!
Click to expand...
Click to collapse
What you could do is download "ES File Explorer" from the play store and when opened, navigate to Network>remote management. It will give you an IP and a port. Pop this into an ftp client on your computer such as Filezilla Client. It will list your device and you can copy to a desired location on your computer
Can you email, bt file share, install Dropbox or OneDrive and turn photo back up on, plug in the otg adapter and a flash drive, adb pull files, share to google drive? Last resort display them on screen and take a pic with another camera.
Go into settings and see which user you are signed in with. Maybe that is the problem.
larsdennert said:
Can you email, bt file share, install Dropbox or OneDrive and turn photo back up on, plug in the otg adapter and a flash drive, adb pull files, share to google drive? Last resort display them on screen and take a pic with another camera.
Click to expand...
Click to collapse
I'm not sure you read my post... adb isn't doing anything. It should, but doesn't. This is likely due to developer options being inaccessible as I mentioned in the OP. Uploading the files hasn't worked with Google Drive and should. I admit that I haven't tried with Dropbox or OneDrive due to not having accounts with either group but if other solutions don't work I can try making a dropbox. Wired transfer has been a bust, again, thoroughly mentioned in OP.
larsdennert said:
Go into settings and see which user you are signed in with. Maybe that is the problem.
Click to expand...
Click to collapse
I'm signed in as Name being the correct name of the user. I've tried clicking on it to switch users to attempt to resolve the issue but to no avail. There should only be the one user on the device and they should have full permissions but this doesn't seem to be the case, though I can find no alternate user account.
Maybe dd the data partition from fastboot and mount it in Linux to copy the files
I had exactly the same issue. This seems to be an issue of a "dirty" flash. On Marshmallow this issue happened sometimes, and the cause was that Android expects the Setup Wizard to be running. There is a flag which forces the WIzard to start, but I couldn't get this fix running on 7.1.1.
I installed an FTP Server on my Pixel and fetch the data off there.
There was no other way that to completely wipe the device. This will be the last time I will ever buy a phone without a SD card slot. With my Samsung device I could easily flash forth and back, because all my data was on my SD card, not being affected by a full wipe / reflash.
---------- Post added at 09:59 AM ---------- Previous post was at 09:52 AM ----------
Also I assume the home button does not work like properly, correct?
XtraArrow said:
What you could do is download "ES File Explorer" from the play store and when opened, navigate to Network>remote management. It will give you an IP and a port. Pop this into an ftp client on your computer such as Filezilla Client. It will list your device and you can copy to a desired location on your computer
Click to expand...
Click to collapse
This worked, thank you for the suggestion! I was able to pull all the pictures then factory reset the phone. Good to go.
themadmech said:
This worked, thank you for the suggestion! I was able to pull all the pictures then factory reset the phone. Good to go.
Click to expand...
Click to collapse
Glad I could help!

Weird brick(?), phone not fully responding - data recovery before hard reset

Hi,
I have stock Marshmallow on my LG G4 and it somehow just stopped responding. At the startup there is an "android.com.phone stopped working" popup. After clicking OK, it dissapears and the phone doesn't respond for any unlocking attempts. After triple tap, the "magnifying lense" works and thats basically it. Before performing a factory reset I would like to get my data(photos, videos, possibly messages) backed up. But after connecting USB cable it is connected with "Loading only" option. I can't change it to mass storage or MTP. The phone works in background, I can see once in a while new notifications about updating apps etc. I tried using Safety Mode, same things happen.
Is there a way to change USB option remotely or perform a reset without losing all data? Since I never used USB debugging on this phone, I assume it is disabled.
Thanks for any help.
Looter11 said:
Hi,
I have stock Marshmallow on my LG G4 and it somehow just stopped responding. At the startup there is an "android.com.phone stopped working" popup. After clicking OK, it dissapears and the phone doesn't respond for any unlocking attempts. After triple tap, the "magnifying lense" works and thats basically it. Before performing a factory reset I would like to get my data(photos, videos, possibly messages) backed up. But after connecting USB cable it is connected with "Loading only" option. I can't change it to mass storage or MTP. The phone works in background, I can see once in a while new notifications about updating apps etc. I tried using Safety Mode, same things happen.
Is there a way to change USB option remotely or perform a reset without losing all data? Since I never used USB debugging on this phone, I assume it is disabled.
Thanks for any help.
Click to expand...
Click to collapse
Check out steadfasterX's thread: [TUTORIAL][LOCKED][UNLOCKED][ANY G4] DLM Backup - Full backup within download mode! at https://forum.xda-developers.com/g4/help/tutorial-backup-download-mode-t3659223
Read the OP thoroughly and post any questions there for help. He has proven very helpful to a lot of members.
Note: it is more informative and helpful when you post your model # and the exact kdz version you've got installed when seeking help.

Help, my firestick has no network capability

Hi everyone
i my friend gave me his firestick 4k the other day because he has managed to mess it up big time
He said that he followed a tech docter youtube video to sideload an app to remove bloatware, after being successful at this, he then used an app that clears your cache and closes all the apps for you, from what i can understand it sounded like the app "cleanmaster"
after doing that he immediately lost his internet connection, he said that there wasnt even a network section anymore, just a troubleshooting option, he then factory reset his stick but this didnt solve anything
ive got the stick setup now, ive looked in the network section and he was right, theres nothing, even in the my fire tv section where you can see the ip/mac/ssid etc, they all say "not connected"
ill attach pictures
Im willing to flash this somehow, or root it, install cfw anything, please help!
Try:
Select Settings > Network from the Fire TV menu, then Play/Pause on your remote, and follow the recommended steps.
If that doesn't work maybe reset the stick again.
I know one of the settings in the debloat tool turns off the ability to see new networks, resetting should have reenabled that switch.
carpenter940 said:
Try:
Select Settings > Network from the Fire TV menu, then Play/Pause on your remote, and follow the recommended steps.
If that doesn't work maybe reset the stick again.
I know one of the settings in the debloat tool turns off the ability to see new networks, resetting should have reenabled that switch.
Click to expand...
Click to collapse
Thanks for replying, pressing play/pause does nothing, as you can see there is nothing on the network page at all except the troubleshoot option
Factory reset doesn't work at all, doing a factory reset from the my fire tv section just makes you go back to the settings menu, using the back and right button combo does nothing either, even if you wait for the countdown to end
When he gave me the stick he had already factory reset it so there are no apps on here at all including this bloatware one you mentioned, nothing
stickpirate77 said:
Doing a factory reset
there are no apps on here at all including this bloatware one you mentioned, nothing
Click to expand...
Click to collapse
Head to the unlock, root, twrp, unbrick thread here :
[UNLOCK][ROOT][TWRP][UNBRICK] Fire TV Stick 4K (mantis)
NOTE: There have been multiple reports of devices with serial numbers containing VM190 or higher being shipped with DL-Mode disabled in BROM. These devices cannot be unlocked using kamakiri. These devices do not show up at all on USB when...
forum.xda-developers.com
If you have a stick that is from 2019 you can fix it by unlocking it and installing another firmware. This will also give you root privileges.
Regards
Bertonumber1 said:
Head to the unlock, root, twrp, unbrick thread here :
[UNLOCK][ROOT][TWRP][UNBRICK] Fire TV Stick 4K (mantis)
NOTE: There have been multiple reports of devices with serial numbers containing VM190 or higher being shipped with DL-Mode disabled in BROM. These devices cannot be unlocked using kamakiri. These devices do not show up at all on USB when...
forum.xda-developers.com
If you have a stick that is from 2019 you can fix it by unlocking it and installing another firmware. This will also give you root privileges.
Regards
Click to expand...
Click to collapse
How can I do this please? Keep in mind the stick doesn't display an IP address
stickpirate77 said:
How can I do this please? Keep in mind the stick doesn't display an IP address
Click to expand...
Click to collapse
This post may explain better mate :
[NEWBIE GUIDE] How to Unlock Bootloader/Root and install Addons FireStick 4k
None of this is my work and all recognition goes to the awesome developers that made this possible, I will link their guides in here with some minor notes for newbies like me that may had some issues trying to unlock and root the Fire Stick (FS)...
forum.xda-developers.com
It doesn't have to show ip address, follow the thread carefully. It involves opening up the stick, connecting it to pc (via the power cable) and shorting a resistor.
This will unlock the stick and let you flash brand new firmware. It's the only way to do it if your factory reset isn't working I'm afraid.
Regards
Thankyou for this fantastic response, when I've got spare time and the balls to try it I'll dive in, seems complicated but I'll give it a good go
stickpirate77 said:
Thankyou for this fantastic response, when I've got spare time and the balls to try it I'll dive in, seems complicated but I'll give it a good go
Click to expand...
Click to collapse
don't unlock your stick, use any of the method
Method 1:
reinstall the app again and turn on wifi, the wifi on the stick is disabled.
Method 2:
take out your stick, connect to your pc
wait for it boot
enter
adb devices
​if it says "unauthorized"
press "Down" on remote two times​and press "select" to authorize your pc​​when it says "device"
enter​adb shell​svc wifi enable​
if you get "killed" error then go for method 3
Unplug your stick from PC and connect to your TV.
Method 3
Install the apk on your stick, then click on "Enable"
It will also tell you if your Wifi is disabled or not.
This app can TURN ON and TURN OFF the WIFI
Here's a proof
Hi I'm trying method 2 at the moment, but if it doesn't work how do I install the WiFi enabler APK without having WiFi?
stickpirate77 said:
Hi I'm trying method 2 at the moment, but if it doesn't work how do I install the WiFi enabler APK without having WiFi?
Click to expand...
Click to collapse
you can install the apk using adb
adb install "Wifi Enabler.apk"
Legendary! It worked! Thankyou so much, how do I mark this thread as solved? I'm new to this forum
stickpirate77 said:
Legendary! It worked! Thankyou so much, how do I mark this thread as solved? I'm new to this forum
Click to expand...
Click to collapse
You can close the thread but you'll have to contact the forum maintainer, which isn't necessary, just click the under post #8.
SweenWolf said:
You can close the thread but you'll have to contact the forum maintainer, which isn't necessary, just click the under post #8.
Click to expand...
Click to collapse
I've run into the next problem, I've installed the debloat tool, I've re enabled everything to try and clean up the mess my friend made, but when I try and deregister the stick it just goes straight back to settings, is there anything else I can do here? (he said I can have the stick now as he has a new one)
stickpirate77 said:
I've run into the next problem, I've installed the debloat tool, I've re enabled everything to try and clean up the mess my friend made, but when I try and deregister the stick it just goes straight back to settings, is there anything else I can do here? (he said I can have the stick now as he has a new one)
Click to expand...
Click to collapse
What do you mean be goes back to settings?
SweenWolf said:
What do you mean be goes back to settings?
Click to expand...
Click to collapse
I click on settings, my account, Amazon account, deregister, deregister.....
Nothing happens and I'm kicked back to the settings bar highlighting my account again
stickpirate77 said:
I click on settings, my account, Amazon account, deregister, deregister.....
Nothing happens and I'm kicked back to the settings bar highlighting my account again
Click to expand...
Click to collapse
Look, sorry for the issues, you have to do some steps.
Connect your pc to stick (using wifi)
adb connect IP:5555
then adb shell
then enter
pm list packages -d
And send me the output
SweenWolf said:
Look, sorry for the issues, you have to do some steps.
Connect your pc to stick (using wifi)
adb connect IP:5555
then adb shell
then enter
pm list packages -d
And send me the output
Click to expand...
Click to collapse
I typed ADB connect IP:5555
it said unable to connect
stickpirate77 said:
I typed ADB connect IP:5555
it said unable to connect
Click to expand...
Click to collapse
Reboot your stick (Long press "Play/Pause + Select" for few seconds)
Try deregistering, is result is same, go to developers options, turn it off and then on again.
Go to network section of the stick copy the ip address.
Then go to your pc, (make sure your Stick and PC are on same wifi network)
Enter
adb disconnect
adb connect ip:5555
Here ip is the ip address of your stick
Eg adb connect 192.168.43.123:5555
It should connect
stickpirate77 said:
I typed ADB connect IP:5555
it said unable to connect
Click to expand...
Click to collapse
Got it to connect
stickpirate77 said:
Got it to connect
Click to expand...
Click to collapse
In the shell
Enter
pm enable com.amazon.tv.oobe
pm enable com.amazon.aria
Then reboot and you will be able to deregister
Main one is oobe but enable both of them

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