Related
Hi guys,
I wonder if anyone can help with this problem?
,
I'm having trouble hooking it up to my PC which is running XP.
When I chose to connect as either "Media Device MTP" or "Camera PTP" I get an error message on the taskbar of my PC:
"USB device Not Recognised. One of the USB devices attached to this computer has malfunctioned , and Windos does not recognise it. For assistance in solving this problem, click this message."
I click the message and get taken to the list of USB devices with one in bold stating "Unknown device", I click on it and try to update the drivers etc but PC is unable to instal newer drivers.
I think I've narrowed this down to an MTP (Media Transfer Protocol) driver not being installed on the PC, so have installed Windows media player 11, Kies, Samsung PC Studio 7, tried searching the net for drivers, even tried installing Galaxy S2 drivers and none of them work.
Does anyone know what else I may be able to try, or can someone tell me where I could get the correct driver as this is starting to drive me nuts...
PS. I have hooked up the Nexus to my work PC (running Vista) and was recognised withing seconds, so is not a faulty phone
Thanks in advaance for you help!!
format c:/q
install Windows 7
Windows XP is 10 years old.
oscillik said:
format c:/q
install Windows 7
Windows XP is 10 years old.
Click to expand...
Click to collapse
Was really hoping it wouldn't come to that!!!
Is there no way I can get the drivers in XP?
oscillik said:
format c:/q
install Windows 7
Windows XP is 10 years old.
Click to expand...
Click to collapse
Hah, you posted what I managed to resist writing. I thought to myself 'someone's bound to bring that up'... Right on time!
Just get WiFi file explorer PRO and sync through wifi...but I'm quite sure that you can get MTP to work on winXP.
Can't really help you with the Galaxy Nexus since mine hasn't arrived yet but for my Galaxy Tab 10.1 I didn't install any driver (honeycomb also only understands MTP). I let windows install all the drives automatically, had to restart a couple of times but in the end I had a working connection with no Samsung crap like Kies installed.
gambiting said:
Just get WiFi file explorer PRO and sync through wifi...but I'm quite sure that you can get MTP to work on winXP.
Click to expand...
Click to collapse
I've got this as the work around at the moment, but finding it a bit laborious having to transfer one file at a time.
Finding that Samsung website is quite useless - only has the User guide as downloadable PDF.
Microsoft website is even less helpful...!
sw.monkey12 said:
I've got this as the work around at the moment, but finding it a bit laborious having to transfer one file at a time.
Finding that Samsung website is quite useless - only has the User guide as downloadable PDF.
Microsoft website is even less helpful...!
Click to expand...
Click to collapse
You can transfer as many files as you like....up.
And to be honest you can also try using an FTP server, it works very well and then you can browse your phone easily.
gokpog said:
Can't really help you with the Galaxy Nexus since mine hasn't arrived yet but for my Galaxy Tab 10.1 I didn't install any driver (honeycomb also only understands MTP). I let windows install all the drives automatically, had to restart a couple of times but in the end I had a working connection with no Samsung crap like Kies installed.
Click to expand...
Click to collapse
Is that with XP?
I thought I was getting there after installing WMP 11 as I got a message stating "Galaxy" when I connected the USB cable, but it still didn't work fully.
A couple of re-boots later it resorted back to "USB Device not Recognised"
Hope the Nexus conmects for you when it arrives
gambiting said:
You can transfer as many files as you like....up.
And to be honest you can also try using an FTP server, it works very well and then you can browse your phone easily.
Click to expand...
Click to collapse
Do you mean that you can upload multiple files in one go with Wireless file transfer Pro?
with music for eg. I'm having to do one track at a time?
Will look at the FTP servers now, any recommendations?
sw.monkey12 said:
Is that with XP?
I thought I was getting there after installing WMP 11 as I got a message stating "Galaxy" when I connected the USB cable, but it still didn't work fully.
A couple of re-boots later it resorted back to "USB Device not Recognised"
Hope the Nexus conmects for you when it arrives
Click to expand...
Click to collapse
Sorry no, it was something worse, Vista.
If you got xp to recognize it as "Galaxy" you should be on the right track. I remember that being the first device in Vista too. The auto update feature installed various Samsung updates, always after the device couldn't be started and almost all of them required a restart. But about five of these updates (and restarts...) later it connected correctly. No Samsung software necessary.
Don't know if that was dumb luck but I'm not complaining.
I have missing MTP driver on my WIndows XP laptop for work (I use Win 7 at home) is there any solution to this yet?
Try this.
It will install the Media Transfer Protocol Porting Kit (MTP drivers) on Windows xp and should allow the device to be recognised.
I uploaded the file (which I downloaded directly from Microsoft) so you dont have to validate first. Download it *HERE* and install.
Let me know if it works for Windows xp and I will add it to my fixes section im writing.
Mark.
Thanks, Mark,
I did find and download that file earlier but it didnt work. However, as my work laptop is subject to Group Policy, it may still work for others. I do have local admin rights on my machine so I wouldnt have thought it would be a problem but we always get quirks with our corporate builds.
I have found other references on the net to a file from Creative called "fixup.zip" which apparently includes the MTP drivers (tweaked to also allow recognition of creative devices) but I cant find anywhere to download it from.
after a little searching with Google i found the answer
so my laptop runs XP (because i shoot tethered to my Canon Camera and i know it works) and i use the laptop to sync my phones (also collects my e-mail etc) and i stumbled on this thread when i was searching for a solution as to why MTP failed to install with my new Nexus..
the solution is
to install Windows Media Player 10! once i did that, BAM! i can see my Nexus in the explorer window with the rest of my drives
oscillik said:
format c:/q
install Windows 7
Windows XP is 10 years old.
Click to expand...
Click to collapse
HAHAHAHHAHA made my day
Here you go. My work laptop is still xp(32bit) and i just installed this and works
http://www.samsung.com/us/support/downloads/verizon-wireless/SCH-I515MSAVZW
Verizon_Wireless_I515_Galaxy_Nexus_USB_Driver_v1.4.6.0.exe
New "known issue" - samsung!
I had issues trying to get the device working on 3 computers yesterday (Win 7, Vista, XP) , with only interment luck.
I got to Samsung Level 2 support, at 2pm EST, I was his first G-Nex call. We tried the Samsung driver, updating WMP to v11 on XP. Best I got was it to open sometimes (best after a GNex Reboot or after almost shutting it down: ie. holding power button in ant hitting back arrow). It opens best on my Vista PC (one I hardly use...); Sometimes I open it and get no further than the device level (GALAXY NEXUS); if Internal Storage eventually shows up, you may be able to get in; then you MAY be able to transfer files to the folders.
I got a call back from SAMSUNG Level 2 today: "THERE IS A KNOW ISSUE IN THE MTP LAYER OF THE PHONE; THERE ARE ISOLATED CASES OF PROBLEMS LIKE YOURS; SAMSUNG & GOOGLE ARE WORKING TO RESOLVE AND ISSUE A MAINTENANCE RELEASE". (As close as I can quote this.) No, there was no estimate of WHEN this would be released, but I'm hoping soon, as it is a pain and major issue for us "isolated" cases - why me?
I found that MTP does not work correctly on winxp without Windows Media Player 11. It appears to work kinda with WMP10, but not the way you would expect.
Fix
I was pulling my hair out trying to get my new verizon galaxy nexus connected to my pc running windows xp to transfer files. Finally I figured out what the problem was for me.
MTP is tied to windows media player somehow and you need to have the new version of windows media player installed for it to work. Until I did this I was getting an error when a plugged in my phone about the required files not found in the INF file or something.
1. download new version of windows media player.
2. You need to download the samsung USB drivers from samsungs website...I would post the link but I am not allowed.
make sure you click the tab for software...it defaults to manuals and doesn;t look much like a tab at all. After that mine worked beautifully although the MTP transfers seem extremely slow compared to the USB mass storage connection my droid 2 had.
Hope this helps someone else out there!
Hi there! I just bought the T-Mobile Samsung Galaxy Note 2. I'm trying to connect the phone to my MacBook Pro running Mountain Lion OSX so I can transfer my files and such and also access the SD card. On my previous phone, (HTC Sensation 4G), all I had to do was just connect it to the usb cable and I'll see my phone accessible on finder. This is not my case for the Note 2 right now. I even installed Android File Transfer and it still doesn't work. Android File Transfer reports, "Could not connect to device. Try reconnecting or restarting the device". And of course I tried all of that. The only thing that works is the Kies software from Samsung but the software is incredibly slow. It is telling me that it will take 10 hours to transfer a 125MB file. It doesn't make any sense at all. I'm running a maxed out MacBook Pro Retina Display and I got a spankin new phone using it's provided usb cable and I tried others. My only option to transfer files fast to my SD card is by taking it out physically and connecting it to my SD Card adapter
Please help! Thanks in advance
DJCodeBlue said:
Hi there! I just bought the T-Mobile Samsung Galaxy Note 2. I'm trying to connect the phone to my MacBook Pro running Mountain Lion OSX so I can transfer my files and such and also access the SD card. On my previous phone, (HTC Sensation 4G), all I had to do was just connect it to the usb cable and I'll see my phone accessible on finder. This is not my case for the Note 2 right now. I even installed Android File Transfer and it still doesn't work. Android File Transfer reports, "Could not connect to device. Try reconnecting or restarting the device". And of course I tried all of that. The only thing that works is the Kies software from Samsung but the software is incredibly slow. It is telling me that it will take 10 hours to transfer a 125MB file. It doesn't make any sense at all. I'm running a maxed out MacBook Pro Retina Display and I got a spankin new phone using it's provided usb cable and I tried others. My only option to transfer files fast to my SD card is by taking it out physically and connecting it to my SD Card adapter
Please help! Thanks in advance
Click to expand...
Click to collapse
I've always had trouble with Android File Transfer and all my Samsung phones on my MacBook Pro. Sometimes it works and sometimes it don't. I avoid using it as much as possible now and just use AirDroid (which is slow and very similar to the Kies software) or I just remove the SD card and transfer files using an SD card adapter. I haven't found a fix or workaround to get it working properly.
julez456 said:
I've always had trouble with Android File Transfer and all my Samsung phones on my MacBook Pro. Sometimes it works and sometimes it don't. I avoid using it as much as possible now and just use AirDroid (which is slow and very similar to the Kies software) or I just remove the SD card and transfer files using an SD card adapter. I haven't found a fix or workaround to get it working properly.
Click to expand...
Click to collapse
bluetooth works pretty well:good:
I got a fix for you...... buy a real computer a pc and throw that piece of crap in the garbage. Did you install the drivers? is usb debug checked in developer options?
mojorisin7178 said:
I got a fix for you...... buy a real computer a pc and throw that piece of crap in the garbage. Did you install the drivers? is usb debug checked in developer options?
Click to expand...
Click to collapse
Please, don't give me that "PC vs MAC" crap I have both PC and MAC and reasons why I use both operating systems. And from using Mac & PC for the past 7 years for the work that I do, Mac OS X has been by far the most reliable operating system that I've ever used. On top of that, I do a lot of radio mixing work and DJing and graphical designing and such and Mac is a must. I've had a Windows laptop before gave me nothing but issues whatsoever. I spend a lot of money buying expensive and top of the line Windows laptops and I always have to worry about maintaining the damn thing and went through a lot of stress because of it. So I'm happy with what I have. But on a side note, I find the iPhone to be the crappiest phone on the planet and I have a Dell XPS for gaming and as a multimedia box. So I hope that justifies that I'm not an apple fan boy.
I did install drivers and yes I had USB debug checked.
Anyways I found a solution for Mac users. I have VMware running Windows 7 & Windows 8. I have both operating systems connected and running seamlessly with the my Mac files so I'll be able to access and edit files that would be on my Mac on my virtual operating systems. And that was a fix for me without having to transfer any music, pictures, etc to a different PC and then transfer the files to my phone. Although it requires virtualization, it's the only thing that worked for me. I still wish there was better compatibility. I had no issues with my old HTC HD2 and HTC Sensation 4G. Samsung really got me angry about this one and their Kies software is complete crap.
Has anyone had any success connecting the Tab s to a pc using sidesync 3.
Both versions sit on 'scanning' finding nothing. I have a note 3 but due to the fact that it's still on JB I can't load sidesync on that to try it out.
I'm using Windows 7 ultimate x64
I believe that Samsung Sidesync is nothing more than bait to get people to buy these devices and not deliver as advertised. I've have never got Sidesync to work properly as they suggest with PC's (more than one) or even other Samsung devices like the S4 and the S5. I have to force the connection to the S4 anytime I want to use Sidesync. Thus far, this app is nothing more than a gimmick in my opinion since it has never worked flawlessly for me.
It doesn't support Tab to PC, read the developer responses to similar comments in the Play Store.
Only supports Tab to Phone, and Phone to PC I believe
This issue has been logged numerous times on Google Forums - but I wanted to check in with people here. I have the new Note 10+ 5G and having serious issues keeping Android Auto running with my Pioneer Head Unit (please note, I have had NO issues with other Android Phones - OnePlus 7 Pro, Google Pixel 3XL, Sony Xperia 1).
Basically, when connecting the Note 10+, Android Auto worked fine for the first session, then crashed on the second, and since simply won't connect until the phone does a full reboot (then will only work once and run into the same issues). At first I thought DEX was interfering (which it probably is!) but unfortunately there is no way to disable DEX apps or the USB response when plugging in an external connection.
Have others had this issue? Any ideas??
Thanks!
entropylabs said:
This issue has been logged numerous times on Google Forums - but I wanted to check in with people here. I have the new Note 10+ 5G and having serious issues keeping Android Auto running with my Pioneer Head Unit (please note, I have had NO issues with other Android Phones - OnePlus 7 Pro, Google Pixel 3XL, Sony Xperia 1).
Basically, when connecting the Note 10+, Android Auto worked fine for the first session, then crashed on the second, and since simply won't connect until the phone does a full reboot (then will only work once and run into the same issues). At first I thought DEX was interfering (which it probably is!) but unfortunately there is no way to disable DEX apps or the USB response when plugging in an external connection.
Have others had this issue? Any ideas??
Thanks!
Click to expand...
Click to collapse
No issues here in both of my cars
This is not note 10 this is general issues with any not stock google android and android auto. Are you trying to use wireless or usb AA? They just got wireless working with non google devices, but it's very random when it works. I've had the issue you describe(having to reboot) with wireless, USB is far more reliable.
gottahavit said:
This is not note 10 this is general issues with any not stock google android and android auto. Are you trying to use wireless or usb AA? They just got wireless working with non google devices, but it's very random when it works. I've had the issue you describe(having to reboot) with wireless, USB is far more reliable.
Click to expand...
Click to collapse
Thanks so much for your reply. I'm using a direct cable plugged into the Pioneer Head Unit. I have not had this issue with any other handset - and I suspect it may have something to do with DEX. Any other thoughts you may have?
I use it daily on my F150 and I'm not having any issues at all, working perfectly fine. You can try reinstalling the app if you haven't done that already.
Sent from my SM-N975U1 using Tapatalk
Yeah, sorry to hear that. I have a Kenwood DDX9906XR and it does wireless android auto. I have a Google Pixel 3 XL and the Note 10+. I've been able to get wireless android auto working (as well as wired) with NO issues at all. I do think the wireless option is a bit overrated and even sometimes annoying as it doesn't connect as fast as using wired. I just love that Samsung phones are one of the only few left that still use miracast so I get to use the wireless display function in my car.
I have had issue with Waze showing correctly but sometimes when switch to music music plays on screen but not audio. Have to unplu and replug..I did see new apk yesterday so will try it.
My Note 10+(4G model) is having AA issues..
Whenever I plug mine into the Focus RS(SYNC 3) it crashes at 1st use and the Note thinks I am using DEX for PC and to turn it on.
I have tried different cables including Sammy one . and reset the phone to a clean install no joy
I also had an issue with note 10+ connected to my Kenwood Excelon DDX9905S, pandora and spotify - no audio to kenwood would play. I see today there are play store updates for both, perhaps a fix.
on my car, i have to plug in the phone to the car first BEFORE starting the engine. otherwise i get no audio.
netnerd said:
on my car, i have to plug in the phone to the car first BEFORE starting the engine. otherwise i get no audio.
Click to expand...
Click to collapse
aussieak said:
My Note 10+(4G model) is having AA issues..
Whenever I plug mine into the Focus RS(SYNC 3) it crashes at 1st use and the Note thinks I am using DEX for PC and to turn it on.
I have tried different cables including Sammy one . and reset the phone to a clean install no joy
Click to expand...
Click to collapse
entropylabs said:
This issue has been logged numerous times on Google Forums - but I wanted to check in with people here. I have the new Note 10+ 5G and having serious issues keeping Android Auto running with my Pioneer Head Unit (please note, I have had NO issues with other Android Phones - OnePlus 7 Pro, Google Pixel 3XL, Sony Xperia 1).
Basically, when connecting the Note 10+, Android Auto worked fine for the first session, then crashed on the second, and since simply won't connect until the phone does a full reboot (then will only work once and run into the same issues). At first I thought DEX was interfering (which it probably is!) but unfortunately there is no way to disable DEX apps or the USB response when plugging in an external connection.
Have others had this issue? Any ideas??
Thanks!
Click to expand...
Click to collapse
I've experienced many issues with AA with a spectrum of devices. I firsts believed that my vehicle was to blame, due to the technology differences, however I've realized that my Buick Encore Preferred II (ALL STOCK EQUIPMENT IN VEHICLE) immediately broadcasts it's Bluetooth/Wifi-Direct as soon as the head-unit/radio is supplied power. I've concluded that MY issues with android auto came from the app recognizing device movement while I was driving.
Now, I'm no expert, but here's my suggestion.
1. Ensure the USB-C cable supports data-transfer and charging simultaneously. (I've made this mistake by ordering USB-C cables ((that only supported charging....poorly)) )
2. Restore Android Auto's factory settings that came with the phone, ensure any Android Auto data-backups are deleted (for troubleshooting purposes).
3. Install/Update via Play store.
4. Disable bluetooth & "forget" any paired vehicles/head-units on your phone.
5. Remove your phone from your vehicle's bluetooth memory.
At this point, your phone should be plugged in to your COMPATIBLE head-unit***, with neither devices recognizing each other.
6. Start your vehicle's battery/engine & stay stationary.
Your phone may immediately start Android Auto. Some head-units automatically do this for you as a "safety/handsfree" feature.
If Android Auto doesn't automatically initiate when you power your head-unit, run the application.
7. Follow your phone's on-screen prompts to finalize set-up.
8. Ensure your phone is connected to your vehicle's bluetooth.
Worked for me!
Remember, if it's not broken, don't fix it.
*** Supported Cars/Models can be found via google's official website
Same issue here. Worked like a charm with Mate 10 Pro, crashed with my new Note 10 + after a few seconds. Solved it by going through all my USB cables and somehow I found one that worked! (tried 5 different cables). Only a one out of 5 works. My Mate worked with all of them.
Btw: this is the one that worked
Originele Huawei 5A USB Type C Kabel Huawei Mate 20 P20 P30 Pro Type-C Kabel Voor Samsung S9 s8 Plus Oneplus 6 t USB-C Lading Kabel
https://s.click.aliexpress.com/e/kleHUWKk
---------- Post added at 10:05 PM ---------- Previous post was at 10:02 PM ----------
Would like to add that the performance of Google maps is incredibly sluggish when zoomed in. Unusable type of sluggish... Waze is perfectly fine.
works fine for me note 9 and note 10 + 5g in ford kuga. Need to make sure you set your permissions correctly and also go inot dev options and enable unknown sources if using things like spotify etc
If you want to disable dex, i've finally found an app to take the place of Samsung package disabler. . It's called CCSWE. I bought the pro license for $2.99. Samsung package disabler from android police worked great when it worked, but they kept losing your license info and have to re-purchase. Since s10+ i haven't got it to work, says something about failed registration or no license.. something to that effect. Developer is not answering any questions.
I had AA running fine on a Note 8 and an S9. On the Note 10+ it kept disconnecting after a couple of seconds. At the end I have it stable, but I had to modify all battery savings options for this app. I did not disable DeX. When I connect the Note 10 to the head unit (USB), I do get the DeX notification but that does not interfere with the connection anymore.
What I do find annoying is that I have the light and dark mode switched based on day and night time. I noticed that the mode follows the day and night mode of my head unit when connected. However, after disconnecting, the original setting (where it switches based on planned schedule on the phone itself) is no longer activated. I like the detail though, that the phone follows the car scene.
Note 10+ Android Auto on 2017 Ford F150 with SYNC 3 Version 3.0
Android Auto on 2017 Ford F150 with SYNC 3 Version 3.0 worked fine with a Samsung Note 8.
Phone was upgraded to Note 10+ and Android Auto connects and works for a few seconds and then does not work and SYNC 3 reverts back to standard Ford SYNC 3 screen.
Android Auto still works fine with same USB cable and Note 8 in either USB port in truck on SYNC 3.
Note 10+ Android Auto version is 4.5.592854-release
Note 8 Android Auto version is 4.5.592854-release
Note 10+ Android Software is Version 9 Kernel version 4.14.83
Note 8 Android Software is Version 9 Kernel version 4.4.153
Note 10+ Build number PPR1.180610.011.N975USQU1ASH4
Note 8 Build number PPR1.180610.011.N950USQS6DSG4
2017 Ford F150 SYNC 3 Version is Build 18093_PRODUCT Ford Motor Company
I can confirm that in my case I have turned off optimized power and set the phone to maximum performance. I have tried every setting for power and have not had any luck in my case on my Note 10+ phone.
I can confirm that in my case I have run through all of the USB debugging ON/OFF scenarios as well as matching every setting that is on the Note 8 that continues to work with AA and SYNC 3. I have tried every setting and have not had any luck in my case on my Note 10+ phone. I have switched USB cables using everything from Samsung to Anker one-foot to three-foot. All of these cables continue to work with the Note 8 on Android Auto, SYNC 3.
My assumption is this is a new ore revised USB security or access setting embedded somewhere I am unable to locate in the Note 10+ settings/software.
I also tried disabling DEX as that is something new that notifies when connecting USB on the Note 10+ and I figured it might be a conflict with other USB connectivity. No luck there either.
My Note 8 continues to work fine. I am even able to run a Hotspot on the Note 10 + feeding the Note 8 via Wi-Fi connected directly to the USB in the vehicle and that works.
Nothing works on the Note 10+ directly connected to the vehicle via USB with Android Auto and it sounds like it was a problem with the Note 9 and other phones also.
It's frustrating how everything could change so drastically with a new phone release.
I just want Android Auto to work on my new $1100.00 SAMSUNG FLAGSHIP PHONE Note 10+ like it did with my previous SAMSUNG FLAGSHIP PHONE Note 8 ...
Based on all of the previous posts, it appears to be a big problem and I'm sure the others posting have not found resolution, unless they are just not following up with a post.
FYI, Andoid Auto works perfectly on my Note 10 + (and it also worked on my previous Note 8). Using wired set up to 2017 GMC. (And it did work when Dex was on my phone, and it also works now with Dex disabled.)
Thanks
Thanks for responding. Might be a Ford SYNC 3 thing as that appears to be the difference.
tsells said:
FYI, Andoid Auto works perfectly on my Note 10 + (and it also worked on my previous Note 8). Using wired set up to 2017 GMC. (And it did work when Dex was on my phone, and it also works now with Dex disabled.)
Click to expand...
Click to collapse
Frank 8252019 said:
Thanks for responding. Might be a Ford SYNC 3 thing as that appears to be the difference.
Click to expand...
Click to collapse
I believe (I could be wrong) FORD SYNC 3 is Microsoft (back end).
I had no issues on the S10+ so I can't blame One UI . Tried power settings tried to change USB settings (won't let me when connected to the head unit)
Will try power settings next
My AA works with my Chevy Redline no issues
Hello guys!
Sorry for any wrong word, not Native American here.
Well, researching on internet, I found a Samsung DeX website, where u can download a APP (for Mac) or EXE (for Windows) to use a Dex mode inside a PC screen (or Mac)
Requirements: Android 10 and a Dex capable device.
Tried to install the Dex on Macbook with Catalina OS (install run fine, without asking for Dev Guru thing). Restart the Mac, and the system can't detect the Tablet.
Anyone tried this too? Any clue?
afaik it only works with S-series phones running Android 10.
I have a S10 with the Dex application installed on Win10 : start the program, connect the phone and voila, Dex running.
When connecting my TAB S4 (835), nothing happens ...
Marcher
Marcher said:
afaik it only works with S-series phones running Android 10.
I have a S10 with the Dex application installed on Win10 : start the program, connect the phone and voila, Dex running.
When connecting my TAB S4 (835), nothing happens ...
Marcher
Click to expand...
Click to collapse
Thank you Marcher for the test. Well, let's wait. Maybe someone discover how to crack this or Sammy give us this ability.
Following. I have the same issue. I don’t get the MacBook recognises my Samsung Galaxy Tab Active Pro using Samsung Dex. It does recognise the device using Android File Transfer for instance, instead. I have tried installing and te installing both softwares.
The Samsung Chat Support told me I need to buy the Samsung Dex cable, but as far as I know it is an USB-C to HDMI cable, so the connection would not be so “clean”. Actually I have seen Samsung Dex devices working on MacBooks without such a cable.
It runs Android 9 (it will run Android 10 on September) and I have heard that could be the issue (although I don’t think so).
May we need to use a special cable?
kicooo said:
Following. I have the same issue. I don’t get the MacBook recognises my Samsung Galaxy Tab Active Pro using Samsung Dex. It does recognise the device using Android File Transfer for instance, instead. I have tried installing and te installing both softwares.
The Samsung Chat Support told me I need to buy the Samsung Dex cable, but as far as I know it is an USB-C to HDMI cable, so the connection would not be so “clean”. Actually I have seen Samsung Dex devices working on MacBooks without such a cable.
It runs Android 9 (it will run Android 10 on September) and I have heard that could be the issue (although I don’t think so).
May we need to use a special cable?
Click to expand...
Click to collapse
Hello! I tried with the original charger cable, with a second hand cable, with a USB-C to USB-C (MacBook Pro 2018 with 4 USB C ports) and nothing. My TAB runs Android 10. I use the TAB to take notes on meetings and lawyer school, so, the possibility to use on MAC to sync will be great. Tried to use Evernote, Onenote, etc., but the Samsung Notes it's more organized.
I think it's a string thing inside the Dex app. Like on detection, change some string, etc.
Let's wait for Sammt or some XDA "Einstein" to help us.
Samsung support answered me on twitter: the ability to run Samsung DeX on PC it's only for S Series. No plans to run on Tablets. Too bad. Thanks guys! Let's wait if some genius solve this to us!
Cya!