Develop Bugs

Does the Iris scanner make anyone else's eyes feel slightly "tingly"?

What's happening guys.
I just setup the Iris scanner on my note. It's extremly fast and accurate, almost as fast as the fingerprint reader for me. However, has anyone noticed that their eyes are slightly "tingly" while using the scanner? I asked my bro (we got the BOGO offer from ATT) and he said yeah he feels the same way if he's too close. I'm holding the phone a good foot/foot and a half away and it works fine, but my eyes still tingle a bit. Almost as if they're strained. I'm not sure if this is some placebo or maybe it's my glasses (I have a large -8.0 correction on my vision).
Anyone else experiencing this?

It was until I took the metal fillings out of my teeth [emoji14]
Sent from my SM-N930V using Tapatalk

Yeah, feels like eyes got shot with a laser

Better learn brail! lol

I set up my iris scanner with my contacts in my eyes, and always wear my contacts while using my phone, but I have not had any weird sensations while iris unlocking.
Sent from my SM-N930T using Tapatalk

They are just preparing us for Samsung galaxy note Braille edition.

HeavenlyFall said:
Yeah, feels like eyes got shot with a laser
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Click to collapse
that's pretty much what happens.
it lights up your eyes with light outside the visible spectrum, but if it's too bright it can still burn a little.

Don't worry. After 100 years won't matter. Enjoy the device now. ???

There is a note in the warnings that cautions against holding it closer than 8-10inches to your face. I suspect it could cause damage like any other laser. I am passing on use of this(plus it doesn't work with glasses).

mikebz5 said:
There is a note in the warnings that cautions against holding it closer than 8-10inches to your face. I suspect it could cause damage like any other laser. I am passing on use of this(plus it doesn't work with glasses).
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Huh. It's been working just fine with my glasses.

Not mine. I have polarized transitions lenses though so maybe that's why.

mikebz5 said:
Not mine. I have polarized transitions lenses though so maybe that's why.
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I've got the same.

Mine wont work unless im 6-8" away. I will try re-doing it tonight.

No

[ FINGER PRINT satisfaction ] How's yours ?

my Finger Print sensor is not so accurate. I can finally says that is the same model and sw from the Galaxy S10 .
Disappointed about that

I can't complain, I'm having better luck with it than what was on the Note 9, even if I do wish the 10+ still had iris scan.

Belimawr said:
...I do wish the 10+ still had iris scan.
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This. For a device to be their top tier monster, I'm surprised they didn't put something better than just basic face recognition in it.

I'm happy with it! it sucked on the first day but then I got that update that said it would improve fingerprint stuff and it actually did! it made it more sensitive and fast. it barely ever fails now.

Zero problems.
Having written that looking at this forum I must be unique in that I am a satisfied customer with the Note 10+. Nothing better or even close.
With respect some posters here really do need to look outside the box at what we HAVE here! Latest moans seem to be around 60hz. Last year it was something else the year before something else too.
What ARE our expectations of a smart phone? Where does this quest for bigger, smaller, fatter, slimmer etc end?

Ryland Johnson said:
Zero problems.
Having written that looking at this forum I must be unique in that I am a satisfied customer with the Note 10+. Nothing better or even close.
With respect some posters here really do need to look outside the box at what we HAVE here! Latest moans seem to be around 60hz. Last year it was something else the year before something else too.
What ARE our expectations of a smart phone? Where does this quest for bigger, smaller, fatter, slimmer etc end?
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No device is perfect. I don't have any issues with criticisms, there is certainly nothing wrong with wanting more for the price being paid. Just because one person is happy doesn't negate folks that see negatives anymore than it affect someone that thinks it is perfect. That's the wonder of not being in an echo chamber.
I'll certainly defend design choices I see as beneficial, but I won't discredit someone's opinion of not including a higher hz screen for instance. You mean you wouldn't like that being a part of the device? That's just one example.
I just get an air of "don't complain because we have perfection", that kind of defeats a large purpose of these communities.
Maybe someone's gripe can be solved through another solution they knew nothing about. Maybe someone's gripes will help someone else make a purchase decision that better serves their taste.
Maybe it will help someone identify an actual defect and get it repaired..

I have zero issues with my FP reader. I know it's supposed to be the same sensor as the S10+, but I feel the one on the N10+ is more sensitive than the one on my wife's S10+.
I only have issues when I miss it, because I don't turn on the screen first and have to guess where it is. But I'm actually getting better about that too.
I'm excited to install my Whitestone Dome tomorrow when it arrived and see if it affects the FP sensor negatively. Online reviews say it doesn't cause any issues.

Mr. Orange 645 said:
I have zero issues with my FP reader. I know it's supposed to be the same sensor as the S10+, but I feel the one on the N10+ is more sensitive than the one on my wife's S10+.
I only have issues when I miss it, because I don't turn on the screen first and have to guess where it is. But I'm actually getting better about that too.
I'm excited to install my Whitestone Dome tomorrow when it arrived and see if it affects the FP sensor negatively. Online reviews say it doesn't cause any issues.
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follow the instruction to the letter and it didn't affect my fingerprint scanner in the slightest, works identical to the factory fit protector for me.

Still not perfect but much better then my s10 plus. Don't like it as much as say pixel 3 or note 9 scanner on the back but it is getting better!

Whoa, I just took the latest OTA update and now I get 'The fingerprint sensor is not responding, try again later' !!!
Code:
08-25 17:17:00.416 17936 17936 D FpstFingerprintEntry: =====onCreate()
08-25 17:17:00.419 1306 1968 V FingerprintService: request(6) called from pid=17936, param = 0, id = 0
08-25 17:17:00.419 1113 1113 I [email protected]: request()
08-25 17:17:00.419 1306 1968 W FingerprintService: semGetSensorStatus FP_FINISH (0ms) RESULT: -1
08-25 17:17:00.419 17936 17936 E FpstFingerprintEntry: onCreate isHardwareDetected = true, semGetSensorStatus = 100042

Belimawr said:
follow the instruction to the letter and it didn't affect my fingerprint scanner in the slightest, works identical to the factory fit protector for me.
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Great news! Thank you!

I feel like the fp scanner learns/or gets better as you use it. It was the same case with my s10. Never had any issues with it except the first couple of times. After that even with the screen off no issues. I know people that don't use it and they have "issues" with it.

Chekz said:
I feel like the fp scanner learns/or gets better as you use it. It was the same case with my s10. Never had any issues with it except the first couple of times. After that even with the screen off no issues. I know people that don't use it and they have "issues" with it.
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Click to collapse
That seems like an issue to me if that is the case.

Works for me
Belimawr said:
I can't complain, I'm having better luck with it than what was on the Note 9, even if I do wish the 10+ still had iris scan.
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Click to collapse
I'm having zero issues with the fingerprint scanner as well. I have thumb and forefinger on both hands and let me tell you.....I have missed a front fingerprint scanner in the last two Notes.
I do make a point to rotate my fingers when I do the set up, I wonder if those having issues didn't do that.

When using good lock lockscreen, the fingerprint is worse than without it.

I have a Whitestone dome screen protector installed (perfect install too, I'm impressed with myself lol), and I noticed the fingerprint sensor is definitely hit or miss for me. Even with the sensitivity boosted it seems to have problems at times. I also tend to have dry hands which from my understanding causes problems with the reader.
I'm not going to blame the phone because I never even touched the glass before the protector went on, so I will blame it on the dome.
I would be interested in seeing if others with this protector are having issues.

wolfgart said:
my Finger Print sensor is not so accurate. I can finally says that is the same model and sw from the Galaxy S10 .
Disappointed about that
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Click to collapse
I'm not having the best of luck either. I haven't got the Aug firmware update yet & that might help. I'm going to add my same finger a couple more times & see if that helps. I'm using the insecure face unlock as I miss that iris scanner so, so much.
Sent from my SM-N975U using Tapatalk

I'm coming from the Note8 and the rear fingerprint reader is instant. The Note 10+ is a hit and miss. There are times where it registers instantaneously and there are times it takes a few times to register. I haven't downloaded the Aug firmware. Hopefully that will fix the hit and miss readings.

jtambis6 said:
I'm coming from the Note8 and the rear fingerprint reader is instant. The Note 10+ is a hit and miss. There are times where it registers instantaneously and there are times it takes a few times to register. I haven't downloaded the Aug firmware. Hopefully that will fix the hit and miss readings.
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I have the August firmware and I wouldn't even call it hit or miss ...... It is truly terrible
Phone is otherwise great but the fp reader is practically useless

It's great for me. August patch. Once I learned what it likes, by testing checking finger prints, it doesn't miss. I also have the stock screen protector on and increased the screen sensitivity.
Sent from my SM-N975U using Tapatalk

[Q] Why my fingerprint scanner is so awful?

Hi, question: i have a Note 10+ with all updates and updated via adb to Android 10 but my fingerprint scanner is still really awful. I have seen all yt video, seen all tuto on how to set the fingerprint but nothing!
Still awful, especially when finger is a bit wet. Is there a solution or is it better change the phone?

Maybe it is the way you registerd your fingerprints, my fingerprint sensor is accurate all the time

Are you using a screen protector? Mine sucks too. I have a glass one with the thin area in the glad over the sensor and I have used privacy film and it's ehh. It works perfect with nothing on it. Try turning the touch sensitivity up in settings and maybe re-register the print again.
Sent from my SM-N975U1 using Tapatalk

(The touch sensibility have nothing to do with the fingerprint sensor though.)

Maybe they finger print again but dont press to hard

Upside down
denzel09 said:
Hi, question: i have a Note 10+ with all updates and updated via adb to Android 10 but my fingerprint scanner is still really awful. I have seen all yt video, seen all tuto on how to set the fingerprint but nothing!
Still awful, especially when finger is a bit wet. Is there a solution or is it better change the phone?
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Click to collapse
You probably have, but try registering your fingers upside down and side ways.. and register loads of times with the same finger you mainly use, im sure you know all this though

It's awful, specially compared to the OnePlus6T

FCORivers said:
It's awful, specially compared to the OnePlus6T
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, no, it is not, mine as many others work just fine, the fingerprint sensor for whatever reason doesn't work the same for all, odd, but not a so uncommon issue, and this happens among all brands

I partially blame the size of the sensor as well as the way they guide users through the enrollment process. The standard android fingerprint enrollment process, as i've experienced on my HTC U11 and Razer Phone 2, prompts for more finger edge samples. I actually went through the process on the Note as the software prompts and had mixed results. I then just decided to hit the sensor randomly with some overlap to give it a better overall picture of my finger as opposed to a bunch of samples of the same spot and then a few variants.
If you shine a flashlight at the screen you'll see the sensor size. It is a short rectangle that doesn't seem to cover the area that the fingerprint icon covers. I have an amFilm whitestone-style screen protector and while there is a slight difference, the stock experience was also not that great. I would recommend you try to figure out how you ACTUALLY use the fingerprint unlock. I noticed that while i'm enrolling i'm focusing on pushing with my fingers dead-on, in practice i actually use just the upper right corner of my thumb (if you're looking at the fingernail top-down). When I realized that I trained it with that in mind and it did perform better.
There was mention of the ones in the One Plus devices, which are actually different in that they are optical. Because they light up and read optically they have a more controlled environment than what the ultrasonic sensor on the Samsung phones. I can see someone with a deeper fingerprint patten be able to get better results vs someone with a very faint fingerprint. On oneplus devices though it would just be a different picture, but i'm thinking on an ultrasonic sensor there might not be enough peak and valley information to pass the threshold. Maybe samsung can make the pattern require less data points to match to unlock, but that would also mean it is less secure.
Bottom line is that while the tech has the potential to be more secure than optical under glass, it still has a little ways to go but it is serviceable once you get to it. I don't have big hands so i have to hold the phone in a very specific way to get a good grip on it. Once i figured that out, training the sensor again did yield better results.

I have the same problem. In sorry you haven't received a resolution, especially from Samsung who manufactured the Galaxy Note 10 Plus. I'm believe they were aware that it did not work with many 3rd party cases with protected screen covers. No matter how you register with screen off or on, the reader is intermittent and doesn't work with the cover. I hope you get the resolution as it will solve my issue as well.

The fingerprint registration process seems very glitchy too but after having experienced an awful 40% success rate with waking the phone using my fingerprint I deleted all the stored prints and started again. The secret is in storing decent prints so keep doing this until the phone unlocks with a 90%+ success rate like mine does now.

Fingerprint sensor

Everytime I see videos about the Note 10+ under screen fingerprint sensor, usually YouTube. They quickly go to the sensor, just briefly touch it and their phone unlocks. I have to press screen firmly, hold it there for about 1/2 or a full second, then it unlocks. What am I doing wrong

I see there same results

Hard to say, mine works super fast, but in fact I do not use any type of unlocking security! I never leave my phone unattended, and I have no sensitive content stored in it, so…

Mine works great even with Whitestone screen protector. What I do when registering, I use left thumb, then right. I do this until 1st print is registered and continue the same for 2and 3rd and 4th
Sent from my SM-N975U using Tapatalk

I find it to be pretty poor compared to normal fingerprint sensors but does the job for the most part. It was definitely better before I installed a Whitestone screen protector, comparable to the optical unit on the ROG Phone 2.
I find a quick tap does sometimes work but most often I get a message to say press harder or something similar.

Coming from OnePlus 7 Pro..this FP sensor is just horrible...I can't even get it to unlock 50% of time

2 things: you can change the screen sensitivity and that may help register with less pressure or time spent pressing. Also, I would remove the troublesome registered print and register again. Make sure you aren't pressing super hard during registration, and get every angle and position of that finger possible.
Doing this, I've had no issues with using the reader.
Sent from my SM-N976U using Tapatalk

J48BLE said:
Everytime I see videos about the Note 10+ under screen fingerprint sensor, usually YouTube. They quickly go to the sensor, just briefly touch it and their phone unlocks. I have to press screen firmly, hold it there for about 1/2 or a full second, then it unlocks. What am I doing wrong
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Click to collapse
I still struggle sometimes with the fingerprint sensor not being always dependable 'at will'. It's a great phone, but this problem is very frustrating to me, too much of a contrast to this phone's all other qualities.
Now in the Winter the problem gets worse, dry air=dry skin, at home I can use some hand moisturizer(it helps), but I don't think that's what the sensor designers hoped for to improve sensor's reliability.
I'm on it since S10 which I returned for the very same reason shortly after purchasing it about a year ago and replaced it with S10e, a phone that was perfect and free from my frustrations. Yet I swapped the S10e for N10+ just to have a bigger screen for reading my ebooks on it. Somehow I convinced myself that the sensor will have totally new hardware. Well, they did improve the software, the sensor in N10 is the same, more accurate in my opinion though, but it still lags behind expectations for a flagship, or rather, as I call it referring to its price: a battleship.
So, my new resolve now is to aim for S11(it all depends on Samsung's generosity with the N10 swap), not much”leaks” around about the S11 specs but I think they have a brand new and bigger, ultrasonic sensor in the works.

butchieboy said:
Mine works great even with Whitestone screen protector. What I do when registering, I use left thumb, then right. I do this until 1st print is registered and continue the same for 2and 3rd and 4th
Sent from my SM-N975U using Tapatalk
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I removed my existing fingerprint registrations and did it as you suggested, 4 times slowly without to much pressure.
Now my fingerprint function is working flawlessly without any issues.

Question Fingerprint scanner

Had my P6 pro for a few months now, whilst I do like the phone I do have issues with it, the gyroscope seems randomly stop start, and the biggest issue for me is the fingerprint scanner, wtf do I always have to lick my thumb just to get it to work, I'm not saying it never works, but what I am saying is it hardly works,..I have decided to add 3of the same thumb finger prints to see if that helps, anyone else got this issue? Is it a common fault?

Iv had the pixel since March iv not had any problems at all only fee days I did have to restart phone as finger print kept failing but after that it was fine

Mine has been fine since day one albeit very slow to start with. That said i have always added both thumbs twice (plus a finger) for front scanners and both forefingers twice for rear scanners.

Since I done that reboot it's been fine I think I have both thumbs and pointy fingers both hands it's fine was funny I switched briefly to another phone while pixel was on charge showed finger print scanner on screen I was touching it like why ain't it working then remembered it's on the side of the phone haha

I got mine at the beginning of April and my fps works as good as the one on my OnePlus 7 Pro. If I'm out in direct sunlight I have to shade the screen, but it works reliably even with the screen protector on my Supcase.

No issues with the FPS on mine, especially after RMA my device. I feel that this FPS issue is overblown.

shariksa said:
No issues with the FPS on mine, especially after RMA my device. I feel that this FPS issue is overblown.
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Lol it's not overblown. This fingerprint scanner is slower than my old S10+ and my Oneplus 8 Pro, AND it's much more inaccurate.
A friend of mine even stopped using the scanner as he unlocks quicker with his pattern. It's just sad

Spl4tt said:
Lol it's not overblown. This fingerprint scanner is slower than my old S10+ and my Oneplus 8 Pro, AND it's much more inaccurate.
A friend of mine even stopped using the scanner as he unlocks quicker with his pattern. It's just sad
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I never had issues with the fingerprint scanner, I used 4 6 Pros now

sharik2009 said:
I never had issues with the fingerprint scanner, I used 4 6 Pros now
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Yeah I also don't exactly have issues with it, it's just MUCH worse than every other scanner on the market. Even midrange phone shave better scanners than this

Spl4tt said:
Lol it's not overblown. This fingerprint scanner is slower than my old S10+ and my Oneplus 8 Pro, AND it's much more inaccurate.
A friend of mine even stopped using the scanner as he unlocks quicker with his pattern. It's just sad
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Click to collapse
Just for comparison, the two Samsung Galaxy Note 10+'s that my wife and I used for a year and a half - we both had more trouble with the in-screen fingerprint reader than on any other phone we've had, including our P6Ps that we got after.
There just must be so many variables of what can go wrong using fingerprint readers that there's rarely a solid consensus about any device.

Spl4tt said:
Yeah I also don't exactly have issues with it, it's just MUCH worse than every other scanner on the market. Even midrange phone shave better scanners than this
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No worse than the one on my OP 7t

roirraW edor ehT said:
Just for comparison, the two Samsung Galaxy Note 10+'s that my wife and I used for a year and a half - we both had more trouble with the in-screen fingerprint reader than on any other phone we've had, including our P6Ps that we got after.
There just must be so many variables of what can go wrong using fingerprint readers that there's rarely a solid consensus about any device.
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MrBelter said:
No worse than the one on my OP 7t
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Ok, so either later p6p models are MUCH better or there are totally different variants of the p6p out there.

Spl4tt said:
Ok, so either later p6p models are MUCH better or there are totally different variants of the p6p out there.
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We pre-ordered our P6Ps on October 19th, and received them in late October or early November - I don't recall which. Immediately there were wide-varying reports of users' experience with the fingerprint reader.

Spl4tt said:
Ok, so either later p6p models are MUCH better or there are totally different variants of the p6p out there.
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My P6P was delivered on the day of release. It goes thud thud and it is unlocked , it is far too fast to count thats for sure. Mine is the EU/UK one so mmWave is missing.

You know what is hilarious to me? The people that complain about the fingerprint scanner do not wash their hands or clean their phones. Clean your phone, then your hands, and when theyre dry? Remove and replace your finger prints and wallah.
Come at me.

Gytole said:
You know what is hilarious to me? The people that complain about the fingerprint scanner do not wash their hands or clean their phones. Clean your phone, then your hands, and when theyre dry? Remove and replace your finger prints and wallah.
Come at me.
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Now I've heard everything.

bobby janow said:
Now I've heard everything
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People hate the truth. People who complain about blurry images are the same ones with a smudge on the camera. I literally do not have a single problem with my fingerprint scanner. Very fast and very accurate. I maybe get one "missed read" a WEEK and that's when it's like sitting on a table and I try to unlock it that way. They don't like being unlocked if they're not held.