Develop Bugs

720p video recording

Here is a short 1 minute video taken outside my house so you guys can see how well the recording is. keep in mind the files is compressed massively just 52 MB for 1 minute
http://www.youtube.com/watch?v=GRpWn50FVwM&feature=player_embedded

Looks good to me!

heres one from inside with less light so you can see the quality difference
http://www.youtube.com/watch?v=k0J9axC99Wc

Inside is a lot more blurry but that's expected, people were saying that it was complete crap, but i'm impressed.

Have to admit, I'm not too impressed by this camera, definitely not the quality they were making it out to be...but honestly when is it ever as good as they say it is?

I am underwhelmed as well with the Hype vs Reality. I understand the ratio is always eschew but in this case it came with a bit of surprise.
The only saving grace here would be if the bitrate can be changed by us once rooted.

zonyl said:
I am underwhelmed as well with the Hype vs Reality. I understand the ratio is always eschew but in this case it came with a bit of surprise.
The only saving grace here would be if the bitrate can be changed by us once rooted.
Click to expand...
Click to collapse
Changing the bitrate would be nice. I'm personally hoping a third party app comes along that does a better job at capturing video.
At this stage, i honestly would never use 720p video capture from the EVO. It just seems kind of pointless.
Hey OP, any way you can take video at different resolutions so we can compare the difference?

BadBoyNDSU said:
Changing the bitrate would be nice. I'm personally hoping a third party app comes along that does a better job at capturing video.
At this stage, i honestly would never use 720p video capture from the EVO. It just seems kind of pointless.
Hey OP, any way you can take video at different resolutions so we can compare the difference?
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Click to collapse
http://www.youtube.com/watch?v=r_7sf6bVWbI
heres a short video shot in 480p

shakuyi said:
http://www.youtube.com/watch?v=r_7sf6bVWbI
heres a short video shot in 480p
Click to expand...
Click to collapse
Thanks! Definitely 720p looks better however the bitrate just seems low. Hope this is not hitting a hardware limit.

zonyl said:
Thanks! Definitely 720p looks better however the bitrate just seems low. Hope this is not hitting a hardware limit.
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Click to collapse
im sure once the developers make 3rd party apps its going to be 1000000x better but thats just my thoughts.

Doubt it. HTC and cameras have never been a good mix. Shame really, once again HTC makes a great device with a ****ty cam.

Video looks horrible. I really wish HTC would team up with either Nokia or SE and learn how to make better cameras. I would gladly pay an extra $50 for a real camera with lens cover.

Doesn't really matter to me. If I need to take high-quality pictures or videos, my phone isn't what I would plan to use. For impromptu photos and quick videos, I am sure this will be fine for me.

shakuyi said:
Here is a short 1 minute video taken outside my house so you guys can see how well the recording is. keep in mind the files is compressed massively just 52 MB for 1 minute
http://www.youtube.com/watch?v=GRpWn50FVwM&feature=player_embedded
Click to expand...
Click to collapse
Hey love the magnum! i know off subject. but, i'm a fan of the maggie and lx platforn period. how's gas mileage? sxt correct?

I don't trust any of the videos I've seen yet. I will make the final determination when the phone is plugged into my tv. Also I wouldn't be surprised if you can encode video in different formats and get better/worse quality.

hey shakuyi, can you get us some stills? the frame-rate on the video is borderline worthless. 480p does seem more real-time to me. i'm interested to see what inside/outside stills look like.
thanks man! good work!

enragedpaza said:
Hey love the magnum! i know off subject. but, i'm a fan of the maggie and lx platforn period. how's gas mileage? sxt correct?
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Click to collapse
yea its sxt...i get about 20-25 mpg city and 25-30 mpg highway its awesome man

shakuyi said:
yea its sxt...i get about 20-25 mpg city and 25-30 mpg highway its awesome man
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haha nice........ I should be getting a rt here soon. If not i will get an sxt

i thought you tubes vid quality is decreased from original !
its def better then my tp ... cant wait to get one!

Video quality

Your friends are never going to believe what you did. The only way to prove it to them is with that video you took. Rate this thread to express how videos shot on the OnePlus 3 come out. A higher rating indicates that videos are smooth (and not choppy) and that auto-focus works very well, and that the camera adjusts quickly to different lighting conditions while recording.
Then, drop a comment if you have anything to add!

Video quality is okay, nothing great. The stabilization could be better. I also don't like that there is no 1080p/60 option.

svetius said:
Video quality is okay, nothing great. The stabilization could be better. I also don't like that there is no 1080p/60 option.
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Click to collapse
You got any sample? And i think none of the latest flagships support 1080p60fps, dont know why

Techradar said you can record 1080p 60fps with other camera app, like open camera.
Anyone can test it?
Thanks

abelvarela said:
Techradar said you can record 1080p 60fps with other camera app, like open camera.
Anyone can test it?
Thanks
Click to expand...
Click to collapse
I gave open camera a shot and set it to 60fps, it doesn't actually do it, sadly enough. I've tried it both at the default bitrate (~20) and forced it to 5 mbit, both on the old api and the new camera2 api, nothing.
I'm not entirely certain what OP's reasoning behind no 60fps recording is anyway, I hope they'll add it in an update since AFAIK there's no hardware limitations which wouldn't allow it.

B1nny said:
I gave open camera a shot and set it to 60fps, it doesn't actually do it, sadly enough. I've tried it both at the default bitrate (~20) and forced it to 5 mbit, both on the old api and the new camera2 api, nothing.
I'm not entirely certain what OP's reasoning behind no 60fps recording is anyway, I hope they'll add it in an update since AFAIK there's no hardware limitations which wouldn't allow it.
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Click to collapse
Htc 10, lg g5, htc 10, nexus 6p, xiaomi mi 5, none of these offer 60fps. Actually i think of all recent flagships only s7 is capable, i dont know reasons behind this decision of oems

I have an old hardware Zuk Z1 (snapdragon 801, same hardware as oneplus one) and it CAN record great quality 1080p 60fps.
With my Zuk I have low cost phone with great battery, very good responsive, customizable software, and a video resolution I CAN'T GET WITH NEW 2016 FLAGSHIPS.
incomprehensible.
Specially because that is the only reason I don't renew my phone.
But I would be happy to buy oneplus 3 of they add full HD 60fps non slowmotion video recording.
Hope they add it.

Anyone can test Video Recording in a really Loud environment?
Like for example a Rave or Concert?
Since the OPO, OP2 and the OPX all had serious issues with audio clipping on such occasions im very curious if OnePlus finally fixed this issue in theyre newest phone

Psych0_D0g said:
Anyone can test Video Recording in a really Loud environment?
Like for example a Rave or Concert?
Since the OPO, OP2 and the OPX all had serious issues with audio clipping on such occasions im very curious if OnePlus finally fixed this issue in theyre newest phone
Click to expand...
Click to collapse
Interested too

Psych0_D0g said:
Anyone can test Video Recording in a really Loud environment?
Like for example a Rave or Concert?
Since the OPO, OP2 and the OPX all had serious issues with audio clipping on such occasions im very curious if OnePlus finally fixed this issue in theyre newest phone
Click to expand...
Click to collapse
abelvarela said:
Interested too
Click to expand...
Click to collapse
I'll be at the AirbeatOne festival soon , and record some videos, will report back then

I can record 1080p60 on blisspop
Demo: https://www.dropbox.com/s/gcn2lg9knir2fji/VID_20160625_132718.mp4?dl=0

abhi08638 said:
I can record 1080p60 on blisspop
Demo: https://www.dropbox.com/s/gcn2lg9knir2fji/VID_20160625_132718.mp4?dl=0
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Click to collapse
That would be awesome! ?
---------- Post added at 09:18 AM ---------- Previous post was at 09:12 AM ----------
Video quality is okayish. OIS is not reliable on video and the sound is not processed properly.

laz3r69 said:
That would be awesome! ?
---------- Post added at 09:18 AM ---------- Previous post was at 09:12 AM ----------
Video quality is okayish. OIS is not reliable on video and the sound is not processed properly.
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Click to collapse
Yeah the software needs improvement and the noise cancellation is way too aggressive, I was only able to bump up the audio for the background noise and not disable the noise cancelation. Of course I did that after taking the video
But 1080p60 is possible

Psych0_D0g said:
Anyone can test Video Recording in a really Loud environment?
Like for example a Rave or Concert?
Since the OPO, OP2 and the OPX all had serious issues with audio clipping on such occasions im very curious if OnePlus finally fixed this issue in theyre newest phone
Click to expand...
Click to collapse
THIS! My OnePlus one always made it sound like I was recording constant farting no matter what festival/club I went too. Switched to an iPhone 6 Plus and never had any audio distortion no matter how loud the music was...

mole51 said:
THIS! My OnePlus one always made it sound like I was recording constant farting no matter what festival/club I went too. Switched to an iPhone 6 Plus and never had any audio distortion no matter how loud the music was...
Click to expand...
Click to collapse
There is temp fix for that issue

what iv understood that someone said, that these mobile phone processors cant go constant 60fps video like gopro can. I had it on oneplus1 with Sultan-ROM and fps seemed to fluctuate somehwere between 59fps and 60fps (bsplayer with the i in the upper right corner, it had FPS counter) and i think i saw some small stuttering sometimes.. it looked almost like it were running too fast, hard to compare(and i dont have gopro) but it would be really cool to have it do like gopro but its probably gonna need own chip to make video.. (im not an expert on this matter, just what iv noticed) in the end i just recorded 4k so my daughter can enjoy 4k videos when he's all grown up. 4k downscaled into 1080p is _REALLY_ sharp compared to normal 1080p mode where native 1080p almost looked like youtube quality at 1080p and 4k downscaled to 1080p looked like ripped BR-movie with 11Gb/2hrs .. really crisp.
-- Waiting for my 1+3, estimated delivery date => monday 18th of july

crysen said:
I'll be at the AirbeatOne festival soon , and record some videos, will report back then
Click to expand...
Click to collapse
so, airbeat one is over
any insightful results you can share with us?
Sorry for poking but i really need to know

Psych0_D0g said:
so, airbeat one is over
any insightful results you can share with us?
Sorry for poking but i really need to know
Click to expand...
Click to collapse
Yes, the video quality is quite good. However the sound is pretty bad, when the music gets too loud, I'll try to upload some examples if I get some time today after work

crysen said:
Yes, the video quality is quite good. However the sound is pretty bad, when the music gets too loud, I'll try to upload some examples if I get some time today after work
Click to expand...
Click to collapse
thanks, so it seems that oneplus did not change anything about the microphone clipping?
will wait for sample videos tho. Thank you already

After 3.2.2?
Is the video recording quality/audio when recording fixed after the 3.2.2 update? Planning on buying this phone over the upcoming note7/s7 edge. I like the touchwiz interface but not the Samsung bloatware apps like their keyboard/gear manager etc..
I shoot alot of 1080p video I don't think I will ever shoot videos at 4K
For 1080p is the OP3 video quality good enough?
Thanks guys

Pixel XL Video Recording

So with the announcement out of the way, a DXO Mark assessment complete and all the specs published I'm left wondering about video recording. The 6P recorded in 4K at 30FPS, 1080P at 30FPS and Slow Motion at 120FPS and 240FPS and without OIS it was shaky as hell. Both GSM Arena and the DXO Mark list 1080p 30/60/120FPS for the Pixels which piqued my interest.
Will we be getting 60FPS 1080p?
The image stabilisation on at the demo looked very impressive too and I believe that was at 4K but we'll have to wait and see if it's actually that good...

Hoodeddeathman said:
So with the announcement out of the way, a DXO Mark assessment complete and all the specs published I'm left wondering about video recording. The 6P recorded in 4K at 30FPS, 1080P at 30FPS and Slow Motion at 120FPS and 240FPS and without OIS it was shaky as hell. Both GSM Arena and the DXO Mark list 1080p 30/60/120FPS for the Pixels which piqued my interest.
Will we be getting 60FPS 1080p?
The image stabilisation on at the demo looked very impressive too and I believe that was at 4K but we'll have to wait and see if it's actually that good...
Click to expand...
Click to collapse
I forgot where I saw the spec but I did see somewhere that it does to 60fps 1080p. I'll see if I can find it.
http://m.gsmarena.com/google_pixel_xl-8345.php a few hands on videos mentioned it as well

Boswell20 said:
I forgot where I saw the spec but I did see somewhere that it does to 60fps 1080p. I'll see if I can find it.
http://m.gsmarena.com/google_pixel_xl-8345.php a few hands on videos mentioned it as well
Click to expand...
Click to collapse
At long last, if this is available and the stabilisation is as good as they demo'd it'll be a great camcorder.

DXO said there was still Jello effect associated with EIS with videos. I guess we'll have to wait and see what it's truly like.

Hoodeddeathman said:
So with the announcement out of the way, a DXO Mark assessment complete and all the specs published I'm left wondering about video recording. The 6P recorded in 4K at 30FPS, 1080P at 30FPS and Slow Motion at 120FPS and 240FPS and without OIS it was shaky as hell. Both GSM Arena and the DXO Mark list 1080p 30/60/120FPS for the Pixels which piqued my interest.
Will we be getting 60FPS 1080p?
The image stabilisation on at the demo looked very impressive too and I believe that was at 4K but we'll have to wait and see if it's actually that good...
Click to expand...
Click to collapse
Boswell20 said:
I forgot where I saw the spec but I did see somewhere that it does to 60fps 1080p. I'll see if I can find it.
http://m.gsmarena.com/google_pixel_xl-8345.php a few hands on videos mentioned it as well
Click to expand...
Click to collapse
B3501 said:
DXO said there was still Jello effect associated with EIS with videos. I guess we'll have to wait and see what it's truly like.
Click to expand...
Click to collapse
tigercranestyle said:
meh. they go on to say it's very common among smartphones and nothing serious to affect its score.
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Click to collapse
According to this video, there is no [email protected] option:
https://youtu.be/jg-7HwllfFc?t=5m42s
Anyway, I'm really suspicious about this new kind of EIS, because no matter what, EIS is really far away to give similar results than OIS.
:crying:

Galaxo60 said:
According to this video, there is no [email protected] option:
?t=5m42s
Anyway, I'm really suspicious about this new kind of EIS, because no matter what, EIS is really far away to give similar results than OIS.
:crying:
Click to expand...
Click to collapse
It does have 60fps. It must be in the settings that you choose the frame rate. In that video provided, it's just the choice of what quality you want, not the fps.
https://www.google.ca/amp/s/amp.red...fps_video_recording/?client=ms-android-google
This is another confirmation. We still have hope! :victory:

early released video, for what its worth.
https://youtu.be/oLByqWyq5Js

Boswell20 said:
It does have 60fps. It must be in the settings that you choose the frame rate. In that video provided, it's just the choice of what quality you want, not the fps.
https://www.google.ca/amp/s/amp.red...fps_video_recording/?client=ms-android-google
This is another confirmation. We still have hope! :victory:
Click to expand...
Click to collapse
The only thing why I didn't buy the 6P, because it was pretty stupid they didn't add this when even mid-range phone have them. On the other hand, I would love to see manual controls on the camera, because every flagship should have them and people who likes photography greatly appreciate this.
uicnren said:
early released video, for what its worth.
https://youtu.be/oLByqWyq5Js
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Click to collapse
" I will say the Image stabilization needs some work"
Looks good indeed, because stabilization usually doesn't work on 4K, but still we can't guarantee that the video was edited or manipulated in any way; we should wait for real reviews and camera tests, because I think is the only good thing this phone has.
:cyclops:

Galaxo60 said:
The only thing why I didn't buy the 6P, because it was pretty stupid they didn't add this when even mid-range phone have them. On the other hand, I would love to see manual controls on the camera, because every flagship should have them and people who likes photography greatly appreciate this.
" I will say the Image stabilization needs some work"
Looks good indeed, because stabilization usually doesn't work on 4K, but still we can't guarantee that the video was edited or manipulated in any way; we should wait for real reviews and camera tests, because I think is the only good thing this phone has.
:cyclops:
Click to expand...
Click to collapse
Phone Arena seem to think that it's one of the first with EIS at 4K, I hope so!
http://www.phonearena.com/news/Goog...apable-of-recording-4K-video-with-EIS_id86368

[Question] Does the OP5T have Widevine L1 certification?

Or will I be forced to keep my Oneplus Two since it can also do L3 (Standard Definition/720x480) DRM video like all the rest of the Oneplus Phones.
Without L1; Amazon, Netflix, VUDU, YouTube TV, and Hulu will be locked to 720x480 resolution. I am surprised that NONE of the reviews even mention video playback, almost like it was intentionally left out.

I've been asking around but no one has answered me yet...
Netflix has stated that devices with a Snapdragon 835 would be able to access HD content, however I don't know if that applies to all devices or only the ones with L1 autorisation.
We really need a 5T owner to test these kind of things.

driverdis said:
Or will I be forced to keep my Oneplus Two since it can also do L3 (Standard Definition/720x480) DRM video like all the rest of the Oneplus Phones.
Without L1; Amazon, Netflix, VUDU, YouTube TV, and Hulu will be locked to 720x480 resolution. I am surprised that NONE of the reviews even mention video playback, almost like it was intentionally left out.
Click to expand...
Click to collapse
The 5T still has the L3 certification. That is confirmed by the Oneplus staff. On the other hand, Netflix says that the stream will be in full HD for all devices with the Qualcomm 835 cpu. I don’t have Netflix myself so i can not check if this is true.

Wow, this would be a deal breaker if I can't view Amazon Video with HD quality.
---------- Post added at 02:19 PM ---------- Previous post was at 02:16 PM ----------
Maybe someone can test it with this app: https://play.google.com/store/apps/details?id=com.androidfung.drminfo

Sadly it comes with L3 only: https://www.android-hilfe.de/forum/...-ueber-amazon-video.855928.html#post-10777775

I got someone on Reddit to run the test and apparently the 5T can only get up to 560p on Netflix, however I think (and hope) that it is just a temporary problem and that it will soon be fixed.

And Amazon (Prime/Instant) Video?

Ockham's Chainsaw said:
I got someone on Reddit to run the test and apparently the 5T can only get up to 560p on Netflix, however I think (and hope) that it is just a temporary problem and that it will soon be fixed.
Click to expand...
Click to collapse
If this is true then the claim about it lacking L1 must be false. It wouldn't go higher than 480p.

xocomaox said:
If this is true then the claim about it lacking L1 must be false. It wouldn't go higher than 480p.
Click to expand...
Click to collapse
Actually it just depends on the video used to do the test: if you use the 4k one your resolution will go up to 560p even on a L3 device, if you use the 1080p test video your resolution will only go up to 480p, just as you said.
I don't know why it does that, but I verified on my L3 Note 10.1 2014 Edition and I managed to replicate these results.

Ockham's Chainsaw said:
Actually it just depends on the video used to do the test: if you use the 4k one your resolution will go up to 560p even on a L3 device, if you use the 1080p test video your resolution will only go up to 480p, just as you said.
I don't know why it does that, but I verified on my L3 Note 10.1 2014 Edition and I managed to replicate these results.
Click to expand...
Click to collapse
Interesting. I don't have any of these services to test this out, but will see if I can find more info on the matter.

It's so annoying, even on YouTube you have to switch to 1080p everytime

Is this issue solved?

OrtizFerrari said:
Is this issue solved?
Click to expand...
Click to collapse
No, nothing has changed: the OP5T is still only L3 and OnePlus doesn't seem to mind that their +$500 "Flagship Killer" can't even play Netflix/Amazon/*insert popular streaming service* in HD.

Ockham's Chainsaw said:
No, nothing has changed: the OP5T is still only L3 and OnePlus doesn't seem to mind that their +$500 "Flagship Killer" can't even play Netflix/Amazon/*insert popular streaming service* in HD.
Click to expand...
Click to collapse
But this is amazing...and no one is saying anything about this...

Netflix/Amazon/YouTube Look pretty HD on my 5T

Willey1986 said:
Netflix/Amazon/YouTube Look pretty HD on my 5T
Click to expand...
Click to collapse
Test it with the "Test Pattern" videos on Netflix and you'll see (let it play for a good 5-10 minutes just to be sure), the 5T doesn't actually have any serious problems with YouTube, it's just that it always defaults to 480p, kinda annoying but that's it.

Pro4TLZZ said:
It's so annoying, even on YouTube you have to switch to 1080p everytime
Click to expand...
Click to collapse
My phone plays videos at 1080p on YouTube. I have it set to auto and if it's available, it plays it.
I'm talking about normal YouTube and not the paid service.

We should make a change.org or something, because this is stupid. The solution is easy but they dont want to implement in the device...So annoying, Oneplus.

OrtizFerrari said:
We should make a change.org or something, because this is stupid. The solution is easy but they dont want to implement in the device...So annoying, Oneplus.
Click to expand...
Click to collapse
If you dont like, then dont buy it. What you think how much oneplus corp even care something derp www-page change.org? Newsflash: they dont care, we dont care.
Just buy samsung or iphone

mumuli said:
If you dont like, then dont buy it. What you think how much oneplus corp even care something derp www-page change.org? Newsflash: they dont care, we dont care.
Just buy samsung or iphone
Click to expand...
Click to collapse
I have one OP5T sir. I bought because its an awesome phone, but I want to watch my series in their full resolution too.
Greetings.

Netflix in 4k HDR

Hi everyone,
I know that Netflix recently sent a list of all compatible phones to support 4k HDR and the Note 10 was listed.
What is weird is the Note 10+ wasn't specifically listed and at the moment no hd on my phone.
Actually looks really bad like when I was watching movies on my PSP back in the day.
YouTube in 4k is just gorgeous so not a problem with the screen.
Can someone confirm this is also the case with them ?
Does anyone have any tips for this ?
Thanks again
Obviously latest updates on phone and apps.

did you check usual troubleshooting?
https://help.netflix.com/en/node/13444

Note 10 doesn't have a 4K screen. Only 2K.

raul6 said:
did you check usual troubleshooting?
https://help.netflix.com/en/node/13444
Click to expand...
Click to collapse
Yes nothing much there unfortunately.
If I had to guess I would say that its maxed out at 720p where as my OnePlus 6t seems to be 1080p.
I know that Netflix is picky about which devices get "HD" content but if the Note 10 doesn't then that's just insane.
How's Netflix on yours ? Do you get the HDR pop-up at the beginning of a video?

No pop about hdr. I just assume it plays in HD when there is a mark on the content.

hotshot646 said:
Yes nothing much there unfortunately.
If I had to guess I would say that its maxed out at 720p where as my OnePlus 6t seems to be 1080p.
I know that Netflix is picky about which devices get "HD" content but if the Note 10 doesn't then that's just insane.
How's Netflix on yours ? Do you get the HDR pop-up at the beginning of a video?
Click to expand...
Click to collapse
How could you tell Note 10+ is not supporting 1080p. I have HD in my movie title. HD can be 1080p.

Maximum resolution is Full HD which is 1080p.
So no issue to play 1080p in netflix.

kraz01 said:
Note 10 doesn't have a 4K screen. Only 2K.
Click to expand...
Click to collapse
To clarify, the Note 10 PLUS has a 2K screen. The smaller Note 10 is just 1080p.

I don't know about 4K, but after the Netflix update of devices I can see the HDR tag on many of the movies and series.
This with Note10+...

I think that it is country depndent

lyzgaard said:
I don't know about 4K, but after the Netflix update of devices I can see the HDR tag on many of the movies and series.
This with Note10+...
Click to expand...
Click to collapse
So you get a pop up when you play HDR content for example?
I only get that on my TV so I doubt it's country specific.
BTW I was saying note 10 but in reality I have a note 10+ with the 2k screen.

So you get a pop up when you play HDR content for example?
I only get that on my TV so I doubt it's country specific.
BTW I was saying note 10 but in reality I have a note 10+ with the 2k screen.[/QUOTE]
No popup but I can see if the series is in HDR on the autoplay trailer screen, same as on my television.
It's HDR, 4K or HD.
You only get the logo your device supports.
Like on this picture:
[https://images.app.goo.gl/n7k53sAiNvvqKoEJ6

hotshot646 said:
So you get a pop up when you play HDR content for example?
I only get that on my TV so I doubt it's country specific.
BTW I was saying note 10 but in reality I have a note 10+ with the 2k screen.
Click to expand...
Click to collapse
As I posted the screenshot before, netflix supports HDR in note 10+.
Did you subscribe for the ultra hd monthly subscription plan? Hdr only available for that plan.
---------- Post added at 12:25 PM ---------- Previous post was at 12:23 PM ----------
https://help.netflix.com/en/node/23939
Note 10 is listed as the device which support hdr

I have had the ultra HD plan since the beginning so yes that's not the problem.
On my TV I get a round pop-up when I play a hdr video saying " hdr video playing"
This is common on all 4k hdr sets !
Besides talking about hdr and 4k I really see the image as crappy (which isn't the case in YouTube)
Like I've mentioned I know that the note 10 has been certified but we are on a note 10 PLUS forum. There is a difference and if Netflix validated the note 10 and not note 10 plus then that could be the problem.
I'll send them a email and report back my findings

I just chatted with netflix help center, they say we could not watch titles in 4K because our device works for 2K, but 1080p HDRs are working flawlessly for me. Should work for everybody

hotshot646 said:
I have had the ultra HD plan since the beginning so yes that's not the problem.
On my TV I get a round pop-up when I play a hdr video saying " hdr video playing"
This is common on all 4k hdr sets !
Besides talking about hdr and 4k I really see the image as crappy (which isn't the case in YouTube)
Like I've mentioned I know that the note 10 has been certified but we are on a note 10 PLUS forum. There is a difference and if Netflix validated the note 10 and not note 10 plus then that could be the problem.
I'll send them a email and report back my findings
Click to expand...
Click to collapse
No, that popup is not common, I have two different Samsung televisions, one Note 10 Plus , my girlfriend has a iPhone 11 Pro and a couple of weeks ago I had a Galaxy 10±.....
None of these devices had a popup saying HDR is playing.
They just play in the best resolution supported by Netflix and the device.

You should check the app setting. As it shows support for hdr.
And you need to make sure the video quality is high.
I don't have uhd plan so I can't test for it.

hotshot646 said:
Hi everyone,
I know that Netflix recently sent a list of all compatible phones to support 4k HDR and the Note 10 was listed.
What is weird is the Note 10+ wasn't specifically listed and at the moment no hd on my phone.
Actually looks really bad like when I was watching movies on my PSP back in the day.
YouTube in 4k is just gorgeous so not a problem with the screen.
Can someone confirm this is also the case with them ?
Does anyone have any tips for this ?
Thanks again
Obviously latest updates on phone and apps.
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Problem resolution. The Netflix App comes pre-installed on Note 10+. Uninstall updates, clear data and disable the App. Then go to the play store and activate the App and press Update. Ready. sorted out.
On my Note 10+ it worked!
:rir:

Note 10+ N975W

No N975W?