GPS - Problem - Galaxy Note II Q&A, Help & Troubleshooting

Hello guys, I have a really big problem from a while. Actually im not shure from when, but I noticed hat when I tired to use Note as navigation. Problem is that then phone find satelites, lock GPS signal for a while and then starting to loosing signal, resarching locking witch interwals around 5 second and finally shut down for a while.... so for job as navigation is not a best option. I was trying to find any kind of hardware bug. I cleane all antena, motherboard, replace even whole parts including putting different motherboard for testing - yeah I know I should make a copy, but changing board was looking a quicker option.
So I get to point when I know it isnt be a hardware problem... so where I should look for a solution?

concretcube said:
Hello guys, I have a really big problem from a while. Actually im not shure from when, but I noticed hat when I tired to use Note as navigation. Problem is that then phone find satelites, lock GPS signal for a while and then starting to loosing signal, resarching locking witch interwals around 5 second and finally shut down for a while.... so for job as navigation is not a best option. I was trying to find any kind of hardware bug. I cleane all antena, motherboard, replace even whole parts including putting different motherboard for testing - yeah I know I should make a copy, but changing board was looking a quicker option.
So I get to point when I know it isnt be a hardware problem... so where I should look for a solution?
Click to expand...
Click to collapse
Hi, this is due to the Broadcom BCM4752 chip used by Samsung and it occurred after 6 april 2019 GPS rollover. Samsung could fix this with fixed firmware, but Samsung didn't, and I guess Samsung won't. Most of the Note 2 series use this chip, and if there is no firmware update, there is no chance but to continue using it with a GPS signal losing problem.
We have discussed this issue in detail before, please read what is written in the thread below, it will help you. :good:
https://forum.xda-developers.com/galaxy-note-2/help/gps-problem-losing-satellites-t3923474

Thanks for such a quick reply, yeah I read it however I was hopping this is not the case... well still my two other devices work without problem, if such kind of problems appear I just reboot them and this resolvr problem. One of those devices work on Jelly Bean android... im wondering if this could be a solution? Anyone check that allready maybe?

Related

[Q] Wifi stuck "turning on" - Galaxy Nexus

Hi all,
I recently sent my GN (Running 4.0.2 stock, yakju build) back to be repaired because my phones wifi stopped working. what happens is that the phone's wifi seems be stuck "turning on", but never actually does. No wifi icon or anything appears. wifi hotspot doesnt work either. I had my GN from about a week after it was released (I'm in australia so that was about the 22nd December), and around the 15th January is stopped working. This issue cannot be fixed with a reboot, a hard reset, flashing stock roms, toggling airplane mode or anything trivial like that, as I (and others) have tried.
Now i have searched a while on google while i have been without my phone and I'm finding this problem is surfacing for other people too. From what i have seen there seems to be a correlation between 4.0.2 and this issue. Also, it seems to happen some time into the phones life; they do not have this issue when first purchased. I am concerned that this may be a recurring issue which surfaces over time, due to a design flaw or some sort of software issue. If so, this problem will start affecting a lot more people. If anyone who reads this has the same problem, could you please post when it started occuring and what rom, build etc (and anything else which may be helpful) you are running so we can shed a little light on this issue. which many more users i am sure will experience. cheers in advance
just incase anyone actually reads this Galaxy Nexus was sent back, and it was found that the printed ciruit board (PCB) needed replacing. More forums have surfaced since i last checked up on this problem so numbers are slowly rising. Once again, post here if you get the issue, we need numbers
Hi same issue i have butni solve i am living in turkey and i use habertürk news and i saw this application make notification wifi turning om.i reset my phone i load factory firmware but nothing happen ...always say wifi turning on...you need to change your system language another still write wifi turning on on screen in eglish and a application cause to this like my haberturk app
Sent from my Galaxy Nexus using XDA
same problem
Hi,
i had the same problem, wifi mac info was not showing anymore on the Nexus. Reboot and factory reset didn't help. Wifi wouldn't come on anymore.
Ask for a replacement, that's the only thing you can do
Can i ask what version of android you guys had? I'm wondering if this is going to be a recurring problem with hardware due to software issues or if it is purely a design flaw (PCB burning out, etc..) Cheers!
I have the same problem which happened last Saturday and it frustrated the hell out of me, i flashed to different versions of OS....didnt help...
restored to factory firmware and didnt backup the pictures and stuff on the phone!! (FML)
and brought it in to Fido on monday to have it serviced....
talking about bad luck...sigh....
they told me the turn around time is 10-15 business days... (N)
will report back once i hear from them
Before the issue happened, did your phone have any other issues? Say heating up while charging or running the WiFi?
I received a device in for repair with this issue and the customer reported it got really hot before the issue started happening. Everything looked fine on the motherboard - the WiFi antennas were intact. Reloading the software did nothing which means it's a hardware issue..
So very strange. I wonder what's causing this.
i remember when my wifi stopped working i was running 4.0.2. I was actually on holidays in Japan at the time and i was wifi hopping quite a lot around the airport (i was walking around and the wifi would go out of range, latch on again... etc) not sure if that had anything to do with it. Hopped on the plane home and i remember i was on airplane mode using an app called colornote. the phone hung pretty hard and i had to pull the battery. rebooted and tried again and after 10 mins, phone crashed again doing the same thing. Got home and the wifi wasnt working. Not sure if any of this had anything to do with it, but maybe. Didnt notice any overheating, but then again i was around snow haha
hi mrmiklepower
just wondering if your phone has been good since you got it back from repair?
i noticed the phone would reboot itself over and over again after i flashed it back to the stock rom. I just called the third party repair shop that my carrier sent the phone to, they told me its still being fixed.
Oh i hope they will return me my phone soon.
My phone is actually still being repaired also. It's been a total of 2 months since i sent if back! they contacted me and all i know so far is that the phones PCD needed replacing. when my phone arrives i will update as soon as i can. should receive it sometime this week, but its not certain. the majority of my ownership of this phone has been me waiting for its return
Holy mother of lord...
I actually called the third party repair shop that my carrier uses to check on the status of the repair. And they told me its actually In quality control which means the problem was fixed and they're just testing it before they send it back to the store where I brought the phone too. Hoping they'll send it in on Monday so I can either pick it up on the day of or the next day.....keeping my fingers crossed.
Will keep you posted on the status of it too.
Sigh
Ok I got my phone back today.
on the reference sheet I got from the repair shop
it states REPLACED PBA, BGA Failure
I looked it up online and PBA means Printed Board Assembly
which probably means the motherboard was defective and had to be replaced.
and now the phone is working fine. So i guess when this phone was made, there were some flaws with the motherboard on it, thus causing this problem.
Anyways, I hope this information helps with others who experience the same problem
Thanks for letting us know! O got mine back today with the same thing. So looks like there is no way of fixing besides sending it back. Good luck to anyone else who gets this problem
Sent from my Galaxy Nexus using xda premium
So it seems there's no fix for this?
I've been doing some research and it doesn't seem anyone can fix this.. I tried reflashing, wiping every possible thing, etc.. even flashing the stock software via odin. Still no luck.. It seems that we are indeed stuck with sending it back in for a supposedly defective part which seriously blows.
My other question is.. you guys who already received your phones back, did anyone end up with the problem again?
PLEASE if anyone knows how to fix this.. chime in!!!
I had an issue similar to that with my transformer and to fix it I just flash a new kernel im not sure itwill fix the problem for you but it's worth a try
Sent from my Galaxy Nexus using xda premium
Since getting my phone back the problem has not occurred again. I don't think there is anything that can be done as a component needed to be changed apparently. Good luck :/
Zeon45 said:
I had an issue similar to that with my transformer and to fix it I just flash a new kernel im not sure itwill fix the problem for you but it's worth a try
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Thanks, when returning to stock it flashes a new kernel. Also tried it again for the hell of it with faux's kernel, still no luck .
This sucks! This very same thing happened to me yesterday! I Odined back to stock.. no luck! Now after finding this thread, it looks like a hardware issue! That blows! I'll have to give Sprint a call tomorrow!
Hmm sucks to hear it's still cropping up around the place, I heard someone say this issue entered quality control. But anyway, if it helps I've had my phone back for about a month and a bit and its still going strong. hopefully it doesn't happen again though. good luck, hopefully it won't take too long for your phone to come back!
Hi,
I'm with Telus in Canada and had the exact same problem and had my GN repaired. It took only 2 weeks and I just got my unit back. I had already read a lot online about this issue so I asked the Telus rep to tell me what the issue was. She told me that the report states that the board was replaced. This is definitely a hardware problem. I'm hoping that the new board doesn't have this problem and my phone won't need to be repaired again,
I run 4.0.1 on my phone. Telus hasn't released an update yet. I was going to update mine by switching to yakju, but that's when I noticed that the wifi is not working and I thought it's not a good idea to change the stock ROM.

[Q] I have the grounding issue (bad screen sensitivity)

Hi everybody! I have been reading here that some people had this issue, but I don't see how they solved it. I've had this issue since the beginning.
Basically, screen sensitivity is very bad when the device is unplugged, only when it's plugged in or holding it with both hands it responds correctly.
This is a problem for me, because for studying, i put the a100 on its stand case, and only need one finger to slide a word or ppt. With this grounding issue, i have to touch the a100 with both hands to make it react properly, it's very annoying and uncomfortable.
Should I take it to the technical support? it's a hardware problem? I tried the build.prop from crossix and still the same. And tried the recalibrate.apk without any success. I don't know what else I can do.
I'm still in guarantee, i'm thinking seriously to take it to SAT. But i have unlocked bootloader, how can i revert it? How should i prepare the device to keep manteining the guarantee?
people who sent the a100 to SAT with this problem, it was solved?
thanks, I really need a fix for this
I have installed the official ICS rom and now it seems locked again, and I'm not root anymore. I think it's prepared for SAT, so I've called acer technical support, they will take the tablet for repair on tuesday 15.
I will post the results when they send it back to me, if someone is interested.
Did you try it after the update to ICS? the OTA ICS updates did wonders for the sensitivity of most of our tabs.
Yes, this is happening since the beginning when I bought the tablet with honeycomb, and still happens in ICS. Let's see if the technical support can fix it! because I really love this a100 thanks!
it makes any difference to upgrade by OTA or by flashing the rom that's here? I have flashed ICS, not by OTA
Is your build .14? That's the one that seems to fix the touchscreen problems.
I have had the touchscreen issues since day one also. Same issues, works fine without a case in two hands, one handed or laying it on a table/couch the screen is jumpy, random touches, and glitchy multi-touch. I've run 3.2 gen2, ICS .014, and ICS .017. I've even popped it apart looking for something simple (and to take a look at the wifi antenna), but nothing obvious found. I would have to guess it is a manufacturing defect.
jakob95 said:
Is your build .14? That's the one that seems to fix the touchscreen problems.
Click to expand...
Click to collapse
Yes it's that build (downloaded from the russian link)
This happens also in the a100 of my uncle. He has not yet the build .14, but I'm starting to think this build won't work to fix that.
I thought this build would fix the problem, but...
I want to believe it's a problem with some tabs and I had bad luck, and that technical support will fix it.
I've made this video showing the problem.
http://www.youtube.com/watch?v=yIGnXT22vhA
Definitely a problem with your tablet, mine is perfect.
I have similar problem but not bad us yours .. but iam out of luck because i buy it from ebay with no gurantee
I will send it tomorrow, we will see what happens xD
today my dear tablet have been sent to be repaired. I hope it will be with me soon again! xD I'll keep informing!
I've just received an email saying that my tablet is repaired! they will send it to me in the next days, very fast! I don't know if this is good or bad... xD
aishaz said:
I've just received an email saying that my tablet is repaired! they will send it to me in the next days, very fast! I don't know if this is good or bad... xD
Click to expand...
Click to collapse
Well about all I can do is wish you good luck buddy
I just got a refurb off of ebay and it has a 90 day warranty thru Acer, and the fella I purchased it from.
I am not having any issues with the screen even using the stylus they sent with it.
I tried the stylus to see what the hype was with a stylus and found it to be just that hype.
Do you have any type of screen protector on your tab?
Sometimes certain ones can cause issues.
If your device is under warranty I would let them fix it.
yes I have a screen protector, but the issue is there even without it.
I will tell you when i recover my tab and see if it's fixed xD
yea its the device itself i had problems with mine.. it had become completely unresponsive after i rooted it and installed ics i sent it back to the factory took almost a month and got a new one i suggest u do the same
How do I get a new one? today I have received mine and the problem doesn't seem fixed I wonder what they did to think it was resolved
aishaz said:
How do I get a new one? today I have received mine and the problem doesn't seem fixed I wonder what they did to think it was resolved
Click to expand...
Click to collapse
To be honest I didn't think the problem would be resolved. Contact them again and tell them the problem is not resolved; I'm sorry to say this seems like a design issue.
On the other hand, maybe you are being overly critical? My tab works well, but if I want to make the touchscreen seem less than perfect, then I would have no problems doing so. However, in practice this is a non-issue, and I have not had a problem with either my previous tab (which I sent back because it stopped charging) or my current tab (which I've had for 5 days). Of course, this is after upgrading them to official ICS releases.
I don't think I'm being critical, the fact that I can't slide a document properly without having to hold the tab with both hands is very very annoying for me, since I want it to study and the idea was to keep the tab in a stand in the table and touch it only for sliding for example. I stopped using it for this purpose due to that.
Moreover, my mother has another cheaper tablet and tactil control works so much better... In the same situations that my tab. I envy her for that, cause my tab is over 200€ more expensive and it's suposed to be better xD
I have an exam today, i will try to find time to call acer to tell them the problem is not solved.

[Q] Note 2 won't Turn On WiFi or Bluetooth Settings

I tried toggling it on after the 4.1.2 update, but it won't let me the upgrade was done through OTA and carrier is Fido. Same thing with Bluetooth. It just toggles back to off on it's own.
Any help or suggestions? I'm thinking of restoring it to factory. I'm enquiring for my mom's boyfriend. He does have SuperSU installed but I don't think it's rooted because I'm pretty sure he won't know how to do that. Could this be causing the program?
He's thinking about going back to the iPhone which in my opinion would be a huge mistake after witnessing the note 2 for power myself haha.
Just tried doing a Factory Reset to no avail. Still toggling from on (for a brief second) back to off.
Re flash stock firmware.
Sent from my GT-N7100
UtkarshGupta said:
Re flash stock firmware.
Sent from my GT-N7100
Click to expand...
Click to collapse
Yeah that was going to be my next step, but then downloading the Firmware is going to take forever. I am thinking about flashing a Custom ROM so it will remove the bloatware with it. I'll update the thread when I get a chance.
EDIT: I was so smart yesterday that I flashed Stock Restore by accident and now I have to use someone's computer to flash CWM back into it or Unroot the phone...It was such a dumb mistake.........
Very well known to me issue...
1. Never attempt to undervolt Note 2, especially on low clocks. Don't play with RedPill kernel. Use stock, Adam or Perseus.
2. Flash stock 4.1.2
3. Shutdown, remove SIM, battery and SD card.
4. Press and hold the Power button for 30+ seconds (I used a full minute).
5. Insert the battery only, power on and try to enable BT and WiFi.
6. If succeeded - shutdown, insert SIM & SD, reassembly and power on. Verify again.
If not... you may try again or go to servicemen.
7. Later you can flash a custom ROM but beware of kernels and especially undervolt.
P.S. My old trusty Motorola Atrix doesn't like undervolt too. It looses BT...
Thanks man. It is super weird though because I don't think he had it rooted and I checked the Kernel that he had installed it showed it was the stock kernel. I will keep that in mine. I was also wondering and this maybe a newbie question. But n7100 can only flash stock n7100 4.1.2? I just find downloading the firmware will take forever.
Thanks for all your help guys. Will jeep you both updated.
Sent from my SGH-T889V using xda app-developers app
Any update?
My t889 have the exact same problem. Wifi and bluetooth won't switch on.
my galaxy note 2 does the same thing
I just purchased it and went to turn on wi fi to download apps quicker and it goes to on for a second....then just goes off. Same with bluetooth option.
wifi can't turn on as well as bluetooth
hello,
has anyone solved this problem? just came back form work today and try to turn on wifi but failed to do so. Please help...thanks in advance.
Thanks man
Thanks man
Same Problem with WIfi and Bluetooth
I experienced the Same issue sometimes when i removed my battery i can turn on my WiFi and Bluetooth but after a couple of days the Wifi and Bluetooth can't turn on again. Anyone already fixed this issue?
The back cover serves as the Wifi antenna. When you open the back lid, the two gold prongs on the upper right are the connections to the back cover (antenna). Make sure the contacts are clean and the back lid is attached completely. When insufficient contact is established, wifi will not turn on.
HTH
~Gary
zenmonster said:
The back cover serves as the Wifi antenna. When you open the back lid, the two gold prongs on the upper right are the connections to the back cover (antenna). Make sure the contacts are clean and the back lid is attached completely. When insufficient contact is established, wifi will not turn on.
HTH
~Gary
Click to expand...
Click to collapse
This is NFS antenna. Seems having nothing to do with GHz range internal antennas.
Anyway will do no harm to have it properly attached.
muz4 said:
Any update?
My t889 have the exact same problem. Wifi and bluetooth won't switch on.
Click to expand...
Click to collapse
Use a custom Rom like the jedi x 17 or jedi master 16.
Sent from my SGH-T889 using xda app-developers app
tenchu167 said:
Use a custom Rom like the jedi x 17 or jedi master 16.
Sent from my SGH-T889 using xda app-developers app
Click to expand...
Click to collapse
Won't fix it as I've used both Jedi Master and Jedi X ROMs before reverting to rooted stock (which I'm still using) and the issue persists.I think this is a hardware issue.
jaekidd1012 said:
Won't fix it as I've used both Jedi Master and Jedi X ROMs before reverting to rooted stock (which I'm still using) and the issue persists.I think this is a hardware issue.
Click to expand...
Click to collapse
Verify with the Carbon ROM maby solve something
Sent from my SGH-T889 using XDA Premium 4 mobile app
Same problem over here
My problem has been on going since I bought thee damn thing
I bought it from someone for $500 back in April. The guy I bought it from must have been some sort of genius or something because every freaking repair place and computer places, in Tulsa, OK, have absolutely no idea what the guy that I bought it from did! I remember it had a custom ROM I think it was Jedix..sorry I am a noob and a girl at that :/
I have spent countless hours reading forum after forum to no avail.
So the guy that I bought it from asked me if I wanted regular 3g/4g speeds and wifi or fast internet speeds everywhere and no wifi. I, assuming that I could easily just turn wifi back on with the flip on the button, told him that I wanted fast internet and no wifi. I get home and try to flip wifi back on and nothing! Also no bluetooth. I was in contact with the guy that I bought it from and he did try to walk me through turning the wifi/bluetooth back on. He said it was simple..He had me wipe the cache, wipe the kernel, something to do with qual comm settings..blah blah I do not remember because it was months ago and so many things have been done to it since then. I shortly lost contact with him. If I am within 2 feet away from my router I can pick up great wifi but 3 feet away or further I am s.o.l. I can pick up a real weak connection in public places like my college or a hospital. I have paid every phone repair place and computer store here in Tulsa to try to fix it. They all do the same thing, just restore it with the exception of the last place that I took it to..they tried to but an older version on it thinking wifi/bluetooth had something to do with version it was on.
Please do not tell me that this is a hardware issue!- I have read countless forums and have read that I am not alone with this issue. It does however not look promising because I have never read of anyone fixing this issue. I have read things about it being the radio etc etc. I firmly believe that this is a software/programming issue however the people that I have seen this happen to never got it fixed..they eventually just gave up and bought new motherboards or new phones entirely. With that being said a motherboard could be a possibility..any ideas on how much a new motherboard cost? Sorry for being sooo long I am just so frustrated. This is such a beautiful phone and I have never gotten to fully take advantage of all of its capabilities because of this.
WIFI Bluetooth fix
Hello, I´ve also tried everything software related to no avail. So I finally disassembled the device as shown in videos found on youtube or elsewhere.
Google it!!
Reconnected the wifi chip. Turned the the device on and....wifi and bluetooth worked strongly!!! That fixed it for me!!
To be clear: I just took the screws and the plastic piece that covers the motherboard (Bee careful and patient and use the right tools!!). Then disconnected and reconnected the connector of the wifi chip, which is located right next to the lower volume button, on the board. It´s the only cable showing.
I´ve seen this problem on laptops, because of overheatin issues related to bad mainboard design, but I cannot be sure in this case without further testing.
I´ll see how long this fix lasts and I´ll keep posting.
wclub3 said:
Hello, I´ve also tried everything software related to no avail. So I finally disassembled the device as shown in videos found on youtube or elsewhere.
Google it!!
Reconnected the wifi chip. Turned the the device on and....wifi and bluetooth worked strongly!!! That fixed it for me!!
To be clear: I just took the screws and the plastic piece that covers the motherboard (Bee careful and patient and use the right tools!!). Then disconnected and reconnected the connector of the wifi chip, which is located right next to the lower volume button, on the board. It´s the only cable showing.
I´ve seen this problem on laptops, because of overheatin issues related to bad mainboard design, but I cannot be sure in this case without further testing.
I´ll see how long this fix lasts and I´ll keep posting.
Click to expand...
Click to collapse
joining the little troubled club :crying:
has it helped?
i loath to open the device otherwise...
gurila said:
joining the little troubled club :crying:
has it helped?
i loath to open the device otherwise...
Click to expand...
Click to collapse
It worked for a day and now it´s back to the same....To my understanding this is a hardware problem with the wifi/bluetooh chip.. I´m looking for the brand and model of the chip to see if I find it on Amazon so I can replace it.
wclub3 said:
It worked for a day and now it´s back to the same....To my understanding this is a hardware problem with the wifi/bluetooh chip.. I´m looking for the brand and model of the chip to see if I find it on Amazon so I can replace it.
Click to expand...
Click to collapse
any of these look like what ur looking for: (note 2 lte section)
http://stellatech.com/articles.php?lang=en&cid=10580
???
or maybe in the note 2 section?
http://stellatech.com/articles.php?cid=10552
BT antena
http://stellatech.com/samsung-gt-n7100-galaxy-note-2-bluetooth-antenna-(grey),a,en,813242.html
WIFI modul
http://stellatech.com/samsung-gt-n7100-galaxy-note-2-wifi-ic-module,a,en,813165.html

p600 wifi turning off on of on off on....

Ok this started last night, tablet has been working flawlessly for the last 6 months or more.
What happened was, I wasn't able to use the Internet. Just wasn't working. And every 20 seconds or so it would flash up at the bottom of the screen "connected to (my router)".
So I turned wifi off and on, which usually fixed connection issues, but didn't help. I also restarted router, even though my computer and my phone isn't having any issues.
So then I went to the wifi settings screen to see if there was any way to reset networks. What I saw was this:
If i turn wifi toggle on and watch the screen, it would scan for networks, find the list... Couple seconds pass... Then the toggle would switch itself off and back on! And then it would start looking and finding networks again, and then off and on, and etc etc.
I have tried a factory reset and cache reset.
I have also downloaded the 4.4.2 stock rom and installed using odin for a totally new install.
Still does it.
Any suggestions? Seems very strange. It's under warranty but it seems like an odd hardware fault, seems more like software but I dunno.
Help me xda, you're my only hope.
I've been searching the Internet all day trying to find someone else havin this problem... But I seem to be the only one. And noone seems to have any suggestions.
At the moment I'm having to consider a warranty dispute, but that means however many days/weeks without the tablet which I use on a daily basis.
Not ideal Samsung.
nirurin said:
I've been searching the Internet all day trying to find someone else havin this problem... But I seem to be the only one. And noone seems to have any suggestions.
At the moment I'm having to consider a warranty dispute, but that means however many days/weeks without the tablet which I use on a daily basis.
Not ideal Samsung.
Click to expand...
Click to collapse
Hey. I had the EXACT same problem. Even made a video of it and showed it to the service point personell. Turning on off on again and again, it also displays in the settings the switch just switches itself without any action of mine. It was a hardware defect. send it in and get a new one, better than being annoyed by it. Mine did it on a 5-10sec interval length...
Keks1234 said:
Hey. I had the EXACT same problem. Even made a video of it and showed it to the service point personell. Turning on off on again and again, it also displays in the settings the switch just switches itself without any action of mine. It was a hardware defect. send it in and get a new one, better than being annoyed by it. Mine did it on a 5-10sec interval length...
Click to expand...
Click to collapse
Yeh mines probably every 5-10 seconds...
So this is definitly a hardware fault? In which case I'll have to get in touch with john lewis and hope they will do an exchange in store. If it involves having to send it off to samsung and waiting for it..
Anyway thanks for replying to the question, shame it wasn't better news haha!
nirurin said:
Yeh mines probably every 5-10 seconds...
So this is definitly a hardware fault? In which case I'll have to get in touch with john lewis and hope they will do an exchange in store. If it involves having to send it off to samsung and waiting for it..
Anyway thanks for replying to the question, shame it wasn't better news haha!
Click to expand...
Click to collapse
yeah sorry to be the one to tell you this is a faulty device but it seems like this unit ain't free of errors and there quality control is somewhat sketchy.
Which android version are you running? I am asking because I run kitkat and also have relatively ****ty battery life. I use it for university so I have the screen on and write notes during lectures. Usually it lasted 7-8hours but for about a week or two it now only lasts 4-5 hours of screen time which is really ****ty.
I read somewhere that this might be a motherboard issue and if it is it might be somewhat corellated to our wifi problem. In my case they replaced the wifi module and gave me back my "old" device but this is having bad battery life so I am thinking about sending it in (again). I did however root so I would have to make use of the warranty provided by the seller, not samsung itself, since my knox is tripped.
(in Germany the sellers also must provide 6months - 2 years of warranty and there was a judgement in Europe that rooting must not have any influence on wether your device still is under warranty or not. sadly this only applies to the warranty provided by the seller, not the manufacturer)
Is your BT on and are you connected to a 2.4 GHZ network?
If so, turn off BT
I get random WiFi disconnects and reconnects from 2.4 GHZ networks when BT is on but not connected. Though, Ive never noticed the wifi switch going off and on.
I am running 4.4.2 or whatever, kitkat anyway.
Bluetooth is off, I never use it on my tablet. I dunno what network type I'm running, might be N or might be B/G, but whatever it is it what it has been for months as I havent changed any router settings lately.
I have restarted the router twice already in case this was a network problem, but the network wouldn't cause the wifi to toggle off and on, it would just cause disconnects etc. Least I assume so. I may try this just in case but like I said the network type hasn't changed lately
John Lewis are saying they won't exchange it, it will have to be sent off to Samsung for "repair". Meaning I'll probably get sent back a refurbished second hand one with a dodgy light bleed screen, as I expect they have hundreds of those lying around now.
Oh and it'll be up to 28 days. For a premium and expensive device that's less than 6 months old this just isn't good enough.
nirurin said:
John Lewis are saying they won't exchange it, it will have to be sent off to Samsung for "repair". Meaning I'll probably get sent back a refurbished second hand one with a dodgy light bleed screen, as I expect they have hundreds of those lying around now.
Oh and it'll be up to 28 days. For a premium and expensive device that's less than 6 months old this just isn't good enough.
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Click to collapse
I had mine replaced as well but dont remember wether I got a new one or just my old one repaired... should have written down the IMEI I guess :-/
you're from Bristol, don't the EU rights apply there? If so your retailer should be obliged to replace or repair the device.
http://forum.xda-developers.com/showthread.php?t=1998801
Anyways my replacement was done through Samsung and it took 6 days. But then again idk differences between UK and Germany...

Nexus 5x screen not working. Display changed ,same issue

Hi All,
This is my nexus 5x. Phone is working. But nothing on display. I have replaced a working display as well ,same issue. Anyone to help me?
Hi, I have the same issue, did u find any fix?
Alizpk said:
Hi, I have the same issue, did u find any fix?
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Click to collapse
not yet brother. I'm really disappointed with this issue Is this happened to you after update to Android O? What did you try?
I don't know the fix for this. I just kept my phone is my drawer for a few months and when I took it out, it was fixed.
Although I did note 1 thing - The display had started to show white noise as soon as it became hot. I had to keep it on a cold plate to make it normal again. The only thing I can recommend is putting it in fridge or something and then turning it on. Listen to me at your own risk. I ain't no mobile fixer, but just a random guy.
AngelousJi said:
The only thing I can recommend is putting it in fridge or something
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Click to collapse
That's literally the biggest no-no with electronics.
When you can't repair something on your own, you would usually seek out a person who can and, eventually, pay for the repair. You do not ask for possible solutions which you would probably not be able to perform on your own.
shhnedo said:
That's literally the biggest no-no with electronics.
When you can't repair something on your own, you would usually seek out a person who can and, eventually, pay for the repair. You do not ask for possible solutions which you would probably not be able to perform on your own.
Click to expand...
Click to collapse
This certain advice is being given everywhere. (Even I'm a bit skeptical on this). On that repair thing- I literally asked every single repair guy in my local city and not a single one could fix it. This nexus had just become my tinkering toy so I had nothing to lose. If anyone still has the value for it, please take it to your repair guy.
I think this is the same issue that I have. I talked to Larry from India at Google. He had the same issue with his phone and LG was fixing the issue for his phone. He said it was a connector from the board to the screen.
So he hooked me up with LG. I talked to Holly and she sent me an label and repair under warr. They extended their normal warranty. LG previously fixed the bootloader issue by replacing the motherboard, so this issue may have been caused when they fixed the phone. May want to try contacting LG, see if it helps.
Hi, i have the same issue on my Nexus 5x. did you find any solution?
This is the second time happened to my Nexus 5X. but it fixed with no reason after about 3-4 days i put into drawer.
then this happen again since last night.
Did you try to clear the delvik cache or something via recovery mode?
sorry for bad english
This is the bootloop of death. Check on the forum for further informations

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