Lock Screen unlocking problem guys, screen is unresponsive for 3 seconds. - Samsung Galaxy S20 / S20+ / S20 Ultra Questions &

after each lock when i turn the screen on with double tap or power button screen is unresponsive for good 3 seconds. This started happening after the latest camera fix update. When if i use aod and use the fingerprint through the aod this doesnt happen. tried reboot and factory reset with fresh install (no backups) tried safe mode. Same thing happens.
S20 plus exynos.

Yup happening to me too (s20+ exynos). For me the time of unresponsiveness is around 1-2 seconds. Happened after the latest update.

Yes, have been facing the same issue since "ATCH" update.

Yeah has been driving me nuts. Same problem.

I'm surprised this isn't gaining more traction? Can't be the only few experiencing this!?

Glad to see it's not only my device. Waiting for fix.

I have similar situation

I'ne noticed the same after the last update.

Chris_c81 said:
Yeah has been driving me nuts. Same problem.
Click to expand...
Click to collapse
Seriously when it happens(which it does like 90% of the time i wake the screen) i feel like i'm using a cheap 100$ phone and not a 1000$+ flagship.
Chris_c81 said:
I'm surprised this isn't gaining more traction? Can't be the only few experiencing this!?
Click to expand...
Click to collapse
This. I'm afraid if it goes unnoticed by samsung we may have to face this issue for longer.
BTW any user here with Snapdragon that has this issue. Or is this exynos only ?

anfederin said:
I have similar situation
Click to expand...
Click to collapse
Mine is Exynos

sjandroiddeveloper said:
Seriously when it happens(which it does like 90% of the time i wake the screen) i feel like i'm using a cheap 100$ phone and not a 1000$+ flagship.
This. I'm afraid if it goes unnoticed by samsung we may have to face this issue for longer.
BTW any user here with Snapdragon that has this issue. Or is this exynos only ?
Click to expand...
Click to collapse
Is there any channel to communicate this bug to Samsung? Anyone know?

Chris_c81 said:
Is there any channel to communicate this bug to Samsung? Anyone know?
Click to expand...
Click to collapse
There is an app called samsung member where you can send error reports. I have already done it, its currently under review. I suggest everyone affected to do it.

sjandroiddeveloper said:
There is an app called samsung member where you can send error reports. I have already done it, its currently under review. I suggest everyone affected to do it.
Click to expand...
Click to collapse
Seems like a pertaining issue for Note 10 Users too. They found a trick and seems it works better now. Can you try this and let me know if it works better?
turn off the battery optimized for apps: com.samsung.android.biometric.
Go to Settings>Apps>Select "Special Access" from three dot menu>Optimise Battery Usage>select All from drop down menu>Search for "com.samsung.android.biometric"> Turn it off and Restart.
Click to expand...
Click to collapse
Report back if it works? I didn't check it yet because, I'm on root and didn't update it yet. (G985F/Exynos)
Original Thread
Credits to @wj_johnson

eaglerazor123 said:
Seems like a pertaining issue for Note 10 Users too. They found a trick and seems it works better now. Can you try this and let me know if it works better?
Report back if it works? I didn't check it yet because, I'm on root and didn't update it yet. (G985F/Exynos)
Original Thread
Credits to @wj_johnson
Click to expand...
Click to collapse
Did accordingly as above.
For a moment it felt like the issue is resolved!
But after checking several times I can confirm the issue still exists.

eaglerazor123 said:
Seems like a pertaining issue for Note 10 Users too. They found a trick and seems it works better now. Can you try this and let me know if it works better?
Report back if it works? I didn't check it yet because, I'm on root and didn't update it yet. (G985F/Exynos)
Original Thread
Credits to @wj_johnson
Click to expand...
Click to collapse
Unlock is now super faster. Issue is completely gone. Thanks [emoji4]
Sent from my SM-G986B using Tapatalk

verynuclear said:
Unlock is now super faster. Issue is completely gone. Thanks [emoji4]
Click to expand...
Click to collapse
While using the sidekey and turning off and on the screen and checking consecutively, the unresponsiveness persists in mine.

Virgo_Guy said:
While using the sidekey and turning off and on the screen and checking consecutively, the unresponsiveness persists in mine.
Click to expand...
Click to collapse
Have you restarted the phone? It didn't work until I restart mine.
Sent from my SM-G986B using Tapatalk

verynuclear said:
Have you restarted the phone? It didn't work until I restart mine.
Click to expand...
Click to collapse
Ofcourse I did. In fact restarted one more time since it didn't resolve after the first restart, post disabling the optimization.

eaglerazor123 said:
Seems like a pertaining issue for Note 10 Users too. They found a trick and seems it works better now. Can you try this and let me know if it works better?
Report back if it works? I didn't check it yet because, I'm on root and didn't update it yet. (G985F/Exynos)
Original Thread
Credits to @wj_johnson
Click to expand...
Click to collapse
I did this already and while it feels like fingerprint is faster, unfortunately this is a screen issue. You see if the screen is off and i put the finger in the correct spot it always scans my finger without any lag. The issue is occurs when -
a) I have unlocked the phone using above way, then the screen becomes unresponsive right after unlocking.
b) The screen is off and i either press the power button or double tap to wake, then the screen will be unresponsive and its during this time the fingerprint scanner doesn't scan (because the scanner doesn't know it needs to scan since the touch is unresponsive)
so TL;DR its not a FP scanner issue.

I am quiet sure Samsung is already addressing this issue for next update.

Related

[problem] CM11 Black screen ISSUE {c1905}

Hello everyone. I've just installed few CM11-based roms (MIUI and AOKP) and noticed a strange thing. When I am just locking my phone and trying to unlock it after a while, screen doen's wake up. It just stays black and there is no reaction for power button. I have to reboot my phone by removing battery so that is really annoying. Stock was working fine, i hadn't notice anything like that. Anyone know the solution?
Mardrom said:
Hello everyone. I've just installed few CM11-based roms (MIUI and AOKP) and noticed a strange thing. When I am just locking my phone and trying to unlock it after a while, screen doen's wake up. It just stays black and there is no reaction for power button. I have to reboot my phone by removing battery so that is really annoying. Stock was working fine, i hadn't notice anything like that. Anyone know the solution?
Click to expand...
Click to collapse
Violently press the button over and over. It worked for me.
Sent from my awfully named device.
RedLedLight said:
Violently press the button over and over. It worked for me.
Sent from my awfully named device.
Click to expand...
Click to collapse
I found another solution i think. I just set up minimal CPU freq. over 400mhz and it's working fine. At least under the charger. You have to press it every single time or once and it's working fine then?
E: Without charger the same issue. Not solved.
I have the same problem and I think it has something to do with the proximity sensor.
Sounds interesting. Why do you think so?
Btw. I don't know why but I am happy that I am not alone with this problem.
Because:
Proximity Wake-Up support – prevent accidental wake-up of device by checking to see if proximity sensor is blocked (eg. Device is in a bag or pocket).
Click to expand...
Click to collapse
I think, here is some XPM bug. Just my thought
lookynator said:
Because:
I think, here is some XPM bug. Just my thought
Click to expand...
Click to collapse
What do you think about checking older version of miui then? I mean v4 or something...
Mardrom said:
What do you think about checking older version of miui then? I mean v4 or something...
Click to expand...
Click to collapse
I've never tried.
lookynator said:
I have the same problem and I think it has something to do with the proximity sensor.
Click to expand...
Click to collapse
Hello, I have the same issue on SGS3 with CM11 M11 (M10 too). Have U found some solution for that ?
Dik

[Q] Touch Key duration bug - lights stay on when set to stay off

I've a SM-T700 Tab S 8.4 running lollipop, and I've recently noticed a bug. I don't know if it's new since the lollipop upgrade, but I didn't notice it before.
I often use it to read in the dark, so I turn the brightness down and set the touch keys to never light up. However, after a while the lights come on and stay on until the setting is altered again.
Anyone else getting a similar issue?
Hi! I think it's a common bug. I have the same problem and read that many people have it.
I'm not aware of any permanent solution, so for now i keep mine at 1.5 seconds (I'd prefer them off, but thats the best I could find!)
PS: Sorry for my English!
No need to apologize. Your English is perfect.
Sent from my SM-N900V using XDA Free mobile app
If the problem's widespread, what devices/ROMs has it been seen on? Is it Galaxy-specific, I wonder.
Same issue here
rosyatrandom said:
I've a SM-T700 Tab S 8.4 running lollipop, and I've recently noticed a bug. I don't know if it's new since the lollipop upgrade, but I didn't notice it before.
[....]
Anyone else getting a similar issue?
Click to expand...
Click to collapse
Same problem here, only on mine the only way I've found to turn them off once they come on is to restart the device. What a hassle.
I have the same problem, regardless of what I set the duration to. It never did this under Kitkat.
Mythra said:
Same problem here, only on mine the only way I've found to turn them off once they come on is to restart the device. What a hassle.
Click to expand...
Click to collapse
yeah same here, only fix I found was a reboot. think I flashed the Brazil version.
nismofreak said:
yeah same here, only fix I found was a reboot. think I flashed the Brazil version.
Click to expand...
Click to collapse
Hi! I have same problem with Brazil version also.
Might it be related to that version only?
pantezuma said:
Hi! I have same problem with Brazil version also.
Might it be related to that version only?
Click to expand...
Click to collapse
could possibly be... anyone with this issue not on the Brazil version?
Yes, same problem here with my new Samsung Tab S 8.4 SM-T700, stock 5.0.2
Putting it to 1.5 secs is the best I can do for now. I'm looking around on the app store to see if there's a different app to control this that might work (aside, the Galaxy S6 came with no way to turn these off and you have to use a separate app to do this).
nismofreak said:
could possibly be... anyone with this issue not on the Brazil version?
Click to expand...
Click to collapse
Mine is stock US (or whatever the official region is).
Mythra said:
Same problem here, only on mine the only way I've found to turn them off once they come on is to restart the device. What a hassle.
Click to expand...
Click to collapse
No need to restart/reboot, for me if I change the setting to something else (e.g., 1.5 secs etc) and then back to OFF it'll work for a while before it stays on permanently again.
levon9 said:
No need to restart/reboot, for me if I change the setting to something else (e.g., 1.5 secs etc) and then back to OFF it'll work for a while before it stays on permanently again.
Click to expand...
Click to collapse
I tried that with mine... won't work: no matter what I change the setting to they just stay on until I restart the device. I created a ticket with Samsung support last week, but no response from them so far.
Ah .. ok, that's interesting, thanks for sharing. Hopefully Samsung will issue a fix in the next update. Nice tablet otherwise.
I'm sure most, if not all, knew this, but it is definitely a software issue. I flashed CM 12.1 the other day and the touch keys stay off. Perhaps someone can look into the stock firmware and see if there's a way we can fix it ourselves?
Hey guys, I've had the same bug since upgrading to Lollipop and I found out it seems to be a bug with the power saving mode. If I turn it off, the bug stops happening. I'm also testing power saving mode with the "turn key lights off" option unchecked, and it seems to be working ok. This option can be found under settings, power saving, restrict performance.
I'll keep testing. If anyone tests it too please reply with your findings!
giancian said:
Hey guys, I've had the same bug since upgrading to Lollipop and I found out it seems to be a bug with the power saving mode. If I turn it off, the bug stops happening. I'm also testing power saving mode with the "turn key lights off" option unchecked, and it seems to be working ok. This option can be found under settings, power saving, restrict performance.
I'll keep testing. If anyone tests it too please reply with your findings!
Click to expand...
Click to collapse
I never use power saving mode, because I'm almost always near a charger, and I also had this issue. I don't think power saving mode has much to do with it. Not directly, at least.
Hi, I'm not using power savings mode, but have the same problem, so I'm not sure this mode is a factor (at least a sole factor).
Hi to all.
Somenone previously suggested this app:
https://play.google.com/store/apps/details?id=com.notquiteinsane.galaxybuttonlights&hl=en
I've been using it with and without power saving mode for 4 days and so far so good.
pantezuma said:
Hi to all.
Somenone previously suggested this app:
https://play.google.com/store/apps/details?id=com.notquiteinsane.galaxybuttonlights&hl=en
I've been using it with and without power saving mode for 4 days and so far so good.
Click to expand...
Click to collapse
Hi,
I suggested this app earlier upstream, however, it ended up not working for me. Not sure how it's working for you, but happy it is. (FWIW, I never use power savings)

!! 7 attempts at swiping up !

Maybe it's just the screen protector, I know I've read some stuff about the screen protector and people rooting and flashing something, but I swear this thing doesn't respond to my touch. I'm on Android p DP 2 and just factory reset it to see if it helps with some app bugs. Just swiped up 7 times before it went up so I could type my pin in, this has been an issue with this particular device.
kickenwing13 said:
Maybe it's just the screen protector, I know I've read some stuff about the screen protector and people rooting and flashing something, but I swear this thing doesn't respond to my touch. I'm on Android p DP 2 and just factory reset it to see if it helps with some app bugs. Just swiped up 7 times before it went up so I could type my pin in, this has been an issue with this particular device.
Click to expand...
Click to collapse
I have noticed this sometimes as well on DP2. I have a fingerprint setup but my phone is usually lying on my desk so i swipe up and enter the pattern. Sometimes it just refuses to swipe up and stay there.. its sort of bounces back down. I have to pick up the phone and use the fingerprint scanner.
They lock screen swipe issue was fixed for me recently on a security update but on dp2 sometimes it's worst then it ever was before the fix.
Just tap the lock, no need to swipe
Ah never noticed that. If you have the fingerprint enabled, tap the fingerprint icon.
akellar said:
Just tap the lock, no need to swipe
Click to expand...
Click to collapse
Sent from my Pixel 2 XL using Tapatalk
akellar said:
Just tap the lock, no need to swipe
Click to expand...
Click to collapse
And this is why you're a senior member, that's pretty helpful. Now swiping away notifications would be wonderful
amazes me that people run essentially a beta version of the software and complain when things arent working correctly.
skimminstones said:
amazes me that people run essentially a beta version of the software and complain when things arent working correctly.
Click to expand...
Click to collapse
Are they not allowed to test and provide feedback? Why does it bother you?
Anyways, to be fair, I've been experiencing this issue off and on ever since I purchased the phone. And no, I'm not running beta firmware.
Why does it bother you if I comment?
If you're running a version of Android that hasn't been officially released yet then there is always going to be issues. That's pretty obvious frankly.
The lockscreen swiping is definitely an issue with the Pixel 2 XL. I always had this issue on Oreo but on P DP2 it's gone. It's interesting how it's the opposite for others in this thread.
Even on Oreo, it's hit or miss.
Swiping away notifications almost always takes at least 2-3 tries.
Super annoying for a phone this expensive.
E30Nova said:
Even on Oreo, it's hit or miss.
Swiping away notifications almost always takes at least 2-3 tries.
Super annoying for a phone this expensive.
Click to expand...
Click to collapse
Oreo Lock Screen Fix (Substratum) from Arol Wright fixed it for me.
skimminstones said:
Why does it bother you if I comment?
If you're running a version of Android that hasn't been officially released yet then there is always going to be issues. That's pretty obvious frankly.
Click to expand...
Click to collapse
You seem very passionate about this issue so let me clarify... It's been an issue the entire life of this phone ON ANY AND ALL SOFTWARE.
skimminstones said:
amazes me that people run essentially a beta version of the software and complain when things arent working correctly.
Click to expand...
Click to collapse
To be fair....even before I jumped on dp2....I had these same lockscreen issues on Oreo. It's just worse on dp2.
kickenwing13 said:
You seem very passionate about this issue so let me clarify... It's been an issue the entire life of this phone ON ANY AND ALL SOFTWARE.
Click to expand...
Click to collapse
Nope, No issues on mine
Yeah the swipe up issue definitely does happen once in a while for me but it's not often or consistent. Now that I know the tap the fingerprint/lock does the same thing, I just do that.
Sent from my Pixel 2 XL using Tapatalk
No issues here. If i'm looking for perfection ill go purchase one of those $25,000 phones and even then you'll find something wrong.

Mate 20 X Unresponsive Screen

Hello guys!
I have bought a brand new Mate 20 X just 3 days ago!
I noticed that some times I click something and it wont do anything or do it with delay and sometimes I click on something and it vibrates like it did it but nothing happened (like home button for example).
Does anyone else face this issue? do you know how to fix it?
Have a great day!
Nothing here, I also use the gestures so never use the home button. Is it specific apps that cause issues or just in general?
yetiweston said:
Nothing here, I also use the gestures so never use the home button. Is it specific apps that cause issues or just in general?
Click to expand...
Click to collapse
everywhere all apps all places
omer919 said:
Hello guys!
I have bought a brand new Mate 20 X just 3 days ago!
I noticed that some times I click something and it wont do anything or do it with delay and sometimes I click on something and it vibrates like it did it but nothing happened (like home button for example).
Does anyone else face this issue? do you know how to fix it?
Have a great day!
Click to expand...
Click to collapse
Yep, it happens to me quite frequently. I don't think it has anything to do with the screen though. Do you have a nano memory card? Are you stock? What apps have you installed? What browser do you use? Mine started doing it after the 192 update (I think) and has been doing it ever since whether I'm on stock or on a custom rom. You'll tap a program and see that it selected but sometimes it takes like five to ten seconds to open.
ajsmsg78 said:
Yep, it happens to me quite frequently. I don't think it has anything to do with the screen though. Do you have a nano memory card? Are you stock? What apps have you installed? What browser do you use? Mine started doing it after the 192 update (I think) and has been doing it ever since whether I'm on stock or on a custom rom. You'll tap a program and see that it selected but sometimes it takes like five to ten seconds to open.
Click to expand...
Click to collapse
All stock, latest update no unlocked bootloader (EVR-L29)
I disabled all gestures, I dont have a nano memory card, its not app related, it even happens on the notifications tray when I try to reply to someone but the button doesnt work. even when I type there is a delay that make me miss some clicks I have done
omer919 said:
everywhere all apps all places
Click to expand...
Click to collapse
Have you tried a hard reset to see if that fixes it?
yetiweston said:
Have you tried a hard reset to see if that fixes it?
Click to expand...
Click to collapse
yes, from recovery. didnt help
also scrolling is very slow compared to other phones even when scrolling the fastest I can its very slow.
ajsmsg78 said:
Yep, it happens to me quite frequently. I don't think it has anything to do with the screen though. Do you have a nano memory card? Are you stock? What apps have you installed? What browser do you use? Mine started doing it after the 192 update (I think) and has been doing it ever since whether I'm on stock or on a custom rom. You'll tap a program and see that it selected but sometimes it takes like five to ten seconds to open.
Click to expand...
Click to collapse
Exactly the same a few times a day on stock or openkirin rr
Sent from my Kirin Treble using Tapatalk
sometimes when I touch with 2 fingers to zoom (for example on a document) it just stays on zoom mode even when I touch with 1 finger (so when I try to move around it will change the size like a 2 fingers gesture).
scrolling is way slower than any other phone I tested, has anyone else noticed that?
Take screen protector off and clean it might be smudged . Maybe you could try glove mode it's more sensitive in settings
stestesteste said:
Take screen protector off and clean it might be smudged . Maybe you could try glove mode it's more sensitive in settings
Click to expand...
Click to collapse
It's not a screen issue, it's a software issue.
stestesteste said:
Take screen protector off and clean it might be smudged . Maybe you could try glove mode it's more sensitive in settings
Click to expand...
Click to collapse
tried both, didnt help.
I thought I was the only one with this issue.
After flashing the Resurrection Remix rom I have never encountered this problem.
I'll be going back to stock soon so I'll see if the problem still exists.
Mine works perfectly. Even with the protective film scratched. Worked perfectly with my previous screen protector, a tempered glass type. I have the chinese EVR-TL00 midnight blue model. Everything stock, no root.
I also have this problem
You're not alone, this is happening to me as well on the EVR-L29. In my experience it is most noticeable when tap typing and a letter I tapped on does not register. Also, once in a while when I tap on an app to open it nothing happens and I'll have to tap it again for it to open. It's a mild annoyance for me, but not to the point of ruining the experience. I'm hoping a future software update addresses this, unless it's hardware related. I love the phone, but this is probably my biggest gripe outside of the possibility of no future upgrades in Huawei's spat with the US.

Question Touch Screen Problem!

hello everyone,
I just bought z fold 3 a few days ago,
after hours of working with I found that sometimes the touch screen(inner display) doesn't respond,
for example, some words don't type when I am typing quickly with the keyboard (just sometimes)
factory data reset didn't help.
has anyone run into the same problem? may be resolved with future updates?
Is it only happening to apps connected to the internet ie is it a connection issue?
The internet's been goofed up in some areas the last few days. Try toggling the airplane mode off/on.
Keep power management disabled for now.
Does it happen in safe mode?
Find the factory test settings for the touch display, test (and calibrate if needed/possible).
If you can't resolve it, return it. Otherwise eyeball every square inch of it like a hawk...
I tested the touchscreen with *#0*# and everything is fine.
just sometimes this problem occurs and I think this may be software problems...
have you z fold 3?
saidgta said:
I tested the touchscreen with *#0*# and everything is fine.
just sometimes this problem occurs and I think this may be software problems...
have you z fold 3?
Click to expand...
Click to collapse
No. Basic troubleshooting.
Samsung will likely release firmware updates to correct this if enough devices are effected. It may be a 3rd party app causing this... try in safe mode. Disable animations for now and see what its got.
I stopped at the N10+/Android 10 and will likely stay in this holding pattern for at least 2 years.
I have two now and they run close to flawlessly.
Both Samsung and Android are having major issues, plus I require a SD card slot. Even issues on the N20U, which helped nix it from my list.
It may be a good year for Fold fans but otherwise both Android and Samsung have dropped the ball and are in a flat spin... in my opinion.
my problem is just like what you see in this youtube video in Time 12:15 and 12:49 . I must double try some times to click some things. this is very annoying on the keyboard and when you are typing quickly.
saidgta said:
my problem is just like what you see in this youtube video in Time 12:15 and 12:49 . I must double try some times to click some things. this is very annoying on the keyboard and when you are typing quickly.
Click to expand...
Click to collapse
If stateside you can go to a Best Buy that has a Samsung Experience store. They can do advanced testing on it... allegedly.
I would get it resolved soon or return it for a complete refund.
That ain't pudding and that ain't right... time to have a sitdown with that candyman
saidgta said:
my problem is just like what you see in this youtube video in Time 12:15 and 12:49 . I must double try some times to click some things. this is very annoying on the keyboard and when you are typing quickly.
Click to expand...
Click to collapse
Yes i do notice that, its like sometimes it doesnt register my fingers when typing
klemen241 said:
Yes i do notice that, its like sometimes it doesnt register my fingers when typing
Click to expand...
Click to collapse
I hope Samsung solve this problem with future updates
Have you tried turning on the touch sensitivity feature under the display settings?
Acoustichayes said:
Have you tried turning on the touch sensitivity feature under the display settings?
Click to expand...
Click to collapse
yea no diff there
klemen241 said:
yea no diff there
Click to expand...
Click to collapse
Does it happen in safe mode?
Maybe a 3rd party app.
Happen in all apps?
blackhawk said:
Does it happen in safe mode?
Maybe a 3rd party app.
Happen in all apps?
Click to expand...
Click to collapse
Even reset factory didn't help
I tested the touch screen with "touch screen test" Application and uploaded a video on youtube, you can see here.
It looks fine to me... do you mean latency time?
What are power settings at? Try bumping it up to maximum performance.
Check ram usage.
Is there anyone here with z fold 3 and the same problem?!!!
I only face this problem when I touch the edge of the display with my palm.
saidgta said:
I tested the touch screen with "touch screen test" Application and uploaded a video on youtube, you can see here.
Click to expand...
Click to collapse
I tried to replicate the issue. I downloaded the same app on my Fold 3. I tried for few minutes.
On my device every click is registered. No missing dots.
I have the exact same issue. I addressed it by increasing the screen sensitivity.
Hey, I just noticed it today as well. When I try to type text faster, sometimes I need to double click on letters. I think this problem came with the latest update, because I havent had that problem before. It is frustrating.
I tried to turn on sensitivity option in settings and I will reply here after day or two testing.
seems to be a bit better with that option turned on
Well_Done said:
Hey, I just noticed it today as well. When I try to type text faster, sometimes I need to double click on letters. I think this problem came with the latest update, because I havent had that problem before. It is frustrating.
I tried to turn on sensitivity option in settings and I will reply here after day or two testing.
seems to be a bit better with that option turned on
Click to expand...
Click to collapse
The sensitivity option didn't help me.

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