internal memory problem - Moto G5 Questions & Answers

Hi,
I know it is not such a good idea to use an SD card as internal memory. But unfortunately it has now happened.
I use a Motorola G5s with Android 8.1, 64 GByte SD card as internal memory. Now I would like to switch to a new Android and backup everything via the Google cloud before. Both Whatsapp backups and ThreemaBackups abort, probably because there is too little memory. The internal shared memory is given as 13.04 used by 32 GB and the SD as 63.06 used by 64 GB. I have removed Apps & Videos, only the internal shared memory becomes free. However, the backup problem remains.
What can I do? How can I make Whats App etc. find enough memory again?
Kind regards
Alex

Sweeny said:
Hi,
I know it is not such a good idea to use an SD card as internal memory. But unfortunately it has now happened.
I use a Motorola G5s with Android 8.1, 64 GByte SD card as internal memory. Now I would like to switch to a new Android and backup everything via the Google cloud before. Both Whatsapp backups and ThreemaBackups abort, probably because there is too little memory. The internal shared memory is given as 13.04 used by 32 GB and the SD as 63.06 used by 64 GB. I have removed Apps & Videos, only the internal shared memory becomes free. However, the backup problem remains.
What can I do? How can I make Whats App etc. find enough memory again?
Kind regards
Alex
Click to expand...
Click to collapse
This thread is for g5 not for g5s. Please post your problem in g5s thread.
And for memory check, just install any file manager and check where the memory is using.
For WhatsApp use whatsapp backup feature, it will backup all of contact, message, video....

WhatsApp has its own backup system
Open WhatsApp and goto settings/chat/chat backup
Link your Google drive account and chat backups will be made
If you have too much media & not enough online storage you can manually copy the media from the WhatsApp folder on your device to a PC and backup just the chat messages only

Related

How to choose which partition to save files to?

Is there an option where I can choose between saving apps or photos into either the USB storage or device memory partition?
bumping this thread
I'm interested in this as well. I've moved media files to the external sd card and the phone doesn't see them. System info widget is only showing 1.67 GB internal storage while I know that can't be right. Still trying to figure out storage on this device. Any suggestions would be appreciated.
GadgetMonger said:
I'm interested in this as well. I've moved media files to the external sd card and the phone doesn't see them. System info widget is only showing 1.67 GB internal storage while I know that can't be right. Still trying to figure out storage on this device. Any suggestions would be appreciated.
Click to expand...
Click to collapse
For me, after I unplug the USB cable, it goes through a "Media Scan," and items that I had on the external SD Card are imported (at least ringers and notifications)... But I can't seem to get it to actually DO anything with the REAL SD Card... The phone thinks that the SD Card is the internal storage on the phone (the PHONE partition).
I copied some movie files over to the sd card to play them with Moobo, but there doesn't seem to be a way to navigate to them. I had to copy them to the PHONE partition.
Dalmus said:
For me, after I unplug the USB cable, it goes through a "Media Scan," and items that I had on the external SD Card are imported (at least ringers and notifications)... But I can't seem to get it to actually DO anything with the REAL SD Card... The phone thinks that the SD Card is the internal storage on the phone (the PHONE partition).
I copied some movie files over to the sd card to play them with Moobo, but there doesn't seem to be a way to navigate to them. I had to copy them to the PHONE partition.
Click to expand...
Click to collapse
Hmmm... I don't think my device is working that way if it's supposed to. I put my ringers and pictures on the external sd, but they didn't get imported. They weren't there when I tried setting a ringtone and the pics weren't in my gallery. I did get the media scan. I just assumed that it was an antivirus app? And my phone definitely isn't seeing my sd card as internal storage. My card is practically empty yet I'm only showing 1.67 GB internal storage. Of course that could be a problem with the widget, but it does drop if I install anything from the market.
GadgetMonger said:
Hmmm... I don't think my device is working that way if it's supposed to. I put my ringers and pictures on the external sd, but they didn't get imported. They weren't there when I tried setting a ringtone and the pics weren't in my gallery. I did get the media scan. I just assumed that it was an antivirus app? And my phone definitely isn't seeing my sd card as internal storage. My card is practically empty yet I'm only showing 1.67 GB internal storage. Of course that could be a problem with the widget, but it does drop if I install anything from the market.
Click to expand...
Click to collapse
On your SD card, do you have the ringers and notifications in the proper directory tree? Its got to be /media/audio/ringers or /media/audio/notifications
As for free space, when you go to SETTINGS ->STORAGE you should see THREE subsections... The first is your physical SD card, the second is "USB storage" which is the internal space you get to play with, and the third is "Device" storage, which is apparently 2GB instead of the 1GB as advertised.
Mine is working as expected.
SD card = 14.92 Total Available 11.68 GB (have a lot of photos, music videos and songs)
USB or Internal = 11.50 Total Available = 11.38 CB
Device Memory = 1.60 GB
The difference between actual and stated is for the hidden system files I guess.
does anyone have an answer to my original question?
Dalmus said:
On your SD card, do you have the ringers and notifications in the proper directory tree? Its got to be /media/audio/ringers or /media/audio/notifications
As for free space, when you go to SETTINGS ->STORAGE you should see THREE subsections... The first is your physical SD card, the second is "USB storage" which is the internal space you get to play with, and the third is "Device" storage, which is apparently 2GB instead of the 1GB as advertised.
Click to expand...
Click to collapse
As for the ringers, yup. The phone recognizes them when they're on the root of the card, just not in external sd.
And yes I did find storage in settings. Nothing matches up with what the widget shows so... That makes 2 or three apps that I regularly use that aren't working right on this phone.
The internal memory still seems low to me though. In settings it's showing 1.77 GB. I guess the problem here is that I'm not understanding how to use the storage available. On my 3d I have internal phone which is at almost 6 GB with around 100 apps installed. Never have used app to sd applications. My sd card is a 16 GB and its loaded down to about 7 GB free. Music, pics and ringtones all go to the SD card and the phone reads the files and uses them accordingly.
My GSII has about 50 apps and is showing 1.77 GB free, but that drops whenever I download a new app. So it seems as though if I approach 100 apps I'll run out of internal memory. No? That means I have no choice but to use an app to sd application?
GadgetMonger said:
My GSII has about 50 apps and is showing 1.77 GB free, but that drops whenever I download a new app. So it seems as though if I approach 100 apps I'll run out of internal memory. No? That means I have no choice but to use an app to sd application?
Click to expand...
Click to collapse
I believe there's 16gb of total storage on the phone.
2gb is reserved for apps.
14gb is reserved for OS and "other" such as photos, media, etc...
If you go into Settings-> Applications -> Manage Applications and select an App that you downloaded, you'll get the option to move the App to the SD card. You might try that.
Cheers
maxspiderx said:
Is there an option where I can choose between saving apps or photos into either the USB storage or device memory partition?
Click to expand...
Click to collapse
Apps go to your 2gb partition and photos and music will go to the usb partition. You can move stuff from the usb partition to your as card. I downloaded ringtones and moved them to my as card and they work fine. As far as apps go if u download apps2sd supposidly u can move an apps to usb storage that way if u run out of your 2gb.
The Evo3D Killer!!!
musclehead84 said:
Apps go to your 2gb partition and photos and music will go to the usb partition. You can move stuff from the usb partition to your as card. I downloaded ringtones and moved them to my as card and they work fine. As far as apps go if u download apps2sd supposidly u can move an apps to usb storage that way if u run out of your 2gb.
Click to expand...
Click to collapse
The problem is that once you move things to the SD card, you can't access them anymore, at least not from inside any apps that I've seen.
I'd love to put a bunch of MP3's and .AVI's on the SD card so I can play them, but none of the movie apps have an option to look at the SD card... Or rather, the CLAIM they look at the SD card, but really they're looking at the internal memory of the phone, not the actual SD card.
I have all of my media (mp3s and videos) on my external SD and they are being read just fine. Most apps will let you specify what location your media is stored. I use Mobo player and it lets you choose where the media directory is, even multiple directories. I use my external SD card so i point to: /mnt/sdcard/externa_sd/what ever folder name you want
Dalmus said:
The problem is that once you move things to the SD card, you can't access them anymore, at least not from inside any apps that I've seen.
I'd love to put a bunch of MP3's and .AVI's on the SD card so I can play them, but none of the movie apps have an option to look at the SD card... Or rather, the CLAIM they look at the SD card, but really they're looking at the internal memory of the phone, not the actual SD card.
Click to expand...
Click to collapse

[Q] memory - SD - Phone storage ?

i have a question about memory on my phone..
SD card = 7.40GB / 5.38GB free
INternalStorage = 6.4GB / 6.17GB Free?
phone memory = 748MB / 83.7MB free..
how can i utilize the Internal Storage? for contacts perhaps or pics, movies, music, aps?
droid INc.
Rooted
WildStang desired sens 3
Use a file explorer like Astro or ES File Explorer to manually place files (pics, movies, music) on the internal memory. Otherwise, plug your phone into a computer and place the files onto the internal memory. Courtesy of HTC, apps save to the "Phone Memory" using 150 mb's of the 748 mb. The main alternate save location for apps is the sd card thus the reason there is a "Move to sd card" option within each app's settings under "Settings/Applications/Manage Applications."
SlimSnoopOS said:
Use a file explorer like Astro or ES File Explorer to manually place files (pics, movies, music) on the internal memory. Otherwise, plug your phone into a computer and place the files onto the internal memory. Courtesy of HTC, apps save to the "Phone Memory" using 150 mb's of the 748 mb. The main alternate save location for apps is the sd card thus the reason there is a "Move to sd card" option within each app's settings under "Settings/Applications/Manage Applications."
Click to expand...
Click to collapse
i have done it threw the computer before.. and i have a file manager.. but it only see the one SD card.. the extrnal one..
the computer sees the 2 Different Cards..
but when i try to find the internal SD card threw a file managers on the phone i can not see where it is.. i see it in settings... but when ever i try to use a file manager or ap manager it only gives me the external card to move aps to?
The 6 GB's of internal memory is listed as "emmc" and is inaccessible only if the rom dev says so. I'm not sure you are searching for the proper term, are you able to see "emmc" within your file manager? I took a look at Wildstang's Desired HD thread and his latest version supports emmc (internal memory). If I recall correctly, earlier versions did not have access to internal GB (the 6GB's of space) because the port is from a phone with no internal storage but this is no longer the case. You should be able to move photos, videos, music to emmc especially since you said have access to it via your computer.
1) Are you on his latest update?
2) What specifically are you asking for help with (moving apps or simply accessing that space)?
Edit: For moving apps, the most I know is that you can move apps to sd or back to your phone. In regards to expanding the 150mb partition of your internal memory, I have no experience doing so. Hopefully someone else can provide input on this.
SlimSnoopOS said:
The 6 GB's of internal memory is listed as "emmc" and is inaccessible only if the rom dev says so. I'm not sure you are searching for the proper term, are you able to see "emmc" within your file manager? I took a look at Wildstang's Desired HD thread and his latest version supports emmc (internal memory). If I recall correctly, earlier versions did not have access to internal GB (the 6GB's of space) because the port is from a phone with no internal storage but this is no longer the case. You should be able to move photos, videos, music to emmc especially since you said have access to it via your computer.
1) Are you on his latest update?
2) What specifically are you asking for help with (moving apps or simply accessing that space)?
Edit: For moving apps, the most I know is that you can move apps to sd or back to your phone. In regards to expanding the 150mb partition of your internal memory, I have no experience doing so. Hopefully someone else can provide input on this.
Click to expand...
Click to collapse
thank you for the explanation..
i beleave i am running the latest version. (V.5) of Wildstang
yeah i was just wondering if there was a way to move contacts and aps to that internal memory so the other phone memory would be less crowded and maybe run smoother.
i dont understand how this memory is being used.. there is an internal SD memory.. that i guess is partitioned.. and the smaller partition is used for all the functions of the phone? what is the larger partition used for then?
so i can drop images and music to that section then from the PC
and put aps on the external SD only..
I believe I misinformed you, the 748mb's of of phone storage is all for apps. Im trying to recall where and why I got 150 mb's from.
748 mb = app storage
6.x gb of internal storage (emmc) = Whatever you want to save (music, videos, photos)
7.4 gb sd card = save music, videos, some apps, photos
Hope that clarifies appropriately.
But to use the internal storage, just copy and paste movie or music files to the emmc (if using file explorer on your phone) or using your computer into either "Mp3" folder or "Video" on the Internal memory. I don't play movies on my phone so I don't have experience with that at all. You'll know which is the internal memory vs. Sd card memory if you just look at the space available to identify one from the other.

[Q] My HTC 16 gig has become 10 gig?

Hi,
I have rooted my phone, applied the revolutions ROM and also ElementalX Kernal.
Everything is working but when I plug the phone into the PC to sync of look at the files. The Internal SD card says 10 gig not 16 gig.
If I look on the phones storage it says 16 gig still.
Is this something I have done wrong. Is this even possible? I havn't done any partitioning. Just followed the guides.
On a side note - the main reason to custom ROM my phone was so I could save full games and apps to the external SD but it appears I still cannot do this. Can someone advise the proper method in which I can save a complete game on the external card, effectively bypassing the google restrictions. apparently doing everything I have done is still not enough. All the apps I have installed to move files across from internal to external still only send the partial file, not the whole. My 16 gig will soon enough be full and my 64 gig SD card is a complete waste. I didn't buy it for videos and pictures but for games and apps...
thanks
jnatley said:
Hi,
I have rooted my phone, applied the revolutions ROM and also ElementalX Kernal.
Everything is working but when I plug the phone into the PC to sync of look at the files. The Internal SD card says 10 gig not 16 gig.
If I look on the phones storage it says 16 gig still.
Is this something I have done wrong. Is this even possible? I havn't done any partitioning. Just followed the guides.
On a side note - the main reason to custom ROM my phone was so I could save full games and apps to the external SD but it appears I still cannot do this. Can someone advise the proper method in which I can save a complete game on the external card, effectively bypassing the google restrictions. apparently doing everything I have done is still not enough. All the apps I have installed to move files across from internal to external still only send the partial file, not the whole. My 16 gig will soon enough be full and my 64 gig SD card is a complete waste. I didn't buy it for videos and pictures but for games and apps...
thanks
Click to expand...
Click to collapse
The phone will show the total capacity of 16GB but you never get the full 16GB (around 14GB is actually available) Of that remaining storage which is partitioned is the OS and other files which takes it down to about 9 which is what you have for use.
Use folder mount for moving games to the sdcard.
https://play.google.com/store/apps/details?id=com.devasque.fmount
jnatley said:
I have rooted my phone, applied the revolutions ROM and also ElementalX Kernal.
Everything is working but when I plug the phone into the PC to sync of look at the files. The Internal SD card says 10 gig not 16 gig.
If I look on the phones storage it says 16 gig still.
Is this something I have done wrong. Is this even possible? I havn't done any partitioning. Just followed the guides.
Click to expand...
Click to collapse
16GB is the total space available. Some of this space is covered up by system, cache, recovery and other partitions. The PC just shows the data partition, which in most cases is something around 10GB in size.
jnatley said:
On a side note - the main reason to custom ROM my phone was so I could save full games and apps to the external SD but it appears I still cannot do this. Can someone advise the proper method in which I can save a complete game on the external card, effectively bypassing the google restrictions. apparently doing everything I have done is still not enough. All the apps I have installed to move files across from internal to external still only send the partial file, not the whole. My 16 gig will soon enough be full and my 64 gig SD card is a complete waste. I didn't buy it for videos and pictures but for games and apps...
Click to expand...
Click to collapse
For this you could use Link2SD, as the donate version gives you the possibility to move full apps to SD.
As a prerequisite you would have to format and partion your SD Card first, e.g. using MiniTool Partition Wizard.
Save all Data on your external SD. After this you have to create TWO primary partitions.
The fist hast to be
FAT32, Primary for all your stuff (Musik, Pictures, Downloads, Backups, ....)
EXT2, Primary (otherwise Link2SD can't create a mount point for the linked Apps
Have you done this an instered your card back into your M8, you open up Link2SD. It will on first run ask for root rights and of which kind your link partition is. Simply choose ext2. Link2SD will then search for the correct primary partition on your external SD and mount it. After this you can Link your Apps to the ext2 partition using Link2SD.
I see. I understand regarding the 10gig storage now. Phew I thought I had lost 6 gig through somehow.
I have installed folder mount and paired a game using source and destination and it moved the file across. I went to check my storage and my internal storage states 1.6gig and my external SD states 0bytes.
I believe this is correct as the phone thinks the internal storage is being used so it says 1.6gig however the files are all on the external.
so if this has worked, why do I need to partition as you mentioned? Has the 1.6gig file not actually moved across then as I have not partitioned it?
thanks
Should I be partitioning the External SD card correct. Not touching the internal?
Also I wouldn't have a clue how large the partitions should be. Is there a ball park figure for a 64 gig SD card considering most space I will use for apps and games rather than music/videos.
Thank you
Phew, didn't see that @gsmyth answered as well. Folder mount is of course a solution as well.
I'm using a 64GB external as well and partitioned it to an amount of 54GB (FAT32 for my music and stuff) and 10GB ext2, as an equivalent to my internal storage available for any data.

Low Storage

I am starting to think I should have gone with the 32 gigabyte version. I don't have very many apps located on my 16 gigabyte but I keep getting error saying the memory is almost full - it's a little frustrating that this only comes with 11 gigabytes of usable storage space on the internal drive. I have a 64 gigabyte memory card that probably has 45 or 50 gigabytes free, and I have tried to move all of my apps and other data to the SD card to clear up some internal memory. Does anyone have any recommendations for better utilizing my external memory and saving some of my internal memory? For the record I use clean master to delete the cache files and other junk files on a regular basis.
AndroidFTW11 said:
I am starting to think I should have gone with the 32 gigabyte version. I don't have very many apps located on my 16 gigabyte but I keep getting error saying the memory is almost full - it's a little frustrating that this only comes with 11 gigabytes of usable storage space on the internal drive. I have a 64 gigabyte memory card that probably has 45 or 50 gigabytes free, and I have tried to move all of my apps and other data to the SD card to clear up some internal memory. Does anyone have any recommendations for better utilizing my external memory and saving some of my internal memory? For the record I use clean master to delete the cache files and other junk files on a regular basis.
Click to expand...
Click to collapse
Are you using a custom rom or stock firmware?
I found myself in the same situation as you and moving data to an SD Card without rooting did very little to free up internal memory (other than video, music,pictures).
I solved my problems with internal storage by rooting the tablet, installing sdfix along with FolderMount (or Link2SD) and transferred all my apps, data, games, videos, pictures etc to a large SD card (64gb or 128gb). I'm on stock ROM/Firmware.
Kalikazoo said:
I found myself in the same situation as you and moving data to an SD Card without rooting did very little to free up internal memory (other than video, music,pictures).
I solved my problems with internal storage by rooting the tablet, installing sdfix along with FolderMount (or Link2SD) and transferred all my apps, data, games, videos, pictures etc to a large SD card (64gb or 128gb). I'm on stock ROM/Firmware.
Click to expand...
Click to collapse
Thanks for posting this! I was getting an SD card soon! So can you play apps and stuff that's on your SD card? If so how? And can you putt everything on the apps onto there? Thanks I'm advanced!
DUHAsianSKILLZ said:
Thanks for posting this! I was getting an SD card soon! So can you play apps and stuff that's on your SD card? If so how? And can you putt everything on the apps onto there? Thanks I'm advanced!
Click to expand...
Click to collapse
I transferred everything as mentioned above (using Stock ROM, Rooted, installed SDFix to R/W to the card then FolderMount to transfer files) to my 64gb SD card and all plays/saves fine including apps, games, data, video, music etc.
---------- Post added 7th December 2014 at 12:05 AM ---------- Previous post was 6th December 2014 at 11:37 PM ----------
AndroidFTW11 said:
I am starting to think I should have gone with the 32 gigabyte version. I don't have very many apps located on my 16 gigabyte but I keep getting error saying the memory is almost full ........
Click to expand...
Click to collapse
If I wasn't able to Root this tablet and it didn't come with the option to insert an SD card to transfer files, data etc. using FolderMount or some other alternative than there is NO WAY I would buy ANY 16gb tablet, EVER, no matter how pretty the screen is. You will run out of space quickly.
For anyone reading this, if you have the option to get the 32gb version of this tablet and can spare a few extra dollars, do it; you won't regret it.
I currently have the 16GB and I do regret it should have gone for 32GB.
I feel exactly the same way, this was given to me though so I can't complain, my girlfriend was supposed to get me the 32gb version but none was available and still none in my country so just gotta live with it. It's just annoying that tablets today still opt out 16GB to be the minimum storage capacity to this day and age we use tablets for media consumption so it should be more than that..
Sent from my SM-T805

Problems with internal memory (sd card)

Hi,
I know it is not such a good idea to use an SD card as internal memory. But unfortunately it has now happened.
I use a Motorola G5s with Android 8.1, 64 GByte SD card as internal memory. Now I would like to switch to a new Android and backup everything via the Google cloud before (I have tried to use the backup in the settings of Whattsapp). Both Whatsapp backups and ThreemaBackups abort, probably because there is too little memory. The internal shared memory is given as 13.04 used by 32 GB and the SD as 63.06 used by 64 GB. I have removed Apps & Videos, only the internal shared memory becomes free. However, the backup problem remains.
I already accessed the folder of external memory via the Android settings and deleted the video, but they were right back, so they were not deleted. I could only delete them via PC; but the memory space was not freed up in the SD card memory either, but in the internal memory.
It seems to me that the SD card memory is too full, but I can't free up any storage space there either?
What can I do? How can I make Whats App etc. find enough memory again?
Kind regards
Alex
Hi,
I try to migrate the data. Migration was aborted with error "not enough memory"; all data still there, only no improvement.
Does anyone know what I can do? SD formatted as internal, not migrated, migration aborted. Deleting files won't make things any better. We can't store anything on the device anymore, accordingly no backups can be made using the Whatsapp app

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