Phone automatically goes to home screen, - Moto Z2 Force Questions & Answers

I've been having an issue with my Z2 Force that I've never had with any of my other phones. For some reason, it acts like I'm hitting the home button, even when I'm not touching it. I could be using a web browser, the XBox app, or any other app and it will go back to whatever launcher I have set as default. It doesn't close the app, it just minimizes it. I've tried disabling the home button for navigating & use the touch buttons instead, and when that didn't work I tried doing a factory reset. Well, it's still doing it, and I'm to the point where I'm very tempted to try to use one of the rooting methods I was able to find online, one of which does mention the specific model of my Verizon variant (XT1789-01). I can live without root if needed, but this 'phantom home button pressing' thing is driving me nuts. Any help is appreciated, and thanks.

I have 4 Moto Z2 Force in my house, 2 of them (Android 9, Verizon version) have this same issue.

Eco0901 said:
I have 4 Moto Z2 Force in my house, 2 of them (Android 9, Verizon version) have this same issue.
Click to expand...
Click to collapse
I'm still working on getting myself to go through with trying the root method I found. I think it'd work, but my main issue would be with making sure I can find a rooted ROM for the phone. Assuming the method works and I don't bork my phone, I'd still need a different ROM to install in order to determine if it's a hardware issue or software based. By the way, on the chance you're thinking of trying to remove the screen protector, be aware it is realllllllly stuck on there. I almost pulled my screen off, but I was able to remove it & was rewarded with a bunch of left over residue.
At any rate, if I do actually get myself to do the root thing, I'll be sure to post my results here.

will4958 said:
I'm still working on getting myself to go through with trying the root method I found. I think it'd work, but my main issue would be with making sure I can find a rooted ROM for the phone. Assuming the method works and I don't bork my phone, I'd still need a different ROM to install in order to determine if it's a hardware issue or software based. By the way, on the chance you're thinking of trying to remove the screen protector, be aware it is realllllllly stuck on there. I almost pulled my screen off, but I was able to remove it & was rewarded with a bunch of left over residue.
At any rate, if I do actually get myself to do the root thing, I'll be sure to post my results here.
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Click to collapse
I use the ROM stock so isn't the root that cause the problem, but I hope you find the way, my only hope is on you, actually ):

Eco0901 said:
I use the ROM stock so isn't the root that cause the problem, but I hope you find the way, my only hope is on you, actually ):
Click to expand...
Click to collapse
My concern is whether the root method I found is legit or not. The only reason why I want to attempt it is because the description mentions the specific model of my phone. All variants of the Z2 Force start with XT789-, but it's the number after the '-' you have to look for, and for Verizon users is '01'. Rooting the phone will let me install a different version of Android that should help me narrow down the cause of the glitch. Since your phone is doing the same thing mine is, it's more-than-likely not due to an app, so it has to be either the OS or a hardware thing.

Maybe a downgrade to 8.0 will make it, this bug is so annoying

Eco0901 said:
Maybe a downgrade to 8.0 will make it, this bug is so annoying
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Click to collapse
It's possible that might work, but either way I still need to be able to root the thing and find a ROM made for the Verizon model. My phone has only been doing this for a couple weeks or so, but before that it would actually fully close certain apps (gsam Battery Monitor, RadioU, Taskbar, and some others). However, I more than less fixed that by setting the timers for those apps to 23 hrs.

How did you set the timers? That fixed the problem of minimizing the apps?

Eco0901 said:
How did you set the timers? That fixed the problem of minimizing the apps?
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Click to collapse
The reason why I tried setting timers on certain apps was because they were being killed automatically, this was before the 'phantom' home button thing. The following steps may/may not resolve your current issue, but you can try them if you'd like:
1. Go to Settings
2. Apps & notifications
3. Screen time
4. At the bottom, you'll see a few apps listed, and a an option to show all of your apps. Select 'Show all apps', then the app you want to set the timer for.
5. Next to each app you'll see a little hour glass. If it's empty, then there is currently not timer set. If you'd like to set a timer, tap the hour glass, then set your desired time.
Again, I did all this well before my phone started acting like I was hitting the home button in an effort to get it to stop closing my favorite apps. For the most part, it worked, but the automatic closing thing only started after the upgrade to Android 9. I did find a site where I could download a previous stock ROM, but without root it may/will re-update again. There's an app that let's you prevent updates, but the phone has to be rooted in order for the app to work. I can't really remember the name app right now, but I used to use it on my Note 4. I think there was also a way to do it through the command line in Windows (might've worked in Linux, too), or it might've been a combination of an app and the command line.
In any case, the root method I thought I'd found wasn't really all that instructive, and I need to make sure I can actually fully unlock the boot loader before attempting root. If I can't unlock it, then whatever root method I try won't stick. The auto home button thing, at least on my phone, seems to be random, though. Sometimes it'll be fairly soon after opening an app, other times the app will stay open for a good while before going back to the home screen.

Well, like I said, I have other 2 Moto Z2 Force but they are Sprint or whatever the carrier are. They don't have the phantom home button problem. But they are in Android 8. I actually don't have a problem on click the multitasking button to go back to the app but the problem is on the games and that stuff. So if I go back to Android 8 the system will update automatically to 9? I didn't know that, I thought that it was volunteer hahaha. Btw I don't even know how to downgrade since I'm not a moto user of all life. This is my first experience with a moto phone and it sucks. . Hahaha actually the home button problem happen.

Eco0901 said:
Well, like I said, I have other 2 Moto Z2 Force but they are Sprint or whatever the carrier are. They don't have the phantom home button problem. But they are in Android 8. I actually don't have a problem on click the multitasking button to go back to the app but the problem is on the games and that stuff. So if I go back to Android 8 the system will update automatically to 9? I didn't know that, I thought that it was volunteer hahaha. Btw I don't even know how to downgrade since I'm not a moto user of all life. This is my first experience with a moto phone and it sucks. . Hahaha actually the home button problem happen.
Click to expand...
Click to collapse
It may not immediately update the OS after a downgrade, but you would get a notice there's an update available, even on a rooted phone. Since root only removes the barriers that're usually there to keep the less knowledgeable from hurting their phones, you'd still get any update notices a non-rooted phone would usually get. There is an app called NoBloat Free, and with it there are two files you'd be able to block that'd keep your phone from updating when you don't want it to. I'm not sure if the app is still in the Play Store or not, but I did use it on my Note 4, and it worked pretty well.
On a side note, I've had Opera open on my phone for a while now, and so far it hasn't gone back to the home screen yet. As for the phone itself, Moto phones are pretty good phones, my Z2 Force is my fourth phone from Moto (the other three being the RAZOR smartphone, Bionic, and the original RAZOR, which I sometimes miss). For all we know, our issue could be caused by a software glitch, hence my desire to root and test a different ROM.

Do you know how to downgrade to 8.0? I'll try it, it's a good phone and I didn't pay so much por this, that's why I'm not that angry. I won't root the phone since the games I play would kick me from the game. So just for make me sure I understand, do you reestablished the phone with a computer or from the same phone?

will4958 said:
My concern is whether the root method I found is legit or not. The only reason why I want to attempt it is because the description mentions the specific model of my phone. All variants of the Z2 Force start with XT789-, but it's the number after the '-' you have to look for, and for Verizon users is '01'. Rooting the phone will let me install a different version of Android that should help me narrow down the cause of the glitch. Since your phone is doing the same thing mine is, it's more-than-likely not due to an app, so it has to be either the OS or a hardware thing.
Click to expand...
Click to collapse
My man, I found something, I think it's a Verizon app's problem, there is a post in Reddit with more people having this problem, one of them leading to the conclusion that two apps of Verizon update recently. I don't know if that work. Btw I leave the link to that post. https://www.reddit.com/r/Moto_Z/com..._source=amp&utm_medium=&utm_content=post_body

Eco0901 said:
My man, I found something, I think it's a Verizon app's problem, there is a post in Reddit with more people having this problem, one of them leading to the conclusion that two apps of Verizon update recently. I don't know if that work. Btw I leave the link to that post. https://www.reddit.com/r/Moto_Z/com..._source=amp&utm_medium=&utm_content=post_body
Click to expand...
Click to collapse
I think I may have finally given my phone the smack in the pants it needed to start behaving itself again. I followed the link you provided, and one of the comments suggested installing any updates for a couple Verizon apps and disabling them. Not sure if this would work on a non-Verizon phone or not, but I've had the XBox app open on my phone for over 20 minutes now, and so far it hasn't minimized yet. To be accurate, I even closed & reopened the app. The apps mentioned were Verizon App Manager & My Verizon Services. I was able to disable the first app, but not the second, and rebooted my phone after doing so.
If your phone isn't from Verizon, there may be a similar pair of apps you could try disabling, though I'd probably look it up first to be on the safe side.
Update: It's been almost two hours now and the app still hasn't closed. Now, to get the screen protector residue off my phone.

Related

[Q] Phone freezes and is slow after all kinds of troubleshooting

Hello,
I've done lots of searching for answers to my questions here and elsewhere and come up empty-handed, so I apologize if I've missed something and this has been covered already.
My phone occasionally runs smoothly and fast, like it's supposed to. More often -- pretty much every time I need to interact with the phone and across all apps I use -- it freezes when I tap on something, whether it's to open an app or interact with an app that's already running. It will completely freeze up for anywhere from five to 15 seconds before reacting, and it's extremely frustrating at times. Sometimes, the screen will time out before I can enter my PIN to unlock it; sometimes when somebody calls and I tap "answer," the phone doesn't react fast enough to actually answer and I miss the call. As I said, very frustrating. It did this both before the update to Lollipop last week, and after.
Here's what I've tried: Hard reset; restarting; deleting or disabling all the apps (including Blinkfeed) I thought I safely could, usually just one or two at a time. I've run it in safe mode, and the phone works normally that way -- I just can't figure out what's making it freeze up. I've run a CPU monitor program, and haven't seen any huge spikes from any apps; and according to the app manager in settings, I typically have about 1G of RAM free.
I'm very hesitant to root the phone, mostly because this is a warranty replacement for a Verizon M7 I had rooted (and returned to stock), and none of the ROMs I tried with the previous phone worked well -- if at all -- with the security policies I am required to use to log in to my employer's Exchange server. Those policies include data encryption.
I'm running stock Lollipop 5.0.2 and Sense 6.0 on Build number 6.22.605.3, Baseband 1.13.41.1209.
If anybody has ideas for me to try, I'd greatly appreciate it. My upgrade date is late August of this year, but it's getting harder and harder to live with this phone, which I absolutely need for my work.
Thank you very much in advance.
It's been a month now since the Lollipop update. I have read through a few threads about performance issues in general after the update. I am going to assume that your phone too has become a victim of the update. I have NOT updated to Lollipop. Mainly because of my recent root and install of TWRP custom recovery, EX Kernel and ViperROM 7.0.2. If these issues aren't resolved, I will not update. Besides, KitKat is doing great for me. I would suspect certain services not running in safe mode that allow the phone to react normally as opposed to all services running in normal mode. Have you contacted VZN and/or HTC for possible t/sing solutions? I see that you have done what I would've done. After failing I would assume it is because of the Lollipop update

New recalled Note 7 - Issues with Media/Lag/Wifi/Heat

Hey all,
I'm becoming increasingly frustrated with my Note 7 (recall replacement one).
1. It lags like HELL! I've done all the animation scaling off/force GPU rendering etc, but I shouldn't have to. Just a simple thing like pulling down the notification bar noticeably lags every couple of times.
2. I use Android Auto, which I always have to reconnect manually to use (never did on the S7).
3. When listening to Spotify over Android Auto, I occasionally get stutter/glitches in the sound. Once the glitch was so bad the phone froze and it had to be reset.
4. The thing gets hot. Annoyingly hot, even if I'm just browsing Chrome, or reading G-mail etc. It's not like I'm gaming!!
5. WiFi is very sporadic. The connection is rock solid, but often it will be downloading an app...sit at 100% of download and progress no further. This happens quite frequently.
With all the above, (bar number 2), none of it applied to the pre-recalled Note 7.
I'm frustrated to say the least. Does anyone else get any of this whatsoever? I can't go through not having a phone again, or sending this for what Samsung will insist on a repair. This phone is jinxed and I'm gutted.
Any suggestions (bar a hard reset haha) will be greatly received.
PS. I have disabled loads of apps with the AppDisabler to try and help it along but I think there's an issue with the RAM or some of the internal modules (at a guess). Thanks all
I have just managed to reduce the lag quite a bit by uninstalling Samsung Good Lock (which was forced upon me earlier today)! I liked it, but serious lag creation!
Did you use Smart Switch to change phones? I've found quite a few apps don't like to be transferred. Android Auto apps don't move right via Smart Switch and I had to uninstall/reinstall them.
Be careful what you disable. Some of Samsung's seemingly benign system apps are called by other apps and if they don't respond are constantly polled. That could cause a lot of background processes and may be a source of your overheating. My pre-exchange phone did what you're describing the first couple of days after I set it up. It would maybe once or twice a day get blocky when scrolling as if something was running in the background. The (U.S.) PH1 update made it go away. But we're S-820 in the U.S. and I think you guys are Exynos. So different problems different solutions.
Thanks for your reply Barry. Actually not Smart Switch, but I let it restore my 100+ apps from my previous Note 7 (near the end of the initial set up). The apps were downloading but strangely, every so often nothing was happening after they'd reached 100% downloaded, just before "installing..." (over WiFi). I cancelled that specific app and the restore continued (this happened over and over). Turning WiFi on and off sorted it temporarily but I couldn't download more than 3/4 without this really strange issue.
I also observed the longest lag ever! I went into the OS update screen, pressed update and the device didn't respond. 5 mins later while doing something completely different, the update screen popped up about 12 times (as I'd pressed it 12 times 5 mins previously). This happened again after a reboot too!
Now, I've just bitten the bullet and performed a hard reset. This time the WiFi seems great, although now I'm speculating that it was getting stuck at 100% post download perhaps because the security thing was having trouble scanning it for malware prior to install.
I also take your note re:disabling stuff! I'm going to do something unheard of and just try it stock for a bit and see how it goes. For such amazing hardware, the fact my note 3 was running 10 times smoother means something drastic is going on. I hope this hard reset is the end of it!
Chances are the hard reset won't do anything, though I hope you have better luck than I did. I went through three phones (on my 4th). I did the hard reset as soon as I picked up the 2nd handset and onward before I did anything with the phone. Sadly you should not have to disable anything, the phone should just work for 900.00. Some will say otherwise.. Wi-FI is good for me but the reception is garbage. On various phones with T-MO including other android devices that colleagues have - they get 4/5 bars and usually double the download speed on Speedtest. The head I had on the first I don't get as bad on this one. But the lag I do...
Did you get the update from your provider as well?
I just picked up my replacement Sprint Note7 today so not much time with it though seems identical except 1 small issue. I had my first Note 7 rooted, Viper4Android and Dolby Atmos flashed along with Xposed and it worked flawlessly. The replacement Note fails with binary invalid using the exact same odin version, Sun7 systemless root etc that I have on my pc from the first Note 7 and the second Note 7 was given to me not updated, in other words its on the exact same firmware as the first one!
I am very proficient with rooting, adb, etc and this has me baffled.
Has anyone successfully rooted a replacement N930p that came with PH9? using freeza's guide?
jonboyuk said:
Thanks for your reply Barry. Actually not Smart Switch, but I let it restore my 100+ apps from my previous Note 7 (near the end of the initial set up). The apps were downloading but strangely, every so often nothing was happening after they'd reached 100% downloaded, just before "installing..." (over WiFi). I cancelled that specific app and the restore continued (this happened over and over). Turning WiFi on and off sorted it temporarily but I couldn't download more than 3/4 without this really strange issue.
I also observed the longest lag ever! I went into the OS update screen, pressed update and the device didn't respond. 5 mins later while doing something completely different, the update screen popped up about 12 times (as I'd pressed it 12 times 5 mins previously). This happened again after a reboot too!
Now, I've just bitten the bullet and performed a hard reset. This time the WiFi seems great, although now I'm speculating that it was getting stuck at 100% post download perhaps because the security thing was having trouble scanning it for malware prior to install.
I also take your note re:disabling stuff! I'm going to do something unheard of and just try it stock for a bit and see how it goes. For such amazing hardware, the fact my note 3 was running 10 times smoother means something drastic is going on. I hope this hard reset is the end of it!
Click to expand...
Click to collapse
Yea disabling seems like a great idea at first but it actually creates problems. I run it completely as is except uninstalling the preloaded games. Didnt disable anything. Disabling stuff caused massive lag on my note 5 and same with note 7.
Thanks chaps.
I've gotta say, the hard reset has made the world of difference. Which to me is strange, I've never had to hard reset a new device, but it's done the trick.
Regarding the disabling of services, there must be *some* that are safe to disable? I agree if you're tinkering with potentially integral things like S-Voice it's not a good idea. But then stuff like OneDrive surely that's okay? Maybe, things like the Disabler package are a bad plan. You can disable software by default without it, but only certain apps. Maybe that's why Samsung prevent the disabling of certain bloat...?
jonboyuk said:
Thanks chaps.
I've gotta say, the hard reset has made the world of difference. Which to me is strange, I've never had to hard reset a new device, but it's done the trick.
Regarding the disabling of services, there must be *some* that are safe to disable? I agree if you're tinkering with potentially integral things like S-Voice it's not a good idea. But then stuff like OneDrive surely that's okay? Maybe, things like the Disabler package are a bad plan. You can disable software by default without it, but only certain apps. Maybe that's why Samsung prevent the disabling of certain bloat...?
Click to expand...
Click to collapse
I only disable the useless apps, such as all the Microsoft bloat (OneDrive, Excel, Word, etc), Facebook (and all its services), and any Carrier bloat.
GibMcFragger said:
I only disable the useless apps, such as all the Microsoft bloat (OneDrive, Excel, Word, etc), Facebook (and all its services), and any Carrier bloat.
Click to expand...
Click to collapse
Disabling facebook services will broke gear VR.
It's a tricky one! I guess it's a bit of trial and error.
yussuf007 said:
Disabling facebook services will broke gear VR.
Click to expand...
Click to collapse
That's cool. I have no interest in Gear VR.
I have heard somethings about latest version of chrome causing batt drain, could possibly contribute to lag also, I cant tell much as I am expecting my note 7 exchange, but I have seen some posting about it
Have no problems when I used package disabler and chose "disable all bloat"...but after doing that, I looked through the list and enabled around 3 to 5 that I thought didn't need disabling.
No problems since.
Oh...that option doesn't disable facebook, messenger, hangouts etc. So if you don't use those, you need to add them.
Thanks all. Well, after all that, and a hard reset my phone is running perfectly again. Then, this morning I received this from Oculus...
"We recently pushed an Oculus Software update that has inadvertently caused some people to experience phone performance issues."
I haven't put my phone into my Gear VR since the hard reset and I can almost guarantee it was that blimmin thing. Samsung have also updated their Good Lock app to remove lag yesterday!
Damn you Oculus!
Oh..and strangely, the first few hours I got the phone..it got pretty hot...especially since I was using it while charging. I turned off fast charging and no difference. Anyways I just cooled it down w the aircon now and then.
Long story short, it doesn't get hot anymore.
Maybe it's because I used package disabler snd greenify...but whatever I do...Even while charging..it barely gets warm...
Shrugs
koppee1 said:
Oh..and strangely, the first few hours I got the phone..it got pretty hot...especially since I was using it while charging. I turned off fast charging and no difference. Anyways I just cooled it down w the aircon now and then.
Long story short, it doesn't get hot anymore.
Maybe it's because I used package disabler snd greenify...but whatever I do...Even while charging..it barely gets warm...
Shrugs
Click to expand...
Click to collapse
Yea they always get very hot for the first few hours while installing all the new apps! I'm not sure you need Greenify these days do you, since android tends to close apps that are not in use (giving you the same options as Greenify)?
Simples
Wipe data start again.
Set up as new phone and download apps again
Sent from my SM-N930F using XDA-Developers mobile app
ChimpNippl3s said:
Simples
Wipe data start again.
Set up as new phone and download apps again
Click to expand...
Click to collapse
^^^^^
This. I just spent two days doing that and its like a totally different phone. I started a thread highlighting my experiences.
i am quite annnoyed with the lag too. it's nothing too bad, but there's noticeable keyboard lag, and whenever you go into settings to search for something, it takes like two seconds to load. i don't even think this is a case by case situation here, this phone just isn't as fast as a oneplus 3, lg g5 or iphone 7 plus. again, it's not terrible, it's just not the fastest or smoothest.

No response bugs

Some background info.
I bought my pixel XL from the Google store and I believe it came with the 63L build out of the box. I have since made it a point to completely wipe and fastboot flash the latest image Everytime an update is release, right now I am on the 26U build. The only thing I have done to my phone (and these bugs happen before and after) is bootloader unlock and root.
The bugs.
Every once in a while, my volume controls will quit working. I notice it happen more if I cast to my Chromecast and play a song or video (seperate) on my device. I'll hit the volume button and literally nothing will happen. To fix this I usually have to turn the display off, wait a few seconds, wake it back up, then the controls work fine again. I do not believe it is a hardware issue because i can fix it Everytime it happens.
The second bug, probably the most annoying, is that my nav bar will become completely unresponsive occasionally while in landscape orientation. Say I'm watching a video on YouTube in full screen, if I swipe to pull out my nav bar and hit the home/recent/back button, nothing will happen. I will see the animation however no vibration (feedback) or a action occurs.
This happens in games, YouTube, web browsers, doesn't matter as long as my phone is in landscape mode. Also note that when this happens, my device refuses to rotate back to portrait. This leaves my only solution (same as the volume bug) to turn off the display, wait a few seconds, and then I back on. Sometimes, however, this don't even work, and I'll have to jump straight to settings from my lockscreen to force the phone to portrait where the functionality of the nav bar returns.
I've contacted google, they run me through the typical steps "delete cache, have you tried a reset, update to the latest software", but nothing fixes it. They have told me repetitively it's not a common problem and it's not a problem that's worth rma'ing over.
I've been discovering my pixel has many small issues that no one else has. Such as the horrible transfer speed explain in my earlier thread, these bugs above, refusing to charge when the device is off, etc.
Has anyone had similar problems?
@noidea24,
I've had none of those issues. In fact, my Pixel XL has been flawless.
Not good. I guess I'm going to try and force a RMA.
noidea24 said:
I've contacted google, they run me through the typical steps "delete cache, have you tried a reset, update to the latest software", but nothing fixes it. They have told me repetitively it's not a common problem and it's not a problem that's worth rma'ing over.
Click to expand...
Click to collapse
Sorry to nit, but when I read the statement above I can't help but wonder if you actually did a factory reset. Reason I say that is you stated "have you tried a reset" and you didn't explicitly state that you did.
I kind of doubt the responsiveness stuff you're referring to is hardware related, it's probably software.
Whether or not a rogue app is affecting your device or a root app is impossible to determine without doing a factory reset and carefully adding one app/change at a time until the problem comes back. It's a PITA but that's what I'd do first to rule out hardware, and I'd simply run email and messaging apps unrooted for at least 24 hours to rule out hardware issues before I start loading up my favorite apps.
muzzy996 said:
Sorry to nit, but when I read the statement above I can't help but wonder if you actually did a factory reset. Reason I say that is you stated "have you tried a reset" and you didn't explicitly state that you did.
I kind of doubt the responsiveness stuff you're referring to is hardware related, it's probably software.
Whether or not a rogue app is affecting your device or a root app is impossible to determine without doing a factory reset and carefully adding one app/change at a time until the problem comes back. It's a PITA but that's what I'd do first to rule out hardware, and I'd simply run email and messaging apps unrooted for at least 24 hours to rule out hardware issues before I start loading up my favorite apps.
Click to expand...
Click to collapse
A factory reset is far from a pain in the ass, and yes, i have done it many times. the only things that makes it suck is when i have to transfer files back to my device because (as mentioned) i have terrible transfer speed from pc to device.
i have literally done everything i can to make this devices worth the price, and things are only getting worse. Since the post (later that night) i factory flashed once again, and re locked the bootloader. No root, No extra apps, hell, the only apps i had on my phone to begin with were facebook messenger, and that pixel car racer, i dont use anything else. ive had an even worse bug come in where my phone completely freezes when opening google camera and swiping to the video section. ill have to hold power until it force resets.
ive been with xda since my Motorola droid, Ive built roms for the community for my lg g2 and my nexus 6. hell, i even built kernels for my 5x (not public), so im a little past your average user complaining about some things that dont work due to user error. these are legitimate device flaws and malfunctions, and i was simply asking if anyone else has experienced them. and since it seems no one has, i have deemed my device faulty. now i have to come up with $600 for a service hold to get it replaced.
My experience with Googles first official flag ship has been pathetic, and im hoping that this replacement device i get (eventually) will persuade me not to go back to my 6p.
Well if that's the case then yeah I hope a replacement device will solve your issues. Sounds like it will.
Didn't mean to rile you up, just looking for clarity.
Good luck!

Phone Freezes Up When Pressing Back Button On Nav Bar in Strange Way

So, I got my new Pixel XL (128 GB, Quite Black, Google Store), and activated it with Project Fi a few days ago. Today, I noticed a bizarre issue. So far, I'm only able to get it to occur consistently in the Play Store. When pressing the back button on the navigation bar to return to the previous screen, the phone locks up, but not completely. The app and the back button both become completely unresponsive to touch, the volume buttons do not do anything, but the overview, home, and power button still function as normal. Navigating away from the app, or turning the screen off and back on fixes it, but it happens consistently enough to be very irritating. However, I can't get it to happen consistently enough to isolate a cause, or to capture a screen recording of it. It seems, though, to be more likely that it is app related, but that also seems strange given that it is the Play Store. The only other correlation I can find is to the Keyboard (which I'm using GBoard). Sometimes, it seems to occur after using the keyboard to search the store.
Does anyone have any suggestions/tips/etc. on a way to deal with it? Its hardly a fatal issue, but strange, and I'm curious if anyone knows what this could be.
Also, a side question: is it even worth unlocking/installing mods/etc.? I got 5+ hours of SOT with my first full charge cycle, curious if anyone has any input.
SonarMonkey said:
So, I got my new Pixel XL (128 GB, Quite Black, Google Store), and activated it with Project Fi a few days ago. Today, I noticed a bizarre issue. So far, I'm only able to get it to occur consistently in the Play Store. When pressing the back button on the navigation bar to return to the previous screen, the phone locks up, but not completely. The app and the back button both become completely unresponsive to touch, the volume buttons do not do anything, but the overview, home, and power button still function as normal. Navigating away from the app, or turning the screen off and back on fixes it, but it happens consistently enough to be very irritating. However, I can't get it to happen consistently enough to isolate a cause, or to capture a screen recording of it. It seems, though, to be more likely that it is app related, but that also seems strange given that it is the Play Store. The only other correlation I can find is to the Keyboard (which I'm using GBoard). Sometimes, it seems to occur after using the keyboard to search the store.
Does anyone have any suggestions/tips/etc. on a way to deal with it? Its hardly a fatal issue, but strange, and I'm curious if anyone knows what this could be.
Also, a side question: is it even worth unlocking/installing mods/etc.? I got 5+ hours of SOT with my first full charge cycle, curious if anyone has any input.
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I recommend unlocking so at least if you ever have a bad ota update you can still fix you're device with a new factory image. As far as the lag issues. I had something similar when Gboard first came out. What is you're current build. You may need to update you're phone.
toknitup420 said:
I recommend unlocking so at least if you ever have a bad ota update you can still fix you're device with a new factory image. As far as the lag issues. I had something similar when Gboard first came out. What is you're current build. You may need to update you're phone.
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I'm on the May image, and all my apps are up to date (aside from staggered update I may not have received, always possible). I'll wait for the June image to come out tomorrow and see if that fixes it. Thanks for the input on both fronts!
Although, if I unlock the bootloader I may fall all the way down the rabbit hole, haha.
SonarMonkey said:
I'm on the May image, and all my apps are up to date (aside from staggered update I may not have received, always possible). I'll wait for the June image to come out tomorrow and see if that fixes it. Thanks for the input on both fronts!
Although, if I unlock the bootloader I may fall all the way down the rabbit hole, haha.
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Nothing wrong with falling down the rabbit hole lol. Personally I run stock system with my mod pack. Gives me incredible battery cuz it's stock system but I also get to have some custom tweaks. Best of both worlds.
toknitup420 said:
Nothing wrong with falling down the rabbit hole lol. Personally I run stock system with my mod pack. Gives me incredible battery cuz it's stock system but I also get to have some custom tweaks. Best of both worlds.
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Any particular mods? I've been flashing/modding/etc since my Droid Razr M but reading around on the Pixel XL forums is the first time I've felt out of my depth again - all this A/B partition stuff, changes to the way root and GApps work, etc. seems so different.

Random Apps Opening after 8.0

Has anyone else been experiencing random applications opening on the device after the Oreo Update? I have the VZW Varient so i dont know if that makes a difference but im interested to know others feedback
I'm on T-Mobile variant as well as on oreo and have not had such an issue. Which applications have been doing such things?
i've got the similar issue for my z2f EU (xt1789-06) and i'n with 7.1.1
app: amazon, yahoo auction JP, chrome
Hmm..I did notice a couple apps do that..
FragmentedLogik said:
Has anyone else been experiencing random applications opening on the device after the Oreo Update? I have the VZW Varient so i dont know if that makes a difference but im interested to know others feedback
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I've noticed it a few times. Nothing consistent. Probably just the Chinese government making tiny mistakes
Randon apps
Yes im experiencing the same problem with apps just opening over the top of what ever your doing. Apps that I haven't used in awhile. Would love to find out what is causing it
I don't have that issue. The application manager will opens temporarily when device reboots. The only bug I have found is that if I try to disable the amazon app my phone instantly reboots.
Sent from my Moto Z (2) using Tapatalk
I am on Sprint and have used this phone since Sept and never have experienced this, not even on Oreo since I updated on Tuesday.
just to add my two cents. I was having this problem. Turned off Moto voice security and I haven't seen this happen again.
I've got it too, can't figure it out. I'll have to try your suggestion JAWheat411, thanks!
Warning for those who are experiencing it: this bug has the capability to bypass screen locks. Opened up an app today that completely bypassed it. Interrupted my Spotify while at work and saw that app open instead. And I am sure that I locked my phone since I leave it on my toolbox, and don't want all my co-workers in my business.
I'm also having this very same problem. I will also try disabling Moto voice security and see if that rectifies the issue. I will report back in about 2 days.
3165dwayne said:
I'm also having this very same problem. I will also try disabling Moto voice security and see if that rectifies the issue. I will report back in about 2 days.
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lol, I'm late. I still have the problem. It's very random and hasn't been happening as frequently but it still happens.
Same on my Note 8. Very frustrating.
rcbass said:
Yes im experiencing the same problem with apps just opening over the top of what ever your doing. Apps that I haven't used in awhile. Would love to find out what is causing it
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Click to collapse
This is exactly what is happening to my Galaxy S7 edge since the Oreo update. And it goes right past the lockscreen and my security. My phone is always locked, yet I find I've send a nonsense text, or pocket dialed someone, or that a gibberish email is half-composed, or that my calendar is open and a new nonsense event is half-entered. Somehow Oreo is doing all sorts of screen taps, or allowing my phone to wake up and let the pocket do that. And I have enabled the thing about disable touch when in pocket, and I've shut down smart unlock, but that hasn't made a bit of difference.
This problem is happening with my recently bought Moto Z2 Force. It started out random, but then became pretty consistent. I tried disabling the Moto actions (voice command, voice unlock and one button nav) but the problem kept happening afterwards too and became consistent.
It even opened outlook and managed to delete an important email from my boss that I hadn't read yet! Had I not been looking at my phone while it happened, I would have had one unhappy boss.
Even after unlocking the phone, it would just try random unlock codes for a while and eventually lock out the screen for 30 seconds, and then try again. Wouldn't even let me restart the phone. After struggling for more than 2 hours, I was finally able to restart in safe mode and the problem seemed to stop in safe mode. I disabled Moto actions app, deleted data from that app, and also just to be safe removed the HDR+ cam app that I ported. Planning to monitor for a couple of days and see what happens.
This sh!t is just bonkers!

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