S20 plus, Screen Lock type "None" Missing - Samsung Galaxy S20 / S20+ / S20 Ultra Questions &

Hello guys,
This is a mystery, before posting here I have searched the net for a solution but nothing works that I tried.
The option on "None" on the Lockscreen type setting has gone, disappeared. I think (but not sure) it happen after one of the recent updates. I am in Australia.
I have spent nearly an hour on the phone with Samsung customer service clearing credentials and a lot of other stuff, but no solution.
I did a full "Recovery" type of factory reset but still the "None" option is missing. Samsung has now told me to take the phone to a Service Centre for repair.
This seems an over kill for what must be a software/firmware problem.
There is a strange twist. Within my family there are three modern samsung smart phones running Android 10. Two have the "none" option missing and one does not.
Guys, please check your phones and if anyone has a solution I would love to know it.
Chris

Strange.. I have a G981W and have the option available.
What do you see under device administrators in settings? any corp work accounts/school accounts on the device? encrypted sd card?
I read older posts that by creating a guest account , rebooting and removing guest account, somehow that brought back the none option. However they were from 2015-2017. Also read that some 3rd party VPN apps can cause this. Maybe secure folder? (unsure on that last one as i don't use it).
Might have to try a full device wipe (unless that recovery did a full wipe).

As far as I know I did a full wipe factory reset, I did it from within the Android recovery menu,
I dont understand the guest account option, dont seem to have that option (to create a guest account) anywhere in Settings.
Not using any VPN's of any apps for that reason. Bare phone, minimum stuff installed after factory reset. "None" option still missing.

If you did a factory reset it would have run you threw setting up the device again as if it was brand new(login to google account , setting pin/passcode/fingerprint etc). If that was a case, did you have an option there to set "none" for security on lockscreen?
As for guest mode... looks like samsung has removed access to guest-mode in oneui, I never knew that till going to look for it myself as i never have used it lol
Well I'm out of ideas, I'm wondering if this is maybe a carrier specific thing?

digitaljeff said:
If you did a factory reset it would have run you threw setting up the device again as if it was brand new(login to google account , setting pin/passcode/fingerprint etc). If that was a case, did you have an option there to set "none" for security on lockscreen?
As for guest mode... looks like samsung has removed access to guest-mode in oneui, I never knew that till going to look for it myself as i never have used it lol
Well I'm out of ideas, I'm wondering if this is maybe a carrier specific thing?
Click to expand...
Click to collapse
When I set it up as new phone I bypassed all the pin and face ID fingerprint options. It defaulted to "Swipe to unlock" ,the "none" option was never available.
I don't think its a carrier related problem. As I mentioned have three devices (on two different providers) two devices the option is missing and one its available.
I thank you for giving it some thought.

wait... the 2 that are not showing "None" as an option, are they already set to swipe to unlock with no security on lockscreen? THe one where it is available, does it have a pin/passcode etc on lockscreen?

digitaljeff said:
wait... the 2 that are not showing "None" as an option, are they already set to swipe to unlock with no security on lockscreen? THe one where it is available, does it have a pin/passcode etc on lockscreen?
Click to expand...
Click to collapse
Here is the story of each Smartphone. None of my phones have ever had a PIN or Passcode or fingerprint set up on them except the S20 as an attempt to fix the problem. During out of box setup the security option are always "skip for now".
Galaxy S20 +:- The main subject of this discussion, you know the story recent factory reset etc
Galaxy Fold:- Not long after initial setting (out of Box) was changed to "None". Then used in that state for 6 or more months. Then as part of my checking to find out what was wrong with the S20+, the fold was set to "Swipe to unlock". A short time later when I tried to return the "Fold" to "None" the option had disappeared on it as well. I would try a factory reset on this phone as well but I think its would not fix the problem just like on the S20+.
Note 10 +:- Does not matter What I do the "None" option remains intact and available to switch too at any time. In other words works perfectly.
These are all family phones, Not rooted, no special weird apps etc. I think its pretty bad that when you do a factory reset the phone is clearly not reset to the way it came out of the factory. I would imagine most people think that it would be.
Chris

Very weird. Only thing I could come across was having smart lock on with on body detection on. But that still doesn't explain why after factory reset you still have this .
As for factory reset, when done, the device will revert back to the most recent updated revision. This includes security patches. You will not go back to true "out of box" factory software. But essentially a clean install, including most recent updates that have been done via system update .

digitaljeff said:
Very weird. Only thing I could come across was having smart lock on with on body detection on. But that still doesn't explain why after factory reset you still have this .
As for factory reset, when done, the device will revert back to the most recent updated revision. This includes security patches. You will not go back to true "out of box" factory software. But essentially a clean install, including most recent updates that have been done via system update .
Click to expand...
Click to collapse
I thought as much about the updated revision and security patches with regard to factory reset. I have always had a suspicion that it was after an update that things stopped working.
I was thinking about trying to flash back to the original firmware version. Have done it once before many years ago. Its just a bit of a stressful process.
Chris

Related

Android Nougat: No home selector in settings & settings search doesn't work

I just upgraded from Marshmallow to Nougat by enrolling in the beta. I am unrooted but unlocked bootloader. I was on, then off the beta previously, was rooted to use apps but in the end used Nexus Root Toolkit to put it back to what ever the most current Marshmallow was probably 6 months ago and have taken all updates since then. I currently am unable to see the home selector in the settings and noticed I cannot search the settings either. I can type in the settings search but it never finds anything. I tried clearing all cache, clearing cache from recovery, and running in safe mode. I didn't want to take the step of a factory reset yet as I still have a ton of pics to move to my PC before then. So far I think those are the only issues I'm having but can't vouch there aren't other settings missing as I just know I couldn't find the home because I went to set it. Any suggestions? Thanks.
Farlicimo said:
I just upgraded from Marshmallow to Nougat by enrolling in the beta. I am unrooted but unlocked bootloader. I was on, then off the beta previously, was rooted to use apps but in the end used Nexus Root Toolkit to put it back to what ever the most current Marshmallow was probably 6 months ago and have taken all updates since then. I currently am unable to see the home selector in the settings and noticed I cannot search the settings either. I can type in the settings search but it never finds anything. I tried clearing all cache, clearing cache from recovery, and running in safe mode. I didn't want to take the step of a factory reset yet as I still have a ton of pics to move to my PC before then. So far I think those are the only issues I'm having but can't vouch there aren't other settings missing as I just know I couldn't find the home because I went to set it. Any suggestions? Thanks.
Click to expand...
Click to collapse
When I first started using the Dev Preview, I was having trouble finding it as well but if you search "home" in the settings app, you'll see an option for "Home App". The option is in there. It took me a while to find the actual location but if you go to Settings>Apps, then hit the gear icon up top, that's where it is.
Thanks, at least I can get to it now, but don't think that's the complete story yet. I went and found some screen shots of the settings menu where home still shows as the first entry in devices so think it should be there too. Also if I type in home in the setting search I get nothing. Same of I type battery, display, sound, etc. I did just notice I can get things under security to come up though.
Sent from my Nexus 5X using Tapatalk
Farlicimo said:
Thanks, at least I can get to it now, but don't think that's the complete story yet. I went and found some screen shots of the settings menu where home still shows as the first entry in devices so think it should be there too. Also if I type in home in the setting search I get nothing. Same of I type battery, display, sound, etc. I did just notice I can get things under security to come up though.
Sent from my Nexus 5X using Tapatalk
Click to expand...
Click to collapse
Maybe it was an older preview you were looking at? I don't know. I have only used Dev Preview 5 and now the final build and have never seen a home option in the main settings like on Marshmallow. I have more than one launcher installed too. But I don't know why you aren't seeing results when you search in settings. You should see something when typing one, if not all, of those things.
You're right, I think I was actually looking at images of Marshmallow. I can't find a Nougat shot with the home in the main settings display. Seems very odd to bury it so deep in the settings but looks like not a bug. I must never have pro-actively set it while I was using the preview. Now just to figure out the search issue.
Yay, found it, no reset needed! Credit here at the end. Thanks for the info on where to find home. I bet when I was using preview before I just found search.
http://android.stackexchange.com/qu...n-doesnt-work-properly-on-android-n-preview-3
"I cleared data and cache from settings app and it's worked for me. Not factory reset and clear cache from recovery. I went into settings>apps>allaps,settings>storage and clear cache and data"

Is possible to unlock a Nexus 5x with Device Manager Lock?

Hi guys, recently I was robbed by two armed guys and they stole my Nexus 5x(I'm ok and I already got a new).
The first thing I did when I got home was lock my device using Android Device Manager.
The thing is they turned off my device and I think the signal to block never really got to it.
Its possible for them to do something with the device? Reset it to resell or acess my data?
Ps. My Nexus had the "pattern to boot" option turned on.
Tnks so muck guys!
If you had a pattern lock, when they go to factory reset it, it will force them to use your original google account to sign on before it will let them switch accounts.
This happens to people all the time when they sell their phones and do the factory reset without first removing their pin/pattern/password.
Good to see a case where the feature can work as intended rather than being a nuisance.

Keyboard No show

Okay, I'd like to start out with saying that I have Samsung note 10 plus. I may even be in the wrong forum for this question, which I apologise in advance.
I really need you guys help. I'm not sure if it's something I did having installed the app Package Disabler, (and mostly disabling things that I felt were Samsung bloated apps)
but after I did this and restarted my phone, the keyboard is missing. Now, I can't input my password to open my phone. I've Googled around and found some solutions, but they're all dated back in 2017 and things have changed since then.
1. using a wired keyboard or a micro USB adapter just to use it to access the keyboard part which would allow me to open up my phone since my phone hasn't a keyboard at the moment.
2. My only option now is the emergency call button. One suggestion was to dial #211 and that would miraculously do the trick. People were raving about that one, but then again that post was from 2017. lol! I tried it and got nada.
3. I even tried the wipe cache partition and that still doesn't work. I don't want to master reset my phone AGAIN. I just updated it, two ago.
Do you have any other suggestion???
taiowa72 said:
Okay, I'd like to start out with saying that I have Samsung note 10 plus. I may even be in the wrong forum for this question, which I apologise in advance.
I really need you guys help. I'm not sure if it's something I did having installed the app Package Disabler, (and mostly disabling things that I felt were Samsung bloated apps)
but after I did this and restarted my phone, the keyboard is missing. Now, I can't input my password to open my phone. I've Googled around and found some solutions, but they're all dated back in 2017 and things have changed since then.
1. using a wired keyboard or a micro USB adapter just to use it to access the keyboard part which would allow me to open up my phone since my phone hasn't a keyboard at the moment.
2. My only option now is the emergency call button. One suggestion was to dial #211 and that would miraculously do the trick. People were raving about that one, but then again that post was from 2017. lol! I tried it and got nada.
3. I even tried the wipe cache partition and that still doesn't work. I don't want to master reset my phone AGAIN. I just updated it, two ago.
Do you have any other suggestion???
Click to expand...
Click to collapse
Install a keyboard app to your phone by signing in to the play store from another computer?
taiowa72 said:
Okay, I'd like to start out with saying that I have Samsung note 10 plus. I may even be in the wrong forum for this question, which I apologise in advance.
I really need you guys help. I'm not sure if it's something I did having installed the app Package Disabler, (and mostly disabling things that I felt were Samsung bloated apps)
but after I did this and restarted my phone, the keyboard is missing. Now, I can't input my password to open my phone. I've Googled around and found some solutions, but they're all dated back in 2017 and things have changed since then.
1. using a wired keyboard or a micro USB adapter just to use it to access the keyboard part which would allow me to open up my phone since my phone hasn't a keyboard at the moment.
2. My only option now is the emergency call button. One suggestion was to dial #211 and that would miraculously do the trick. People were raving about that one, but then again that post was from 2017. lol! I tried it and got nada.
3. I even tried the wipe cache partition and that still doesn't work. I don't want to master reset my phone AGAIN. I just updated it, two ago.
Do you have any other suggestion???
Click to expand...
Click to collapse
Firstly ,
if you have read some of my previous post, i have warned about the possibility that disabling ,
apps eg with a package disabler , can have a "knock on" effect .
Anyway ,disabling what is bloat to you, can be linked to another device function/ system app ??
This is the reason i stopped using a package disabler .
The knock on effects can be various .....??
eg ..system apps can be corrupted or not working .. excessive battery drain ....etc
Nowadays , I only disable apps in the Device/Settings /Apps/....
All i can suggest is ..if you can ??/ ..enable all the apps you disabled with the Package disabler
Double check that you have and maybe do a "clean" factory reset afterwards .???
Do not import any backed up Device settings or data ..as it could have been corrupted
Good luck .

Phone hacked

I need help identifying what app or setting got me into this mess.
I think the hacker has adb access.
He shuts down apps.. etc
He is messing with the notifications.. i get ony a few. Sometimes they come in late.
I have made reset from samsung setting and the boot menu, AND I INSTALLED A NEW ROM (the one for my phone) WITH ODIN. Still the issue resurfaces.
I think my roomate installed smthg in it. He is on the house wifi and he is got a degree in networking (i think thats what it's called, we study in french in my country)
Please i need help.
If someone needs any further details, please ask.
Avoid the wifi network you suspect your hacker friend is on, reinstall the rom downloaded on another network and stay on 4G and see if it still happens? Also suspect your PC to be hacked...
Thx for replying,
I did format my pc but i have connected it to house wifi.. didn't notice anything out of order though.
I found out about the "Revoke USB debugging authorisations" option in Developer Options. I think it is working.
Today, since i made a new instagram account, i added a mutual friend. Turns out it was an old and lost account, and thats when i got the error from the video.
Fortunately, i fixed it by un.following the account and clearing the app storage.
I need to know what access does he have?
Can't upload the video, here's some shots.
Look no further than yourself for the cause of this... one way or another.
RX: Factory reset, change Google account password.
Stop with the social media crap and go mingle with real people.
This not about social media, it's about getting my phone back.
With my old account, I couldn't even talk to my messenger friend. Today, thats like having your phone number unreachable all the time, frustrating.
Please if you don't want to help don't, but no need for quick unhelpful replies.
Carch921 said:
This not about social media, it's about getting my phone back.
With my old account, I couldn't even talk to my messenger friend. Today, thats like having your phone number unreachable all the time, frustrating.
Please if you don't want to help don't, but no need for quick unhelpful replies.
Click to expand...
Click to collapse
How was it compromised?
Understand if it was compromised it's more than likely because you left yourself vulnerable to attack.
A compromised OS needs to be cleaned or wiped... I gave you the solution(s).
No need to say thanks but don't give me lip about your screw ups.
Thank you.
I tried factory reset more than 10 times, different ways. No luck.
I think he is got access to one of my friends account but i don't know how he is using this connection with me ( message, notification.. i don't know)
@blackhawk what you said is true, and i didn't mean no offense.
Carch921 said:
Thank you.
I tried factory reset more than 10 times, different ways. No luck.
I think he is got access to one of my friends account but i don't know how he is using this connection with me ( message, notification.. i don't know)
@blackhawk what you said is true, and i didn't mean no offense.
Click to expand...
Click to collapse
Reflash the firmware especially if it is Oreo or below.
If it's not embedded in the firmware, it's being added by you albeit inadvertently.
Your Achilles heel is social media... don't be so predictable. Break the link in the chain.
None of the social apps should be running on the device, they are malware. At least keep them in the cloud.
Email must always be kept in the cloud and any attachments downloaded from it scruntinized or preferably not downloaded at all. All downloads are suspect.
At this point your data base is suspect as well.
Insanity is doing the same thing over and over, expecting a different result.
Android 11.
I am trying.
Carch921 said:
Android 11.
I am trying.
Click to expand...
Click to collapse
Unless someone physically got their hands on it, there's no known way the Android 11 stock factory image can be compromised by a rootkit or virus. A factory reset is all that is needed.
The problem happened after the reset.
blackhawk said:
Unless someone physically got their hands on it, there's no known way the Android 11 stock factory image can be compromised by a rootkit or virus. A factory reset is all that is needed.
The problem happened after the reset.
Click to expand...
Click to collapse
That is exactly what i suspect did happen. I often leave my phone home and my pattern is known for him.
How can i undo a modification of that level.
(I intend to go to a phone repair shop and install new soft with the "box". Is this recommended or is it a bad idea)
Carch921 said:
That is exactly what i suspect did happen. I often leave my phone home and my pattern is known for him.
How can i undo a modification of that level.
(I intend to go to a phone repair shop and install new soft with the "box". Is this recommended or is it a bad idea)
Click to expand...
Click to collapse
Never leave a phone physically unsecured as that's the only real security there is.
You need to have the firmware reflashed then be careful what you put back on it.
Change all your passwords and use secure passwords.
I ithink i this is the problem.( in the pic below)
There was an app called android device.. don't know if this is normal. So i deleted it and restarted and things are back to normal.
Sorry i can't upload the image, the app closes automatically.

			
				
Scan it online with Virustotal.
Sell the phone Facebook

Question I'm hacked

My girlfriend can see everything I do on my phone, even listen in to my surroundings and spy on me with my camera. I've looked at all the running processes and I can't find the malware. Any advice besides a system reset? Thanks
She's probably just has your password mate. Change it or factory reset your device. If that doesn't work find a new gf.
tycox93 said:
She's probably just has your password mate. Change it or factory reset your device. If that doesn't work find a new gf.
Click to expand...
Click to collapse
Believe me it's not just the password. She's installed some kind of parental Spyware like MSpy
If you're sure that's what she has done, and not just a bit paranoid, then you should be able to find it if you got into safe mode. At least I believe so.
tycox93 said:
If you're sure that's what she has done, and not just a bit paranoid, then you should be able to find it if you got into safe mode. At least I believe so.
Click to expand...
Click to collapse
I'm 100% convinced that's what she's done but I'm not that tech savvy when it comes to phones so I'm not sure which processes are part of the Android OS and which processes are the spy app.
Ditch gf.
Factory reset, will purge anything she loaded. The bootloader is locked so the only thing she could hack is the user data partition, a factory reset clears this.
Delete Google and Samsung accounts in settings>factory reset from settings not recovery menu>don't set up your Google account initially>change Google and Samsung account passwords on another computer (PC or Mac), write down passwords and make them complicated, setup the Google account on phone then.
It is clean. Be careful what you then load and who you give access to your phone if anyone.
I had a phone bought on eBay which I think it was cloned
It was the Xiaomi mi mix fold 2. I kept sending me messages please close the screen mirroring ect..I tried to reset it but nothing worked. Someone cracked the ROM in my opinion. eBay refunded me in full. I think you shall better buy a new phone
If you're paranoid:
reset your computer without a network connection.
reset your phone and don't connect to wifi yet.
reset your home wifi modem/router
connect your devices and use a strong password.
After this only a specialist can hack you.
simrag said:
I had a phone bought on eBay which I think it was cloned
It was the Xiaomi mi mix fold 2. I kept sending me messages please close the screen mirroring ect..I tried to reset it but nothing worked. Someone cracked the ROM in my opinion. eBay refunded me in full. I think you shall better buy a new phone
Click to expand...
Click to collapse
No reason to replace the phone if it's a stock Samsung and it factory resets. As long as Knox isn't tripped it's still running with a stock rom and bootloader that haven't been altered and are still secure.
Odinsinces3 said:
If you're paranoid:
reset your computer without a network connection.
reset your phone and don't connect to wifi yet.
reset your home wifi modem/router
connect your devices and use a strong password.
After this only a specialist can hack you.
Click to expand...
Click to collapse
After reset it can't be accessed until account info is entered. My solution bypasses that entirely.
If he factory resets from recovery without first deleting Google and maybe Samsung accounts from the phone he may get locked out by FRP!
FPR is more wicked than any bad gf...
In Samsung's it's always best to factory reset from Settings rather than the boot menu. I redundantly make sure FRP won't be invoked by also deleting the accounts before the reset whenever possible*
*a boot loop or total system crash trashes this option, better hope the account password works...
How to stay away from Hackers?, How they simply get the access to hack our devices.
Everett34 said:
How to stay away from Hackers?, How they simply get the access to hack our devices.
Click to expand...
Click to collapse
They don't; most victims inadvertently install the malware themselves. Social media sites like WhatsApp, Tiktok etc are hunting grounds for hackers. Poor settings and app selection, clumsy browsing habits, side loading, unlocked bootloaders, no firewall in use, being careless what's downloaded, not keeping email in the cloud, allowing others physical access to the device, sharing drives, using unsecured wifi hotspots, not using Android 9 or higher... among others.

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