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I was promised a free book cover when I ordered my 10.5 from Samsung USA. It's been 3 weeks and still no shipment of the cover. They told me it's on back order even though the web site shows shipping in 1-3 biz days. Just wondering if anyone has actually received it. Thanks.
kliu888 said:
I was promised a free book cover when I ordered my 10.5 from Samsung USA. It's been 3 weeks and still no shipment of the cover. They told me it's on back order even though the web site shows shipping in 1-3 biz days. Just wondering if anyone has actually received it. Thanks.
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nope still havent gotten mine.
preordered june 17th, got the tablet June 28th. still no book cover. I get an email every 10 days saying its still backordered.
seems like they aren't anywhere. they must be having production issues or only make like 10 a day just for the hell of it.
i'm in contact with a customer service person who tells me the estimated restock date, but doesn't mean you'll get it when they're in stock.
i just emailed him this morning asking if they replace a broken tablet that was supposed to come with a book cover. ha
it's not broken, i was just being a ****. hah
I wasn't expecting this for 6-8 weeks but I just got an email with my $150.00 credit.
I just ordered wireless charging stand, 45w charger, wireless charger portable battery combo.
I think everybody got it today ... I keep timing out trying to order
bp328i said:
I wasn't expecting this for 6-8 weeks but I just got an email with my $150.00 credit.
I just ordered wireless charging stand, 45w charger, wireless charger portable battery combo.
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That's also what I'm trying to order and the headphone dongle
Stuck here
fatboypup said:
Stuck here
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I ended up ordering from my laptop.
Same!!!!
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bp328i said:
I ended up ordering from my laptop.
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Yeah I used a browser shop.samsung.com took a few tries for payment but I got it
Mobile browser
Note10+
I submitted mine 8/22/19, it was sent the code 8/26/19.
I already won a $129 earbuds for free so I think I will wait for the Watch Active 2 pre-order. I thought they said you get the wireless charging pad with pre-order. The 44mm for $299 looks Bad A$$.
Took a while but I opted for the active. I doubt they'll add the active 2 on the available kits or individual options.
ssgunner20 said:
Took a while but I opted for the active. I doubt they'll add the active 2 on the available kits or individual options.
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You can use this credit for anything on samsung.com, so if you want to get the active 2 I would cancel your order and wait until it comes out. However it will be much more expensive, about $300.
I was going to wait and use my credit for the active2, mainly for the stress/ s-health monitoring functions since the sensor was removed on the new note, but I got a galaxy fit for almost nothing with my samsung rewards points from samsung pay instead. (I already have an Apple watch S4 and Gear S3 frontier lol)
Yea ivthought about waiting for it but dont wanna pay extra money for it. I have a gear s3 that's all beat up but works but like the screen res on the active. Basically got for under $20 bucks with gift cards and the sammy promo.
Now I'll have an extra one when the other dies.
Did you all order through carriers? Cause I ordered direct from Samsung.com and won't get my credit until 15 days after delivery of my Note 10+ (which was delivered on Aug 21st.
Mr. Orange 645 said:
Did you all order through carriers? Cause I ordered direct from Samsung.com and won't get my credit until 15 days after delivery of my Note 10+ (which was delivered on Aug 21st.
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Same. No credit yet for me.
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Yes thru carrier.
What I did soon as I got my phone(8/21) went into shop app and registered for credit. Email said allow 6-8 weeks. Turn around was actually less than a week since I got credit email yesterday afternoon.
Dont know why you thought 6-8weeks lol...
Samsung always says that but normally delivers within a week or two.
Same happen with all my promos.
Watch, vr, charger etc...
And got mines yesterday used it for the ear buds and battery.
Was going to use it for the active 2 watch. But with its shipping date being sept 27. I might as well get the free buds then pay full price for the watch later
Mr. Orange 645 said:
Did you all order through carriers? Cause I ordered direct from Samsung.com and won't get my credit until 15 days after delivery of my Note 10+ (which was delivered on Aug 21st.
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I ordered from Sprint
However I registered my Note the same night I recieved it, showed proof they needed for the offer.
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Sucks u can't get 256 sd card with this.
I pre-ordered through Best Buy [Verizon] (that experience was terrible, btw). I registered and submitted on Sunday and got approved yesterday. Delivery should not take more than a day to process since they should only need to review your proof of purchase. It's just digital credit from Samsung.
Just placed any unlocked 512 ultra order.
Shipping date March 4th. Haven’t got the confirmation email yet tho.
My website isn't working and keeps erroring. I also am not getting the additional $35 dollars, maybe I need to wait for an email tomorrow to get that.
Shop Samsung app kept hanging. Tried for about 15 minutes on app and website. Finally got through on the website.
Got through on website and ordered. However, I didn't see my additional $35 for pre-preordering. Guess I'll have to ask about that later.
Don't forget to load cashback. It's 10% right now.
Ordered at 12:03, got a leather case and buds+ with the $200 credit. (You must use credit at checkout or you lose it)
I am getting the S20 Ultra Cosmic Grey with 128GB and trading in a S10e for 300 discount. (I paid 400 for it on black friday so not too bad)
Order confirmed and processing 10 minutes after order placed. Est ship date 3/4. Samsung is usually early tho-Early orders may arrive by the 4th.
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Pre-ordered the 128GB version. Still debating if I want to keep the order or keep the note 10+.
I like my S-Pen but I also like high touch refresh. Plus the S20 is an unlocked version, my note 10+ is Verizon. Hopefully some full reviews come out soon.
Same here, cant see my $35 preorder info?
I missed out on note 10. I ordered the s10+ last year
I would get the note10+ 5g for tmo if I got one because it is shockingly wider than the s20 ultra. I have how they are making the phones longer to inflate the screen size specs.
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Just preordered S20 Ultra and Galaxy Watch 2, and traded in my Note 10+, paid $845 for all. Used the $200 credit for the watch.
I always stay away from chrome when placing a pre order. I don’t know why chrome always sucks during pre order. Maybe too many connections from same browsers.
johnwayne27 said:
I missed out on note 10. I ordered the s10+ last year
I would get the note10+ 5g for tmo if I got one because it is shockingly wider than the s20 ultra. I have how they are making the phones longer to inflate the screen size specs.
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Screens are same width, along with more usable width with slightly less curve on s20ultra. Pretty much a wash. I do agree that a wider phone, back to 18:9 would be nice.
blaksmyth said:
My website isn't working and keeps erroring. I also am not getting the additional $35 dollars, maybe I need to wait for an email tomorrow to get that.
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I placed my order for othe ATT 128GB Ultra - got the 200 credit to buy ear buds - and after I completed the order received an email confirming my order and another email with the $35 credit which I can use on Samsung Shopping....that email said somehting like they noticed it didn't offer it to me when I placed my order so they wanted to make sure I received it.
I was confused by the discount as well, but I got $200 + $35 from the accessories page.
You don't get the $35 on the ultra, which is dumb.
VZTech said:
You don't get the $35 on the ultra, which is dumb.
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I thought the $35 was part of the email reservation from Samsung. I think I got it.
garyHal said:
I thought the $35 was part of the email reservation from Samsung. I think I got it.
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Not for the ultra. It's excluded. I'm contacting them now to find out for sure
You had to use the reservation link to get the $35. They gave me the credit after the fact because I didn't order from the reservation link.
VZTech said:
Not for the ultra. It's excluded. I'm contacting them now to find out for sure
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Its included. Received an email this morning with the extra 35 and a code to use in the accessories store
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tdevaughn said:
Its included. Received an email this morning with the extra 35 and a code to use in the accessories store
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I contacted them. Supposedly I will get an email within 24hrs with the code. I call bull****
Got mine, so I believe them on this one
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I haven't seen any pre-order thread opened up yet on the forums for the Z Fold 3 so figured it's about that time! Who else is up for constantly refreshing the order page and checking if FedEx slips have been created?
Ordered: 8/15
Items: Z Fold 3 256GB Phantom Green, Watch 4 Classic 42mm Silver, Buds 2, Spen + Case
From: Samsung US website
All items still show 'preorder' on Samsung page and set for delivery 8/30 except for the Watch 4, which shows as 'In Process' and delivery for 8/27. I have a FedEx label created for estimated ship date 8/23 and delivery 8/25, which I'm assuming is the Watch 4.
I haven't been this excited for a phone in a while, looking forward to tracking the progress with everyone!
Order Date: 8/11
Expected Delivery: 8/27
Items: Galaxy Z Fold3 5G 512GB (Unlocked) Phantom Black
Galaxy Watch 4 Classic 42mm Black
Galaxy Z Fold3 5G Flip Cover with S Pen, Black
Order Date: 8/15 (after canceling my 256gb because the app gave preorders 512gb for free as of 8/15)
Expected Delivery: 8/27
Items: Galaxy Z Fold3 5G 512GB (Unlocked) Phantom Black
Galaxy Watch 4 Classic 46mm Silver
USB 35 Watt Duo (Samsung App Gift)
No labels in FedEx yet. Do you think something is wrong? Should I go to FedEx today and just camp out for a week? What if they didn't get the order? What if my order has covid? Can't wait to hear all the noise next week when T-Mobile ships theirs and Samsung still hasn't shipped unlocked. Oh I do so love this time of year!
i ordered a black 256Gb. Too early to expect shipping info.
Yea i preorder day 1.
FedEx app has a tracking number but its just label created.
I did happen to go back and order a s pen fold which will be here tomorrow.
Bit as samsung has always done. They will start shipping the day before release.
Pre-ordered 8/15, my work had a 10% discount for us on the Samsung store so that saved me a cool $200, plus still got the extras.
Fed Ex tracking already up, says expected delivery 8/24 but that'll change for sure. Can't wait!
How do some of you get tracking numbers? Maybe because i did not order from Samsung?
ronaldheld said:
How do some of you get tracking numbers? Maybe because i did not order from Samsung?
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I did and no tracking number yet. Ordered 8/15. I think that they're than likely have pallets that hit a point in distribution where they are tagged for shipping. As QTYs are available for certain regions, you get early tracking. The rest get it the same time, just behind the other ready to tag one's.
Poland, ordered 16.08. I have response from T-Mobile - till 5 working days.
Hi French, ordered fold 3 256 black on 12.08. My package in the way today. Reception tomorrow
Pre oder August 11 and still says processing already charged my account 4 days ago paid in full,still says August 27. I'm from California. Order the unlock version. On a side not last year my fold did not get out until the official launch date September 18. Usually I oder my phones with Verizon, they tend to always send phone like 5 days before launch date
ronaldheld said:
How do some of you get tracking numbers? Maybe because i did not order from Samsung?
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If you get an account with FedEx, you can see a package notice there as soon FedEx gets a shipping label request.
ronaldheld said:
How do some of you get tracking numbers? Maybe because i did not order from Samsung?
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Sign up to fedex home delivery.
It will let you know when you have a oackage coming.
I have my tracking number already. 2.0lb for the bundle i got.
Eta aug 27th.
But no word from samsung or movement.
Basically when they make your order they make a tracking number also and it goes into fedex system.
Oh and my s pen fold did come today. Feels nice
Oh I don't even have a Fed Ex account, my order details just updated with tracking information yesterday.
Anyone use samsung financing? I am wondering if because I canceled an order prior some algorithm held mine from being shipped in case I bailed again ha.
i also have a FedEx shipment notification with an estimated ship date of 8/23 and delivery date on 8/25.
I have no account with Fedex, maybe that is a reason. I was told it could ship vis UPS.
So I ordered and money was taken out of my account right away. I did save my order number but no order info in my account. I have to search for it. I did contact live chat and they said i was going to receive something by the 17th, that didn't happen in which i didn't expect it to. No order update yet just an email this morning saying my order was still on track to be received by the 27th
Pre-Order 512GB Fold 3 with Watch 4 Classic all on Aug 11th expected delivery date is Aug 27th
Samsung website just say "In Process" no tracking #. Midwest US
I got a mysterious email today that said it was an update for one of the items on my order ####, and to check my order online and that it will deliver on the date stated there. I did nothing to spark that.
Date says 8/27 for the watch and the phone. Odd but that too might be automated for those without tracking #'s after a certain amount of time
Has anyone who pre ordered through T-Mobile with the backorder gotten their phone shipped or received shipping info yet?
I pre ordered kind of late on August 24th, and got notified that it would be backordered with a delivery date of 9/16-10/7, but I'm worried that the shipping estimate may actually end up being in October.
I am on T-Mobile as well, but I ordered through Samsung direct and mine was supposed to be here on 09/14, but it slipped to 09/21 and it looks like it is going to slip again as it has not shipped yet.
I wonder if buying the Unlocked one would have been faster?
Talderon said:
I am on T-Mobile as well, but I ordered through Samsung direct and mine was supposed to be here on 09/14, but it slipped to 09/21 and it looks like it is going to slip again as it has not shipped yet.
I wonder if buying the Unlocked one would have been faster?
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Yeah I thought about going the unlocked route as well, but after seeing the issues with activation some people were having I backed off of it. Hopefully we'll get ours before October.
I didn't pre-order due to another issue. I did order on the 2nd and received mine on the 3rd. I got phantom black 256 GB. I know the other colors where on backorder.
I just got off the phone with Samsung, it looks like it will be here on or around the 21st (not telling with FedEx (I HATE FEDEX))...
Im having same issue with samsungs galaxy watch 4. I ordered it weeks ago and the app says will ship week of Sept 13th and then on the website says will arrive by Oct 10th.
Talderon said:
I am on T-Mobile as well, but I ordered through Samsung direct and mine was supposed to be here on 09/14, but it slipped to 09/21 and it looks like it is going to slip again as it has not shipped yet.
I wonder if buying the Unlocked one would have been faster?
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The answer is yes. I ordered unlocked through Samsung on 4SEP (USA, 256GB, Black), and mine will be delivered tomorrow.
I ordered two ZF3s about two weeks ago. My T-Mobile order status still says its being processed with a ship date of 9/9-9/13. I wonder when it will ACTUALLY ship.
Ruffles said:
I ordered two ZF3s about two weeks ago. My T-Mobile order status still says its being processed with a ship date of 9/9-9/13. I wonder when it will ACTUALLY ship.
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Smh. I spoke with one of the Tmobile reps on Twitter, and they told me the same thing that shows on my account - estimated delivery date of 9/17 to 10/7. T-Mobile has been dropping the ball on pre orders for the last few years.
imitor87 said:
Smh. I spoke with one of the Tmobile reps on Twitter, and they told me the same thing that shows on my account - estimated delivery date of 9/17 to 10/7. T-Mobile has been dropping the ball on pre orders for the last few years.
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Disagree. Last few years? T-Mobile almost always has my annual preorders delivered to me before Samsung's official release dates. This year I got the Watch4 Classic nearly a week before release and the ZF3 on the day of release.
Yikes, glad I never ordered through T-Mobile. The trade in deals were tough to pass up, but I'm not on a Magenta plan so I didn't get the full benefits. Hopefully you guys get yours soon.
I ordered mine from T-Mobile yesterday (19 September) and they told me that it would ship between 27 October and 11 November. I HAVE TO WAIT OVER A MONTH FOR IT TO SHIP!!!!
Ugh. I might just cancel and buy one elsewhere. The only reason I was getting it through T-Mobile was their $1k trade in but the way it works being stretched over 3 years really sucks.
I'm not cancelling my order until I have one in hand. I am also looking around for anyone willing to take my Note 20 Ultra (512GB with 512GB Card) in partial trade for a 512GB ZF3.