***Vivo V9 Pro*** bricked, help! - Vivo V9 Questions & Answers

Hello,
We've had this phone for almost 2 years now. Never rooted, it was used by an elder in the house for watching youtube videos and reading news. A few days back, the device went into Fastboot mode (with only two choices available, once in fastboot mode - Reboot & Recovery) for inexplicable reason (no I wasn't trying to root or flash a custom rom; I'm a techie but not this much into Android) and no matter what I tried, it would keep booting back to the same mode. None of the following worked:
1. Keeping the power button pressed for 15-30 seconds.
2. Clicking Reboot.
3. Clicking Recovery.
After the aforementioned measures didn't work, I took the phone to a service center. They claimed that software was not getting downloaded into the device and that it's motherboard needed to be replaced (I should point out that before this issue popped out of nowhere, the phone was working perfectly fine; no battery issues, no performance problems, etc.). I refused to get the motherboard changed, brought back the phone and hooked it up with a PC and ran a few fastboot commands. Here are the observations:
1. "fastboot devices" - shows device id (which means drivers are fine and device is accessible).
2. "fastboot reboot" - phone reboots to fastboot mode (again!)
3. "fastboot continue" - phone moves beyond fastboot mode. Almost instantaneously, Vivo logo comes up and in the top left corner, I see the message " any key to shutdown" (the word "Press" before "any" is not visible).
4. "fastboot oem unlock" returns "unknown command" error. (NOTE: I had never enabled "OEM Unlocking" in Developer Options.)
5. all other fastboot commands return "unknown command" error.
After some digging, I learned about the EDL mode, how to enter it and flash stock ROM using QFIL for unbricking purposes. I was able to successfully enter EDL mode after shorting the test points. After several attempts to flash stock ROM, my swift progress was finally halted by the EDL authorization issue:
INFO: Target Said: ret_auth = -1
INFO: Target Said: "Warning: Unauthorized tag 'program'"
(I can post the full log, if needed).
So here's my question: how do we get past this EDL authorization issue ? I've gone through the forum for Vivo V9 and also scoured the web but have not seen anyone getting past this issue successfully. I'm not particular in bypassing this security mechanism by any shady means; I'd be really glad if Vivo service center or customer support helped. But Vivo hasn't been helpful at all; they're maintaining that their service center's diagnosis is final. Apparently there's no grievance redressal process by which I can get a more senior support team to double-check the conclusions of the service center.
Looking forward to inputs from the community here; any help would be appreciated.
Thanks,
AS.

Related

G3 D851 hard brick or is it? Need help!!!!

Hello,
I seem to have really messed up my G3 and after days of research I have not been able to get anywhere with it. I've read posts of people having similar issues, but their solutions do not seem to work for me.
What I tried to do is flash the ROM, starting with TWRP. After installing TWRP and rebooting I was getting the "no command" message on the screen. I believe (this was days ago), I used ADB to remove laf and reboot the phone (for some reason I could not back it up). The phone rebooted in fastboot and it has been downhill from there.
No download mode. When normally started the phone just hangs on the LG logo. Vol- and power gets me to the "Factory data reset", but if I do that, it flashes "erasing" for a second and it goes back to the LG logo screen.
I can get to fastboot, however, any command that I enter in CMD or Linux terminal just shows up on the phone's screen and it does not do anything. Fastboot devices shows the device as "????????" in Linux and as "?" in Windows. I have tried multiple drivers for Windows.
I tried BoardDiag (3 or 4 different versions running as admin) and shorting the pins, but any time I try to run the checks, I get an error - "No response from device" or "Device was not found in dload trying flash programmer"
I also tried SmartBootDiag, but once it detects the phone, it does its checks and it disconnects the device, without giving me an option to flash anything. Looking at the logs, it does not find any anti-rollback issues.
Any suggestions would be greatly appreciated as I am not sure what else to try.......
Thank you.
Anyone??

Boot loop issue: cannot get into fastboot from "no command" screen

Hey everyone,
A2 lite phone is in bootloop - allegedly (not my phone) "out of nowhere". The user does not do any fancy things like flashing, and this has not been done either.
Phone is on continuous boot loop, and sometimes (really seems randomly), the device starts up in the "no command" mode and stays there for a while. I read that we could go into fastboot mode by pressing "power button and tapping volume up key", but this doesn't do anything.
I've tried this thread: https://www.the***********.com/boot-xiaomi-mi-a2-fastboot-mode-recovery-mode/
But I'm not even getting into fastboot.
I'm almost thinking that the volume buttons are just broken, though from the feedback of the buttons this doesn't seem realistic.
EDIT: ok, now I'm somehow able to get it into fastboot.... sometimes. Now I'm here:
I switched the partition from a to b, but it still goes into bootloop. Then I switched it back to a, still bootloop. Then back to b. Still bootloop! But at least now sometimes I'm able to get into fastboot. No matter what kind of commands I'm typing in the cmd console, after about 10 seconds on the fastboot screen, the phone just reboots.
idk, it looks almost as if both partitions have the bad android 10...
Do you guys have any idea? Please let me know if more info is helpful.
You go into fastboot mode by holding Vol Down + Power button. So try holding Vol Down and Power button at the same time to go into fastboot mode. (Don't tap it)
Go here and grab the image you prefer (latest should do the trick) : https://forum.xda-developers.com/mi-a2-lite/how-to/fastboot-xiaomi-mi-a2-fastboot-images-t3824871
Then go ahead and follow this guide here to flash the stock ROM : https://c.mi.com/oc/miuidownload/detail?guide=2
This will wipe the data on the device, but it seems like you have no other option at this point. Cheers.
Thanks! I've tried that now. It starts flashing the device until... after about 10 seconds, the phone reboots from Fastboot mode .
As per this page: https://twrp.me/xiaomi/xiaomimia2lite.html
I've tried to do a recovery via TWRP. If I execute `fastboot boot path/to/twrp.img` then I go from fastboot to TWRP (the teamwin logo), but right after that the phone already reboots.
https://www.xda-developers.com/how-to-install-twrp/ - I don't know if it means anything, but when I execute `adb reboot bootloader`, the console returns `error: no devices/emulators found. If I execute `adb devices`, it does not list my device. However, if I execute `fastboot devices`, my device is listed.
I installed ADB usb drivers, so when I get my phone connected in fastboot, it shows up as Android Bootloader Interfacee in device manager. So not sure what's going on here, but it's all weird.
What I'm facing is very, very similar to https://www.reddit.com/r/Xiaomi/comments/4ltzt9/xiaomi_mi_note_boot_loop_even_in_fastboot/ <-- but that thread is a bit of a dead end (and 3 y/o)...
daize said:
after about 10 seconds, the phone reboots from Fastboot mode .
Click to expand...
Click to collapse
Hmm, it should never do that, maybe it's a hardware issue that we can not fix via Fastboot ?
daize said:
As per this page: https://twrp.me/xiaomi/xiaomimia2lite.html
when I execute `adb reboot bootloader`, the console returns `error: no devices/emulators found. If I execute `adb devices`, it does not list my device. However, if I execute `fastboot devices`, my device is listed.
Click to expand...
Click to collapse
When the device is in Fastboot mode, it will only be recognized as Fastboot. Only when it's properly booted, the device can be recognized in ADB, so no issues there.
I assume your bootloader is already unlocked as you have successfully booted into TWRP. You might try EDL (Emergency Download Mode) flash as a last resort :
Download MiFlash (20160401) from here : https://www.xiaomiflash.com/download/
You're downloading that particular version because it is able to EDL flash on your phone. Install the MiFlash you've downloaded and open it, then put the phone into fastboot mode. Connect it to your PC and use this code to take the phone into EDL mode:
Code:
fastboot oem edl
After you hit enter, you will see the screen turn off and notification LED blinking, this is normal. This means the phone is in EDL mode. Open the MiFlash you've installed (likely in C:\Program Files\Xiaomi\MiPhone) and browse to the ROM location and connect the phone. Choose "Flash All" and start flashing.
After the EDL flash is complete the phone will not reboot. It will stay in EDL mode. You need to disconnect the phone from PC and hold power button (about 10-15 seconds) to boot the phone. If the phone boots properly, you can go into fastboot and connect it to PC, then use:
Code:
fastboot oem lock
to relock your bootloader. Try it and let me know. :fingers-crossed:
Thanks for the continued help!
I've followed your steps - When I run fastboot oem edl, the console returns "... okay [ 0.0202s] finished. total time: 0.022s" and the phone turns to a black screen (no notification led blinking). Then... after a couple of seconds, goes back into the boot loop .
Something maybe to note: every time that my phone starts up, it (1) shows a screen saying "Your device software can'tbe checked for corruption.Please lock the bootloader.", and then slides down to the typical "androidone" white screen before it reboots again.
daize said:
every time that my phone starts up, it (1) shows a screen saying "Your device software can'tbe checked for corruption.Please lock the bootloader.", and then slides down to the typical "androidone" white screen before it reboots again.
Click to expand...
Click to collapse
The screen with the ugly text is normal, since you have an unlocked bootloader, it's there to warn you that the device's software might've been tampered with. On the main subject though, I'm out of ideas. You might try booting the phone by holding Power + Vol Up, which should normally boot into stock recovery or wipe the data on the device. But I'm slowly beginning to think that this might be a hardware issue rather than a software issue that I can help you to fix.
Under normal circumstances, EDL flash is the way to fix any problems you might encounter with the software, that's why it's called the Emergency Download mode. But since we're past that stage, I believe I will not be able to assist you further. Hope you can fix your device my dude/dudette!
If the phone gets out of fastboot mode your phone does not get recognized from your computer. Try to delete fastboot and minimal adb and download the latest version. [https://forum.xda-developers.com/android/general/tool-adb-fastboot-installer-tool-windows-t3999445]
Open MiFlash, click Driver left on the top and install them.
Set path to the downloaded firmware. Now boot into fastboot, once that is done connect your USB cable to both, computer and phone. If this doesn't work try different USB-Ports and USB-cables. Some work, some don't. This might be the reason for leaving the fastboot mode.
Click refresh and see if your device appears
@marstonpear thanks for your help so far <3 @Cappucinto, thanks for chiming in! What do you mean with this: "Open MiFlash, click Driver left on the top and install them." <-- in MiFlash, I do not see an option to select driver...
@marstonpear thanks for your help so far <3
 @Cappucinto, thanks for chiming in! What do you mean with this: "Open MiFlash, click Driver left on the top and install them." <-- in MiFlash, I do not see an option to select driver...
What did change now after installing these drivers: https://forum.xda-developers.com/android/general/tool-adb-fastboot-installer-tool-windows-t3999445]
I did try some other USB cables. The one I've been trying triggers the windows sound for "new device successfully connected" when I boot the phone up in fastboot, and then of course gives the "device disconnected" sound when the phone then reboots. With another USB cable in this case, windows just states: "USB device not recognized". So it seems like the cable I haven't been using is defect .
I'm unable to use MiFlash at the moment so I can't explain the whole procedure with installing the drivers in MiFlash. But there has to be something like "Install > Drivers" or something. Maybe someone else can help out.
Try to use the working cable again, open a command prompt and type: fastboot devices
Then wait for an answer, post it here and see if the phone reboots again or if it stays in fastboot
daize said:
Hey everyone,
A2 lite phone is in bootloop - allegedly (not my phone) "out of nowhere". The user does not do any fancy things like flashing, and this has not been done either.
Click to expand...
Click to collapse
The response by marstonpear below makes sense.
marstonpear said:
You go into fastboot mode by holding Vol Down + Power button. So try holding Vol Down and Power button at the same time to go into fastboot mode. (Don't tap it)
Click to expand...
Click to collapse
Although u shd consider this link, i tried to arrange it step by step:
https://forum.xda-developers.com/sho...php?p=79365091
Follow the instructions, as dat was how i revived mine. Hopefully it may help u.
Note; wen using twrp, preferably use " twrp - offain "
Miflash tool:
Link 1: https://www.xiaomiflash.com/download/
Preferably use Link 1 & choose either 2016, 2017 or 2018 versions. They come preloaded with the drivers u need
Link2: https://xiaomibuzz.com/downloads/download-xiaomi-mi-firmware-flash-tool-latest-version-2018.html
Lets know how it goes
Cappucinto said:
I'm unable to use MiFlash at the moment so I can't explain the whole procedure with installing the drivers in MiFlash. But there has to be something like "Install > Drivers" or something. Maybe someone else can help out.
Try to use the working cable again, open a command prompt and type: fastboot devices
Then wait for an answer, post it here and see if the phone reboots again or if it stays in fastboot
Click to expand...
Click to collapse
Hey there When I get into fastboot and run `fastboot devices`, a code returns <tab> fastboot.
... and then the phone restarts I'm trying but I guess I'm beyond the stage of being upset, haha.
@agbadino https://forum.xda-developers.com/sho...php?p=79365091 <-- that first link seems to be broken, could you check again? I'd love to try your steps!
daize said:
@agbadino https://forum.xda-developers.com/sho...php?p=79365091 <-- that first link seems to be broken, could you check again? I'd love to try your steps!
Click to expand...
Click to collapse
Sorry bout d previous link. I believe this shd take u directly to the tutorial:
https://forum.xda-developers.com/mi...tboot-mode-t3920925/post79365091#post79365091
remember to use "twrp offain for daisy". It works better than the regular twrp for daisy
It my take and procedure that worked for me at the time. Good luck tho
Thanks! Sadly, when I get to the `fastboot oem edl` step, it fails. I get into fastboot, I quickly enter `fastboot oem edl`. CMD says finished, the screen turns off. I immediately refresh in MiFlash (COM3 is the device), I start flashing. After 4 seconds, the device turns off (windows sound "device disconnected"). The flashing runs for a total of 7-9s says "the operation completed successfully.(0x000000000: cmd <?xml version="1.0" ?><data .. etc etc
So I don't really know what to do if I can't get into EDL mode .
daize said:
Thanks! Sadly, when I get to the `fastboot oem edl` step, it fails. I get into fastboot, I quickly enter `fastboot oem edl`. CMD says finished, the screen turns off. I immediately refresh in MiFlash (COM3 is the device), I start flashing. After 4 seconds, the device turns off (windows sound "device disconnected"). The flashing runs for a total of 7-9s says "the operation completed successfully.(0x000000000: cmd <?xml version="1.0" ?><data .. etc etc
So I don't really know what to do if I can't get into EDL mode .
Click to expand...
Click to collapse
Try getting another chord and try again.
Tried some other cables. Every time I run fastboot oem edl, it keeps saying "finished", and then reboots the phone in about 5 seconds. One time, it said "Catastrophic failure" as "status" for the flashing.
Otherwise, it most often says "The operation completed successfully.(0x00000000: cmd <?xml version="1.0"?><data><patch SECTOR_SIZE_IN_BYTES="512" byte_offset="16" filename="DISK" physical_partition_number="0" size_in_bytes="4" start_sector="NUM_DISC_SECTORS-1." value="CRC32(NM_DISK_SECTORS-1.,92)" what="Update"/></data>)
But then still continues in the bootloop...

[HELP] OnePlus 3 bricked ?

Hello,
I own a OnePlus 3, running stock firmware (up to date). I never tinkered much with it*: it has never been rooted and the bootloader stayed locked.
Yesterday I have been welcomed by a white on black text saying “The dm-verity is not started in enforcing mode and may not work properly – your device will boot in 5 seconds”. Letting it continue the boot sequence shows the 1+ logo and then the phone becomes unresponsive with a totally black screen (pink notification led on though).
Pressing volume key on the dm-verity message reveal more options : Power off, Restart, Recovery, Fastboot, Back to previous page.
Recovery seems to restart the phone and bring me back to the dm-verity message.
Fastboot options (Start, Restart bootloader, Recovery mode) do nothing or bring me back to the dm-verity screen too.
What I have tried so far :
- Booting it with power button+vol up or power + volume dows ;
- Testing that is is seen by the fastboot command from my laptop (it is) ;
- Opening the phone and disconnecting the battery for several minutes and reconnecting the battery (does nothing).
Did I missed something ? Is there a way to have it working again and back-up my data ?
Any help greatly appreciated !
Rodoro said:
Hello,
I own a OnePlus 3, running stock firmware (up to date). I never tinkered much with it*: it has never been rooted and the bootloader stayed locked.
Yesterday I have been welcomed by a white on black text saying “The dm-verity is not started in enforcing mode and may not work properly – your device will boot in 5 seconds”. Letting it continue the boot sequence shows the 1+ logo and then the phone becomes unresponsive with a totally black screen (pink notification led on though).
Pressing volume key on the dm-verity message reveal more options : Power off, Restart, Recovery, Fastboot, Back to previous page.
Recovery seems to restart the phone and bring me back to the dm-verity message.
Fastboot options (Start, Restart bootloader, Recovery mode) do nothing or bring me back to the dm-verity screen too.
What I have tried so far :
- Booting it with power button+vol up or power + volume dows ;
- Testing that is is seen by the fastboot command from my laptop (it is) ;
- Opening the phone and disconnecting the battery for several minutes and reconnecting the battery (does nothing).
Did I missed something ? Is there a way to have it working again and back-up my data ?
Any help greatly appreciated !
Click to expand...
Click to collapse
It might be a hardware issue since you did not meddle with it. If so, you will have to go to the service center.
Before that, it is worth trying out the various Unbrick Tools available in the OP 3 forum. Search for them and try a few. Sometimes it requires repeated attempts before the phone responds. I know because i have gone through the unbrick procedure earlier. Please note that the tool is different for 3 & 3T.
Best of luck!
EDIT:
Before attempting anything, backup your data to the PC with adb commands (as it is working now, according to you). It is possible and search for it.
TNSMANI said:
It might be a hardware issue since you did not meddle with it. If so, you will have to go to the service center.
Before that, it is worth trying out the various Unbrick Tools available in the OP 3 forum. Search for them and try a few. Sometimes it requires repeated attempts before the phone responds. I know because i have gone through the unbrick procedure earlier. Please note that the tool is different for 3 & 3T.
Best of luck!
EDIT:
Before attempting anything, backup your data to the PC with adb commands (as it is working now, according to you). It is possible and search for it.
Click to expand...
Click to collapse
Thanks for your feedback TNSMANI, I’ll give those unbrick tool a try. As for adb it’s not working unfortunately… but that was expected given I never bothered activating USB debugging. Fastbook commands do work but I can’t do much with them regarding data recovery.

Oneplus 7T bricked in EDL mode (Firehose GetUsInfo Failed)

I was using my oneplus 7T normally without root and with bootloader locked when it decided, out of nowhere, to fall into "Qualcomm Crashdump Mode". When I tried to reboot it, it just went into "Qualcomm Crashdump Mode" again. So I went into fastboot mode, unlocked it, and flashed an european ROM from here: https://sourceforge.net/projects/fastbootroms/files/OnePlus 7T/ . However when the device tried to boot up it just went to "Qualcomm Crashdump Mode" again, so I tried using "MsmDownloadTool" (hotdogb_14_E.21_201105) ( https://forum.xda-developers.com/t/...l-to-restore-your-device-to-oxygenos.3994835/ ) and it worked, but this time when the device attempted to boot up it went into EDL mode and the bootloader was locked and when I tried to unlock it, it gave me an error related to "OEM unlock" not being enabled in developer options. So I tried using "MsmDownloadTool" (hotdogb_14_E.21_201105) again, and somehow this time it actually booted up. Still, after 10 seconds it went into EDL mode AGAIN (note: at this point, I couldn´t get out of EDL mode, I could only boot into anything else after the battery died, in the first boot). So I downloaded another ROM for msm but this time it gave me the error: Firehose GetUsInfo Failed, and the phone seems to disconnect and reconnect. From here I tried multiple ROMs for msm and always received the same error, even using the one I used originally. (Note: I have been waiting for my battery to die for 5 days, and it still has power; also tried removing the battery )
Output when trying to use EDL-master:
edl.py printgpt
Qualcomm Sahara / Firehose Client (c) B.Kerler 2018-2019.
__main__ - Trying with no loader given ...
__main__ - Waiting for the device
__main__ - Device detected
__main__ - Mode detected: sahara
Device is in EDL mode .. continuing.
Library.sahara -
------------------------
HWID: 0x000a50e100514985 (MSM_ID:0x000a50e1,OEM_ID:0x0051,MODEL_ID:0x4985)
PK_HASH: 0x2acf3a85fde334e2e28d64cbc416b2474e0e95cad4698f143e27479d67e92d99
Serial: 0xb0180648
SBL Version: 0x00000000
Library.sahara - Couldn't find a loader for given hwid and pkhash
Commands I tried to unlock bootloader:
fastboot oem unlock; fastboot oem unlock-go; fastboot flashing unlock; fastboot flashing unlock_critical
Can someone help me with this issue?
Sorry if the description was too confusing, long, or had any mistakes in terms of English. I am just trying to be as complete as possible.
The same arround here.....
Any solution?
Sounds like hardware failure (memory ram chips). Buy a cracked 7T and swap motherboard
First of all thank you for replying! I really appreciate it. Second of all, I did some research considering your reply and I stumbled upon this post: https://forum.xda-developers.com/t/oneplus-6-possibly-soft-bricked.4297489/ . What I did after seeing it was, I vacuum sealed my phone in a bag (to minimize condensation) and place it in the freezer for about 20 minutes I tried booting up the phone but it just went into edl mode again. However this time when I used MSM download to it actually was able to complete the whole process. The phone still didn't boot, but now I can enter fastboot and recovery. All this leads me to conclude that you are right.

Question Pixel 6 Pro stuck in fastboot, not from downgrading.

Hi All,
Apologies if this has already been covered somewhere but I've been scouring the internet for most of the day and come up with nothing.
tldr: My Pixel 6 Pro has been running absolutely fine for 9 months, no issues what so ever through all the automatic updates, I powered it off this morning to apply a new screen protector went to turn it back on and its been stuck in fast boot since with every option that can be selected returning to the same screen. Not been fiddled with, no root nor boot loader unlock.
Simply turned it off put the screen protector on turned back on and it has been stuck in fast boot ever since with a list of things below I have tried;
Restarted, no change straight back to fastboot.
Recovery Mode, no luck same as 1.
Rescue mode and using googles update/repair tool, cannot connect result is the same as number 1.
Restart bootloader, no luck same as 1.
Flashed barcode setting on and off (i know), device state & NOS Production some times change see non error image.
Flashing via android flash tool, boot loader locked wont allow. 'error getting device locked state -1'
Using force options confirms bootloader needs unlocking.
Connected to fastboot.exe on pc.
fastboot devices, correctly recognises the device is connected.
fastboot set_active a, FAILED (remote: 'error getting device locked state -1') message.
fastboot set_active a --force, same as above.
fastboot set_active other, same as above
fastboot reboot --slot a, accepts command with slower restart than normal but reverts to b.
fastboot getvar all, works list in attachments if its is of any interest.
Details of the device,
Contract device from O2 so probably vendor locked.
Was working fine but the past week or so there have been occasions where it wouldn't accept a correct pin, then would after about 5-6 attempts then be fine some time. I didn't pay it too much thought at the time as nothing seemed off and fingerprint was always fine but seems more relevant now.
I'm not enrolled for the beta.
I haven't tried to root or unlock the bootloader.
For the first time I've been pretty boring with a phone and haven't fiddled with a thing.
I don't think I've even had the dev options menu opened on it.
I refuse to believe its bricked itself for no apparent reason but google seems to be failing me or I must be looking for the wrong thing. There must be something I can do via fastboot surely given that it has got some form of communication?
If anyone has any further suggestions it would be much appreciated before I go down the return/replace route.
I assume you didn't have OEM Unlocking enabled before this happened. Without an unlocked bootloader, there is nothing you can do to fix it, because the bootloader will reject any of the necessary commands to reflash the device. If you're still under warranty, seek warranty repair; this is going to require replacing the mainboard, because no one has the necessary tools to perform a low level reflash.
If the bootloader was unlocked, fixing this would be fairly simple because you'd just have to reflash the boot image. But, as I described above, a locked bootloader rejects all the commands that would help in this situation, and there is no way to unlock the bootloader if OEM Unlocking was not enabled.
dch29 said:
Hi All,
Apologies if this has already been covered somewhere but I've been scouring the internet for most of the day and come up with nothing.
tldr: My Pixel 6 Pro has been running absolutely fine for 9 months, no issues what so ever through all the automatic updates, I powered it off this morning to apply a new screen protector went to turn it back on and its been stuck in fast boot since with every option that can be selected returning to the same screen. Not been fiddled with, no root nor boot loader unlock.
Simply turned it off put the screen protector on turned back on and it has been stuck in fast boot ever since with a list of things below I have tried;
Restarted, no change straight back to fastboot.
Recovery Mode, no luck same as 1.
Rescue mode and using googles update/repair tool, cannot connect result is the same as number 1.
Restart bootloader, no luck same as 1.
Flashed barcode setting on and off (i know), device state & NOS Production some times change see non error image.
Flashing via android flash tool, boot loader locked wont allow. 'error getting device locked state -1'
Using force options confirms bootloader needs unlocking.
Connected to fastboot.exe on pc.
fastboot devices, correctly recognises the device is connected.
fastboot set_active a, FAILED (remote: 'error getting device locked state -1') message.
fastboot set_active a --force, same as above.
fastboot set_active other, same as above
fastboot reboot --slot a, accepts command with slower restart than normal but reverts to b.
fastboot getvar all, works list in attachments if its is of any interest.
Details of the device,
Contract device from O2 so probably vendor locked.
Was working fine but the past week or so there have been occasions where it wouldn't accept a correct pin, then would after about 5-6 attempts then be fine some time. I didn't pay it too much thought at the time as nothing seemed off and fingerprint was always fine but seems more relevant now.
I'm not enrolled for the beta.
I haven't tried to root or unlock the bootloader.
For the first time I've been pretty boring with a phone and haven't fiddled with a thing.
I don't think I've even had the dev options menu opened on it.
I refuse to believe its bricked itself for no apparent reason but google seems to be failing me or I must be looking for the wrong thing. There must be something I can do via fastboot surely given that it has got some form of communication?
If anyone has any further suggestions it would be much appreciated before I go down the return/replace route.
Click to expand...
Click to collapse
Kind of sounds like a stuck hardware button, either power and volume that's makes the phone think you are holding down buttons during boot to get into bootloader
Can you press the power button to start the system? If not, try this (it may be useful, but it may get worse, please be cautious) Hold on power button and volume down at the same time for 45s, When you press 30 seconds, the screen should turn off and restart to this interface. Then do it again as above, when it restarts to the interface again, try to press the power button to enter the system.translate form Chinese(simplified)_Google
Juuuuune said:
Can you press the power button to start the system? If not, try this (it may be useful, but it may get worse, please be cautious) Hold on power button and volume down at the same time for 45s, When you press 30 seconds, the screen should turn off and restart to this interface. Then do it again as above, when it restarts to the interface again, try to press the power button to enter the system.translate form Chinese(simplified)_Google
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Thanks but no change sadly, still completely booked.

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