Samsung 10.1 P5210 Tablet Shutdown - Galaxy Tab 3 Q&A, Help & Troubleshooting

Hello fellow Xda forum members, I'm hoping someone can shed a light on what has happened to my Samsung P5210 tablet. Unfortunately this tablet has turned off and will not swtich on at all, my pc & odin don't recognize it. I've charged the battery externally but it won't turn on, & if I plug it into a wall charger the motherboard starts heating up on the upper right hand side of the tablet (under the power button). I've unplugged all flex cables and even changed the power connector cable but to no avail. I've tested the power connector on the mainboard with a voltage pen tester & no voltage passes when the tablet is being wall charged or when the battery is connected. Has any ever had this problem & how did they solve it? I'd really like to recover my files that were on my tablet if it was possible. Thank you for any assistance provided. Rocco

Does your PC recognise it in Device Manager?

Thank you Jespert for your reply. No, unfortunately neither desktop pc's nor laptops recognizie the tablet. I had the chance to bring my tablet to a technician
for repairs and he was able to turn on the tablet externally without using the battery and they kind of think that a transisitor could be at fault as the battery and connectors work perfectly.

maybe display problem? mine won't turn on so I disconnected the display cable and put it back in and it worked

Hi Andrei the Android Guy, thanks for the read & reply. I replaced the flex cable & disconnected the battery connector which worked in the past, so I think I can eliminate all other possibilities (I did unplug all other flex cables just in case). The tablet warms up when charging so I checked up on the internet & it seems that these series of Samsung tablets suffer from power management problems, something which was confirmed from the technician I brought it too for repairs (they managed to boot it up by rebuilding the charging circuit & it worked fine). I'm really griping about the fact that I couldn't copy my files before it turned off.

Related

[Q] Samsung Galaxy Tab 3 not charging when battery is flat

Hi,
I know this may be covered but I am getting frustated and need to speak to the experts
I have a galaxy tab 3 which the battery has now totally discharged, so I go to charge it and nothing happens at all. But when I plug into my PC, its starts to charge showing the battery icon with the small timer, then charges with the blue progress and then stops as if the cable has been disconnected. But if I leave a few seconds, it will go through the same process and am getting a little frustrated in my it won't charge. I have used various USB plug adaptors and the only time I get some joy is when I plug it into the PC.
Please help?!
Thanks
Actually i've found it quite peculiar that the tab 3 doesn't charge with some adapters, even if they are the same voltage output etc. For instance my blackberry charger, same size, spec etc charges the tab 3 for about 30 seconds then stops.
My theory is the converter in the original charger adapter head. I could be wrong. But if you aren't using the original usb adapter head for the tab then it might not charge properly. If you ARE using the original (i noticed you said the usb works) then maybe the adapter head is damaged some how. If so then seek a replacement charger.
If it comes down to the tab itself. There had been reports of people returning tab 3's because they wouldn't charge. And most customer service reps said they just performed a battery pull. I'm not suggesting you try to open it up but if you haven't voided the warranty, try seeking service rep's assistance and see if the battery pull does the trick.
I´ve tried many things I googled, but the only thing that solved was to disconnect the battery cable:
http://forums.androidcentral.com/sa...096-galaxy-tab-3-wont-charge.html#post3407376
This is actually not as difficult as it may seem (well actually I had to do it in two different tablets and the second one was much easier), start from the sd card slot.

Can anyone help me out with Tab Pro 8.4 Battery problem?

Ok, well...
I'm Korean, and I've searched almost every Korean tablet forums, yet can't find the reason :crying:
So I came to here, XDA.
The problem is, my Tab Pro 8.4 won't charge at all.
It's looks like an usual charging problem of Tab Pro 8.4, however, mine's little bit different.
With the charger plugged in and tablet is on, I can see the lighting shape on the battery icon at the status bar (which appears the charger is plugged in) ,
but no matter how long I charge the tablet, it's 0% and turn off after like...10 secs.
With the charger plugged in and tablet is off, I can see the battery pic appears on the middle of the black screen.
BUT, like the former situation, no matter how long I charge the tablet, I turn it on and it dies quickly.
SO, my problem is this, and i can't find a tiny reason why my tablet got (or how to fix) this battery problem.
Never seen a battery problem like I have right now.
I got several ideas about this. (Hope this will help you to fix my situation )
1. My tablet's rom is not pure. (But not rooted.)
As far as I remember, I applied the Ukrainian version about 3 weeks before.
Is it possible the this is the reason?
If so, wiping the original rom and applying the new one would help me?
2. Is it possible that the battery and the tablet connection got a problem?
If so, open it by myself and re-positioning the battery would help me?
3. The battery charger part might be damaged.
Then it leaves me the one option {GO TO THE SERVICE CENTER} ?
4. well...not 4.
have no idea.
Using same charger which is official SAMSUNG's.
I will keep monitoring this thread.
Little help to poor man would be really grateful, THX
PS
I just tested download mod.
With the charger is plugged in, it's working.
to see if the charger is bad, fully shut tablet down and then try to plug the tablet into a USB port on a computer and wait about 8 hours, then unplug it and see if the tablet holds any charge (battery might still be low but it should have enough charge to run awhile), if above works then it means you need another wall charger (5v 2.1A).
if it still just powers off or dies then it means the battery is bad or not connected or something else is wrong with it.
1. Try another USB cable
2. Try another 5v 2.1A wall charger
3. Try charging on a PC
4. replace battery.
To verify your tablet is charging, you need this little tool
http://www.ebay.com/sch/i.html?_fro...usb+power+current+and+voltage+tester&_sacat=0
Current should be 1.5 to 1.7 Amps, voltage should be 5 to 5.2 V
If the charging current is under 1.5 A, you should change different USB cable or adapter
If cable and adapter are fine, the next is charging port, it's easy to replace if your is defective.
Never use usb port on computer to charge, it only supply 0.5 A and your tablet needs at least 2 Amps for charging properly.
These are basic steps you need to do, without basic information I cannot tell what is wrong with your tablet: not charging or bad battery, or the worst: bad main board.
The one you have to verify: your tablet is drawing normal charging current around 1.5 to 1.7 Amps when plugged in. You can not troubleshoot problem just by guessing.
The most common problem of Samsung tablets are cracked Battery connector, a simple re-solder will fix the charging problem.
There are many unknowns, you have to eliminate charger, usb cable, usb charging port as the source of problem first. Then next look for battery or battery connector.
Otherwise, you will confuse yourself and others what causing the problem. Elimination is the key to figure out problem from many unknowns, one by one at a time. There's no short cut , otherwise, you can not figure out where the problem comes from.
I see many users send their tablets for service and the problem just comes from a bad cable because they have no idea what's wrong with their tablets.
Beut said:
To verify your tablet is charging, you need this little tool
http://www.ebay.com/sch/i.html?_fro...usb+power+current+and+voltage+tester&_sacat=0
Current should be 1.5 to 1.7 Amps, voltage should be 5 to 5.2 V
If the charging current is under 1.5 A, you should change different USB cable or adapter
If cable and adapter are fine, the next is charging port, it's easy to replace if your is defective.
Never use usb port on computer to charge, it only supply 0.5 A and your tablet needs at least 2 Amps for charging properly.
These are basic steps you need to do, without basic information I cannot tell what is wrong with your tablet: not charging or bad battery, or the worst: bad main board.
The most common problem of Samsung tablets are cracked Battery connector, a simple re-solder will fix the charging problem.
Click to expand...
Click to collapse
You can charge from a computer fine just as long as the tablet is fully shutdown first (so you see the battery icon scrolling), this will ensure the 500ma will go directly to the battery and not running the tablet and os, it will charge very slowly but it will eventually reach 100% as nothing is drawing power from the battery to drain it (though I would only charge to 20%, to see if it holds a charge), however this method is just for diagnosing if the charger is bad and have no current alternatives, obviously this should not be a long term solution and never used when the tablet is running, but rather to see if the battery can hold any charge at all.
if you have another 5v 1+A charger laying around then use that instead., if the charger is the problem you can pick them up pretty cheap off ebay (make sure the hallmark icons and model number match to avoid knockoffs)
otyg said:
if you have another 5v 1+A charger laying around then use that instead., if the charger is the problem you can pick them up pretty cheap off ebay (make sure the hallmark icons and model number match to avoid knockoffs)
Click to expand...
Click to collapse
To see what is wrong with charging problem, you should never use wrong charger like 5V, 1 A or a USB port on computer. If using a 5V, 2A charger and a correct USB , any reading is under 1.5 A, there is something wrong with charger, or USB cable, or USB charging port, or battery connector. Even wrong USB cable, the one has only max of 1A, also is the source of slow charging.
His issue is not with slow charging, it was as soon as he unplugged it the tablet instantly powered off, in this case if the battery is 100% dead then damage is already done and once a lithium battery is completely discharged then most likely no charger whatever the mA is will bring it back...this is why I was saying to charge it from whatever source since you need to get a charge into the battery before it's irreversible damage.
However after re-reading ops post I think it's safe to rule out the charger as the problem because he said he could run the tablet with it plugged in (so that means the Charger is providing enough power to run the tablet) according to my mA reader this alone is around 500-700mA in standard use / full brightness
This also mean we can rule out a bad Micro USB port on the tablet since a broken one wouldn't allow power to the tablet.
the problem likely lies with a bad battery or a bad battery connection, the probably only option at this point would be for him to have samsung service it or take the chance to replace the battery.
(BTW I have all the tools nessasary and I know what can and can't charge this tablet)
Yes I know it needs a 2.1a charger to charge it while it's actively running since a good portion of that power will go into running the tablet and LCD if needed, it does not need a 2.1A charger when it is powered off and 500mA to 2.1mA will still charge it.
Three is a thread here talking about reseating the battery. Look it up. That may help.
Agree with otyg. I recently had a similar problem. My galaxy tab s 8.4 would power off immediately after being removed from power. It would register as having 100% charge while turned off, but once powered on, the tablet would show 4% charged or lower. Another thread on this site mentioned that the battery contacts on the motherboard have cracked for some owners creating symptoms like ours. I resolved the issue by applying a low resistance conductive adhesive to the cracked pins linking the battery to the motherboard. If this happens to be your problem be very careful because there are other contacts next to the battery pins. Good luck!

Nexus 7 2013 (wifi) no battery mod - car install - otg - power problem

Hi there everyone,
I have been trying to get my Nexus 7 2013 installed into my car seamlessly without problems since December 2015. I have Timur's Kernel v4 (6.0.1) running on it, and it was working flawlessly.
However, I decided that the no battery mod needed to be done as I just could not leave that battery inside a hot car - way too risky.
So, I did the Kevdav no battery mod - with success.
However, once the battery connection was receiving 5v via a usb car charger the OTG cable connected to the tablet's mini usb port would not wake/suspend the tablet properly. It would wake it up, but once it was awake the little battery icon at the top would forever show that it was 'charging' and once power was cut to the otg y cable / mini usb, it would not suspend (would still show as charging).
I did research, and bought a Drok DC-DC step down converter. I lowered the voltage to the battery mod connection to 3.7v (and tested up to 4.7v) and this alleviated the problem of suspend/wake. I think since the original battery gave out less voltage then the otg/charging connection, this needed to be replicated in order for the otg to work.
However, I now have a new problem that I cannot seem to fix. This problem only seems to happen in the car and does not occur when testing it in the house using normal wall chargers.
For clarity, this is how everything is wired up in the car.
Nexus 7 battery mod side of things:
Nexus 7 battery terminals > 22awg usb cable > drok dc dc step down power supply (this board has a female usb port for output) set at 3.7v (tested up to 4.7v) > input is connected to car's constant 12v connected directly to battery on a fused wire.
Nexus 7 mini usb port side of things:
Nexus 7 mini usb port > usb otg y cable > mini usb cable > 2.4a usb car cig adapter hardwired to car's switched 12v accessory wire.
The link to the drok dc dc step down is this - https://www.amazon.co.uk/dp/B01FDBY66Y/ref=twister_B01GO268W6?_encoding=UTF8&psc=1
I turn on acc ignition to send power to the otg connection. It'll power up. However, if left in standby overnight the tablet won't power up. If I physically press the tablet's power button it'll wake up, show the wake up animation, and react as normal (including any subsequent power downs). However, if I don't press the power button and I turn off the ign again, an icon on my car's instrument cluster will be faintly illuminated - this is odd behaviour and should be completely out. When this is the case, if I get out and try to lock the car the remote central locking doesn't work.
This light will go out if I physically disconnect the otg y cable from the tablet, and low and behold the remote central locking works.
I'm no expert on electronics and such, but it seems to me that power may be flooding back into the OTG connection from the no battery mod power?
Does this make sense? Sorry for the long question, but I was wondering if anyone had any experience with troubleshooting or any advice? I've this one problem and then I'm set but I just can't seem to figure anything out and need someone's advice who is in the know rather than take wild stabs in the dark using my own logic because if I do the latter, not only will I waste money on needless components but I'll more than likely break something. I've read stuff about diodes or something in order to regulate power flow but I'm not even sure I'm using the correct terminology here so if anyone can tell me I'm onto something here or I'm talking complete nonsense then anything is appreciated!
I did search these forums and google but I really cannot find anything that is similar to my problem.
Thanks for any input guys, whether it be any tips on what I'm missing or what I need to change (software or hardware, electrical, etc) - it's all very much appreciated.
Antony
Edit: so sorry I think I posted this is the wrong n7 2013 sub section. I can't delete the post but if a mod could please kindly move it to the relevant forum I'd appreciate it. Thanks!
antc101 said:
it seems to me that power may be flooding back into the OTG connection from the no battery mod power?
Click to expand...
Click to collapse
Hi, indeed, and your "2.4a usb car cig adapter hardwired to car's switched 12v accessory wire" requires a small mod to prevent the power feedback. It needs an extra 1A+ diode connected directly to 12V input. You could modify the adapter's PCB or simply replace the fuse's internal wire with a diode where its cathode goes to the spring and its anode to 12V input. Or just place the diode somewhere along the adapter's hardwire. $0.16 1N4001 is good enough ([email protected] is OK for [email protected]).
Not sure if thread is still active but I also have the same symptom with tablet turning off completely overnight. I am running constant 12v to 3.7v dc to dc on battery input and car adapter 12v to 5v on microusb cable in. Tablet will work fine with on and off but after car is shutdown for the night it will not turn on in the morning. It shows me battery charge icon only. I dont have diode installed either. Not sure if thats the cause. Anyone know why it would completly shutdown overnight?
Neo2020Marz said:
Not sure if thread is still active but I also have the same symptom with tablet turning off completely overnight. I am running constant 12v to 3.7v dc to dc on battery input and car adapter 12v to 5v on microusb cable in. Tablet will work fine with on and off but after car is shutdown for the night it will not turn on in the morning. It shows me battery charge icon only. I dont have diode installed either. Not sure if thats the cause. Anyone know why it would completly shutdown overnight?
Click to expand...
Click to collapse
Hi there,
Been a while since I posted on this thread but just wanted to update on what I have done so far.
Since my last post, I don't have any issues. I placed a diode as mentioned above on the +12v for the accessory power. This seemed to have fixed any back flow of power.
Concerning the power off over night, I'm pretty sure this was something to do with Timur's kernel. I forever had issues with that thing - eg, suspect and wake issues, accessories connected to my usb hub..
I switched to a stock version of android 6.0.1 - MOB30X if memory serves... and installed Elemental X version 5.16. No issues with this setup what so ever.
Huh.
I run my Nexus 7 on my car with the battery, mounted just above the dashboard, with direct sunlight exposition and no UV film on the windshield. It's been a whole year without issues, thank God.
https://i.imgur.com/cPNhDDc.jpg
I live in the Northeast of Brazil, where's 30C to 40C through the year. Sometimes I come up to the car and the tablet shut off due to the heat.
Battery still lasts wonders and there's no signs of damage.. yet.
Is it really adamant to remove the battery, or is it just a precautionary measure?
GTMoraes said:
Huh.
I run my Nexus 7 on my car with the battery, mounted just above the dashboard, with direct sunlight exposition and no UV film on the windshield. It's been a whole year without issues, thank God.
https://i.imgur.com/cPNhDDc.jpg
I live in the Northeast of Brazil, where's 30C to 40C through the year. Sometimes I come up to the car and the tablet shut off due to the heat.
Battery still lasts wonders and there's no signs of damage.. yet.
Is it really adamant to remove the battery, or is it just a precautionary measure?
Click to expand...
Click to collapse
You better have more luck.
My nexus was put under the dash and was fine for around 3 years. And it became expanded in just 2 days, separating the screen and the case. So I have urgently remove the battery.

Device not charging - USB connection not working - project in the works

My wife's Nexus 5X became a teething toy for our 9 month old and shortly thereafter stopped charging. I tried connecting to power sources and USB with no luck - when connected to my Win 10 desktop it said Power surge on the USB port – Unknown USB Device needs more power than the port can supply.
I managed to get most of the full res photos off the device by uploading via FTP to my NAS. Wondering what I might be able to do to get the rest of them off. I tore down the phone, tried disconnecting the battery and seeing if it would run off the power (if the battery was corrupted or something) but no luck.
A long while ago, while attempting recovery to USB stick for a different phone, I worked with a DC power generator - soldered wires to the terminals on the battery, adjusted the voltage, and was able to power the phone indefinitely while connecting a USB stick to the USB port. I'm thinking about giving something similar a try here - not sure if anyone would be able to tell me anything that might cause difficulties here. I believe the power terminals are marked on the battery, as is the voltage at 3.8v DC, so I would think it should be pretty straightforward.
I guess if someone has a spare Nexus 5X and is feeling brave, if you could open it up, disconnect the battery, plug a power cable in, hit the power button, and let me know if it boots, that would be a start. If the device will work with no battery, just power via AC, then mine's pretty well fried and the DC power option might be my only route. If the device won't power on without a battery, maybe it was just the battery that went bad, and I could try a replacement for $10-15 to see if that resolves.
edit: additional info. If I plug the phone into an AC port, the area where the connector plugs into gets super hot and there's a red light in the microphone grill that starts blinking. Not sure if something got shorted by the charging port (where baby got her drool) or if the battery kicked it and is causing some issue with the charging circuit.
Thanks!
Well, found the LG charger and gave that a try. Looks like it might actually be charging now. The charging port is nowhere near as hot when using the original charger, so...going to let it sit for a bit and fingers crossed I'll have a working phone in a few hours to try to copy off the stuff i couldn't get before the battery died.

Quick Charge 3.0 and USB C not working

So charging is extremely slow now: max 280mA showing in Ampere app. Tried different cables and chargers(QC3.0 certified), charging speed remains the same.
I can't connect to PC anymore. Windows doesn't even make a sound when I connect the phone to PC. Showing no device.
Headphones connected to USB port are playing only one audio channel.
I've been using LOS 15.1 since last summer without problems, haven't done any updates since. The problem with USB port emerged a month ago and I am almost convinced it's a HW issue. AIDA64 indicates no temperatures over 36°C in thermal section so sensors are working fine I guess.
Anyone tried these charging ports from Aliexpress? Comments indicate that they are not the same as the original.
It really sounds as hardware problem. I asume you already tried with the phone off, and after factory reset and the problem persists.
In my experience, the original lower board have fuses which are expensive and are replaced by resistors on chinese replacements. If you dont want to lose this, try going into a repair shop and have the USB-C port replaced or desoldered/resoldered from the board. Must be done by experienced guy or it will be melted.
I'd buy the replacement board anyway. As long as you don't use crappy chargers, you shouldnt need the fuse too much, and also, the phone have another fuse in the motherboard.
If you have not tried with the phone off, try it. I got the xiaomi wireless charger and it works like crap with the phone on. it disconnects/maintains chage/stops charging A LOT, but if I charge the phone turned off it charges without issues at full power (8-10W according to my USB meter). Maybe is just the firmware being an ass
Thank you for insights. I confirm that hard reset nor charging solved the missing QC3.0 functionality. It's clearly a HW issue.
The whole situation was caused by losing my original charger on a trip and then using certified QC3.0 charger (not from Xiaomi) and unfortunately - cheap Chinese micro USB C cable. I can't stress this more... Never use cheap cables (or chargers) they can literally fry up your port. In this case it was definitely the cable eventhough it worked fine for 5 months.
It seems (from comments) that beside fuses the charging ports from Aliexpress are missing the possibility to transfer data over USB as well. Which is not that crucial because FTP over WiFi is bearable. The real problem that I need to fix is quick charging because with 280mA on Ampere app it takes 5 hours to charge this phone.
The charging port I've bought on Ali is on its way so I will update this thread in a few weeks after inserting it into the phone.
Losing data over usb is quite a problem if you are into custom roms/mods on native miui (which resets the recovery on each update).
Hope that ali's board does have this funcionality. About charging, you can get locally a wireless charger for now, though for me it only charges fast when the phone is idle, using it always just keeps the charge (probably to avoid overheating).
So how the story ends? We're you able to solve the problem?
I had the same issue with my Mix 2. bought a replacement port from Aliexpress and Witrigs.com. As posted on most forums these replacement ports don't support fast charging (in most cases) and no USB data transfer (this is the case with mine).
I had dropped a message on the witrigs.com website to confirm if their supposedly 'OEM' replacement supports data over USB (it looks much more like the original board in the phone that the 'custom' replica one that is half the price).
but I'm not very hopeful of that being the case, given someone has already left a comment on the product page indicating they bought the OEM version and faced the same issue with no quick charging or USB data transfer
Got some problem when i lost my usb travel charger on a trip.
and now my phone was too slow and cant transfer data even if i buy the new authentic from xiaomi store.
i hard reset for 3 times and but no luck.
omg -___-
I know it's old, but I'll let you in on my problem.
I have the Mi Mix 2 and it was happily fast charging until recently. Still the original plug and cable
I have tried all sorts of theories to get it fixed and one person said to charge it while turned off
So I plugged in my usb cable and turned off my phone. Only for it to automatically fire up and go into fastboot. No charging. Just fastboot on the screen
Obviously I can get out of fastboot mode again, but is mine an option change in the settings that needs addressing?
Thanks

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