Security updates? - Motorola Razr 5G Questions & Answers

Many of us have some personal and confidential info stored on our phones. Timely security updates are critical.
That said, has anyone gotten a security update for this phone? I haven't gotten one since I purchased it on the day it was released. I'm still on the August 1st 2020 security patch. I thought Motorola issue security patches every 2 months. I reached out to them on this but the person that I communicated with had no idea on when a security patch would be available for this phone.
I love the form factor of this phone but I think outdated security patches pose a huge risk.

I'm on se the September security update

Yoni160 said:
I'm on se the September security update
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Did you get a security update or did it come with the September security patch when you bought the phone?
Motorola also told me that the August security patch was the most up-to-date. Go figure.

To be honest, I'm not sure if there was an update when I started using the phone, or if it came that way. The phone is less than two weeks old.

No problem. Thanks for the update. I got my phone on October 2nd with the August security patch on it. No updates from Motorola since.

crawls69 said:
No problem. Thanks for the update. I got my phone on October 2nd with the August security patch on it. No updates from Motorola since.
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Did you receive any update, yet? Mine came with the August patch, and an update was available as soon as I got the basic settings dialed in. I'm on the September patch now, which is still pretty dated in comparison to my OP8Pro. No further updates, or news, as of now.

Nothing yet. Still waiting. I check almost daily.

you should have the october security update. The Retail US channel got that late in mid november (me on the 17th). I purchased directly from motorola and use t-mobile sim.
motorola does quarterly security updates it seems and when you get the update it'll be a month old.

Nothing yet. I wonder if T-Mobile is the holdup. I bought the phone from T-Mobile on release date. Perhaps Motorola released the update to T-Mobile but T-Mobile has not sent the update to my phone yet?
Motorola also said this phone will get the Android 11 update. If it's dependent upon T-mobile and if T-Mobile is the reason for the security patch delays, I'm not hopeful.

when you go to 'about phone' in settings, under 'software channel' does it say 'retail us' or something else?
If so, You could try this method:
turn the phone off, remove the sim. Connect to wifi and check for the update then.

In 'about phone' in settings, under 'software channel' it says "T-Mobile".

yea...you have to yell at t-mobile then. they're in control of your updates.
edit:
you could try and use the motorola firmware flashing tool to flash https://mirrors.lolinet.com/firmware/moto/smith/official/TMO/
if yours is a lower version than that (you can verify in the about phone page under firmware version)
But firmware flashing that way vs ota usually means wiping the phone when it's being done.

Finally, I got an update today...

it looks like t-mobile just pushed that firmware out (if you go by the time stamp on the link i posted). So the phone is not delayed in seeing updates, t-mobile is just super slow at pushing them out.
though, they could have a different offset for their quarterly security updates than motorolla, as they're not much slower than motorolla (2 months vs 1.5 months). Considering you got November 1st's patch at the end of december and I got october 1st's patch in mid november.
I expect the next update we see for this device will be sometime in late february. Probably not going to see the OS update until mid next year.

Yep. I finally got it yesterday.

Wow. I went from zero updates in almost 3 months to two updates in just over 3 weeks. I was on the August security patch all the way until December 28th when I finally got the October security patch. Now, just a little over 3 weeks later, I got the December security patch today...
I feel a lot better about the phone now.

Related

LG Android Secruity updates or lack of.

Have anyone actually received the February Android Security Update or even the March one?
I'm still stuck on January on my phone.
Seems like they committed in words only but not action to bring the monthly update to their phones. Kinda disappointed.
This is the reply I got from LG Nordic on Twitter:
"Hi, We will send security patches on a monthly basis whenever necessary. If no major issues encountered during the period we will postpone any update to the following month."
Afaik there were no major issues.

Slow security Patch rollouts from Google!

Hex guys,
Why Google is Google still not rolling out the June security Patch? Samsung is rolling out this update since days and Google rolling out this patch in the middle of the month? Why does Google do this? I think they are so fast with rolling out the newest Software. (I'm using the Nexus 5X).
Lg
Google releases Android updates always first as it is their OS, after that the updates get pushed to other carriers for adjustments. So I assume the mentioned Samsung update is a delayed one from former roll outs.
No! Samsung is rolling out the June security Patch in Europe. The first country were Spain on the second of June.
thats strange as there is no June OTA on the Google developer page. so maybe its an own/independent patch.
So it seems to be not an offical security Patch? And when does the security Patch usually arrives on Nexus devices?
yes, thats what I think. normally, Nexus devices get updates first during the first quarter of the month
Usually Google provides the patches to vendors some time earlier, maybe 1-2 weeks. If the vendor is very fast testing and integrating, they can get it out faster than Google. In the past the vendors have been slower than Google, but it looks like Samsung has streamlined their release cycle.
Google's patch will probably come in the next few days.

March update???

This is supposed to be an Android One phone. Last security update was near the end of February and is listed as the February 1 update. I love the phone but Nokia needs to do a better job of putting out timely updates. Has anyone who is on stock software received an update dated after February 1?
Update
BoloMKXXVIII said:
This is supposed to be an Android One phone. Last security update was near the end of February and is listed as the February 1 update. I love the phone but Nokia needs to do a better job of putting out timely updates. Has anyone who is on stock software received an update dated after February 1?
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I don't know what there doing maybe there just going to wait until the April security patch because the last security update was late so maybe there going to start with April and keep up with it after that
I got the March update a couple of days ago. (eu)
Maybe there is something wrong with the rollout in your area?
Not sure how you got the March update. I went to Nokia's website and the last one posted is still February 2019. This is for the 6.1
d3cay said:
I got the March update a couple of days ago. (eu)
Maybe there is something wrong with the rollout in your area?
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Same here, got it late last week. It's not just a security update though, had some other changes as well.
Updating at the moment....
Updated here this morning.
Seems like app switching is MUCH smoother. Seems like it's not uncaching things so quickly. I like...
Just got updated to March 1 security patch in NA. It is a large OTA, a little over 500 MB, so more than just a security patch bump.
Mine is still killing background apps aggressively; not seeing any improvements to memory management or unbundling of the onerous task killer.
So far the only difference I've noticed is that instead of showing 4G in the status bar when connected to a 4G network, it now shows 4G with LTE to the right it oriented vertically. Thanks to T-Mobile and the other American telco's for calling HSPA+ "4G" 7 or 8 years ago instead of the 3.5G or so it was and continuing to confuse consumers with their marketing BS.

Let's discuss official Samsung updates for the Tab S4

France is getting a new update with May security patch and a higher changelist number (16124683)
Do you know what's new? Or is it just improvements and security update!
https://www.sammobile.com/samsung/galaxy-tab-s4/firmware/SM-T835/XEF/download/T835XXU3BSF4/276903/
Edit:
The latest update is T835UBS3BSG1 with July Security Patch Update
This is [email protected]
In Oz I have a generic Tab S4 and the last security update was December 2018... This is supposed to be updated by Samsung with NO carrier to delay the update...
Seriously, WTF!!! No Pie for me just an old Oreo...
I thought Treble was supposed to stop this stuff from happening...
Why not just flash a PIE Rom? I use all sorts of different Firmware versions to keep me updated xd
ultramag69 said:
This is [email protected]
In Oz I have a generic Tab S4 and the last security update was December 2018... This is supposed to be updated by Samsung with NO carrier to delay the update...
Seriously, WTF!!! No Pie for me just an old Oreo...
I thought Treble was supposed to stop this stuff from happening...
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Yeah, and yet the Telstra model was updated last month.
I contacted Samsung, same song and dance about "don't know when your device will be updated"...
I thought it was google policy that the current devices were to be updated with security updates ASAP. My security policy is dated December 2018.
Considering this device is out there as a business device this is a major lapse in security as the vulnerabilities haven't been patched on what could, essentially be, a business device. Even if it's not being used by a business, I tend to use this device as a laptop replacement... A lot of personal data can be stored on here and not as secure as my phone...
Considering Samsung is a major player in the smartphone industry, this lapse is unforgivable, my S8 has just been updated to June security update and I don't have half the sensitive stuff I store on my tablet...
Shame on Samsung....
ultramag69 said:
I contacted Samsung, same song and dance about "don't know when your device will be updated"...
I thought it was google policy that the current devices were to be updated with security updates ASAP. My security policy is dated December 2018.
Considering this device is out there as a business device this is a major lapse in security as the vulnerabilities haven't been patched on what could, essentially be, a business device. Even if it's not being used by a business, I tend to use this device as a laptop replacement... A lot of personal data can be stored on here and not as secure as my phone...
Considering Samsung is a major player in the smartphone industry, this lapse is unforgivable, my S8 has just been updated to June security update and I don't have half the sensitive stuff I store on my tablet...
Shame on Samsung....
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If you want to update your tablet, first of all backup all the data in your tablet and then follow this guide to update it with the most up-to-date firmware:
https://forum.xda-developers.com/showpost.php?p=79317687&postcount=3
Samsung pushed a new update to many countries (T835UBS3BSG1) with July Security Patch Update
I am going to download it soon to see if they fixed the UI glitches in the previous update pushed to France XEF
You can check Samsung's official firmware update list, but they don't provide any new information. As you can see, Samsung only provide two types of updates - security and patch fixes and major UI changes. http://doc.samsungmobile.com/SM-T835/XEF/doc.html
ilabstudios said:
You can check Samsung's official firmware update list, but they don't provide any new information. As you can see, Samsung only provide two types of updates - security and patch fixes and major UI changes. http://doc.samsungmobile.com/SM-T835/XEF/doc.html
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The SF4 update have many UI scaling issues, especially in the quick settings toggles (missing first row, missing auto brightness slider in landscape mode), I am flashing the new update (SG1) now via Odin and report back
For example
Dirty flashed the update (using Home CSC) without wiping anything
After reboot I got Samsung Experience Services force stop, updated it from Google Play Store and it is working fine now
Auto brightness slider is now showing properly in landscape, no missing toggles, July Security Patch Update
This is what I found now
They just pushed the Australian update about a week ago, it's now on the May security patch...
At least that's better than the 6 month old security patch they gave before but for a premium flagship this is still unacceptable...
People here know how to use ODIN and flash firmware but for the everyday consumer this is something over their heads...
I know that people will argue that this is an easy fix by coming here or doing a google search but seriously, think back to the 1st time you flashed your device. It as a scary thing knowing (or being blissfully unaware) that you could destroy your shiny new toy. Not to mention the amount of people who know how to use their phone but have NO idea how to do anything on the PC other than browse facebook and send emails...
When we buy our devices we buy the security that the OEM will push out updates to protect our lovely devices and when I pay out a small fortune I sorta expect that this will be the case. Especially when it is retailed as a business device.
Security is all...
You buy a cheap $100 tablet from some Chinese company no-one has never heard of you don't expect much more than the device starts up and works...
You buy from a well established company that has a HUGE presence in the market you are buying the security of having the best and latest.
For some markets this is not happening and that is disgraceful...
Rant over....
ultramag69 said:
They just pushed the Australian update about a week ago, it's now on the May security patch...
At least that's better than the 6 month old security patch they gave before but for a premium flagship this is still unacceptable...
People here know how to use ODIN and flash firmware but for the everyday consumer this is something over their heads...
I know that people will argue that this is an easy fix by coming here or doing a google search but seriously, think back to the 1st time you flashed your device. It as a scary thing knowing (or being blissfully unaware) that you could destroy your shiny new toy. Not to mention the amount of people who know how to use their phone but have NO idea how to do anything on the PC other than browse facebook and send emails...
When we buy our devices we buy the security that the OEM will push out updates to protect our lovely devices and when I pay out a small fortune I sorta expect that this will be the case. Especially when it is retailed as a business device.
Security is all...
You buy a cheap $100 tablet from some Chinese company no-one has never heard of you don't expect much more than the device starts up and works...
You buy from a well established company that has a HUGE presence in the market you are buying the security of having the best and latest.
For some markets this is not happening and that is disgraceful...
Rant over....
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Totally agree, it is silly that Samsung pushing only quarterly security patch updates for their tablets
I have a question about these updates.
My last tablet was the Note 12.2. At that time it was awful if the tablet updated, it broke root and you couldn't get it back. So I'm paranoid about letting anything update. However I let that one sit since 2015 because it crashed I didn't have backup and wanted to someday recover newborn baby hospital pics and first Christmas pics. I've been without a tablet since.
I Get here to research the S4, the last with headphone jack tablet and it seems like you have to update to root. Is this right? I also swear I read that pie breaks a couple of programs on the s4, but I can't find the thread now.
Can someone clue me in since I appear to have fallen off the SOTA curve. Thank you for your help.
Hi all, today I got latest update with November security update. A nice feature has been added: smart view now allows resizing to destination screen ratio.
Did you find anything else?
Inviato dal mio SM-T830 utilizzando Tapatalk
What are the limitations of pie over Oreo? Is there a reason not to update?
Just recieved the Update in Germany. All data was deleted!
So Backup your data before installing.
I received the update a few days ago, and since then my tablet doesn't want to fast charge. Anybody has a similar problem?
Not here. I'm on Android 9 (pie) with Nov. 1 security update. I didn't notice any issues. First time I have ever seen Samsung get out a timely security update, it was only a couple of weeks after my Pixel (which is on Android 10).

Android 10 will be supported anymore?

Hi all
I've last June patch on Android 10
It's still buggy I'm wondering if xiaomi will bring this device in to a stable version or not
Otherwise I'll downgrade to pie
Any rumors on further updates?
Thanks
Stefano
Yes, you'll get another year of Google Security updates as due to Google Policy. Didn't you read the little pamphlet that came with your phone? 2 year software updates aka. 2 major android versions and 3 years of security updates.
This months was an extremely slow month for almost everything, even Windows update was late (they also have monthly security updates). Mi A2 launched it's July update 1 day ago, so we're most likely going to get that next week, but don't worry, it's not going to be August Update, it's still going to be July update... and that's just a speculation based on what happened until now. Same thing happened in April, march passed with no security update and bugfixes, and the "fixed" (or should I call it at list not bricking phones) version launched in early April (3-4 if I'm not wrong).
So yeah, don't worry, you'll get updates until next summer, just remember, it took them a lot of months to make 9 stable too, and I'm not saying that as an excuse for their update delivery, I'm just saying that this happened (not as worse) back in A9 era too.
TeoXSD said:
Yes, you'll get another year of Google Security updates as due to Google Policy. Didn't you read the little pamphlet that came with your phone? 2 year software updates aka. 2 major android versions and 3 years of security updates.
This months was an extremely slow month for almost everything, even Windows update was late (they also have monthly security updates). Mi A2 launched it's July update 1 day ago, so we're most likely going to get that next week, but don't worry, it's not going to be August Update, it's still going to be July update... and that's just a speculation based on what happened until now. Same thing happened in April, march passed with no security update and bugfixes, and the "fixed" (or should I call it at list not bricking phones) version launched in early April (3-4 if I'm not wrong).
So yeah, don't worry, you'll get updates until next summer, just remember, it took them a lot of months to make 9 stable too, and I'm not saying that as an excuse for their update delivery, I'm just saying that this happened (not as worse) back in A9 era too.
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Thanks for a so detailed reply
Users panic was not so promising I can survive with on going issues if they will be fixed in coming months
joyride76 said:
Thanks for a so detailed reply
Users panic was not so promising I can survive with on going issues if they will be fixed in coming months
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Sorry to somewhat disappoint but I don't want to raise your hopes too much. There will be things that will be missing from this software like AptX, or like exFAT support and so on. Remember, the SD card issues that Pie had were only resolved when A10 came out... It won't be a perfect device at the end of it's life cycle but at least we can hope it'll work fine... They actually fixed some problems in the updates they gave us until now, but it's far from being a well polished system. All we can do is keep out hopes up, and hope that they took their time to actually fix the errors reported in the forums (xiaomi forum, where a mod says he reports user bugs himself).

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