I've been trying to connect my phone to my computer and all it does is charge. Nothing shows up on the computer and no notifications show up on my phone. I've re-installed drivers and tried to connect it to different computers and it does the same thing. I've tried different roms and used different cables as well. The only thing I think of is that it got some light water damage about 6 months back but I've connected it to a computer since then so I don't know how that could be it. I've searched for solutions for the last 3 days but nothing has worked. Anybody have any ideas what I could do or could I replace the usb port or something? Thanks.
rockr09 said:
I've been trying to connect my phone to my computer and all it does is charge. Nothing shows up on the computer and no notifications show up on my phone. I've re-installed drivers and tried to connect it to different computers and it does the same thing. I've tried different roms and used different cables as well. The only thing I think of is that it got some light water damage about 6 months back but I've connected it to a computer since then so I don't know how that could be it. I've searched for solutions for the last 3 days but nothing has worked. Anybody have any ideas what I could do or could I replace the usb port or something? Thanks.
Click to expand...
Click to collapse
go in to developer options>USB debugging.
Hello,
I am going mad here. I have been having issues getting my GS3 to show up as a storage device in windows 7 and windows 8 (2 different machines). Ive tried everything. Uninstall / reinstall multiple different drivers, Samsung Kies, different cables, 3 different machines, Toggle USB debugging / developer options. I even tried some test i found for the phones physical port. As far as i can tell, its okay.
Here's what it does: Plug it in and it begins to charge, no sounds and no USB notifications and of course it does not show up in windows. The kicker: My wife's phone is the same model purchased at the same time, both rooted and both running the same rom and its working perfectly on all three machines, with the same cables and on the same ports. I even went through the setting and they are both configured the same way.
My thought now is that the port is somehow bad but why would it charge if that were the case?
Any thoughts?
Thanks in advance
I too have the same issue, bu reverse in our case. My wife's hardly used phone is not connecting as drive, though it charges. I am using a wireless app to transfer files to n fro, and that's a painfully slow process.
Hello,
I hope someone can help. I am trying to get my computer to recognise my phone. I am not rooted and I have Marshmellow 6.0.1
I unlocked developer options. I bought a cable and it worked! The computer saw my phone. However it stopped seeing my phone. Why I don't know! But when it did work I saw the driver was not for the 5x but from my S4. Well since it's not working I ordered the recommended USB cables by Benson Leung Tech Matte. Still unable to see my phone. Tried cables on another computer with same results. The computer I tried it on recognised my phone and then it also stopped seeing my phone.
I also bought a usb c stick to use on my phone. My phone responds to the stick but when I choose for MTP from charging nothing happens and i cannot access the USB Stick. In Dev options MTP is selected. I also noticed that USB tethering is not available. I have no clue what to try next.
packtack1 said:
Hello,
I hope someone can help. I am trying to get my computer to recognise my phone. I am not rooted and I have Marshmellow 6.0.1
I unlocked developer options. I bought a cable and it worked! The computer saw my phone. However it stopped seeing my phone. Why I don't know! But when it did work I saw the driver was not for the 5x but from my S4. Well since it's not working I ordered the recommended USB cables by Benson Leung Tech Matte. Still unable to see my phone. Tried cables on another computer with same results. The computer I tried it on recognised my phone and then it also stopped seeing my phone.
I also bought a usb c stick to use on my phone. My phone responds to the stick but when I choose for MTP from charging nothing happens and i cannot access the USB Stick. In Dev options MTP is selected. I also noticed that USB tethering is not available. I have no clue what to try next.
Click to expand...
Click to collapse
USB debugging needs to be selected. Also, you need to toggle to PTP and back to MTP
Install correct drivers onto your pc
https://userscloud.com/niz9jnon5ooz
Or
https://www.androidfilehost.com/?fid=24052804347829096
Tulsadiver said:
USB debugging needs to be selected. Also, you need to toggle to PTP and back to MTP
Install correct drivers onto your pc
https://userscloud.com/niz9jnon5ooz
Or
https://www.androidfilehost.com/?fid=24052804347829096
Click to expand...
Click to collapse
Thanks for the drivers. USB Debugging is on. When I toggled Charging popped up instead of PTP and so I kept toggling and it finally went to PTP and so I toggled MTP and it goes back to charging! So I kept at it until it finally went to MTP. Is this normal? I counted 12 tries before changing from charging to PTP! But the computer doesn't see the phone. I did it a few times
packtack1 said:
I also bought a usb c stick to use on my phone. My phone responds to the stick but when I choose for MTP from charging nothing happens and i cannot access the USB Stick. In Dev options MTP is selected. I also noticed that USB tethering is not available. I have no clue what to try next.
Click to expand...
Click to collapse
i honestly never thought about this, is this even supposed to work without some kind of an OTG adapter. i mean sure, the plugs fit, put do the pins match/work for that configuration?
from how you describe that your phone reacts i would guess it doesn't, and it sounds more like your phone goes into client, as opposed to host mode.
very interested to see what someone with more knowledge of the matter would have to say about plugging a usb-c memory stick directly into your phone.
Broken303 said:
i honestly never thought about this, is this even supposed to work without some kind of an OTG adapter. i mean sure, the plugs fit, put do the pins match/work for that configuration?
from how you describe that your phone reacts i would guess it doesn't, and it sounds more like your phone goes into client, as opposed to host mode.
very interested to see what someone with more knowledge of the matter would have to say about plugging a usb-c memory stick directly into your phone.
Click to expand...
Click to collapse
I can read/write to a sandisk USB memory stick using the proper adapter and using USB OTG file manager for Nexus from the play store.
---------- Post added at 05:53 PM ---------- Previous post was at 05:45 PM ----------
packtack1 said:
Thanks for the drivers. USB Debugging is on. When I toggled Charging popped up instead of PTP and so I kept toggling and it finally went to PTP and so I toggled MTP and it goes back to charging! So I kept at it until it finally went to MTP. Is this normal? I counted 12 tries before changing from charging to PTP! But the computer doesn't see the phone. I did it a few times
Click to expand...
Click to collapse
I've used several phones on my PC and at first it had a little trouble but finally settled in. Kind of like a new ROM. You have to give it a while to settle in and get its groove on.
Tulsadiver said:
I can read/write to a sandisk USB memory stick using the proper adapter and using USB OTG file manager for Nexus from the play store.
Click to expand...
Click to collapse
not really a surprise there, but what OP described was putting a usb-C stick directly into the phone, without any cables or adapters in between, with the question emerging if that is even supposed to work (which in his case didn't) due to possible problems of the pin-layout, etc.
Tulsadiver said:
I've used several phones on my PC and at first it had a little trouble but finally settled in. Kind of like a new ROM. You have to give it a while to settle in and get its groove on.
Click to expand...
Click to collapse
that does not explain his PC suddenly not recognizing his phone anymore though.
at this point it sounds to me like either there still is a driver issue (e.g. the mentioned S4 driver wan't properly uninstalled), or one of the usb ports (phone or pc) has an issue.
try different ports on your PC and make sure other devices work with the ports. if not try if you can get it to work by applying a little pressure in different directions to the cable and listen out for windows' annoying usb sound.
on the other end make sure your phone really is connected correctly to the cable. it should snap in just like the OEM charging cable which took some time getting used to to overcome the resistence of the usb-c port.
Tulsadiver said:
I can read/write to a sandisk USB memory stick using the proper adapter and using USB OTG file manager for Nexus from the play store.
---------- Post added at 05:53 PM ---------- Previous post was at 05:45 PM ----------
I've used several phones on my PC and at first it had a little trouble but finally settled in. Kind of like a new ROM. You have to give it a while to settle in and get its groove on.
Click to expand...
Click to collapse
Thanks again for your quick reply,
I tried my Samsung Tab II tablet and my old S4 on my PC and they both work as advertised. Recognised right away and I hadn't used my tablet to my PC before. What I think is maybe its the USB on the phone itself?
Broken303 said:
not really a surprise there, but what OP described was putting a usb-C stick directly into the phone, without any cables or adapters in between, with the question emerging if that is even supposed to work (which in his case didn't) due to possible problems of the pin-layout, etc.
that does not explain his PC suddenly not recognizing his phone anymore though.
at this point it sounds to me like either there still is a driver issue (e.g. the mentioned S4 driver wan't properly uninstalled), or one of the usb ports (phone or pc) has an issue.
try different ports on your PC and make sure other devices work with the ports. if not try if you can get it to work by applying a little pressure in different directions to the cable and listen out for windows' annoying usb sound.
on the other end make sure your phone really is connected correctly to the cable. it should snap in just like the OEM charging cable which took some time getting used to to overcome the resistence of the usb-c port.
Click to expand...
Click to collapse
I think its the phone itself, since it did work briefly. Also with the USB C thumb drive the phone recognises it but will not read the thumb drive. I ordered it from play store I wonder how getting it repaired/looked at is going work Have to wait until Monday to call!
Hello again,
I Hope you guys like some feedback about my issue. Contacted Google and they asked me just about all the same questions and had me do some screen shots and try some of their ideas such as factory reset, trying other computers and other cables. Nothing worked so they sent me a new phone! Just got it yesterday. Would have been here sooner but I was busy!
So got new phone setup and the computer recognizes my phone on PTP but not MTP. Also my driver for the phone is a generic nexus and the it still shows up as a samsung! How can I get the new driver if when i do a search for new driver my computer says I have the best driver already installed? I don't want the driver to still be a problem. So i hope you guys have some answers. Lol! I know you guys do!!
packtack1 said:
Hello again,
I Hope you guys like some feedback about my issue. Contacted Google and they asked me just about all the same questions and had me do some screen shots and try some of their ideas such as factory reset, trying other computers and other cables. Nothing worked so they sent me a new phone! Just got it yesterday. Would have been here sooner but I was busy!
So got new phone setup and the computer recognizes my phone on PTP but not MTP. Also my driver for the phone is a generic nexus and the it still shows up as a samsung! How can I get the new driver if when i do a search for new driver my computer says I have the best driver already installed? I don't want the driver to still be a problem. So i hope you guys have some answers. Lol! I know you guys do!!
Click to expand...
Click to collapse
If you had a samsung phone before you need to uninstall all the samsung drivers then install the proper nexus drivers
I was a little worried about uninstalling the driver but it worked!! Thanks! Now i can root it!!
metpage said:
If you had a samsung phone before you need to uninstall all the samsung drivers then install the proper nexus drivers
Click to expand...
Click to collapse
I've tried multiple cables, multiple computers, multiple USB ports with no luck. With my original XL, it pops up file explorer and I have to swipe down from phone to select transfer files and can access them. Works with all the same cables, ports and computers I tried with the XL2.
I've also tried to use the included USB-C to USB-C to transfer between XL and XL2. I get the notification on my XL that it's connected to my XL2 and can access the XL2 files, but I can't access my XL files from my XL2. Doesn't even show it's connected. Tried all the pull down options on both phones with no luck.
What am I doing wrong? This should be the easiest thing to do and had been on every phone, but not this one. Please help!
Delete
Did you set the connection type to data transfer?
InfiniteReality said:
I've tried multiple cables, multiple computers, multiple USB ports with no luck. With my original XL, it pops up file explorer and I have to swipe down from phone to select transfer files and can access them. Works with all the same cables, ports and computers I tried with the XL2.
I've also tried to use the included USB-C to USB-C to transfer between XL and XL2. I get the notification on my XL that it's connected to my XL2 and can access the XL2 files, but I can't access my XL files from my XL2. Doesn't even show it's connected. Tried all the pull down options on both phones with no luck.
What am I doing wrong? This should be the easiest thing to do and had been on every phone, but not this one. Please help!
Click to expand...
Click to collapse
I had the same issue and with a little searching I figured it out.. Make sure the phone is set to "Transfer Files" in the notification window drop down and download the Google USB drivers zip and install the driver after unzip. Right click the driver file and select install.
Since this is a new account XDA won't let me link yet so Google search for : Get Google USB Drivers
I'm having a similar issue, and we're not alone. I'll copy what I posted on reddit.
Asus ROG Maximus Hero IX motherboard. Tried with multiple cables. Wifes OG Pixel detects it is plugged in right away, my 2XL has to be screen off and set down for a couple of minutes, then the phone recognizes it is plugged in and starts charging and is available for data transfer.
Seven minutes and twenty seconds before it started charging, and another twenty seconds before the computer recognized it as being attached and ready for data transfer. I'm going to do it a few more times to see if there is a pattern.
Edit: Second time was seven minutes for both, third was three fifty one for both, eleven thirty three on the fourth.
I'm not having this problem at all. Once file transfer is enabled on the Pixel I get a popup in Windows asking how to handle the connection to the Pixel 2 XL.
I is a different story with my Nexus 6P -- I can do adb commands but the Windows does not attempt to access the storage on the device.
-- update on Nexus 6P: if I toggle the setting to PTP mode the Nexus shows up in Windows Explorer. Then when I toggle back to MTP I can see the storage.
Using Windows seems to be the common problem when connecting Android Phones to a PC.
stevemw said:
I'm not having this problem at all. Once file transfer is enabled on the Pixel I get a popup in Windows asking how to handle the connection to the Pixel 2 XL.
I is a different story with my Nexus 6P -- I can do adb commands but the Windows does not attempt to access the storage on the device.
-- update on Nexus 6P: if I toggle the setting to PTP mode the Nexus shows up in Windows Explorer. Then when I toggle back to MTP I can see the storage.
Click to expand...
Click to collapse
dratsablive said:
Using Windows seems to be the common problem when connecting Android Phones to a PC.
Click to expand...
Click to collapse
I don't get any connection option when I connect my XL2. It's like it's not even connected. My XL works perfectly fine with same cords and computers which throws me for a loop.
I'll give the shot about changing to other options and back to file transfer and see what happens.
I may need to wipe the phone and start over or maybe it's see sort of bug. Just kinda sucks, just need to make sure I can access the phone and one of the main reasons I got the 128gb version
InfiniteReality said:
I don't get any connection option when I connect my XL2. It's like it's not even connected. My XL works perfectly fine with same cords and computers which throws me for a loop.
I'll give the shot about changing to other options and back to file transfer and see what happens.
I may need to wipe the phone and start over or maybe it's see sort of bug. Just kinda sucks, just need to make sure I can access the phone and one of the main reasons I got the 128gb version
Click to expand...
Click to collapse
I have encountered similar issues when using Windows, but my laptop dual boots between Windows/Fedora Linux. I only boot to Windows when I have to. Linux has no issues communicating to Android Phones. Maybe find a Linux Bootable DVD and give it a spin
When you look in the Windows device manager do you see an entry for LeMobile Android Device? This caused a problem for me in the past. See this post for a possible solution: https://www.reddit.com/r/Nexus6P/comments/5nc64z/adb_drivers_showing_up_as_lemobile_android_device/
A shortcut to the steps in the article is to simply expand the LeMobile Android Device node, right-mouse click on the Android Composite ADB Interface, click Change settings at the bottom of the General tab, go to the Driver tab, click Update Driver; Select Browse my computer for driver software; browse to the directory where Android Studio (or adb tools downloaded from https://developers.google.com/android/ota) files are located; make sure Include subfolders is check) and replace the LeMobile Android Device driver with the Google driver.
(If you have to do this, more than likely you will have to do it each time you reboot.)
I don't know if this will have any effect but on the pc, plug to the usb ports on the back that are direct to the motherboard instead of usb headers on the top/front of pc.
I have this issue with a TomTom satnav and a Mio miview dash cam. Unless they are plugged in on back pc / with Windows 10 doesn't recognize
Sent from my XT1572 using Tapatalk
Thanks everyone for the suggestions!
dratsablive said:
I have encountered similar issues when using Windows, but my laptop dual boots between Windows/Fedora Linux. I only boot to Windows when I have to. Linux has no issues communicating to Android Phones. Maybe find a Linux Bootable DVD and give it a spin
Click to expand...
Click to collapse
That sounds easy enough, but it's dumb (to me anyways) I should even have to do this to get the computer to recognize my phone when it'll recognize my original XL and of course wife's S7. My phone gets plugged to the computer almost every day to copy files off of, at worst every other day.
stevemw said:
When you look in the Windows device manager do you see an entry for LeMobile Android Device? This caused a problem for me in the past. See this post for a possible solution: https://www.reddit.com/r/Nexus6P/comments/5nc64z/adb_drivers_showing_up_as_lemobile_android_device/
A shortcut to the steps in the article is to simply expand the LeMobile Android Device node, right-mouse click on the Android Composite ADB Interface, click Change settings at the bottom of the General tab, go to the Driver tab, click Update Driver; Select Browse my computer for driver software; browse to the directory where Android Studio (or adb tools downloaded from https://developers.google.com/android/ota) files are located; make sure Include subfolders is check) and replace the LeMobile Android Device driver with the Google driver.
(If you have to do this, more than likely you will have to do it each time you reboot.)
Click to expand...
Click to collapse
I went to the device manager on 2 computers and surprisingly nothing showed up. It's like I'm not even plugging it in, while as soon as I plug in my original XL it pops right up. When I attempt to plug it in, it doesn't even attempt to install any drivers like it sometimes use to. I'm going to install the ADB tools when I get home today and see if that helps any to recognize it.
Just tried it on my work computer which does have ADB on it with no luck or anything in device manager
I literally went through all my USB-C cables I could find yesterday, probably 12-15 at least, and I DID manage to find one that worked..... a 6" cable, lol. I can't figure out why this one works and others don't, very more odd is it's the same brand as other longer cables that don't work. Not sure what to make of it, other than voltage loss with the longer ones....just enough to make it not work.
I do have a 2nd XL2 that should be due in this week, was suppose to ship on 22nd. I was going to return it, but now I'll have to take it out of the box and at least test if it works with the computer. I'll report back.
Open to any other suggestions if anyone has any. Thanks again for the replies!
InfiniteReality said:
That sounds easy enough, but it's dumb (to me anyways) I should even have to do this to get the computer to recognize my phone when it'll recognize my original XL and of course wife's S7. My phone gets plugged to the computer almost every day to copy files off of, at worst every other day.
I went to the device manager on 2 computers and surprisingly nothing showed up. It's like I'm not even plugging it in, while as soon as I plug in my original XL it pops right up. When I attempt to plug it in, it doesn't even attempt to install any drivers like it sometimes use to. I'm going to install the ADB tools when I get home today and see if that helps any to recognize it.
Just tried it on my work computer which does have ADB on it with no luck or anything in device manager
I literally went through all my USB-C cables I could find yesterday, probably 12-15 at least, and I DID manage to find one that worked..... a 6" cable, lol. I can't figure out why this one works and others don't, very more odd is it's the same brand as other longer cables that don't work. Not sure what to make of it, other than voltage loss with the longer ones....just enough to make it not work.
I do have a 2nd XL2 that should be due in this week, was suppose to ship on 22nd. I was going to return it, but now I'll have to take it out of the box and at least test if it works with the computer. I'll report back.
Open to any other suggestions if anyone has any. Thanks again for the replies!
Click to expand...
Click to collapse
Do you see anything in device manager under Android devices or portable devices under USB when the 2XL is connected to the PC?
stevemw said:
Do you see anything in device manager under Android devices or portable devices under USB when the 2XL is connected to the PC?
Click to expand...
Click to collapse
Nothing at all, it's like it's not even connected. Just kind of dumbfounded on why when my XL never has had an issue. Attached a screenshot. The one with the triangle doesn't have anything to do with the phone though, it's always been like that and never bothered to mess with it.
The 2nd XL2 shipped yesterday and due in Thursday, so will be curious on if it has an issue. Hopefully it works as intended and I can just set it up and send this one back. Fingers are crossed for sure.
Are you updated to the latest ADB drivers? Right down to, you might have to remove and reinstall. I'm pretty sure I read that it's required.
"Good judgment comes from experience, and a lot of that comes from bad judgment." - Will Rogers
If the Pixel 2 is plugged in your screenshot indicates that it is present on the USB bus. It's like the drivers aren't completely loaded.
I haven't seen it mentioned if you have turned on USB debugging in your phone's Developer options. I'm pretty sure that is required for the computer to see it.
JimSmith94 said:
I haven't seen it mentioned if you have turned on USB debugging in your phone's Developer options. I'm pretty sure that is required for the computer to see it.
Click to expand...
Click to collapse
Yea on my regular pixel I have to enable debugging for mine too work. Sometimes lol
stevemw said:
Do you see anything in device manager under Android devices or portable devices under USB when the 2XL is connected to the PC?
Click to expand...
Click to collapse
JimSmith94 said:
I haven't seen it mentioned if you have turned on USB debugging in your phone's Developer options. I'm pretty sure that is required for the computer to see it.
Click to expand...
Click to collapse
I had it enabled for a while, but no such luck. I'll give it another shot, haven't had it on while at work. Also will uninstall and reinstall ADB as well.
When this has happened to me a few times, reinstalling the Windows MTP drivers has worked. Someone else posted these instructions that worked for me.
1. Go to C:\Windows\INF
2. Find the file "wpdmtp.inf"
3. Right click the file and click 'Install'
4. Once that is done, simply plug your phone and it should work.
I just purchased a mint condition Pixel 1 XL on ebay. It arrived with Android 9. I should have plugged it in then to check if USB file transfer mode would work. But I just assumed it would since I've never had a problem with any device in the past: various apple phones, samsung tablet, google nexus tablet.
So I updated the phone to Android 10 before I plugged the phone in, and then discovered it refuses to recognize my device for file transfer, only for charging. It does not show up in device manager at all, even though it is charging. The phone makes a sound to indicate it is charging, but it does not pop up with anything to ask if I want to connect to the PC. The phone 100% acts like I just plugged it into the wall instead of a PC.
OEM unlock is enabled.
USB debugging is enabled.
Default USB configuration is set to File Transfer mode.
I already installed the latest android_winusb driver.
I've rebooted both the phone and the PC.
I've tried plugging it into 3 different Windows 10 PCs with google android usb driver installed. Only one of those PCs has samsung android drivers installed on it. The others only ever had iphone plugged into them. So there shouldn't be any drivers interfering that I know of.
But no matter what, it only charges the device, it never recognizes it in device manager.
Since I bought this off ebay, it did not come with the official, original USB cable.
I'm praying maybe it's just the third-party USB cable causing the problem. But I can't find any cable that is verified to work for File Transfer. Do you know where I can buy a cable like this? Link please?
If it's not the cable, is there any way out of this situation? If I can't get device manager to recognize the phone, I think it's impossible to flash the phone back to Android 9 or something to see if Android 10 broke something???
I've already read some really scary posts online of other pixel phones of various models simply stop recognizing their phones in device manager and they never get it back. It becomes a fancy brick that works as a phone, but you can't actually do anything with it because no PC will recognize it.
I was excited to try a pixel phone for the first time until this happened. What the heck, Google?
Ok I think the stupid trick is you have to UNLOCK the phone BEFORE you plug it in. If you plug it in, and then unlock it, it will never give you a notification asking to connect to the PC no matter what you do.
As someone used to iphones, at least iphone says "unlock me" when I plug it in and it doesn't properly connect. But plenty of other times it will connect to device manager even if I don't unlock it.
Kinda annoyed Android doesn't say anything at all when you plug it in without unlocking it first.