is this normal? - Samsung Galaxy Note 10+ Questions & Answers

Hi, please see the picture and tell me if it's happened to you, the back glass not fitting correctly after only 3 months of normal use, no drop, and what do you suggest a solution? thank you.

I was just noticing this on mine a few days ago. But I cant remember if it was always this way. I noticed it after my phone got super hot from charging, at 1st I though it was the battery swelling. Device cares app says my battery is healthy. So idk but the seams seem to be consistent all around just wider than I thought they were.

denism81 said:
I was just noticing this on mine a few days ago. But I cant remember if it was always this way. I noticed it after my phone got super hot from charging, at 1st I though it was the battery swelling. Device cares app says my battery is healthy. So idk but the seams seem to be consistent all around just wider than I thought they were.
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i bought it brand-new before only 3 months and i am very careful about the battery, i am not charging it above 80% and no heating.

alsartawi said:
i bought it brand-new before only 3 months and i am very careful about the battery, i am not charging it above 80% and no heating.
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I have a slight wobble when phone is placed screen down from right side top corner. Does yours do that?

denism81 said:
I have a slight wobble when phone is placed screen down from right side top corner. Does yours do that?
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Click to collapse
no it doesn't.

alsartawi said:
Hi, please see the picture and tell me if it's happened to you, the back glass not fitting correctly after only 3 months of normal use, no drop, and what do you suggest a solution? thank you.
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Click to collapse
Probably an adhesive failure/improper assembly. May or may not effect it's water/dust resistance.
Needs to be disassembled to be examined/ repaired.
Extreme heat weakens the adhesive bond of the strips used to secure the back panel. It's possible that careful heating and then pressing down could reseat it, but given the cost of the phone probably best to leave it to an experienced tech. Also the adhesive surface may have by now become contaminated with dust making simple attachment impossible without replacing the strip.

Related

Htc One X temperatures

Hey guys I have installed Battery Monitor and my phone is reporting too high temperatures when browsing internet - 42° C.
I played Qosmos on charger and temperature was 47°C. I am really disappointed with battery solution of HOX.
so, what are dangerous temperatures for our phone? I saw someone reported 55.. doest it damage battery?
Odesláno z mého HTC One X pomocí Tapatalk 2
No worry, mine went up to 63.8 °C. It is still working now...
More info @ HTC One X overheat up to 63.8 °C
JayceOoi said:
No worry, mine went up to 63.8 °C. It is still working now...
More info @ HTC One X overheat up to 63.8 °C
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Click to collapse
do u have screen flex?
hamdir said:
do u have screen flex?
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Do you mean this?
HTC One X screen flex flaw
JayceOoi said:
Do you mean this?
HTC One X screen flex flaw
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yep most likely caused by overheat
50 and the clocks go down, 70 and the phone shuts itself off. My temps are basicly always +50 if im playing something or the phone is charging. Playing and charging rises the temps anywhere between 50 and 70... Just recovered from overheating shutdown, so yeah, overheating is indeed present with the ONE X...
Even browsing it gets hot, seems that stock browser heats more than dolphin, but I have to test it further. Temp+CPU shows 40C.
CPUzer0 said:
50 and the clocks go down, 70 and the phone shuts itself off. My temps are basicly always +50 if im playing something or the phone is charging. Playing and charging rises the temps anywhere between 50 and 70... Just recovered from overheating shutdown, so yeah, overheating is indeed present with the ONE X...
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Click to collapse
did you notice any gap between screen and metal lining on left side? some people said overheat may cause gap on it..
myself11 said:
Even browsing it gets hot, seems that stock browser heats more than dolphin, but I have to test it further. Temp+CPU shows 40C.
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yup definitely the stock browser run hotter than other browsers, for some reason
dawnfighter said:
did you notice any gap between screen and metal lining on left side? some people said overheat may cause gap on it..
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Now that you should mention it, i can definitely fit my fingernail between the body and the screen glass without any forcing or anything, resulting the case bending and it feels quite as i could just snap the glass off anytime i wanted. The glass also makes creaking noises, especially the bottom part. Scary stuff. Both sides of the screen and bottom corners show some flexing (disortion on the screen when medium pressure is applied) as well.
Beginning to reconsider whether my HOX is pristine or not, or could even the design of the model be flawed.
Good thing there is such thing as warranty.
CPUzer0 said:
Now that you should mention it, i can definitely fit my fingernail between the body and the screen glass without any forcing or anything, resulting the case bending and it feels quite as i could just snap the glass off anytime i wanted. The glass also makes creaking noises, especially the bottom part. Scary stuff. Both sides of the screen and bottom corners show some flexing (disortion on the screen when medium pressure is applied) as well.
Beginning to reconsider whether my HOX is pristine or not, or could even the design of the model be flawed.
Good thing there is such thing as warranty.
Click to expand...
Click to collapse
yes it will be hard to put our hands on this
screen flex is associated with temps, its just not happening to all people depending on their usage and the state it come with out of box
if its hardware trait i can live with it but i prefer to have the flex on top of the screen rather than the sides lol
ill order HOX with screen flex on top lol
I was playing two flash videos yesterday on 3G and some surfing which was about 20 mins my battery before surfing was 40% by the time I realise how hot my phone was it dropped to 11%!!!!
I began to feel the phone get hot on both screen and back was so hot it almost burnt my finger. I understand T3 can get hot but not to the point of temperate of a hot kettle.
Setting the governor to Powersave only uses 2 CPU and save heat by alot even playing games. I use conservative, only uses 2 CPU mostly and its similar to on demand
CPUzer0 said:
Now that you should mention it, i can definitely fit my fingernail between the body and the screen glass without any forcing or anything, resulting the case bending and it feels quite as i could just snap the glass off anytime i wanted. The glass also makes creaking noises, especially the bottom part. Scary stuff. Both sides of the screen and bottom corners show some flexing (disortion on the screen when medium pressure is applied) as well.
Beginning to reconsider whether my HOX is pristine or not, or could even the design of the model be flawed.
Good thing there is such thing as warranty.
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Click to collapse
i guess this is most scary comment i ever heard.. i will never let my phone get over 55 anymore..
dawnfighter said:
i guess this is most scary comment i ever heard.. i will never let my phone get over 55 anymore..
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Click to collapse
i had this defect out of box on my first HOX never knew if it was caused by overheat but definitely it was imperfect out of box then screen was so loose you feel you want to pull it out
now ill test the new one which has no lamination imperfections so far
slowly though ill let the glue settle for a week first before starting the heavy stuff
hamdir said:
i had this defect out of box on my first HOX never knew if it was caused by overheat but definitely it was imperfect out of box then screen was so loose you feel you want to pull it out
now ill test the new one which has no lamination imperfections so far
slowly though ill let the glue settle for a week first before starting the heavy stuff
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good luck hamdir.. i read some of your post/comment regarding build quality and all this issue.. personally i think it take a lot of hope and belief that you'll get exactly what you want.. mine has gap as well but not so serious.. i think i can live with that and as long as it not getting widen.. except for this and some screen flex, my HOX has no problem..
My HOX is running around 38C on ARHD 3.1
listentochaos said:
My HOX is running around 38C on ARHD 3.1
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is it downclockable yet?
anyway i'm definitely rooting this time
not taking any risks
CPU temperatuur
Is it also possible to measure the cpu temperature? I can only find the battery temperature. The highest temperature I measured was around 45* degrees. Sometimes the phone gets very hot in the right top corner. I have noticed at the left side of the phone there's a little gap, not so big that I could put my finger nail into it, but big enough for dust. At the top the gap between and the body is big enough for me to put my fingernail between the body and the screen, as far as I know that gap was there when I get the phone.
Anyway, I'll stick to this phone, if no dust gets underneath the screen I'm happy the way it is! I love this phone very much!! can't live without it!
My phone seems to get hot. The highest has been over 50C but it gets to over 45C when just browsing the internet with stock browser and not plugged in. This is with the newest 1.29.402.11 firmware
Is this normal for this phone?

Bended phone

Does anyone has a problem with the phone not being perfectly straight?
Now, when i let it on a flat surface, the phone does not sit perfectly on its back. Upper left corner and bottom right corner are a bit (2-3mm) up from the flat surface...
I tried to straighten it (by applying some force to bend it in the other way) but it comes back to it's original bend..,
It seems like you might have gotten a faulty device. Mine is as flat as it should be. Is it really that big of a deal? These kind of manufacturing errors tend to happen, but not very often.
To be honest, that would drive me mad! The 2 phones we have are perfectly flat. For me, the whole point of buying the phone was for the design. I've got rif of my Galaxy S4 and I'm happy to accept the downgrade in performance because the P6 has a nice design/feel. I'd be taking the phone back to wherever you bought it as it's obviously defective....
Mine isnt too. Theres maybe 1mm space between table and phone when i push it from one side. But this is not a big problem, im dealing with it
Maybe your battery bulged? You had over heating problems?
warea said:
Maybe your battery bulged? You had over heating problems?
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Does Lithium-Polymer even bulge?
warea said:
Maybe your battery bulged? You had over heating problems?
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It does overheat, but i understood is a general problem given the design of this phone. But i don't see any bump or something different on the back, just that it gets a little bent from time to time.
BluntP6 said:
Mine isnt too. Theres maybe 1mm space between table and phone when i push it from one side. But this is not a big problem, im dealing with it
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1mm should be ok for me too
etoo_cta said:
Does anyone has a problem with the phone not being perfectly straight?
Now, when i let it on a flat surface, the phone does not sit perfectly on its back. Upper left corner and bottom right corner are a bit (2-3mm) up from the flat surface...
I tried to straighten it (by applying some force to bend it in the other way) but it comes back to it's original bend..,
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Click to collapse
Mine is perfectly flat. Return to seller for a new phone.
tonyw111 said:
Mine is perfectly flat. Return to seller for a new phone.
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Not quite possible, was bought from China, before it went on sale international.

Yellow spot on Display

Hi,
did anybody has this? (see Picture)
Its on the bottom of the screen. I just noticed it while browsing a website in landscape mode.
That may be glue. And I hope it is not a similar problem OnePlus One owners are facing.
pulsarvp said:
That may be glue.
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Hm, but where? Obviously not on the front Between the Glas and the Display itself?
But,i will check this again when the phone gets warm....
This happens to LCD panels, it could be a one off due to heat etc, or it could be the sign of a faulty panel.
whopper_g said:
Hm, but where? Obviously not on the front Between the Glas and the Display itself?
But,i will check this again when the phone gets warm....
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Click to collapse
If it is glue, it cam be solved, by putting the phone under UV light or under the sun for some time, and it will go away. Google it.
If this does not solve your problem, look for a replacement.
pulsarvp said:
If it is glue, it cam be solved, by putting the phone under UV light or under the sun for some time, and it will go away. Google it.
If this does not solve your problem, look for a replacement.
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Click to collapse
Sound plausible.
Will try it today. Thanks for the Tipp!!!
Cheers
hi did you ever get this problem fix because i having the same problem with my g3 please help
ronqaldflow said:
hi did you ever get this problem fix because i having the same problem with my g3 please help
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No i didnt Need to. It just disappeard in ist own.
Die you check all previous posts? There are some good tipps you could try...
thx but i looked every where i cant find any other related post and can please tell me like how many day it took to disappeard thx
ronqaldflow said:
thx but i looked every where i cant find any other related post and can please tell me like how many day it took to disappeard thx
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Hm. A couple of days I think. But I can't tell you exactly. It just disappeard after a while.
I'm pleased yours disappeared. Mine which is identical in both the place and shape has been on my G3 since I got it back in July.
It still gets darker the longer you have heat build up on the screen and when it's cooled down its faint again.
i dont have the same luck as you guys mine are getting bigger and darker i think i have a bad lcd DAMN i really love this phone.
Same issue here. Same color, same location, same size. Mine is invisible when the phone is cool. But when the phone heats up, the yellow is very visible.
Sorry guys, I forgot to come back here with an update.
Mine eventually disappeared last week after nearly 3 months.
I believe it is the glue.
Someone told me to try leaving the phone under UV lighting. I left mine in direct sunlight for when it was not being used. Seemed to cure it in a few days.
yellow spot all of a sudden!
I've updated my phone to lollipop v20e a couple of days ago. Today I noticed this little yellow spot in my phone. Coincidence or not I began to use NFC TAGS early this morning, can this be related using the NFC TAGS and having this function enabled?
yellow screen marks
I bought my LG G3 on the 20/07/14 and after 5 months of use I have a long yellow thick line across the top left of the screen. What makes this even more concerning is my cousin bought the same handset a week before me and his now also has a thick yellow line on the screen. There is nothing you can do to get rid of it and it is more pronounced against a white background.Looks more like screen burn. Both my cousin and I have contacted LG and we are having to send our handsets to them for repair.
I have never experienced this issue with any other handset i have owned. I was unhappy that i had the issue but even more pi$$ed off that my cousin has the same thing happening which tells me either it was a huge coincidence or that these things are not fit for purpose and more and more will be going wrong in the near future.
My handset has been well cared for and never dropped. I am a moderate user so this was even more of a surprise. While the LG is getting repaired I am using my Sony z2 work phone as my personal for now and I don't think I will be swapping back when I get my LG back.
Good luck to anyone who has this issue. My concern is the same thing will happen again and then it will be my problem as it will be outside of warranty.
Juan
i have it too in the up-right corner of the screen and it doesn't disappear... it just get darker with hot screen and softens when it cools down
Left-top corner
I also experiencing this issue for 2 months now. its a strip. and its getting longer day by day. once i tried screen burn app and 8 hours continuously screen on resulted in heated display. then, when i press that line temporary it disappears. so obviously its the glue. i'll try the direct sunlight thing. hope it'll resolve this case. it's really annoying
Thanks for the tips :fingers-crossed:
manups4e said:
i have it too in the up-right corner of the screen and it doesn't disappear... it just get darker with hot screen and softens when it cools down
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After 6-7 months of usage, same thing, in same place (upper right corner, don't dissapear - only getting bigger and darker on hot screen).
Took my phone to local warranty service, and after 1 week got call from this service - they told me, that service is REJECTED, because phone had physical damage! (WTF?!?!?!?! i haven't dropped it, and there is no crack's/spots of damage on phone!).
After telling them all this, and proposed that it may be glue, or faulty LCD/Overheat - they told me that LCD have crack from back side (?!?!?!LOL!?!?!?!).
Now i'm stuck deep in *ss, and don't know even what to do....
Anyone of you got solution to this problem?
Maybe contacting LG representives directly will help to solve this case?
10x.
help!!! direct sunlight?? kindly put the instructions pls

Weird black areas on screen.

Hi guys.
A few days ago I noticed something weird with my watch.
There are black areas on the screen (https://goo.gl/photos/2ZG8qRtK6mW6DHMo9).
There were NO damage on the watch NO water exposure or anything that could damage it.
What can it be???
Thanks.
Am not sure of the cause. But, my moto had this same issue for a couple of months and after that it vanished all of a sudden.
rpiton said:
Hi guys.
A few days ago I noticed something weird with my watch.
There are black areas on the screen (https://goo.gl/photos/2ZG8qRtK6mW6DHMo9).
There were NO damage on the watch NO water exposure or anything that could damage it.
What can it be???
Thanks.
Click to expand...
Click to collapse
I'm going to guess that those may pressure points, caused by your battery swelling behind the screen.
Do they shift and pulse when you press firmly on the screen with a finger? If so, that might confirm my guess.
If they're pressure points, then you probably need to replace the battery.
Spott07 said:
I'm going to guess that those may pressure points, caused by your battery swelling behind the screen.
Do they shift and pulse when you press firmly on the screen with a finger? If so, that might confirm my guess.
If they're pressure points, then you probably need to replace the battery.
Click to expand...
Click to collapse
Hi.
Thanks for teh answer.
I've done the pressure test and the blacked ares does not change, the black points doesnt change with pressure from my finger.
I read something about let the battery discharge completely about 4 to 5 times.
Someone have tried this?

Display loose

Hi guys
Can you check curved edges part of display near top and bottom portion to see when pressed with little pressure whether screen goes down ? Especially near front facing camera .
Thank You
Checked near the front camera area and yes ,the screen goes down a little upon pressing in the edges with little pressure.
raserdude said:
Hi guys
Can you check curved edges part of display near top and bottom portion to see when pressed with little pressure whether screen goes down ? Especially near front facing camera .
Thank You
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Click to collapse
Mine as well.
@Yash24 , @tiberiuharcsa thanks guys for confirming regarding this issue.
Have it, too. But no problem. Seems to be normal.
allrightlite said:
Have it, too. But no problem. Seems to be normal.
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Well I would't call a loose and slightly moving screen something normal...
tiberiuharcsa said:
Well I would't call a loose and slightly moving screen something normal...
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And what is to do now? Maybe all Z Plays have this. You must look very critical to see this "issue". For me it's ok. There is no 100% perfect phone.
But is the issue bigger, then I would call the support.
allrightlite said:
And what is to do now? Maybe all Z Plays have this. You must look very critical to see this "issue". For me it's ok. There is no 100% perfect phone.
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Click to collapse
I agree, it's not a major issue, I was thinking to take of the screen completley and reglue it using some duble sided tape... But there is a risk of breaking the screen in the proces... It's not worth it
What about putting duck tape across top and bottom of the screen? Don't forget to make holes for loudspeaker, front camera and proximity sensor. And for microphone and fingerprint at bottom
So, you're all saying that tbe whole screen is moving a bit in the case? Check teardown and you'll see that is actually glued. Not my favorite solution but I suppose is cost effective.
Sent from my XT1635-02 using Tapatalk
Zeljko1234 said:
What about putting duck tape across top and bottom of the screen? Don't forget to make holes for loudspeaker, front camera and proximity sensor. And for microphone and fingerprint at bottom
So, you're all saying that tbe whole screen is moving a bit in the case? Check teardown and you'll see that is actually glued. Not my favorite solution but I suppose is cost effective.
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Yah it's glued and very liberally glued at the top and the bottom of the screen. How do I know? Broke my screen a few months ago and replaced my screen myself.
flashallthetime said:
Yah it's glued and very liberally glued at the top and the bottom of the screen. How do I know? Broke my screen a few months ago and replaced my screen myself.
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Click to collapse
That's good news, actually. I've watched some tear down videos and guy was heating screen before trying to take it off.
From where and for how much you got replacement?
Zeljko1234 said:
That's good news, actually. I've watched some tear down videos and guy was heating screen before trying to take it off.
From where and for how much you got replacement?
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Click to collapse
Bought a screen off eBay, yes you need to heat up the glue underneath the screen with a heat gun.
Got the new screen in after I had to remove all the small piece of glass that was still glued but it's not an easy repair and I still have screen issues I assume the screen isn't the same quality as the original one which comes with a silver backing plate.
In bright sunlight my screen turns blue
The battery maybe will never die, because a bigger LiPo much longer live as a small one and we just load again all 2 or 3 days. So that's ok that's build in. Maybe the screen is much earlier broken. Hope it doesn't broke
My battery has 3600mAh(3597)
flashallthetime said:
Bought a screen off eBay, yes you need to heat up the glue underneath the screen with a heat gun.
Got the new screen in after I had to remove all the small piece of glass that was still glued but it's not an easy repair and I still have screen issues I assume the screen isn't the same quality as the original one which comes with a silver backing plate.
In bright sunlight my screen turns blue
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Click to collapse
So Moto should make it even less glued for easy repair
Btw, you forgot the price
Zeljko1234 said:
So Moto should make it even less glued for easy repair
Btw, you forgot the price
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Click to collapse
175 Canadian labour free because I did the repair.
No moto shouldn't use any less glue, just don't drop your phone is my advise
flashallthetime said:
175 Canadian labour free because I did the repair.
No moto shouldn't use any less glue, just don't drop your phone is my advise
Click to expand...
Click to collapse
I don't think that anyone is planning to drop the phone. Except maybe Turbo 2/Force.
https://youtu.be/fTJOL5ikuZA
Ironically, mine got green lines literally sitting on the desk.
I can confirm my phone has the same problem near the top left corner. It is so disappointing to see such a bad build quality.
If you observe carefully just above volume up button screen is not even inside the aluminum frame there is slight gap. And if you apply little pressure screen goes down. Is this normal ?
raserdude said:
If you observe carefully just above volume up button screen is not even inside the aluminum frame there is slight gap. And if you apply little pressure screen goes down. Is this normal ?
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Click to collapse
Yes, normal. Maybe it's make easier to get the sceen away to replace the battery. Normally you can't see this. You must really look exactly
allrightlite said:
Yes, normal. Maybe it's make easier to get the sceen away to replace the battery. Normally you can't see this. You must really look exactly
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