Unusual problem (sort of restarting) on whyred - Xiaomi Redmi Note 5 Pro Questions & Answers

Hi,
I am new here, and before you judge me for posting this new thread, I want you to know, I really read A LOT of threads regarding bootloops problem.
But, mine is different.
So, I had LOS 15.1.x (cant remember exact version, at that time, i wasn't really paying attention) installed on my phone. Then, about a week ago I decided to upgrade it to latest LOS 17.1.x.
I flashed it with twrp, and all went well, it fully booted and I managed to fully setup my phone.
But the problem is, when the screen locks (or if I press the power button to lock it), a couple of seconds later phone reboots. Then it boots to Lineage and, again, if no activity, screen locks, and a couple of second later phone reboots. If i leave it, it just goes on and off forever (until battery dies). If i enter screen lock pin, I can normaly use my phone for hours.
It's just that it must not be locked.
Interesting, in twrp, this doesn't happen. I can lock the screen in twrp, and 5 minutes (or a day) later, it is still in twrp. But, than again, twrp is recovery, not full ROM.
So, i tried with different Lineage ROMs, no difference.
Then, I installed latest MIUI 9 (but still ARB3, because phone was ARB3), but, the same problem. Then, I installed MIUI11 (stable, global, ARB4) to update the firmware, and, again: Booted in Miui (let it encrypt my phone), can use the phone normally, as soon as i lock the screen (or leave it to lock itself) a couple of seconds later phone reboots.
I tried Lineage recovery, different twrp versions, Xiaomi recovery, flashed DM-verity zip, nothing helps.
Then, i managed to found one Lineage, it was 15.1.x (I am not at home right now, can tell you exact version as soon as I can), and the phone didn't reboot, BUT, wifi was not working (wifi works normally in LOS 17.x, MIUI 9 and 11), so I gave up.
Yesterday I installed latest LOS ROM, fully booted my phone, pressed power button a couple of times (to check if it is still alive, as it doesn't reboot instantly as the screen locks). Of course it rebooted, but i pressed volume UP and power button, to enter in twrp, where I copied log files to sd card.
In dmesg.log I noticed, it had some problem with i2c bus (as far as I know this is for communication between cpu and external sensors), but dont't know if it is related to my problem. As I am new here, I dont know if I am alowed to post attachments (dmesg.log, recovery.log)?
If this is a hardware problem, why can I use phone normally for hours (assuming i don't lock my screen)?
Also, if it was a hardware problem, why it normaly works in lineage 15.1.x (although, wifi doesn't work there)?
Did any of you had the same problem? I couldn't find any similar problem here, or anywhere else.
Any help would be much appreciated.

OK, here is kernel log. I powered on the device, let it boot to the latest Lineage OS (lineage-17.1-20210201), then entered pin number and waited. Screen turned off, and a couple of second later device restarted (showing "Mi" and at the bottom "unlocked"). Then I imediately pressed "power + volume UP" to boot into recevery, where I copied log file).
I noticed multiple i2c errors, but couldn't find where exactly device initiated reboot.

klepec said:
Hi,
I am new here, and before you judge me for posting this new thread, I want you to know, I really read A LOT of threads regarding bootloops problem.
But, mine is different.
So, I had LOS 15.1.x (cant remember exact version, at that time, i wasn't really paying attention) installed on my phone. Then, about a week ago I decided to upgrade it to latest LOS 17.1.x.
I flashed it with twrp, and all went well, it fully booted and I managed to fully setup my phone.
But the problem is, when the screen locks (or if I press the power button to lock it), a couple of seconds later phone reboots. Then it boots to Lineage and, again, if no activity, screen locks, and a couple of second later phone reboots. If i leave it, it just goes on and off forever (until battery dies). If i enter screen lock pin, I can normaly use my phone for hours.
It's just that it must not be locked.
Interesting, in twrp, this doesn't happen. I can lock the screen in twrp, and 5 minutes (or a day) later, it is still in twrp. But, than again, twrp is recovery, not full ROM.
So, i tried with different Lineage ROMs, no difference.
Then, I installed latest MIUI 9 (but still ARB3, because phone was ARB3), but, the same problem. Then, I installed MIUI11 (stable, global, ARB4) to update the firmware, and, again: Booted in Miui (let it encrypt my phone), can use the phone normally, as soon as i lock the screen (or leave it to lock itself) a couple of seconds later phone reboots.
I tried Lineage recovery, different twrp versions, Xiaomi recovery, flashed DM-verity zip, nothing helps.
Then, i managed to found one Lineage, it was 15.1.x (I am not at home right now, can tell you exact version as soon as I can), and the phone didn't reboot, BUT, wifi was not working (wifi works normally in LOS 17.x, MIUI 9 and 11), so I gave up.
Yesterday I installed latest LOS ROM, fully booted my phone, pressed power button a couple of times (to check if it is still alive, as it doesn't reboot instantly as the screen locks). Of course it rebooted, but i pressed volume UP and power button, to enter in twrp, where I copied log files to sd card.
In dmesg.log I noticed, it had some problem with i2c bus (as far as I know this is for communication between cpu and external sensors), but dont't know if it is related to my problem. As I am new here, I dont know if I am alowed to post attachments (dmesg.log, recovery.log)?
If this is a hardware problem, why can I use phone normally for hours (assuming i don't lock my screen)?
Also, if it was a hardware problem, why it normaly works in lineage 15.1.x (although, wifi doesn't work there)?
Did any of you had the same problem? I couldn't find any similar problem here, or anywhere else.
Any help would be much appreciated.
Click to expand...
Click to collapse
Did you do clean flash? Wipe data, cache, system, on internal storage android directory must be deleted?
What's your firmware? I guess old oreo and not new one - pie, it should be 11.0.3 or newer!
Update Firmware first using MI FLASH TOOL NOT FROM RECOVERY!!!
Than clean flash Official LOS 17.1 again.
If your WiFi won't work after that your persist partition is corrupted.
For extra info search xda forums.
Good luck and stay safe!

Which firmware should I use? I don't want to brick my phone, I am on ARB4 now, and as i was looking for firmware, it didn't specify if it is for ARB4 or ARB3 ...
Is this one ok?
Xiaomi Firmware Updater
The ultimate script that provides firmware packages for Xiaomi devices.
xiaomifirmwareupdater.com

klepec said:
Which firmware should I use? I don't want to brick my phone, I am on ARB4 now, and as i was looking for firmware, it didn't specify if it is for ARB4 or ARB3 ...
Is this one ok?
Xiaomi Firmware Updater
The ultimate script that provides firmware packages for Xiaomi devices.
xiaomifirmwareupdater.com
Click to expand...
Click to collapse
Yap all above 11.0.3 is ok..
Advice: don't rush! Read and take it slow. If you rush you'll probably mess it up... unlock your bootloader first, its easy to bring it back to life if you gonna mess up your phone.
For better overview watch how flash and what options to pick
Good luck and stay safe!

Related

[Q] Bricked my Find 7

Hello,
I have had my Find 7 for only 4 months and never had any problems with updating the rom. I am using CM 11 and I do have fastboot/recovery installed and a few recent backup images to choose from.
This morning I decided to flash update with the latest nightly of CM 11 and boom, phone went completely dead. I have been trying to fastboot it but that doesn't work. I connected it to USB and computer shows nothing (because it won't turn on).
If I press the power button, the phone vibrates once, but nothing at all shows up on the screen. If I keep pressing the power button it'll give pulses of single vibrations every 10 seconds or so.
I have gone through the forum but I can't find something that will help me because the phone is dead...
I can't believe a simple CM update would cause such a thing.. if anyone has any idea, please do help!
nkomp18 said:
Hello,
If I press the power button, the phone vibrates once, but nothing at all shows up on the screen. If I keep pressing the power button it'll give pulses of single vibrations every 10 seconds or so.
Click to expand...
Click to collapse
The single vibration with no screen normally means the batteries dead, and it's possible that it's not charging when hooked up to your computer, open it up, take the battery out for 15 seconds, put it back in, then plug it into the charger for an hour or so.
nkomp18 said:
Hello,
I have had my Find 7 for only 4 months and never had any problems with updating the rom. I am using CM 11 and I do have fastboot/recovery installed and a few recent backup images to choose from.
This morning I decided to flash update with the latest nightly of CM 11 and boom, phone went completely dead. I have been trying to fastboot it but that doesn't work. I connected it to USB and computer shows nothing (because it won't turn on).
If I press the power button, the phone vibrates once, but nothing at all shows up on the screen. If I keep pressing the power button it'll give pulses of single vibrations every 10 seconds or so.
I have gone through the forum but I can't find something that will help me because the phone is dead...
I can't believe a simple CM update would cause such a thing.. if anyone has any idea, please do help!
Click to expand...
Click to collapse
Are you sure the zip you downloaded is cm11? There was an issue with yesterday's first cm12 build that resulted in bricked devices.
The device can be recovered
A problem was identified in the find7 nightlies for the 14th and they were pulled; unfortunately you and possibly a few others already installed it.
The problem has been identified and a fix has been found:
http://www.oppoforums.com/threads/guide-how-to-recover-your-bricked-find-7-7a.23067/ provides a tool and instructions on how to return a bricked find7 to stock. The linked download includes the entire stock ColorOS rom, which isn't needed to fix this problem(and is over 1gb in download size!); an edited version can be found at https://mega.co.nz/#!SQNh2ShY!UlHUE8doEBCrcSvHzomU6z0S-7b9AfTuaP_CPYr9yfQ will fix the specific issue caused by this nightly without replacing the OS or wiping your data.
Use the unbrick_cm.zip with the instructions in the oppoforums post (I also had this problem but it wouldn't work on win7 but did on xp, so there may be some compatibility issues) and you should be good to go.
Going forward the builds off download.cyanogenmod.org will include the files flashed by this tool so this shouldn't happen again.
mikeioannina said:
A problem was identified in the find7 nightlies for the 14th and they were pulled; unfortunately you and possibly a few others already installed it.
The problem has been identified and a fix has been found:
http://www.oppoforums.com/threads/guide-how-to-recover-your-bricked-find-7-7a.23067/ provides a tool and instructions on how to return a bricked find7 to stock. The linked download includes the entire stock ColorOS rom, which isn't needed to fix this problem(and is over 1gb in download size!); an edited version can be found at https://mega.co.nz/#!SQNh2ShY!UlHUE8doEBCrcSvHzomU6z0S-7b9AfTuaP_CPYr9yfQ will fix the specific issue caused by this nightly without replacing the OS or wiping your data.
Use the unbrick_cm.zip with the instructions in the oppoforums post (I also had this problem but it wouldn't work on win7 but did on xp, so there may be some compatibility issues) and you should be good to go.
Going forward the builds off download.cyanogenmod.org will include the files flashed by this tool so this shouldn't happen again.
Click to expand...
Click to collapse
Hello and thanks for this.
I followed the guide and the phone came back to life! This is amazing, however, the problem I have now is that the phone shows the Cyanogenmod loading screen and it stays like that forever.
It showed the popup that it was configuring Apps and after that it appeared to be loading the main screen, but then quickly goes back to the cyanogenmod loading screen.
It has been over 5 minutes... that can't be normal, can it?? Is it a known issue after using the unbrick tool?
nkomp18 said:
Hello and thanks for this.
I followed the guide and the phone came back to life! This is amazing, however, the problem I have now is that the phone shows the Cyanogenmod loading screen and it stays like that forever.
It showed the popup that it was configuring Apps and after that it appeared to be loading the main screen, but then quickly goes back to the cyanogenmod loading screen.
It has been over 5 minutes... that can't be normal, can it?? Is it a known issue after using the unbrick tool?
Click to expand...
Click to collapse
Go to your custom recovery, wipe /data /cache /Dalvik and /system, then flash CM+GApps. If you used the tool in my thread, you'll have to boot into COS before flashing anything.
Now it's almost perfect,
The power button only works to lock the screen, not to turn it back on again.
As you can imagine, the phone is unusable if I can't wake it up from sleep.
I tried a lot of things. First of all it's not a hardware issue because the power button works flawlessly to lock the phone or to reboot. It only fails to wake the phone up, which sounds like a software issue.
I tried the option "double tap to wake" and that does nothing. The only thing that wakes the screen is connecting it to a USB.
Any ideas?
I noticed after I followed the instructions some things changed in my phone. The OPPO logo is different when the phone loads and fastboot graphic is different. Now I get Chinese characters whereas before I believe it was an android robot.
I suspect this is causing the power button errors. Any ideas how to put it back?

[Q] Phone turns off automatically

I run a rooted SG S3 on stock 4.1.1 with an old 3.0.56 kt747 kernel
Until recently, I've been running this set up for years without any problems.
I've also updated fairly recent CWM along with the latest SU.
As the title states, my phone has been turning off automatically. After weeks of troubleshooting, I noticed a pattern.
When I press the power button, there are three different scenarios that happen.
The phone goes to sleep normally
The phone goes to sleep and immediately wakes up to the lock screen
The phone displays the shut off menu
If scenario 1 occurs, everything is fine and runs perfectly for an indefinite amount of time until i attempt to put the phone to sleep again.
but, if scenario 2 or 3 occurs, the phone automatically shuts down abruptly, within 1-5 seconds.
This problem still occurs even when I boot into safe mode, and I have eliminated the SD card as a suspect. Furthermore, booting the phone up has become extremely difficult. The boot would sometimes crash after the samsung logo, after the splash screen, or during the boot animation. It takes somewhere around 3-5 tries to fully boot up the phone.
Booting into CWM recovery is still possible, but even that sometimes crashes mid-way. I've also noticed that at certain times, when I click the power button to select an action in CWM, it actually double clicks (thankfully CWM is tolerant to that) and cancels the action I was trying to do. I've done some googling and found that an over sensitive power button is a common occurrence in this model, and while that may explain why the 3 different power button scenarios occur, it still doesn't explain the crash.
Finally, I seemed to have remedied the automatic shut off problem several times by wiping cache from CWM. When I first started having these problems and began troubleshooting, wiping the cache eliminated the problem for about a week before the problem came back. When it did, I uninstalled some apps and re-wiped the cache which eliminated the problem again for several days. However, these periods become shorter and shorter, and now wiping cache does not seem to help at all. I've also tried wiping the delvik cache, but it didn't help.
I'm stumped right now. Any suggestions would be appreciated before I try some more large-scale attempts such as resetting my phone or taking it apart. Thanks everyone!
This definitely fits more in your large-scale attempts category, but it is what I'd try.
I'd grab the stock 4.1.1 firmware from sammobile.com and Odin back to stock. You're fortunate to be on the old firmware, so you can Odin back to stock. When Odin completes successfully, pull battery don't let the phone reboot normally (untick auto reboot in Odin). Boot straight into the stock recovery and do a full wipe. Then reboot your phone normally.
Doing this will correct any problems that exist with your internal storage to the extent possible. If you've still got problems after doing this, it is probably a hardware issue.
jason2678 said:
This definitely fits more in your large-scale attempts category, but it is what I'd try.
I'd grab the stock 4.1.1 firmware from sammobile.com and Odin back to stock. You're fortunate to be on the old firmware, so you can Odin back to stock. When Odin completes successfully, pull battery don't let the phone reboot normally (untick auto reboot in Odin). Boot straight into the stock recovery and do a full wipe. Then reboot your phone normally.
Doing this will correct any problems that exist with your internal storage to the extent possible. If you've still got problems after doing this, it is probably a hardware issue.
Click to expand...
Click to collapse
Yeah, that's part of the reason why i didn't want to upgrade the bootloader for the newer firmwares. I messed around with my phone this morning and its been avoiding the problem ever since. Not exactly sure what I did though lol. Thanks for the reply, I'll try it if the problem comes back over the next few days.
Your phone isn't "crashing," your power button is malfunctioning. The fix is pretty easy. You will need to open your phone up and scrape it off (the phone can be turned on without it). There are youtube videos that show how to remove it.

Flashed Firmware S-ON

After an entirely random error saying my phone is somehow Encrypted, I went ahead and did a factory reset which didn't help. The phone was still booting into the same screen asking me for a code to Decrypt the data. So after some "quick" reading on these forums I've decided to RUU to stock. But the file I've chosen, even though it matched my version it was a Firmware, while the phone was S-ON. The device had never been Rooted or tampered with previously.
So now the phone does not boot at all. I've tried every button combination, but nothing seems to work. If I plug in the phone to charge the orange light flashes, endlessly. Even after I've left the device to charge for 6hours, the orange light still flashes.
When I plug in the phone to my PC, all I get it seems is this new device: QHSUSB_BULK, which shows with an exclamation mark next to it. I've read similar threads for different phones where they've unbricked devices while they were in this mode, is that even possible? I can hear Windows recognizing a device was plugged in, and if I press Power+VolumeUP, it will disconnect the phone and reconnect it, at least based on the sounds Windows is playing. The screen is Black at all times.
How badly have I bricked this device and is there any hope to revive it? Thanks to everyone who chimes in on this.
arrayy said:
After an entirely random error saying my phone is somehow Encrypted, I went ahead and did a factory reset which didn't help. The phone was still booting into the same screen asking me for a code to Decrypt the data. So after some "quick" reading on these forums I've decided to RUU to stock. But the file I've chosen, even though it matched my version it was a Firmware, while the phone was S-ON.
Click to expand...
Click to collapse
Most likely it's a soft break. So you can fix it. First of all get yourself a working usb cable. Your's maybe broken.
Your phone's data partition had been encrypted. It never boots up completely without lux password. You could've format the data partition with a custom recovery such as TWRP. Instead you tried the reflash firmware but obviously it didn't finish and failed. All you need is reflash again but doing it correct way so it can finish. Your old data is gone atm. You will have factory reset phone at the end. Before giving you any instructions, you need to answer a few questions so anyone can help.
Have you ever updated your phone to marshmallow which is android 6? If no: You can recover it with voidzero's wonderful answer titled back to stock. Follow that exactly. If yes you can't flash old versions since they are using different bootloaders. Also you will have to reflash it manually. It's long and difficult for anyone who is new. If you don't know if it was updated. Just boot into bootloader then Fastboot mode, connect usb. Then use htc's Fastboot. Run htc_fastboot getvar all command. Paste output here.
Thanks for replying, risyasin.
Yes, I did update to Android 6. The problem is I'm not able to boot into the bootloader using the Power+VolumeUP keys, or any other combination.
Instead of flashing the RUU, or maybe turning to S-OFF(I still don't know if this would've made a difference), I flashed a firmware, one that matched my version. This is the exact filename: 0PKVIM[email protected]60201_20.05_018_F_release_479349_combined_signed
I've renamed it to 0PKVIMG.zip and booted using the Power+VolumeUP keys. For whatever reason, everything went OK, no errors whatsoever. In the end it told me to press Power to reboot the phone. I've pressed Power and nothing happened since.
If anyone can help me figure this out, I'd be forever grateful.
arrayy said:
Thanks for replying, risyasin.
Yes, I did update to Android 6. The problem is I'm not able to boot into the bootloader
Click to expand...
Click to collapse
That is a big problem. I assume you never tried to go S-OFF (which is dangereous). While phone was S-ON. You could always boot into bootloader. That's one of the purpose of staying S-ON.
Combination is Power + Volume down. But if your phone is up & somehow can not continue to boot. eg: stuck at reading system or kernel etc. You can do a hard reset which is pressing Volume up + volume down + power for at least 15 seconds. phone will shut down. then you can try bootlader combination. Make sure it's has power on with light at screen edges you must look at carefully. After trying this if you still can not see bootloader. That's a problem beyond my experiences, so I don't have any idea to fix it.
I have never tried the firmware you have used. Maybe that firmware is not usable, broken or even dangerous.
We need to confirm that here. if anyone else tried and brick their phone with that.

OP3 rebooting to blank screen (with white notification light)?

Hi all, my unlocked and rooted (for the purpose of titanium etc) 5 day old OP3, running latest stock Oxygen is rebooting itself several times a day, but not rebooting back into the OS. It shows a blank screen and the notification light is lit white.
To get back into the OS, I have to power it down and restart. Sometimes it doesnt make it past the boot animation. It freezes, and reboots (again, to a blank screen with white notification light).
I've spent a couple of hours this morning wiping it (all apart from internal storage), and re-flashing.
The problem then got worse, as when flashing the stock ROM from recovery, or side loading it, the phone would reboot when it got to 90%. Whether I use TWRP (3.0.3-0), or stock recovery, I encounter the same problem.
I tried flashing a slimmer ROM (AICP), which flashed successfully, but I'm still getting reboots to blank screen with white notification light.
Any ideas?
P.s. I took a nandroid backup before encountering any issues, however the phone reboots (to the same state) when about 50% through restoring it.
AWretchSavedByGrace said:
Hi all, my unlocked and rooted (for the purpose of titanium etc) 5 day old OP3, running latest stock Oxygen is rebooting itself several times a day, but not rebooting back into the OS. It shows a blank screen and the notification light is lit white.
To get back into the OS, I have to power it down and restart. Sometimes it doesnt make it past the boot animation. It freezes, and reboots (again, to a blank screen with white notification light).
I've spent a couple of hours this morning wiping it (all apart from internal storage), and re-flashing.
The problem then got worse, as when flashing the stock ROM from recovery, or side loading it, the phone would reboot when it got to 90%. Whether I use TWRP (3.0.3-0), or stock recovery, I encounter the same problem.
I tried flashing a slimmer ROM (AICP), which flashed successfully, but I'm still getting reboots to blank screen with white notification light.
Any ideas?
P.s. I took a nandroid backup before encountering any issues, however the phone reboots (to the same state) when about 50% through restoring it.
Click to expand...
Click to collapse
Same as myself normally while watching YouTube or downloading files is when it hapoens most,so I'm gonna do a factory reset in twrp and see if that helps,ill let you know
thelad said:
Same as myself normally while watching YouTube or downloading files is when it hapoens most,so I'm gonna do a factory reset in twrp and see if that helps,ill let you know
Click to expand...
Click to collapse
So done that and got one black screen and the white light,went to work had 3g/4g on all day didn't get one black screen,got home connected to wifi and I got a black screen,so something to the with wifi seems to cause it for me
Sounds like a hardware issue.
I'd get my device replaced ASAP.
Paradoxxx said:
Sounds like a hardware issue.
I'd get my device replaced ASAP.
Click to expand...
Click to collapse
I think I'll have to its pissing me off now,goes great for hour or two then I'll get this black screen 4 or 5 times in a row
I have the same issue.
I tried some ROMs (cm13, RR, OP3lite) and always the same.
I already contacted the support and they wiped my phone by taking a remote session through my computer.
I now have OOS 3.2.1 stock, not rooted.
I had a reboot since but I will let a few days to see if the issue is resolved
nono77240 said:
I have the same issue.
I tried some ROMs (cm13, RR, OP3lite) and always the same.
I already contacted the support and they wiped my phone by taking a remote session through my computer.
I now have OOS 3.2.1 stock, not rooted.
I had a reboot since but I will let a few days to see if the issue is resolved
Click to expand...
Click to collapse
How long after the wipe/back to stock did it happen? after a bit of Google search seems to be happening to few sd820 devices
I don't know how much time after, maybe 6 hours later or so...
I had a freeze yesterday evening and had to reboot my phone.
Everytime it freezes on reboot and I have to wait 3 to 4 tries before the phone really boot.
Try to flash stock rom with unbrick solution. If ir does not help, apply for RMA ticket
I created a RMA ticket this morning.
My phone will go to repair center
I raised an RMA request on July 19th, which was approved July 20th, yet I've still not received return mailing labels from Arvato.
Not even slightly impressed.
My situation
Hi there,
This morning I decided to relock my bootloader to give it a complete stock-Android feel to it. I had already unrooted my phone at this point. It was then when I thought it was a good idea, since I unrooted it, to delete the BetaSuperSU rar file as well as the TWRP folder from my phone files. I then opened a command prompt in the AndroidSKDSlim folder and typed: fastboot devices, fastboot oem lock
And then I went on my phone and clicked the power button to confirm the locking. Since then my phone has not booted up yet, and I get no vibration when I press the power button. No button seems to be responding, but the white LED light is permanently on. What should I do now? My computer doesn't recognise my phone either!
Breecko said:
Hi there,
This morning I decided to relock my bootloader to give it a complete stock-Android feel to it. I had already unrooted my phone at this point. It was then when I thought it was a good idea, since I unrooted it, to delete the BetaSuperSU rar file as well as the TWRP folder from my phone files. I then opened a command prompt in the AndroidSKDSlim folder and typed: fastboot devices, fastboot oem lock
And then I went on my phone and clicked the power button to confirm the locking. Since then my phone has not booted up yet, and I get no vibration when I press the power button. No button seems to be responding, but the white LED light is permanently on. What should I do now? My computer doesn't recognise my phone either!
Click to expand...
Click to collapse
Have you tried holding power and volume down for a few seconds without the cable plugged into the phone?
thelad said:
How long after the wipe/back to stock did it happen? after a bit of Google search seems to be happening to few sd820 devices
Click to expand...
Click to collapse
acmerw said:
Try to flash stock rom with unbrick solution. If ir does not help, apply for RMA ticket
Click to expand...
Click to collapse
AWretchSavedByGrace said:
I raised an RMA request on July 19th, which was approved July 20th, yet I've still not received return mailing labels from Arvato.
Not even slightly impressed.
Click to expand...
Click to collapse
I received a mail yesterday evening saying that they can't take my phone and I have to do a factory reset.
I replied to this mail saying that I did multiple factory resets and even do a remote session with a oneplus tech support.
They sent me a mail an hour after with a number and the process to send my phone.

ZE551ML fails to Boot

Hello, everyone!
The problem is that when booted, the phone only vibrates and turns off immediately. The screen never enables, LED for charging never enables. When connected to a charger, just vibrates. Tried to follow the steps here : installed the Soc driver, plugged the phone, tried to power it off - device manager recognized the phone for a couple of seconds and then it's gone.
Long story short: I tried to install official firmware upgrade using TWRP > Install > .zip. The installation was going on for a couple of minutes and then the screen blacked out. Since then, the phone does not boot.
So, I got bored of my Android 5 and decided to install a custom ROM, but I had to upgrade official firmware before that.
At first, I dove into how to install custom ROM tutorials, so I did the rooting first:
I downloaded a BootLoaderUnlocker program from the official Asus website and unlocked the BL. Then, I followed a tutorial for one-click-root, and succeded. Then I installed TWRP and flashed the Recovery to the latest available img for my phone and tried to install the Lineage OS 14.1 but got status 7 error, meaning something is incompatible.
This post states, that in order to install Lineage OS 14.1 I have to have a firmware at least MM 4.21.40.xx which is Android 6, so I went to the official Asus website and downloaded the Firmware upgrade. Since, I probably had the wrong BL at that point, I flashed the bootloader with TWRP for Z00A (Lollipop) 2.8.7.3 from here, which is the same website from which the post suggest to download a BL for MM (Android 6). I thought, since I currently have the Lolipop, should install the BL for that, just to be sure. Then I started the firmware upgrade, which rebooted the phone into the BL, I didn't think, and just pressed Normal Boot and the phone booted as usual in the old Android. Then I tried to initiate the instalation again but couldn't (it's supposed to auto-detect the file in the storage root), so I got an idea to just boot the Recovery, maybe it will continue. So, I did that, and the TWRP showed up (I forgot about it already and thought that the instalation would just continue), so I just pressed Install and chose the firmware upgrade zip manualy. The installation was going on for a couple of minutes and then the screen blacked out.
Since then, the phone does not boot. If I try to, it vibrates like it is going to boot, but then nothing happens (not even a logo).
I even tried to disconnect the battery: removed all the screws, removed the back panel and manually disconnected it. When I put it back the phone vibrated like it was going to boot, but nothing happened again.
P.S. I tried to boot into the Recovery, but that just does not work, and even did not work before the firmware upgrade (I googled, that I must press power and volume up and hold until the logo appears, but that doesn't happen).
upd: plugged into the charger, periodically shows the battery icon on the screen.
upd: I went to a service and the dude said I might have screwed up the `preLoader`, so some might say it's a disastah
https://forum.xda-developers.com/showthread.php?t=3452785
Sent from my ASUS_Z00AD using Tapatalk
Resolved
So, I went to a service and turns out I messed up the PreLoader, that boots the BootLoader. Sometimes this cannot be restored and costs a bunch of money to replace the memory block, but I got lucky and got the phone repaired.
P.S. Do not install official firmware with programs like TWRP, use only your manufacturer's SoftWare

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