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My phone's stuck on the firmware from April 1st (specifically LRX21V.WW-ASUS-Z00A-2.13.40.13_20150401_8390_user044030427_201501601090010000500001). I have the TW 4GB/32GB/1.8GHz version of the phone and I have not ever unlocked the bootloader or rooted.
I can check for a OTA but it doesn't come up with anything. I was told to download the firmware from ASUS's support site and flash it from there. I downloaded the WW zip (my phone is currently running the WW version) and made sure it was *-user.zip and put it in the Internal Storage but my phone doesn't detect it. I've rebooted, recopied it, tried with a different version of firmware (still newer than my version) and no matter what I do I don't get the notification to update. I've also since factory reset my phone, which hasn't helped.
ASUS told me to try downloading the WW_2.14.40.19 zip and trying to update with that, but I don't get the notification to update either. My friend who also has the same model as me has exactly the same problem and we both have Android OS swallowing up ~60% of the battery per charge by using up the CPU, which is very annoying.
I have exactly the same problem. I can't update my phone.
The systemupdate.apk also crashes at start.
mikbob said:
My phone's stuck on the firmware from April 1st (specifically LRX21V.WW-ASUS-Z00A-2.13.40.13_20150401_8390_user044030427_201501601090010000500001). I have the TW 4GB/32GB/1.8GHz version of the phone and I have not ever unlocked the bootloader or rooted.
I can check for a OTA but it doesn't come up with anything. I was told to download the firmware from ASUS's support site and flash it from there. I downloaded the WW zip (my phone is currently running the WW version) and made sure it was *-user.zip and put it in the Internal Storage but my phone doesn't detect it. I've rebooted, recopied it, tried with a different version of firmware (still newer than my version) and no matter what I do I don't get the notification to update. I've also since factory reset my phone, which hasn't helped.
ASUS told me to try downloading the WW_2.14.40.19 zip and trying to update with that, but I don't get the notification to update either. My friend who also has the same model as me has exactly the same problem and we both have Android OS swallowing up ~60% of the battery per charge by using up the CPU, which is very annoying.
Click to expand...
Click to collapse
I am having this issue as well. Anyone figure out how to fix it?
I think I fixed it.
First I flashed a pre-rooted ROM (Like in this tutorial: asus-zenfone.com/2015/04/asus-zenfone-2-pre-root-systemimg.html)
After that, my phone detected the update files.
I hope this will help
I have same problem
That most likely indicates that you have CN device with WW rom slapped on top of it. The only way for OTA is unlocked bootloader and TWRP install, or ADB sideload full update each time new firmware released. If you still can return the device - do it.
Try:
1. Copy the downloaded firmware file to MicroSD
2. Rename it to MOFD_SDUPDATE.zip
3. Go to recovery mode
And the file should be detected and the update process should start immediately.
Edit: Okay, looks like your guys got it fixed.
Edit2: And oh no, this was actually a one year old thread :-|
Thanks dude!
:good::good::good::good::good::good:
Hi All
Bought a Zenfone 2 (ZE551ML) from lightinthebox...came this week and it is full of either bloatware or malware as I can't use the phone with it popping up randomly with adverts and installing apps. I thought it would be pretty straightforward to update to another ROM. It is running Android 5.0
I've had nothing but problems with every step and method I have used. I've downloaded the stock rom from Asus (Android 6) and tried to install from SD card in Recovery I got 'only android 5.0(newer than 20160504 version) or android 6.1 (older version) can upgrade to this version'
I've tried over ADB and even then had issues with drivers (running windows 10). I've also tried the Asus Flash Tool but that didnt work.
Please please before I literally pop this phone in the bin, can someone provide a link to a working stock ROM that I can just install from the SD or whatever method that is known to work.....too many sites have shown various methods all of which haven't worked for me.
mdemetri2 said:
Hi All
Bought a Zenfone 2 (ZE551ML) from lightinthebox...came this week and it is full of either bloatware or malware as I can't use the phone with it popping up randomly with adverts and installing apps. I thought it would be pretty straightforward to update to another ROM. It is running Android 5.0
I've had nothing but problems with every step and method I have used. I've downloaded the stock rom from Asus (Android 6) and tried to install from SD card in Recovery I got 'only android 5.0(newer than 20160504 version) or android 6.1 (older version) can upgrade to this version'
I've tried over ADB and even then had issues with drivers (running windows 10). I've also tried the Asus Flash Tool but that didnt work.
Please please before I literally pop this phone in the bin, can someone provide a link to a working stock ROM that I can just install from the SD or whatever method that is known to work.....too many sites have shown various methods all of which haven't worked for me.
Click to expand...
Click to collapse
Do you have a working phone now ?
You can if you have above , disable WiFi , click app drawer, click on junk app ,and disable junk and it will uninstall it.
Firmware upgrade...
Put Asus firmware on SD ...WW-4.20 bla bla etc , .184 is a good one of LP ..
Make sure it ends in WW-4-20bla bla .184 (user.zip )and reboot phone
You also can change name of firmware to MOFD_SDUPATE , Put in adb fasboot folder and adb sideload..command is.....
adb sideload MOFD_SDUPDATE.zip
Did you try a factory reset in recovery mode rather than a factory reset from the rom?
mdemetri2 said:
I've had nothing but problems with every step and method I have used. I've downloaded the stock rom from Asus (Android 6) and tried to install from SD card in Recovery I got 'only android 5.0(newer than 20160504 version) or android 6.1 (older version) can upgrade to this version'
Click to expand...
Click to collapse
Update to 2.20.40.184 or newer before upgrading to MM.
Sent from my ASUS_Z00A using XDA Labs
my infinix note 4 was running on nougat (xos chameleon) and yesterday i received a software oreo update.. I updated and it said XOS Hummingbird. but the mobile was slower than usual hence i restarted it and thats it.. The mobile asked for pattern to start android and then stuck at logo XOS humming bird. I waited and waited with no luck.. then i did Factory Reset using bootloader (Pressing the Volume up key and Power up key and selected factory reset from the menu).
Now my mobile opens in oreo (XOS humming bird) and I cannot get past through after few steps of setting up. After connecting to WIFI, i get the option either "start as fresh device" or "copy data/app from other android or iphone or cloud". but both the option does not work. when i click start as fresh device, it does "Checking info" but return back to same option "data recovery". i can only go back to "hi there" not forward. same happens when we go to other one option as well.
after doing some browsing i now switched off my phone and waiting for 24 hours to complete hoping that i could set up. but my nightmare is that my phone didnt even ask any google user credentials or anything. it just stuck at data restore option...why?
is my mobile ok? why didnt it ask for owner google accnt info? should i change my google password now and wait for another 24 hours?
i m worried.. can someone help me plz.
I have exactly the same problem. Can one of the experts in the house ple ase respond/help?
dipinenwanne said:
I have exactly the same problem. Can one of the experts in the house ple ase respond/help?
Click to expand...
Click to collapse
i flashed with stock rom of nougat 7 again. now its working
Same issue
I have the same exsct issue. What rom build did you flash? I get the error 4032 DRAM failed. How to resolve that?
I think it is best to downgrade to Nougat.
Flash it using the stock rom from their website. infinixmobility-dot-com
you can look for the rom there and under the roms are the flashing tools and drivers.
Need some help with flashing
I downloaded the last published official nougat from their site. How to install it? I don't know much about flashing. Can I do install update from SD card? Please help me with this. How the hell we got Oreo update,if they haven't officially published it? What I did is just restarted my phone.
Infinix note 4 "hi there" problem
Dear all infinix user if u all r getting problem to start ur handset better u all contact service centre due to software curropt phone doesn't start even same problem I have face just few days ago
Pls how do I do that.. I m in United States.. I miss my note4 .. can u please email me on [email protected]
Have you found the solution
Hi brother, can you solved your problem, if yes please tell me the solution because I am in the same position where you were
My infinix note 4 is not started
Only "hi there, start" is shown in the display
Please let me know if you found the solution
Answer fast
We need your help. Does anyone got bug fixer update after the buggy Oreo Update?? Should I update my phone now to Oreo or should I wait a few weeks???:cyclops:
Update resumed
The update was taken back n after a month has again arrived with the stable version... Has any one tried it?.. .. The stable update was launched on may 28... Were yhe previous bugs fixed??
I have a Redmi Note 5, bought on UK Ebay in Summer 2018 with a Global MIUI 9. For over a week my phone informed me there was an update to MIUI 10. So today I decided to up it like I have done with previous MIUI 9 incremental updates.
My phone gave me an option to update and it downloaded the image and then asked to restart so I did like I have done in the past for v9 incremental updates.
It download the new ROM and I accepted the Restart Phone. After restarting I got a warning message at the bottom of the screen in red "This MIUI version can't be installed on this device" and the options are:
1. Reboot, which just brings me back to this same screen on startup.
2. Wipe Data. This goes through a wipe storage but it doesn't make any difference and just brings me back to the same screen after a restart.
3. Connect with MIAssistant. With MiPCSuite installed, it doesn't connect and just hangs.
Chatting to Mi Support, they tell me they don't recognise the phone even though I provided the IMEI number and the fact it is less than 1 year old. I bought it off Ebay new unused.
So now I have a bricked useless phone. Well done Xiaomi!
Any suggestion guys?
moby17 said:
So now I have a bricked useless phone. Well done Xiaomi!
Any suggestion guys?
Click to expand...
Click to collapse
Solution here
c.mi.com/thread-2251372-1-1.html
moby17 said:
I have a Redmi Note 5, bought on UK Ebay in Summer 2018 with a Global MIUI 9. For over a week my phone informed me there was an update to MIUI 10. So today I decided to up it like I have done with previous MIUI 9 incremental updates.
My phone gave me an option to update and it downloaded the image and then asked to restart so I did like I have done in the past for v9 incremental updates.
It download the new ROM and I accepted the Restart Phone. After restarting I got a warning message at the bottom of the screen in red "This MIUI version can't be installed on this device" and the options are:
1. Reboot, which just brings me back to this same screen on startup.
2. Wipe Data. This goes through a wipe storage but it doesn't make any difference and just brings me back to the same screen after a restart.
3. Connect with MIAssistant. With MiPCSuite installed, it doesn't connect and just hangs.
Chatting to Mi Support, they tell me they don't recognise the phone even though I provided the IMEI number and the fact it is less than 1 year old. I bought it off Ebay new unused.
So now I have a bricked useless phone. Well done Xiaomi!
Any suggestion guys?
Click to expand...
Click to collapse
Is it normal to just blame Xiaomi for all faults the user has done?
xell75 said:
Is it normal to just blame Xiaomi for all faults the user has done?
Click to expand...
Click to collapse
Kurumi best girl!
Hi everybody,
i have a new Mi A2 Lite. I purchased it from a private person, not a shop, but it was still in foil and opened by me. It works nicely, is fast, the phone feels fine, i like it. It has AndroidONE, Oreo, on it. If i search for updates, it tells me that it is up to date and there are no updates. The same for the security patches - they are from nov. 2018, which is nearly a year ago, but there are no updates either.
I wanted to install android 9, so i did lots of tricks and things like using a VPN to poland and resetting the phone and so on, but to no avail - there are no updates.
so...
(1) is there something that can be done wrong? why wouldnt the phone find updates?
(2) is there a way to flash the official OTA zip without unlocking? I do not want a special kernel or rom, i dont want to modyfy anything on the os, i just want the official, latest os on the phone
(3) Any other ideas?
Thanks in advance
damaltor said:
It has AndroidONE, Oreo, on it. If i search for updates, it tells me that it is up to date and there are no updates.
Click to expand...
Click to collapse
Hi!
Could you please share a screenshot showing your actual Android build number and kernel version? You might have a fake A2 lite (Redmi 6 Pro).
Edit: Don't flash anything before you're sure that your device is a geniue A2 lite, otherwise you will brick your device.
yep, i heard about that. unfortunately, i did flash it by now, but the flash worked perfectly. i unlocked the bootloader with fastboot, flashed the last fastboot package, and re-locked the bootloader. the device is now on android pie and it still works nicely. is there any way to find out if it is genuine after flashing?
So, now i can say the following:
- the deveice works still well with the flashed software.
- the device did just find and download the google security patches of sep 2019
- the imei of the device passes the xiaomi authentication test
so, i am somewhat sure that the device is an original.
still, i am interested why the device was stuck on the old version. maybe it could only handle incremental updates and the old incremental update was not available anymore?
Hi!
I have simmiliar issue. New, 100% original Mi A2 Lite. It downloaded 1GB update 8.0 to 8.1 (?), but no update for Android 9, and now it is stuck.
My screens:
ibb.co/SKjNJ6D
ibb.co/YR4793D
Regards!
Facing The same in my Mi A1
The same thing is happening with my Mi A1, I have Android 8.1 an I hadn't update to Android 9. Every day the notification for Android 9 would appear in my phone, saying that is available.
Today that update didn't show and when I checked for updates, it said I was already up to date.
Sorry for my English, I barely know it
Well i could probably Help you to flash your device but you should be sure that the device is not a fake, too. I cannot help you with that though. I will look in here tomorrow and give you a few hints to the flashing process.
So, the screenshots of the A2 Lite look pretty mich exactly like mine did. for me the only way was to reflash the device. if you are interested, i can tell you how, but there is a risk of bricking your device if it is a fake a2 lite. i cannot tell by your screenshots, maybe @thorin0815 can?
Otherwise, do you want to try it and risk ist?
edit: you can put in your imei here to check your phone, though i would not entirely trust it.
https://www.mi.com/global/shield#imei_en
*Deleted* *replay *
chriss7777 said:
Hi!
I have simmiliar issue. New, 100% original Mi A2 Lite. It downloaded 1GB update 8.0 to 8.1 (?), but no update for Android 9, and now it is stuck.
Click to expand...
Click to collapse
You're right, your device looks like a geniue A2 lite. We never had an update from 8.0 to 8.1, it was shipped with 8.1.
Maybe Xiaomi pulled the incremental (8.1->9.0) OTA updates from their servers.
The "safest" way to update would be to flash the latest available full firmware via Miflash tool.
well, thats what i did. fortunately there is no longer the need to wait for hours or days to unlock the bootloader, it works in an instant now even without registration.
thorin0815 said:
You're right, your device looks like a geniue A2 lite. We never had an update from 8.0 to 8.1, it was shipped with 8.1.
Maybe Xiaomi pulled the incremental (8.1->9.0) OTA updates from their servers.
The "safest" way to update would be to flash the latest available full firmware via Miflash tool.
Click to expand...
Click to collapse
I did not notice what update it was downloading. I unboxed it, then I connect to WiFi and it started downloading. Anyway it downloaded aprox. 1GB of data, then restart and update. And now it is stuck with 8.1. I thought it will be Android 9 after update with latest patches.
I validate IMEI's on site and it is valid, also it has all google logos, and so on.
Is there any comprehensive update manual for MiFlash for this model?
Well, Not that I know of one that is really complete and up to date. But here you are (own phone, own risk!). Back up your phone first!
Switch on your phone.
Go to settings, about phone.
Tap the build number multiple times until "you are a developer".
Open the developer options.
Switch on USB debugging.
Switch on "allow unlocking bootloader".
Leave settings.
Download this, and install it, answering yes to all three questions:
https://forum.xda-developers.com/showthread.php?t=2588979
Connect the phone and when asked, accept the adb debug question on your phone. Your computer is now allowed to debug your phone.
Also download your new os from here:
https://xiaomifirmwareupdater.com/miui/ (put your phone model in there and download the latest fastboot image)
Unpack it. Depending on your packing program you might have to unpack twice - you should have a few folders and files.
Download the mi flash tool here:
https://www.xiaomiflash.com/
Now you are ready. Take a deep breath. Make sure your phone is charged, 50% should be enough.
Disconnect and Switch off the phone. Hold volume down and power until a rabbit working on an Android robot is seen on the screen. Now reconnect the cable.
Open a command window on the computer by pressing windows+R and entering "cmd".
In that window, type "fastboot oem unlock" and press enter. You should get the answer "OKAY".
If your phone reboots now, hold volume down and power again until the rabbit is there again.
Start miflash. Show miflash the folder in which you unpacked the os files.
In the lower right select "clean and lock" and then press update, select your phone, and press flash.
Flashing now takes roundabout 5 minutes.
Afterwards your phone should reboot into Android 9. Your data will be gone (though my phone managed to keep a few of it's settings for some reason).
Good luck!
damaltor said:
Well, Not that I know of one that is really complete and up to date. But here you are (own phone, own risk!). Back up your phone first!
Afterwards your phone should reboot into Android 9. Your data will be gone (though my phone managed to keep a few of it's settings for some reason).
Good luck!
Click to expand...
Click to collapse
It works like a charm. Also now it is updating with new security patch. Thanks damaltor!
No problem, good to hear that it worked!