Can't get onto Google Pay - Moto G7 Power Guides, News, & Discussion

Hi, I want to use Google Pay and have downloaded the app - however although my bank supports Google Pay the app says "this feature is not supported by your banker this card yet". What feature are they talking about? All I want to do is to use my phone in shops where normally I would use my card. Any help most welcome! The card is registered with Google at the moment.

paypal perhaps?

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Google Wallet Question - Accessing Prepaid Funds

I haven't seen this addressed anywhere, and I searched!
How come when I log into wallet.google.com my prepaid card I have on the google wallet app doesn't appear? The only payment method I have is the card I use to purchase apps.
I don't bank with citibank so I can't have my card on the wallet app. but I cant access the funds I placed on the prepaid card from my computer or to purchase apps.
They have the same Google Wallet name and logo, but dont appear to be related.
I guess my complaint is if I put funds on the Google prepaid in the Google Wallet app, then later I come accross something I want to waste a few dollars on and it accepts Google checkout, why can't I access the funds I already budgeted for "play" ?
Anyone know why?
The balance in the Google Wallet app is only for usage as a PayPass card, it cannot be accessed online.

[Q] Bill my carrier account option removed in Android 4.2.2

Hey people,
since 4.2.2 I cannot use the "bill my carrier" option in the play store anymore. Up until now, I could select the "bill my o2 account" option (with O2-Germany) when making purchases in Google Play. If I now want to buy something, I get redirected to the page where one can add a credit card.
I think this must be Android-build-related, because my phone carrier most likely will not disable this option if it once was working.
Does anybody of you have experience with this? Or a way to add the payment method again? :fingers-crossed: Very annoying since very few people here have credit cards.
Still works for me on 4.2.2, maybe its your carrier causing the problem.
Sent from my Galaxy Nexus using xda premium
Ok, I just reselected my account in the settings of Play Store. Then I got the menu where I can add my phone number as payment method again. On my Google Wallet page in the browser I somehow now have the same payment method listed twice. So I created a new method and could not reuse the existing. Strange indeed...
Thanks for your answer though

Google Wallet Tap to Pay not working

Hi,
I tried to use Google Wallet Tap to Pay at a CVS store recently and nothing happened.
I had NFC enabled, and a Chase CC added to my Google Wallet account.
I am running stock KitKat 4.3.
When I added the CC to my account, the app never asked for setting up Tap to Pay
Can anyone please help.
Thanks,
Some places not ready.
Sent from my SGH-M919 using xda app-developers app
Do you see Tap and Pay with your credit card and the last four digits of it on the main screen?
If not are you running the latest version of GW? Are you rooted?
Contactless payment (tap and pay) does work for me at all of the local CVS's so I am thinking it's probably not them...
You might also try the ISIS app.
I finally got it to work. I could Tap to Pay but the operation failed cause Google is requiring my identity documents.
Still deciding whether to provide them or not.
Waiting for Paypal app to implement Tap and Pay

RPC:S-7:AEC-0

After having it for a day, my Pixel C is already getting replaced under warranty.
Whenever I try to make a purchase of a paid app on it, I just get an error message "Error retrieving information from server [RPC:S-7:AEC-0]". Purchases work fine on my Nexus6P so the issue seems specific to the tablet. Downloading updates, pre-purchased apps or new Free apps works fine, error only happens when trying to make a purchase.
Have tried all the troubleshooting steps I can find online, clearing data from Play Store and Google Framework Services, no effect. Have removed my Google account from the device, rebooted and then re-added the account, no effect. Done a complete factory reset but still the same issue when I go to the Play Store and try to make a purchase of any paid for app.
I had several payment methods on my account, one of which was expired, but I've removed that and still the same error. I've got over £11 of credit on my Google account anyway and was only trying to purchase something that costs less than £3, so payment cards shouldn't have come into it.
Contacted Google Support and they called me back, said they're going to send a link for me to order a brand new device and instructions on returning the old one.
On the one hand, it doesn't seem like something that would be caused by a hardware issue. But on the other hand, it doesn't seem like an account issue since it's specific to just this one device. Looking around it seems this is a relatively common error, but just removing and re-adding the Google Account should normally fix it.
I'm not running a custom ROM or anything, not even rooted, just running the tablet as it comes (with updates installed)
I've not had any issues like that on either of my Pixel Cs (replaced one under warranty due to the lockscreen pattern bug) so I'd imagine a replacement should sort your issue.
Very strange though... Fingers crossed it gets sorted for you.
Someone has mentioned to me that it could be an issue with the hardware storage of the root certificates that's the problem, which makes sense since the error occurs after the Permissions prompt, at the stage where the Play Store attempts to access the payment information on my account.
Received my replacement Pixel C and still got exactly the same issue.
Whenever I try to purchase an app that costs money, I get an error,
"Error while retrieving information from server.
[RPC:S-7:AEC-0 ELVS-P3QO-E625O]"
(Everything after the AEC-0 is different every time)
This is immediately after turning on the tablet for the very first time and going through the setup process.
Worried that something is wrong with my Google account and that I'm going to have exactly the same issue even if I return it and got a different tablet. But it still works fine on my 6P phone is the thing.
1. In our Android terminal, we go to the Settings
2. Then to Applications
3. Here locate the following FRAMEWORK OF GOOGLE SERVICES:
4. We select Google Services Framework, stop the service, and then delete the data.
5. Then, we locate the service also Google Play, and do the same operation, stop and delete data.
6. After doing this with the two services, reniciamos our Android terminal and will try to download an application from Google Play, we see that already operate normally. Disculpame by Google translation.
chinimen said:
1. In our Android terminal, we go to the Settings
2. Then to Applications
3. Here locate the following FRAMEWORK OF GOOGLE SERVICES:
4. We select Google Services Framework, stop the service, and then delete the data.
5. Then, we locate the service also Google Play, and do the same operation, stop and delete data.
6. After doing this with the two services, reniciamos our Android terminal and will try to download an application from Google Play, we see that already operate normally. Disculpame by Google translation.
Click to expand...
Click to collapse
Did all that on a call from a Google troubleshooter, but still the same error.
Definitely looking to be an issue with my account from some further testing though.
Just created a new account and added my card as a payment method. Tried to make a purchase and it goes through fine.
The only difference with my regular account and the new account is that my regular account has some Google Play Store credit on it from the Opinion Rewards app, and has a fair few devices registered against it.
I'm wondering if it's possible that my account just has 'too many' devices against it, but I can't see any way to actually remove an old device from my account (My old S3 phone seems to be on there 3 times and I now have two Pixel C tablets registered against it)
Removed the new account from the tablet and re-added my original account. If I go to the "My Account" section of the Play Store on the tablet, I get the same error message when it tries to retrieve/display my payment methods. But again, only with my primary account on a new device. My old devices that were already registered can do this no problem. So the issue seems to be that new devices aren't correctly registering against my account, or something along those lines.
https://security.google.com/settings/security/activity?pli=1
chinimen said:
https://security.google.com/settings/security/activity?pli=1
Click to expand...
Click to collapse
I can see my current devices on there, but not the older ones. But I can see the older ones on my Play Store devices list strangely enough.
The device I'm having trouble with is listed on there and doesn't state as having any problems.
I had another callback from Google and the issue is being escalated, so we'll see how it goes.
El goog don't advertise this, and might be reticent at first, but you can get them to delete all your devices (not the same as you account) from 'registered' and then you begin again. Usually you only have a number (4?) you may disconnect every year from the total of 10 (I think).
In your case, I've no doubt they'll do it.
Had this problem too on my Sony Android TV. In my case the problem was a voucher code (and trying to pay with it, paying normally worked fine), I've activated over the chromecast offers page. The google support wasn't able to delete it, but the unredeemable voucher disappeared after a few months.
Hm, will see if I can get Google to remove some devices from my account. There's 8 showing on there at the moment when I go to Settings on the Google Play Web store, 4 of which need to be removed (3 old phones and the first Pixel C tablet), though these don't appear in the Android Device Manager.
I'm also wondering if the issue lies with the Google Credit I have on my account, all of which was earned through the Opinion Rewards app. I'm tempted to try just spending all of it via another device to clear it from the account and see if that sorts things. Even if it doesn't it's only about £8 worth, and it's not like I paid anything for it.
Cracked it.
It was something weird with my account, but also something I could fix.
I downloaded the Firefox browser onto my Pixel C and accessed the Play Store webpage through there, going to the My Account section where my Payment Methods are listed. I noticed that there's a payment method for my mobile carrier that I set up on my old Sony Z2, but was also available on my Nexus 6P. I removed that payment method, then on the Pixel I cleared the Data/Cache for Google Play Framework and Google Play Store apps, then restarted. After that, my Pixel C Play Store app can now access my payment information and make purchases.
No idea if it was removing the carrier payment method that did it since that method was causing some kind of conflict on a non 3G tablet, or if it was accessing the Play Store via a third party browser app which kicked some kind of authentication into gear.
Either way, a very weird issue thankfully solved! I've responded to my Google Support ticket with the update as well, so hopefully they can become aware of a possible issue.

Question Google Pay - NFC not set !

Hello.
I have a problem with paying via google pay and NFC.
I was making a payment, attached a mobile phone to the payment terminal, and the NFC responded, but I was told that the payment had been declined.
Then I found out that NFC lists the card when activated that NFC is not set.
Where can the problem be?
Magisk safety net pass, google play certified.
Thanks.
turn on the nfc
not set
I have two cards which I purposely disable tap to pay from the bank a long time ago (when tap to pay was first just introduced), Google Pay won't even let me register the cards with NFC unless I call the banks (it'll only register the cards as a form of payment for the Play Store).
One card registers just fine because it has tap to pay enabled, but I've not tried contactless payments in stores yet.
Nemix77 said:
I have two cards which I purposely disable tap to pay from the bank a long time ago (when tap to pay was first just introduced), Google Pay won't even let me register the cards with NFC unless I call the banks (it'll only register the cards as a form of payment for the Play Store).
One card registers just fine because it has tap to pay enabled, but I've not tried contactless payments in stores yet.
Click to expand...
Click to collapse
Try plz, as said in other topic ;P I'll know if it's the rom or not hehe
Problem solved.
I deleted all the data in google applications like google pay, google play services, google services framework and now nfc payments work.
jkmaxfli said:
Problem solved.
I deleted all the data in google applications like google pay, google play services, google services framework and now nfc payments work.
Click to expand...
Click to collapse
I'll try that thx!
I tried after last xiaomi.eu weekly update and still not working for me ;s

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