Hi all,
I tried doing a search on this before posting this thread. No luck. I just got my TP2 on sunday. I let it charge and flashed HardSPL and a few roms. I noticed my phone would turn completely off when I open and close the screen. At first, I thought it was the display turning off to save power, but the phone is actually turning completely off and I need to hit the power button and boot it back up again. Is this a setting I need to change? Or could there be something wrong with my phone? I also tried going back to the stock rom to eliminate that as a cause and the same thing happens.
Any help is appreciated.
I have posted an almost similar question here with no reply.
http://forum.xda-developers.com/showthread.php?t=553378
Not sure what the problem is. In my case the solution is not to close the keyboard when OneNote Mobile is still open!
My colleague is having the same prob, from what he is experiencing, i would suggest a hardware fault, probably just a loose ribbon cable... but best send it back to HTC to avoid voiding your warranty
palatkik said:
I have posted an almost similar question here with no reply.
http://forum.xda-developers.com/showthread.php?t=553378
Not sure what the problem is. In my case the solution is not to close the keyboard when OneNote Mobile is still open!
Click to expand...
Click to collapse
I don't OneNote is my problem. Since I don't use it.
rosebud said:
My colleague is having the same prob, from what he is experiencing, i would suggest a hardware fault, probably just a loose ribbon cable... but best send it back to HTC to avoid voiding your warranty
Click to expand...
Click to collapse
I guess it's time to give TMO a call. Just need to flash everything back to stock.
Thanks for the suggestions guys. I was hoping to avoid having to send it back, but i might as well.
Albaholic said:
Hi all,
I tried doing a search on this before posting this thread. No luck. I just got my TP2 on sunday. I let it charge and flashed HardSPL and a few roms. I noticed my phone would turn completely off when I open and close the screen. At first, I thought it was the display turning off to save power, but the phone is actually turning completely off and I need to hit the power button and boot it back up again. Is this a setting I need to change? Or could there be something wrong with my phone? I also tried going back to the stock rom to eliminate that as a cause and the same thing happens.
Any help is appreciated.
Click to expand...
Click to collapse
Hi,
I had this issue to and send the phone in for repair. The said that it was a problem with the mainboard - replaced it and send it back. It now works perfect.
REMEMBER!!! If you want to send the TP2 in for repair you must reflash the SPL back to the original one, I think it is 0.79.0000 (see http://forum.xda-developers.com/showthread.php?t=550131 for how to restore to the original HardSPL)
discoverd the same issue, happened to me about a week ago for a few times, when i slide in/out the keyboard. It just habbend about 4 times, but didn't happend again since this time ... i will have a eye on it...
Same here. The screen turns off completely but the phone actually works and I can receive or place calls. Called the HTC support and they advised to try if a hard reset will fix it before sending the phone in. The tricky part here is that this issue can not be recreated easy in their service as it happens randomly with me (sometimes it works fine for days). I am still trying to find out what causes this issue on first place. I think it started right after I installed IGO 8 and changed some power settings in the ini file but it kept doing this after I removed it. I also tried to disable the light sensor (the one that turns the screen off when you place the handset to your ear during a call) because it looks exactly like this - screen turns off but the phone works. So, I will give it another week and I will try the hard reset.
What roms do you guys have this issue with? I am using the stock T-Mobile US with HardSPL.
wejergang said:
Hi,
I had this issue to and send the phone in for repair. The said that it was a problem with the mainboard - replaced it and send it back. It now works perfect.
REMEMBER!!! If you want to send the TP2 in for repair you must reflash the SPL back to the original one, I think it is 0.79.0000 (see http://forum.xda-developers.com/showthread.php?t=550131 for how to restore to the original HardSPL)
Click to expand...
Click to collapse
Did they replace the entire phone or just the mainboard?
ma6inista said:
Same here. The screen turns off completely but the phone actually works and I can receive or place calls. Called the HTC support and they advised to try if a hard reset will fix it before sending the phone in. The tricky part here is that this issue can not be recreated easy in their service as it happens randomly with me (sometimes it works fine for days). I am still trying to find out what causes this issue on first place. I think it started right after I installed IGO 8 and changed some power settings in the ini file but it kept doing this after I removed it. I also tried to disable the light sensor (the one that turns the screen off when you place the handset to your ear during a call) because it looks exactly like this - screen turns off but the phone works. So, I will give it another week and I will try the hard reset.
What roms do you guys have this issue with? I am using the stock T-Mobile US with HardSPL.
Click to expand...
Click to collapse
Did you ever resolve your issue? i ask because I am having he same problem on a Sprint Touch Pro 2
coppertop24 said:
Did you ever resolve your issue? i ask because I am having he same problem on a Sprint Touch Pro 2
Click to expand...
Click to collapse
Sorry, forgot to update this thread. I ended up getting a replacement from TMO. I am much happier now that my phone doesn't turn off whenever I close the screen. Get a replacement while you can and ask them nicely if they can overnight it to you. I did.
Actually, this was a software problem in my case - I did the hard reset 2 weeks ago and since then I have not experienced the issue. I am going to start installing my previous programs one by one to find out what caused the problem.
Same
I have the same problem,
The hard reset solve the problem?
please heeeeelp
Hey all!
I need to send back my MT3GS to T-Mo due to the screen not working right.
I managed to get the screen in the right position and hold it there while i was able to reload the factory ROM.
This there anything else I need to change on the phone or check before I send it back to T-Mo?
And has anyone every had the issue of the video going bad on there MT3GS or any other HTC slide? I had a Wing that this happened to 3 years ago but I thought it might have been just a bad phone...
Thanks,
B
http://forum.xda-developers.com/showthread.php?t=946435
All you need to do
Thanks!
I was actually looking for this post but I think I was half asleep and missed it..
Guys good evening.
Need some help as i opened the desire to replace the screen replaced put everything back and from then when you talk the other can barelly hear you.
It worked well for some days after i dont know what i ve done ( i think i press some force in case that something wasn't fitted good ) but now the problem came back again.
Do you have any idea what to look for? I am afraid that i will have to disassemble the phone without knowing what to search for . I suspect that some contacts somewhere losing connection.
Please any tip and advice is welcomed
Thanks
so i just replaced my samsung galaxy s4’s digitizer, the phone truns on, the screen works but will not let me unlock the phone, its clearly working thp since theres a clock displaying time thats accurate, showing me battery level and the date, but i cannot do anything from this point on, no unlock bar or anything, ive tried a hard and soft reset as well as sbf’ing it back to stock with the same issue arising, im about to buy a new motherboard for it soon unless someone knows how to fix these issues. Thanks for any help in advance, Ty w
Mods please move this to s4
Hello. I have a problem if anyone can help me? I was updating the phone but stopped because there was not enough battery(so battery finished), and since then it is not turned on. So it does not show anything, and when I want to charge the battery, no icons appear. Can you see the video?
Is there any solution to that? Thanks...
VIDEO: https://youtu.be/LsWRF0p1384
Mar1nc3 said:
Hello. I have a problem if anyone can help me? I was updating the phone but stopped because there was not enough battery(so battery finished), and since then it is not turned on. So it does not show anything, and when I want to charge the battery, no icons appear. Can you see the video?
Is there any solution to that? Thanks...
VIDEO: https://youtu.be/LsWRF0p1384
Click to expand...
Click to collapse
I'm sorry I haven't responded yet to your response after my post here, but your phone is probably hard bricked.
I may be wrong, and for your sake I hope someone else has a solution for you, but I think your M8 is dead now. Get a new phone or send it for repairs (it'll need a new motherboard)