Hello everyone! Hope you're doing ok!
As the title says, I updated to MIUI 12.5.3 Global stable rom (from OTA) and then I started having issues with the fingerprint sensor, only working half of the time. Then, suddenly, it stopped working completely. I've read online that it has happened to many people on many devices. The only answer I can find is to flash xiaomi.eu rom on my phone. Does anybody knows if installing xiaomi.eu would help? Does anybody have had this same issue before?
My phone is 3 months old, I always use a case and screen protector, and I haven't dropped it strong. (It fell off of my hands a couple times, 2 or 3, but without any major impact, had a very safe landing haha so I doubt the fingerprint sensor broke.)
I'm trying to find any kind of solution to this problem, as I always use the fingerprint sensor
Thanks in advance!
redbeans92 said:
Hello everyone! Hope you're doing ok!
As the title says, I updated to MIUI 12.5.3 Global stable rom (from OTA) and then I started having issues with the fingerprint sensor, only working half of the time. Then, suddenly, it stopped working completely. I've read online that it has happened to many people on many devices. The only answer I can find is to flash xiaomi.eu rom on my phone. Does anybody knows if installing xiaomi.eu would help? Does anybody have had this same issue before?
My phone is 3 months old, I always use a case and screen protector, and I haven't dropped it strong. (It fell off of my hands a couple times, 2 or 3, but without any major impact, had a very safe landing haha so I doubt the fingerprint sensor broke.)
I'm trying to find any kind of solution to this problem, as I always use the fingerprint sensor
Thanks in advance!
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Click to collapse
I'm having the same problem, any fix?
Same problem, any fix???
I have bad news. I managed to install xiaomu.eu, I'm on MIUI 12.5.5 and sadly, the issue was not fixed. I thought that installing the most recent version of xiaomi.eu would solve the problem, but no...
I don't know if going back to MIUI 12.0 would solve it, as the problem appeared when I upgraded it to 12.5.3, but I won't try it for now because i'm kinda tired of re-setting my phone and apps lol.
If someone downgrades to MIUI 12.0, global or eu rom, and it solves the problem, please let us know!
it won't be solved by changing ROMs as it's an hardware issue. Go to the service centre and get it replaced
HIRA123 said:
it won't be solved by changing ROMs as it's an hardware issue. Go to the service centre and get it replaced
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Click to collapse
The thing is I'm not so sure its a hardware issue. The problem started when I updated to MIUI 12.5.3 and the fingerprint stopped working, and more people have the same issue after updating too.
But as changing the rom didnt work, I can assume maybe, in my case, is a hardware issue... And I doubt it tho, because I haven't dropped my phone as hard for it to broke.. unless the sensor is so weak it breaks with a little drop
I had the same issue, unlocked bootloader, flashed crdroid, and fingerprint stopped working, thought it was due to custom rom, flashed OG MIUI Firmware locked bootloader and fingerprint still wasn't working, claimed my phones warranty and the service center told me that they'd have to replace the fingerprint and the problem maybe with the motherboard as well.
So it is an hardware problem? Seriously?
darkangel123 said:
So it is an hardware problem? Seriously?
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Yes, it's a hardware issue. Last week I brought my mi 11 lite to the service centre and they replaced the fingerprint module and it's working again
So why the fingerprint with the previous software still active?
Happened to me 2 days ago, phone was just 3 months old.
It's hardware issue,sensor on mine Mi 11 lite 5g died two months after I bought it.Flashing older roms won't help...In my country there is no way to raplace it so I've got other phone...
Im not use fingerprint use faceid
Related
Hi guys, since 01/01/2018 my device is lagging and freezing A LOT. It started suddenly. I was using it normally, then put it aside for like 20 minutes and when I pick it back it was extremely lag and freezing almost every second.
I was on latest Global Beta ROM from 7.12.14. Factory Reset through settings menu couldn't fix it. In fact, it only got worse. It spent a whole night just looping on the Mi logo. After hour, in the morning, I picked it and it was on that Language Setup screen. But totally freezed. I kept pressing my languague option and nothing happaned. After 6 ~ 8hs I finally managed to enter developers settings and activate USB Debbuging and OEM Unlock option.
After 3 days I managed to unlock my bootloader and tried to flash the same ROM again through Mi Flash. Device kept extremely lag and freezing. I already flash 3 different ROMs, Beta and Stable and nothing changes.
I flashed TWRP but even there the phone freezes. I couldn't even make a backup or flash a ROM. Then I flashed another ROM through Mi Flash and still nothing changes.
Right now I'm waiting for my device to unfroze and try to install TWRP once again.
I'm starting to think that maybe it's a hardware problem. I bought it through Gearbest. I'm almost giving up on trying to fix it myself and contacting Gearbest.
Anyone get any advice of what shoud I do? Or have any experience with Gearbest warranty?
I am sure there are so many other also experience this problem, including me. This really annoying. I am thinking to move back to Miui 8 to see if the problem still persist
What rom did you flash with MI Flash?
If i were you what i would do is the next. Flash the latest stable version for you MI 6 variant, relock bootloader and send it for warranty.
Those issues sound way too "extreme" for an stable rom even for a MIUI rom.
I had the same issue with my 5s. It was a hardware problem so you will probably want to exchange it.
I gave up. I've flashed a bunch of different MIUI ROMs through Mi Flash, both Chinese and Global, beta and stable and still nothing. It's a hardware issue.
I contacted Gearbest and they asked me to send the phone for them to repair. But I'm from Brazil and it would cost too much to send it to China. Also I would have to wait like 3 or more months to get it back and would have to pay import taxes again.
In my case it wouldn't be worth. So I ended up picking a 100 USD refund and will try to sell it with this defect here in my country.
I loved this device. Gonna miss it. I ordered a Moto Z2 Force locally. Hope its as good as Mi6.
VzQzZ said:
I gave up. I've flashed a bunch of different MIUI ROMs through Mi Flash, both Chinese and Global, beta and stable and still nothing. It's a hardware issue.
I contacted Gearbest and they asked me to send the phone for them to repair. But I'm from Brazil and it would cost too much to send it to China. Also I would have to wait like 3 or more months to get it back and would have to pay import taxes again.
In my case it wouldn't be worth. So I ended up picking a 100 USD refund and will try to sell it with this defect here in my country.
I loved this device. Gonna miss it. I ordered a Moto Z2 Force locally. Hope its as good as Mi6.
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Click to collapse
What a shame. I love this phone.
Did you try flashing the stable global?
I have the ceramic version - beautiful - then I used a silicon cleaner on it and it clogged my earpiece.
The phone is still perfect except...I can't hear ANYTHING! ?
AH.
kolembo said:
What a shame. I love this phone.
Did you try flashing the stable global?
I have the ceramic version - beautiful - then I used a silicon cleaner on it and it clogged my earpiece.
The phone is still perfect except...I can't hear ANYTHING! ?
AH.
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Click to collapse
Yes. As mentioned before, I've tried dozen of ROMs. Chinese and Global, Beta and Stable. No fix.
My Z2 Force arrived two days ago. Amazing device. It's bigger but has a better grip than Mi6. It's not as slippery. Battery is also quite good, even through it's only 2700mah. Mi6 is obviously better in this scenario, but Z2F isn't bad.
Overall it's feels faster and smoother than Mi6 due to it's stockish Android. I miss some features of Miui, but damn it's good to have a proper notification bar again.
I almost don't take pictures, but the rear camera seems a bit better. The front one is definitely better and even has a dedicated flash.
Hope to have better luck with this device.
What a shame! Even got back to MIUI8 does not fix it. Wtf Xiaomi has done with this model???
rossoneri0412 said:
What a shame! Even got back to MIUI8 does not fix it. Wtf Xiaomi has done with this model???
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Click to collapse
I'm almost sure it's a hardware problem. Maybe a defective lot. I've seen some people reporting the same issue since mine started happening.
Flash the latest stable ROM, relock bootloader and send it to warranty. It's the best thing to do.
mi6 freezing a lot (and how I fix it)
Hey!
My mi6 has a same problem. But I just buy the a good launcher like Nova launcher and a iconpack. So since this change there is no freezing at the moment.
Maybe your problem can be fix too. There is no cost to try;
I found your post when I was searching a solution for my case. For me just a little change and the device is fast again without freezing.
a thanks from another brazilian!
I am using lm-g710eaw plus variant in india.
Everything is working fine except fingerprint.
It works average 7 out of 10 times.
Behaving same when unlocking the phone and in apps.
Somethime after covering proximity senser phone recognizes the fingerprint. But not always.
Sometime fingerprint works after double tapping on locked screen. But not always
Is any body know where is the problem?
Will flashing custome rom work?
Running android 9
Software version v20f-ind-xx
hardware problem
maXDAmn said:
hardware problem
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Click to collapse
Its a manufacturing defect or any problem with fingerprint part
I had the same problem about 3 months ago... 2 weeks ago fingerprint scanner completly died. I send my phone for warranty repair, and there wasn't any problems with it, now everythink works great.
Hazard17 said:
I had the same problem about 3 months ago... 2 weeks ago fingerprint scanner completly died. I send my phone for warranty repair, and there wasn't any problems with it, now everythink works great.
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Click to collapse
My fingerprint was working fine. But started to give problem after software update. But after few days it started to work properly.
But now again it giving problem.
Have u got any info from service center where was the problem?
Hi guys. I bought Redmi Note 8 a month ago and I faced a boring problem. I can use the smartphone very well everyday but the smartphone reboot itself when not using. This happens only once every two days. I see that the issue don't effect using of phone but it's quite annoying. I think I can find solution in xda-developers. Can you help me about this problem?
MIUI Global 11.0.3.0 PCOMIXM
uenalkaraman said:
Hi guys. I bought Redmi Note 8 a month ago and I faced a boring problem. I can use the smartphone very well everyday but the smartphone reboot itself when not using. This happens only once every two days. I see that the issue don't effect using of phone but it's quite annoying. I think I can find solution in xda-developers. Can you help me about this problem?
MIUI Global 11.0.3.0 PCOMIXM
Click to expand...
Click to collapse
I bought this device for my wife and have the same problem.
Yesterday restarted one time, and today twice.
I did a factory reset but it didn't work.
Wow guys, never faced this and i'm using it for 2 weeks now.
Do you ever modified something system-side that could cause this? Thinkering with developer settings... removing some system app, anything else? It's really weird.
uenalkaraman said:
Hi guys. I bought Redmi Note 8 a month ago and I faced a boring problem. I can use the smartphone very well everyday but the smartphone reboot itself when not using. This happens only once every two days. I see that the issue don't effect using of phone but it's quite annoying. I think I can find solution in xda-developers. Can you help me about this problem?
MIUI Global 11.0.3.0 PCOMIXM
Click to expand...
Click to collapse
new update 11.0.4 released try updating
15-05-2020 no solution yet, hardware problem, try to exchange in the store you bought, I have 3 of these garbage that I bought online and I have no way to exchange
Can try this?
I know the post is old,
If you know how to uninstall system apps with ADB can test removing com.miui.msa.global (Main System Advertising: Advertising and data collect).
It's safe to remove, but need testing about the restart idle issue. I'm testing right now.
EDIT: Doesn't work. Phone restart after few days.
Someone please give me hope.
I've got this phone yesterday and it keeps turning itself off when locked. If my phone doesn't receive a "wake up signal" like a notificationn or isn't in charge it will turn off in around 5 minutes (measured with a clock). This is not a sudden shutdown or crash ,you can see the logo on the screen.
Neither safe boot nor factory reset solved the problem.
Returning it and buying it again at the same price is impossible now so i'm hoping for a fix before the return window ends.
Can Xiaomi fix my (and probably others) phone in less than a month or is better to throw the towel now and go for a full refund?
Oh.. Had a few unexpected shutdowns Yesterday.. and one today.. but it's Not reproduceable.
Have you tried to enable AOD? Maybe this is a workaround....
Yeah, even with AOD permanently on after around 5min the phone shuts off. I've also tried running the clock app in chrono mode in the background with no results.
Rightnow i'm trying to reinstall miui 12.0.2 cause i don't understand if this is an hardware problem or a software one.
Also we don't know how widespread this problem is, a lot of people are happy with their F£ but it's impossible not to notice a problem this serious
Just ordered the phone, will come in a week, what version of MIUI does it come with, Global stable or Global beta?
Bro try unlocking bootloader and installing xiaomi.eu
justboryata said:
Just ordered the phone, will come in a week, what version of MIUI does it come with, Global stable or Global beta?
Click to expand...
Click to collapse
Global stable
ApexPrime said:
Bro try unlocking bootloader and installing xiaomi.eu
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Click to collapse
i need my warranty to return the phone if the problem isn't solved and this is my second day using android so i don't have the confidence to do it
GranoTurc00 said:
i need my warranty to return the phone if the problem isn't solved and this is my second day using android so i don't have the confidence to do it
Click to expand...
Click to collapse
Are you using dual apps?
GranoTurc00 said:
Global stable
Click to expand...
Click to collapse
Xiaomi.EU on 12.6 is released with the gesture fixes as a fastboot ROM. You can give it a try.
ApexPrime said:
Are you using dual apps?
Click to expand...
Click to collapse
never tried
GranoTurc00 said:
Someone please give me hope.
I've got this phone yesterday and it keeps turning itself off when locked. If my phone doesn't receive a "wake up signal" like a notificationn or isn't in charge it will turn off in around 5 minutes (measured with a clock). This is not a sudden shutdown or crash ,you can see the logo on the screen.
Neither safe boot nor factory reset solved the problem.
Returning it and buying it again at the same price is impossible now so i'm hoping for a fix before the return window ends.
Can Xiaomi fix my (and probably others) phone in less than a month or is better to throw the towel now and go for a full refund?
Click to expand...
Click to collapse
I have the same problem. Got it yesterday, went to sleep and in the morning the phone was rebooted/crashed.
Had to put in Sim pin and Device pin again just like after a reboot.
I hope this gets fixed soon.
Same problem here, I have the f3 for ten days with MIUI Global 12.0.4 (Italian Country), several reboots (four) almost always at night under charge, but once even during the day in front of my eyes, another time I have found the smartphone completely turned off, at this point I don't know whether to ask for a refund because I don't know if it's a SW or HW problem
There are several users who are reporting this problem
Hmmm i think the update from yesterday solved the problem for me.
I didn´t have a reboot this night.
Edit: Had another reboot this night, so update didn´t help.
UPDATE: i've updated the phone to 12.0.4 and the problem still remains. i will ship it back to Amazon in a few days. Also the problem got even worse ( before update): it's the second time i've found the phone with 0 charge after one of those shutdowns. The "when isn't in charge" part of the OP is also wrong, in the last days the phone switched of even while charging
Had a reboot this night on 12.0.4
Before putting it definetly inside the box after factory reset i've tried to start the phone again and then lock the screen at the welcome page. After 10 mins i've found it turned off
Same problem for me. I wonder, does it also happen on xiaomi.eu rom? Hope its not a hardware fault.
Lownita said:
Same problem for me. I wonder, does it also happen on xiaomi.eu rom? Hope its not a hardware fault.
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Click to collapse
Pretty sure it´s just a software Problem. During my search for a solution i found out, the Poco x3 had the same problem.
xxxrekt said:
Pretty sure it´s just a software Problem. During my search for a solution i found out, the Poco x3 had the same problem.
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Click to collapse
That can't be, if it was a software problem all of us on MIUI will have the same experience. I think mine is a hardware problem cause is worse than anyone here. Also a lot of people do not have any problems so maybe is a QC issue on some component like the power management chip
I dont have any shutdowns or reboots at night, but i use an old charger with 800mA.
My Shutdowns come If i disable AOD.
Please help me to solve this issue.
Try this step again, Go to Settings > About Phone > All specs, tap kernel version many times, test fingerprint sensor. Visit the service center if the test fails or install android 11 new version.
I'm sure this is a software problem. I've never been this careful with a phone in my life and I also have the same problem. Unless the update somehow tucked with the motherboard idk. But my best option is to wait for another update to roll out
Dondiriraa said:
I'm sure this is a software problem. I've never been this careful with a phone in my life and I also have the same problem. Unless the update somehow tucked with the motherboard idk. But my best option is to wait for another update to roll out
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Click to collapse
I bought this phone and after some months i faced this stupid issue too. I've been very careful but had to send the phone to a service center. They said that they changed the fingerptint sensor. Since then no more fingerprint issues...
Same thing with me, it was hardware. After only 6 months of use, I had to send it to a repair service under warranty. So far I had no issues with the sensor.
same here, fingerprint sensor is missing from menus. I will send it to a repair service.
Well it seems the only solution is to send to repair and i think warranty will cover that.. Seems like factory problem :/
But I don't care anymore, since if i send it, it would take maybe 1-2 months, so during that period i would be without phone..
Possible fingerprint sensor flex cable damage. Try restarting your phone while gently pressing around finger print sensor.
this is not a software issiue i have the same issiue and i changed the sensor 7 months later it still works great
I was also careful with my phone and after 3 months of buying it, the fingerprint unlock option disappeared. I couldn't find any solution and tried everything I could. In the end, I took it to a repair shop and they told me that the cable connecting the fingerprint sensor to the motherboard was damaged. They said it was due to a design flaw by Xiaomi. I would recommend you doing the same thing if the rest of things dont work.
The same problem started for me. I had used it very carefully until this time. As you mentioned, it seems to be a chronic problem. When I did some research, many people mentioned that it was fixed with a software update. My sensor disappeared a few days after the last security patch. It could be a coincidence, of course. For now, I am waiting for the upcoming MIUI 14 update instead of sending it to any service. I hope it solves the problem or I will probably send it to the service.
mtastepe said:
The same problem started for me. I had used it very carefully until this time. As you mentioned, it seems to be a chronic problem. When I did some research, many people mentioned that it was fixed with a software update. My sensor disappeared a few days after the last security patch. It could be a coincidence, of course. For now, I am waiting for the upcoming MIUI 14 update instead of sending it to any service. I hope it solves the problem or I will probably send it to the service.
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Click to collapse
Unfortunaly its hardware problem bro. Button needs replacement , and there is no guarantee how much time will work even replaced. I hate to send to official repair shop, as it will takes weeks, and i have no spare phone. So i just use double tap to turn on the screen aswell to turn off the screen on display
..