Develop Bugs

Push Notifications

Hello
I have massive problems with push Gmail messages or Whatsapp . These come only if I make the display on .
These issues are also discussed in OnePlus forum .
https://forums.oneplus.net/threads/push-notification-issues.451149/
You have this problem or not there solutions ?

Yup, I have the same problem and trust me, thousands of other people seem to have them as well even on other phones. What I found out so far is that it's a feature of Doze in Marshmallow that's supposed to save battery.
People on here and OnePlus forums have recommended to me to either set notification priority of apps you have problems with to TREAT AS PRIORITY in App Notifications in Settings.
Other thing that was recommended was going into battery, select BATTERY OPTIMIZATION from the drop down menu, select ALL APPS and disable battery optimization for apps you want to get notifications from instantly when get pushed to you.
Now, that's all nice and dandy but, for me at least, neither of these options work. And a lot of apps are impacted, not just Gmail/Inbox/WhatsApp/Twitter/Flashscore etc...
Any insights and fixes would be appreciated because it's really annoying. I get emails from work that are sometimes quite urgent and if my phone is in "Doze Mode", I don't get notified which kinda destroys the whole purpose of push notifications in the first place.

Exactly the same problem here as described above by Donjuan89, tried the same solutions, even installed the PNF app but that also does not work.
This is very annoying to say the least, plus other bugs like no ringtone, the memory issue, the fact that Dashcharge is closed source, sources released but no stock recovery, the phone is quite a disappointment.
It shows that they didn't even do basic testing.

Seems not being a OnePlus problem...same issues on my Galaxy S6 edge...

disable dozemode then test greenify https://play.google.com/store/apps/details?id=com.oasisfeng.greenify&hl=de

Try "Push Notification Fixer" root app from PlayStore.

I had the same issue, only with GMail (WhatsApp has been fixed in the meantime I think).
I am on Oxygen 3.2.4, I set Gmail notifications "TREAT AS PRIORITY", it seems working!
Does it work for you on latest OS release?

Doze issues

well, first of all, I must admit that owning OP3 is one great experience. hardware is great and software feels so complete, that I have almost no need to root and/or install custom ROM. that being said, I'm still running stock OOS 3.1.2, as I can wait for better RAM handling and changing color balance slider to right-most position worked good enough for me regarding color balance.
but, I have a little issue with Doze:
I regularly have missed notifications, and some of them should really be high-priority and go through even in Doze.
basic example would be Viber call coming in. I could understand that Viber message is not reported immediately, but call should wake up device for sure.
I have used couple of other devices with Marshmallow before (Samsung with CM13 and Moto G3 with stock ROM), and neither of them had any issues with missed Viber calls nor messages.
now I put my phone on a table once I enter the office, or I just leave it once I'm at home, and I can be sure I'll have couple of missed Viber calls when I pick it up couple of hours later. that's not meant to be like that!
I know that I can exclude Viber from "Battery optimization", but I would not like to let Viber be completely and always active - I need just high-prio notifications.
also, I did not have to make any manual exceptions on CM13 and Motorola.
so, anyone else experiencing similar missed important notifications?
how did you handle this issue?
will some of upcoming OOS updates (3.1.3 or 3.1.4) address this issue?
thx.

Its a known issue with Oneplus 3 / Oxygen OS. There is a big thread @ https://forums.oneplus.net/threads/push-notification-issues.451149
You can disable Doze with this adb command to get your push notifications working . It won't survive a reboot, hence the command needs to be issued after every reboot.
"adb shell dumpsys deviceidle disable"

thx.
it seems like a big mess out there...

Is there an official response from oneplus regarding this issue? Currently on OP2, thinking about upgrading but this sounds pretty bad.
Sent from my ONE A2003 using XDA-Developers mobile app

Hello together,
I have problems with this issue and would like to know if this problem is also in the cynogenMod roms (or other) "included"?
I am new to android after 6 years ios and so sorry for my question. I could not find the answer and the thread mentiond above is 33 pages....
so I have not read everything. but they know that there is an issue. But Samsung an other devices seem also to be affected
Thanks again.
Kind regards, Drazen

tnttrx said:
well, first of all, I must admit that owning OP3 is one great experience. hardware is great and software feels so complete, that I have almost no need to root and/or install custom ROM. that being said, I'm still running stock OOS 3.1.2, as I can wait for better RAM handling and changing color balance slider to right-most position worked good enough for me regarding color balance.
but, I have a little issue with Doze:
I regularly have missed notifications, and some of them should really be high-priority and go through even in Doze.
basic example would be Viber call coming in. I could understand that Viber message is not reported immediately, but call should wake up device for sure.
I have used couple of other devices with Marshmallow before (Samsung with CM13 and Moto G3 with stock ROM), and neither of them had any issues with missed Viber calls nor messages.
now I put my phone on a table once I enter the office, or I just leave it once I'm at home, and I can be sure I'll have couple of missed Viber calls when I pick it up couple of hours later. that's not meant to be like that!
I know that I can exclude Viber from "Battery optimization", but I would not like to let Viber be completely and always active - I need just high-prio notifications.
also, I did not have to make any manual exceptions on CM13 and Motorola.
so, anyone else experiencing similar missed important notifications?
how did you handle this issue?
will some of upcoming OOS updates (3.1.3 or 3.1.4) address this issue?
thx.
Click to expand...
Click to collapse
I just installed OxygenOS 3.2.0.
It says in the description "Fixes some notification issues" and it seems to work now properly (at least for WhatsApp).

judging by this post:
https://forums.oneplus.net/threads/push-notification-issues.451149
whatsapp seems to be the only app which doesn't have issues with doze

tnttrx said:
judging by this post:
https://forums.oneplus.net/threads/push-notification-issues.451149
whatsapp seems to be the only app which doesn't have issues with doze
Click to expand...
Click to collapse
WhatsApp definitely had issues before the update. Some notifications came 10-15 minutes late. Now it seems to be working fine.

On OOS 3.1.3 I was experiencing delayed gmail notifications. Tried to change battery settings to exclude gmail from dozing without any success.
But then I cleared data for gmail (settings > apps > gmail > storage > clear data), forcing it to setup from scratch. And voilá, since then I am always getting my gmail notifications on time!
Just upgraded to OOS 3.2.0 and my gmail notifications still work as expected. I don't use Viber or WhatsApp, so I can't tell if clearing data would do the trick for them too.

when you cleared data for gmail and it started working correctly, did you leave it excluded from "battery optimization", or it worked anyways?

tnttrx said:
when you cleared data for gmail and it started working correctly, did you leave it excluded from "battery optimization", or it worked anyways?
Click to expand...
Click to collapse
It is not excluded from battery optimization, i.e. it work like it should: gmail sleeps in doze, but notifications are not delayed!

ptblad said:
It is not excluded from battery optimization, i.e. it work like it should: gmail sleeps in doze, but notifications are not delayed!
Click to expand...
Click to collapse
Unfortunately my gmail notifs stopped. Let the phone lay still and flat on desk for a while and sent a mail from my desktop. No notification on phone until I turn on the screen. :crying:
Tried to clear data again, but this didn't help.

Go to settings - battery. Tap the hamburger menu. Select battery optimization. Check if WhatsApp is mentioned in the list of NOT optimized apps. If it is not, add it together with any other app you wish to continue running during doze.
Sent from my Nexus 7 using XDA Premium HD app

ptblad said:
Unfortunately my gmail notifs stopped. Let the phone lay still and flat on desk for a while and sent a mail from my desktop. No notification on phone until I turn on the screen. :crying:
Tried to clear data again, but this didn't help.
Click to expand...
Click to collapse
well, the test needs to be done just as you said. maybe some people are testing without giving the phone enough screen-off time. I will try and see what happens, since I am facing this issue both pre and after last update
EDIT cant find the option to clear data in Settings / Apps / Gmail

Any update on this issue from oneplus

It seems that Viber has some issues with Doze and GCM:
https://developer.android.com/training/monitoring-device-state/doze-standby.html#using_gcm
I am communicating with Viber about this issue via Service Ticket right now.
Unfortunately, they are still asking me to try this or that setting on my phone, and none of those settings are Doze-related.

tnttrx said:
It seems that Viber has some issues with Doze and GCM:
https://developer.android.com/training/monitoring-device-state/doze-standby.html#using_gcm
I am communicating with Viber about this issue via Service Ticket right now.
Unfortunately, they are still asking me to try this or that setting on my phone, and none of those settings are Doze-related.
Click to expand...
Click to collapse
I don't have issue with viber. Go to battery optimisation and remove viber from the list .
Sent from my ONEPLUS A3003 using XDA-Developers mobile app

that's exactly what's not acceptable, as it should use GCM high-priority messages:
https://developer.android.com/training/monitoring-device-state/doze-standby.html#whitelisting-cases
Viber should fix it and use GCM high-priority messages instead of dirty hacks to avoid Doze

Disable Doze
You can try to disable doze with the app called "Disable Doze" :good: in the Play Store, which prevents doze completely without root. I had problems with mail notifications which could not be solved by disabling battery optimizations. With the app it is solved now!

No need for this. On 3.2.6 you can turn off doze in the settings.

Delayed Notifications In Android P

First off, I disabled adaptive battery in Android P. Ever since the upgrade from 8 to 9, I noticed that notifications are right around 5 minutes late. I have a couple time-sensitive apps that I need notifications right away. Gmail and another app for my home automation. In Android 8, the were flawless. However, ever since going to 9, not so much.
I also noticed that when I delete messages in the gmail app for gmail and an IMAP email server I have it does nothing with the messages on the server. I login to webmail from a computer and the messages are still in the Inbox.
Anyone have any ideas? I am going to try a wipe again to see if it resolves the issues, but I am out of ideas. I had the above issues in Android 9 beta as well. I would downgrade and it fixed them.

I have the same thing and it turns out it is a common issue with Pie. I have not found a solution yet. I have read all kinds of things people have tried and nothing seems to help. Sorry that I can't be more positive. Hopefully Google will figure something out and fix in an update.
Here is a two page post I started about the issue but there are also many others online describing the same thing:
https://forums.androidcentral.com/android-pie/904647-notifications-delayed-stopped.html

My thought is that the delayed notifications are due to Android Pies implementation of adaptive battery. Maybe try excluding the apps you want to receive notifications from in a timely manner?
Sent from my Pixel 2 XL using XDA Labs

You don't happen to have data saver in the quick tiles turned on by accident do you? That does prevent notifications from getting pushed. Both my parents had this on and a bunch of notifications came through after turning it off. I made sure to remove it from even being an available option.
Sent from my Pixel 2 XL using Tapatalk

been fighting with this issue as well, but it only seems to be gmail, and a couple other apps, my sms notifications seem to come through fine, at least as far as I can tell. I've turned off adaptive battery etc, nothing seems to make a difference. sometimes i can turn my screen on and all the notifications will come flooding in, other times they come through 10ish min later.

yes i have also these issue
and i opened thread on these https://forum.xda-developers.com/pixel-2-xl/help/gmail-sync-problems-pie-t3839357
also i tried many apps, but instead of gmail but yet i didn't find any solution

Triscuit said:
My thought is that the delayed notifications are due to Android Pies implementation of adaptive battery. Maybe try excluding the apps you want to receive notifications from in a timely manner?
Sent from my Pixel 2 XL using XDA Labs
Click to expand...
Click to collapse
Thanks for the suggestion but that is one of the first things I tried. No difference.
EeZeEpEe said:
You don't happen to have data saver in the quick tiles turned on by accident do you? That does prevent notifications from getting pushed.
Sent from my Pixel 2 XL using Tapatalk
Click to expand...
Click to collapse
Made sure it was off early on. No change.
The best way to describe my issue is that once the screen times out and has been off for at least about 5 minutes, notification sounds are delayed. It is sort of like the phone goes into a deeper sleep or something and then the problem arises. As soon as I use my fingerprint to wake the phone, all notifications blast through.
The delay can vary. Sometimes it is only 15 minutes or so, but often it is much longer. It is almost like once in a while an app wants to call home or something and to do so wakes up the phone just enough to allow some notifications through.
There also seem to be some issues with individual apps and notifications that may be fixed when a developer updates their app for Pie. For example, most apps notify immediately when the screen is on or within that first 5 minutes or so after the screen goes off. But since installing Pie, Kuna always has a delay of 5 to 10 minutes before notifying. Kuna does this 100% of the time. In fact if I have the phone awake, looking at the screen when walking out the front door, when the motion sensor is triggered, immediately there is a notification icon. But the sound notification is always delayed. This seems like an issue with Kuna and they are well know for being very slow with updates and fixes but eventually they do fix things. But the notification sound delays described in this thread do indeed seem like a system issue with Pie. Hopefully enough people will have the issue that Google will figure it out and fix.

I am having same issues after updating to Android P. At first, notifications came late about 5 min, but then they started to vary some coming in 15-30 minutes later. Can't figure out what is causing the time difference but either way I can't find a fix. I spoke with Google support and they had no fix as well.

sammys8 said:
I spoke with Google support and they had no fix as well.
Click to expand...
Click to collapse
Did Google give you any indication they were aware of the issue and trying to fix?

Will_T said:
Did Google give you any indication they were aware of the issue and trying to fix?
Click to expand...
Click to collapse
Nope, they didn't mention anything about existing issues or being aware of the issue.

Any one found any solutions or fixes? I feel like my notifications are becoming even more delayed now and have also realized I'm not getting a lot of various notifications at all (through many different apps).

I am guessing you all are aware of this, and have tried, however I just found this recently and thought I would share for anyone that doesn't know.... Settings > Apps and Notifications > Advanced > Special App Access ..... Lots of options here with one of them being battery optimization for individual apps. After I upgraded to P, hardly any of my frequently used apps were given full battery use. Haven't played with all the other options there, however just granting apps full battery seemed to help me out.

3yoders said:
I am guessing you all are aware of this, and have tried, however I just found this recently and thought I would share for anyone that doesn't know.... Settings > Apps and Notifications > Advanced > Special App Access ..... Lots of options here with one of them being battery optimization for individual apps. After I upgraded to P, hardly any of my frequently used apps were given full battery use. Haven't played with all the other options there, however just granting apps full battery seemed to help me out.
Click to expand...
Click to collapse
Just updated some settings, now we wait and see if these buried settings fix my delays.. here's to hoping! :good:

3yoders said:
I am guessing you all are aware of this, and have tried, however I just found this recently and thought I would share for anyone that doesn't know.... Settings > Apps and Notifications > Advanced > Special App Access ..... Lots of options here with one of them being battery optimization for individual apps. After I upgraded to P, hardly any of my frequently used apps were given full battery use. Haven't played with all the other options there, however just granting apps full battery seemed to help me out.
Click to expand...
Click to collapse
One of the first things I tried was giving full useage, (no battery optimization) for all apps that I want notifications from. Did not help. Many other apps are still being optimized. I thought I had previously found a way to turn off all battery optimization but because I do have many apps in that list that are being optimized, I obviously did not. Right now I can't find a global setting to turn off battery optimization even though I thought I did before?

So I noticed this morning, that the main app/notification that's super delayed (5-10min after the event should have triggered) it doesn't happen when my phone is plugged in or i have the screen on in my hand. Even after going through all the battery save features and making sure this app is exempt from them, it still happens if the screen is off, or my phone is off the charger. super annoying. wish there was a fix for this already!

pvtjoker42 said:
So I noticed this morning, that the main app/notification that's super delayed (5-10min after the event should have triggered) it doesn't happen when my phone is plugged in or i have the screen on in my hand. Even after going through all the battery save features and making sure this app is exempt from them, it still happens if the screen is off, or my phone is off the charger. super annoying. wish there was a fix for this already!
Click to expand...
Click to collapse
Verizon sent me a replacement because of this problem. I was apprehensive, but got a very nice re-furb. Still have the same problem, but I got a phone that is indicated as Verizon on the LG site. In developer mode, the bootloader unlock button works. I guess everything isn't bad. I sure hope Google straightens this out soon.

pvtjoker42 said:
So I noticed this morning, that the main app/notification that's super delayed (5-10min after the event should have triggered) it doesn't happen when my phone is plugged in or i have the screen on in my hand.
Click to expand...
Click to collapse
This happens only with Gmail on my phone - WhatsApp and Messages send instant notifications. Messages isn't optimized, the other apps are.
I can live with that, no big deal. Perhaps disabling battery optimization for Gmail would fix this, though.

Interesting note: I was talking to YouMail support today about something else but I asked about an issue where I get an email and transcript of a new voicemail but when I go to the YouMail app that voicemail is not shown until I drag down from the top of the screen to refresh the list. Support told me they are aware of this but can not do anything because it is a problem with the "latest Android version causing delay". So it is becoming a more widely known issue and hopefully Google will fix soon.

Thanks for all the feedback. Speaking of delay, I think I have tried just about every fix here and then some and still no luck. Wiping the phone did nothing as well. At this point, I would almost like to revert back to v8 to get this fixed.

I tried this supposed fix, (reply #51). https://forums.androidcentral.com/a...ifications-delayed-stopped-3.html#post6355714
No idea if it worked for me as when you restart the phone you need to do it again and less than 30 minutes after I went through the steps, my Pixel2 got the October update for Pie and required a restart!

GBWhatsapp being killed in background even with revelant settings off

The problem: GBWhatsapp, after the phone is locked for a while, gets its bg service killed, making it unable to receive messages (and Whatsapp Web from working) until I turn on the phone and launch it again.
I tried tweaking all revelant settings, as per this guide here from this post , even doing the hold-and-lock-app thing in the recent apps menu. Only thing I couldn't do, due to the setting not being there in MIUI 10, is turning off Memory Optimization.
After checking in the developer options ("Running services") it seems the process does in fact keep working, but the "MessageService" that usually runs is killed.
The problem is not with the GBWhatsapp mod itself, as in my previous Samsung phone it worked with 0 issues. Any idea on what to do? I'm tempted to just make an AutoMate flow that periodically launches GBWA.

filloax said:
The problem: GBWhatsapp, after the phone is locked for a while, gets its bg service killed, making it unable to receive messages (and Whatsapp Web from working) until I turn on the phone and launch it again.
I tried tweaking all revelant settings, as per this guide here from this post , even doing the hold-and-lock-app thing in the recent apps menu. Only thing I couldn't do, due to the setting not being there in MIUI 10, is turning off Memory Optimization.
After checking in the developer options ("Running services") it seems the process does in fact keep working, but the "MessageService" that usually runs is killed.
The problem is not with the GBWhatsapp mod itself, as in my previous Samsung phone it worked with 0 issues. Any idea on what to do? I'm tempted to just make an AutoMate flow that periodically launches GBWA.
Click to expand...
Click to collapse
The same heappend to me. You have to set energy optimization to no restriction and set the app to autostart.
I fell no downside on battery life.

sauliiin said:
The same heappend to me. You have to set energy optimization to no restriction and set the app to autostart.
I fell no downside on battery life.
Click to expand...
Click to collapse
Already done that, still not working, sadly. It was in the linked guide.
(Also not even starting the app when the phone is locked through automate seems to work dammit)

filloax said:
Already done that, still not working, sadly. It was in the linked guide.
(Also not even starting the app when the phone is locked through automate seems to work dammit)
Click to expand...
Click to collapse
Well... Look into notification settings, permission... Give it all. Are you up to date on whatsappgb?
What rom are you using?

Rom is stock MIUI 10, and all notification settings are ok. Also gave it all permissions avaiable, and I downloaded GBWA from the website yesterday since this was a new phone.

same problem in realme phones..not getting online toast feature also..its workng old phones without any pblm..

Android 10 update now force closes all my background apps

Hello everyone, i've been experiencing this problem for a while now: every time i put an app in the background (swipe up on gesture / middle button in traditional), Android immediately closes it for me. I keep seeing in the list of open apps (long swipe up on gesture / square key in traditional) the apps I should have in the background but as soon as I open them it's like I'm starting them for the first time, not saving anything I was doing before. So far i've been able to live with it, but now I can't postpone this problem anymore.
What i tried so far:
Restarted the phone several time
Turned off adaptive battery and battery optimization
Turned off energy saving
Didn't touch anything in the developer settings
And i got another issue probably linked to this one: in the GMail app, the notifications for multiple accounts only works to the account you are viewing, not to the others. (Example: If i'm connected to two accounts, A and B, and i'm viewing B's emails, if i receive an email on A's account the notification won't work. If i receive the email on B's account while i'm viewing A's emails, it won't work either).
Thanks in advance!
EDIT: Just in case you want to know i'm currently on 11.0.5.0 build.
EDIT 2: Link to my reply with a possible solution to the application issue: LINK

As always Android cant reach iOS level Ram management or oems manupilating it.

Same here after the latest update

perfect_ said:
As always Android cant reach iOS level Ram management or oems manupilating it.
Click to expand...
Click to collapse
Xiaomi team for our device is at fault. If you want the best android experience you should buy Pixel phones.

I'm also having this problem. Seems that restart helps a bit for some time but not for long. It is really an awful experience to use the phone like this. Having the 4 GB version.

It's the first time that I'll complain about this phone! But the use is unbearable now! I have the 4gb version too! I hope the next update fixes things

As far as I know, this problem is common on our device. If the next update isn't going to fix it, then I'm switching to a custom ROM. HavocOS, RebelOS or LineageOS 17.1.

Never had this problem before but is indeed the first time I'm also considering a custom Rom too!

If you're rooted you can fix this using LSpeed app

Hello again, i apologize for being away for a while, but i had personal problems.
I just wanted to reply to my own thread because today i updated to 11.0.7.0 build, but they don't seem to have solved anything? The changelog says only
Optimization: Increased system stability. Reduced system lag
Click to expand...
Click to collapse
(other than June Security Patch). I'm reading the replies now, and i have to tell you that (currently) i can't root or install a Custom Rom because it would conflict with my bank's application.
So, once again, no support from Xiaomi... but the great news is that i may have found a solution for the application problem! I will link this reply to the main post, so you can find it more easily, let me know if it works for you too!
What i did:
Disabled Adaptive Battery under "Settings -> Battery ->Adaptive Battery"
Disabled Night brightness (also the plannings)
Disabled Do Not Disturb (also the plannings)
Disabled Rest mode (if any)
Rebooted the phone
Try it out with two application, and if you want to reactivate some features after the reboot, i discovered that "Adaptive Battery" creates problems only after some days since it's turned on, so i suggest to keep it disabled. For the other settings, i can't confirm anything because i haven't tried yet, so let me know.

Thanks
Finaly it worked. :good:
I was searching for this problem for a long time.
Your solution worked with me.
I want to say:
I already jave disabled adaptive battery, Night brightness and Don't disturb mode. But only Recovery mode I needed to disable it, then I rebooted the phone.
Now I can switch between applications, and no application have been closed.
Thank you

what recovery mode do you think?where can I find it? thanks