Related
Hi All,
Anybody here with the same issue ?
Looks like a software issue/touch unresponsive issue because usually I find it coming back to normal once I press power button and unlock it again.
Sounds like RAM allocation issue, isn't ?
Thinking to sell it. Please suggest if you guys know a better way to deal with it !
Even if I go to SC, I cannot reproduce the issue at that particular time. They will just reset it and give me back, and that where I don't want to waste my time.
Does this looks fruitful to flash stock firmware again by the unbrick way ? I feel like that will be me last try.
You seem new here, so welcome on xda
One thing you should keep in mind is to be as precise as possible when presenting an issue, your description right now is not very clear, by the title it sounded like your phone actually froze, which could have been a ram or even a power management issue, but after reading your post it seems more likely that your display was wet, or that you were charging your phone, capacitive touchscreens are sensible to that.
Usually a frozen phone does not respond to the power button like yours did, and a ram issue seems very unlikely tbh
CriGiu said:
You seem new here, so welcome on xda
One thing you should keep in mind is to be as precise as possible when presenting an issue, your description right now is not very clear, by the title it sounded like your phone actually froze, which could have been a ram or even a power management issue, but after reading your post it seems more likely that your display was wet, or that you were charging your phone, capacitive touchscreens are sensible to that.
Usually a frozen phone does not respond to the power button like yours did, and a ram issue seems very unlikely tbh
Click to expand...
Click to collapse
My style of using I believe is the same and I had no such issues in my Cool 1 ever in an year. Was a lot better in every way. Picked it up because I loved the looks, but have lost my trust on Huawei. They really need a lot of improvement.
i am having the same issues as the OP (Although i don't know what he means by "going to the SC")
the phone just goes through moments of extreme lag for about 10-30 seconds, sometimes longer, and it makes the phone COMPLETELY unusable during those times. it happens at least once every other day or so, sometimes several times a day, and sometimes it only lasts about 10 seconds, although on a few occasions, it has lasted several minutes, the phone will "attempt" to respond to inputs, but it gets nowhere quick, opening apps i did not click on, closing apps that weren't open, black-screening, half-screening (app on half the screen), etc.. sometimes i have to just power cycle..
i have the exact same feeling as the OP in that i want to sell the phone. (although i type much better, i'll assume english is a second language for him/her)
i like EMUI a lot.. although i think i want a galaxy s8/s9 now.
BND-L24 HONOR 7X B140 no root
Tirken said:
i am having the same issues as the OP (Although i don't know what he means by "going to the SC")
the phone just goes through moments of extreme lag for about 10-30 seconds, sometimes longer, and it makes the phone COMPLETELY unusable during those times. it happens at least once every other day or so, sometimes several times a day, and sometimes it only lasts about 10 seconds, although on a few occasions, it has lasted several minutes, the phone will "attempt" to respond to inputs, but it gets nowhere quick, opening apps i did not click on, closing apps that weren't open, black-screening, half-screening (app on half the screen), etc.. sometimes i have to just power cycle..
i have the exact same feeling as the OP in that i want to sell the phone. (although i type much better, i'll assume english is a second language for him/her)
i like EMUI a lot.. although i think i want a galaxy s8/s9 now.
BND-L24 HONOR 7X B140 no root
Click to expand...
Click to collapse
Since yours is the us variant, I'm assuming you've got 3 gb of ram instead of 4 gb, in which case a ram issue seems much more likely.
Not much of an issue actually, just that you probably had lots of apps open at the same time, leading to almost full ram (so the system starts closing background and even foreground apps if needed, leading to the strange behaviour you noticed).
Just remember to close apps you don't use and you'll be fine
CriGiu said:
Just remember to close apps you don't use and you'll be fine
Click to expand...
Click to collapse
It's 2018 and I think the OP and I know how smartphones work. I am coming from a phone with 2GB RAM and it has no such issues, no matter how many apps and/or games are open. Google explicitly states that closing background apps is unnecessary, and I should think EMUI offers an improvement over stock Android, not a detrimental experience. However, if you are correct and it is the RAM, it is not acceptable and needs to be fixed or I'm buying a new phone from a different company. In today's world, phones will open links to Chrome and from Chrome open reddit, xda app, pinterest, link to Facebook, share to Twitter, etc etc.. every time I click on a button I should not be having to back track to make sure I only have a certain amount of apps open. Nougat limits max open apps to 20 BTW, marshmallow it was 30.. But RAM management CPU management should be better. If it's of any interest, my reported "free" ram always stays at or above 1-1.5GB so I don't think its ram.. CPU or software problem, possibly.. But my Temps are good as well. Yes it's the 3GB version
Just a quick thought of something you could check (I also have the US 3GB version and was experiencing the same issue). Open up Settings > Battery, and other the "Other" section click "Consumption". See if there's any apps there that are keeping the phone awake and preventing it from sleeping. I would get constant lag after only a few hours of use, and it was intermittent just like you're experiencing. I was about to send the phone back, but checked this setting first. Turns out, the CNN app was running the CPU at nearly 100% for hours on end and preventing the phone from deep sleeping. Once I uninstalled that app, I haven't had issues since then. Could be something similar, just a thought. YMMV.
And by the way, it's NOT the ram. 3GB is plenty. You can see how much is being used on the app select screen, and I've never used more than 1.5 with a ton of apps in the background.
Let me help you there guys....i got the US variant too and has these freezing and lags all over the place, what i discover and did was:
1- Not all the apps works well with the phone hardware(they told me that somewhere) so try to test the apps you put on the phone.
2-Delete all the unnecessary apps from emui, that will give you less lag.
3-Check the battery consuming apps like the guy said and if you want turn on the close apps on screen lock.
Now after all of these my phone have been moving better but the problem isnt the ram, is the software so wait a little more so they can fix this cause is really a good value phone
It has to be the RAM management. Huawei must have optimized the software for 4GB, and then released a US 3GB version without changing anything, so it's screwed up even though phone is showing lots of free RAM.
Wao man thats the best explanation for this problem thanks man
It isn't and never was a RAM thing. Android's memory management essentially force closes apps (but shows them in recents) if it needs more memory. Note there is no work involved in that and you'd never know it until you switch apps and it has to reload, shows logo, etc. Amazing how non-solutions we're brought up multiple times and even thanked. Insert that's-not-how-any-of-this-works meme.
deV14nt said:
It isn't and never was a RAM thing. Android's memory management essentially force closes apps (but shows them in recents) if it needs more memory. Note there is no work involved in that and you'd never know it until you switch apps and it has to reload, shows logo, etc. Amazing how non-solutions we're brought up multiple times and even thanked. Insert that's-not-how-any-of-this-works meme.
Click to expand...
Click to collapse
Well, yeah, ram issues nowadays should not be present, but I do speak on a basis, I have experienced bad performance and foreground apps getting killed on a nexus 5, which has 2 gb of ram and stock android. I have no idea what's emui's ram management policy, but on a scale, this would be the least likely cause for sure
Phone is the 6GB RAM 64 GB storage version.
For the last couple of weeks it slowed down to a crawl when it comes to launching apps. For instance it takes 18 seconds!, I timed it, to open Skype on my phone. Other apps also open very slowly. Once they are opened and kept in memory they are re-opened instantaneously so the problem is only when launching the apps the first time.
There is about 2.8GB RAM available, only 35% of storage space is used so there is no reason why the phone should run so slowly.
I have upgraded to Oxygen 5.0.4 but no change.
If I run it in safe mode I can't check if it's slow or not because no user apps are available.
I have cleared Cache and Dalvik cache repeatedly to no avail.
Any ideas would be appreciated.
Does this also happen on newly installed apps? It could have something to do with the ART optimisations on app launch but you experience it every time you open it from scratch?
1. your phone is fake or defective
2. you have installed some battery saver apps
3. you have flashed some custom kernels
I have used OP5T for over a month and I have to say, it's the fastest phone ever I have till now, before OP5T I got S7E, NoteFE, Mate 9 and IMO Mate 9 is really fast with Kirin 960 but OP5T is better and smoother than Mate 9 in many aspects. The things I missed so much from Mate9 are Sdcard and extremely long battery, the rest are fine for me on OP5T.
SOLVED.
It was an application called ProtectMyPrivacy, PMP for short. If I don't start it after rebooting for some strange reason it slows the phone down incredibly. It's a very useful application, it blocks all the sleazy apps form accessing, unbeknownst to the user, things like Phone Unique ID, Contacts reading, Calendar reading, Fine Grained Location, Mac address, etc. It's crazy how bundled apps we aren't even aware run in the background collecting all sorts of information and sending them to who knows where. Apps like AdMob, Flurry, AppBrain, AppsFlyer, InmobiFabric, Hockey App, etc. that are part of a regular app that we download but we have no idea they are bundled in. Sleazebags.
Anyway, PMP blocks all these bastards from spying on the phone but I need to start PMP manually every time I reboot the phone. I sent an message to the developer, SynergyLabs at Cornegie University, to let them know about the issue.
Hi all,
I'm running several apps that should run all the time (AdGuard, Network Speed Meter) or for a long time (speed trap warner,...) but OxygenOS kills them after a certain period. Some of them restart automatically, some don't. Of course all of these apps are 'not battery optimized'. Is there any chance to prevent OxygenOS from killing them?
Are there custom ROMs that can overcome this problen?
I'm on the latest OxygenOS Pie Beta, but the behavior was similar on Android O...
Thanks a lot,
W
Did you try locking the app via recents menu?
Thank for the info, didn't know that.
Unfortunately it doesn't help, Adguard and the network monitor don't appear in recents. The speed trap warner automatically starts and stops when I'm in the car, i don't want to open recents manually every time.
Battery - Battery optimisation - Don't optimise
safwankatharudheen said:
Battery - Battery optimisation - Don't optimise
Click to expand...
Click to collapse
This is not changing anything,e ven with disable battery disabled, even with adaptative battery disabled.
I have the same problem. I have not found any solution whatsoever. This is really frustrating. I've made sure apps aren't optimized. Advanced optimization is disabled. Developer options background limit is at standard. I've pinned the apps in recent apps and it still happens. Apps get killed all the time.
For example,
1. I use Google Fit to start tracking a run. Within 10 minutes of tracking, the app is closed and workout not tracked. Its not even like i touched the phone and opened other apps during this.
2. I have VoIP account setup in the default dialer. Calls come through only 50% of the time cause the dialer is closed.
3. YouTube Music, constantly gets closed if i simply pause the music. Within 2 minutes, the app is closed.
4. Trying to transfer 15GB of files through Explorer app from phone to file server, never succeeds if i don't watch the app and keep the screen on.
5. Plex gets closed and therefore my photos don't auto backup with the phone is plugged in.
This is absolutely ridiculous! Why the hell a phone with 8GB of RAM is killing apps is beyond me!
Custom ROM on the same phone, like Lineage OS, no issues. Can have optimization on, battery manager on and all. In fact, battery life is better on custom when its not killing the apps! Seems to be the only solution until OOS can stop killing apps so aggressively.
M3drvr said:
I have the same problem. I have not found any solution whatsoever. This is really frustrating. I've made sure apps aren't optimized. Advanced optimization is disabled. Developer options background limit is at standard. I've pinned the apps in recent apps and it still happens. Apps get killed all the time.
For example,
1. I use Google Fit to start tracking a run. Within 10 minutes of tracking, the app is closed and workout not tracked. Its not even like i touched the phone and opened other apps during this.
2. I have VoIP account setup in the default dialer. Calls come through only 50% of the time cause the dialer is closed.
3. YouTube Music, constantly gets closed if i simply pause the music. Within 2 minutes, the app is closed.
4. Trying to transfer 15GB of files through Explorer app from phone to file server, never succeeds if i don't watch the app and keep the screen on.
5. Plex gets closed and therefore my photos don't auto backup with the phone is plugged in.
This is absolutely ridiculous! Why the hell a phone with 8GB of RAM is killing apps is beyond me!
Custom ROM on the same phone, like Lineage OS, no issues. Can have optimization on, battery manager on and all. In fact, battery life is better on custom when its not killing the apps! Seems to be the only solution until OOS can stop killing apps so aggressively.
Click to expand...
Click to collapse
My app is not killed when i lock it in the switch app menu
There's a whole website regarding that issue on several devices, maybe it helps: dontkillmyapp(dot)com/general#user-solution
I have had my P20 for about three month now... and it's OK but the Huawei "enhancements" and some other things are very frustrating.
1) Almost none of my "background" stuff works... Meaning things like Google Photo backup, SMS Backup & Restore scheduled backups, and other scheduled services don't run until I open the apps. Not much good to have automatic backups if they aren't automatic. Also, Google Rewards does not notify me of new surveys. Things that happen in the background seems to happen for a short time after you open the app, then they just stop.
2) Multitasking is a joke... On my old Moto G5+, I could have Facebook, Candy Crush Saga (don't judge, I have invested too much time to quit), Pandora, MeWe, Gmail, Messenger, Nine Mail, and a host of other apps running with no issues switching back and forth without them "reloading". On my P20 with the same RAM and supposedly a faster processor, if I am in Candy Crush Saga and switch to Facebook, then switch back, Candy Crush reloads when I was in the middle of level... Much less trying to have Pandora or a few other things going simultaneously. And yet I typically have 1.8-2.1GB of RAM available, it's impossible to actually multitask without apps restarting constantly.
3) Delayed or no notifications... From most apps... Gmail, Facebook, XDA, Nine (a real problem, this is my work email), Calendar, etc. Almost every app that isn't open gives delayed notification, sometimes a minute or two, sometimes hours, sometimes not until it is opened. Other times notifications show up, but no sound is given at all.
These things all seem to be related to how aggressive the memory and application management is to maintain the battery... Sort of making up for the hardware's inefficiencies through software. But it works, battery life is quite good.
4) Inability to change "default" apps like the Gallery... I hate the Gallery, but I love Google Photos as the "gallery" app. You can change it in the settings to the default, but few applications "honor" that setting. And for some reason the Gallery doesn't see all the photos I download with Photos. Weird... And even when you set other non-Huawei apps as defaults, it only works sometimes. This goes back to EMUI's software framework I think. Never had this issue on Motos, Nokias, Pixels, etc.
5) More of an annoyance than anything else, but what the heck is with the lock screen wallpaper? I can't get rid of the Huawei papers, they show up no matter what I do or how many of my own I add, the stock ones keep showing up. I have gone into the lock screen settings and disabled ALL of the embedded ones, and only my folder of about 50 or so images, and I keep getting the stock Huawei ones show up in the rotation.
Then there is the lockups... For example, open Google and search for something, switch to images, and maybe turn on GIF filter or something... This thing will grind to a halt in nothing flat, granted my old Moto would lag a bit, but it was 100 times better than this thing. I get the same thing in some apps but not others without consistency. Or if my UC-One app for work rings, sometimes it works, other times it locks up tight and needs a hard reboot to recover... No other phone out of the 80 or so at work does this. It's just so inconsistent.
And my last gripe is the data lag... At random times, regardless if on mobile data or WiFi, it will just lag out for 10 seconds to 2 minutes, usually once or twice a day, but not consistently... Everything looks fine, good signal strength regardless of source and other devices work fine, but no data will be moving and videos freeze and buffer, Facebook pictures don't load, etc. Granted, this really started after the May 2019 update.
It sounds like I hate this phone, but I do like a lot of things about it... The battery life if good, the charge times are good, the camera is excellent, the sound quality is acceptable, nice screen, not too big or overweight. But man, that new Pixel 3a XL at $20/month is sure looking pretty good.
Am I all alone here, or do others have the same issues?
Oh dude. 99 % of things you mentioned can be handled in the phone settings like telling phone not to shut apps in the background. You should Google before you write things down.
Ragarding your last point with lag: try doing a soft reset and install you carrier settings once again.
I've got the phone for half a year now and after searching and changing some settings it works better than anything else I've seen on a phone I paid 350 EUR for.
EuBir said:
Oh dude. 99 % of things you mentioned can be handled in the phone settings like telling phone not to shut apps in the background. You should Google before you write things down.
Ragarding your last point with lag: try doing a soft reset and install you carrier settings once again.
I've got the phone for half a year now and after searching and changing some settings it works better than anything else I've seen on a phone I paid 350 EUR for.
Click to expand...
Click to collapse
I take no offense from your comment, but I am not a noob... I have been working with Android since Eclair and smartphones in general much longer, including working on several ROM development teams and am an RC here. I did Google and DID turn off Huawei's "App Launch" management that I assume you are talking about trying to stop the optimizations from EMUI, and a few other things, but this is AFTER that. Although some of them seemed to help a little, it doesn't fix the problems.
Not only have I soft reset, I have done complete factory resets and all of my carrier settings are current... The lag also occurs on WiFi.
My post was kind of a rant, not necessarily looking for a solution unless there was one, and I was looking to see if I was the only one with these issues. Nor am I saying this isn't a good phone... Many of the things I have talked about would not bother many people.
In my case, I'm happy with the phone. Obviously I had some other problem, especially in some of the points you mentioned in the post. As the backup of Google Photos that did not work, but when I opened the app. However, selecting that all applications start manually has worked correctly for me.
I have disabled several applications using ADB. I know it does not erase them definitively, but hey, it's something. I also hate or just do not like the amount of applications that the phone has installed, I see them as unnecessary. I've always tried to use Google apps: calendar, dialer, calculator, clock, contacts, file manager, keep notes, etc. (that means I also disabled the original dialer).
But there is something that haunts me since I upgraded to EMUI 9. And it is a bug in recent applications that has a blue shadow that only appears when using a launcher. As I read, the solution is to disable the EMUI launcher, I did it once, but I prefer the appearance of recent applications of EMUI 9 than the previous ones. (Although I believe that this is poorly implemented).
Disable Huawei power genie app. I think it will solve all your problems with background apps.
You can find instructions online.
Your battery will take a small hit.
The biggest issue is the wifi, very capricious
I have no problem watching a 1080p stream on twitch... but loading the newsfeed on FB, twitter, is sometimes impossible. I have to switch to 4g to load the newsfeed and it's very annoying ... Sometimes i can browse the internet for 5minutes, then nothing would load, for no reason ...
The battery management settings is also very aggressive, and notifications often displayed 1h, 2h late. Occasionally i get a "1 message from " " ... 1 day" on messenger app
One thing i really miss is viper4audio ... I did everything, i can't get this thing to work.
Appart from that, it's a good medium range phone.
maxime4611 said:
The biggest issue is the wifi, very capricious
I have no problem watching a 1080p stream on twitch... but loading the newsfeed on FB, twitter, is sometimes impossible. I have to switch to 4g to load the newsfeed and it's very annoying ... Sometimes i can browse the internet for 5minutes, then nothing would load, for no reason ...
The battery management settings is also very aggressive, and notifications often displayed 1h, 2h late. Occasionally i get a "1 message from " " ... 1 day" on messenger app
One thing i really miss is viper4audio ... I did everything, i can't get this thing to work.
Appart from that, it's a good medium range phone.
Click to expand...
Click to collapse
I don't know what phone you have.I think you are on a wrong thread.This is for Huawei P20 which is a premium phone not a midrange phone.
It's not a 800€+ phone, and there's the p20 pro. I bought it for 379€ in europe, just a month after it's release. So for me it's more a medium range phone ^^ the top medium range
costindaemon said:
Disable Huawei power genie app. I think it will solve all your problems with background apps.
You can find instructions online.
Your battery will take a small hit.
Click to expand...
Click to collapse
Thank you so much for this. I was so tired of having to reload recent apps. It was so bad on my phone that just switching between 2 apps would close the first.
maxime4611 said:
It's not a 800€+ phone, and there's the p20 pro. I bought it for 379€ in europe, just a month after it's release. So for me it's more a medium range phone ^^ the top medium range
Click to expand...
Click to collapse
Well,for me there are the specifications that make a phone premium/midrange or entry-level.The P20 has specifications that matches a premium 2018 phone.If you were so lucky to find a new P20 in spring 2018 for less than 400 euros,good for you.
costindaemon said:
Disable Huawei power genie app. I think it will solve all your problems with background apps.
You can find instructions online.
Your battery will take a small hit.
Click to expand...
Click to collapse
Ryandos said:
Thank you so much for this. I was so tired of having to reload recent apps. It was so bad on my phone that just switching between 2 apps would close the first.
Click to expand...
Click to collapse
You don't need to disable the Power Genius app, it can actually do some good... disabling it is functionally equivalent to going to Settings -> Battery -> App Launch and turning off "Manage All Automatically" and that will leave you like most other Android device with the kernel managing everything.
I disabled this at first after @costindaemon mentioned it, but Gmail app notifications, especially for non-Gmail accounts, got wonky... So I re-enabled Power Genius but turned it off as I stated above, then went through the apps and turned some on that I wanted "suppressed"... Gmail is an enigma here though, if it's management is turned off I had issues with notifications and accounts, and in App Launch it had a warning saying something like that, so I turned it on for that app and it's been good since. I have since just monitored the usage with GSAM's App Sucker and anything high on the battery usage list that I didn't want I turned on the Manage Automatically for that app and it no longer misbehaved. Think I have found the happy medium here.
I still have some issues with the phone, most just annoyances now... not to the level of frustration I was at before though. Still looking at that Pixel 3a XL though... it's in the cart, financing approved, but I just can't seem to pull the trigger yet. lol
acejavelin said:
You don't need to disable the Power Genius app, it can actually do some good...
Click to expand...
Click to collapse
You're right. I made a mistake in thinking that disabling power genie worked, when in reality it was just rebooting my phone that temporarily fixed the problem.
I did a bit of googling into a "ram leak" on the P20 and it was actually because I was using a 3rd party launcher (Nova). The solution was to disable the stock Huawei launcher, and since I did that 2 days ago my free ram has not gone below 1000mb. I've installed another launcher in case Nova mucks up.
But it looks like you've moved onto the 3a now, hopefully it's better than the awful software experience that comes with this phone xD. I definitely won't be buying Huawei in the future.
Ryandos said:
You're right. I made a mistake in thinking that disabling power genie worked, when in reality it was just rebooting my phone that temporarily fixed the problem.
I did a bit of googling into a "ram leak" on the P20 and it was actually because I was using a 3rd party launcher (Nova). The solution was to disable the stock Huawei launcher, and since I did that 2 days ago my free ram has not gone below 1000mb. I've installed another launcher in case Nova mucks up.
But it looks like you've moved onto the 3a now, hopefully it's better than the awful software experience that comes with this phone xD. I definitely won't be buying Huawei in the future.
Click to expand...
Click to collapse
Yeah, I got my Pixel on Monday... Already think it's 10 times better, except the camera. That 2x "optical zoom" was damn nice although the Pixel's pictures seem a better quality even though they take longer to process. For the camera, I'm still giving the edge to the Pixel but I haven't played with it much yet.
All my issues are gone now and battery life is noticeably better. The Huawei will be going up on the local classified ad sites soon, hopefully the market for them isn't completely tanked.
Sent from my Pixel 3a XL using Tapatalk
Your lockscreen issue is solved by deleting the excess wallpapers from the lockscreen. As you cycle into the first one, tap it and...
Any issues you have don't exist for me. Likely because i always first disable/uninstall most major google apps immediately.
Any problems i've noticed don't appear to me as device specific but rather OS related. To me, this thing performs quite well with impressively low battery drain by comparison.
Hi to everyone. I'm comming from OnePlus 5t and I don't have any experience with "Ram boost" that we have on Oneplus 7t (Settings/System)... Also I didn't find many explanations by searching (neither here on XDA nor at Google search).
So basically, how it work and is there any benefit except gaming, (and I don't use mobile for gaiming) in real life?
I can't recall is it On or Off by default?
And last but not least, how it's effect battery life?
Thank you.
From what I read, it works like windows superfetch.
When ram usage is not taxed, it will fill the free ram with apps it knows you use frequently. Presumably as with windows, it keeps them in an off state, but when you open the app, it doesn't need to load it in to ram from flash storage, so it can load much much quicker.
There won't be any battery drain.
When ram usage is needed by say a game, it'll kick these auto cached apps out.
I've been using the OP7T for close to a month. I've experienced lag while using various apps, and especially when switching between apps. Occasionally the system becomes temporarily unresponsive, and a handful of apps have crashed multiple times. My previous OP3 phone rarely lagged, even if I had tens of apps open. I've been using the RAM booster on the 7T, but today I spent some time removing and freezing apps that were consuming tens of MB of memory in the background.
personally I didn't had any glitch or lag... I didn't saw any different.
But I don't recall is it turned on or off by default.
Anyway thank you both for comments and making it more clear to.