Question OnePlus 9 Pro 5G - Malaysia - OnePlus 9 Pro

Hi everyone,
I have a OnePlus 9 Pro that I bought in India. Build is Oxygen OS 11.2.10.10.LE15DA
In Malaysia, I have subscribed to a 5G plan and the SIM is activated. However, the phone is not latching on to the 5G network and instead is using only the 4G network of the operator. I have gone into the testing mode and enabled the 5G radio in the preferred network type settings (NR/LTE/TDSCDMA/GSM/WCDMA) but when I check on the 'SIM and Network' settings page, only occasionally does the Preferred Network Type show 2G/3G/4G/5G (Automatic). Mostly it doesn't but even when it does, the phone does not connect to the 5G network.
For information, the phone supports N41 and N78 5G bands and my operator (Yes Mobile) uses the N78 band for 5G.
I also know that this model does not appear in the 5G supported devices list. My question is: what is missing and what can I do (if anything) to get my phone to work on this network? Any advice appreciated, thanks in advance.

Is it possible that the locations in those cases were not covered by 5G signal of your operator?
Move to somewhere else closer to a 5G base station and then try again.

James_Watson said:
Is it possible that the locations in those cases were not covered by 5G signal of your operator?
Move to somewhere else closer to a 5G base station and then try again.
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Click to collapse
Hi,
No that's not possible - I'm trying this bang splat in the middle of the coverage area and I put my SIM into a colleague's phone (he was standing next to me) and it worked on his phone.

The Indian variant has less bands and 5g support so that might be it.

awsan said:
The Indian variant has less bands and 5g support so that might be it.
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Click to collapse
Yes, but the supported band is being used here. So I'm wondering what the issue is

vansharma said:
Yes, but the supported band is being used here. So I'm wondering what the issue is
Click to expand...
Click to collapse
Contact a customer service center of OnePlus in order to verify whether that phone supports the 5G network in Malaysia.
OnePlus Official Site | OnePlus Malaysia
Explore the latest OnePlus Smartphones, Audios, and Accessories products. Check out the best-selling OnePlus 11 5G, OnePlus Nord CE 3 Lite 5G, OnePlus 10 Series, and all OnePlus products.
www.oneplus.com

James_Watson said:
Contact a customer service center of OnePlus in order to verify whether that phone supports the 5G network in Malaysia.
OnePlus Official Site | OnePlus Malaysia
Explore the latest OnePlus Smartphones, Audios, and Accessories products. Check out the best-selling OnePlus 11 5G, OnePlus Nord CE 3 Lite 5G, OnePlus 10 Series, and all OnePlus products.
www.oneplus.com
Click to expand...
Click to collapse
I already mentioned above that it's not in the supported devices list. My question is different.

Related

lte+/4g+ carrier aggregation support?????

Does anyone getting CA/LTE+ support on their RN 5 pro. Its mentioned on their website that device supports CA/4G+, but m not getting the CA support in the area where I used to get it on LeMax 2.
Same problem here with the redmi 5 plus.
According to miui forums, carrier aggregation with bands 3+7 doesn't work with xiaomi phones.
This seems to be a bug that has been going on for years with xiaomi phones, and xiaomi doesn't seem to be giving any feedback on this issue.
If you can get some feedback from xiaomi, please report back here. Thanks.
rajat.raj01 said:
Does anyone getting CA/LTE+ support on their RN 5 pro. Its mentioned on their website that device supports CA/4G+, but m not getting the CA support in the area where I used to get it on LeMax 2.
Click to expand...
Click to collapse
I thought the CA is volte support. Do you have global version and what country are you in?
CA (aggregation of multiple bands) and volte (voice over lte = the connection won't switch to 3g during a call, but remain in 4g) are two different things. Volte works with as well as without CA.

S20+ 5G SM-G986B/DS cannot pick up 5G signal in China

Not sure if anyone experienced this. I bought my S20+ 5G in Sweden (SM-G986B/DS). Recently I'm traveling in China and I noticed that, even there's 5G coverage and i have a sim card which support 5G and i have turned the 5G switch on. I still cannot get 5G signal on my mobile.
I did some search and my carrier is using N78 and SM-G986B/DS supports N1 (2100), N3 (1800), N5 (850), N7 (2600), N8 (900), N28 (700) N40 (2300), N77 (3700), N78 (3500)....So there should not be a problem for my mobile to pick up the signal.
However, a S20+ China/HK version (supports 5G bands N41(2500),N78(3500),N79(4500)) can pick up the 5G signal with same sim card.
So i start suspecting actually there's a lock which preventing my mobile to pick up 5G signal. I read some report that some China version of 5G mobile, such as 1+8 china version or Xiaomi 10, also cannot pick up 5g signal in Europe, even they share the same band...
And that's really getting annoying... Is there a lock? It's a hardware lock or software lock?
In Samsung phone there is Carrier Policy limit bands, features etc per carrier like other devices. I have instruction how you could check supported bands, carrier aggregation and 5G support connected-network with Samsung devices: https://mt-tech.fi/en/how-to-get-4g...ions-from-your-android-phone/#Samsung_Devices . Without modem log hard to say.
S20+ China/HK-version: https://cacombos.com/device?model=SM-G9860 works at least in China Mobile 5G-network.
Based on your observation of the carrier bands, I'd say the mobile providers in China are using using either N41(2500) or N79(4500) for 5G. Checking the list of bands used by country on Wiki, China Mobile is using n41 (and maybe n79 as well), China Telecom is using N78 and China Unicom is also using N78.
Which mobile company are you using?
Sleepycat3 said:
Based on your observation of the carrier bands, I'd say the mobile providers in China are using using either N41(2500) or N79(4500) for 5G. Checking the list of bands used by country on Wiki, China Mobile is using n41 (and maybe n79 as well), China Telecom is using N78 and China Unicom is also using N78.
Which mobile company are you using?
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Click to collapse
It's China Unicom and it's N78. According to the Samsung website, N78 is supported by SM-G986B as well. That's why i'm confused.
olkitu said:
In Samsung phone there is Carrier Policy limit bands, features etc per carrier like other devices. I have instruction how you could check supported bands, carrier aggregation and 5G support connected-network with Samsung devices: https://mt-tech.fi/en/how-to-get-4g...ions-from-your-android-phone/#Samsung_Devices . Without modem log hard to say.
S20+ China/HK-version: https://cacombos.com/device?model=SM-G9860 works at least in China Mobile 5G-network.
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Click to collapse
Thanks, will try to have a look. and it sounds like even the mobile supports the bands but it's still cannot pick up the signal because the carrier is limited?
chya83 said:
Thanks, will try to have a look. and it sounds like even the mobile supports the bands but it's still cannot pick up the signal because the carrier is limited?
Click to expand...
Click to collapse
This could be possible situation. If you like to get modem log from your device there can see if it support 5G in used network. That is only way. Here is instruction: https://mt-tech.fi/en/how-to-get-4g...tions-from-your-android-phone/#Exynos_devices .

Can't list ant 5G mobile carrier

I'm start thinking my on board 5G modem is not propelly working as I have never connected to any 5G spot .
Of corse I have installed a 5G SIM and the carrier give me a 5G connection but no way to make It connected to a 5G network . The strange thing is that I didnt have any 5G network listed (if I try manually to force the device to find any networks available). I did this test in the center of many big italian cities but I got the same result: only 4G+ or 4G networks were listed.
I have tapped the 5G prefferred network
I did a recovery
I have the last original Rom installed.
Is there any sw to detect if the onboard modem is working propelly ?
Thank you in Advance for your cooperation.
BR
Joe
Check what band use your 5g network, n77 or.. I can't remember...
Then check if your phone support that band... There is a difference between Chinese network or Europe..
Check out this thread, it's for Poco but the same point
Poco F2 Pro only support N77 and N78 5G
For Europe in future you need N1 and N28, without that you only get 5G in hotspots. So if you from Europe and care about 5G it is a bad idea to get a Poco F2 Pro. Source: https://www.poco.net/de/poco-f2-pro/specs_m/
forum.xda-developers.com
tze_vitamin said:
Check what band use your 5g network, n77 or.. I can't remember...
Then check if your phone support that band... There is a difference between Chinese network or Europe..
Check out this thread, it's for Poco but the same point
Poco F2 Pro only support N77 and N78 5G
For Europe in future you need N1 and N28, without that you only get 5G in hotspots. So if you from Europe and care about 5G it is a bad idea to get a Poco F2 Pro. Source: https://www.poco.net/de/poco-f2-pro/specs_m/
forum.xda-developers.com
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Click to collapse
Thank you so much for the clarifications.
BR
Joe
I have had 5g on the three network in the UK only big city's on bad signal get about 200mb and on full 320mb

Question What's the deal with 5G mmWave & Sub-6 ?

Can anyone explain what's the whole deal with the 5G mmWave & Sub-6 ? I'm asking because I'm in Romania, on Orange carrier, and have 5G plan. I had a Xiaomi Mi 11 which had 5G signal, but now with my P6P only LTE. Also no voLTE and no voWIFI.
I checked with them(Orange), they reset my network, tried eSIM, tried another SIM, still only LTE.
I get about 200 mb\sec, but I pay for 1.2 gb\sec(I know it won't be that fast, but with the Mi 11 I had about 450-500 mb\sec, and lower pings in everything). Does anyone know how to enable voLTE at least?
The only thing I could find from Google was this article https://support.google.com/pixelphone/answer/10082009?hl=en
Have you gotten the December update for your P6P yet? I believe it has some 5G fixes, although I don't use 5G so I can't speak about it first hand.
google blocks 5g in countries it is not sold in.
clipdawg05 said:
google blocks 5g in countries it is not sold in.
Click to expand...
Click to collapse
Is there any way that I could enable it via custom rom/recovery/kernel, or magisk mods ?
5g not yet, but volte and vowifi yes
so is tmobile Ultra Capacity the same as MMwave?
Blitzz.666 said:
Is there any way that I could enable it via custom rom/recovery/kernel, or magisk mods ?
Click to expand...
Click to collapse
you can flash the radio
clipdawg05 said:
google blocks 5g in countries it is not sold in.
Click to expand...
Click to collapse
Where did you read this?
Vio281 said:
so is tmobile Ultra Capacity the same as MMwave?
Click to expand...
Click to collapse
It's just marketing. 2.5 GHz is the suburban mid-band 5G. mmwave is the very distance limited high-band 5G meant only for stadiums, parks, and dense downtown areas.
Both are marketed as ultra capacity.
LLStarks said:
It's just marketing. 2.5 GHz is the suburban mid-band 5G. mmwave is the very distance limited high-band 5G meant only for stadiums, parks, and dense downtown areas.
Both are marketed as ultra capacity.
Click to expand...
Click to collapse
I dont know about marketing...UC is consistently 10x quicker than regular 5g for me.
Vio281 said:
I dont know about marketing...UC is consistently 10x quicker than regular 5g for me.
Click to expand...
Click to collapse
I've been reading about T-Mobile 5G. Apparently there are three tiers. The first low wave isn't that much faster than 4G. Then included with UC there's medium 2.4 ghz wave which for me is a lot faster. I live in a medium sized city and I pick up UC most of the time. I was able to get 390 Mbps with medium wave. I haven't picked up the ultra high band yet, which is of course UC also.
Blitzz.666 said:
Can anyone explain what's the whole deal with the 5G mmWave & Sub-6 ? I'm asking because I'm in Romania, on Orange carrier, and have 5G plan. I had a Xiaomi Mi 11 which had 5G signal, but now with my P6P only LTE. Also no voLTE and no voWIFI.
I checked with them(Orange), they reset my network, tried eSIM, tried another SIM, still only LTE.
I get about 200 mb\sec, but I pay for 1.2 gb\sec(I know it won't be that fast, but with the Mi 11 I had about 450-500 mb\sec, and lower pings in everything). Does anyone know how to enable voLTE at least?
Click to expand...
Click to collapse
The chances are your phone only has Sub6 and doesnt even have the necessary mmWave hardware anyway (unless you bought it in the states) so i wouldn't lose too much sleep over it.
MrBelter said:
The chances are your phone only has Sub6 and doesnt even have the necessary mmWave hardware anyway (unless you bought it in the states) so i wouldn't lose too much sleep over it.
Click to expand...
Click to collapse
So my 5g phone can't connect to 5g ? Wow...nice move, google.
If it can't connect to the very short-range mmwave. You still get mid-band and nationwide 5G if your carrier has built it out.
But yes, it is a **** move that Google removes the antenna from Pro models that don't include mmwave. They just shove a piece of plastic to fill out the space.
Blitzz.666 said:
So my 5g phone can't connect to 5g ? Wow...nice move, google.
Click to expand...
Click to collapse
What do you mean it cannot connect to 5G? Sub-6 will still get you more speed than you'll ever need and of course the main benefit which is capacity, also you're not going to have to stand next to the cell site to even get it, you can be miles away to benefit. mmWave isnt even deployed in most countries because in everyday use it is pointless.
clipdawg05 said:
google blocks 5g in countries it is not sold in.
Click to expand...
Click to collapse
Absolute nonsense ..
Here in Austria the pixel is not officially sold, 5G and VOLTE still work perfectly.
5G wont work in unsupported countries. At the ss you can see what country is supported in the Europe. You can just google it if you dont belive it (example: "5g blocked in unsupported countries google pixel")
Google blocks it, and is lying that is that countries operators fault. But it is obviously a lie. The theme is discussed from Pixel 4a 5G. Until now on the other pixels with 5G, you could install the magisk module, which unlocked everything, so how come it's the operators fault, if the lock was discovered in the software. Pixels 6/pro have a 5G modem from Samsung, so maybe that's the fault why you haven't yet been able to unlock via the magisk module
In summary, it's not about any frequencies, the Pixel 6/pro supports all 5G frequencies used in Europe. This is Google's fault alone, they are tardy and don't want to solve this problem, and probably just don't give a **** about the other countries. Best to spam on their Pixel forum and in the feedback, maybe they will finally wake up
I don't know if this helps anyone: Check carriers, their 5G networks & their 5G roaming support for Pixel phones. Make sure and choose your country from the drop-down to see the list of carriers beneath.
There's also the section above that Learn which Pixel phones can work with which kinds of 5G.
comediiian said:
Absolute nonsense ..
Here in Austria the pixel is not officially sold, 5G and VOLTE still work perfectly.
Click to expand...
Click to collapse
you mix between unsupported countries, and official sales countries. there are so many countries which not official sales of Pixel but google just official supported carrier, and there are so many countries that they dont at all.

Question Can 5G networks be used in non-launch areas?

I bought the Pixel 6 Pro directly from Japan and use it. Currently, VOLTE is used through the MAGISK patch, but the 5G network is not available. Therefore, I have a question. Isn't there a way for Pixel 6 Pro to use 5G networks in areas where it hasn't been released?
Currently, the support bands for my carrier are N78 and N257
Not yet
Yes it works, for me in Europe, Austria.
I bought the phone in Europe, Germany.
Funnily I get 5G in Austria (where my carrier is) but not in any other countries e.g. Germany.
But that might be due to roaming. No idea.

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