Hello,
I have been using this phone for the past 3 months and I haven't had any problems. I recently upgraded to version 2.3.5 and everything was ok with noticeable improvements to battery backup also.
The problem started yesterday when the phone restarted twice on its own and I thought there must be a problem with some running processes and I decided to switch off and on the phone. After switching off, I haven't been able to turn on the phone back again. There is no display when I press the power key, and initially it used to vibrate briefly when I power ON and now it has stopped doing that also.
I have tried different recovery methods from the internet by removing the battery, sim and memory card and even trying to get into recovery mode. The phone seems to be completely dead now with the key back lights illuminating when connected to the charger being the only response in the phone.
Please help me in identifying the problem and recovering the phone.
Have you rooted your phone ?
Rooted and installed ClockworkMod ROM manager
Yes, I have rooted the phone and this problem started after installing ClockworkMod ROM manager. I have currently given the phone for service.
Since the phone is currently not powering ON, can the service personnel find out if I have rooted the phone thereby making the warranty void? If the warranty is void what options do I have?
Mostly they will not notice ..... Have they got back to you ?
The reason why it crashed is because no one has made a CWM Recovery for the XT530 ... .. This phone really has poor development support its soo sad ...
arkfirext said:
Hello,
I have been using this phone for the past 3 months and I haven't had any problems. I recently upgraded to version 2.3.5 and everything was ok with noticeable improvements to battery backup also.
The problem started yesterday when the phone restarted twice on its own and I thought there must be a problem with some running processes and I decided to switch off and on the phone. After switching off, I haven't been able to turn on the phone back again. There is no display when I press the power key, and initially it used to vibrate briefly when I power ON and now it has stopped doing that also.
I have tried different recovery methods from the internet by removing the battery, sim and memory card and even trying to get into recovery mode. The phone seems to be completely dead now with the key back lights illuminating when connected to the charger being the only response in the phone.
Please help me in identifying the problem and recovering the phone.
Click to expand...
Click to collapse
Hey,i 2 have the same problem and i have also rooted the phone . But when i tried to install cynogen mod. The phone did not start after that and i think it became dead!!!
Plz tell what can be done??
Motherboard replacement for dead motorola fire xt
Motorola service hasn't been able to flash the device with proper firmware and now they have decided to change the motherboard. They say it will take a few more days to get the motherboard possibly from their office from Bangalore. Keeping my fingers crossed till I get back the phone and hopefully there aren't any new problems with the new motherboard.
Guru$$ said:
Hey,i 2 have the same problem and i have also rooted the phone . But when i tried to install cynogen mod. The phone did not start after that and i think it became dead!!!
Plz tell what can be done??
Click to expand...
Click to collapse
if your phone is within its warranty period, you can take it over to the nearest service centre for motorola. You can find the details for the service centres across India from their website. Do not mention that you have rooted the phone and tried installing cynogenmod.
Same problem...
have u got ur mob back??
Did the service center knew u rooted it??
please help...
fkid93 said:
Same problem...
have u got ur mob back??
Did the service center knew u rooted it??
please help...
Click to expand...
Click to collapse
I am still waiting for the service center to replace the motherboard and I hope to get it this week.
Since the phone is completely dead, they haven't been able to establish a connection via USB and hence they haven't found out that the phone was rooted earlier.
Yeah....my phone is fine now and it is working. I sent the phone to motorola service center to repair it. First they changed the motherboard but still the phone did not work. i sent the phone again and then they said that the battery had been locked and then they unlocked the battery and my phone got working!!......
Guru$$ said:
Yeah....my phone is fine now and it is working. I sent the phone to motorola service center to repair it. First they changed the motherboard but still the phone did not work. i sent the phone again and then they said that the battery had been locked and then they unlocked the battery and my phone got working!!......
Click to expand...
Click to collapse
Great to hear that you have got your phone back in working condition. Mine is still in the service center and they say it will take a few more days to get the replacement motherboard. I do have the following questions regarding your serviced phone.
- What do you mean by "battery has been locked"? What happens and how to detect the same.
- Did you get your replacement motherboard with the updated 2.3.5 software?
arkfirext said:
Great to hear that you have got your phone back in working condition. Mine is still in the service center and they say it will take a few more days to get the replacement motherboard. I do have the following questions regarding your serviced phone.
- What do you mean by "battery has been locked"? What happens and how to detect the same.
- Did you get your replacement motherboard with the updated 2.3.5 software?
Click to expand...
Click to collapse
1.I dont know what battery lock means but the motorola service ppl said that the battery had got locked.
2.I didnt get the 2.3.5 software with the replaced motherboard.
Also my device was rooted before but the service ppl did repair it!!
Guru$$ said:
1.I dont know what battery lock means but the motorola service ppl said that the battery had got locked.
2.I didnt get the 2.3.5 software with the replaced motherboard.
Also my device was rooted before but the service ppl did repair it!!
Click to expand...
Click to collapse
Mine is still with Motorola service center and it has taken them more than 2 weeks to get the motherboard replaced. I still get the response from them that they are waiting for the motherboard shipment from Delhi. How was your experience with the service center?
Crap service!!
it was awful. These guys took over a month to repair my phone.
Poor service from Motorola
Guru$$ said:
it was awful. These guys took over a month to repair my phone.
Click to expand...
Click to collapse
That is really really bad service from Motorola. What reasons were they giving you for the delay over a period of a month? It has already been frustrating without the phone for the last 2 weeks and thinking of waiting for few more weeks and not days is making me literally mad ...
Is there anyway we can escalate the issue to get a better and faster response from them?
poor service
arkfirext said:
That is really really bad service from Motorola. What reasons were they giving you for the delay over a period of a month? It has already been frustrating without the phone for the last 2 weeks and thinking of waiting for few more weeks and not days is making me literally mad ...
Is there anyway we can escalate the issue to get a better and faster response from them?
Click to expand...
Click to collapse
No....there's no way!
U just have to wait
No response from Motorola
Guru$$ said:
No....there's no way!
U just have to wait
Click to expand...
Click to collapse
Its really very difficult to contact the service center over the phone as they rarely answer calls. I have now tried registering a complaint with Motorola customer care in order to escalate the issue. The problem is they are very vague about the time it would take to get the phone serviced. In this day and age if you cannot give a definitive commitment then it is very difficult to sustain.
fkid93 said:
Same problem...
have u got ur mob back??
Did the service center knew u rooted it??
please help...
Click to expand...
Click to collapse
Hi Don't worry, they can't findt that your phone is rooted, they will replace the mobile except battery, because I had the same problem in the last month and they took one month time to replace it. I am from Hyderabad for any more information you may contact me on my mobile: 9705397056
---------- Post added at 06:37 PM ---------- Previous post was at 06:26 PM ----------
arkfirext said:
Its really very difficult to contact the service center over the phone as they rarely answer calls. I have now tried registering a complaint with Motorola customer care in order to escalate the issue. The problem is they are very vague about the time it would take to get the phone serviced. In this day and age if you cannot give a definitive commitment then it is very difficult to sustain.
Click to expand...
Click to collapse
Hi You may contact Mr. Vimal sits in chennei On Phone, he is the guy for South India, he is the right person to contact, you call him after 3 PM, so that he generally responds fast. His Number is: 04430688479. you refer the compient number with him for immediate responce.
Got back the phone but GPS not working
I finally got back my phone from the service center and have upgraded to version 2.3.5. I have restored all my settings and applications and everything seems to be fine except for GPS.
GPS does not work now and it does not detect any satellites. I have tried various GPS specific applications and also tried some SW fixes and still there is no improvement. I think there is no other alternative other than to take it back to the Motorola service center to get this problem fixed. The GPS was working fine before they replaced the motherboard. Is there any HW fix possible for the GPS radio?
My phone is still in service center now from past 12 days ..
Hello !
After performing of hard reset, my secind Note II started to diplaying bootloader without possibility to boot android normally. I went to authorized service where they tried to put new version of the system. When I came back to service for my phone, turns out that mainboard should bereplaced because after updating of android problem is worse than before. Now after powering on of the phone, on screen are only strange strips and nothing is going on.
Phone is not covered by warranty so it means that I have to buy new phone or somehow fix this one but it will cost a lot. On that Note II I didn't make any changes with the software before problem or after.
Anyboda has idea is there is any hope to fix my phone without replacing mainboard?
Here is image of my phone.
Thanks in advance.
Wojciech
Hello,
I have an HTC 816G, it is still under warranty period. Few weeks back the rear camera module and the flash stopped working. I did not bother to get the phone checked as the device was functioning properly. Today I noticed that the device was not powering on. After tinkering with it few times, it came alive. Being a Sunday I decided to explore HTC service option and ended up chatting with an Agent(customer service India) who guided me with few basic troubleshooting to try and revive the camera. She directed me to enter the safe mode, which I tried and the phone was stuck at the HTC starting screen. When there was no response, I tried doing a power down by pressing the power button and my device died completely. The tech support requested to take the device to a service center and examine, the catch being the closest service center is away at least 250 kms away (Bangalore or Kochi). Any suggestions or helpful tips to revive the phone, at least get it powered on?
I bought my wife a Redmi Note 8T for xmas, and unfortunately it's been an absolute nightmare to operate ever since she received it. It works perfectly after a reboot, but after a few hours or perhaps half a day of use many of the apps on the phone refuse to open, they just display an all white screen or sometimes the logo of the app, but never open fully. You can close them, or press the home button to go back to something else but that app will not open unless you reboot the phone again.
I did multiple factory resets and re-set everything up but the problem always comes back. I ended up returning it to the retailer (I'm in Australia but the retailer was overseas), but they insist they couldn't re-create the problem, and refused to tell me if they were actually using the phone for a few hours before trying the apps...they seemed to be only ever trying it out after a reboot. I won't name the retailer but their customer service is extremely poor and I certainly won't be using them again. In the end I asked them to send the phone back to me, at which point they demanded $70 to return it as "there were no issues found". I paid it, got the phone back and then cancelled the charges on my credit card just to annoy them.
Anyway...I got the phone back a couple of days ago and set it up again from scratch, MIUI 11.0.5, added my wife's google account, installed half a dozen of her apps (FB Messenger, Whatsapp, Bring shopping etc)...she used the phone for about 2 hours then Messenger and Bring refused to open with the same problem. I can only imagine it's some kind of CPU or RAM issue. It's the 4gb/64gb model so it should be very capable of handling such a light load. Model M1308C3XG.
I figured I'd cut my losses so went and bought her the Mi 9 Lite from a local retailer yesterday morning and it's been working perfectly ever since. Cost twice as much as the 8T but at least I'm not copping an earful any more!
So...I have a new 8T that's has nothing to do....figured I might unlock the bootloader and try TWRP, see if it makes any difference. Did the unlock last night but it tells me I gotta wait 168 hours. Sigh. Anyone got any ideas in the meantime feel free to throw them my way.
Hi Bro.
Me also facing this problem. I am using redmi note 8 (Indian verison)4/64GB variant
I faces the the same problem u mentioned above.
Me also reseted the mobile but the problem still occurs.
Also me unlocked the bootloader and installed the original fastboot flash ROM. But still the problem occurs.
I don't know how to solve this problem.
If you got some solutions suggest me....
Note 8T
Gokul726 said:
Hi Bro.
Me also facing this problem. I am using redmi note 8 (Indian verison)4/64GB variant
<<snip>>
Click to expand...
Click to collapse
I never did get it solved mate, but you know what's interesting is that I can't recreate the issue without a SIM inserted in the phone. I transferred the SIM into the new Mi 9 Lite and it's working fine, and I have been playing with the Note 8T without a SIM...the issue hasn't come back. So my guess is this is a fault with the GSM hardware in this model of phone...it might only happen if you're using a certain frequency which is why not everyone has the problem?
Hi, I'm having exactly the same issues, even though I changed ROM. Seems like a hardware issue. Did you manage to fix it?
Hi, I've got a Samsung Galaxy Note 8.0 (GT-N5110) which won't turn on.
I've charged the battery up and tested it, and it has slightly greater than the voltage stated on the battery label. When charging, the usual charging battery symbol, normally seen on a switched off and charging device does not appear.
I've got some important photos and files on it and thought if I bought another (used) Note and transferred the motherboard from the old (dead) device to the new one that I might be able to get them back, but having done so, I've had no luck - it still won't power on with the old motherboard in the (new to me) replacement tablet.
I've now reinstalled the motherboard back onto the replacement device, and it works fine again.
My understanding is that I can't transfer data from the dead Note 8.0 to the new one if it won't switch on. Can anyone confirm if this is correct, please?
Does anyone have any ideas that I might try to get my files off my old (dead) device onto the new one (or anywhere else) please?
Grateful for any advice anyone can offer.
Many thanks in anticipation.
You need access to the internal memory to retrieve the data. If the SOC failed the data is lost. Otherwise...
A data recovery specialist may be able to retrieve them. Probably around $800.
Thanks, and thanks for coming back to me so quickly.