Question Moto e 2020 XT2052-1 Startup Fail - Moto E (2020)

Hello, I have this device with problems booting android 10. A red legend appears showing "
Failed to validate boot image
ERROR: Failed to pass validation, backup to fastboot
Fastboot Reason: Fail-through from factory boot mode "
I have tried to flash it with various tools like RSD Lite, Odin(NOT shown), and Lenovo User Assistant, all efforts have failed the device always shows the same red legend or sometimes it goes completely black with the charging indicator led blinking. Recovery mode is not accessible.
Please help. Thanks in advance

Rainwod said:
Hello, I have this device with problems booting android 10. A red legend appears showing "
Failed to validate boot image
ERROR: Failed to pass validation, backup to fastboot
Fastboot Reason: Fail-through from factory boot mode "
I have tried to flash it with various tools like RSD Lite, Odin(NOT shown), and Lenovo User Assistant, all efforts have failed the device always shows the same red legend or sometimes it goes completely black with the charging indicator led blinking. Recovery mode is not accessible.
Please help. Thanks in advance
Click to expand...
Click to collapse
What does getvar all say? Remove imei before posting
Code:
fastboot getvar all

thanks sd_shadow
Code:
(bootloader) version: 0.5
(bootloader) version-bootloader: MBM-2.1-ginna_retail-b0c61b8e633-210609
(bootloader) product: ginna
(bootloader) board: ginna
(bootloader) secure: yes
(bootloader) hwrev: PVT
(bootloader) radio: 4
(bootloader) storage-type: emmc
(bootloader) emmc: 32GB SAMSUNG QD63MB RV=08 PV=01 FV=0000000000000001
(bootloader) ram: 2GB SAMSUNG LP3 DIE=8Gb M5=01 M6=06 M7=00 M8=1F
(bootloader) cpu: SDM632
(bootloader) serialno: ZY22BLLKRM
(bootloader) cid: 0x0032
(bootloader) channelid: 0x8d
(bootloader) uid: 96F6A8B300000000000000000000
(bootloader) securestate: oem_locked
(bootloader) factory-modes: disabled
(bootloader) iswarrantyvoid: no
(bootloader) max-download-size: 536870912
(bootloader) reason: Fall-through from factory boot mode
(bootloader) imei:
(bootloader) imei2:
(bootloader) meid:
(bootloader) date: 12-18-2020
(bootloader) sku: XT2052-1
(bootloader) carrier_sku: XT2052-1
(bootloader) battid: SB18C66368
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Thu Sep 9 8:41:56 UTC 2021"
(bootloader) ro.build.fingerprint[0]: motorola/ginna_retail/ginna:10/QPG
(bootloader) ro.build.fingerprint[1]: S30.82-135-7/c2ede:user/release-ke
(bootloader) ro.build.fingerprint[2]: ys
(bootloader) poweroffalarm: 0
(bootloader) ro.build.version.full: <not found>
(bootloader) ro.build.version.qcom: LA.UM.8.6.2.r1-06600-89xx.0
(bootloader) version-baseband: M632_19.00.03.50.02R GINNA_GWLC_CUST
(bootloader) kernel.version[0]: Linux version 4.9.206-perf+ ([email protected]
(bootloader) kernel.version[1]: oid-build) (gcc version 4.9.x 20150123 (
(bootloader) kernel.version[2]: prerelease) (GCC) ) #1 SMP PREEMPT Wed J
(bootloader) kernel.version[3]: un 9 05:43:55 CDT 2021
(bootloader) sbl1.git: sbl1.git
(bootloader) rpm.git: rpm.git
(bootloader) tz.git: tz.git
(bootloader) devcfg.git: devcfg.git
(bootloader) keymaster.git: keymaster.git
(bootloader) cmnlib.git: cmnlib.git
(bootloader) cmnlib64.git: cmnlib64.git
(bootloader) prov.git: prov.git
(bootloader) aboot.git: MBM-2.1-ginna_retail-b0c61b8e633-210609
(bootloader) frp-state: no protection (err)
(bootloader) ro.carrier: retus
(bootloader) current-slot: a
(bootloader) running-boot-lun: 0
(bootloader) running-slot: _a
(bootloader) slot-suffixes: _a,_b
(bootloader) slot-count: 2
(bootloader) slot-successful:_a: No
(bootloader) slot-successful:_b: No
(bootloader) slot-bootable:_a: Yes
(bootloader) slot-bootable:_b: Yes
(bootloader) slot-retry-count:_a: 5
(bootloader) slot-retry-count:_b: 0
(bootloader) pcb-part-no: SB28C75450
(bootloader) is-userspace: no
(bootloader) is-logical:
all: listed above
Finished. Total time: 1.609s
i downloaded and try to flash this ROMs:
XT2052-1_GINNA_RETUS_10_QPGS30.82-135-7_subsidy-DEFAULT_regulatory-DEFAULT_CFC.xml
GINNA_RETAIL_QPGS30.82_135_16_subsidy_DEFAULT_regulatory_DEFAULT_CFC.xml
XT2052-1_GINNA_RETUS_10_QPGS30.82-135-9_subsidy-DEFAULT_regulatory-DEFAULT_CFC.xml
the variable (bootloader) ro.build.fingerprint[1] does not change its value, it always shows S30.82-135-7/c2ede:user/release-ke even after flashing with RSD Lite.
Thanks a lot

Rainwod said:
thanks sd_shadow
Code:
(bootloader) version: 0.5
(bootloader) version-bootloader: MBM-2.1-ginna_retail-b0c61b8e633-210609
(bootloader) product: ginna
(bootloader) board: ginna
(bootloader) secure: yes
(bootloader) hwrev: PVT
(bootloader) radio: 4
(bootloader) storage-type: emmc
(bootloader) emmc: 32GB SAMSUNG QD63MB RV=08 PV=01 FV=0000000000000001
(bootloader) ram: 2GB SAMSUNG LP3 DIE=8Gb M5=01 M6=06 M7=00 M8=1F
(bootloader) cpu: SDM632
(bootloader) serialno: ZY22BLLKRM
(bootloader) cid: 0x0032
(bootloader) channelid: 0x8d
(bootloader) uid: 96F6A8B300000000000000000000
(bootloader) securestate: oem_locked
(bootloader) factory-modes: disabled
(bootloader) iswarrantyvoid: no
(bootloader) max-download-size: 536870912
(bootloader) reason: Fall-through from factory boot mode
(bootloader) imei:
(bootloader) imei2:
(bootloader) meid:
(bootloader) date: 12-18-2020
(bootloader) sku: XT2052-1
(bootloader) carrier_sku: XT2052-1
(bootloader) battid: SB18C66368
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Thu Sep 9 8:41:56 UTC 2021"
(bootloader) ro.build.fingerprint[0]: motorola/ginna_retail/ginna:10/QPG
(bootloader) ro.build.fingerprint[1]: S30.82-135-7/c2ede:user/release-ke
(bootloader) ro.build.fingerprint[2]: ys
(bootloader) poweroffalarm: 0
(bootloader) ro.build.version.full: <not found>
(bootloader) ro.build.version.qcom: LA.UM.8.6.2.r1-06600-89xx.0
(bootloader) version-baseband: M632_19.00.03.50.02R GINNA_GWLC_CUST
(bootloader) kernel.version[0]: Linux version 4.9.206-perf+ ([email protected]
(bootloader) kernel.version[1]: oid-build) (gcc version 4.9.x 20150123 (
(bootloader) kernel.version[2]: prerelease) (GCC) ) #1 SMP PREEMPT Wed J
(bootloader) kernel.version[3]: un 9 05:43:55 CDT 2021
(bootloader) sbl1.git: sbl1.git
(bootloader) rpm.git: rpm.git
(bootloader) tz.git: tz.git
(bootloader) devcfg.git: devcfg.git
(bootloader) keymaster.git: keymaster.git
(bootloader) cmnlib.git: cmnlib.git
(bootloader) cmnlib64.git: cmnlib64.git
(bootloader) prov.git: prov.git
(bootloader) aboot.git: MBM-2.1-ginna_retail-b0c61b8e633-210609
(bootloader) frp-state: no protection (err)
(bootloader) ro.carrier: retus
(bootloader) current-slot: a
(bootloader) running-boot-lun: 0
(bootloader) running-slot: _a
(bootloader) slot-suffixes: _a,_b
(bootloader) slot-count: 2
(bootloader) slot-successful:_a: No
(bootloader) slot-successful:_b: No
(bootloader) slot-bootable:_a: Yes
(bootloader) slot-bootable:_b: Yes
(bootloader) slot-retry-count:_a: 5
(bootloader) slot-retry-count:_b: 0
(bootloader) pcb-part-no: SB28C75450
(bootloader) is-userspace: no
(bootloader) is-logical:
all: listed above
Finished. Total time: 1.609s
i downloaded and try to flash this ROMs:
XT2052-1_GINNA_RETUS_10_QPGS30.82-135-7_subsidy-DEFAULT_regulatory-DEFAULT_CFC.xml
GINNA_RETAIL_QPGS30.82_135_16_subsidy_DEFAULT_regulatory_DEFAULT_CFC.xml
XT2052-1_GINNA_RETUS_10_QPGS30.82-135-9_subsidy-DEFAULT_regulatory-DEFAULT_CFC.xml
the variable (bootloader) ro.build.fingerprint[1] does not change its value, it always shows S30.82-135-7/c2ede:user/release-ke even after flashing with RSD Lite.
Thanks a lot
Click to expand...
Click to collapse
Rsd lite may not work with Windows 10.
Use Windows 7 or xp with rsd lite.

Sometimes this works flash this.
Code:
fastboot flash partition gpt.bin
fastboot reboot bootloader
Then retry LMSA if you have Windows 10 or RSD Lite if you have Windows 7 or XP

sd_shadow said:
(...)
Then retry LMSA if you have Windows 10 or RSD Lite if you have Windows 7 or XP
Click to expand...
Click to collapse
I have tried both methods that you have indicated, in both cases ( RSD lite with Windows XP ) the process ends normally without failures but the result is the same, red Startup Fail legend. Thanks for the help, do you have any other ideas?

Rainwod said:
I have tried both methods that you have indicated, in both cases ( RSD lite with Windows XP ) the process ends normally without failures but the result is the same, red Startup Fail legend. Thanks for the help, do you have any other ideas?
Click to expand...
Click to collapse
It's possible the issue is related to the Persist Partition or other secure partition.
There is a good thread in the Moto G5 Plus forum.
I don't know if any of that discussion applies to the Moto E though.
Fix Persist, resolve IMEI=0, Volte, 4G, Explanation, Requirements
I have created this thread in order to have one thread that details just the solution to fixing your persist, identifying whether or not you have an issue with your persist, and how you can restore your IMEI without hacks. This guide is written...
forum.xda-developers.com

Honestly looks like a cross flash to retus, followed by a bootloader lock. I don't think you can trust any fastboot variables if that's the case. You'd just have to flash boot.img for every model and variant of the E 2020 until you find the one that is allowed to boot.

Related

BootLooping/recovery booting Motorola Z2 Play Xt1710-02

I am at my limit. I have the phone able to be boot in fastboot mode. The phone only can boot in fastboot mode. Trying to get it to recovery mode only makes it blink for an instant and either turns off or goes to a black screen. The phone oem is locked, bootloader is locked, and for some reason I can't seem to find the correct recovery file or stock rom to boot or flash too.
I ran fastboot get-var all and got this:
C:\adb\platform-tools>fastboot getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: moto-msm8953-C0.CD
(bootloader) product: albus
(bootloader) board: albus
(bootloader) secure: yes
(bootloader) hwrev: P4
(bootloader) radio: 1
(bootloader) storage-type: emmc
(bootloader) emmc: 32GB MICRON Q3J97V RV=08 PV=10 FV=00000000000000A7
(bootloader) ram: 3GB MICRON LP3 DIE=6Gb M5=03 M6=00 M7=00 M8=7B
(bootloader) cpu: MSM8953
(bootloader) serialno: ZY224FL3BG
(bootloader) cid: 0x0002
(bootloader) channelid: 0x83
(bootloader) uid: C379DE4800000000000000000000
(bootloader) securestate: oem_locked
(bootloader) iswarrantyvoid: no
(bootloader) max-download-size: 534773760
(bootloader) reason: Volume down key pressed
(bootloader) imei: 355675081790487
(bootloader) meid:
(bootloader) date: 08-26-2017
(bootloader) sku: XT1710-02
(bootloader) carrier_sku:
(bootloader) battid: SNN5985A
(bootloader) iccid: 89148000003596429824
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Thu Jan 1 15: 3:57 UTC 1970"
(bootloader) ro.build.fingerprint[0]: motorola/albus_verizon/albus:8.0.0
(bootloader) ro.build.fingerprint[1]: /ODS27.76-12-36/39:user/release-ke
(bootloader) ro.build.fingerprint[2]: ys
(bootloader) poweroffalarm: 0
(bootloader) ro.build.version.full[0]: Blur_Version.27.221.39.albus_veri
(bootloader) ro.build.version.full[1]: zon.verizon.en.US
(bootloader) ro.build.version.qcom: LA.UM.6.6.r1-04400-89xx.0
(bootloader) version-baseband: M8953P_41.50.07.73R ALBUS_NA_CUST
(bootloader) kernel.version[0]: Linux version 3.18.71-perf-g2879ff4 (hud
(bootloader) kernel.version[1]: [email protected]) (gcc version 4.9.x 2015
(bootloader) kernel.version[2]: 0123 (prerelease) (GCC) ) #1 SMP PREEMPT
(bootloader) kernel.version[3]: Mon Jul 2 18:23:37 CDT 2018
(bootloader) sbl1.git: git=MBM-NG-VC0.CD-0-g4650d8f
(bootloader) rpm.git: git=MBM-NG-VC1.82-0-gbd19194
(bootloader) tz.git: git=MBM-NG-VC1.82-0-gfbd9875-dirty
(bootloader) devcfg.git: git=MBM-NG-VC1.82-0-gfbd9875-dirty
(bootloader) keymaster.git: git=MBM-NG-VC1.82-0-gfbd9875-dirty
(bootloader) cmnlib.git: git=MBM-NG-VC1.82-0-gfbd9875-dirty
(bootloader) cmnlib64.git: git=MBM-NG-VC1.82-0-gfbd9875-dirty
(bootloader) prov.git: git=MBM-NG-VC1.82-0-gfbd9875-dirty
(bootloader) aboot.git: git=MBM-NG-VC0.CD-0-g361b83a
(bootloader) frp-state: no protection (77)
(bootloader) ro.carrier: vzw
(bootloader) current-slot:
(bootloader) slot-suffixes: _a
(bootloader) slot-count: 1
(bootloader) slot-successful:_a: INVALID
(bootloader) slot-successful:_b: INVALID
(bootloader) slot-bootable:_a: INVALID
(bootloader) slot-bootable:_b: INVALID
(bootloader) slot-retry-count:_a: unknown
(bootloader) slot-retry-count:_b: unknown
all: listed above
Finished. Total time: 0.211s
Any help at all is greatly appreciated. Well i'd like to change an earlier statement. Now when I try booting it it goes to recovery mode for a split second and turns off. It's only when I go to fastboot mode and try starting it from there does it constantly loop.
not sure but try this command, it may help:-
fastboot continue
This happened to me flashing the latest firmware. Not sure what fixed it exactly but I flashed a few different firmwares and the problem was gone.
xt1710-02 is a Verizon version. If you can get to fastboot, try the software assistance from Verizon: https://www.verizonwireless.com/support/knowledge-base-209216/
It will restore back to factory.
Edit: nvm. If you can't get it to boot then this won't help you. What about this firmware? https://mirrors.lolinet.com/firmware/moto/albus/official/VZW/

My phone boots to recovery

I installed TWRP a long time ago, for xposed ad other things, in one instalation of a rom or a kernel my phone started to boot directly to TWRP and not to system, y tried to flash stock but the problem kept going, then i realized that if i boot to bootlader with volume- and power, then hit start the phone will boot normally, so every time i restart the phone i had to boot in bootloader and then hit start. recently i installed the official nougat rom via adb and TWRP, and i still have the problem, i am going to sell the phone now, so i need to give it as stock as possible, so i need to fix the boot issue and relock the bootloader.
I apologize for my english, i did my best to explain the situation.
Thanks
Juanes2070 said:
I installed TWRP a long time ago, for xposed ad other things, in one instalation of a rom or a kernel my phone started to boot directly to TWRP and not to system, y tried to flash stock but the problem kept going, then i realized that if i boot to bootlader with volume- and power, then hit start the phone will boot normally, so every time i restart the phone i had to boot in bootloader and then hit start. recently i installed the official nougat rom via adb and TWRP, and i still have the problem, i am going to sell the phone now, so i need to give it as stock as possible, so i need to fix the boot issue and relock the bootloader.
I apologize for my english, i did my best to explain the situation.
Thanks
Click to expand...
Click to collapse
Please connect your phone in bootloader and write command "fastboot getvar all" and share data so status can be checked for solution.
Actually you need to flash same Bootloader version again to resolve the issue
Data
zahidm said:
Please connect your phone in bootloader and write command "fastboot getvar all" and share data so status can be checked for solution.
Actually you need to flash same Bootloader version again to resolve the issue
Click to expand...
Click to collapse
Hi, i'm sorry i took so long to get the data, here it is, can you still help me out ? thanks for the reply
version: 0.5
(bootloader) version-bootloader: moto-msm8937-BC.12
(bootloader) product: montana
(bootloader) board: montana
(bootloader) secure: yes
(bootloader) hwrev: P3
(bootloader) radio: 2
(bootloader) storage-type: emmc
(bootloader) emmc: 32GB SAMSUNG QX13MB RV=08 PV=07 FV=0000000000000007
(bootloader) ram: 2GB SAMSUNG LP3 DIE=8Gb M5=01 M6=05 M7=00 M8=1F
(bootloader) cpu: MSM8937
(bootloader) serialno: ZY322KZMMJ
(bootloader) cid: 0x0032
(bootloader) channelid: 0x1b
(bootloader) uid: 34153EE200000000000000000000
(bootloader) securestate: flashing_unlocked
(bootloader) iswarrantyvoid: yes
(bootloader) max-download-size: 535822336
(bootloader) reason: Reboot mode set to fastboot
(bootloader) imei: 355662082344936
(bootloader) meid:
(bootloader) date: 01-28-2018
(bootloader) sku: XT1791
(bootloader) carrier_sku:
(bootloader) battid: SB18C15118
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time:
(bootloader) ro.build.fingerprint[0]: motorola/montana/montana:8.1.0/OPP
(bootloader) ro.build.fingerprint[1]: S28.65-37-2/e71c:user/release-keys
(bootloader) poweroffalarm: 0
(bootloader) ro.build.version.full[0]: Blur_Version.28.201.2.mon.retail.
(bootloader) ro.build.version.full[1]: en.US
(bootloader) ro.build.version.qcom: LA.UM.6.6.r1-08600-89xx.0
(bootloader) version-baseband: M8937_37.13.03.64R MONTANA_LATAMDSDS_CUST
(bootloader) kernel.version[0]: Linux version 3.18.71-perf-g784476b (hud
(bootloader) kernel.version[1]: [email protected]) (gcc version 4.8 (GCC)
(bootloader) kernel.version[2]: ) #1 SMP PREEMPT Tue Oct 9 12:38:10 CDT
(bootloader) kernel.version[3]: 2018
(bootloader) sbl1.git: git=MBM-NG-VBC.12-0-g77d3670
(bootloader) rpm.git: git=bd76357-dirty
(bootloader) tz.git: git=9a0b157
(bootloader) devcfg.git: git=9a0b157
(bootloader) keymaster.git: git=7b4297f
(bootloader) cmnlib.git: git=7b4297f
(bootloader) cmnlib64.git: git=7b4297f
(bootloader) prov.git: git=7b4297f
(bootloader) aboot.git: git=MBM-NG-VBC.12-0-g0b9dae9
(bootloader) frp-state: no protection (77)
(bootloader) ro.carrier: retla
(bootloader) current-slot:
(bootloader) slot-suffixes: _a
(bootloader) slot-count: 1
(bootloader) slot-successful:_a: INVALID
(bootloader) slot-successful:_b: INVALID
(bootloader) slot-bootable:_a: INVALID
(bootloader) slot-bootable:_b: INVALID
(bootloader) slot-retry-count:_a: unknown
(bootloader) slot-retry-count:_b: unknown
Juanes2070 said:
Hi, i'm sorry i took so long to get the data, here it is, can you still help me out ? thanks for the reply
version: 0.5
(bootloader) version-bootloader: moto-msm8937-BC.12
(bootloader) product: montana
(bootloader) board: montana
(bootloader) secure: yes
(bootloader) hwrev: P3
(bootloader) radio: 2
(bootloader) storage-type: emmc
(bootloader) emmc: 32GB SAMSUNG QX13MB RV=08 PV=07 FV=0000000000000007
(bootloader) ram: 2GB SAMSUNG LP3 DIE=8Gb M5=01 M6=05 M7=00 M8=1F
(bootloader) cpu: MSM8937
(bootloader) serialno: ZY322KZMMJ
(bootloader) cid: 0x0032
(bootloader) channelid: 0x1b
(bootloader) uid: 34153EE200000000000000000000
(bootloader) securestate: flashing_unlocked
(bootloader) iswarrantyvoid: yes
(bootloader) max-download-size: 535822336
(bootloader) reason: Reboot mode set to fastboot
(bootloader) imei: 355662082344936
(bootloader) meid:
(bootloader) date: 01-28-2018
(bootloader) sku: XT1791
(bootloader) carrier_sku:
(bootloader) battid: SB18C15118
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time:
(bootloader) ro.build.fingerprint[0]: motorola/montana/montana:8.1.0/OPP
(bootloader) ro.build.fingerprint[1]: S28.65-37-2/e71c:user/release-keys
(bootloader) poweroffalarm: 0
(bootloader) ro.build.version.full[0]: Blur_Version.28.201.2.mon.retail.
(bootloader) ro.build.version.full[1]: en.US
(bootloader) ro.build.version.qcom: LA.UM.6.6.r1-08600-89xx.0
(bootloader) version-baseband: M8937_37.13.03.64R MONTANA_LATAMDSDS_CUST
(bootloader) kernel.version[0]: Linux version 3.18.71-perf-g784476b (hud
(bootloader) kernel.version[1]: [email protected]) (gcc version 4.8 (GCC)
(bootloader) kernel.version[2]: ) #1 SMP PREEMPT Tue Oct 9 12:38:10 CDT
(bootloader) kernel.version[3]: 2018
(bootloader) sbl1.git: git=MBM-NG-VBC.12-0-g77d3670
(bootloader) rpm.git: git=bd76357-dirty
(bootloader) tz.git: git=9a0b157
(bootloader) devcfg.git: git=9a0b157
(bootloader) keymaster.git: git=7b4297f
(bootloader) cmnlib.git: git=7b4297f
(bootloader) cmnlib64.git: git=7b4297f
(bootloader) prov.git: git=7b4297f
(bootloader) aboot.git: git=MBM-NG-VBC.12-0-g0b9dae9
(bootloader) frp-state: no protection (77)
(bootloader) ro.carrier: retla
(bootloader) current-slot:
(bootloader) slot-suffixes: _a
(bootloader) slot-count: 1
(bootloader) slot-successful:_a: INVALID
(bootloader) slot-successful:_b: INVALID
(bootloader) slot-bootable:_a: INVALID
(bootloader) slot-bootable:_b: INVALID
(bootloader) slot-retry-count:_a: unknown
(bootloader) slot-retry-count:_b: unknown
Click to expand...
Click to collapse
I sold Montana but let me check solution for you

(bootloader) Unlock Data Unavailable

I'm trying to get the unlock code for my XT1922-3, but it's unsuccessful. I've tried everything, Regular ADB and fastboot, Minimal ADB And fastboot, reinstalling Motorola drivers, trying from linux, but it just won't budge.
The "Allow OEM Unlocking" and "Enable USB debugging" are enabled in developer settings.
The output I get from
Code:
fastboot oem get_unlock_data
Code:
...
(bootloader) Unlock data:
(bootloader) Unlock data unavailable
(bootloader) Failed
OKAY [ 0.052s]
finished. total time: 0.061s
and this is from
Code:
fastboot getvar all
Code:
(bootloader) version: 0.5
(bootloader) version-bootloader[0]: MBM-2.1-aljeter_retail-b1f322d35c1-2
(bootloader) version-bootloader[1]: 00404
(bootloader) product: jeter
(bootloader) board: jeter
(bootloader) secure: yes
(bootloader) hwrev: P4
(bootloader) radio: 5
(bootloader) storage-type: emmc
(bootloader) emmc: 32GB SAMSUNG GD6BMB RV=08 PV=01 FV=0000000000000001
(bootloader) ram: 3GB SAMSUNG LP3 DIE=8Gb M5=01 M6=06 M7=00 M8=5F
(bootloader) cpu: MSM8937
(bootloader) serialno: ZL4227NHJ2
(bootloader) cid: 0x0000
(bootloader) channelid: 0x00
(bootloader) uid: 1D6E239400000000000000000000
(bootloader) securestate: oem_locked
(bootloader) iswarrantyvoid: no
(bootloader) max-download-size: 535822336
(bootloader) reason: Reboot mode set to fastboot
(bootloader) imei: REDACTED
(bootloader) meid:
(bootloader) date: 05-07-2019
(bootloader) sku: XT1922-3
(bootloader) carrier_sku: XT1922-3
(bootloader) battid:
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Tue May 19 16:12:32 UTC 2020"
(bootloader) ro.build.fingerprint[0]: motorola/aljeter/aljeter:9/PPPS29.
(bootloader) ro.build.fingerprint[1]: 55-35-18-7/6a0d0:user/release-keys
(bootloader) poweroffalarm: 0
(bootloader) ro.build.version.full[0]: Blur_Version.29.311.7.aljeter.ret
(bootloader) ro.build.version.full[1]: ail.en.US
(bootloader) ro.build.version.qcom: LA.UM.7.6.r1-03700-89xx.0
(bootloader) version-baseband: M8937_34.42.05.98R JETER_EMEADSDS_CUST
(bootloader) kernel.version[0]: Linux version 3.18.120-perf-g3e480e17e11
(bootloader) kernel.version[1]: f-04280-g407726838ebf ([email protected]
(bootloader) kernel.version[2]: 8) (gcc version 4.9.x 20150123 (prerelea
(bootloader) kernel.version[3]: se) (GCC) ) #1 SMP PREEMPT Sat Apr 4 12:
(bootloader) kernel.version[4]: 24:37 CDT 2020
(bootloader) sbl1.git: MBM-2.1-aljeter_retail-0d2031d6b9-200404
(bootloader) rpm.git: MBM-2.1-aljeter_retail-af31f6ae-200404
(bootloader) tz.git: MBM-2.1-aljeter_retail-f9b266cd30-200404
(bootloader) devcfg.git: MBM-2.1-aljeter_retail-f9b266cd30-200404
(bootloader) keymaster.git: MBM-2.1-aljeter_retail-f9b266cd30-200404
(bootloader) cmnlib.git: MBM-2.1-aljeter_retail-f9b266cd30-200404
(bootloader) cmnlib64.git: MBM-2.1-aljeter_retail-f9b266cd30-200404
(bootloader) prov.git: MBM-2.1-aljeter_retail-f9b266cd30-200404
(bootloader) aboot.git: MBM-2.1-aljeter_retail-b1f322d35c1-200404
(bootloader) frp-state: no protection (210)
(bootloader) ro.carrier: reteu
(bootloader) current-slot:
(bootloader) slot-suffixes: _a
(bootloader) slot-count: 1
(bootloader) slot-successful:_a: INVALID
(bootloader) slot-successful:_b: INVALID
(bootloader) slot-bootable:_a: INVALID
(bootloader) slot-bootable:_b: INVALID
(bootloader) slot-retry-count:_a: unknown
(bootloader) slot-retry-count:_b: unknown
all: listed above
finished. total time: 1.896s

Unable to get past bootloader

I've never tried to unlock/root my z2 play (this one is my wife's), but it is now stuck in bootloader.
Selecting the options START, RECOVERY MODE, FACTORY MODE, BP TOOLS, and QCOM all fail with the same message:
Code:
Failed to verify hab image boot
failed to validate boot image
ERROR: Failed to pass validation, backup to fastboot
Since we never expected this issue to happen, usb debugging and allow oem unlock hasn't been enabled. We tried to use the "Rescue and Smart Assistant" from motorola, but it fails with:
Code:
Flashboot Flash Single Partition
Flash failed. Please try again
We are using the "ALBUS_C_OPSS27.76_12_28_20_cid50_subsidy_DEFAULT_regulatory_DEFAULT_CFC_SVC.xml" motorola suggested.
I've tried using fastboot and looking through various threads on using fastboot commands to flash stock firmware, but haven't found any success. Also tried doing the steps in the firmware's servicefile.xml with no success.
Here's the output from "fastboot getvar all":
Code:
(bootloader) version: 0.5
(bootloader) version-bootloader: moto-msm8953-C0.CD
(bootloader) product: albus
(bootloader) board: albus
(bootloader) secure: yes
(bootloader) hwrev: P4
(bootloader) radio: 1
(bootloader) storage-type: emmc
(bootloader) emmc: 64GB SKHYNIX HCG8a4 RV=08 PV=A2 FV=00000000000000A2
(bootloader) ram: 4GB SKHYNIX LP3 DIE=8Gb M5=06 M6=03 M7=00 M8=5F
(bootloader) cpu: MSM8953
(bootloader) serialno: ZY224WBXTH
(bootloader) cid: 0x0032
(bootloader) channelid: 0x8d
(bootloader) uid: B4C8C53E00000000000000000000
(bootloader) securestate: oem_locked
(bootloader) iswarrantyvoid: no
(bootloader) max-download-size: 534773760
(bootloader) reason: Fall-through from normal boot mode
(bootloader) imei: --REMOVED--
(bootloader) meid:
(bootloader) date: 03-19-2018
(bootloader) sku: XT1710-01
(bootloader) carrier_sku:
(bootloader) battid: SNN5985A
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Thu Jan 1 1:47:35 UTC 1970"
(bootloader) ro.build.fingerprint[0]: motorola/albus_c/albus:8.0.0/OPSS2
(bootloader) ro.build.fingerprint[1]: 7.76-12-28-20/19:user/release-keys
(bootloader) poweroffalarm: 0
(bootloader) ro.build.version.full[0]: Blur_Version.27.461.19.albus_c.re
(bootloader) ro.build.version.full[1]: tail.en.US
(bootloader) ro.build.version.qcom: LA.UM.6.6.r1-04400-89xx.0
(bootloader) version-baseband: M8953P_41.50.07.67.03R ALBUS_NA_CUST
(bootloader) kernel.version[0]: Linux version 3.18.71-perf-gd304391 (hud
(bootloader) kernel.version[1]: [email protected]) (gcc version 4.9.x 2015
(bootloader) kernel.version[2]: 0123 (prerelease) (GCC) ) #1 SMP PREEMPT
(bootloader) kernel.version[3]: Tue Jun 18 07:23:48 CDT 2019
(bootloader) sbl1.git: git=MBM-NG-VC0.CD-0-g4650d8f
(bootloader) rpm.git: git=bd19194
(bootloader) tz.git: git=20bded9-dirty
(bootloader) devcfg.git: git=20bded9-dirty
(bootloader) keymaster.git: git=20bded9-dirty
(bootloader) cmnlib.git: git=20bded9-dirty
(bootloader) cmnlib64.git: git=20bded9-dirty
(bootloader) prov.git: git=20bded9-dirty
(bootloader) aboot.git: git=MBM-NG-VC0.CD-0-g361b83a
(bootloader) frp-state: protected (210)
(bootloader) ro.carrier: retus
(bootloader) current-slot:
(bootloader) slot-suffixes: _a
(bootloader) slot-count: 1
(bootloader) slot-successful:_a: INVALID
(bootloader) slot-successful:_b: INVALID
(bootloader) slot-bootable:_a: INVALID
(bootloader) slot-bootable:_b: INVALID
(bootloader) slot-retry-count:_a: unknown
(bootloader) slot-retry-count:_b: unknown
(Sorry if I forgot to remove some private info... I only remember threads telling other people to remove IMEI)
edit:
We don't care about recovering any data, just want to get the phone working again. I got the bootloader unlock code from motorola, but it doesn't work. It says:
Code:
(bootloader) Check 'Allow OEM Unlock' in Android Settings > Developer
(bootloader) Options
Tried to use 2 different albus TWRP for recovery, but it can't validate (probably because I can't unlock bootloader)
bump
bump

How to unlock bootloader on Moto G7 Play when phone can only start in fastboot

Hi,
I have a Moto G7 which I use for an epilepsy app, which is vital for my survival.
I have used the phone for some android app testing, and along the way I have managed to mess something up - so the phone cannot start outside fastboot.
I want to unlock the device, so I can flash it and hopefully get it working again - but the device wont allow it.
When trying to unlock the phone using the following command "fastboot oem unlock <UNLOCK_KEY>" I get the following message:
"Check 'Allow OEM Unlock' in Android Settings > Developer".
My problem is, that I cannot start the phone outside fastboot to actually enable this option. Pressing recovery in fastboot simply makes the phone turn off, and running in factory just leaves the phone hanging on the screen with the Motorola logo forever.
This is my output from "fastboot getvar all":
(bootloader) version: 0.5
(bootloader) version-bootloader[0]: MBM-2.1-channel_retail-8680332d337-2
(bootloader) version-bootloader[1]: 10129
(bootloader) product: channel
(bootloader) board: channel
(bootloader) secure: yes
(bootloader) hwrev: PVTB
(bootloader) radio: 2
(bootloader) storage-type: emmc
(bootloader) emmc: 32GB SAMSUNG QD63MB RV=08 PV=01 FV=0000000000000001
(bootloader) ram: 2GB SAMSUNG LP3 DIE=8Gb M5=01 M6=06 M7=00 M8=1F
(bootloader) cpu: SDM632
(bootloader) serialno: ZY326XJDP9
(bootloader) cid: 0x0032
(bootloader) channelid: 0x00
(bootloader) uid: BB282DFA00000000000000000000
(bootloader) securestate: oem_locked
(bootloader) factory-modes: disabled
(bootloader) iswarrantyvoid: no
(bootloader) max-download-size: 536870912
(bootloader) reason: Volume down key pressed
(bootloader) imei: <hidden>
(bootloader) imei2:
(bootloader) meid:
(bootloader) date: 11-08-2019
(bootloader) sku: XT1952-1
(bootloader) carrier_sku: XT1952-1
(bootloader) battid: SB18C30735
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Mon Mar 28 6:46:16 UTC 2022"
(bootloader) ro.build.fingerprint[0]: motorola/channel_reteu/channel:10/
(bootloader) ro.build.fingerprint[1]: QPYS30.52-22-8-9/5d346:user/releas
(bootloader) ro.build.fingerprint[2]: e-keys
(bootloader) poweroffalarm: 0
(bootloader) ro.build.version.full: <not found>
(bootloader) ro.build.version.qcom: LA.UM.8.6.2.r1-06600-89xx.0
(bootloader) version-baseband[0]: M632_43.192.01.165R CHANNEL_SUPERDSDS_
(bootloader) version-baseband[1]: CUST
(bootloader) kernel.version[0]: Linux version 4.9.206-perf+ ([email protected]
(bootloader) kernel.version[1]: oid-build) (gcc version 4.9.x 20150123 (
(bootloader) kernel.version[2]: prerelease) (GCC) ) #1 SMP PREEMPT Fri J
(bootloader) kernel.version[3]: an 29 05:00:10 CST 2021
(bootloader) sbl1.git: MBM-2.1-channel_retail-315bc626c6-210129
(bootloader) rpm.git: MBM-2.1-channel_retail-20f2cf34-210129
(bootloader) tz.git: MBM-2.1-channel_retail-625251ecfd-210129
(bootloader) devcfg.git: MBM-2.1-channel_retail-625251ecfd-210129
(bootloader) keymaster.git: MBM-2.1-channel_retail-625251ecfd-210129
(bootloader) cmnlib.git: MBM-2.1-channel_retail-625251ecfd-210129
(bootloader) cmnlib64.git: MBM-2.1-channel_retail-625251ecfd-210129
(bootloader) prov.git: MBM-2.1-channel_retail-625251ecfd-210129
(bootloader) aboot.git: MBM-2.1-channel_retail-8680332d337-210129
(bootloader) frp-state: protected (77)
(bootloader) ro.carrier: reteu
(bootloader) current-slot: a
(bootloader) running-boot-lun: 0
(bootloader) running-slot: _a
(bootloader) slot-suffixes: _a,_b
(bootloader) slot-count: 2
(bootloader) slot-successful:_a: No
(bootloader) slot-successful:_b: No
(bootloader) slot-bootable:_a: Yes
(bootloader) slot-bootable:_b: Yes
(bootloader) slot-retry-count:_a: 3
(bootloader) slot-retry-count:_b: 0
(bootloader) pcb-part-no: SP69A6P1K4

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