Question Unresponsive Touch screen after lock - Samsung Galaxy A72 4G

Hi I have a Samsung galaxy A72 SM -A725F/DS
When my phone is locked for a while in my pocket the touch screen becomes unresponsive and have to hard reboot after reboot touch screen works perfectly fine.
My phone is not rooted still original firmware
Some help would be much appreciated?

How did your get back to normal?

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