Question Issues with the phone - Honor Magic4 Pro

Hi all, is anyone else getting the following issues with the phone?
Video playback will randomly freeze but audio continues (happens on Netflix, YouTube and tiktok?)
Some navigation software does not render correctly, it's like the graphics will keep changing colours and flash between colours - see attached video
No auto switching between wifi and data. I have to toggle data to enable it after straying away from WiFi
Random resets like when the phone is charging it'll reset itself. I've checked the runtime and it'll still show as if its not rebooted. Or the phone will reset randomly whilst on a telephone call

Not having the issues you related but I'm having issues with the dialer.
If I'm watching Netflix via phone and someone calls me I can hear ringtone but I get no option to answer phone.....the notification or answer screen doesn't show.
I have to wait for phone to stop ringing the call them back.
Have tried different dialers from play store but they all suffer same problem.
The other issue I have is using Nova as home screen replacement at regular periods I can't access the recents....I can see them but won't allow to tap or scroll.

Related

[Q] Video recording problems

My video recording often fails - it seems like the applications hangs. It is not always this happens, and I have so far failed to figure out why it sometimes work and other times doesn't.
When it fails, I see the problem occur when I stop the recording. The red recording button turns back into the video camera icon, but the gallery and filter icon does not re-appear. It does not have any effect to press any of the remaining icons on the screen. It seems like the application hangs or is frozen. The camera/background does change/move like it still works.
An .mp4 file is generated but it can not be played from the phone or PC.
I have tried to delete all .jpg, .mpX files. Tried factory reset 3 times, but the problem keeps coming back.
Any ideas / suggestions on what I can try to solve this?
BR Steen

Videos Randomly Pausing

This problem is most noticeable when watching YouTube, and I haven't toyed with too many other video apps to determine if it also happens, but while watching videos, the video will randomly pause.
Doesn't matter what brightness the phone is at, the phone isn't too warm when it happens, doesn't matter if I have headphones plugged in or not, etc. And it's not like an accidental screen touch, because touching the screen once shouldn't pause the video, just show the controls.
I've tried a full factory reset of my phone and it's still occurring. Has anyone experienced this or does anyone have any suggestions for troubleshooting? It's incredibly annoying...
Edit: I should clarify this isn't pausing while buffering - this is acting like someone pressed pause mid-video - on screen controls appear, home button appears, status bar appears, and the "Play" icon to press and continue playing the video.
I have the exact same problem.
Did you manage to resolv it?
I have LG H815 SEA and i'm on stock ROM, because i can't root or install custom ROM
The same thing happens to me. I've figured it out why it happens - and it happens in all full screen apps - bottom home touch screen buttons appear together with top notifications bar for just a split second - if you look you'll see it. That causes youtube app to pause the video, and behaviours are different in other apps. It is really annoying and I haven't found a fix yet.
Same issue here with a brand new LG v20, even happens after I take the case off. No idea what could be the issue. And same with the video being fully loaded, and being on o off Wi-Fi doesn't help . Please someone give us an answer!!!!
jetsetwilly1977 said:
The same thing happens to me. I've figured it out why it happens - and it happens in all full screen apps - bottom home touch screen buttons appear together with top notifications bar for just a split second - if you look you'll see it. That causes youtube app to pause the video, and behaviours are different in other apps. It is really annoying and I haven't found a fix yet.
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Calikid said:
Same issue here with a brand new LG v20, even happens after I take the case off. No idea what could be the issue. And same with the video being fully loaded, and being on o off Wi-Fi doesn't help . Please someone give us an answer!!!!
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Click to collapse
I had this problem with a galaxy S4. Try going to Settings -> Apps -> Three dots button on top right -> Show System -> Scroll down to media storage -> Storage -> Then Clear Data.
This seemed to fix it for a while. If there is a single app your particularly have the issue with, try reinstalling that app.

Screen goes black when I play videos

When I play a video, it starts off as a black screen and won't wake up until I touch it. Then after a while, when the bar with the pause, fast forward, rewind etc buttons disappears, the screen goes black again. I can still hear the audio playing. This only happens with videos I have filmed on the device (either saved off snapchat or the in built camera app) and still occurs on other video playing apps. Is there any way to fix this?
I have this problem too. check the box next to "Disable HW Overlay" under developer options.
After a week or so it unchecks it again for some reason, and I go back and check that box. It's a temporary fix, hopefully there's a way to stop this behavior.
I have the same problem, please help T.T

Calls randomly mute when I accidentally leave the ongoing call/phone app screen?

It seems that sometimes my calls get muted when my phone leaves the on-going call screen and switches to a something else/a different app.
Hopefully that makes sense, but I'm not even sure how/when it happens so it's difficult to describe. But basically, randomly, when I'm on a call the other person won't be able hear me. Every time this happens when I look at the screen I'm no longer in the phone app/on-going call screen. Once I swiped down on the notification menu and re-enter the ongoing call they can hear me again.
I've tried to duplicate the behavior by switching apps but can't seem to do so...Has anyone else experienced this? I'm wondering if it has something do with the the automatic do-not-disturb that enables during calls...?
Thanks

Call answering bug

When somebody calling me and I pick up, I can make conversation but phone is stuck on ringing mode, and after few moments hang up phone call, and I have missed call...
Somebody else have this problem? How can I fix this?
I dont have this problem.
pogano_celjade said:
When somebody calling me and I pick up, I can make conversation but phone is stuck on ringing mode, and after few moments hang up phone call, and I have missed call...
Somebody else have this problem? How can I fix this?
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That's weird, I did never face this issue but my A2L is relatively new (1 week only).
I'll try to phone to my own A2L using different devices to see if I face this issue.
lbsilva said:
That's weird, I did never face this issue but my A2L is relatively new (1 week only).
I'll try to phone to my own A2L using different devices to see if I face this issue.
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Yes, it is very weird and annoying. Not happens every time, but sometimes... ?
This happened to me yesterday for the first time, but I thought that was a problem of the person that was calling me.
It was a number I didn't have in my contacts, and after the bug I immediately called back that number, but it was not available.
I thought the person that was calling me had a very low battery charge and while calling me his phone turned off, causing the bug (because immediately after the bug it was unavailable).
To this date I still did not have this problem.
Me too, i cant answer and reject calls when i upgrade to android pie
Solved: Screen not turning on with incoming calls
Step 1: Go to Dialer or Phone app settings. To do so, you can either go to main settings, then open ‘Apps’, and then scroll down to Dialer or Phone App.
You can also access App Info page by long pressing the app icon, and then tapping the App info option or the small ‘i’ icon in the corner.
Step 2: Now select “App notifications” option and turn it "on"
Step 3: Now if App notifications are turned off, your display won’t wake up when someone calls you. Also if only the “Incoming calls” permission is off, your screen will not light up with incoming calls. Make sure required permissions are turned on and your issue will be fixed.
Xiaomi Mi 2 Lite. I cannot get incoming calls to show on my screen, so I can't answer. Tried switching notifications off and on again, tried forcing stop. Two days ago I did a factory reset and was OK for 2 days. I think this is since latest Android update about a 10 days ago.
Call answer bug
I have similar issue on Mi A1, been going for a while. Sometimes, call comes in, the answer key cannot pick and cannot reject the call. This happened after a certain update I just dont know which. I have noticed that this mostly happens at some particular GSM antennas, sometimes, just by moving away from that antenna (that's when in a car) solves the problem. But as long as I remained in that location at that time, i cannot pick or reject calls, I also can't make calls, I get the promt, network problem, even though the service bars r showing. And in some cases the people calling will tell me, that calls to me are not going through.
This is driving me nuts. When I get a phone call I get a bar at the top of the screen with two buttone, one saying Decline and the other sayng Answer. I can tap on it like a demented woodpecker, but nothing happens. If Itry to swipe it, the two buttons just disappear into a void and the phone keeps ringing with no way to answer. Very, very occasionally I get the normal notification that I can swipe to answer, but I have to phone nearly everybody back.
PeterSharpe said:
This is driving me nuts. When I get a phone call I get a bar at the top of the screen with two buttone, one saying Decline and the other sayng Answer. I can tap on it like a demented woodpecker, but nothing happens. If Itry to swipe it, the two buttons just disappear into a void and the phone keeps ringing with no way to answer. Very, very occasionally I get the normal notification that I can swipe to answer, but I have to phone nearly everybody back.
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Clear data and cache of the "phone" App and if necessary reinstall the application

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