Please is it possible to recover my files, Moto g6 play XT 1922-5. The phone no longer recognizes the unlock pattern. I was using a 256GB SD card as internal memory, which was slowing it down and also had two cracks on the display. I believe that for one of these two reasons the phone stopped recognizing the unlock pattern. I had an emergency situation with my Daughters and I tried to unlock the phone until it went into factory reset mode. The phone started working again and I was able to use it to call but all my files were lost. I also forgot to remove the card so as not to affect it. The phone went from Android 8 to Android 9. I just retrieved my calendar from google. I had gone to two conferences and recorded audio of classes, company qrcodes, photos of equipment and stands. Sorry for the long text and the translation by google translator. Thanks in advance to anyone who can help me solve this problem.
If the SD card wasn't encrypted you should be able to either read or recover the files.
Internal memory is much harder. Consider using a data recover company.
blackhawk said:
If the SD card wasn't encrypted you should be able to either read or recover the files.
Internal memory is much harder. Consider using a data recover company.
Click to expand...
Click to collapse
Thanks for listening. The SD card is as encrypted internal memory, I can't read the files. Here where I live there is no data recovery company. Only in bigger cities. anyway thanks for the help.
Related
I am posting this hoping it helps someone with the same problem.
I had my HTC Surround resetting itself several times a day, finding it without all the configuration (people, email, carrier hubs on the home screen, etc.) and reporting the storage as 15.73 MB instead of the 16 GB. In the last part of the problem, my phone did not recognized the storage at all, no matter what I did.
Windows Phone 7 uses the internal SD (yes, our Surrounds and most, if not all, of the HTC 7 devices have Internal SDs but covered under the phone case http://www.anandtech.com/show/4015/h...cket-boombox/8) as part of the Windows file system, it does not differentiate between on chip storage and SD storate, WP7 treat the storage as a big one, storing all kind of OS configuration (http://support.microsoft.com/kb/2450831/en-us) on it (SD card). Hence when the SD problem presents, the phone resets because the OS can not continue to run due to data missed, and also this is why all the configuration (email, hotmail, also the carrier personalizations, etc.) is lost, because is stored on the SD that is not recognized by that time.
An excerpt from the link above:
The phone’s operating system integrates the SD card with the phone:
•When you start your phone for the first time.
•When your phone is reset to its original factory settings. This is called a factory reset. This is a task that is typically only performed by OEMs or MOs.
When the operating system integrates the SD card with your phone:
1.It reformats the SD card.
2.It creates a single file system that spans the internal storage and the SD card.
3.It locks the card to the phone with an automatically generated key.
So we conclude that the problem is caused by the internal SD not correctly integrated with WP7. In my case a factory reset did not help, no matter what I did the phone did not recognized the card, reporting storage as 15.73 MB. The solution involved opening the phone (I did not care to void warranty, anyway I am far from the States where I bought the phone and can not get a new one. But for you, your best bet is to get a new one, and make a factory reset as soon as you use it FOR THE FIRST TIME, and let the phone finish to do its thing). I had to open the phone, get the SD out of the phone, turn the phone on, do a factory reset, turn off the phone, insert the SD card in the phone, turn on the phone and finally do a factory reset. This procedure had WP7 reintegrating properly the SD. My phone now is rock solid, it has not reseted even once.
Thanks for sharing this. I had this very exact same issue with my developer device, a Samsung Taylor. I even made a thread in the App Hub Forum and concluded that the SD was corrupted. Unfortunately for me, the SD could not be removed as it was super-glued in place.
Another member on that forum also experienced this, so it seems like this can be potentially become a very bad problem.
http://forums.create.msdn.com/forums/t/64364.aspx?PageIndex=1
Hello Guys,
I had to encrypt my phone because of the Company i was working in before. And now when i quite i wanted to remove the Encryption by decrypting, But No, that does not work.
According to Samsung you have to Factorey reset the phone.
So i Did...
After that my Phone does not recognize any content on my SD card. I can not View pictures or Viedos. I can not listen to music or open office files.
If i add something to the SD card i can read and write to it. But i CAN NOT access the old info stored to the SD card before factory reset.
when i plug the the SD card into the Computer, i can not open any of the content, it´s like they are encrypted or something.
Please help.
Thanks in advance.
Well it does say when youre trying to factory reset that you won't be able to access encrypted sd card files as the encryption key will be erased with the reset..
Sent from my GT-N7105 using xda premium
So Stupid!
Yes, i saw that yesterday when i did factory reset again. i thought that if i use same password when encrypting that maybe i will get the same key and can unlock the files on my SD Card. but no... i did not work.
In other Words, the files are not damaged on the SD Card, they are encrypted, right ?
If no one in this forum can help me out, i will save the SD Card for the future.
Maybe technology will be able to solve this kind of issues or maybe i will get to know a nice Hacker that will offer his/her help.
Please let me know if there is an other solution out there.
Thanks.
I don't think anyone will be able to help you here, that's the whole point of encrypting it. Why do you think that your Company insisted on it in the first place?
I got the dreaded bootloop two weeks ago, but I didn't think this should affect data on my SD card. However I cannot read it in Windows. I've just got my repaired phone back and booted with the SD card in (phone has been factory reset of course) and I just got a notification saying "SD card is corrupt. Touch to fix" and it takes you to format SD card.
Just wanted to check the SD card really is toast or is it somehow locked to the original install or my google account somehow and I can still get the data off somehow?
zeroid said:
I got the dreaded bootloop two weeks ago, but I didn't think this should affect data on my SD card. However I cannot read it in Windows. I've just got my repaired phone back and booted with the SD card in (phone has been factory reset of course) and I just got a notification saying "SD card is corrupt. Touch to fix" and it takes you to format SD card.
Just wanted to check the SD card really is toast or is it somehow locked to the original install or my google account somehow and I can still get the data off somehow?
Click to expand...
Click to collapse
Have you selected adoptable storage in settings? This means extending your internal storage with sd card space.
If yes no chance. The sdcard gets encrypted when doing so and you can access it only from within android.
.
Sent from my LG-H815 using XDA Labs
No that wasn't how I formatted it. Oh well, not too worried about it as Google photos backed up everything I really wanted from it.
zeroid said:
I got the dreaded bootloop two weeks ago, but I didn't think this should affect data on my SD card. However I cannot read it in Windows. I've just got my repaired phone back and booted with the SD card in (phone has been factory reset of course) and I just got a notification saying "SD card is corrupt. Touch to fix" and it takes you to format SD card.
Just wanted to check the SD card really is toast or is it somehow locked to the original install or my google account somehow and I can still get the data off somehow?
Click to expand...
Click to collapse
Ok what i did on my wifes. If u have even a old cheapy rooted device. Format the card but dont save anything on it yet or ypu will start writing over old data marked for deletion I use disk digger pro. It can recover most of ure pictures some movies and music. The larger the files harder it is to recover. I know its not a surefire method to save all but i was able to pull 800 of 850 pics and movies of my wife sd that kept corrupting. As long as u do a quik format. And dont write over any of the card. The datA is on the marked for delete side. But is techñichly still there. Do not to full format. Will replace the data with loads of 1$ and0$. And the data will be gone forever.
Hi. Last Thursday my s20+ 5g rang. It was the ring one sends through find my device. Mobile shut down and restarted as factory reset. Even my sd card was wiped clean, with directories left empty. MY smartwatch was then found to have a password to access it as well. Now I cannot find a programme's to recover sd card data...over 40k of photos. I need help. please
So you only
Mr_Just_Ice said:
Hi. Last Thursday my s20+ 5g rang. It was the ring one sends through find my device. Mobile shut down and restarted as factory reset. Even my sd card was wiped clean, with directories left empty. MY smartwatch was then found to have a password to access it as well. Now I cannot find a programme's to recover sd card data...over 40k of photos. I need help. please
Click to expand...
Click to collapse
So you only have an sd card? I think it's most likely encrypted and not salvageable. Actually, this guide might help:
Product Help & Support | Samsung Australia
We are here to help. Help & tips for your product, manuals & software download and Face-to-face support.
www.samsung.com
Welcome to XDA
Using the SD card as a data drive is a sound plan but only if you back it up redundantly to hdds.
Check to see if your Google account was breached.
On the PC see if you can access the card with Lexar's free low level data recovery app. If recoverable the jpegs will be stripped of their exif data, no time stamp, pic #, etc. All folder structure is already lost. A real mess.
Hey All
I have been googling for 2 straight days and cannot find a n answer when i give it a clean SD card, whatsapp still wants the old.
Have i lost my whatsapp texts?, I understand the media is gone as per dead SD but the text i can still read.
Is there a way to add anew card or is the phone logically broken cause half of the memory is gone?
Any help would be good
Thanks
I had to look, I don't even find an option in WhatsApp to use the SD card I have installed.
Could you add some screenshots explaining the issue.
IIRC, most conversations are stored on the servers or your Backup anyway.
One reason why you're up to date if you switch phone, or number.
@argonaut459 thanks for the quick reply it's the fact of how to properly replace the sdcard if you have given the whole sd card to the android operating system it's a different format and I have put in a new sd card that works and my phone sees the extra space but clearly i did something wrong as Whatapp.
Can't save photos told the app to use sd card wont let me save
cannot even save screen shots ?
Tells me storage full so the phone is still believing the old sd is there even though when i gave it the new one it did ask how i want to use the storage and i did tell it to have it for the android OS
I have one of 2 scenarios either i have missed a configuration step or it's not possible to recover from a dead extra "ram" sd card
Sorry, just got informed you answered here.
As I said I have no clue about these things.
Maybe a factory reset might be in order to get the os back into normal, and than try out the SD card as additional storage.
If that works
Reset again
And try as integrated storage.
You really should check integrity and values of the SD card before you use it as that. They tend to just give up.