No incoming call notification, no ringing - Google Pixel 3 XL Questions & Answers

This has happened twice and the only fix was to do a factory reset. Seemingly at random I'll stop receiving a call notification and my phone does not ring. The only way I know I missed a call is if they leave a voicemail because I'll get an alert for a new voicemail. I was literally looking at my phone and had a voicemail pop up and it didn't ring or anything.
I was rooted, stock rom for years and out of the blue I started to get only a voicemail but never heard my phone ring and no missed call notification and nothing in the incoming call log. Did a factory reset, updated apps and everything was working fine on the stock unrooted rom (just in case a magisk mod messed it up). Now out of nowhere it started again, no ring and no incoming call display. The 3xL is no longer being updated and was working as normal after factory reset with the newest rom from the google website.
I would rather not have to keep doing this every 2-3 weeks because I don't know when exactly it stops working because if they don't leave a voicemail I have no idea I had missed a call. Phone is not in DND/silent because I've held my phone looking at something and just get a voicemail and the phone didn't ring or show incoming call so I know that is not the problem. If this is a widespread problem I have not seen any reports of it and a factory reset should have solved it if was a regular software issue but the same problem started happening twice now.
Edit: I've tried multiple dialers, truephone, and I've disabled Wifi calling but still no change.
E2: Ok, finally tried out a non stock rom, LineageOS. Incoming calls are working again, I didn't doubt they would after a reset because they seemed to work after the last time I reset to stock rom. I'll see how things go I guess.

Related

[Q] Issue with call logs

AT&T LK7 rom stock with Perseus kernel "alpha 34".
I'm having an issue with my call log. It's not showing all the incoming calls. Whether I answer it or reject it, doesn't matter. I've received 7 calls today, answered 3, let one ring and rejected one, and two were auto-rejected. Only the two auto-rejected calls show up. None of the other calls are showing on my call log, even the 3 I answered, one of which was a 10-minute long call.
I did a factory reset about a month ago, but it was doing this before then, too, AND it was doing it before I installed Perseus kernel.
Anybody have an idea what's going on?
Edit: Seems like it's a fairly common issue on 4.1.2. I did some Googling around and found that if you rotate into landscape in the call logs, the missing logs show up. I guess that works as a work-around for now.

[Q] Can't answer a call on Hyperdrive

Trying to keep that thread in development clean.
I have just installed Hyperdrive for the 2nd time. Totally wiped and formatted system and sd card. Flashed ROM (Note 3 UI), didn't reboot, flashed T-mobile pack, flashed KT kernel with cache wipes in between. Let sit for 10 minutes before doing anything. Made minor changes, Setup APN, rebooted liberally. Went to test things out and found I could not answer a call. When I slide the green phone to answer, the ringing stops but won't answer call. I looked for anything that may have changed the dialer (phone) operation and unchecked them. I had this problem my first install and mentioned it in the thread with no response. Anyone have any idea?
I was wondering...There is an option to reject call with a text by sliding up and making your choice... could that be it?
EDIT: After continuing to poor through searches I checked the call settings under "Auto Call Reject" It was set to auto reject. I was telling my wife about this. Her phone is a bone stock Note 3 unrooted (3 weeks old). She tells me she has been having problems receiving calls too. I checked the same settings on hers and it was set to auto reject calls too. Promptly turned feature off and rebooted. Now both are fine. Now this becomes a heads up for others.

Phone Call Sound Problems

Hello. Does anybody have an idea why there is no sound whenever I send/receive calls? Also, the UI/related app crashes whenever I do the same.
No problems when I uses SMS though, so I don't think it's a signal problem.
erickh0 said:
Hello. Does anybody have an idea why there is no sound whenever I send/receive calls? Also, the UI/related app crashes whenever I do the same.
No problems when I uses SMS though, so I don't think it's a signal problem.
Click to expand...
Click to collapse
Maybe a theme issue?
Nope. Just reformatted the phone and did not install any theme/launcher apps
Same issue
I've been having the same issue and I have no idea why. Performed a factory reset. Tried running the phone in safe mode. It seems like it works briefly after a restart but then cuts out after a few minutes. I never had any issues like this before the update.
Problem for me goes as follows.
Receive phone call
Try to answer
Either the phone answers the call and there is no sound (mic or speaker) but otherwise acts normal or the phone refuses to answer the call and the "swipe up to answer" UI keeps reappearing. When the later happens the phone crashes and goes through a restart that takes longer than a normal one.
Make a phone call
No sound (mic or speaker)
The issues with the microphone seems to affect other parts of the system as well, such as ok Google and voice typing.
Speaker seems to work fine other wise
Putting the phone in safe mode seems to delay the problem sometimes.
Andre... said:
I've been having the same issue and I have no idea why. Performed a factory reset. Tried running the phone in safe mode. It seems like it works briefly after a restart but then cuts out after a few minutes. I never had any issues like this before the update.
Problem for me goes as follows.
Receive phone call
Try to answer
Either the phone answers the call and there is no sound (mic or speaker) but otherwise acts normal or the phone refuses to answer the call and the "swipe up to answer" UI keeps reappearing. When the later happens the phone crashes and goes through a restart that takes longer than a normal one.
Make a phone call
No sound (mic or speaker)
The issues with the microphone seems to affect other parts of the system as well, such as ok Google and voice typing.
Speaker seems to work fine other wise
Putting the phone in safe mode seems to delay the problem sometimes.
Click to expand...
Click to collapse
same here
Andre... said:
I've been having the same issue and I have no idea why. Performed a factory reset. Tried running the phone in safe mode. It seems like it works briefly after a restart but then cuts out after a few minutes. I never had any issues like this before the update.
Problem for me goes as follows.
Receive phone call
Try to answer
Either the phone answers the call and there is no sound (mic or speaker) but otherwise acts normal or the phone refuses to answer the call and the "swipe up to answer" UI keeps reappearing. When the later happens the phone crashes and goes through a restart that takes longer than a normal one.
Make a phone call
No sound (mic or speaker)
The issues with the microphone seems to affect other parts of the system as well, such as ok Google and voice typing.
Speaker seems to work fine other wise
Putting the phone in safe mode seems to delay the problem sometimes.
Click to expand...
Click to collapse
Me too. Bumping in hopes of a fix.
Same. I'm running a custom ROM and haven't upgraded to 8.0 yet. Does the issue persist with 8.0? Google told me today to revert to stock and upgrade to see if that fixes it.
Sent from my Pixel using Tapatalk
Andre... said:
I've been having the same issue and I have no idea why. Performed a factory reset. Tried running the phone in safe mode. It seems like it works briefly after a restart but then cuts out after a few minutes. I never had any issues like this before the update.
Problem for me goes as follows.
Receive phone call
Try to answer
Either the phone answers the call and there is no sound (mic or speaker) but otherwise acts normal or the phone refuses to answer the call and the "swipe up to answer" UI keeps reappearing. When the later happens the phone crashes and goes through a restart that takes longer than a normal one.
Make a phone call
No sound (mic or speaker)
The issues with the microphone seems to affect other parts of the system as well, such as ok Google and voice typing.
Speaker seems to work fine other wise
Putting the phone in safe mode seems to delay the problem sometimes.
Click to expand...
Click to collapse
Same thing started happening for me yesterday!
I was sending a voice message on Whatsapp.
The msg was sent but no audio was recorder.
I received a call but there was no audio (both in & out)
I tried making a call and the same happened.
The "Phone" app would even hang after hangup and would crash. I get a white screen with the G logo and a loading bar beneath it, then it would start.
Starting the phone app is also sluggish.
If I make a call (and get no audio) I try to switch to loudspeaker and I could hear the other party but for a couple seconds then it's muted, then comes back for a couple seconds, and keeps doing it intermittently.
Sound from music app and videos works fine.
SOMETIMES after a reboot phone audio&mic would return but temporarely.
SOMETIMES when I try rebooting and it doesn't work, I try safe mode and it work (not all the time though)
SOMETIMES switching from LTE to WCDMA only fixes it temporarly.
This is really unpredictable.
I reverted back to a 7.1.2 stock. At first the issue persisted then it was fixed for a couple hours.
I updated back to O and audio worked for some time but after a few minutes, the issue returned.
Now I am on a clean stock install of O. without any apps installed. The audio comes back for a few minutes, then it's gone for hours.
Hopefully this thread will grab the attention of someone who might be able to help
Having the same issue on a regular Google Pixel. Also Google Assistant is not working using the "Ok Google" voice command and the phone app - answering and ending calls lag - same issue mic and speaker do not work. In Safe work, they work but on rebooting same issue persists.
xbiggyl said:
Same thing started happening for me yesterday!
I was sending a voice message on Whatsapp.
The msg was sent but no audio was recorder.
I received a call but there was no audio (both in & out)
I tried making a call and the same happened.
The "Phone" app would even hang after hangup and would crash. I get a white screen with the G logo and a loading bar beneath it, then it would start.
Starting the phone app is also sluggish.
If I make a call (and get no audio) I try to switch to loudspeaker and I could hear the other party but for a couple seconds then it's muted, then comes back for a couple seconds, and keeps doing it intermittently.
Sound from music app and videos works fine.
SOMETIMES after a reboot phone audio&mic would return but temporarely.
SOMETIMES when I try rebooting and it doesn't work, I try safe mode and it work (not all the time though)
SOMETIMES switching from LTE to WCDMA only fixes it temporarly.
This is really unpredictable.
I reverted back to a 7.1.2 stock. At first the issue persisted then it was fixed for a couple hours.
I updated back to O and audio worked for some time but after a few minutes, the issue returned.
Now I am on a clean stock install of O. without any apps installed. The audio comes back for a few minutes, then it's gone for hours.
Hopefully this thread will grab the attention of someone who might be able to help
Click to expand...
Click to collapse
I've starting having this problem too... its very frustrating. Im on Stock O (OPR3.170623.008), Verizon,with unlocked bootloader.
me too
jasona08 said:
I've starting having this problem too... its very frustrating. Im on Stock O (OPR3.170623.008), Verizon,with unlocked bootloader.
Click to expand...
Click to collapse
stock O, Rogers.
bump - hoping someone has heard something somewhere.
Same here for my regular pixel, this is really annoyed. It just starts happening after almost 12 months since I got it.
Andre... said:
I've been having the same issue and I have no idea why. Performed a factory reset. Tried running the phone in safe mode. It seems like it works briefly after a restart but then cuts out after a few minutes. I never had any issues like this before the update.
Problem for me goes as follows.
Receive phone call
Try to answer
Either the phone answers the call and there is no sound (mic or speaker) but otherwise acts normal or the phone refuses to answer the call and the "swipe up to answer" UI keeps reappearing. When the later happens the phone crashes and goes through a restart that takes longer than a normal one.
Make a phone call
No sound (mic or speaker)
The issues with the microphone seems to affect other parts of the system as well, such as ok Google and voice typing.
Speaker seems to work fine other wise
Putting the phone in safe mode seems to delay the problem sometimes.
Click to expand...
Click to collapse
I have been having these same issues with my phone. I noticed it happened after I downloaded the what's call app to make a WiFi call. I noticed another user had the problem after installing what's app to her phone. Could this somehow be the problem? I am not super tech savvy but I am convinced it is related to my downloading the what's call app. I have uninstalled the app. Still the problem remains. Any ideas? Thanks.
Has anyone that posted in this thread was able to resolve this issue? I also have this problem, I'm currently waiting for it to happen again so I can pull logcat but no idea what I should be looking for since I have no idea what can cause not being able to hear the caller so randomly.
I was originally suspecting V4A, but last night I flashed stock system img, did not install V4A and same issue occurred.

Pixel 2 XL Issues Dialer extremely slow & Deafening notification beeps during calls

Pixel 2 XL Issues Dialer extremely slow & Deafening notification beeps during calls
*Copy/pasted from the Pixel 2 forum. Whoops!*
Hi all,
I had a quick search on the forums but couldn't find anything related to this. I'm unsure if it's a problem with just the Pixel 2 XL or Android. I've installed all OTA updates and the phone is running 8.1.0. It had both of these errors prior to updating. I have also replaced the entire handset and tested again. Still occurring. I have a Pixel 2 also, which does NOT experience these issues. I'm also running stock, no root/roms. *edit* I went through Google support for both issues, they couldn't find any solutions. They suggested a factory reset and then replaced the handset.
The dialer:
Intermittent problem. Basically when you open the dialer or a contact and initiate a call, the app often freezes for an indeterminate amount of time. It could be 10 seconds it could be over a minute. Eventually it will move to the "call" screen and then freezes/lags again. Once more this can be any length of time up to a minute or more. All other apps work perfectly fine during this process. Eventually the call initiates and you can hear it ring, once in call everything behaves normally.
The notifications:
This one is simple. During a call receiving an SMS or other notification results in an electronic beep sound which plays at full volume. It does the same thing after the call ends. I'm not sure if it's using call or external speakers as the volume is so damn loud it doesn't matter. It legitimately causes me to throw the phone away from my ear and I cannot hear anything besides buzzing for 20 minutes. It actually hurts.
Nothing I do has stopped this except to turn on DND before I make or receive a call, which is useless. I read a few other threads about this being a new feature in 8.1.0 and "intentional". However I think those are referring to the call end beep, or notifications during a call that make the designated notification sound, not a deafening beep. The threads I read suggested removing third party apps and phone permissions, I used a brand new handset and the beeps still happened.
Please does anyone have a suggestion? I'll try anything at this point.
I have noticed a similar problem that has cropped up recently - I cant make consecutive calls. If I hang up from a call and then try to make another the phone sits there. The phone button animates but doesn't do anything. If I try 20 seconds later it will sit there for about 10 seconds and then make the call. If I wait about two or so minutes it will work. Incoming calls are different.. if I am in that "period" of time, the phone will ring and if I am not in the phone app - meaning the incoming call screen pops up - I can answer it. If its a heads up incoming call I cant answer it. I must turn the screen off and then back on to get to the full screen to answer it. I am on 17.0.186697879 which I believe is the latest.
I've had the delayed calling problem for almost 2 months. The problem also includes sometimes not being able to answer a call from the notification shade when the screen was already on. Toggling airplane mode alleviates the problem temporarily.
There's a lengthy thread in the OG pixel threads with the many users with the problem. Also a lengthy thread on one of the Google support threads. Someone there suggested it had something to do with the mlb at bat app. I think that has since been debunked. I haven't found a solution yet and Google hasn't made an official acknowledgement yet.
This issue suddenly appeared on my Pixel 2 couple of days ago. Tried all the hacks and solution, but even turning off all the knobs in the phone permissions screen didn't help.
I have android 8.1.0
Build OPM1.171019.021

Difficulty answering calls

Is anyone else having a problem answering calls? On an incoming call, I can hit the green button over and over, yet it won't answer. Sometimes, I can get to the full dialer screen where I can swipe down to answer, but in my panic to answer, can't seem to get to it every time.
I've also noticed that oftentimes, pressing a contact to dial them will take up to 30 seconds or so. Just as with an incoming call, I can press it over and over, to no effect... then all of the sudden, it will start dialing.
My first sim is TMO, and the second is AT&T. I am still on 5.0.3 and have been ignoring the 5.0.4 update, since I'm worried about losing TWRP and magisk and don't feel like farting around with it right now. If I knew it would fix the problem, I might be a little more motivated to do so, but it only seems to fix an incoming call sound issue (not quite the same as what I'm experiencing... but maybe related?).
I went ahead and updated to 5.0.4, hoping it would help, but it didn't. I've noticed that if I press power to turn off the screen/mute the ringer, then turn it back on, I can get to the full dialer screen and accept/reject the call. Also, this freeze is easy to reproduce from the dialer log. If I browse for a sent/received call from earlier in the day and tap that, it won't bring up the sim card choice (TMO or ATT) until after 30 seconds or so.
If anyone has seen this issue, please chime in. I'm at my wit's end.
I have some issues with incoming calls. Sometimes it vibrates but doesn't show any incoming call only when I have missed it afterwards. I don't know what causes this behaviour and if it is related to your issue. I'll switch from OxygenOS 5.0.4 to LineageOS 15.1 soon so I didn't look into that and I'm not going to
I'm not sure, but it definitely seems to have something to do with the dialer itself. My guess is because I'm using two sims. When dialing a call, it's almost as if the box to select a sim to dial pops up behind the dialer....
Try wiping dialer cache then reboot, go to recovery and wipe cache/dalvik and see if it helps. btw, I find no difficulty in answering phone call.
lemonade747 said:
Try wiping dialer cache then reboot, go to recovery and wipe cache/dalvik and see if it helps. btw, I find no difficulty in answering phone call.
Click to expand...
Click to collapse
Pretty sure I tried that, but not since the latest update. I'll give it another shot!

Categories

Resources